Elabscience Distributor Jobs in Usa

Company Description

IDEC Corporation was founded in 1945 and is listed with the Tokyo Stock Exchange with the headquarters located in Osaka, Japan. IDEC designs, manufactures and markets control automation products throughout the world. The products which we develop with ardent devotion to safety, higher productivity and environmental improvements include switches, relays, PLCs, operator interfaces, explosion-proof products, and LED lighting. IDEC also provides customized control solutions, including robot system integration where absolute safety is required in places with people and robots working as a team.  

The Mission

With a customer-centric mindset, the Inside Sales Representative is responsible for supporting revenue growth and market expansion by proactively engaging customers, qualifying and nurturing leads, and providing day-to-day support to the outside sales team to help close sales opportunities. This role works closely with cross-functional teams and requires strong communication skills, sales acumen, and technical understanding to deliver a seamless and positive customer experience.

Primary Role Responsibilities

The Inside Sales Representative’s primary responsibility is to support the outside sales team by managing day-to-day sales activities, qualifying and developing opportunities, and ensuring timely and accurate follow-up with customers and distributors. This role also manages a portfolio of smaller and developing customer accounts, drives pipeline growth, and collaborates closely with marketing, product management, and field sales to support revenue growth and deliver a seamless customer experience. Key duties include: 

• Support the outside sales team by qualifying leads, developing opportunities, preparing and following up on quotes, and providing ongoing account and sales support. 
• Identify and qualify potential customers through outbound calls, emails, and other lead-generation activities 
• Serve as a primary point of contact for customers and distributors on pricing, quotations, and order-related inquiries in support of outside sales efforts 
• Own and manage a portfolio of smaller and developing customer accounts, including relationship management, opportunity identification, and closing sales 
• Coordinate closely with outside sales representatives to share account insights, schedule meetings, transition growing accounts, and ensure clear ownership and coverage 
• Respond to inbound inquiries, follow up on marketing-generated leads, training events and trade shows 
• Conduct research to understand customer needs, applications, pain points, and purchasing behavior 
• Prepare, deliver, and follow up on quotes, sample requests, and product information for both assigned accounts and outside sales support 
• Manage sales opportunities through the pipeline—from qualification through closing—using Salesforce CRM 
• Maintain accurate, timely, and complete customer, opportunity, and activity records in Salesforce to ensure pipeline visibility and forecast accuracy 
• Collaborate with marketing and product teams to align sales activities with campaigns, promotions, and product initiatives 
• Participate in ongoing training to strengthen product knowledge, sales skills, and understanding of IDEC solutions 
• Escalate complex technical questions, negotiations, or strategic opportunities to the Inside Sales Manager or outside sales team as appropriate 
• Consistently meet or exceed assigned sales targets, account growth goals, and activity metrics

Desired Work Experience, Qualifications, & Skills

• 2+ years of inside sales, sales support, or account management experience in a B2B sales environment 
• Hands-on experience using Salesforce as a CRM to manage accounts, opportunities, and sales activities 
• Strong customer communication and relationship-building skills 
• Proven ability to manage multiple accounts and priorities simultaneously 
• Highly organized with strong follow-up, time-management, and attention-to-detail skills 
• Team-oriented, self-motivated, and results-driven mindset 
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) 
• Previous inside sales experience within industrial distribution and technical B2B sales organizations 
• Technical background or exposure to electronic components, industrial automation, controls, or related products 
• Ability to understand and discuss technical product features, datasheets, and basic specifications 
• Experience directly supporting outside or field sales teams 

Competencies

• Adaptability – Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking and problem-solving skills. 
• Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation. 
• Dependability - Follows instructions, responds to management direction; Keeps commitments. 
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. 
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. 
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. 
• Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. 
• Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills. 
• Collaboration – Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy. 

Additional Requirements

• May need to be available outside normal working hours should issues arise. 
• Must pass a security background check and drug screening. 
• Travel: Very Limited

Other Information

IDEC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, IDEC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. 

Interlake Mecalux is a leading company in the global warehousing systems market. Our always team is dedicated to working closely with our customers to offer the best solution possible to fill their warehousing needs.

Interlake Mecalux is hiring an Industrial Sales Representative to join our sales team, working remotely in San Antonio, TX. The Industrial Sales Representative is responsible for the sale of racking and storage solutions within Texas, with most business being in San Antonio, TX.

