Education And Training Foundation Jobs in Compton, CA
363 positions found — Page 4
Medical Solutions LTC is seeking a travel nurse RN Home Health for a travel nursing job in Torrance, California.
Job Description & Requirements
- Specialty: Home Health
- Discipline: RN
- Duration: 13 weeks
- 40 hours per week
- Shift: 8 hours, days
- Employment Type: Travel
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We’re seeking talented healthcare professionals whose adventure game is as strong as/n their clinical game. Those that want flexibility and high pay, we have the positions for/n you!
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Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and/n travel allied healthcare professionals include:
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- Day One Medical, Dental, and Vision with low premiums
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- Day One 401(k) with Company Contribution
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- Personalized Compensation Packages
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- Paid, Private, Fully Furnished, Pet-Friendly Housing
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- Dedicated Recruiter and 24/7 Customer Care Line
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- Per Diem Allowance and Paid Travel
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- Licensure and Certification Reimbursement
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- Free Liability Coverage
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- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident, and Pet Insurance
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- Equal Employment Opportunity
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- And More!
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Estimated pay package based on bill rate at time job was posted. Bill rates can/n change frequently and without notice. Exact pay package may vary based on guaranteed hours,/n distance being traveled, and customizations available for travelers.
/n A Ministry in CA is looking for an experienced Home Health RN for a travel contract. The right candidate will have 2+ years of experience, hold an active BLS, and CA license. Must also have a current Drivers license and Auto Insurance. To hear more about this opportunity, please call Medical Solutions
Medical Solutions LTC Job ID #1071098. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Home Health
About Medical Solutions LTC
At Medical Solutions, we’re people who care, helping people who care. No matter how you look at it, there’s a whole lot of care going on in our world and that’s just the way we like it. What do we do? Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we’re the very best at what we do. You’ll love our culture that’s filled with heart and soul. As a company and employer, we’re sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career. At Medical Solutions, you’ll find a great place to work and a career home. We’ve received Best Places to Work awards, landed top industry awards, and received accolades for the impact we’ve made in business and within our community. But the only way to really get to know us, is to join us. We think you’ll fit right in.
Benefits
- Medical benefits
- Wellness and fitness programs
- Employee assistance programs
- Cancelation protection
- Discount program
- Mileage reimbursement
- Life insurance
- Vision benefits
- Referral bonus
- Pet insurance
- Continuing Education
- Holiday Pay
- License and certification reimbursement
- Guaranteed Hours
- Benefits start day 1
- Company provided housing options
- 401k retirement plan
- Weekly pay
- Dental benefits
Adventist Health is seeking a Registered Nurse (RN) ICU - Intensive Care Unit for a nursing job in Huntington Park, California.
Job Description & Requirements
- Specialty: ICU - Intensive Care Unit
- Discipline: RN
- Start Date: ASAP
- Duration: Ongoing
- Employment Type: Staff
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Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area's leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city.
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Up to $25,000.00 Sign-On Incentive for eligible rehires and external hires that meet required qualifications and conditions for payment. Relocation available.
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Job Summary:
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Delivers coordinated nursing care for a patient or an assigned group of patients according to established standards of care and the nursing process. Supervises and directs the activities of various levels of assigned nursing staff, and coordinates care with other disciplines while utilizing critical thinking, professional and supervisory discretion, and independent judgment.
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Job Requirements:
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Education and Work Experience:
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- Bachelor's Degree in Nursing (BSN): Preferred
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- Acute care facility experience: Preferred
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Licenses/Certifications:
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- Registered Nurse (RN) licensure in the state of practice: Required
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- Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Required
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Facility Specific License/Certifications:
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- Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required
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- Hospital Fire and Life Safety (HLFS): Required
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Department Specific License/Certifications:
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- NIH Stroke Scale (NIHSS): Required
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Essential Functions:
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- Collects relevant data pertinent to the patient’s health or situation. Analyzes the assessment data in determining diagnosis and care issues. Develops a plan that prescribes interventions to attain outcomes. Implements the plan, coordinates care delivery, and employs strategies to promote health and a safe environment. Evaluates progress toward attaining outcomes. Identifies outcomes for the patient or the patient’s situation.
