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Senior Analyst, Sales Operations, Basking Ridge, NJ

Who We Are

Aucta Pharmaceuticals is an emerging product development pharmaceutical company.We are on our way to becoming a significant specialty pharmaceutical company in the U.S. marketplace integrating R&D, manufacturing, and commercialization. We focus on improved dosage forms for patients with a therapeutic focus in CNS and select orphan drug disease states.

Aucta successfully launched its first branded product, Motpoly XR, in the epilepsy space with a targeted sales force in March 2024 and an expanded presence of 20 field sale territories and 3 inside sales positions in late 2024. Our objective is to enhance our marketing, managed care, and sales capabilities to support future pipeline products in neurology over the coming years.

Position Description

The Senior Analyst, Sales Operations, is a key member of Aucta’s Commercial Operations team and plays a critical role in enabling sales effectiveness, operational execution, and data-driven decision-making across the organization.

This role serves as the primary point of contact and vendor manager for core Sales Operations platforms, including Veeva CRM, MMIT, and Power BI, and is responsible for managing core quarterly commercial processes such as Incentive Compensation updates, targeting changes, sales force size and structure adjustments, and system governance.

In addition, this position leads the development and maintenance of training materials and delivers training for both field and inside sales and home office teams across Commercial Operations tools and platforms.

This is a highly visible, hands-on role in a fast-growing environment that requires strong analytical skills, operational rigor, comfort working cross-functionally, and the ability to translate complex data and systems into clear, actionable guidance for the business.

The role reports to the Director of Sales Operations.

Primary Responsibilities:

Sales Operations & Vendor Management

• Serve as the primary point of contact and internal owner for Sales Operations tools and vendors, including Veeva CRM, MMIT, Power BI, and related commercial analytics platforms.
• Manage vendor relationships, system enhancements, issue resolution, upgrades, and roadmap discussions to ensure tools meet evolving business needs.
• Partner with IT, Finance, Sales leadership, and external vendors to maintain data integrity, system performance, and compliance.

Commercial Process Management

• Own and manage the quarterly change process for:
• Incentive compensation plan updates and calculations
• Targeting and call plan changes
• Sales force size, structure, and territory adjustments
• Ensure timely, accurate execution of all changes and clear communication with stakeholders.
• Support forecasting, goal setting, and sales performance tracking activities.

Analytics & Reporting

• Utilize advanced Excel, SQL, and Power BI to analyze sales performance, trends, and operational KPIs.
• Build, maintain, and enhance dashboards and reports to support Sales leadership, Commercial Operations, and Executive leadership.
• Partner cross-functionally to translate business questions into data-driven insights.

Training & Enablement

• Develop, maintain, and continuously improve training materials (guides, SOPs, slide decks, job aids) for Sales Operations tools and processes.
• Conduct training sessions for field and inside Sales and home office associates on:
• Veeva CRM functionality and best practices
• MMIT data usage and interpretation
• Power BI dashboards and reporting
• Other Commercial Operations platforms as needed
• Serve as a trusted resource for ongoing user support and best-practice guidance.

Cross-Functional Support

• Collaborate closely with Sales, Marketing, Managed Care, Finance, and leadership to support commercial execution.
• Participate in sales meetings, planning sessions, and plan-of-action meetings as needed.
• Identify opportunities for process improvement, automation, and scalability as the organization grows.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Analytics, Information Systems, or a related field.
• 3-5+ years of experience in Sales Operations, Commercial Operations, or analytics roles, preferably within the pharmaceutical or healthcare industry.
• Hands-on experience with Veeva CRM, MMIT, and Power BI strongly preferred.
• Advanced proficiency in Microsoft Excel (including complex formulas and data modeling); SQL experience preferred.
• Strong understanding of sales force structure, targeting, incentive compensation, and CRM processes.
• Demonstrated ability to manage vendors and cross-functional stakeholders.
• Strong communication and training skills, with the ability to explain technical concepts to non-technical audiences.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Proactive, collaborative team player with a strong sense of ownership and accountability.

Work Location:

This position is based at our Basking Ridge, NJ site. It is an office-based role, requiring presence 5 days a week. The selected candidate must be able to commute to Basking Ridge, NJ

Salary Range

Aucta Pharmaceuticals considers a combination of education, experience, internal equity, and external market data when determining compensation.

