Education And Training Act Jobs in Wayne

Summary

The Director of Quality position has direct responsibility for the execution of Quality deliverables for their assigned Business Group. They will be responsible for Customer Interface, Craftsmanship and Warranty performance. Additional responsibilities include AQE, QE and QM staffing, training and performance reviews. Responsible for Supplier management and Quality performance.

Responsibilities:

• Prepare a monthly assessment of all quality deliverables for each program within the BU areas. Mitigate the risk of any missed quality deliverables with the execution of appropriate corrective action plans and glide paths.
• Review and approve Quality deliverables.
• Actively participate in Program Reviews, and Phase Exit Reviews, as well as PSMC and SSO in alignment with program timing.
• Function as the primary point of contact to the particular Customer for responding to quality issues, Potential Product Safety Concerns (PPSC), Quality Key measure performance and other “Customer Specific” initiatives. Develop key Customer relationships in the Supplier Quality Area.
• Communicate Customer issues, Adient‘s performance in the eyes of the Customer, and unique Customer quality systems / procedures to the appropriate individuals within Adient, and assure that appropriate actions are taken. Work for improvement in or maintaining Green Customer Score Cards.
• Ensure the successful implementation of Adient Quality Systems, and ensure continued certification to / complaints with IATF 16949, including customer specific requirements.
• Drive continuous improvement of Customer specific Warranty performance data. Ensure that the appropriate issues are identified, root cause determined and corrective actions implemented. Assure that known product quality concerns are addressed and improvement is measured on Glide path for Warranty.
• Develop QE resource budgets and staffing needs. Participate in the interview process, and add resources, as they are needed.
• Develop and execute Annual Development Plans, Performance Reviews, and succession plans for each AQE, QE and QM that is in the Business Unit.
• Participate in the quoting process to ensure that the appropriate quality resources and objectives are considered prior to receiving the business award.
• Ensure that all deliverables are completed on time and that any critical issues are identified and resolved in a timely manner.
• Support maintaining AMS Level 3 in production plans and develop plan to progress to Level 5 in alignment with Continuous Improvement plans.

Perform job functions in accordance with set policies and procedures to ensure preservation of the Company Quality Policy.

Education:

• A Bachelor’s Degree in a technical area is required (or equivalent experience).
• Specific education and training in Quality disciplines including (minimum) IATF 16949, VDA, Continuous Improvement, Total Quality Management, PPAP, FMEA, Control Plans, DOE, and SPC are also required.
• People development and leadership experience is required.

Experience:

• Advanced Quality Planning including familiarity with the AIAG Advanced Quality Planning and Control Plan standard, FMEA’s, PPAPs, Dimensional layouts, gage/fixture design, SPC, and Performance/Material testing.
• Advanced statistical concepts, design of experiments, and problem solving methodology
• Qualified as a Quality Systems auditor
• Certified in Six Sigma is preferred
• Professional Certification in Quality Engineering/Quality Management is preferred.

Duration: 10 Months (Possibility of extension/conversion based on performance and budget)

Client: One of the largest providers of transformational learning solutions

Overview:

We are looking for a Safety and Equipment Instructor who will lead competency-based learning and assessments for a diverse group of learners, fostering their development in heavy equipment operation and maintenance.

We are looking for a highly motivated professional who embraces new challenges and can thrive in an independent work environment. The ideal candidate will demonstrate a strong commitment to staying current with industry advancements through proactive self-study and continuous learning. Candidates should possess prior experience in safely operating various types of heavy equipment, along with a background in maintenance and instructional facilitation.

Duties:

• Plan, prepare and deliver instruction of assigned courses using a variety of teaching methods to facilitate the learning of participants. Depending on program requirements, courses may be taught in the classroom, outdoor locations, and/or online.
• Emphasize and demonstrate strict adherence to safety protocols, company policies, and government regulations (OSHA, etc.).
• Maintain professional and technical knowledge and skills, including required occupational certifications and licensing, and stay current with instructional technology and delivery methods.
• Establish and maintain positive, professional, and collaborative relationships with internal and external partners, including co-workers, employers, and professional organizations.

