Egg Inc Artifacts Explained Jobs in Usa

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities.

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Lincoln, NE.

On the job training provided, no experience necessary.

Taking Care of our teams who take Care of our Patients

* Competitive Wages & Sales Incentives

* Volunteer Pay

* Sick Pay: Eligible Teammates accrue sick leave per state law

* 401K with Match and vested at 100%

* Employee Assistance Program

* On the Job Training & Certification

* Teammate Recognition Program

* Teammate Discounts on eyewear and contact lenses

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

* Provide excellent customer and patient service according to company and Optical Center standards

* Analyze patient eyewear needs

* Recommend specific lenses, lens coatings and frames to satisfy patient needs

* Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions

* Order and dispense eyewear accurately and professionally

* Assist patients with proper frame repairs and adjustments

* Show patients how to insert, remove and care for their contact lenses

* Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS

* Maintain a complete knowledge of third-party plans and claims

* Explain promotions and special lens offerings to patients and customers

* Balance accounts

* Prepare work orders containing specific instructions for Optical Lab

* Process medical billing information

* Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

* High School Graduate or equivalent

* Maintain license as required by state

* To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules

* Previous experience in an office and/or optical dispensing is preferred

* Able to handle multiple customer interactions/phone calls at a time

* Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

* Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

* Able to read and write at a high school graduate level

* Able to sit or stand for extended periods of time

* Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

* Ability to lift 10 to 20 pounds

* Ability to see (Near, Distance, Color, and Depth Perception)

* Manual and finger dexterity, as well as hand/arm steadiness

* Ability to grip and hold items

* Good eye and hand coordination

* Able to operate a cash register, various optical equipment and tools

* Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

* Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Job Title: Route Driver (Box Truck) - Experienced

Company/Location: Nico Products / Minneapolis MN

Shift: 6:30am - 2:30pm M-F + OT as needed

Pay: $29 - $33 / hour + DOQ

Signing Bonus: $1500

(Employment/staffing agencies - please do not reach out about this ad. We only hire direct.)

____________________

Attendance matters: This role directly impacts customer delivery schedules. We depend on you being here every scheduled day, on time, and ready to work.

Strict security protocols: Personal mobile devices must be locked up during shifts (available only on breaks and in designated areas). Unless device is supplied by the company.

Warehouse environment: Although this is a driving role, you will work in a warehouse/manufacturing setting with exposure to heat, humidity, dust, and noise. This is hands-on, active work. We have a clean warehouse and are compliant with OSHA, Federal, and State regulations.

We conduct in-person interviews only: This position is on-site only and located in Minnesota. We do not conduct virtual interviews. If you do not currently reside in MN, you must have definite relocation plans in place before being considered for an interview. There is a place to explain in the screener questions included with this ad.

____________________

About this Role

Drive box truck to/from customers to deliver/pick up parts. This role represents our company well to our customers. Performs in-plant operations utilizing forklift such as loading and unloading trucks, moving raw and finished product to and from production areas, and places items in designated areas in the warehouse.

____________________
Key Responsibilities

• Class B License with DMV health card
• Follow DOT regulations
• Clean driving record
• Strong directional sense or working knowledge of the local area highway system
• Customer service type attitude representing the company to our customers
• High school diploma or GED (preferred)
• 1 year shipping and receiving experience
• Forklift certification a plus
• Good organizational skills and the ability to follow multiple tasks simultaneously
• Strong verbal and written communication skills. This is a customer service position
• Ability to maintain a regular and reliable attendance record
• Consistent legible writing skills
• Basic typing and computer skills helpful
• Fluency in reading, writing, speaking, and understanding the English language
• Ability to lift and move 1-50 lbs as needed
• Ability to interact with customers, co-workers and supervisors in a cooperative manner
• Ability to work independently with little or no supervision

____________________

Duties and Responsibilities

• Maintain daily inspection log for company truck.
• Make sure necessary repairs and preventative maintenance are promptly scheduled.
• Provide feedback on route efficiency, and any customer issues or complaints.
• Ensure that POD is secured and returned to plant on all delivered products.
• Represent the organization in a courteous, professional, and presentable manner at all times. This position has a high degree of customer contact.
• Assist in shipping and receiving department when not on the truck.
• May Pick up unfinished work at our customers and/or deliver finished work to our customers.
• Other duties and responsibilities as assigned

____________________

What We Offer (Perks & Benefits)We invest in people who invest in their work.

