Eldercare Complaints Jobs in Usa

Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at HCA Houston Healthcare North Cypress have the opportunity to make a real impact. As a Registered Nurse Med Surg Telemetry you can be a part of change.

HCA Houston Healthcare North Cypress, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a Registered Nurse Med Surg Telemetry. We want your knowledge and expertise!

What you will do in this role:

• You will be responsible for coordinating the nursing care of assigned patients in the Unit in order to provide quality patient care.
• You will be responsible for knowledge and skill necessary to provide care based on physical, psychological, educational, safety and related criteria for the appropriate age populations.
• You will provide professional nursing care exercising independent judgment in utilizing the nursing process to assess, plan, implement, and evaluate.
• You will provide leadership by working cooperatively with ancillary nursing and other patient care team personnel in maintaining standards for professional nursing practice in the clinical setting.

What qualifications you will need:

• Graduated from an accredited school of nursing with an Associates or Bachelor of Science in Nursing (BSN) is preferred.
• Current Registered Nurse License in the State of Texas or Multi-State Compact License (Employees with RN Compact License are required to obtain Texas RN License within 90 days of hire date).
• American Heart Association BLS Certification is required.
• 1-year of clinical Med Surg experience as a licensed RN in an acute care setting required - [Medical Surgical, Telemetry, Cardiac]

HCA Houston Healthcare North Cypress, a campus of HCA Houston Healthcare Kingwood, is a 165+ bed, general acute care hospital, founded in 2006 by local physicians who wanted to create a sophisticated, patient-friendly healthcare environment for their community. We strive to provide world-class healthcare to patients throughout Cypress, TX and Northwest Houston. HCA Houston North Cypress provides comprehensive services utilizing the latest in medical technology and equipment. We employ well-respected area physicians and aim to provide an upscale five-star hotel-like ambiance with the comfort of those we care for in mind. Our services include a 20+ bed unit ICU, robotic-assisted surgery, orthopedic care, joint replacement surgery, cancer care, advanced wound care services using hyperbaric medicine, advanced breast cancer screening and imaging, and much more. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our Registered Nurse Med Surg Telemetry opening. Submit your application today and help advance the practice of nursing. 

Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at HCA Houston Healthcare North Cypress have the opportunity to make a real impact. As a(an) Charge Nurse Med Surg Telemetry you can be a part of change.

HCA Houston Healthcare North Cypress, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a (an) Charge Nurse Med Surg Telemetry. We want your knowledge and expertise!

The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.

What you will do in this role:

• Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
• Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
• Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.
• Supports a patient-first philosophy and engages in service recovery when necessary.
• Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.   
• Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively better organization.
• Assists with staff scheduling. Manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
• Supports proper inventory control and assists with managing supplies and equipment.

• Advanced Cardiac Life Spt
• Basic Cardiac Life Support
• (RN) Registered Nurse
• Associate Degree, or Bachelors Degree

HCA Houston Healthcare North Cypress, a campus of HCA Houston Healthcare Kingwood, is a 165+ bed, general acute care hospital, founded in 2006 by local physicians who wanted to create a sophisticated, patient-friendly healthcare environment for their community. We strive to provide world-class healthcare to patients throughout Cypress, TX and Northwest Houston. HCA Houston North Cypress provides comprehensive services utilizing the latest in medical technology and equipment. We employ well-respected area physicians and aim to provide an upscale five-star hotel-like ambiance with the comfort of those we care for in mind. Our services include a 20+ bed unit ICU, robotic-assisted surgery, orthopedic care, joint replacement surgery, cancer care, advanced wound care services using hyperbaric medicine, advanced breast cancer screening and imaging, and much more. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our Charge Nurse Med Surg Telemetry opening. Submit your application today and help advance the practice of nursing.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Patient Care Technician Lead with HCA Houston Healthcare Southeast you can be a part of an organization that is devoted to giving back!