Major responsibilities include, but are not limited to, the following:

• Manage relationships by continuously updating and training racking or material handling dealers, distributors, systems integrators, and end-users on our racking products and applications.
• Visit dealers, distributors, and end users in territory in order to strengthen existing relationships, follow up on leads and quotes, and close business.
• Conduct sales presentations, complete sales calls, manage sales order negotiations, and oversee the execution of sales orders
• Partner with internal technical resources to create quotes for customers.
• Partner with customers to develop long term relationships, generate additional sales, and guide problem resolution discussions.
• Develop monthly and weekly sales plans that include prospecting activities and forecasts.
• Ensure completion of customer projects through the coordination of engineering, manufacturing, installation, and customer service activities.
• Update daily the lead, quote, and order activity in company's CRM software, CIM. Keep CIM updated daily.

The qualified candidate possesses at least the following:

• Bachelor's Degree in Business or Engineering is preferred.
• At least one year of experience working in the Material Handling Industry.
• At least one year of experience in Industrial Sales.
• Strong technical aptitude.
• Must live within one hour (driving) of San Antonio, TX.
• Must have an excellent driving record and own a car with auto liability coverage limits of $100,000 per person, $300,000 per accident in bodily injury liability, and $100,000 per accident in property damage liability.
• Willingness for business travel in Texas visiting customers 2-4 days per week.
• High degree of proficiency in MS Office Suite (Excel, Word, PowerPoint)

Interlake Mecalux offers:

• Competitive compensation with uncapped annual commissions
• Become part of an industry leading dynamic team with a high focus on customer satisfaction, delivering results and continuous improvement
• Excellent medical insurance plans, along with dental and vision benefits.
• 401(k) plan with a generous company match
• Generous Paid Time Off and Paid Holidays
• Working out of home office with all business expenses paid

Senior Manager, Key Accounts - River Barrel Distributing (RBD)

Kent, WA (Hybrid) | Territory: Western Washington

River Barrel Distributing is seeking a Senior Manager / Key Account Executive to lead and build our Key Accounts function from the ground up. This is a strategic leadership role focused on expanding RBD’s partnerships with major retail chains, national and regional restaurant groups, event venues, music and sporting venues, and other high-impact on-premise accounts across Western Washington.

This individual will be a member of RBD’s senior leadership team and will own the development and execution of our Key Accounts strategy — driving measurable growth through distribution gains, promotional excellence, and joint business planning.

We are looking for a proven industry professional with existing relationships in the market and deep experience in beverage alcohol sales and account management.

This is a newly created role responsible for:

• Building and leading RBD’s Key Accounts business development strategy
• Expanding distribution and promotional presence within major regional and national accounts
• Executing sales initiatives at key Grocery and other Retailer inflection points (assortment reviews, ad planning cycles, resets, promotional calendars)
• Coordinating execution with RBD’s sales team to ensure flawless in-market performance

The ideal candidate brings established relationships with major grocery chains, large-format retail, restaurant groups, sporting venues, music venues, and regional event operators — and knows how to convert those relationships into measurable business growth. With the right qualifications, this individual may also partner with the CEO on supplier portfolio strategy and expansion, helping shape the future growth of RBD’s beverage portfolio.

Salary (including performance bonuses): $90,000 – $125,000 (commensurate with experience and relationships)

Compensation is structured to reward Revenue growth and strategic execution, including:

• Net New Distribution gains
• Incremental case volume growth within key accounts
• Promotional execution & feature frequency
• Gross profit growth within managed accounts
• Strategic account acquisition and retention

Additional Benefits:

• Health benefits
• PTO
• Mileage reimbursement / expense coverage
• Opportunity for long-term performance-based growth and leadership expansion

For exceptional candidates with strong existing account relationships, compensation structure may be customized.