• Base Salary: $80,000 – $110,000 (commensurate with experience)
• Bonus Incentive: 10%

Benefits

Aucta offers a competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k)
• Life Insurance
• Short- and Long-Term Disability
• Paid Time Off (PTO)

Aucta Pharmaceuticals is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please refrain from forwarding unsolicited resumes from agencies to Aucta Pharmaceuticals. Aucta is not liable for any fees incurred from the use of resumes from this source. We only compensate agencies with whom we have a formal agreement. For recruitment inquiries, please reach out directly through this post

Applications will be accepted until the position is filled.

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

• Own customer support issues end to end and ensure timely, accurate resolutions
• Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
• Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
• Serve as the escalation point for Jira Service queues and guide triage and prioritization
• Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
• Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
• Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
• Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
• Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
• Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
• Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
• Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
• Mentor junior support engineers and help develop team best practices
• Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

• 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
• Proven experience supporting healthcare customers or healthcare data workflows
• Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
• Proficiency with Jira Service Management for issue triage and workflows analysis
• Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
• Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
• Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
• Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
• Strong documentation skills maintaining shared knowledge bases or support playbooks
• Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

• Scripting or automation experience in Python, Bash, or PowerShell
• Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
• Experience supporting customers during EHR integrations or workflow onboarding
• Experience with remote support tools such as TeamViewer or AnyDesk
• Experience building documentation or diagrams in Confluence and Lucidchart
• Exposure to security monitoring tools or vulnerability management processes
• Prior mentorship or leadership experience in a support environment

What We Offer:

• A competitive salary and stock options grant
• Holiday schedule according to your country of residence and PTO
• An innovative and high-paced work environment with a flat management hierarchy
• Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!

Primary Function: We are seeking an experienced Electrical Estimator to join our team. The ideal candidate will have a strong background in medium-voltage electrical construction estimating, excellent analytical skills, and the ability to manage multiple projects simultaneously. The Electrical Construction Estimator will be responsible for preparing accurate take-offs and comprehensive cost estimates for various construction projects, ensuring that all estimates are competitive and align with project requirements.

This is a full-time on-site position located in Napa, CA.

Typical Duties:

• Analyzing and comprehending government specifications, drawings, schedules, and all other project documents.
• Identifying technical issues in written format to submit pre-bid clarifications.
• Creating accurate, detailed take-off itemization of the electrical materials and equipment required.
• Communicating with suppliers, subcontractors and the internal team to formulate accurate estimates.
• Estimating labor, material, and production requirements to be able to compute the overall cost of projects.
• Minimal travel to participate at certain site visits to gather all necessary data for accurate estimation.
• Working with the estimate team to develop a schedule for project completion that effectively allocates the resources to the electrical activities.
• Maintaining database of all updated electrical production rates and pricing for reference. Including the latest industry changes and current market pricing on commodities

Qualifications and Skills:

• Knowledge of electrical systems (particularly medium voltage), their typical components, and installation procedures to accurately estimate the scope of projects and potential costs.
• Strong math and analytical skills to compile and analyze cost data, as well as calculate the time, materials, and labor necessary to complete a project.
• Exceptional communication skills to clearly present and explain electrical cost and interface in the entire estimate.
• Detail-oriented with the ability to understand complex blueprints, technical diagrams, and specifications to ensure accurate cost estimations.
• Problem-solving skills to adjust estimates and proposals in response to unforeseen project complications or changes in scope.
• Knowledge of electrical codes and regulations is important. Familiarity with government standards is a plus.
• Experience with estimating software (HCSS preferred, Bluebeam and entire Microsoft Office programs
• Teamwork and collaboration skills to work closely with estimators, and other professionals involved in the project.
• Conduct research to locate and make contact with suitable vendors for various work features of each project. Initiate early communication to outside services and resources on key work activities or unique features of the project. Assist vendors by answering questions, clarifying information, performing and comparing quantity take-offs to identify the scope for the request for quotes, and providing them with updates on any amendments or changes. Analyze vendor scope of work and quotations for compliance with requirements and prepare detailed comparisons of multiple vendor quotes.

Skills, Knowledge, Qualifications & Experience:

Educational and experience requirements include: Two to four-year construction-related degree or equivalent combinations of technical training and/or related field experience. Experience in similar electrical construction estimating with proven estimating strategies and techniques, plus successful construction purchase order and subcontract contracts are necessary. Organizational and decision-making/problem-solving skills are essential.