• Competitive Pay and Signing Bonus
• Work-Life Balance: Generally work a short day on Fridays
• Reviews & Raises: Performance reviews at 60 days, 6 months, then twice a yearraises available if expectations are met
• Bonuses: Quarterly profit-sharing
• Paid Time Off: Holidays, PTO, Sick & Safe time, and an extra paid day off for your work anniversary
• Retirement Support: 401k with company contributions
• Insurance Coverage: Medical, Dental, Vision, Life insurance, Long-Term Disability, Pet, FSA, and more!
• Paid Extras: Prescription safety glasses, safety boots, referral bonuses, and more

____________________

APPLICATION PROCESS:

• Upload a current resume & answer the questions provided (completing this task provides a little insight into you and helps us determine the best candidates to interview). Thoughtful answers are expected.
• No need to reach out and verify if the application was received. If you receive an email/text response when you submitted the application, then you'll know it was received. Contacting HR does NOT increase chances of an interview.
• If you are selected for an interview, you will be contacted via text/email. (As part of our selection process, while onsite for an interview, you MUST PASS A BASIC MATH TEST within 10 minutes to move on to the interview phase.)
• Expect a response within 14 days of your application.

Communication & Privacy Notice

If selected for an interview, you will be contacted via text or email. All information provided will solely be used for the hiring process. We do not sell or share applicant information for marketing purposes.

Security: This position operates within a a secure manufacturing facility. All employees must adhere to strict security policies including restrictions on personal electronic devices, access control, and documentation procedures.

Equal Opportunity Employer. The Lindgren Group, including Avtec Finishing and Nico Products, is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Veterans are encouraged to apply!

Work Authorization / Security Clearance:

The Lindgren Group must comply with ITAR (International Traffic in Arms Regulations). These regulations may restrict persons of non-US citizen status from working/participating/observing/or other forms of gathering knowledge about certain activities within the company.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

For more information on our company, visit:

Locum Tenens Opportunity for Emergency Medicine Physician near Huntington Park, CA Job Description: We are currently seeking a skilled Emergency Medicine Physician for a locum tenens position near Huntington Park, CA.

Job Details: Specialty: Emergency Medicine Start Date: ASAP End Date: Ongoing Shift Type: Varied Est.

Shifts: 7 Shift Description: D1 6a-6p D2 9a-9p Mid 11a-11p (although not every day, only peak days) N1: 4a-4p N2: 6p-6a Weekend Requirements: Yes On Call Requirements: Not specified MANDATED Job Requirements: Provider must have a clean file and be available for 7 or more shifts per month.

CV must have all dates in MM/YY to MM/YY format.

Work History must be in sequential order with the most recent on top.

Any gaps over 30 days must be explained on the CV.

EPA (Please use the attached EPA.

It's also in Trio under your Name & then click on Help).

All Licenses, Boards, and Certs with expiration dates must be listed on CV.

Anyone with malpractice must provide an NPDB.

Anyone with legal issues must provide supporting documents.

Certification Requirements: ACLS BLS Board Certified PALS License Requirements: California Location Details: Located near Huntington Park, CA If you are interested in hearing more about this opportunity, please call or text MD Staff at .

You can also reach us via email at .

Please reference Job ID .

HDAJOBS MDSTAFF

Tired of the same old summer job? Dive into something different this year at Specialized Pools! We are looking for energetic and motivated employees to join our team. Any experience is always appreciated, but we're prepared to show you the ropes for all that's expected of you. Every job we visit is a little different than the last, but our goal remains the same: create an epic pool and spa experience for our clients. 

So what do we do?

• Pool and spa start-ups (openings)
• Weekly services: brushing, vacuuming, skimming, water chemistry, and equipment maintenance
• Equipment maintenance: repair & replacements
• Pool and spa winterizations (closings)

Some of our favorite perks!

