Ediscovery Query Syntax Jobs in Usa

Job Title: Cloud Developer

Job Description

We are seeking an AWS-focused engineer to build and operate a cloud analytics and dashboard layer for device and fleet data. Data lands in S3 and is queried primarily through Amazon Athena. You will own the end-to-end delivery of reliable datasets, SQL queries, and visualization dashboards used by engineering and operations teams. This role requires strong execution in a fast-paced, ambiguous environment, with a high bar for quality, operational excellence, and written communication.

Responsibilities

• Own dashboard and analytics deliverables end-to-end (design → build → test → release → operate).
• Build and maintain Amazon Athena SQL queries, views, and datasets that support filtering, drill-down analysis, and repeatable reporting.
• Develop and enhance dashboards using QuickSight and/or CloudWatch dashboards (or equivalent AWS-native visualization tooling).
• Define metrics/KPIs with stakeholders and translate requirements into clear, actionable visualizations.
• Improve cost and performance of analytics workflows (partition strategies, query optimization, efficient formats, and operational guardrails).
• Drive data quality and correctness: detect schema changes, missing partitions, late data, and regressions; write RCAs and implement durable fixes.
• Implement mechanisms that scale (dashboards as mechanisms, SLIs/SLOs where applicable, alarms, runbooks, and automated checks).
• Collaborate cross-functionally with teams responsible for ingestion/ETL; contribute to ETL as a plus (Lambda, Step Functions, scheduling).

Essential Skills

• 4+ years of relevant experience delivering dashboards and analytics solutions in AWS.
• Strong SQL proficiency with experience building maintainable, production-grade query logic.
• Hands-on experience with Amazon Athena and S3-based analytics workflows.
• Experience with QuickSight and/or CloudWatch dashboards (or comparable visualization tools integrated with AWS).
• Proficiency in TypeScript (expected usage mix approximately 60% TypeScript / 40% other technologies).
• Strong SDLC discipline: Git, code reviews, automated testing, and CI/CD.
• Strong troubleshooting and root-cause analysis skills; ability to drive issues to closure.
• Strong written communication (design notes, operational runbooks, incident summaries).
• Experience with AWS CDK (TypeScript) and Infrastructure as Code practices.

Additional Skills & Qualifications

• Experience building or supporting ETL pipelines using AWS Lambda, Step Functions, Glue, and/or EventBridge.
• Familiarity with IoT/telemetry data flows (device-to-cloud) and schema evolution patterns.
• Experience with observability (logs/metrics/alerts), operational excellence practices, and on-call readiness.

Work Environment

This role operates in a dynamic environment focusing on AWS technologies, including Amazon Athena, S3, QuickSight, CloudWatch, and AWS CDK. The position requires a high level of collaboration across teams, with a strong emphasis on quality and operational excellence. You will engage in cross-functional projects and contribute to the end-to-end analytics solutions within a fast-paced setting.

We put the unity in "opportunity."

Opportunity Snapshot:

• Compensation: $72.00/hour
• Location: Denver, CO
• Work Schedule: M-F / 40 hours+
• Duration: 12 months +
• Benefits: Comprehensive benefits with 401(k), PTO and Holidays

Qualifications:

• Bachelor's Degree in Engineering, Computer Science, Data Science, Finance, or related field
• 3+ years of professional experience as a Data Analyst, Business Intelligence Analyst, or similar role
• 2+ years writing complex SQL queries in production environments, including creating new queries from scratch and optimizing existing ones
• 2+ years hands-on experience building and managing Power BI and/or Spotfire dashboards. Experience supporting operations, engineering, or field teams in a data-intensive environment
• Drilling & Completions knowledge and/or upstream oil & gas experience strongly preferred
• Experience with OpenWells or similar well data management systems (Landmark, PPDM-based applications)
• Knowledge of oil & gas operational metrics including well-level data (API numbers, pads, formations, lateral lengths), drilling metrics (spud dates, drill days, directional surveys), and completion metrics (stages, proppant, pump schedules, frac timelines)
• Programming skills in Python or R for advanced analytics and automation
• Experience with Microsoft Power Platform (Power Automate, Power Apps) for workflow automation
• Experience with cloud data platforms (Azure, AWS).