Key Responsibilities

Strategic Account Growth

• Develop and execute joint business plans with assigned National and Regional account buyers
• Drive measurable results through Net New Distribution, pricing strategy, ad/display programming, and promotional execution
• Identify and close distribution gaps through data-driven analysis

Cross-Functional Leadership

• Coordinate execution with RBD Sales Team
• Partner with suppliers and executive leadership on innovation launches and portfolio strategy
• Communicate key updates including ad features, pricing changes, distribution shifts, and performance recaps

Relationship Development

• Build high-trust partnerships with key buyers
• Position River Barrel as a preferred, strategic distributor partner
• Represent RBD at major regional events and industry touchpoints

Qualifications

• Bachelor’s degree required
• 10+ years beverage alcohol sales or key account management experience
• Existing relationships with major grocery chains, large-format retail, restaurant groups, or venue operators strongly preferred
• Experience with syndicated data (Nielsen, IRI), and Encompass (sales MIS)
• Strong negotiation, presentation, and joint business planning skills
• Entrepreneurial mindset — capable of building systems and structure from scratch

Requirements:

• 21+ years of age
• Valid driver’s license, clean driving record
• Reliable transportation and proof of insurance

River Barrel is an independent, growth-focused distributor expanding its footprint across Western Washington. This position will directly influence our portfolio growth, supplier expansion strategy, and major retail presence.

Job: TERRITORY SALES REPRESENTATIVE (CPG)

Location: Louisville, Kentucky (In field)

Hours: 30-40+ hours (Full-time)

Job Type: 1099 contractor

Compensation: $52,000-$110,000/year ( $25/hour + 20% uncapped commissions)

ABOUT US

Vivazen launched with a disruptive idea: that a small, plant-powered shot could outperform the synthetic stimulants dominating convenience counters. Over a decade later, we’ve not only proven it, we’ve defined the category. As the original brand to bring kratom-based products to market, we’ve since expanded into a powerful portfolio of clean, effective botanical blends—with more than 700 million servings sold nationwide.

At Vivazen, we call our Territory Sales Representatives, are field sellers, independent operators who own their territories like small businesses. They know how to hustle, adapt to different markets, and win at the counter whether it’s a NYC bodega or a Dallas C-store.

You won’t wait for permission or promotion here. From day one, you’ll run a real territory with clear goals, visible numbers, and the support to win. As we enter a new phase of rapid growth, we’re building a team that’s as ambitious as the opportunity. If you’re motivated by autonomy, accountability, and upward mobility and you want to help shape the future of natural performance, you’ll go far at Vivazen.

WHAT YOU’LL DO

As a Territory Sales Representative, you’ll own your route and be on the front lines of our retail expansion. This is a high-velocity, high-impact role for someone who knows how to close deals, move product, and dominate shelf space.

You’ll be out in the field every day—opening new doors, landing prime placements, and making sure Vivazen is impossible to miss. You’ll carry products, drive reorders, and keep stores stocked and selling. You’ll activate the brand with demos, events, and sampling that move the needle.

This role is built for someone who’s competitive by nature, thrives on autonomy, and wants their results to speak loud and clear. You’ll see your numbers, track your wins, and get noticed. Top reps don’t wait for promotions—they earn bigger territories, bonuses, and leadership paths fast.

RESPONSIBILITIES

• Lead retail expansion: open a high volume of new accounts weekly with precision and persistence.
• Build and manage partnerships with wholesalers, route-to-market (RTM) distributors, and key B2B operators.
• Drive sell-in and ensure seamless setup for direct store shipments.
• Own in-store execution: eye-level facings, stocked shelves, rotated inventory, and compliant POS.
• Build deep relationships with store owners and clerks—be the rep they trust and reorder from.
• Manage your own lean inventory: plan, load, and deliver product to stay ahead of demand.
• Track sell-in and sell-through daily in mobile CRM: know your numbers, report your wins.
• Activate your territory with demos, grassroots sampling, and influencer drops that move volume.
• Stay fully compliant with kratom and state regulations.
• Own your scoreboard: door count, reorder velocity, volume per outlet, and visibility.

WHAT YOU’LL BRING

• Relentless drive to win: you are wired for progress and willing to outwork the competition.
• Discipline and accountability: you show up early, follow through, and own results.
• Proven sales record: top-ranked performance and measurable results.
• Experience in DSD, route, or field selling in beverage, CPG, energy, or tobacco is a bonus.
• Track record of high-volume door acquisition and territory growth.
• Strong communicator who builds relationships and earns trust quickly with retailers and distributors.
• Organized and self-directed: you manage schedule, inventory, and territory like an owner.
• Comfortable with mobile CRMs, routing tools, and daily performance tracking.
• Physically capable of lifting 40-lb cases, running active routes, and staying on your feet all day.
• Comfortable working as a 1099 independent contractor.