• Weekend Work? We don't know her: We maintain a full service schedule Monday through Friday. Our clients like to enjoy their pristine pools on the weekends, which means your summer Saturdays & Sundays are yours to enjoy.
• Flex-Time: Can't work 5 days a week? No problem. While all of our work days start at 7:45 a.m., you are only expected in on the days you're scheduled. Full and part-time positions are available here. We'll discuss availability at the time of hiring; you can cover for and get coverage on days you're able/unable to work with any employee at the same level as you.
• No Sad Desk Lunches: We're serious about good work and good food, which is why we teamed up with another local small business and provide daily lunch for our crew.

Honorable mentions:

• To quote the visionary, DJ Pauly D--GTL (let us explain)
  • Gym: Our day to day requires a little heavy lifting (40-50lbs.). What better way to work the muscles than with a carboy farmer's carry?
  • Tan: We spend most of our day outside, so you'll get that summer glow on the clock!
  • Laundry: Okaywe could be stretching with this one, but we do provide your work shirts. The rest is up to you: shorts, pants, bathing suit, flip flops, crocs, sneakers. Your choice!

If you're ready for a summer job that makes a splash, apply now! We can't wait to hear from you.

Required qualifications:

• Legally authorized to work in the United States
• Reliable transportation to and from work
• Available to work: weekdays
• Able to comfortably lift 50 lbs
• Valid driver's license

Job Summary: Production Supervisor is responsible for leading and coordinating the activities of the production team to ensure efficient and high-quality production of plastic molded products. Responsible for maintaining a safe and productive work environment, meeting production targets, and ensuring adherence to quality standards.

Job Duties & Responsibilities:

Production Supervision and Leadership:

• Lead and supervise a team of production operators in the day-to-day operations.
• Provide guidance, training, and performance feedback to ensure a skilled and motivated workforce.
• Provide technical support and assist in troubleshooting equipment issues.
• Address mechanical, operational, and technical downtime issues within department.

Production Planning and Scheduling:

• Collaborate with Plant Manager to schedule optimized production runs and ensure on-time delivery of products.
• Optimize production processes to achieve maximum efficiency and output.

Quality Control:

• Implement and enforce quality control standards to ensure that products meet specified criteria.
• Monitor production processes and address any deviations from quality standards promptly.

Process Improvement:

• Identify opportunities for process improvement and implement changes to enhance efficiency and reduce waste.
• Work closely with Manufacturing Engineer and Process Engineer to optimize tooling and mold processes.

Environment, Health, and Safety:

• Enforce safety protocols and ensure that all employees follow EH&S guidelines.
• Conduct regular safety meetings and inspections to maintain a safe working environment.

Equipment Maintenance:

• Partner with maintenance team to ensure the timely maintenance and calibration of injection molding machines and related equipment.
• Coordinate with the maintenance team to address any equipment malfunctions promptly.

Documentation and Reporting:

• Maintain accurate production records, including production reports, quality control data, and employee performance records.
• Prepare and present regular reports on production performance and key metrics.

Team Collaboration:

• Collaborate with cross-functional teams, including engineering, quality assurance, and logistics, to achieve overall business objectives.
• Foster a collaborative and positive work culture.

Continuous Improvement:

• Drive continuous improvement efforts to identify and eliminate waste, reduce cost, and improve quality.

Job Qualifications:

• AAS degree or related job experience, in a technical discipline; mechanical or manufacturing engineering preferred.
• Proven experience as Production Supervisor or similar role
• Experience in using various types of manufacturing machinery and tools.
• Organizational and leadership abilities
• Communication and interpersonal skills
• Self-motivated with a results-driven approach
• Must be legally authorized to work in the United States
• Must be able to lift to 50 lbs.
• Strong computer skills, including proficiency with MS Office applications.
• Strong multi-tasking skills. Completes several concurrent tasks in an efficient and accurate manner.

