Education And Training Jobs in Eugene, OR

Jennie Joiner with the Forum Group PNW is partnering with well-established multi-location retail organization with approximately 150 employees across 10 locations in Oregon to fill a dynamic Human Resources Manager position at their Eugene corporate office. This is a hands-on HR leadership role responsible for overseeing human resources operations, employee relations, HR systems administration, compliance, and employee programs across multiple locations.

The ideal candidate is approachable, organized, and comfortable working in a collaborative environment where they regularly interact with store leaders, employees, and company leadership.

Position Overview

The Human Resources Manager will plan, lead, and coordinate HR activities while ensuring compliance with employment laws and supporting the organization’s workforce strategy.

This role partners closely with leadership to support recruiting, employee relations, HR compliance, training programs, and workforce planning. The HR Manager will serve as a trusted advisor to management while providing approachable support to employees across multiple locations.

This position currently has no direct reports, but may eventually oversee an HR or payroll support position as the department evolves.

Key Responsibilities

Human Resources Operations

• Lead and administer HR programs including recruitment, onboarding, benefits administration, employee relations, performance management, and compliance
• Support leadership with staffing strategies, recruiting, and employee retention
• Provide guidance to managers regarding employee relations, conflict resolution, and workplace concerns
• Conduct employee investigations and manage disciplinary processes when necessary
• Maintain compliance with federal, state, and local employment laws and HR regulations
• Develop and maintain HR policies, procedures, and employee documentation
• Maintain accurate employee records and job descriptions within the HRIS
• Track required training, certifications, and compliance deadlines

HR Systems & Administration

• Maintain HRIS data integrity and assist with system administration
• Support system access and user permissions within internal platforms
• Assist with implementation and management of internal training systems such as Learning Management Systems (LMS)
• Utilize HRIS reporting and analytics to identify workforce trends and support leadership decision-making

Organizational Support

• Assist leadership with employee engagement initiatives and organizational programs
• Support internal training and leadership development initiatives
• Coordinate employee programs and internal communications
• Assist with company meetings, leadership gatherings, and internal events as needed
• Maintain safety and compliance programs across facilities, including coordination with safety partners when required

Leadership Collaboration

The HR Manager will work closely with multiple members of the leadership team including operational leadership and company ownership. The role requires someone comfortable navigating strong personalities while balancing employee support with company risk management and compliance.

Leadership is seeking someone who is approachable, solutions-oriented, and willing to help employees and managers navigate challenges effectively.

Travel

This role requires approximately once per quarter travel (for a few days) to store locations throughout Oregon for site visits, employee support, and company meetings.

Required Skills & Experience

• Previous experience in Human Resources management or senior HR generalist roles
• Strong understanding of employment laws, HR compliance, and employee relations
• Experience supporting multi-location organizations
• Excellent interpersonal, communication, and conflict-resolution skills
• Strong organizational skills with exceptional attention to detail
• Ability to document processes and maintain structured HR records
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite, particularly Excel
• Ability to quickly learn HRIS and ERP systems

Preferred Experience

• Experience with ERP systems or HRIS platforms
• Experience implementing or managing learning management systems (LMS)
• HR certification such as SHRM-CP or SHRM-SCP is a plus
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred

Ideal Candidate Profile

The ideal candidate will be:

• Approachable and supportive with employees
• Organized and detail-oriented
• Comfortable working with multiple leaders and personalities
• Skilled at balancing employee advocacy with company compliance and risk management
• Interested in growing into a future HR Director role as the organization continues to evolve

The organization is supportive of continued professional development, including HR certifications and training for candidates earlier in their HR leadership career.

Work Environment

• 100% onsite role in Eugene, OR
• Business casual office environment
• Monday–Friday schedule (8:00 AM – 5:00 PM with some flexibility)

If you are interested in hearing more about this exciting opportunity, contact Jennie Joiner directly or apply on line today!

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and

The Outbound Sales Associate maximizes all sales opportunities. The intention is to present this team with warm leads that are ready to close and have this team use sales skill and talent to maximize the revenue from each sale. All inbound calls, chats, and emails handled by the Inbound Sales team will be filtered for potential leads for the Outbound Sales team. The Outbound Sales team will not be answering inbound phone calls, texts, chats, or emails, but will deal with the warm leads once they are triaged by the Inbound Sales team.

• Conduct outbound calls to prospective clients to introduce CBT Nuggets' online IT training subscriptions.
• Engage with potential customers to understand their IT training needs and effectively articulate the value proposition of our offerings.
• Perform 1st level sales activities, including product demonstrations and guiding customers through the subscription process.
• Maintain accurate and up-to-date records of all sales activities and customer interactions in Salesforce.
• Collaborate with the sales manager to achieve individual and team sales targets.
• Continuously learn about CBT Nuggets' products, services, and the IT training industry.
• This team will be responsible for continuous growth in sales skill, talent and ability and will report to the Sales trainer for all personal sales ability growth and to the Sales Manager for all other management.

• Applicants must have at least three years of sales experience. Experience selling technology solutions, training, or subscriptions is a strong positive, but not required.
• We're looking for people who are \"born\" salespeople, not merely \"learned\" salespeople. Success will come from persistence, grit and work ethic as much as it will come from understanding people, leverage, and empathy.
• We're looking for people with charisma who can relate to others, understand pain points, and innately know how to make a person feel heard, understood, and confident in their knowledge and abilities.
• Excellent verbal and written communication skills.
• Ability to learn quickly and adapt to new technologies.
• Goal-oriented with a strong desire to succeed in a sales environment.
• Must understand AI tools, and when and how to use them.

• This position is a full-time (40 hours per week) salaried position, exempt under the Fair Labor Standards Act.
• Compensation: $80,000 annual salary.
• One share of the company's profit-sharing plan is paid as a bonus each time the company reaches the \"Distribution\" milestone.
• Generous employee benefits.
• Job requirement is to work in our Eugene, Oregon, headquarters office, and is not a remote position.

CBT Nuggets provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (sex), gender identification or expression, sexual orientation, marital status, national origin, age, veteran status, disability, genetic information, height, weight, physical appearance, hairstyle, need for reasonable accommodations, pregnancy, childbirth, lactation or familial status. In addition to federal law requirements, CBT Nuggets complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Low cost job training - healthcare, tech, business, and more

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Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

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The #1 platform to find career training

Fully online and evening classes available