Eldercare Complaints Jobs in Usa

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a CT Technologist today with Trident Medical Center.

This is a Weekday DAY shift offering competitive compensation plus weekend option differential, sign-on bonus, relocation assistance, full benefits and a huge opportunity for growth as you'll be joining the largest provider of healthcare services in the country. 

Trident Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
    
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
    
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
    
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
    
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
    
  • Consumer discounts through Abenity and Consumer Discounts
    
  • Retirement readiness, rollover assistance services and preferred banking partnerships
    
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
    
  • Colleague recognition program
    
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
    
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
    

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a CT Technologist. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

The CT Technologist performs computerized tomography diagnostic procedures as outlined by the radiologist. Operates diagnostic equipment, verifies images and prepares room with necessary equipment and supplies for the procedure. Technologist is responsible for assisting in the primary mission of the medical imaging department by ensuring that proper diagnostic information is provided through the production of high-quality CT scans. Other duties include, but are not limited to; clerical, scheduling, diagnostic imaging, transportation, ordering supplies, inventory, cleaning and anything deemed necessary by the medical imaging management team. Assist in diagnostic work area as needed. Job may include direct supervision of students at the discretion of the area supervisor. Employee must have the same licensure or have completed the same training to satisfy the requirements of the discipline of the student. Direct supervision means the primary caregiver is readily available to the student throughout the shift. 

Position Requirements:

Licensure/Certification/Registration: 

• ARRT required upon hire
• SCRQSA required upon hire
• BLS – Healthcare provider on hire or within 30 days of hire from American Heart Association (AHA) or American Red Cross (ARC)
• CT registry preferred, but not required, within 6 months of departmental orientation completion date, at which point SCRQSA ARRT will be obtained. 

Education: 

• Graduate of an AMA approved school of Radiologic Technology and/or ARRT / CNMT. 
  
  Trident Health is a 445-bed HCA Healthcare hospital system comprised of two acute care hospitals, Trident Medical Center and Summerville Medical Center and three freestanding emergency departments, Brighton Park Emergency, Moncks Corner Medical Center and Centre Pointe Emergency.

We provide care to nearly 375,000 South Carolina Low country residents each year. Every day Trident Health's more than 2,600 employees, more than 500 physicians and more than 130 volunteers are dedicated to fulfilling our mission.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our CT Technologist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a CT Technologist today with Trident Medical Center.

This is a Weekend DAY Shift with WOW pay offering competitive compensation plus weekend option differential, sign-on bonus, relocation assistance, full benefits and a huge opportunity for growth as you'll be joining the largest provider of healthcare services in the country. 

Trident Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
    
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
    
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
    
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
    
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
    
  • Consumer discounts through Abenity and Consumer Discounts
    
  • Retirement readiness, rollover assistance services and preferred banking partnerships
    
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
    
  • Colleague recognition program
    
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
    
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
    

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a CT Technologist. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

The CT Technologist performs computerized tomography diagnostic procedures as outlined by the radiologist. Operates diagnostic equipment, verifies images and prepares room with necessary equipment and supplies for the procedure. Technologist is responsible for assisting in the primary mission of the medical imaging department by ensuring that proper diagnostic information is provided through the production of high-quality CT scans. Other duties include, but are not limited to; clerical, scheduling, diagnostic imaging, transportation, ordering supplies, inventory, cleaning and anything deemed necessary by the medical imaging management team. Assist in diagnostic work area as needed. Job may include direct supervision of students at the discretion of the area supervisor. Employee must have the same licensure or have completed the same training to satisfy the requirements of the discipline of the student. Direct supervision means the primary caregiver is readily available to the student throughout the shift. 

Position Requirements:

Licensure/Certification/Registration: 

• ARRT required upon hire
• SCRQSA required upon hire
• BLS – Healthcare provider on hire or within 30 days of hire from American Heart Association (AHA) or American Red Cross (ARC)
• CT registry preferred, but not required, within 6 months of departmental orientation completion date, at which point SCRQSA ARRT will be obtained. 

Education: 

• Graduate of an AMA approved school of Radiologic Technology and/or ARRT / CNMT. 
  
  Trident Health is a 445-bed HCA Healthcare hospital system comprised of two acute care hospitals, Trident Medical Center and Summerville Medical Center and three freestanding emergency departments, Brighton Park Emergency, Moncks Corner Medical Center and Centre Pointe Emergency.

We provide care to nearly 375,000 South Carolina Low country residents each year. Every day Trident Health's more than 2,600 employees, more than 500 physicians and more than 130 volunteers are dedicated to fulfilling our mission.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our CT Technologist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a CT Technologist today with Trident Medical Center.

