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International Sports Management (ISM) is eager to further expand our Sales Team in our new office!
Attn: Recent Grads and Early Career Women and Men – located IN Portland!
Please read entire ad before applying to make certain everything sounds like a match for you - and note, this is a full-time, IN-OFFICE position! Also, this is a corporate SALES position – not customer service! You will be working in our new office on the beautiful waterfront in downtown Portland, OR. To be considered, you need the ability to be in the office, with us, so please be IN the Portland Metro area as in-person interviews are required.
Now, about ISM! We are the global leader in provisioning Executive Hosting Opportunities at major sporting events like March Madness, the upcoming World Cup, U.S. Open, and many more. Our clients include top executives at the biggest companies in the world. We got where we are, by putting our customers and our amazing team first.
You will initially be responsible for new business development. This is not easy, but it will help develop critical conversation skills, and can be extremely rewarding. The position starts with “cold” outreach via phone calls, (this simply means you haven’t spoken to someone before – it’s how many of the biggest companies in the world bring on new clients!) but we teach you how to “warm” the call using your personality and communication skills. As for your targets - you will be calling top executives within the largest companies in the country. While you build your client list, you will learn how to manage and grow accounts as well as reaping the benefits from your relationships! Company promotions come from within, and are available for successful sales execs, including into Sales Management with fast track roles. Please note: this is not a “telemarketing” nor a “customer service” position; job seekers searching for a role in those capacities should not apply.
If you love challenges, are motivated by competition, want to make great money while you launch you career, but aren’t afraid of hard work, or failure, then we want to meet you! Remember, what you've done may determine where you are, but where you want to go and having the initiative to get there is what's most important!
You will:
- Learn how to go to market calling on corporate executives (C-Suite, President, VPs) throughout corporate America
- Deliver our value proposition clearly and with enthusiasm
- Drive sales activities including proactive outreach to prospects, develop qualified leads, set meetings, maintain your sales CRM
- Have the opportunity to make great money AND travel to select world class sports events
We provide:
- Comprehensive training
- Ongoing mentoring
- Base salary + commission + bonus, uncapped
- Bonuses, both cash & prize (monthly, quarterly & annually)
- Bike room, on-site gym, locker facilities
- Company medical/dental plans and 401K enrollment
- PTO and major holidays off (4 weeks paid time off each calendar year)
- First year average range of $58K-$80K+ (range INCLUDES base + commission); Year two $80K+
- Growth opportunities into Sales Management / National Accounts
- Great corporate culture and community volunteerism
What you’ll bring:
- Outstanding verbal and written communication skills
- Tenacity, beyond just saying the word
- (Some) Sales experience (B2B preferred, not just customer service)
- Excellent problem-solving skills
- High motivation to succeed and growth minded / promotion oriented
- Ability to explain how a deficiency in one of the above categories won’t hinder you to succeed
We look forward to speaking with you soon! Check us out at or on our socials!
International Sports Management is committed to building a diverse, equitable and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know.
Wholesale Market Policy & Regulatory Analyst
Responsibilities:
- Work regularly with our asset management and energy trading teams to ensure regulatory intelligence informs commercial decisions and that operational insights shape our policy positions
- Monitor stakeholder proceedings in Regional Transmission Organizations including PJM, MISO, SPP, NYISO, ISO-NE, CAISO, and ERCOT.
- Translating policy directions and regulatory proposals into business insights
- Synthesize technical filings and stakeholder discussions into clear assessments of business implications.
- Work with senior team members to analyze regulatory proposals and evaluate potential impacts on our portfolio, development pipeline, and investment opportunities.
- Collaborate with asset management and energy trading to provide regulatory context for commercial decisions and incorporate operational perspectives into policy analysis.
- Prepare internal briefings that connect regulatory developments to commercial and investment questions.
- Support the development of company positions and stakeholder engagement strategies.
- Coordinate with third-party consultants and translate their specialized expertise into actionable intelligence.
- Over time, develop frameworks and analytical approaches for evaluating how market rule changes affect asset economics and competitive positioning.