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- Collaborates with the team of patient, family, and healthcare providers in providing patient care in a safe, healing, humane, and caring environment. Provides learning opportunities for patients/family members and team members. Directly provides health information to patients, families, and treatment team.
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- Participates in discharge planning in order to provide continuity of care.
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- Delegates appropriately and coordinates duties of healthcare team members.
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- Performs other job-related duties as assigned.
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Organizational Requirements:
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Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
/n Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
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Adventist Health Job ID #58966. Posted job title: rn - icu (full-time, night shift)
About Adventist Health
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 80 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians, allied health professionals and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness, and hope. We are committed to staying true to our heritage by providing patient-centered, quality care. Together, we are transforming the healthcare experience with an innovative and whole-person focus on physical, mental, spiritual and social healing to support community well-being.
Benefits
- Continuing Education
- Bereavement
- Medical benefits
- Dental benefits
- Vision benefits
- Health Care FSA
- 403b retirement plan
- Employee assistance programs
- Life insurance
- Holiday Pay
- 401k retirement plan
- Sick pay
- Health savings account
The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.
GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.
OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program‘s target goals for patient outcomes in accordance with quality patient care and Company goals.
OPERATIONAL READINESS
· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse‘s responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment & Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.
OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.
PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.
STAFF DEVELOPMENT/ RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
- Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment.
- Demonstrated analytical and problem-solving skills are required.
- Strong time management and organizational skills required.
- 1 year previous dialysis management experience preferred.
- Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
- Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
- Must meet applicable, specific state requirements. (See addendum for Administrator.
Additionally, if the nursing requirements listed below are not met, an individual may be placed in the Administrator role without them; however, in the absence of these qualifications, there must be a designated Registered Supervising Nurse at the clinic who does possess these qualifications:
- Must be full-time employee of the Company and available to clinic staff during time clinic is open.
- Current RN license in applicable state. License must be maintained as current and in good standing.
- 18 months as an RN with 6 months experience in nursing care of a patient with kidney failure.
- CPR certification required within 90 days of hire.
- Confirmation of ability to distinguish all primary colors.
- Must meet any practice requirement(s) for the applicable state. (See addendum for Registered Supervising Nurse)
All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO
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Licensed Psychiatric Nurse Practitioner
Wage: Between $144-$222 an hour
Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It’s all on one free-to-use platform, no commitment required.
About the role
This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients.
About you
- You’re a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC board certification, a valid NPI number and malpractice insurance.
- You’re looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment.
Why partner with Headway?
As an independent provider with Headway, you’ll gain access to:
- Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days.
- Increased earnings: Secure competitive rates with top insurance plans through our nationwide network.
- Predictable bi-weekly payments: Receive reliable payouts directly from Headway.
- Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more.
- Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations.
- Free continuing education: Earn CEUs and expand your expertise through Headway Academy.
How Headway supports your patients
- Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
- Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Important Notes
- This is a 1099 independent contractor role. You’ll have full autonomy over your practice, including setting your hours and managing your caseload.
- At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
About Headway
We make it easy for mental health providers to take insurance by credentialing you with the nation’s largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We’ll take care of the rest.
Wage: Between $144-$222 an hour
Are you a licensed Psychiatric Nurse looking to launch a private practice, or grow your existing practice? Headway can help you earn more through insurance!
Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice.
Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
- Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
- Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
- Grow your caseload by providing marketing support and patient referrals.
We’ll also support your patients by
- Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.
- Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence.
And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
We accept the following licenses on a state by state basis:
- APRN-CNP / APRN-FPA / APRN-PA
- APN
- PMHNP-BC
- NP
Ready to get started?
