Education And Training Jobs in Floyds Knobs Indiana Remote
1,048 positions found — Page 38
Job Title: Customer Support Representative
Location: Columbus, OH
Pay Rate: $19.17/hour
Work Schedule:
Remote Training: 4–5 weeks of fully remote training
In-Office: 5 days per week after training
Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote
Key Responsibilities:
Respond to incoming calls regarding brokerage accounts with accuracy and professionalism
Assist clients with Brokerage Cash Management products and services
Support customers with online account access, website navigation, and mobile app usage
Handle general account inquiries, financial questions, and service-related requests
Maintain high service standards and achieve performance goals in a fast-paced environment
Collaborate with team members and adapt quickly to process or system changes
Qualifications:
College degree or previous contact center experience
Strong communication and customer service skills
Ability to multi-task while maintaining attention to detail
Comfortable working in a dynamic, team-oriented financial service center
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Remote working/work at home options are available for this role.
Job Title: Oracle ERP Project Manager (Functional)
Location: Fully remote; Bay Area candidates preferred (sporadic travel to UCSF required)
Reports to: Program Manager
Type: 12 month contract
Job Summary:
We are seeking a seasoned Functional Oracle ERP Project Manager to lead the business-facing activities of an enterprise Oracle ERP implementation. The role is fully remote with occasional travel to UCSF in the Bay Area. The PM will focus on functional requirements, process mapping, testing coordination, training readiness, and stakeholder communication. This role reports to the Program Manager and will coordinate with technical teams, vendors, and business stakeholders.
Key Responsibilities:
- Lead functional project activities across planning, design, build validation, testing, and go-live readiness.
- Gather and validate business requirements; translate requirements into functional specifications and process flows.
- Coordinate and manage UAT planning, test scripts, defect tracking, and resolution with technical teams.
- Manage stakeholder communication and expectations, including executive updates and steering committee deliverables.
- Lead change management activities: user training readiness, cutover planning, and adoption strategies.
- Track scope, schedule, risks, and issues; escalate to Program Manager as needed.
- Ensure business processes align with Oracle best practices and client requirements.
Required Qualifications:
- PMP certification.
- 10+ years of project management experience.
- Demonstrated functional Oracle ERP implementation experience (full lifecycle) — Oracle EBS or Oracle Cloud/Fusion.
- Strong stakeholder management and communication skills across clinical, finance, and IT teams.
- Experience coordinating testing, training, and cutover for enterprise ERP systems.
- Ability to work fully remote and travel to UCSF in the Bay Area on an as-needed basis.
Preferred Qualifications:
- Experience in healthcare or academic medical center environments (UCSF experience a plus).
- Bay Area location or proximity.
- Familiarity with change management frameworks and training program execution.
Remote working/work at home options are available for this role.
Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.
This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.
The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.
Responsibilities
- Compile weekly project updates for the VP to support executive staff meeting discussions.
- Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
- Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
- Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
- Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
- Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
- Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
- Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
- Prepare materials in polished, executive-ready formats.
- Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
- Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.
Requirements
- Minimum of 3 years of experience in project management, communications, executive support, or similar roles
- Experience supporting executive communications or communications teams.
- Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
- Proactive, self-starting working style with a Type A attention to detail.
- Exceptional written communication skills and comfort preparing executive-level materials.
- Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
- Comfortable synthesizing information and identifying key themes, insights, and priorities.
- Strong collaboration skills and a personable, professional presence.
Software Required:
- Airtable
- Workfront
- PowerPoint
- OneNote
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG24-1980766 -- in the email subject line for your application to be considered.
Allie Gribble - Senior Solutions Delivery Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 03/16/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/16/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Remote working/work at home options are available for this role.
Our for-profit education client is building an overflow studio team to support their internal creative and marketing team. We are looking for TWO Sr. Project Coordinators to support the various marketing campaigns, including trafficking creative deliverables.
Must be in either EST or CST.
Position #1: This position is up to 20-30 hours a week and fully remote through the end of 2026 with the potential to extend.
Position #2: This position is up to 20 hour a week and fully remote for 3-4 months with the potential to extend.