Qualifications:
- You think analytically about policy—when you see a regulatory proposal, you're curious about what it means for different market participants
- You can read a FERC filing or stakeholder proposal and identify both the policy direction and the interests at play
- You communicate effectively across functions and are comfortable engaging with colleagues in trading, asset management, and development
- You write clearly and concisely; you can explain complex regulatory issues to colleagues who need to make decisions
- You're organized and self-directed; you can manage monitoring responsibilities across multiple markets without constant supervision
- You want to understand the "so what" behind every regulatory development
Ideally, you have
- Bachelor's degree required.
- 2-6 years of experience in wholesale electricity markets, energy policy, utility regulation, or related fields (consulting, RTO/ISO, regulatory agency, trade association, or industry experience all valued).
- Strong analytical thinking and problem-solving skills.
- Excellent written and verbal communication skills.
- Demonstrated interest in electricity market design, wholesale power economics, or energy infrastructure.
- Familiarity with RTO stakeholder processes and FERC proceedings.
- Experience with quantitative analysis, financial modeling, or other tools for evaluating business impacts.
- Relevant graduate work in economics, public policy, engineering, or law.
- Exposure to energy trading, asset management, or power plant operations.
Position Summary:
The Service Desk Technician has primary responsibility to provide desktop support for a broad range of technologies and end-users across multiple areas of the business. This role responds to reported incidents, problems and requests with accuracy and in a timely fashion. The Service Desk Technician is responsible for answering IT requests via phone or email and provide solutions by explaining resolutions clearly and concisely to internal customers. This role will be working on-siteat our Home Office in Massillon, OH.
Essential Functions
· Provide first level technical support for store and home office personnel.
· Provide Workstation/Laptop support for store and home office personnel.
· Provide hardware support for stores and home office personnel (including but not limited to desktops, laptops, peripherals, multi-function printers, VoIP phones, tablets, and smartphones).
· Provide software support for critical and non-critical business applications for store and home office personnel.
· Provide user account support including provisioning, deprovision, and maintenance for network and application systems.
· Communicate with software/hardware vendors to resolve more complex issues.
· Track software/hardware licensing and support in IT Asset Management solution.
· Document and record all issues in IT Service Management solution (ITSM).
· Escalate complex issues to senior technicians or system administrators as needed.
· Create, follow, and maintain detailed standard IT operating procedures to ensure efficient and repeatable processes.
· Assist with IT projects and objectives as needed.
Key Competencies:
· Proficient using Microsoft Windows 11 as day-to-day Operating System.
· Familiarity with common line of business applications (Teams, Outlook, Word, Excel, Adobe).
· Familiarity with managing computers, users, and groups using Microsoft Active Directory and Office 365
· Basic understanding of core computer network fundamentals (TCP/IP, OSI model, switching, routing, firewalls).
· Basic Computer Hardware/Software troubleshooting skills
· Excellent customer service and interpersonal skills.
· Excellent organizational skills.
· Strong oral and written communication skills (technical and non-technical).
· Ability to collaborate in a team environment and maintain a positive attitude.
· Ability to travel occasionally for up to 3 hours as required to retail store locations (reliable transportation required).
· Ability to respond to store and home office personnel after-hour and weekend requests.
· Motivation to learn new skills.
Education, Experience, and Certifications:
· 1-2 years of prior experience in IT support or service desk or help desk role preferred
· Previous experience with Halo ITSM or equivalent Service Desk solution a plus
· CompTIA A+ preferred
· CompTIA Network+ preferred
Executive Search Consultant
Life Sciences | Biotech & Pharmaceutical Industry
Location: Suburban Philadelphia/Boston (Hybrid)
Help Shape the Leadership of the Biotech Industry
The Higgins Group is a boutique executive search and leadership advisory firm specializing in the life sciences industry. For more than 28 years, we have partnered with biotechnology and pharmaceutical companies to recruit the senior leaders responsible for developing life-changing medicines.
We focus on C-level and senior R&D leadership roles across the drug development continuum from discovery through commercialization. Our work sits at the intersection of science, leadership, and strategy, helping innovative companies identify the leaders who will shape their future.
Because of the long-term relationships we build with our clients, most of our work comes from repeat business and referrals.
We are seeking an Executive Search Consultant who is intellectually curious about people, science, and leadership and who enjoys building relationships with some of the most accomplished professionals in the life sciences industry.