Who We Are

We’re a leading kitchen, bath, design and sales center in Ocean City, MD committed to delivering stunning, functional spaces that delight homeowners. We blend creativity, technical expertise, and exceptional customer service to transform kitchens from concept to completion. If you’re a passionate designer who thrives in a collaborative, client-focused environment, we want you on our team.

Job Summary

As a Kitchen & Bath Designer, you’ll play a pivotal role in guiding clients through their new home build, renovation and design journey - from the first consultation to final delivery. You’ll use 20/20 CAD software to create highly detailed, functional, and beautiful kitchen and bath layouts while managing projects professionally and efficiently.

Role Responsibilities

• Design & Technical Execution
• Create custom kitchen and bath designs using 20/20 CAD — layouts, elevations, and material specifications.
• Flooring and tile selections
• Produce detailed proposals, cost estimates, and specifications based on client goals and budget.
• Verify “as-is” measurements and coordinate layouts with Shop Manager and Project Manager.
• Stay current on design trends, materials, appliances, and functional solutions.

Client Engagement & Sales

• Conduct in-home and showroom consultations with homeowners to determine needs, lifestyle, and budget.
• Present design options that inspire and educate clients on material choice, flow, and finishes.
• Build strong, consultative relationships that encourage referrals and repeat business.

Project Coordination

• Manage projects end-to-end in coordination with purchasing, production, logistics, and installers.
• Initiate and monitor specialty orders and ensure timely delivery.
• Ensure all work remains within the approved budget and timeline.
• Quality & Professional Service
• Deliver exceptional customer service and proactive communication throughout the project lifecycle.
• Support accurate invoicing, record-keeping, and documentation tied to client approvals.

Required Qualifications

• Minimum 2 years of Kitchen/Bath design experience with 20/20 CAD software mastery.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong visual design sensibility and attention to detail.
• Excellent communication, interpersonal, and presentation skills.
• Ability to interpret floor plans, elevations, and construction documents.
• Comfortable working collaboratively with cross-functional teams.
• Must be willing to relocate to Ocean City, MD.
• Ability to travel for client meetings as required (up to ~25%).

Preferred Qualifications (Value-Adds)

• Ability to read and scale plans for dimensions
• Portfolio of completed kitchen and bath designs.
• Knowledge of building codes and safety standards.
• Familiarity with residential cabinetry, countertop, flooring and tile materials, and product
• selection.

Benefits & Perks

• Health, Dental & Vision Insurance
• Paid Holidays & Vacation
• Retirement/401(k) options
• Paid training & professional development opportunities
• Bonus/commission structure based on performance
• Opportunity for design advancement and leadership roles

Note: Benefits and detailed eligibility will be explained in our Employee

Handbook.

Why Join Us?

We offer creative autonomy, cross-training in product knowledge, and real opportunities to grow within our design and leadership teams. You’ll be part of a company that values innovation, craftsmanship, and customer satisfaction - and you’ll get to show off your work in real homes and remodel projects every day.

Protective Intelligence Specialist

The North Group - Protective Intelligence Division

About Us

The North Group stands at the forefront of global security and intelligence, delivering sophisticated protective solutions to corporations, governments, and high-profile individuals worldwide. Our commitment to excellence and innovation has established us as a trusted leader in the security intelligence sector.

Position Overview

We are seeking both junior and experienced Protective Intelligence Specialists to join our dynamic corporate team. This role combines advanced threat assessment, intelligence analysis, and protective intelligence functions that support in safeguarding our clients' interests across multiple jurisdictions and threat environments. This is an in office position in Milford, Michigan. No relocation assistance provided

Key Responsibilities

The Protective Intelligence Specialist will serve as a crucial bridge between intelligence gathering and physical security operations, focusing on:

• Conducting comprehensive threat assessments using advanced analytical methodologies to identify, evaluate, and prioritize potential risks to client safety and operations
• Developing and maintaining intelligence collection plans that leverage both open-source and proprietary intelligence sources
• Creating detailed threat actor profiles and pattern-of-life analyses to support protective operations
• Producing actionable intelligence reports and briefings for executive protection teams and client stakeholders
• Managing and analyzing data from multiple sources to identify emerging threats and trends
• Coordinating with regional security teams to ensure seamless intelligence sharing and threat response
• Developing and maintaining intelligence requirements and collection matrices for different operational environments