Qualifications:

• Verifiable Occupational Experience: Two (2) years, or 4,000 hours, of recent and related occupational experience outside the field of education.
• Commercial Driving Experience: Two (2) years of verifiable commercial Class-A driving experience within their classification in the last three (3) years.
• An Associates degree in a related field OR a degree equivalent based on verified work experience in the occupation combined with applicable education and training.
• Valid Class-A Commercial Driver's License (CDL).

Job Summary

The Account Manager is responsible for managing key customer relationships, ensuring service excellence, and identifying opportunities for growth and operational improvement. This role involves cross-functional collaboration, proactive communication, and hands-on problem-solving to meet customer expectations and drive results. Account Managers act as the primary point of contact for customers, working closely with internal and external partners to deliver high-quality logistics solutions. This role requires strong knowledge of car hauling transportation and logistics operations, including working with OEMs, auctions, and dealer networks.

Key Responsibilities

• Customer Relationship Management:
• Build and maintain strong customer relationships to ensure satisfaction and retention.
• Act as the primary liaison between customers and third-party broker networks for effective communication and issue resolution.
• Cross-Functional Collaboration:
• Work with national customers, vendors, and internal teams to design and execute solutions for complex requirements.
• Collaborate with claims management personnel to resolve issues efficiently.
• Revenue Growth and Profitability:
• Seek opportunities to grow revenues and improve profitability.
• Analyze spot-buy opportunities and assign rates to balance business gain with desired profitability.
• Quality and Performance Management:
• Investigate quality issues and discrepancies, suggesting corrective actions and working with stakeholders to resolve them.
• Review customer KPI reports and address areas of concern.
• Pricing and Bids:
• Enter RFQ opportunities in Salesforce and manage the bid process.
• Coordinate with the Pricing team for spot buys and special move requests.
• Follow up on bid status and ensure all opportunities are logged accurately.
• Lead the preparation and delivery of Quarterly Business Reviews (QBRs), including gathering performance data, identifying trends, and creating presentations to highlight value delivered and opportunities for improvement.
• Inventory Management:
• Conduct daily reviews of on-hold inventory, dwell times, and ground counts.
• Communicate with terminals and operations teams to ensure SLA compliance and inventory accuracy.
• Customer Meetings:
• Lead and schedule regular meetings with customers, preparing agendas and action plans.
• Work with operations and regional managers to address delays and provide solutions.
• Document and communicate meeting outcomes, logging notes in Salesforce and escalating issues as necessary.
• Communication:
• Internal: Proactively communicate urgent issues, provide weekly updates on account status.
• Customer: Proactively communicate with customers, acknowledging inquiries and ensuring timely follow-ups.

Skills and Qualifications

• Customer Service Orientation: Passion for exceptional service and long-term relationship building.
• Communication Skills: Effective oral and written communication with diverse stakeholders.
• Organizational Skills: Highly organized and detail-oriented, capable of managing multiple tasks.
• Analytical Skills: Strong problem-solving skills, with the ability to evaluate alternatives and make decisions.
• Technical Proficiency: Proficient in Microsoft Office (Excel) and routing or dispatching systems.
• Experience: College degree or five years of customer service experience, preferably in transportation, logistics, or carrier management. Experience in the remarketed automotive industry is a plus.

Why Join United Road?

• Dynamic Work Environment:
• Join a fast-paced, innovative team that values collaboration and continuous improvement.
• Career Growth Opportunities:
• Opportunities for professional development and career advancement.

If you are a proactive and experienced account manager passionate about customer satisfaction and business growth, we invite you to apply for this exciting opportunity at United Road.

Project Manager

Classification: Exempt

Our Mission

For almost a century, KLA’s mission is to create value by delivering world-class communications solutions.

Your Impact

The Project Manager will oversee the development and execution of systems, projects and proposals. The Project Manager will also be responsible for the entire life cycle of assigned projects, from initial client meeting through client acceptance.