Key Responsibilities
• Identify and engage with senior leaders across biotechnology and pharmaceutical organizations
• Conduct interviews to assess leadership capabilities, scientific expertise, and cultural fit
• Develop candidate pipelines for both current searches and future leadership opportunities
• Present candidate insights and recommendations to the client partner and search team
• Develop a working understanding of the drug development process from discovery through commercialization
• Track hiring trends, venture funding activity, and leadership movements across the life sciences industry
• Provide thoughtful market feedback and candidate insights to clients
• Craft thoughtful outreach to engage executives who may not be actively exploring opportunities
• Maintain candidate intelligence within our CRM system (Invenias)
• Partner closely with client partners and colleagues to deliver exceptional search outcomes
• Participate in client update meetings and search strategy discussions
• Represent the firm at life sciences conferences and industry networking events
Who Thrives Here
Our best consultants combine intellectual curiosity, strong interpersonal skills, and a commitment to excellence.
You may thrive in this role if you:
• Enjoy learning about complex scientific and business topics
• Are energized by conversations with highly accomplished professionals
• Have strong instincts for people, leadership, and organizational dynamics
• Take pride in high-quality work and attention to detail
• Value long-term relationships over transactional interactions
Qualifications
Required
• Bachelor’s degree
• Exceptional written and verbal communication skills
• Strong analytical thinking and organizational ability
• Ability to manage multiple priorities with professionalism and sound judgment
Helpful but not required
• Background in life sciences, consulting, research, or recruiting
• Advanced degree (PhD, MD, MBA, or similar)
• Experience with CRM systems such as Invenias or Salesforce
• Familiarity with EOS (Entrepreneurial Operating System)
Our Culture
Our firm operates around a few simple principles:
• No jerks allowed. Be humble, kind, transparent, and open-minded. Trust in, and earn the trust of others, both internally and externally.
• Work smart. Achieve excellence. Take pride in becoming an expert in your role (and beyond). Grow your skills and knowledge proactively. Set the bar high and sweat the details.
• Be a great teammate. No drama – be positive, enthusiastic, and fun to work with. Offer help before it’s asked for. Give credit and accept responsibility.
• Care at an exceptional level. Find meaning in your work and take an active ownership in keeping The Higgins Group great. Strive to build clients for life.
• Be positively proactive. Always be curious. Don’t dwell on problems; seek solutions. Take initiative and act with every urgency. Value results over activity.
If integrity, intellectual curiosity, and a passion for excellence define you, you will find your people here.
Benefits
• Collaborative, supportive team culture
• Hybrid work flexibility
• Unlimited PTO plus observed holidays
• Office shutdown between Christmas and New Year’s
• Health, dental, and disability insurance
• 401(k)
How to Apply
Please submit your resume and a personalized cover letter explaining why this opportunity interests you. Applications without a cover letter will not be considered.
The Higgins Group is an equal opportunity employer committed to building a diverse and inclusive workplace.
Test Security Specialist (3 Openings)
Location: Remote (closest to EST)
Mode: this is a true, temporary assignment covering peak time (test administration and a leave)
Profile: Experience service/analytics person who has proven experience in investigations, compliance, test security, fraud prevention, risk management, or casework in a regulated environment. Ideal to have call center exposure and investigations experience. Will manage 1500-2000 cases - initially via phone that translates to email and outbound communications as cases mature.
Rate: $45/HR ON W2 Benefits
About the Opportunity
As a Test Security Specialist focused on AP Investigations, you will lead investigations into AP test
security incidents and score validity concerns. You will manage cases end to end by reviewing and
synthesizing evidence such as statistical indicators, test day reports, plagiarism findings, AI-related
reports, and any available supporting documentation or physical evidence. You will apply Client
policies and legal requirements to reach clear, well-supported determinations, including whether
evidence supports score cancellation.
You will also communicate professionally with students, parents, and student representatives, including attorneys, counselors, and educators, to ensure timely case resolution and consistent, accurate policy explanation. This role requires strong judgment, attention to detail, and the ability to manage sensitive situations with fairness and discretion.
In this role, you will:
Case Management (65%)
• Own AP investigation cases end to end from intake through final determination and closure,
ensuring each case is handled thoroughly, consistently, and within required timelines.