Required Qualifications

• Minimum of 5 years of experience in protective intelligence, threat assessment, or related intelligence analysis role
• Demonstrated expertise in open-source intelligence (OSINT) collection and analysis
• Strong background in threat assessment methodologies and risk analysis frameworks
• Proficiency in intelligence analysis tools and databases
• Experience with social media monitoring and analysis for threat identification
• Strong analytical writing skills with experience producing executive-level intelligence products
• Ability to obtain and maintain required security clearances
• Gather intelligence information by field observation, confidential information sources, or public record.
• Gather, analyze, correlate, or evaluate information from a variety of resources, such as law enforcement databases.
• Prepare comprehensive written reports, presentations or charts based on research collection and analysis of intelligence data.
• Use or maintain databases and software applications, such as geographic information systems mapping and AI tools.
• Link or chart individuals, groups, or events to determine activities and interrelationships
• Attend meetings with other managers to determine operational needs
• Plan and coordinate security operations for specific clients
• Coordinate staff when responding to emergencies or operations requests
• Review reports on incidents, contractor issues and manage problems
• Be a member of a team and dedicated to the growth of the company

Preferred Qualifications

• Master's degree in relevant field
• Military or law enforcement intelligence experience
• Foreign language proficiency
• Experience with protective operations in high-threat environments
• Certification in threat assessment or intelligence analysis
• Knowledge of regional security dynamics in key global markets

Technical Skills

• Proficiency in intelligence analysis platforms and tools
• Experience with social media monitoring and analysis software
• Knowledge of GIS and mapping software
• Familiarity with secure communication protocols
• Understanding of digital forensics and cyber threat analysis

Personal Attributes

• Exceptional analytical and critical thinking abilities
• Strong attention to detail and ability to identify subtle patterns
• Excellent written and verbal communication skills
• Ability to work under pressure and manage multiple priorities
• Strong team collaboration skills while maintaining discretion
• Willingness to travel internationally as required
• Ability to maintain composure and effectiveness in high-stress situations

What We Offer

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• Life and disability insurance
• Generous paid time off and holidays
• Professional development and certification support
• Domestic and International travel opportunities
• Performance-based bonuses

Location

Primary location at our Corporate Office located in Milford, MI.

Security Requirements

• Must be eligible to obtain and maintain required clearances
• Must pass comprehensive background investigation
• Must be willing to sign and adhere to non-disclosure agreements and confidentiality agreements
• Must be able to work in secure facilities when required

To Apply

Qualified candidates should submit:

1. Detailed resume highlighting relevant experience
2. Customized cover letter explaining your interest and qualifications
3. Three professional references
4. Writing sample demonstrating analytical capabilities

The North Group is an equal opportunity employer and values diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Note: Due to the sensitive nature of this position, selected candidates must complete and pass a comprehensive background investigation and drug screening prior to employment.

PLEASE NOTE: This is a IN OFFICE job, Located in Milford, Michigan

Abilities, Inc.

Employee Policy Manual

Direct Care Staff Job Description

Position Requirements:

FREE TRAINING PROVIDED

NO EXPERIENCE NEEDED

Must be 18 years of age or older.

Must have achieved a High School Diploma or Equivalent.

Criminal Background Check or show proof of rehabilitation.

Must be available to work 8 hour shift every other Saturday and Sunday.

Must be Free and Clear of Communicable Diseases

Position Objective: To provide a safe, quality, professional, and caring service. You will be required to promote the highest level of independence and enhance the quality of life for all individuals that reside in Abilities, Inc. programs. This is all designed to ensure the best welfare, safety, and security for you, the community, and the clients that we serve.