PLEASE SPECIFY WHICH POSITION YOU ARE INTERESTED IN OR IF YOU ARE COMFORTABLE WITH EITHER.
The ideal candidate has a background in marketing and has a strong understanding of the timelines and deliverables needed to create and execute omnichannel marketing campaigns.
You MUST have your own workstation/equipment.
The Sr. Project Coordinator will:
- Manage project timelines, schedules, and deliverables - ensure deadlines are met and escalate roadblocks/approvals as needed
- Review tickets submitted through the client's project management software and forwarded to the appropriate person
- Review project briefs and deliverables list to confirm necessary details are provided before kickoff meeting
- Schedule team meetings, prepare agendas, distribute notes and next steps
Traffic creative deliverables for approvals - Ensure compliance of brand guidelines and legal requirements are met for deliverables
- Assist with the development of project schedules and ensure schedules are input into the project management tool
- Assist the program manager with resource alignment
- Manage the delivery of assets and client revisions to ensure deadlines are met
Handle data entry and admin duties for the marketing and creative departmentThe Sr. Project Coordinator must have:- Bachelor's degree in marketing, communications, etc
- A minimum of 4 years of experience assisting with the coordination of various projects
- Experience working with a robust project management tool i.e. RoboHead, Asana, Basecamp
- Knowledge of marketing campaigns and creative collateral
- Certification in project management is a plus
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG24-1980299 -- in the email subject line for your application to be considered.
Allie Gribble - Senior Solutions Delivery Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 03/11/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/11/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Remote working/work at home options are available for this role.
Executive Recruiter - Client Development (Accounting & Finance)
DFW + Flexible Work Model | Competitive Compensation Model + Full Benefits
Sage Search Partners is a boutique search firm specializing in accounting and finance executive search across Texas. We partner with financial sponsors, sponsor backed companies, real estate platforms, investment firms, and high-growth middle/upper-market businesses to deliver exceptional talent solutions.
We are expanding our team and selecting an experienced recruiter to help develop new client partnerships and build strong relationships with finance leaders. This role focuses on supporting clients with accounting and finance hiring needs across the organization, with special attention given to finance and financial adjacent positions.
This is an entrepreneurial desk-building opportunity designed for recruiters who value autonomy, relationship-driven recruiting, and a results-oriented environment. The role includes several advantages designed to support long-term success:
- Ability to build your own desk and schedule your way with full recruiting support
- Goals focused on billables rather than activity KPIs
- Private office space + flexibility to work hybrid, fully remote would be available for individuals that exceed target goals
- 100% employer-paid health insurance for employees + additional strong benefits
- Personalized training and development programs to support continued growth
- All resources provided to operate a successful desk
Backgrounds that tend to thrive in this role include:
- 2+ years of recruiting experience, preferably within accounting and finance OR 2+ years of experience in client-facing positions (such as public accounting audit or tax) wanting to move into impactful sales
- Familiarity with Accounting and/or Finance concepts in either a recruiting or direct capacity
- Experience within a client facing capacity is required
- Background in boutique recruiting firms, management consulting, or public accounting is a strong plus
- Strong relationship builder with a business development mindset
If you are passionate about accounting and finance recruiting and delivering white-glove client service, this is an opportunity to build your own book of business while working alongside an experienced team that brings an amazing hands-on collaborative culture within a highly respected boutique firm.
Remote working/work at home options are available for this role.
Location: Northern Chicagoland Suburbs (mostly remote, onsite 2-4 times per month)
Duration: Full Time/Direct Hire + 10% Bonus Opportunity
Position Overview:
Our client, a growing leader in the CPG space, is seeking a hands-on Digital Design Manager to join their expanding creative team. This is an exciting opportunity for a digital-first creative leader who enjoys balancing big-picture concepting with day-to-day execution. In this role, you will directly manage a team of three designers while driving creative excellence across multiple consumer brands.
The ideal candidate is conceptual, detail-oriented, and passionate about producing engaging digital and social content.