• Triage and scope cases by identifying allegation type, applicable policy, key evidence needs, and
any immediate risks or deadlines.
• Collect, review, and synthesize evidence including statistical indicators, test day
documentation, proctor and coordinator reports, seating and timing details (when available),
plagiarism findings, AI-related reports, and any supporting materials submitted by stakeholders.
• Analyze patterns and irregularities using investigative reasoning and data review techniques to
determine whether observed signals are consistent with policy-defined misconduct or score
validity concerns.
• Document investigative work clearly and completely in the case management system, including
evidence summaries, rationale, decision points, and recommended outcomes, to ensure audit?ready and defensible case files.
• Develop case recommendations that align to policy and evidentiary standards, and collaborate
with team leads and peers as needed on complex or high-risk determinations.
• Coordinate cross-functional work with internal partners and external vendors to obtain
evidence, validate reports, and resolve open questions, while protecting confidentiality and
sensitive data.
• Track and report case metrics such as status, aging, throughput, and outcomes, and surface
trends, recurring issues, or process gaps to leadership.
• Support continuous improvement by identifying opportunities to refine workflows, templates,
documentation standards, and investigation playbooks to improve speed, consistency, and
quality.
Customer Service (35%)
• Communicate professionally and empathetically with students, parents, educators, and
student representatives about cases under review, including what is being reviewed, what
evidence is considered, and what steps occur next.
• Draft clear written correspondence that accurately reflects policy, process, and case status,
using a tone appropriate for sensitive situations and escalated concerns.
• Conduct phone calls and written follow-ups to gather additional context, clarify
documentation, and resolve stakeholder questions while maintaining confidentiality and
neutrality.
• Maintain detailed communication records so all stakeholder interactions, requests, and
responses are captured consistently and are easy to reference during review or escalation.
• De-escalate sensitive situations by explaining policies and outcomes diplomatically, setting
expectations, and escalating to leadership or legal partners when needed.
• Help ensure timely resolution by meeting response standards, managing follow-ups, and
keeping cases moving forward without sacrificing quality or policy alignment.
About You
Success Measures
Success in this role will be evaluated by:
• Case throughput and timeliness: Managing an assigned caseload and moving cases from intake
to closure within established timelines, including increased volume during peak periods. Where
applicable, meeting productivity expectations aligned to case complexity and seasonality.
• Quality and audit readiness: Producing complete, accurate, and well-organized case files with
clear evidence summaries and documented rationale that meet audit and documentation
standards.
• SLA adherence: Meeting response and follow-up expectations for stakeholder communications
and internal milestones, including timely documentation of interactions and next steps.
• Decision consistency: Applying policies and evidentiary standards consistently across cases and
escalating complex, high-risk, or ambiguous matters appropriately.
• Stakeholder experience: Communicating clearly and professionally, setting expectations, and
resolving cases with fairness and respect, including effective de-escalation when needed.
• Operational contribution: Identifying recurring issues, trends, and process improvements that
strengthen investigation quality, consistency, and efficiency.
PLEASE NOTE: WE ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY.
SOFT's client located in New York, NY ( Hybrid ) is looking for a Financial Project Analyst - Telecomm for a long term contract assignment.
Experience:
• In-depth experience with data analytics tools like Tableau, and the ability to work effectively with large data reports to ensure accuracy in Identifying cost savings opportunities and optimizing expenditures and invoice overcharges from carriers.
• In depth analytical skills and excellent problem-solving abilities for addressing complex challenges
• Manage high-level data reports, performing in-depth analysis of reports and communicating results to leadership, Familiarity with ServiceNow and Peoplesoft
• Superior Financial and analysis skills.
• In-depth experience with Excel spreadsheets, pivot tables, databases, PowerPoint, AI tools, and other relevant tools. SQL is good knowledge to have.
• Experience in developing reports, presentations, and Power BI dashboards
• Able to identify, recommend, and lead cost-saving opportunities and process improvements
• Superior invoice analysis, reporting large data analysis and vendor payments.
• Experience in Telecom Expense Management, in managing telecom expenses, auditing telecom wireless, wired data usage and charges.