This is a Weekday DAY shift offering competitive compensation plus weekend option differential, sign-on bonus, relocation assistance, full benefits and a huge opportunity for growth as you'll be joining the largest provider of healthcare services in the country. 

Trident Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
    
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
    
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
    
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
    
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
    
  • Consumer discounts through Abenity and Consumer Discounts
    
  • Retirement readiness, rollover assistance services and preferred banking partnerships
    
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
    
  • Colleague recognition program
    
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
    
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
    

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a CT Technologist. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

The CT Technologist performs computerized tomography diagnostic procedures as outlined by the radiologist. Operates diagnostic equipment, verifies images and prepares room with necessary equipment and supplies for the procedure. Technologist is responsible for assisting in the primary mission of the medical imaging department by ensuring that proper diagnostic information is provided through the production of high-quality CT scans. Other duties include, but are not limited to; clerical, scheduling, diagnostic imaging, transportation, ordering supplies, inventory, cleaning and anything deemed necessary by the medical imaging management team. Assist in diagnostic work area as needed. Job may include direct supervision of students at the discretion of the area supervisor. Employee must have the same licensure or have completed the same training to satisfy the requirements of the discipline of the student. Direct supervision means the primary caregiver is readily available to the student throughout the shift. 

Position Requirements:

Licensure/Certification/Registration: 

• ARRT required upon hire
• SCRQSA required upon hire
• BLS – Healthcare provider on hire or within 30 days of hire from American Heart Association (AHA) or American Red Cross (ARC)
• CT registry preferred, but not required, within 6 months of departmental orientation completion date, at which point SCRQSA ARRT will be obtained. 

Education: 

• Graduate of an AMA approved school of Radiologic Technology and/or ARRT / CNMT. 
  
  Trident Health is a 445-bed HCA Healthcare hospital system comprised of two acute care hospitals, Trident Medical Center and Summerville Medical Center and three freestanding emergency departments, Brighton Park Emergency, Moncks Corner Medical Center and Centre Pointe Emergency.

We provide care to nearly 375,000 South Carolina Low country residents each year. Every day Trident Health's more than 2,600 employees, more than 500 physicians and more than 130 volunteers are dedicated to fulfilling our mission.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our CT Technologist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Description

• A Unique Approach to Senior Living: Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. 

• Pay-on-Demand: access your money as you earn it. 

• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! 

• Work-Life Balance: Paid time off, including paid parental leave. 

• Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life. 

• Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you! 

• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. 

• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. 

• Champion a culture of gracious hospitality and neighborliness to ensure a home-like environment for residents and their visiting families. This includes first impressions, culinary experience as well as life experiences at the community. 
• Achieve and exceed Net Operating Income (NOI) and occupancy targets for the community. 
• Oversee resident experience by ensuring high standards in hospitality, culinary services, first impressions, and ongoing engagement.  
• Design, implement, and evaluate daily life enrichment programming, ensuring activities promote cognitive stimulation, social engagement, and overall well‑being for both AL and Memory Care residents.
• Ensure the community maintains continuous survey readiness, adhering to all local, state, and federal regulatory requirements, including those related to Assisted Living and Memory Care operations.
• Maintain proper, accurate, and timely documentation within the Electronic Health Record (EHR), ensuring compliance, auditing accuracy, and supporting high‑quality clinical outcomes.
• Monitor and maintain staffing ratios based on regulatory requirements, assessed resident needs, and approved budgeted labor hours.
• Uphold and model high standards of care, ensuring services support resident safety, wellness, independence, and personal choice across all levels of care.
• Collaborate with clinical leadership to ensure full, ongoing assessments, care plan accuracy, and care delivery excellence consistent with licensing requirements.
• Support implementation of safety protocols, emergency preparedness plans, and community standards that protect residents, staff, and visitors.
• Build meaningful relationships with residents and families to proactively address concerns and continuously improve satisfaction. 
• Develop and maintain local partnerships that drive referrals, increase visibility, and attract new residents to the community. 
• Contribute to strategic pricing and marketing decisions that support top-line revenue growth and competitive market positioning. 
• Lead execution of an effective external business development plan, assigning clear accountabilities and adapting strategy based on referral performance. 
• Review and manage monthly financial statements, including non-labor operating costs, ensuring alignment with budget goals. 
• Timely submission of monthly expenses and budget reports, adhering to internal business controls and compliance requirements. 
• Provide leadership and oversight across all departments, ensuring efficient operations, regulatory compliance, and alignment with approved budget. 
• Ensure excellence in key areas such as facility maintenance, culinary service, activity programming, and resident experience. 
• Maintain strong communication with residents, families, and external partners to address and resolve concerns promptly and effectively. 
• Foster an inclusive and engaging workplace culture, supporting team development and staff satisfaction across all levels

• Bachelor’s degree and five (5) years of previous experience or equivalent experience in managing Assisted Living and Memory Care Communites.    
• Ability to communicate in writing and verbally with co-workers, residents, family members and business partners.   
• Ability to make complex decisions requiring a high degree of judgment.  Decisions affect the overall operation of the community. Bachelor's Degree is preferred with equivalent experience.
• Complete LARA-required training
• Demonstrate competency in elder care management
• Licensed Nursing Home Administrator license is preferred, but not required.