Job Requirements:

• As an employee of Abilities, Inc. you may be asked to rotate to different facilities and program supervisors. You will be expected to be flexible with these changes as you are an employee of Abilities, Inc. and are not hired for any specific home.
• Supervise residents within all specifications set forth in their Individual Service Plans (ISP), Behavioral Support Plan (BSP), and Behavioral Intervention Plan (BIP). Employees will also need to be aware of and review Elopement Plans/Protocols, Seizure Protocols, Diabetic Protocols and anything else specifically pertaining to the residents they are supervising.
• Be a positive role model. Use positive encouragement, never degrade, and never portray actions that would contradict the best interest of the resident of Abilities, Inc.
• Provide a clean facility. Ensure that the facility is homelike and promote independence for the residents so that they will learn the skills to keep a clean home as well. It is your duty to ensure that residents have a clean and hazard free environment, please be aware of fire hazards in residents rooms. You will be required to assist and encourage residents to keep their personal living spaces clean in the event that they are unable or unwilling to do so themselves.
• Provide a professional attitude at all times towards residents, resident guests/family members, guardians, care managers, supervisors and fellow Abilities, Inc. employees. Show respect and consistency with program structure.
• Finish all tasks outlined by supervisors.
• Prepare meals consistent with the posted menu in the facility, and ensure sanitary methods are followed. Prepare special diets as ordered by residents physician. Grocery shopping and menu planning may be required. Encourage resident participation with all menu planning and meal preparation.
• Provide Personal Care Services as outlined in the residents Individual Service Plan (ISP). This may include lifting and transferring residents that would require your ability to use gait belts, adaptive equipment, and lifting up to 100 pounds. Please read and follow Abilities, Inc. Limited Lift Policy.
• Plan and participate in community and in-facility activities. An activity calendar will be posted in the facility at all times.
• Orientate yourself to Evacuation Procedures, Grievance Procedures, Program Statements, (These are provided in the facility on a designated wall) along with all Policy and Procedures outlined in the Employee Handbook.
• Attend all scheduled shifts and staff meetings. You will be expected to follow Abilities, Inc. Attendance policy (704) and take responsibility for your shifts.
• Communicate comprehensive and accurate reports through verbal and written skills. You will be required to use electronic charting and must be able to use a computer with some basic knowledge.
• Provide safe transportation for residents as delegated by your direct supervisor to work, community activities provided by the facility, personal care shopping/grocery shopping, to Adult Day Care services and to doctors appointments.
• Administer/monitor medications according to orders prescribed by Residents physician. Obtain knowledge of possible side effects and interactions the medications may have. This can be assessed through Extended Care Professional (ECP), Abilities, Inc. electronic charting for all medication administration and resident charting. You will also be responsible for shift to shift Schedule 2 medication counts, as an approved medication passer/monitor.
• Familiarize yourself to the State Requirements outlined in DHS 88 and DHS 83. There will be provided copies at the facility for you to review.
• Attend all training mandated by Abilities, Inc. Administration. As follows:

Before performing any job duties:

Orientation Training

Job Responsibilities

Prevention and reporting of resident abuse, neglect and misappropriation of resident property.

Information regarding assessed needs and individual services for each resident for whom the employee is responsible.

Emergency and disaster plan and evacuation procedures under s. DHS 83.47 (2)

Policies and procedures.

Recognizing and responding to resident changes of condition.

Prior to assuming any responsibilities:

Standard Precautions

Within 90 days after starting employment:

Resident Rights

Client Group Specific

Recognizing and Responding to Challenging Behaviors

Fire Safety

First Aid and Choking

Provisions of Personal Care

Dietary Training

Medication Administration and Management

Delegations

This includes your required 15 hours of Continuing Education (CEU Training) after your annual hire date. Failure to complete any training within the required timeline with result in suspension and/or termination of employment.

• Report any maintenance concerns to your program supervisor immediately, you will be asked to fill out a maintenance request form.
• You will be required to report any changes in condition immediately to your program supervisor and fill out the appropriate documentation.
• You will be responsible for logging yourself in and out when reporting and leaving work. You will be held accountable for reviewing your hours and reporting any discrepancies to your direct supervisor immediately upon realizing the error.
• You will be responsible to report any injury that occurs in the workplace immediately to your direct supervisor and complete the appropriate paperwork.
• You will be required to have an initial TB (Tuberculosis) skin test placed and read after 72 hours, prior to reporting for work. A 2nd TB (Tuberculosis) skin test will be completed within 2 weeks of your initial test.

I have read and understand the above job description. I am able to complete the above responsibilities with the following accommodations.

Wage at Hire: Date of Hire:

90 day Review Date: Annual Review:

_________________________ __________________________ ____

Staff Signature (Date) Abilities, Inc. Management (Date)

Compensation details: 15.5-17 Hourly Wage

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