COMPENSATION

• Competitive hourly base pay ($25/hour) ($52,000-$110,000/year)
• Performance-based bonuses with no cap on earnings (20% uncapped commissions)
• Mileage reimbursement
• Uncapped growth potential—top performers are fast-tracked for larger roles, longer contracts, or full-time Vivazen HQ opportunities
• Paid training

Apply for an interview!

The Junior Sales Representative will be responsible developing and growing IKO sales with distribution customers, frequently contacting roofing contractors, remodelers, builders, and architects to drive demand, managing territory pricing on competitive situations, training and presenting products and programs to qualified distributors, and managing customer accounts receivable balance and deductions.

LOCATION

Florida

Benefits

• Health Insurance (includes teledoc, virtual health, FSA, HCSA & other benefits)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Spending Account
• Employee Support and Mental Wellness
• Short term disability
• 401k Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition reimbursement
• Service Awards
• Employee Perks & Discounts

Job Responsibilities

• Develop relationships and grow sales with assigned distribution customers in territory.
• Frequently contact roofing contractors, remodelers, builders, and architects to drive demand.
• Present products and programs to qualified distributors and end users on a weekly basis.
• Perform product knowledge (PK) training sessions with customers.
• Manage territory pricing based on competitive situations.
• Manage customer accounts receivable balance and deductions.
• Investigate and process product quality complaints in territory.
• Organize and execute a business plan to meet territory sales goals and customer needs.
• Utilize approved sales/marketing tools within budget.
• Increase IKO market share in territory.

Qualifications

• Demonstrated attention to detail and professional attitude.
• Demonstrated proficiency in the use computer programs such as Microsoft Office products.
• Demonstrated excellent interpersonal, communication and presentation skills.
• Detail oriented with a personal commitment to task completion.
• Demonstrated ability to work effectively independently as well as in a team environment.
• Demonstrated ability to calling primarily on the end user and performing “pull through” sales techniques.
• Demonstrated track record of meeting and exceeding sales goals.
• Must be able to work flexible hours (including nights and weekends) to complete tasks as assigned.
• Prior sales experience calling on roofing contractors, builders and/or architects, and professional sales training preferred.
• Must have a valid driver's license in good standing.

WORK AUTHORIZATION AND TRAVEL:

• Up to 80% travel may be required.
• Must be willing to consider relocation for future opportunities.

#LI-TM1

At Pacific Edge, we believe that great spirits are made by great people. The quality of our products

has always set us apart, but the integrity of our relationships is what continues to truly define what we

do.

The primary objective of Pacific Edge Wine & Spirits is to specialize and be innovative, not to just

mirror other distributors throughout California but through innovation, break new ground on how a

supplier is represented and how new specialty brands are built, encompassing all facets of the

beverage alcohol business. The company’s overriding strategic objective is to move from the

traditional distributor reactionary mode to a new pro-active brand building role. Our key account call

frequency is designed to create a co-dependent relationship with our major accounts. This is

imperative to our future growth. Pro-active, creative selling, merchandising, and key account call

frequencies are certainly key in influencing key account activity. The only thing that is constant is

change, and the California marketplace is constantly changing and presenting new opportunities while

simultaneously taking away others.

Job Description:

Sell and promote all Pacific Edge Wine Spirits brands through personally opening up new accounts;

and directly selling the product to the retail customer.

Work to leverage new and existing accounts to promote and sell the entire Pacific Edge Wine Spirits

portfolio.

Maintaining a relentless pursuit of sales for all Pacific Edge items into major high profile on and off

premises outlets, suggesting and creating custom programs, and doing product tastings throughout

your designated territory.

Report to Sales Manager in respective markets; you will also be taking direction from other company

executives regarding other sales and operational issues.

Maintain, protect and grow existing business within respective territory.

Identify and capitalize on new opportunities within the market for current and future accounts.

Be knowledgeable so you can be the “go to” representative of craft spirits for both on and off Premise

accounts in your territory.

Be able communicate and represent Pacific Edge Wine & Spirits core values, goals and objectives

throughout the market.

Be 100% compliant - to know, understand and follow California beverage alcohol laws as it pertains to

your job in wholesale liquor sales.

Be a source of knowledge regarding products and education for all accounts both on and off premise

accounts.

Lead staff trainings and regular tastings.

Work with suppliers when they come to the market to focus on building their business as well as ours.

Maintain and keep regular samples in good condition along with other company or supplier POS.

Discretely communicate pricing and sales opportunities with key accounts.

Identify and communicate competitive information in the market.