• Care – We show compassion and respect for everyone. 

• Character – We do the right thing, even when no one is looking. 

• Collaboration – We work together to achieve more. 

Are you looking for a place to deliver excellent care patients deserve? At HCA Florida Healthcare at Home we support our colleagues in their positions. Join our Team as a(an) Registered Nurse Home Health PRN and access programs to assist with every stage of your career.

HCA Florida Healthcare at Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Are you a continuous learner? With more than 94,000 nurses throughout HCA Healthcare, we are one of the largest employers of nurses in the United States. Education is key to excellence! As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy School of Nursing as educational facilities within the HCA Healthcare family, we make it easier and more affordable to gain certifications and job skills. Apply today for our Registered Nurse Home Health PRN opening and continue to learn!

Provides coordinated skilled nursing care to patients of all age groups, in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician’s orders and under the supervision of the Clinical Manager.

What you will do in this role:

• Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.
• Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.
• Communicates significant findings, problems and changes to Clinical Manager and physician, and documents all findings, communications, and appropriate interventions.
• Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.
• Responsible for participating in on-call rotation and emergency call according to agency policy.

• Graduate of an accredited school of professional nursing
• Minimum of one or more years of home health, public nursing or acute hospital nursing experience
• Familiar with Medicare home health regulations, documentation requirements, ICD-10 coding and PPS (Strongly preferred)
• Reliable transportation and proof of valid automobile liability insurance
• Must have valid driver’s license
• Current BCLS Certification prior to providing patient care.

Healthcare at Home is a service line from HCA healthcare. We are dedicated to providing patients with quality care during their recovery at home. We are Medicare certified. Our patients are under the supervision of a physician and our team of professionals develop an individualized plan of care. Our professionals include registered nurses, licensed practical nurses, therapists, and social workers. We provide the care you need in the comfort of your own home to restore your independence. Healthcare at Home raises the bar on what quality healthcare looks like. Just like family, we pull together to care for, support and celebrate with each other being able to provide exceptional, expert care for patients.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If growth and continued learning is important to you, we encourage you to apply for our Registered Nurse Home Health PRN opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

BD-AFHP

The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned.

MUST HAVE PRIOR SCHEDULING EXPERIENCE AND ABILITY TO WORK ANY DAYS OR HOURS

The pay range for this role is $15.00 - $18.69 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our \"Meow-velous\" benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
• Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
• Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
• Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
• Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
• Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
• Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.
• Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.
• Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.
• Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.
• Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.
• Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

The Five Principles:

• Quality The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency We use resources to the full, waste nothing and do only what we can do best.
• Freedom We need freedom to shape our future; we need profit to remain free.

Hiring Qualifications Competencies:

• Leadership
• Customer Focus
• Peer Relationships
• Integrity & Trust
• Action Oriented
• Listening Functional
• Preventative Care and OWPs
• Communication Skills
• Client Service Skills
• Priority Setting
• Time Management

Capabilities and Experience (Can Do):

• Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
• Organizational ability Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
• Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
• Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
• Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
• Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
• Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

Attitudes (WillDo):

• Initiative shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
• Integrity Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
• Cooperativeness Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
• Flexibility Is open to changing situations and opportunities and is willing to perform all tasks assigned.
• Independence Able and willing to perform tasks and duties without supervision.
• Tolerance for Stress / Resiliency Maintains a positive \"can do\" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

Special Working Conditions:

• Ability to work at a computer for long periods of time.
• Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
• Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• The noise level in the work environment is moderately high.
• Requires sufficient ambulatory skills in order to perform duties while at hospital.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

Experience, Education and/or Training:

• High School Diploma or equivalent preferred.
• Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
• One year related experience required with customer service preferred.
• Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

The pay range for this role is $15.00 - $17.70 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our \"Meow-velous\" benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
• Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
• Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
• Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
• Fertility and Family Building Support: We're here for

The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Live and exemplify the Five Principles of Mars, Inc. within self and team.

Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.

Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.

Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.

Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.

Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.

Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

Conduct administrative functions as necessary and other job duties as assigned.

The pay range for this role is $16.93 - $21.63 Hourly.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our \"Meow-velous\" benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
• Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
• Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
• Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
• Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
• Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
• Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
• Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
• Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
• Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
• Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
• Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).