Competencies:

• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Work is performed indoors in a manufacturing setting with regular exposure to cold, heat, noise, and moving machines and equipment. Must be able to lift to 50 lbs, push and pull up to 40 lbs, lift, stand and carry consistently, have proper hearing, vision, and speech capabilities. Can wear Personal Protective Equipment (PPE) (Hearing protection, safety glasses, goggles, or shields).

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Detroit based Oncology Sales Representative is responsible for achieving all territory sales goals through the ethical and compliant promotion, sale and support of company products or services in his/her geographic territory.

Main responsibilities

• Communicates with physicians and health care professionals in support of approved product indications.
• Provides customers with assistance in the best application of products: answers all questions concerning products, with appropriate referrals were required.
• Prepares and implements a comprehensive business plan for territory.
• Contacts and develops prospects, explaining features and benefits of products offered, and utilizing persuasive sales techniques within the boundaries of the organization’s promotional policy.
• Collaborates with a variety of internal cross-functional partners, including but not limited to alliance partners, training, managed markets, marketing, sales operations, advocacy, and medical.
• Utilizes resources to appropriately meet the needs of a given customer, customer segment, and/or geography.
• Communicates competitive market intelligence to brand teams and management, as well as other dynamics that impact the commercial team.

Experience

• 5+ years sales experience in pharmaceutical/biotechnology industry with at least two years in rare disease or Medical Dermatology.
• Strong demonstrated understanding of oncology/hematology therapeutic and/or supportive care areas, products, and marketplace.
• Strong demonstrated knowledge of selling in an academic setting, including Centers of Excellence, rare disease, reimbursement, and HUB Services, and business acumen.
• Strong sales acumen with a proven and documented track record demonstrating top sales accomplishments. Able to utilize tools and resources to successfully move through the sales process from prospecting to close.
• Strong professional communication skills, including verbal, written, as well as persuasive presentation skills, with a good understanding of and ability to communicate technical clinical material clearly and effectively.
• Strong work ethic and organization skills with the ability to develop sales plans, prioritizing, and managing time appropriately.
• Strong collaboration skills, with the ability to work successfully within a team environment.
• Strong ambition with a focus on achievement within scope of responsibilities, along with aspirations to grow and develop, and/or increase responsibilities.
• Good relationship building skills with the ability to develop critical relationships with a variety of medical practitioners within a variety of facility sizes and models, including but not limited to physicians, nurses, and ancillary staff within academic hospitals, community hospitals, clinics, private practice facilities, and government-tied accounts.
• Good change agent, with the ability to integrate and champion innovative ideas to accomplish corporate and individual objectives.

Must be able to travel extensively throughout assigned territory, as well as for other company and industry meetings and events, including overnight, as required.

Must be able to show proof of valid driver’s license.

Education:

Bachelor degree in Business, Marketing, or Science

Description:

• Title: EEG Technologist
• Location: Mattoon, IL
• Duration: 13 weeks
• Shift: Days 5x8-Hours (Mon-Fri)
• Start Date: 04/06/2026

Responsibilities

• Assists Neuro Tech with NCVs and other clinical aspects of the department.
• Demonstrates working knowledge of neurology and electroencephalography.
• Explains testing procedures for the EEG to the patient and family.
• Keeps equipment clean and in proper working order. Makes appropriate adjustments to settings, etc., to obtain accurate results.
• Obtains accurate and concise patient histories.
• Prepares patients and equipment for requested examinations and performs EEGs according to standards of the laboratory, resulting in high-quality EEG exams.

Qualifications

• Must have ABRET Certification.
• Must have BLS (AHA).
• Must have 2+ years of EEG and/or EMG Experience.

Senior Analyst, Sales Operations, Basking Ridge, NJ

Who We Are

Aucta Pharmaceuticals is an emerging product development pharmaceutical company.We are on our way to becoming a significant specialty pharmaceutical company in the U.S. marketplace integrating R&D, manufacturing, and commercialization. We focus on improved dosage forms for patients with a therapeutic focus in CNS and select orphan drug disease states.

Aucta successfully launched its first branded product, Motpoly XR, in the epilepsy space with a targeted sales force in March 2024 and an expanded presence of 20 field sale territories and 3 inside sales positions in late 2024. Our objective is to enhance our marketing, managed care, and sales capabilities to support future pipeline products in neurology over the coming years.