Report daily to manager, utilizing CRM and attend weekly meetings.

80% of the job should be spent in the field calling on accounts. The other 20% should be spent

administratively planning your days, following up on accounts receivables, placing orders and other

miscellaneous responsibilities.

Qualifications:

Minimum 2+ years in selling within the beverage alcohol industry (sales experience required)

Must live in territory assigned or very close

Must own or lease a car with clean driving record and valid CA driver's license

Proficient in Microsoft Office (Word, Excel, Outlook)

Professional communication skills - email, phone & in person

Results driven, organized and comfortable in a fast-paced environment

Team player and self-starter with an entrepreneurial spirit

Accountable and responsible with regards to the demands of the job

Able to travel as needed

Must be at least 21 years of age

Base Salary Range: $120,000 – $150,000 per year

Regional Sales Account Manager | MI, IN, & OH | Remote

Are you a proactive sales professional who thrives on building authentic relationships and driving regional growth? EMS Partners is looking for a dynamic individual to spearhead our sales efforts across Michigan, Indiana, and Ohio. If you are a strategist who loves being "in the field" just as much as you enjoy closing a complex deal, we want to talk to you.

Role description:

As our Regional Sales Account Manager, you won't just be managing a territory—you’ll be owning it. You will act as the vital link between our manufacturers (principals), distributors, and utilities. Your mission is to cultivate a robust network, identify untapped growth opportunities, and deliver the exceptional service that defines our brand.

The Mission:

• Relationship Architecture: Build and sustain deep-rooted partnerships with customers, utilities, and distributors across the tri-state area.
• Strategic Growth: Manage the full sales lifecycle, from initial outreach and quoting to closing and long-term account retention.
• Collaborative Selling: Partner closely with utility providers and manufacturing principals to align strategies and dominate the market.
• Field Engagement: Spend approximately 40% of your time on the road, conducting joint sales calls and attending industry events to stay ahead of market trends.
• Operational Excellence: Ensure a seamless customer experience by managing quotes, special pricing, and order entries with precision and speed.

What You Bring to the Team:

• The "Proactive" Mindset: You don't wait for opportunities to come to you; you go out and create them.
• Regional Expertise: You are ideally based in Michigan, with a willingness to cover Indiana, Ohio, and occasionally Illinois/Southern Wisconsin.
• Analytical Rigor: You can navigate Excel and Windows with ease, using data to drive your decision-making and meet deadlines under pressure.
• Communication Mastery: Whether it’s a formal presentation or a quick follow-up, your verbal and written communication is professional and persuasive.
• Alignment with Values: You don’t just work a job; you live our core values and thrive in a teamwork-oriented environment.

Position Details:

• Hours: Standard business hours (8 AM – 5 PM).
• Travel: Travel within the territory for site visits, training, and trade shows.
• Location: Michigan-based (preferred), with flexibility for IL, IN, OH, or Southern WI.

Join a company where people, quality, and service come first!

At Premier ProduceOne, we’re more than a produce distributor; we’re a team dedicated to delivering excellence and building a workplace where everyone can grow. We’re looking for a hands-on, motivated

Your responsibilities will include:

• Manage and grow sales within assigned district territory
• Build and maintain strong relationships with restaurants, distributors, and foodservice operators
• Prospect new accounts and expand product penetration in existing accounts
• Achieve or exceed monthly and quarterly sales targets
• Conduct product presentations, tastings, and demonstrations for clients
• Monitor competitor activity and market trends to adjust sales strategies
• Handle account management tasks including pricing, rebates, and credit compliance
• Prepare regular sales reports and forecasts for management

What We’re Looking For

• High school diploma or GED required, bachelor’s degree in business, marketing, or related field preferred
• 2–6 years of foodservice sales or related industry experience
• Background in hospitality, restaurant operations, or food distribution strongly preferred
• Valid driver’s license and reliable transportation (frequent travel required)
• Proven track record of meeting or exceeding sales quotas
• Strong communication, negotiation, and presentation skills
• Ability to analyze sales data and identify growth opportunities
• Proficiency with CRM tools (Salesforce, HubSpot, etc.) and Microsoft Office Suite
• Ability to lift up to 50 lbs occasionally (samples, promotional materials)
• Competitive, goal-driven personality with resilience in a fast-paced environment

Why You’ll Love Working Here

• Competitive Pay
• Company Paid Life and Short-Term Leave Benefits
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities

Be Part of Something Fresh!