We are excited to begin helping you if you are a fully-licensed, ANCC board-certified Psychiatric Nurse Practitioner with:
- A valid NPI number
- Malpractice insurance
- A DEA or CDS number
- CAQH
Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license.
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Licensed Clinical Psychologist
Wage: Between $95-$180 an hour
Licensed Clinical Psychologists — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Clinical Psychologist at a Master’s level or above with PSY, PSYP, or PsyD licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
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Years of experience REQ: 3
First-timers accepted: Yes
Certs REQ: ACLS, *AWHONN Advanced*, BCLS, NRP
About Lancesoft:
LanceSoft’s mission is to establish global cross-culture human connections that further the careers of our employees and strengthens the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.We are appreciative and thankful to the clients and employees we work with every day that have made us a respected global workforce provider. We want the experience to be worthy of your investment, whether that investment is in capital, time, reputation, education, or skills you've acquired. We want to do right by you, create stories that you'll share with your friends, colleagues and peers.
Akkodis is seeking an Industrial Engineer for a Contract job with a client in Carson, CA. Ideally looking for applicants who can provide Industrial Engineering support and coordination during the development of aircraft interior components and will be responsible for determining most cost-effective methods to create products. Focal for industrialization on each new program.
Rate Range: $32/hour to $35/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Qualifications:
Specialized knowledge
Collaboration – Establishes collaborative relationships to achieve objectives
Communication – Excellent interpersonal and communication (written and verbal) skills
Ability to work independently and follow through on assignments with limited direction; ability to work within and lead in a team oriented environment
Excellent attention to detail.
Project and general management experience
Experience in manufacturing line set-up
Self-motivated and multi-tasker; able to level load own workload.
Level 1 Qualifications:
Education: BS in Industrial, Aeronautical, Mechanical Engineering or Manufacturing Engineering.
Experience: 0-3 years.
Computer Skills: Proficient with Windows Operating System®, Office XP®, AutoCAD.
Other Skills: Experience with airworthiness regulations desired. Basic Knowledge of Primary processes like CNC machining, Layup and Crush Core. Ability to work well independently and cross-functionally.
Description: Entry-level position within job field.
Level 2 Qualifications:
Education: BS in Industrial, Aeronautical, Mechanical Engineering or Manufacturing Engineering
Experience: 4-5 years.
Computer Skills: Proficient with Windows Operating System®, Office XP®., AutoCAD. Knowledge of design software
Other Skills: Experience with airworthiness regulations & LEAN tools such as valve stream mapping (VSM) “5S”. Strong Knowledge of Primary processes like CNC machining, Layup and Crush Core.
Description: Intermediate-Mid Level position within job field.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 61 or
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Company Overview:
Jeans Innovation Center is a leading apparel and denim brand that is part of the Fast Retailing global family of companies. We believe people are the key to achieving our overall success. We are a company that is committed to developing and growing our talent to align with business growth and objectives.
Position Overview:
Jeans Innovation Center is seeking an Pattern Room Assistant. We are looking for an individual who will support our pattern makers with day to day duties, as well as creating 1st patterns and aid in assistance with our production team. This individual will need to have some experience with using Gerber systems, Adobe Illustrator, and Excel.
Responsibilities
- Create pattern card with all necessary information including final spec measurements and hand off to sample maker team.
- Along with delivering pattern card to sample maker, provide advice and or input on the right techniques to construct the garment.
- Receive completed sample from sample maker team and measure for accuracy.
- Organization patterns, and should adhere to ongoing timelines as needed
- Maintain a library of good basic patterns as a reference
- Review with team fit technician notes for any pattern adjustments needed to produce final spec measurements and development/production pattern to be handed off.
- Create development patterns and make changes and edits on the Gerber system. Will make production patterns as needed
- Translate the design sketch and or sample into a first pattern using Gerber software on PC.
- Work with design/pre production team on fit specifics
- Attend development/production fittings of samples with design and pre production team.