A Glimpse of What You’ll Do

• Manage client-partner relationships to drive overall project inception and progress
• Interface with clients to determine project requirements
• Create estimates and quotes for prospective jobs for new and existing clients
• Oversee installation team to ensure balance of workload and targeted productive hours
• Act as occasional onsite Manager to ensure client expectations are met
• Work with purchasing and warehouse department for vendor selection and products are received in a timely manner
• Ensure job estimating, quoting, costing and billable hours are on target
• Attend project status meetings with clients and/or contractors
• Adhere to contract and design specifications while managing cost, schedule and quality
• Responsible for oversight of all projects through project close and client acceptance
• Maintain the ability to manage multiple projects with various clients in the same duration
• Manage workforce safety and production for site projects
• Travel to various local or out of state/country locations with short notice to meet with clients for potential quotes
• Perform other incidental and related duties as required and assigned

What You Bring

• Strategic Thinking
• Financial Management
• Decision Making
• Visionary Leadership
• Bachelor’s degree preferred
• Ten or more years’ professional experience in project management in the telecommunications industry

Additional Information

• Full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 4:30 p.m.
• Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected

Please note this job description, is meant to be a representation of the physical demands, work environment, and day-to-day activities, duties or responsibilities that are required of an employee for this job; it is not meant to be all-inclusive or limited to the above outline. To remain an industry leader, duties, responsibilities and activities of any KLA Laboratories employee may change, at any time, to meet the needs of the Company or the Customer, with or without notice.

STACK Cybersecurity is hiring a disciplined, high-energy Outside Sales Representative to drive new recurring revenue growth.

This is not a traditional sales job.

We operate under the TruMethods Outside Sales Framework, meaning our sales professionals act as business advisors who help organizations rethink how they approach cybersecurity, risk, and technology investment.

We don’t compete on price. We create separation through business impact conversations.

If you’re looking for a role where process, coaching, and performance drive your income, this could be a strong fit.

Important: This is a Production Sales Role

Successful candidates are comfortable with:

• High outbound prospecting activity
• Building pipeline through cold outreach and networking
• Structured sales process execution
• Being measured on controllable sales metrics

If you prefer roles focused primarily on account management, inbound leads, or order taking, this position will not be a good fit.

Compensation

Base Salary: $65,000

On-Target Earnings (OTE): $90,000 – $130,000+

Compensation is tied directly to new Monthly Recurring Revenue (MRR) growth.

• Commission paid on new MRR only
• No commission on hardware, projects, or one-time revenue
• No residual or annuity commission structure

Annual Production Target

• $40,000 net new MRR annually
• $5,000 monthly new MRR target

Success in this role is driven by consistent activity, disciplined pipeline management, and process execution.

What You'll Be Responsible For

Prospecting & Pipeline Development

• High-volume outbound prospecting
• Building and managing a disciplined sales pipeline
• Generating qualified First Time Appointments (FTAs)

Consultative Sales Conversations

• Identifying business impact pain, not just technical issues
• Reframing how organizations approach cybersecurity and technology risk
• Building trust with executives and decision-makers

Sales Process Execution

Our OSRs follow a structured discovery process that includes:

• Setting the Stage
• Identifying End-Result Pain
• Addressing Money and Decision
• Creating Sales Separation
• Reaching “The Door” before presenting

We believe great salespeople deserve transparency about expectations.

This role requires consistent activity to build pipeline and opportunity flow. Typical monthly expectations include:

Prospecting

• 750 outbound calls
• 15 prospects added to the pipeline

Opportunity Creation

• 5 outbound FTAs scheduled
• 3 referral-based FTAs

Relationship Development

• 3 networking events
• 5 Center of Influence (COI) meetings

Execution

• 25 attended FTAs
• $5,000 closed MRR target

Candidates who succeed in this role enjoy building pipeline through disciplined outreach.

New hires follow a structured 90-day onboarding program designed to build both sales skill and production readiness.