HCA Houston Healthcare Southeast offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Houston Healthcare Southeast family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Patient Care Technician Lead to help us reach our goals. Unlock your potential!

As a Lead Patient Care Tech, you’ll be an integral part of the nursing team, delivering compassionate care that impacts patients’ lives every day. You’ll provide hands-on patient care, assist with advanced procedures, and help guide and mentor and support the growth of new and experienced patient care tech staff. 

Your responsibilities will include: 

• Assisting patients with ADLs (Activities of Daily Living), supporting mobility and comfort, checking vital signs, collecting specimens, preparing for procedures, and monitoring telemetry as needed 
• Documenting patient care accurately and communicating important updates to the nursing team to ensure coordinated, timely care 
• Helping maintain a safe, clean environment by following infection prevention practices, setting up and caring for equipment, and ensuring needed supplies are ready 
• Responding to patient needs through regular rounding and compassionate communication to promote comfort and trust 
• Training new team members, sharing updates on policies and quality improvement initiatives that enhance patient care 

• Basic Cardiac Life Support must be obtained within 30 days of employment start date

HCA Houston Healthcare Southeast is a full-service 340+ bed acute care hospital in Pasadena, Texas. We have been a leader of medical care in Pasadena for more than 50 years. With board-certified physicians, registered nurses and expert technicians, the community has come to rely on us for top-quality, comprehensive and compassionate healthcare. HCA Houston Southeast is the only hospital in Pasadena with both Chest Pain Center Accreditation with Primary PCI and Resuscitation by the American College of Cardiology and full accreditation by The Joint Commission on the Accreditation of Healthcare Organizations. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Be a part of an organization that invests in you! We are reviewing applications for our Patient Care Technician Lead opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Patient Care TechnicianHCA Houston Healthcare Southeast

HCA Houston Healthcare Southeast offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Patient Care Technician for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

As a Patient Care Technician  you will be a crucial member of our collaborative nursing care team, delivering hands-on care and helping create a safe, welcoming environment for patients. Your support brings comfort, dignity, and connection to those who need it most – and helps make our mission to improve lives a reality for patients every day. 

Your responsibilities will include: 

• Assisting with patient preparation, mobility, transfers, and comfort to support smooth procedures and recovery 
• Providing non-medicated care like dressing changes, skin protection, and use of supportive devices 
• Keeping patient areas, operating rooms, and common spaces clean, organized, and stocked to maintain safety and efficiency 
• Managing supplies, equipment, and environmental logs to keep the team ready and protect patients through infection control 
• Communicating kindly with patients, families, and the care team while promoting safety and quality efforts 

• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• (CNA) Certified Nursing Assistant must be obtained within 4 months of employment start date

HCA Houston Healthcare Southeast is a full-service 340+ bed acute care hospital in Pasadena, Texas. We have been a leader of medical care in Pasadena for more than 50 years. With board-certified physicians, registered nurses and expert technicians, the community has come to rely on us for top-quality, comprehensive and compassionate healthcare. HCA Houston Southeast is the only hospital in Pasadena with both Chest Pain Center Accreditation with Primary PCI and Resuscitation by the American College of Cardiology and full accreditation by The Joint Commission on the Accreditation of Healthcare Organizations. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you find this opportunity compelling, we encourage you to apply for our Patient Care Technician opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Here at BAYADA, we provide you the flexibility in choosing where you want to work, who you want to work with, and the hours you wish to work! We currently have openings for Home Health Aides (HHAs) to work 1 on 1 with our elderly clients. Not certified? Not a problem at all! Be sure to inquire about our affordable certification training program!