• Outstanding written and verbal communication skills – ability to summarize and explain complex information
MAJOR RESPONSIBILITIES/ACCOUNTABILITIES
• Establish/Optimize process services, such as mobile and landline communications, in preparation for monthly carrier reports analysis for the department; Analyze report for data integrity.
• Establish/Optimize process to manage costs associated with telecommunication services, review vendor reports to reduce cost by eliminating errors by eradicating cost inefficiencies identifying cost savings opportunities and optimize client’s wireless, voice and data services.
• Establish/Optimize process to Analyze vendor expenses and compare to funding of contract.
• Establish/Optimize process to Prepare forecast budget expense reports
• Establish/Optimize preparation status reports on in-process and completed projects. To indicate if projects are within budget parameters from both a dollar and time perspective.
• Establish/Optimize process to prepare and evaluate mid-year and year-end forecasts, monitor spending, and secure rollover of unspent funds
• Establish/Optimize process to track planned and actual expenses in support of the annual budget process
• Establish/Optimize process to Investigate and resolve project budget variances
Job Location: Center Moriches, NY
Job Duration: 3+ months of Contract.
Shift: Mon Fri 6:00 AM 1:00 PM, alternating Saturdays.
Pay Rate: $21/hr. on W2
Job Description:
- The Patient Services Representative I (PSR I) serves as the face of the company for patients seeking healthcare services, either for routine care or critical health decisions.
- The PSR I is responsible for drawing high-quality blood samples and preparing specimens for lab testing, following established practices and procedures.
- This position involves direct patient interaction, where the PSR I ensure a trusting and confident environment by clearly explaining procedures and performing blood draws in a safe, accurate, and skillful manner.
- The PSR I is expected to demonstrate leadership behaviors, focusing on process excellence, confidentiality, and precision in patient information.
Key Responsibilities:
- Perform daily activities accurately and on time under the direction of the area supervisor.
- Maintain a safe, professional, and welcoming environment.
- Confidently handle both forensic and clinical specimen collection and processing, adhering to established protocols.
- Maintain accurate records and documentation.
- Promote a positive image of the company and provide excellent service to patients, clients, employees, and the general public.
Job Requirements:
- Ability to deliver quality, error-free work in a fast-paced environment.
- Capability to work independently with minimal supervision.
- Strong phlebotomy skills, including experience with pediatric and geriatric patients.
- Flexible and available for various shifts based on staffing needs, including weekends, holidays, on-call, and overtime.
Required Education:
- High school diploma or equivalent is required.
- Medical assistant or paramedic training is preferred.
- Phlebotomy certification is preferred (Required in California, Nevada, and Washington).
Work Experience:
- A minimum of 6 months of experience is required.
- One year or more of phlebotomy experience is preferred.
- Experience in customer service within a retail or service environment is preferred.
- Keyboard/data entry experience is essential.
(Employment/staffing agencies - please do not reach out about this ad. We only hire direct.)____________________
Metal finishing and plating touches everything - medical devices, aerospace, defense, tools, hardware, and critical U.S. manufacturing. Most people don't know this industry exists. That's okay.
Our trade is not taught in schools. We'll train you! Training involves both hands-on training and online coursework, related to plating processes, metals, and chemical properties.
What we can't train? Work ethic. Reliability. Initiative.
If you show up, stay focused, and want to grow - this is a real career path with long-term opportunity!
____________________
Attendance matters: We rely on our team being here when scheduled. Our success depends on employees that show up to work. That means showing up every day, on time, and not leaving early. We reward strong attendance with bonuses!
Strict security protocols: Personal mobile devices must be locked up during shifts (available only on breaks and in designated areas).
Warehouse environment: Exposure to heat, humidity, dust, and noise. This is hands-on, active work. We have a clean warehouse and are compliant with OSHA, Federal, and State regulations.
Career-oriented: Youll have the chance to grow with us if you bring a strong work ethic and initiative. Growth can be becoming an expert in the position, becoming a lead/trainer, changing departments, or going into a supervisor/manager role. It all depends on what interests the employee and the effort put forth by the employee.
We conduct in-person interviews only: This position is located in Minnesota. We do not conduct virtual interviews. If you do not currently reside in MN, you must have definite relocation plans in place before being considered for an interview. There is a place to explain in the screener questions included with this ad.