Position Description

The Senior Analyst, Sales Operations, is a key member of Aucta’s Commercial Operations team and plays a critical role in enabling sales effectiveness, operational execution, and data-driven decision-making across the organization.

This role serves as the primary point of contact and vendor manager for core Sales Operations platforms, including Veeva CRM, MMIT, and Power BI, and is responsible for managing core quarterly commercial processes such as Incentive Compensation updates, targeting changes, sales force size and structure adjustments, and system governance.

In addition, this position leads the development and maintenance of training materials and delivers training for both field and inside sales and home office teams across Commercial Operations tools and platforms.

This is a highly visible, hands-on role in a fast-growing environment that requires strong analytical skills, operational rigor, comfort working cross-functionally, and the ability to translate complex data and systems into clear, actionable guidance for the business.

The role reports to the Director of Sales Operations.

Primary Responsibilities:

Sales Operations & Vendor Management

• Serve as the primary point of contact and internal owner for Sales Operations tools and vendors, including Veeva CRM, MMIT, Power BI, and related commercial analytics platforms.
• Manage vendor relationships, system enhancements, issue resolution, upgrades, and roadmap discussions to ensure tools meet evolving business needs.
• Partner with IT, Finance, Sales leadership, and external vendors to maintain data integrity, system performance, and compliance.

Commercial Process Management

• Own and manage the quarterly change process for:
• Incentive compensation plan updates and calculations
• Targeting and call plan changes
• Sales force size, structure, and territory adjustments
• Ensure timely, accurate execution of all changes and clear communication with stakeholders.
• Support forecasting, goal setting, and sales performance tracking activities.

Analytics & Reporting

• Utilize advanced Excel, SQL, and Power BI to analyze sales performance, trends, and operational KPIs.
• Build, maintain, and enhance dashboards and reports to support Sales leadership, Commercial Operations, and Executive leadership.
• Partner cross-functionally to translate business questions into data-driven insights.

Training & Enablement

• Develop, maintain, and continuously improve training materials (guides, SOPs, slide decks, job aids) for Sales Operations tools and processes.
• Conduct training sessions for field and inside Sales and home office associates on:
• Veeva CRM functionality and best practices
• MMIT data usage and interpretation
• Power BI dashboards and reporting
• Other Commercial Operations platforms as needed
• Serve as a trusted resource for ongoing user support and best-practice guidance.

Cross-Functional Support

• Collaborate closely with Sales, Marketing, Managed Care, Finance, and leadership to support commercial execution.
• Participate in sales meetings, planning sessions, and plan-of-action meetings as needed.
• Identify opportunities for process improvement, automation, and scalability as the organization grows.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Analytics, Information Systems, or a related field.
• 3-5+ years of experience in Sales Operations, Commercial Operations, or analytics roles, preferably within the pharmaceutical or healthcare industry.
• Hands-on experience with Veeva CRM, MMIT, and Power BI strongly preferred.
• Advanced proficiency in Microsoft Excel (including complex formulas and data modeling); SQL experience preferred.
• Strong understanding of sales force structure, targeting, incentive compensation, and CRM processes.
• Demonstrated ability to manage vendors and cross-functional stakeholders.
• Strong communication and training skills, with the ability to explain technical concepts to non-technical audiences.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Proactive, collaborative team player with a strong sense of ownership and accountability.

Work Location:

This position is based at our Basking Ridge, NJ site. It is an office-based role, requiring presence 5 days a week. The selected candidate must be able to commute to Basking Ridge, NJ

Salary Range

Aucta Pharmaceuticals considers a combination of education, experience, internal equity, and external market data when determining compensation.

• Base Salary: $80,000 – $110,000 (commensurate with experience)
• Bonus Incentive: 10%

Benefits

Aucta offers a competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k)
• Life Insurance
• Short- and Long-Term Disability
• Paid Time Off (PTO)

Aucta Pharmaceuticals is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please refrain from forwarding unsolicited resumes from agencies to Aucta Pharmaceuticals. Aucta is not liable for any fees incurred from the use of resumes from this source. We only compensate agencies with whom we have a formal agreement. For recruitment inquiries, please reach out directly through this post

Applications will be accepted until the position is filled.