Responsibilities:
- Lead, mentor, and guide a team of designers, providing creative direction, feedback, and professional development support
- Concept and execute digital-first creative across video, e-commerce, paid and organic social, display advertising, email, websites, static assets, and animated content
- Develop storyboards, motion concepts, and visual directions for video and animation
- Collaborate closely with marketing partners to create on-brand visual content that communicates product features and brand messaging
- Stay current on design trends, digital best practices, emerging tools, and AI capabilities
- Manage multiple projects at once while meeting deadlines and maintaining high creative standards
- Ensure brand consistency and adherence to brand guidelines across all deliverables
- Build and maintain strong relationships with internal stakeholders and creative partners
Requirements:
- 8+ years of experience in digital design or art direction, with strong digital and social content experience
- 2+ years of experience managing or leading direct reports
- Strong portfolio featuring digital and social work, including examples from the CPG space
- Advanced skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Familiarity with AI tools and the ability to prompt for concepting or visual exploration
- Strong communication, organization, and project management skills
Why This Role Stands Out:
- Opportunity to join a growing creative team within a fast-moving CPG company
- Balance of creative leadership and hands-on design
- Collaborative environment with room to innovate and experiment
- Flexible hybrid schedule with minimal onsite requirements
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Flexible work options (fully remote, hybrid, onsite)
Generous paid time off
Bonus incentives
401K company match
Competitive medical, dental, & vision insurance
Pet insurance
Annual fitness stipend
Unmatched employee discount on all products
Summer Hours
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AB19-1980130 -- in the email subject line for your application to be considered.
Hilary Gable - Sr. Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United is a new role.
This job was first posted by Creative Circle on 03/10/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Remote working/work at home options are available for this role.
Richmond, VA
Work Shift
First (Days)
Overview:
Sentara is hiring for a Supervisor, QNXT Benefit Configuration!
This position is fully remote!
Candidates must have a current residence in one of the following states or be willing to relocate:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington State, West Virginia, Wisconsin, Wyoming
Overview
The QNXT Benefit Configuration Supervisor is responsible for overseeing the daily operations of benefit configuration activities within the QNXT platform. This role ensures accurate, timely, and compliant configuration of benefit plans and products in support of claims processing and member eligibility systems. The supervisor leads a team of analysts or specialists, monitors quality and productivity, and collaborates cross-functionally with IT, compliance, product, and clinical teams.
Key Responsibilities:
• Supervise and lead a team of benefit configuration analysts working in QNXT.
• Oversee and ensure accurate benefit build and configuration for new and existing plans, benefit riders, and products.
• Validate system configurations for compliance with CMS, Medicaid, and state guidelines.
• Develop and maintain standard operating procedures (SOPs) and workflows.
• Manage timelines and deliverables for benefit setup during annual enrollment, new market launches, and regulatory changes.
• Collaborate with IT, Claims, Provider Relations, and Legal/Compliance to resolve configuration-related issues.
• Participate in system upgrades, testing (UAT), and implementation planning.
• Monitor quality assurance metrics to ensure high data integrity and adherence to SLAs.
• Provide training and mentoring to staff on benefit configuration best practices and QNXT functionality.
• Serve as the subject matter expert (SME) for benefit configuration policies, systems, and tools.
Education
- Bachelor's Degree preferred.
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Required to have three years of healthcare industry experience
- Required to have prior experience in project management, quality improvement and coding.
- Required to have 3-5 years of experience in benefit configuration within QNXT or a similar claims adjudication system
- Required to have 1-3 years of supervisory or team lead experience.
- Required to have in-depth knowledge of Medicare, Medicaid, Exchange, and/or commercial plan benefit structures.
- Required to be proficient in interpreting and implementing benefit grids, SBCs, and regulatory documents.
- Required to have strong understanding of claims processing and eligibility systems.
- Required to have excellent analytical and problem-solving skills.
- Required to have strong interpersonal, organizational, and leadership abilities.
Preferred Qualifications:
- Experience with Trizetto's QNXT core administration system.
- Knowledge of CMS model benefits and Medicaid waiver programs.
- Process improvement or Lean Six Sigma background.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $91,416
- $152, 380.8. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Military OneSource Program
Supporting Those Who Serve
This fully remote role offers the opportunity to make a meaningful difference in the lives of U.S. military Service members and their families. As part of the Military OneSource Program, you'll provide compassionate, professional, and timely support around non-medical counseling, work/life challenges, and critical resources—helping families navigate some of life's most complex moments.