____________________
What You'll Do
- Perform plating operations per specifications and quality standards
- Set up, monitor, and control plating lines and chemical baths
- Process parts for required durations per shop paperwork
- Inspect parts for thickness, defects, and quality compliance
- Verify correct racking prior to plating
- Operate and assist with plating tanks and rinse systems
- Complete all required paperwork accurately
- Follow all safety procedures and properly use PPE
- Identify and report process or equipment issues
- Maintain a clean and organized work area
- Work independently while meeting production goals
This is active workyoull be on your feet, using your hands, and staying focused. If you like staying busy, personal accountability, and seeing tangible results of your efforts, youll thrive here!
____________________
What We're Looking For
- Reliable attendance and strong work habits (showing up matters hereyour team counts on you!)
- 0-2 years plating or manufacturing experience
- Ability to follow directions, and work safely
- Attention to detail
- Basic math and measuring skills
- Comfort with tools like rulers/tape measures and digital systems (computers/tablets)
- Teamwork and cooperative mindset
- Commitment to safety and quality standards
- Forklift experience is a plus!
- Interest in industry certifications (CEF/NASF)
- Desire to meet production and performance expectations
- U.S. work authorization
- MUST be able to speak, read, write, and understand English
____________________
What We Offer (Perks & Benefits)
We invest in people who invest in their work.
- Competitive Pay and Signing Bonus
- Work-Life Balance: 4-day work week (MonThurs) + overtime on Friday as needed
- Reviews & Raises: Performance reviews at 60 days, 6 months, then twice a yearraises available if expectations are met
- Bonuses: Quarterly profit-sharing + attendance rewards
- Paid Time Off: Holidays, PTO, Sick & Safe time, and an extra paid day off for your work anniversary
- Retirement Support: 401k with company contributions
- Insurance Coverage: Medical, Dental, Vision, Life insurance, Long-Term Disability, Pet, FSA, and more!
- Paid Extras: Uniforms, prescription safety glasses, safety boots, referral bonuses, and more
APPLICATION PROCESS:
- Upload a current resume & answer the questions provided (completing this task provides a little insight into you and helps us determine the best candidates to interview). Thoughtful answers are expected.
- No need to reach out and verify if the application was received. If you receive an email/text response when you submitted the application, then you'll know it was received. Contacting HR does NOT increase chances of an interview.
- If you are selected for an interview, you will be contacted via text/email. (As part of our selection process, while onsite for an interview, you MUST PASS A BASIC MATH TEST within 10 minutes to move on to the interview phase.)
- Expect a response within 14 days of your application.
____________________
Security: This position operates within a secure manufacturing facility. All employees must adhere to strict security policies, including restrictions on personal electronic devices, access control, and documentation procedures.
Equal Opportunity Employer. The Lindgren Group, including Avtec Finishing and Nico Products, is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Veterans are encouraged to apply!
Work Authorization / Security Clearance:
The Lindgren Group must comply with ITAR (International Traffic in Arms Regulations). These regulations may restrict persons of non-US citizen status from working/participating/observing/or other forms of gathering knowledge about certain activities within the company.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
For more information on our company, visit:
Abilities, Inc.
Employee Policy Manual
Direct Care Staff Job Description
Position Requirements:
FREE TRAINING PROVIDED
NO EXPERIENCE NEEDED
Must be 18 years of age or older.
Must have achieved a High School Diploma or Equivalent.
Criminal Background Check or show proof of rehabilitation.
Must be available to work 8 hour shift every other Saturday and Sunday.
Must be Free and Clear of Communicable Diseases
Position Objective: To provide a safe, quality, professional, and caring service. You will be required to promote the highest level of independence and enhance the quality of life for all individuals that reside in Abilities, Inc. programs. This is all designed to ensure the best welfare, safety, and security for you, the community, and the clients that we serve.
Job Requirements:
- As an employee of Abilities, Inc. you may be asked to rotate to different facilities and program supervisors. You will be expected to be flexible with these changes as you are an employee of Abilities, Inc. and are not hired for any specific home.
- Supervise residents within all specifications set forth in their Individual Service Plans (ISP), Behavioral Support Plan (BSP), and Behavioral Intervention Plan (BIP). Employees will also need to be aware of and review Elopement Plans/Protocols, Seizure Protocols, Diabetic Protocols and anything else specifically pertaining to the residents they are supervising.