Pay Rate: $18 per hour

We have current job openings for HHAs Home Health Aides in the following Gloucester County locations:

• Deptford
• Woodbury
• Glassboro
• West Deptford
• Williamstown

BAYADA offers HHAs:

• Weekly pay
• Comprehensive Benefits
• Scholarship Program (NEW Advance to LPN Program)
• Short commute times we try to match you to opportunities near your home
• Flexible Scheduling
• Paid time off
• 24 / 7 on call clinical manager support

Job Qualifications:

• Minimum one year work experience
• Current HHA - Home Health Aide license listed in good standing

Responsibilities for HHA's:

• Light housekeeping
• Bathing
• Toileting
• Range of motion / exercises
• Transfers / use of mechanical lifting devices
• Home Management Tasks: laundry, meal preparation, bed making etc.
• Assisting with ambulation
• Medication Assistance

BAYADA recognizes and rewards our HHAs who set and maintain the highest standards of excellence. Join our caring team today!

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

**Now Offering DailyPay**

Otterbein Tipp City is looking for skilled Licensed Practical Nurses (LPNs) who desire a career that matters in a company that values their expertise.  The LPN directs resident care; collaborates with physicians, residents and multi-disciplinary team members; provides physical and psychological support to residents, families and team members.

At Otterbein, you’re more than an employee, you’re a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make.

Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care.

Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.

Shift:  Full-time Night Shift 6p-6a, & PRN 

Responsibilities

• 
  
• Assesses residents by physical examination, including pertinent diagnostic testing to determine health status.
  
• Administers medications and treatments.
  
• Participates in care planning process.
  
• Supervises LPNs and certified nursing assistants.
  
• Communicates with physicians regarding changes in resident’s conditions, diagnostic test results, etc.
  
• Documents assessments and care in compliance with standards of care and company policy.
  
• Educates residents and their families on health-related issues.
  
• Completes required forms and documents in accordance with company policy and State and/or Federal regulations.
  
• Communicating a sense of caring, concern, and dignity for elders
  
• Recognizing the autonomy and dignity of all elders
  
• Understanding how to place decision-making in the hands of the elders
  
• Focusing on providing high-quality service and care
  

Qualifications

• 
  
• Graduate of an accredited school of nursing.
  
• Valid state licensure as an LPN/LVN.
  
• Current CPR certification.
  
• CEU’s as required by the State.
  

BENEFITS*

Health & Wellness

• 
  
• Medical Insurance with free virtual doctor visits
  
• Vision & Dental Insurance
  
• Pet Insurance
  
• Life Insurance
  
• Employee Assistance Program (EAP) for personal and professional support
  

 Financial Security

• 
  
• 401(k) Retirement Savings Plan with company match
  
• Paid Time Off (PTO) that accrues immediately from day one
  
• Paid Holidays for a healthy work-life balance
  
• Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
  
• Tuition Reimbursement up to $5,250 per year for ANY field of study
  
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
  
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
  
• Legal & Identity Theft Protection
  

 Growth & Development

• 
  
• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
  
• Multiple Partner Discounts available for various products and services through Access Perks
  
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
  

 *Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community.  We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Licensed Practical Nurse (LPN) at Otterbein!

Hours - Full Time

Location - St Joseph PACE

Sign On Bonus - $10,000

Position Purpose
Trinity Health PACE is seeking a compassionate and skilled Physical Therapist to provide clinical evaluation and treatment to elderly participants across Day Center, nursing home, and in-home settings. You’ll play a vital role in helping participants maintain or regain independence through restorative and maintenance therapy.

Position Highlights and Benefits:  

• Day-1 Benefits (Low-cost medical, dental, and vision insurance plans). 

• Opportunity to get paid daily – through DailyPay   

• Paid holidays and generous Paid Time Off (PTO)   

• Up to $4,000 in tuition reimbursement annually   

• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans. 