- Provide assistance, referrals, consultation, and resources related to Non-Medical Counseling (NMC), Employee Assistance Programs (EAP), and work/life issues
- Conduct comprehensive needs assessments to support first-call resolution whenever possible
- Educate callers on available programs and specialty services while promoting appropriate resources
- Confidently identify and manage high-risk or crisis situations, following established protocols
- De-escalate complex or emotionally charged calls with professionalism, empathy, and sound judgment
- Navigate systems and resources to resolve multifaceted concerns efficiently
- Maintain detailed and accurate documentation in the Case Management System (CMS)
- Complete assigned call follow-ups, reporting, and quality assurance tasks
- Deliver exceptional customer service while maintaining sensitivity, compassion, and respect
- Demonstrate strong understanding of military culture, including addressing Service members by rank and acknowledging their service
- Collaborate with your team to complete all required compliance, certification, and annual training requirements (ECA, Cyber Awareness, PII, etc.)
What We're Looking For
Required Qualifications
- BACHELORS OR MASTERS degree in Social Work, Family Therapy, Counseling, or a related human services field
- 1-2 years of relevant post-graduate experience in counseling, social work, or mental health services
- U.S. Citizenship (required)
- Ability to obtain a Tier 2 Suitability Public Trust clearance
Shifts Available (Availability might change):
MTuSaSu 11:30am-10:30pm
4x10 MTuFSa 11:30am-10:30pm
TuWThFSa 3pm-11:30pm
4x10 WThFSa 1pm-12:00am
4x10WThFSa 11:39am-10:30pm
4x10 MThFSa 11:30am-10:30pm
TuWThFSa 10am-6:30pm
Remote working/work at home options are available for this role.
Richmond, VA
Work Shift
Multiple shifts available
Overview:
Sentara is hiring a Senior Benefit Configuration Analyst!
No Degree required!
This position is fully remote!
Candidates must have a current residence in one of the following states or be willing to relocate:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington State, West Virginia, Wisconsin, Wyoming
Overview
The Senior Benefit Configuration Analyst is responsible for the analysis, design, build, and validation of complex benefit configurations within the QNXT platform to support accurate claims adjudication and compliance. This role works closely with Product, Compliance, IT, Network and Claim's teams to ensure benefit plans are implemented accurately, timely, and in accordance with regulatory and contractual requirements.
The senior analyst serves as a business and technical expert in QNXT benefit build and plays a key role in supporting new plan implementations, annual updates, and ongoing configuration maintenance.
Key Responsibilities:
• Analyze benefit plan documentation (e.g., EOCs, SOBs, ) and translate into QNXT configuration requirements.
• Build and configure new and updated benefits in QNXT, including Product, Plan, Service Codes, Copay/Coinsurance, Accumulators, Limits, and Authorization rules.
• Use QNXT Configuration Management Tool (CMT) and QNXT Configuration Console Suite (QCS) to manage configuration packages and perform impact analysis.
• Execute back-end data validations using SQL to ensure configuration accuracy and resolve complex issues.
• Participate in end-to-end testing (UAT) of benefit builds and coordinate defect resolution with QA and claims teams.
• Support annual benefit configuration activities such as Medicare, Medicaid contract updates, or Exchange plan changes.
• Serve as a subject matter expert (SME) for benefit build logic, configuration architecture, and claims-related business rules.
• Document configuration logic and maintain version-controlled artifacts for audit and compliance purposes.
• Provide mentorship and support to junior configuration analysts and assist in training initiatives.
• Collaborate with cross-functional teams during product launches, regulatory changes, or system upgrades.
Education
- Minimum 6 years of experience, which includes 2 years of directly related experience in lieu of a bachelor's degree required.
- Bachelor's degree in healthcare administration, Information Systems, or related field with 4 years of progressive, relevant professional experience required
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Required to have hands-on benefit configuration experience, preferably in a managed care or health plan environment.
- Required to have a strong working knowledge of QNXT system architecture, including configuration tables, benefit logic, and claims integration.
- Required to have strong understanding of regulatory requirements across Medicare, Medicaid, ACA, and Commercial plans.