- Be a positive role model. Use positive encouragement, never degrade, and never portray actions that would contradict the best interest of the resident of Abilities, Inc.
- Provide a clean facility. Ensure that the facility is homelike and promote independence for the residents so that they will learn the skills to keep a clean home as well. It is your duty to ensure that residents have a clean and hazard free environment, please be aware of fire hazards in residents rooms. You will be required to assist and encourage residents to keep their personal living spaces clean in the event that they are unable or unwilling to do so themselves.
- Provide a professional attitude at all times towards residents, resident guests/family members, guardians, care managers, supervisors and fellow Abilities, Inc. employees. Show respect and consistency with program structure.
- Finish all tasks outlined by supervisors.
- Prepare meals consistent with the posted menu in the facility, and ensure sanitary methods are followed. Prepare special diets as ordered by residents physician. Grocery shopping and menu planning may be required. Encourage resident participation with all menu planning and meal preparation.
- Provide Personal Care Services as outlined in the residents Individual Service Plan (ISP). This may include lifting and transferring residents that would require your ability to use gait belts, adaptive equipment, and lifting up to 100 pounds. Please read and follow Abilities, Inc. Limited Lift Policy.
- Plan and participate in community and in-facility activities. An activity calendar will be posted in the facility at all times.
- Orientate yourself to Evacuation Procedures, Grievance Procedures, Program Statements, (These are provided in the facility on a designated wall) along with all Policy and Procedures outlined in the Employee Handbook.
- Attend all scheduled shifts and staff meetings. You will be expected to follow Abilities, Inc. Attendance policy (704) and take responsibility for your shifts.
- Communicate comprehensive and accurate reports through verbal and written skills. You will be required to use electronic charting and must be able to use a computer with some basic knowledge.
- Provide safe transportation for residents as delegated by your direct supervisor to work, community activities provided by the facility, personal care shopping/grocery shopping, to Adult Day Care services and to doctors appointments.
- Administer/monitor medications according to orders prescribed by Residents physician. Obtain knowledge of possible side effects and interactions the medications may have. This can be assessed through Extended Care Professional (ECP), Abilities, Inc. electronic charting for all medication administration and resident charting. You will also be responsible for shift to shift Schedule 2 medication counts, as an approved medication passer/monitor.
- Familiarize yourself to the State Requirements outlined in DHS 88 and DHS 83. There will be provided copies at the facility for you to review.
- Attend all training mandated by Abilities, Inc. Administration. As follows:
Before performing any job duties:
Orientation Training
Job Responsibilities
Prevention and reporting of resident abuse, neglect and misappropriation of resident property.
Information regarding assessed needs and individual services for each resident for whom the employee is responsible.
Emergency and disaster plan and evacuation procedures under s. DHS 83.47 (2)
Policies and procedures.
Recognizing and responding to resident changes of condition.
Prior to assuming any responsibilities:
Standard Precautions
Within 90 days after starting employment:
Resident Rights
Client Group Specific
Recognizing and Responding to Challenging Behaviors
Fire Safety
First Aid and Choking
Provisions of Personal Care
Dietary Training
Medication Administration and Management
Delegations
This includes your required 15 hours of Continuing Education (CEU Training) after your annual hire date. Failure to complete any training within the required timeline with result in suspension and/or termination of employment.
- Report any maintenance concerns to your program supervisor immediately, you will be asked to fill out a maintenance request form.
- You will be required to report any changes in condition immediately to your program supervisor and fill out the appropriate documentation.
- You will be responsible for logging yourself in and out when reporting and leaving work. You will be held accountable for reviewing your hours and reporting any discrepancies to your direct supervisor immediately upon realizing the error.
- You will be responsible to report any injury that occurs in the workplace immediately to your direct supervisor and complete the appropriate paperwork.
- You will be required to have an initial TB (Tuberculosis) skin test placed and read after 72 hours, prior to reporting for work. A 2nd TB (Tuberculosis) skin test will be completed within 2 weeks of your initial test.
I have read and understand the above job description. I am able to complete the above responsibilities with the following accommodations.