Responsibilities:

• Directly support Drilling & Completions teams driving upstream operations in the Rockies region
• Work with cutting-edge data systems supporting major oil & gas operations
• Contribute to high-impact business decisions affecting well delivery and capital efficiency
• Drive automation and innovation that improves operational efficiency
• Gain exposure to enterprise-scale data environments and cross-functional collaboration
• Extract, analyze, and interpret complex datasets to derive insights that drive strategic business decisions. Develop and maintain SQL queries against enterprise data systems to support D&C reporting and analysis
• Perform detailed analysis of drilling and completions performance, timelines, costs, and operational KPIs. Translate technical findings into actionable business insights and recommendations
• Build, enhance, and manage Power BI and/or Spotfire dashboards for D&C and Operations teams. Create insightful visualizations that communicate complex data clearly to technical and non-technical stakeholders
• Maintain dashboard integrity by troubleshooting issues, reconnecting data sources, and optimizing refresh performance. Ensure reporting solutions align with enterprise BI standards
• Utilize automation tools to streamline data analysis and business processes. Identify manual, repetitive processes and implement automated solutions
• Develop reusable SQL templates, stored procedures, and data pipelines for recurring analysis. Continuously identify optimization opportunities in data workflows and reporting
• Work closely with D&C engineers, operations leads, and business stakeholders to understand data requirements and provide analytical support. Collaborate effectively with data engineers, data scientists, and IT teams. Respond swiftly to ad-hoc data requests while maintaining quality standards. Document data lineage, business logic, and reporting methodologies
• Develop data validation queries and perform continuous QC across source systems. Monitor data freshness and proactively flag anomalies. Support master data management for wells, pads, assets, and operational hierarchies

The Bergaila Way:

The Bergaila Companies is a nationally recognized leader in providing staffing services to all sectors of the energy industry. We continually focus on partnering with talented professionals, engineering the perfect fit between our clients and employees. Choosing a career path with Bergaila grants you immediate access to nationally recognized organizations we partner with. Bergaila consistently attracts and retains its Employees with our dedicated internal service team, top tier benefits programs for contractors and their families, and commitment to place you in the desired career of your choice.

Client Overview:

Our Client is a global international energy exploration and production company and one of the largest oil producers in the United States. Founded in 1920, our client’s technical expertise and proven ability to deliver lasting results are the hallmark of their international success. While manufacturing the building blocks for life-enhancing products, our client utilizes leading edge technologies that grow their business and simultaneously help to advance a lower-carbon world.

Title: Enterprise Agile Coach -JIRA/JQL

Terms: Long Term Contract

Location: Atlanta area

Hybrid Role

Must live in Atlanta, GA

3 days a week on site is a requirement

Are you looking for a career opportunity that allows you to grow your career? If so, this opportunity will genuinely excite you! Our client is transforming how their organization services their customers while aligning best in breed technology solutions. We are looking for an Enterprise Agile Coach that has hands-on experience working with JIRA and JQL.This individual will help build out & develop best in class work and work on innovative projects for the business.

Job Title: Enterprise Agile Coach (Jira & JQL Specialist)

Position Overview

We are seeking an experienced Agile Coach with deep expertise in Jira and Jira Query Language (JQL) to drive enterprise Agile maturity, optimize delivery performance, and enhance visibility across portfolios. This role partners with Product, Engineering, PMO, and executive leadership to embed Agile best practices, implement data-driven performance metrics, and leverage Jira as a strategic delivery intelligence platform.

The ideal candidate combines hands-on Agile coaching experience with strong technical fluency in Jira configuration, reporting, workflow design, and advanced JQL querying to enable transparent, scalable delivery operations.

Key Responsibilities

Agile Coaching & Transformation

• Coach Scrum Masters, Product Owners, Release Train Engineers (RTEs), and leadership teams on Agile principles and frameworks (Scrum, Kanban, SAFe, Scrumban).
• Lead Agile maturity assessments and develop improvement roadmaps.
• Facilitate Agile ceremonies at team and program levels.
• Drive continuous improvement through inspect-and-adapt practices.
• Support enterprise Agile transformation initiatives.

Jira Administration & Optimization

• Configure and optimize Jira projects, workflows, issue types, permissions, and boards.
• Design scalable Jira frameworks aligned to SDLC governance and compliance requirements.
• Develop standardized templates for epics, features, stories, and acceptance criteria.
• Implement automation rules to streamline workflows and reduce manual effort.
• Maintain alignment between Jira configurations and Agile best practices.