- Required to have excellent analytical, organizational, and problem-solving skills, strong written and verbal communication including technical documentation. Excellent interpersonal skills and team oriented.
Preferred Qualifications
- Proficiency in Microsoft SQL Server (T-SQL) for data validation and troubleshooting.
- Experience with CMT and QCS tools for version management, configuration migrations, and build monitoring.
- Familiarity with implementation methodologies for new products or market launches.
- Knowledge of healthcare claims lifecycle, pricing, and accumulators.
- Lean Six Sigma or process improvement background is a plus.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $ 69,867.20 - $ 116,438.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Remote working/work at home options are available for this role.
Company Overview:
Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). Cardio Partners offers complete cardiac solutions to our customers including equipment, consultation, end-to-end training, and program management. As an authorized master distributor of all FDA-approved defibrillator devices, the company provides customers the best-in-class value for new and recertified equipment. Customers’ emergency preparedness needs are met via Cardio Partners’ nationwide CPR training courses and state-of-the-art program management services.
Responsibilities and Qualifications
Summary:
As a Strategic Account Executive, you will own, protect and grow long-term relationships with existing large, high-value, complex enterprise clients, including Fortune 500 companies. These accounts are long-term contracted customers and represent a significant portion of our revenue, requiring a proactive, consultative and detail-oriented approach to ensure satisfaction, retention, and growth. Your role involves providing exceptional customer service, administrative support, and presenting white-glove, consultative solutions to senior-level customer stakeholders.
Organizational Impact:
This role is pivotal in maintaining and growing revenue from our most important clients, ensuring long-term partnerships and loyalty. By delivering a white-glove service experience and identifying upselling opportunities, you will contribute to overall customer satisfaction and revenue growth.
Essential Duties and Responsibilities:
- Serve as the primary point of contact for assigned strategic accounts, ensuring a high level of client satisfaction and engagement
- This role follows a land‑and‑expand model, with approximately 70% focused on strategic account management and 30% on identifying and driving growth opportunities within existing accounts
- Manage all aspects of client relationships, including inquiries, administrative tasks, and escalations, with professionalism and urgency
- Coordinate complex, large-scale deployment of products or services with external and internal partners
- Identify and promote upselling opportunities for additional products and services that align with client needs
- Develop and execute account plans that support client objectives while driving incremental revenue for the company
- Coordinate with internal teams, such as Customer Success, Operations, and Product Development, to deliver seamless support and solutions to clients
- Conduct regular check-ins, business reviews, and performance reporting for clients to reinforce value and strengthen relationships
- Ensure contract compliance and assist with renewals or amendments as necessary
- Maintain detailed records of client interactions, product usage, and sales activity in CRM systems
- Stay informed about industry trends, competitor offerings, and client business developments to anticipate needs and provide proactive solutions
- Represent the company at client events, trainings, and industry gatherings to reinforce relationships and promote additional offerings
- Collaborate with sales leadership to refine account management strategies and share client feedback for continuous improvement
- Nationwide travel to meet with customers, attend events, or other business related reasons is required. Travel expectation is 30% per month.
- Additional job duties as assigned
Skills/Experience Required:
- Education: Bachelor’s degree in business, sales or marketing
- 5+ years of experience in account management, client success, or consultative/solution-based sales roles, preferably with large enterprise clients
- Proven track record of managing high-value accounts and delivering exceptional customer service
- Ability to effectively manage and sell complex, consultative solutions that require aligning products, services, and stakeholders to meet broader customer objectives
- Ability to identify upselling opportunities and present tailored solutions to clients
- Excellent interpersonal and communication skills, with the ability to build trust and influence senior-level stakeholders
- Strong organizational skills and attention to detail, with the ability to manage complex administrative tasks effectively
- Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
- Self-motivated, proactive, and able to work independently in a fast-paced environment
- Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions
- Entrepreneurial mindset with the ability to proactively identify challenges, think critically, and develop solutions in collaboration with internal partners Effective time management and organizational skills
- Strong written communication skills with ability to prepare clear, concise business proposals
- Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
#CardioPartners
Remote working/work at home options are available for this role.