If you’re ready to take the next step in your career and lead a team that helps keep our customers happy and operations efficient, we want to hear from you!

Apply today and join the Premier ProduceOne family!

About Rishi Tea & Botanicals

Rishi Tea & Botanicals is one of the fastest-growing and category-leading premium tea brands in the U.S. Our remarkable teas and botanicals are served in tens of thousands of premier cafés, restaurants, and hospitality destinations globally, as we partner with the most respected names in the culinary and hospitality world. Founded in 1997 by Josh Kaiser, Rishi charted a new course for the tea industry: sourcing teas and botanicals from the world’s best producers, building long-term relationships directly with farmers, and bringing exceptional quality to market without compromise and with culinary creativity. As a result, Rishi has become a vanguard of Direct Trade within the tea industry. This philosophy defines our brand as both consumers and operators alike increasingly seek transparency, authenticity, and excellence.

Today, Rishi is a rapidly scaling omnichannel brand expanding across eCommerce, Away From Home, and retail with a diverse product portfolio spanning loose leaf tea, sachets, matcha, iced tea, tea concentrates, and ready-to-drink sparkling tea. The pinnacle of our assortment is our limited-release Garden Direct tea program. Garden Direct represents the highest expression of Rishi’s sourcing expertise: ultra-small-lot teas selected directly from exceptional gardens, often harvested seasonally and produced in limited quantities. These teas showcase rare varietals, distinctive terroir, and craftsmanship that cannot be replicated at scale.

As Rishi continues to rapidly-scale and redefine the premium tea category, this is a moment to join a brand with momentum, purpose, and the ambition to shape the future of how the world experiences tea.

Position Summary

The Regional Account Manager (RAM) is a highly knowledgeable, professional, and courteous guide to the world of Rishi Tea & Botanicals responsible for building strong partnerships with new and existing customers within their assigned territory by delivering best-in-class customer service and effectively managing the order lifecycle for these customers. Poised to have frequent communications with the region’s customers, The RAM will play a critical role in supporting sales initiatives with customers, and ensuring customer feedback and insights are captured, documented, and shared with the Regional Sales Manager, and/or the Territory Sales Executive supporting the account. In addition to managing the order lifecycle, the RAM will support the several aspects of the account management activities and database upkeep, such as setting up new customers in our ERP system, and supporting customer sample orders. 

**This is a great opportunity for the right candidate to learn the business, with a 6-12 month runway to becoming a Territory Sales Rep**

Essential Duties & Responsibilites

• Embody the Rishi mission: To be the authoritative, vanguard practitioner of tea and botanical arts
• Deliver a consistent, exceptional level of Customer Service to new and existing customers
• Own the Order lifecycle and tangential information to process wholesale and distributor orders within assigned territory:

-Enter into ERP wholesale and distributor orders and provide customer confirmation within 24 hours of receipt.

-Inform customers of any known OOS items, manage the backorder process for those items, inform customers of estimated back in stock dates, and suggest available substitutions

-If unexpected OOS items are removed from sales orders at time of fulfillment, reach out to the customer to communicate through the backorder process

-Coach customers on our wholesale guidelines for order minimums and free shipping thresholds, and upsell curated suggestions to present options for the customer to reach those thresholds

-Update customers with order ETA and shipment tracking information

-Respond and advise customers on questions relating to product availability, in stock status, product ingredients, customer specific pricing or wholesale pricing

-Coordinate with finance team and Regional Sales Manager prior to releasing orders with any past due balances, or if the entered order would exceed customer credit limit

-Collect LTL (Less than Truck Load) customer receiving requirement information and keep BC and LTL forms accurately updated to reflect this information

-Coordinate order updates with fulfillment and any other necessary parties

• Support the customer lifecycle for new and existing customers:

-Collect wholesale customer applications and set up accounts in company ERP system (Business Central.)