Wage at Hire: Date of Hire:
90 day Review Date: Annual Review:
_________________________ __________________________ ____
Staff Signature (Date) Abilities, Inc. Management (Date)
Sunday-Saturday 7am-3pm
Compensation details: 15.5-17 Hourly Wage
PI527de4c8362b-26289-39768694
The Medical Assistant functions under the direction of the Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor and/or Office Manager. Recognizes patient's needs and symptoms in advance. Provides care for the patient under the physician's direction. Includes preparing patient for exams, assisting during treatments, coordinating tests and follow-up care and recording treatment in the medical record. Assists with explaining patient instructions to the patient/family. Demonstrates competency and skills to serve patients of all ages including neonate, infant, child, adolescent, adult and geriatric populations. Performs other duties as necessary related to front office registration, laboratory testing, and radiology functions within a specialty setting.
Core Responsibilities and Essential FunctionsClinical and Non-Clinical Duties and Expectations
- Register patient upon entrance to facility
- Perform all necessary registration operations
- Prepare equipment and rooms and aid physician with treatment of patients
- Perform vitals and other duties to prep patients
- Rotate among various clinical and non-clinical service areas such as lab, x-ray, and front office
- Main safety needs of the patient
- Cross train other team members
Diagnostic Imaging Duties and Expectations
- Perform radiographic and other diagnostic imaging procedures to assist clinical team and physicians in treatment of the patients.
- Prepare and position the patients for imaging procedures ensuring all proper techniques including radiation protection.
- Obtain optimum views as ordered by the physician
- Process images and review for proper identification and quality control.
- Cross train other team members
- Complete and maintain logs, reports, and documentation
Laboratory Duties and Expectations
- Properly start lab equipment daily and maintain daily logs and documentation requested
- Perform laboratory tests according to orders and instructions
- Draw blood samples from patients and perform Point of Care testing
- Order and stock supplies weekly
- Perform daily quality control and cleaning procedures according to guidelines
- Cross train other team members
Patient Liaison
- Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc.) in a manner that adapts service delivery to reflect an understanding of cultural diversity.
- Always partners with the patient and significant others and/or family (as appropriate) using such appropriate method for setting and purpose (e.g. Huddles; interdisciplinary rounds; just in time and explanation of physicians instructions); keeping the patient at ease in the physicians office, and making the patients goals the focus of the plan of care.
- Practices using current clinical practice standards.
Team Work and Collaboration
- Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (huddles, interdisciplinary rounds); completion of timely documentation and promotion of a respectful, inclusive clinical environment.
- Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.
Professional Development and Initiative
- Completes all initial and ongoing professional competency assessment, required mandatory education, and population specific education.
- May be asked to serve as a preceptor for onboarding Medical Assistants/students and is an exemplary role model for all staff or students for all disciplines to ensure that there is a current and future qualified workforce; modeling professionalism and creating a healthy work environment.
Evidence Based Practice and Research
- Promotes Evidence based practice, regarding safe, quality patient care. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.
- Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and WellStar Health Systems safety absolutes. May serve as practice Safety Coach.
- Participates in data collection poses relevant clinical questions to advanced evidence based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions.
Resources and Support
- Proactively plans for the care of patients across the care continuum during giving direct patient care.
- Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., relevant patient populations).
- Supports efficient and effective use of human and material resources.
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education- High School Diploma General or GED General
- Other / Certificate Medical Assisting
All certifications are required upon hire unless otherwise stated.
- Cert Medical Assistant
- Basic Life Support or BLS - Instructor
Phlebotomy certification within 60 Days Preferred and Must complete the required OSHA training course for operators of radiology equipment within sixty days of hire. within 60 Days Required and Must have successfully passed a Medical Assistant credentialing body examination:
AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or MedCA.
Upon Hire Required
Required Minimum Experience:Work experience in a practice setting Preferred and Specific experience in practice specialty Required and Radiology experience Preferred and will provide training within first sixty days. Required
Required Minimum Skills:Must be organized and attentive to detail. Must be able to work quickly and efficiently to assure patient comfort and satisfaction. Able to communicate and understand verbal and written English language, optimize the use of technology to support clinical care and holds basic computer skills. The employee should also be able to adhere to the WellStar Credo and Code of Conduct.
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