Advanced JQL & Reporting

• Develop complex JQL queries to extract actionable insights across multiple teams and portfolios.
• Create dashboards and executive-level reporting for:
• Velocity trends
• Sprint predictability
• Burn-up / burn-down
• Cycle time & lead time
• Throughput
• Capacity planning
• Dependency tracking
• Partner with leadership to define KPIs and delivery health metrics.
• Train teams on using JQL for self-service reporting and transparency.

Portfolio & Scaling Support

• Enable cross-team coordination (Scrum of Scrums, dependency mapping).
• Support PI planning and scaled Agile events (if SAFe environment).
• Provide portfolio-level analytics using Jira data.
• Align tooling strategy with enterprise governance and compliance standards.

Required Qualifications

• 5+ years of experience as an Agile Coach, Senior Scrum Master, or Agile Transformation Lead.
• Deep expertise in Jira configuration and administration.
• Advanced proficiency in Jira Query Language (JQL).
• Experience designing dashboards and delivery metrics for executive audiences.
• Strong understanding of Agile frameworks (Scrum, Kanban; SAFe preferred).
• Experience coaching multiple teams in complex, enterprise environments.
• Excellent facilitation and stakeholder engagement skills.

Preferred Qualifications

• Jira Administrator certification.
• SAFe Program Consultant (SPC), SAFe Agilist, or equivalent certification.
• Certified Scrum Professional (CSP), PSM II/III, or CSM.
• Experience integrating Jira with BI tools (Power BI, Tableau, etc.).
• Familiarity with DevOps metrics and CI/CD tooling integrations.

Key Competencies

• Servant leadership
• Data-driven decision making
• Enterprise systems thinking
• Conflict resolution and facilitation
• Organizational change management
• Strong communication and executive presence

What Success Looks Like in This Role

• Increased Agile maturity and delivery predictability across teams.
• Standardized, scalable Jira frameworks adopted enterprise wide.
• Clear, executive-level visibility into portfolio health and performance.
• Reduced workflow inefficiencies through automation and governance.
• Empowered teams using Jira and JQL for transparent, data-driven delivery.

About GSquared Group:

Shouldn’t your recruiting partner put as much effort and value into your career as you do? With GSquared Group, we take the time to understand where you would like to take your career and what is important to you.

GSquared Group is a woman-owned boutique technology services company in the Atlanta area. Founded in 2010, we are a premier provider of IT talent search, management consulting, and software development services. We support a diverse client base that spans all industries and includes Fortune 100 to mid-market companies. We offer direct hire placement, contract, and contract-to-hire positions. We are proud to be known by our community for putting relationships at the core of everything we do.

GSquared Benefits:

• Competitive & Comprehensive Healthcare Package (available only for W2 hourly consultants)
• Simple IRA with company match (available only for W2 hourly consultants)
• Professional development & networking opportunities
• A family-friendly environment
• Nice bonuses for referrals
• A culture that supports you and your career

Hear what others are saying on Glassdoor:

About Wondercide

Wondercide was founded 15 years ago by Stephanie Boone when her dog Luna became ill from what her vet suspected was conventional flea and tick treatments and monthly pest control services.  Stephanie knew there had to be a better way and set out on a mission to invent a plant-powered alternative. Today, Wondercide offers a comprehensive line of plant-powered pest control solutions for your pets, yard, home, and family with +50,000 5-star reviews on Amazon.  

Wondercide, based in Austin, TX, is a privately held, high-growth, and digitally native consumer packaged goods company that has an omnichannel presence and is expanding into specialty brick-and-mortar and beyond. The company is a vertically integrated organization where sales, marketing, creative content, customer service, innovation, procurement, mixing, production, fulfillment, and more are all done in-house.  This allows the team to control their own destiny from a multi-year roadmap down to quality of execution via operational excellence.

We are a close-knit, highly collaborative team of ‘doers’ who operate in an entrepreneurial and KPI-driven environment.  Grit, Action, Curiosity, Ownership, and Insight are the five operating values we embody in our day-to-day work.

At Wondercide, we’re driven by a Fierce Love® for families. We wake up every day inspired by our mission to protect families of every kind, everywhere, from pests with safe, effective pest control solutions. We work with Mother Nature to deliver plant-powered products that promote well-being. We do this so families can live long, happy, and healthy lives together. We believe in doing whatever it takes to protect those we love…and that when you know better, you can do better. Our promise to customers: they’ll never have to go it alone. We’re in this together, and we’ll be there to support each step of the way.