What You Will Do

• Conduct comprehensive physical therapy assessments and develop individualized care plans

• Deliver therapy services to participants with diverse disabilities

• Recommend and assess adaptive equipment, orthotics, and prosthetics

• Supervise Physical Therapy Assistants and train staff in safe mobility techniques

• Maintain accurate documentation and collaborate with interdisciplinary teams

• Support quality assurance, infection control, and departmental operations

Minimum Qualifications

• Bachelor’s degree in Physical Therapy from an accredited program

• Active, unencumbered state license

• Minimum one year of experience with frail or elderly populations (or willingness to train)

• CPR and First Aid certification may be required

• Strong communication, leadership, and organizational skills

• Proficiency in Microsoft Office and electronic medical records

Ministry/Facility Information
Trinity Health PACE is part of Trinity Health, one of the largest Catholic health care systems in the U.S. Our Program of All-Inclusive Care for the Elderly (PACE) provides holistic, community-based care that empowers seniors to live independently while receiving the support they need.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Come join our awesome team as Director of Healthcare Services at Elder Homestead. Elder Homestead (51 apartments- Assisted Living and Memory Care) is located in the beautiful Minnetonka, MN and is part of Volunteers of America National Services, serving as the Housing and Healthcare subsidiary of the Volunteers of America parent organization and is a welcoming senior living community that provides assisted living and memory care. They make our residents feel protected and cared for at home with their unwavering kindness and shining attitudes. We offer our employees a comprehensive benefits package and retirement plan so they know that we support them and their lives, inside and outside of work!

The Director of Healthcare Services provides direction, coordination, supervision and implementation of professional and supportive services to residents/clients using nursing theory and process in accordance with the Nurse Practice Act.  The Director of Healthcare Services assures the residents/clients are treated with respect and dignity, recognizing individual needs and encouraging independence. Perform initial and ongoing assessment of physical & psychosocial needs, coordinate with other departments, agencies and care providers as needed.

Salary: $94,000-$115,000 annually, commensurate with experience

Schedule: Monday- Friday 8:00 AM-5:00 PM (Occasional Weekends)

Director of Healthcare Services Job Highlights:

Employer/Employee Benefits:

• 
  
• Medical, Dental and Vision insurance
  
• Health Savings Account (HSA)
  
• Flexible Saving Account (FSA) 
  
• 403(b) - with discretionary contribution 
  
• Paid Vacation/Sick Time
  

Benefits with minimal to no cost to employees: 

• 
  
• Scholarships
  
• Employee Assistance Program (EAP)
  
• Wellness program
  
• Life insurance (with an option to purchase additional)
  
• Short term disability 
  
• Loan program
  
• Ministry Program
  

About the job: Assist in the development and oversight of resident services, including planning and coordinating opportunities for residents that promote a level of health, well-being, engagement, and growth.

The warm and caring atmosphere of our communities is created by nurses, environmental specialists, certified nursing assistants and other team members who love to help older adults feel healthy and at home.

When you join our team of exceptional professionals, we’ll trust you to do your best each day, and to show compassion and caring for our residents and your fellow team members. You’ll be rewarded with a generous array of industry-leading benefits and workplace considerations.

Essentials:

Administration

• 
  
• Participates in the organizations strategic planning activities.
  
• Assists in plan and development of agency structure.
  
• Clinical and administrative policies & procedures and the annual operating and capital budgets.
  Implements systems to assure compliance with all state and federal and local laws.
  
• Provides leadership to clinical and managerial staff.
  
• Assure compliance with the requirements of state licensure through policy and procedure development. Staff education and ongoing monitoring activities.
  
• Recommends new resident policy and procedure and/or changes current policies to improve quality of care and to meet state recommendations, efficiency and effectiveness of services.
  
• Reviews and updates client care procedures annually.
  
• Assists in planning and development of annual budgets.
  
• Assist in overall organizational evaluation.
  
• Risk management/incident reports.
  
• Assist with reviewing Abuse/Neglect claims and aid with abuse prevention investigations as necessary.
  
• Provide support to the facility by working on call.
  
• Communicate effectively with all members of the interdisciplinary team.
  
• Provide staff direction through general meetings, timely personnel evaluations and productivity expectations
  

Coordination of Services:

• 
  
• Introduce health services to new clients and families.
  