-Field and support customer calls within territory

-Under advisement from the Regional Sales Manager, support upselling activities, and consultative menu design for wholesale customers

-Support market research to identify customer trends, competitive threats, or potential prospective customers, as requested by the Regional Sales Manager

-Occasional in market support and regional travel with the Regional Team or Marketing Team to support pop up customer events, tastings or tradeshows

• As assigned in periods of e-commerce sales or high call volume, support scheduled shifts to answer and support consumers who call into rishi customer service line
• Be the voice of and often the customers first impression of Rishi
• Accurately and efficiently transact orders received by email, voice, fax, or order portal
• Accurately modify or cancel orders; communicate order changes to relevant parties
• Work successfully with other departments to ensure the customer’s requests and/or concerns are accurately addressed (fulfillment, accounting, compliance, sales, R&D)
• Understand the needs and time sensitivities of VIP and high touch customers
• Must adhere to all food safety protocols as required by Rishi Tea's food safety management system, as they relate to this position
• Other duties and responsibilities as assigned

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience                                       

Required:

·        Bachelor’s Degree or equivalent in a related field

·        2+ years Customer Service experience

·        Self-motivated and proactive

·        Enthusiastic and flexible with a positive attitude

·        Excellent communication skills

·        Organized with the ability to manage multiple ongoing tasks

·        Proficient in Microsoft Office applications

·        Experience with CRM or ERP systems

·        Resourceful; Ability to solve problems and resolve conflicts independently

·        Works well as a team and independently

·        Strong attention to detail

·        Excellent time management, prioritization, and organizational skills

·        Strong sense of timeliness and inquire response times.  

Preferred:

·        Experience with coffee, specialty food, wine, or tea

·        Experience with CRM or ERP systems

Core Values                                   

Enduring Relationships – Values establishing new and existing relationships; follows through on their commitments; considers the impacts of their decisions on others around them; shows respect and courtesy to others, has a positive attitude and effectively communicates in both written and oral conversation; resolves conflicting viewpoints constructively.

Creative Solutions – is open to and offers new ideas and ways of accomplishing goals; adapts well to changes in work, methods, personnel and surroundings; offers suggestions and anticipates needs; takes notice of areas for improvement and takes appropriate action.

Freedom with Responsibility – Effectively uses time to plan and prioritize work, set and accomplish goals and adhere to commitments on schedule; exercises the ability to decide correctly or choose the best course of action when a decision must be made; is available and responsive in a timely manner.

Always Seeking – is familiar with, and where applicable, the subject matter expert, for their functional area and is familiar with the methods, practices and equipment needed to be successful; seeks out opportunities to advance their knowledge, is open to the opportunity to do so when asked; has a curiosity around learning how other functional areas work and are affected by the work they do; maintains an up to date understanding of their field including understanding of industry, competitors, regulations, advancements in tech, etc.; has an ongoing desire to enhance product knowledge.

Best in Class – puts forth the most accurate, presentable and complete work possible and has a clear level of pride in the quality of work produced; consistently meets or exceeds goals, KPIs and performance targets; shows a willingness to accept supervision and feedback in order to improve; shows a concern for food and people safety in their day to day decision making.

Please note: Candidates must have a minimum of three years of experience working with a manufacturer, distributor, or broker within the electronic components or semiconductor industry.

THE CLIENT

A leading international distributor of electronic components is transforming how companies access and manage their supply chain. With a strong global presence, the company provides customers across industries such as technology, manufacturing, and consumer products with reliable sourcing solutions, advanced logistics support, and access to a wide network of suppliers.

THE ROLE

The Senior Account Manager will take ownership of a portfolio of customers, focusing on building trusted relationships and driving long-term business growth. This position requires a commercially minded individual who can identify new opportunities within existing accounts, provide excellent service, and coordinate effectively with internal departments. Success in this role comes from a combination of sales expertise, strong communication skills, and the ability to thrive in a dynamic, growth-oriented environment.

RESPONSIBILITIES

• Develop and maintain strong relationships with assigned customers
• Identify and pursue opportunities to expand business within existing accounts
• Partner with internal teams across sales, operations, and purchasing to ensure smooth execution of customer needs
• Consistently meet or exceed sales and account growth targets
• Maintain regular communication with customers through calls, emails, and virtual meetings
• Travel as needed to strengthen relationships and support business objectives
• Provide insights from customers and the market to help shape business strategy

SKILLS & EXPERIENCE

• 3+ years in sales or account management, ideally in electronics or distribution
• Strong communication and relationship-building skills
• Proven track record of meeting sales targets
• Proficient in CRM tools and sales systems
• Highly organized and proactive
• Willingness to travel occasionally

INTERESTED?

We are actively submitting candidates for this role. Reach out to Jaimie Javier at PER International on LinkedIn or email your CV to to apply or learn more.