- Work with sample room on sewing construction based off patterns.
Education and Experience:
- Minimum 1 years’ of Pattern Making experience
- Must have a minimum 1 years of denim pattern making experience (import and domestic fabric)
- Knowledge of Gerber systems
- Candidate must have experience with PC systems such as Outlook email, MS Word, and basic MS Excel
- Associates Degree from college or university preferred
- Must be willing to test for 2 hour during interview
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; is occasionally required to talk or hear; walk, stand or otherwise move self in a reasonable way position to perform the essential duty. The employee must occasionally lift, carry or otherwise move or position up to 10 pounds.
Work Environment:
The noise level in the work environment is usually moderate to loud. The employee comes in contact on occasion with a sharp object. The general working hours are between 8:30 am to 5:30pm and overtime may be required from time to time.
Jeans Innovation Center values the individual talent that comprises this company and is committed to equal opportunities for each employee's advancement. Our company believes in and supports policies and practices that prohibit discrimination against any person because of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation or any other characteristic protected by applicable law.
At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.
We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK’s customer experience vision.
RESPONSIBILITIES:
Customer Experience Leadership & Strategy
- Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
- Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
- Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
- Advance CALPAK’s DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
- Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.
Team & Workflow Management
- Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
- Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
- Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.
Data, Reporting & Insights
- Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
- Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
- Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
- Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.
CX Systems & Cross-Functional Execution
- Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
- Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
- Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
- Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.
QUALIFICATIONS:
- 5+ years of experience in customer service environment.
- Gorgias, Zendesk or similar CRM experience required.
- Proficiency in Shopify or ecommerce platform experience preferred.
- Excellent written and verbal communication skills.
- Experience building, leading, and developing a team.
- Strong analytical skills and the ability to interpret and act on data insights.
- A proactive problem solver with strong troubleshooting and escalation judgment.
- Comfortable with ambiguity and able to take initiative in leading projects.
- Proven success working cross-functionally with all levels of the organization.
- Highly collaborative, driven, and passionate about elevating customer experience.
- Salary range: $80,000–$100,000 annually (annualized for a 6-month contract)
Company Description
SWEET RAIN APPAREL, INC. is an established apparel and fashion company located in Vernon, California, United States. The company is positioned at the heart of the fashion industry and is dedicated to delivering trendy and high-quality clothing. With a focus on style and innovation, SWEET RAIN APPAREL, INC. prides itself on creating fashionable pieces for diverse clientele. The company is committed to fostering creativity and opportunity in the fashion world.
This is a full-time, on-site role for a Fashion Sale Merchandising Assistant/Associate located in Vernon, CA. The candidate will assist in executing sales and merchandising strategies and provide exceptional customer service to ensure client satisfaction. Responsibilities also include collaborating with the sales team, preparing sales materials, maintaining client relationships, and contributing to the overall growth of the company's brand presence.
- Relationship Management: Manage and grow a portfolio of wholesale accounts, ensuring exceptional service and consistent re-orders.
- Director Support: Work closely with the Sales Director on high-priority tasks, including Purchase Order (PO) entries and account maintenance.
- Market Preparation: Lead the charge in meeting prep, ensuring line sheets, samples, and digital assets are ready for buyer presentations.
- Trend Insight: Contribute to "upfront" trend direction—keeping a pulse on the market to help inform our future collections.
- Showroom Excellence: Maintain a pristine showroom environment and represent the brand during market weeks and trade shows.
- Education: A degree in Fashion Merchandising, Fashion Design, or Business is required.
- Experience: 1–3 years of experience in retail or wholesale (previous experience in a showroom or corporate fashion environment is a major plus).
- Analytical Skill: Comfortable with data entry and PO management; you have a high attention to detail and don't let small errors slip through.
- Style Intuition: A genuine passion for the women’s apparel market and an ability to articulate upcoming trends.
- Communication: Polished verbal and written skills for professional correspondence with major retailers.