• Perform initial and ongoing assessment of physical & psychosocial needs, coordinate with other departments, agencies and care providers as needed.
  
• Maintain ongoing communication with families, MDs and other care providers regarding status and condition changes.
  
• Develop a plan of care/service plan for resident/client that promotes independence.
  
• Ensure/coordinate ancillary services and appointment scheduling to ensure that needs are met.
  
• Assures in-house ancillary medical services such as podiatrist, doctor visits, dentist visits, psyche visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
  
• Ensure that residents/clients are involved in care planning to gain cooperation, understanding, to alleviate apprehension and facilitate continuity of care.
  
• Maintain continuity of care.
  
• Evaluate the effectiveness of the plan of care, and determine the need for changes.
  
• Implement plan of care/service plan changes as needed.
  
• Assure residents are treated with respect and dignity, recognizing individual needs and encouraging independence.
  
• Observes residents; records significant conditions and reactions, and notifies resident director and physician of resident’s condition and reaction to drugs, treatments and significant incidents.
  
• Performs ongoing assessments of resident’s physical and psychosocial needs and coordinates with other departments to assure quality, proactive care.
  
• Initiates a resident care plan according to the individualized needs of the resident, as prescribed by Physician and/or residence policy. Provides resident and family instruction.
  
• Conducts pre-admission screening of prospective residents
  

Coordination of Services (Home Care):

• 
  
• Participate in hospital care conferences to provide home health care expertise for resident discharges as needed.
  
• Introduce home health care services to clients and families for all new referrals.
  
• Interface with nurse clinicians/resident educators and social workers to provide resident care continuity, between hospital and home.
  
• Coordinate services to meet resident needs from the time of the new referral through the initial at home intake visit.
  
• Provide consultation to agency staff regarding new home care nursing treatments.
  
• Maintain liaison with attending physicians.
  
• Establish and implement priorities for services when resource limitations require.
  
• Coordinate referrals to other community agencies as appropriate.
  

Quality Improvement:

• 
  
• Establishes Quality Improvement planning teams.
  
• Identifies data collection requirements and reports to evaluate the effectiveness of the programs and to ensure quality of client/resident care.
  
• Identifies systems to recognize resident needs, respond to resident needs, and to measure the outcomes of agency interventions.
  
• Utilizes this data to provide direction for improvements.
  
• Services on the Professional Advisory Board, if needed.
  
• Provides training, supervision and monitoring of staff in the administration of medications, to include frequently auditing medication sheets.
  
• Supervises the maintenance of resident charts, review documentation performed by care giving staff.
  
  

Human Resources:

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• Make health care staff hiring decisions.
  
• Participates in the hiring and orientation of personnel.
  
• Ensure staff development and in-service education programs to ensure competency of staff and to meet regulatory requirements.
  
• Provides staff direction through general meetings, timely personnel evaluations and identified performance expectations.
  
• Provides leadership to the clinical staff.
  
• Builds a strong team with complimentary skills.
  
• Communicates effectively with all members of the interdisciplinary team.
  
• Provides training, supervision and monitoring of staff in the administration of medications, QA (auditing med sheets).
  
• Provides situation specific training.
  
• Provides counseling/disciplinary action to clinical staff to promote quality care.
  
• Makes recommendations for employee dismissal.
  
• Assist with coordination of staffing patterns.
  
• Ensure that disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion or disability.
  
• Ensures current licensure/certification of all staff.
  
• Attends required in-services & completes assignments online modules.
  

Required Qualifications: 

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• Graduate of an accredited school of professional nursing program with a current license as a Registered Nurse in the state of employment.
  
• Current license as a RN in the state(s) of practice.
  
• Minimum of two (2) years of nursing experience, with a combination of long-term care dementia care or acute care. Home care experience preferred.
  
• Previous supervisory/management experience in a health care setting.
  
• CPR certified.
  
• Knowledge of Home Health regulatory and reimbursement requirements.
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.