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

• Own customer support issues end to end and ensure timely, accurate resolutions
• Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
• Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
• Serve as the escalation point for Jira Service queues and guide triage and prioritization
• Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
• Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
• Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
• Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
• Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
• Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
• Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
• Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
• Mentor junior support engineers and help develop team best practices
• Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

• 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
• Proven experience supporting healthcare customers or healthcare data workflows
• Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
• Proficiency with Jira Service Management for issue triage and workflows analysis
• Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
• Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
• Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
• Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
• Strong documentation skills maintaining shared knowledge bases or support playbooks
• Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

• Scripting or automation experience in Python, Bash, or PowerShell
• Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
• Experience supporting customers during EHR integrations or workflow onboarding
• Experience with remote support tools such as TeamViewer or AnyDesk
• Experience building documentation or diagrams in Confluence and Lucidchart
• Exposure to security monitoring tools or vulnerability management processes
• Prior mentorship or leadership experience in a support environment

What We Offer:

• A competitive salary and stock options grant
• Holiday schedule according to your country of residence and PTO
• An innovative and high-paced work environment with a flat management hierarchy
• Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!

Primary Function: We are seeking an experienced Electrical Estimator to join our team. The ideal candidate will have a strong background in medium-voltage electrical construction estimating, excellent analytical skills, and the ability to manage multiple projects simultaneously. The Electrical Construction Estimator will be responsible for preparing accurate take-offs and comprehensive cost estimates for various construction projects, ensuring that all estimates are competitive and align with project requirements.

This is a full-time on-site position located in Napa, CA.

Typical Duties:

• Analyzing and comprehending government specifications, drawings, schedules, and all other project documents.
• Identifying technical issues in written format to submit pre-bid clarifications.
• Creating accurate, detailed take-off itemization of the electrical materials and equipment required.
• Communicating with suppliers, subcontractors and the internal team to formulate accurate estimates.
• Estimating labor, material, and production requirements to be able to compute the overall cost of projects.
• Minimal travel to participate at certain site visits to gather all necessary data for accurate estimation.
• Working with the estimate team to develop a schedule for project completion that effectively allocates the resources to the electrical activities.
• Maintaining database of all updated electrical production rates and pricing for reference. Including the latest industry changes and current market pricing on commodities

Qualifications and Skills:

• Knowledge of electrical systems (particularly medium voltage), their typical components, and installation procedures to accurately estimate the scope of projects and potential costs.
• Strong math and analytical skills to compile and analyze cost data, as well as calculate the time, materials, and labor necessary to complete a project.
• Exceptional communication skills to clearly present and explain electrical cost and interface in the entire estimate.
• Detail-oriented with the ability to understand complex blueprints, technical diagrams, and specifications to ensure accurate cost estimations.
• Problem-solving skills to adjust estimates and proposals in response to unforeseen project complications or changes in scope.
• Knowledge of electrical codes and regulations is important. Familiarity with government standards is a plus.
• Experience with estimating software (HCSS preferred, Bluebeam and entire Microsoft Office programs
• Teamwork and collaboration skills to work closely with estimators, and other professionals involved in the project.
• Conduct research to locate and make contact with suitable vendors for various work features of each project. Initiate early communication to outside services and resources on key work activities or unique features of the project. Assist vendors by answering questions, clarifying information, performing and comparing quantity take-offs to identify the scope for the request for quotes, and providing them with updates on any amendments or changes. Analyze vendor scope of work and quotations for compliance with requirements and prepare detailed comparisons of multiple vendor quotes.

Skills, Knowledge, Qualifications & Experience:

Educational and experience requirements include: Two to four-year construction-related degree or equivalent combinations of technical training and/or related field experience. Experience in similar electrical construction estimating with proven estimating strategies and techniques, plus successful construction purchase order and subcontract contracts are necessary. Organizational and decision-making/problem-solving skills are essential.