About the Role

This role reports to the Chief Growth Officer and plays a critical part in commercial data visibility, performance reporting, and insight generation across Sales, Finance, Operations, Brand, and Growth.

You will build scalable reporting systems, automate workflows, and create dashboards that provide clear performance visibility across B2B, D2C, retail, and POS channels.

This is a hands-on analytics role focused on delivering accurate reporting, identifying key drivers, and supporting better business decisions.

What You’ll Do

Analytics & Reporting

• Write and maintain complex SQL queries and scripts to extract, transform, and analyze data from multiple systems.
• Build scalable, automated reporting models using advanced Excel/Google Sheets formulas.
• Develop and maintain dashboards in Hex (or similar BI tools), leveraging some SQL and Python as necessary.
• Create executive-ready visualizations and performance reporting frameworks.
• Ensure data accuracy, consistency, and integrity across systems.

S&OP and Forecast Visibility

• Maintain forecasting dashboards and reporting frameworks that support sales, financial, and operational planning.
• Analyze forecast variance, accuracy, and bias to surface key drivers and risks.
• Support S&OP by ensuring inputs are consolidated, validated, and clearly visualized.
• Analyze performance across omnichannel business (Retail, B2B, D2C, POS).

Syndicated Data & Category Support

• Support analysis of syndicated data sources (e.g., Nielsen or similar) to provide category performance visibility and competitive benchmarking.
• Maintain category scorecards, including distribution, velocity, pricing, and promotional metrics.
• Surface key trends and competitive movements to support retail sales strategy.
• Provide analytical support for buyer meetings and line reviews.

Data Systems & Process Optimization

• Partner with IT and data engineering resources to improve data pipelines and system integrations.
• Define data acquisition and integration logic to ensure scalability and reliability.
• Improve workflows through automation, documentation, and streamlined reporting structures.
• Document models, queries, and reporting logic for long-term scalability.

Cross-Functional Leadership

• Partner with Sales, Finance, Operations, Brand, and Product teams to answer strategic business questions.
• Translate complex data into clear insights that influence decision-making.
• Provide data-driven recommendations with clearly stated assumptions and confidence levels.
• Manage multiple priorities in a fast-paced, growth-focused environment.

What We’re Looking For

• 3+ years of experience in data analysis, business analytics, or a related field.
• Strong SQL skills and experience writing complex queries.
• Advanced Excel or Google Sheets skills.
• Experience with BI/dashboarding tools (Hex, Tableau, Power BI, Looker, or similar).
• Experience supporting commercial forecasting processes (variance analysis, accuracy tracking).
• Experience working with syndicated retail data (Nielsen, IRI, SPINS, etc.).
• Python experience (NumPy, Pandas) preferred.
• Strong analytical mindset with the ability to identify meaningful performance drivers.
• Excellent communication skills and ability to influence cross-functional stakeholders.
• Ability to work independently while collaborating effectively across teams.

Preferred Experience

• Omnichannel CPG, retail, manufacturing, or consumer goods environment.
• Experience supporting S&OP or demand planning processes.
• Pet industry or pest control experience is a plus.

Why This Role Matters

This role directly impacts how Wondercide plans, prioritizes, and grows. Your work will shape forecasting accuracy, inventory strategy, channel performance, and leadership decision-making.

If you’re excited about building scalable analytics systems that drive real business outcomes, we’d love to meet you.

What’s in it for you? 

• We mentioned changing the world, right? Need more? You got it! 
• Work with a dream team that will support you and help you succeed
• Good pay and benefits, including low healthcare premiums, 100% of vision and dental covered, paid volunteer time off, and extended maternity and paternity leave 
• Bonus program that is based on business performance
• Performance-based review process, giving you direct influence on your performance/merit increase
• Company-wide Thankful Thursdays and Thrilling Thursdays. 
• Fun swag and free Wondercide gear/products 

This position is based in Round Rock, TX, at the new Wondercide headquarters, with a hybrid option available.  This is not a remote position.

Here at Wondercide, we celebrate, support, and thrive on diversity and inclusion. We’re a proud Equal Opportunity/Affirmative Action Employer.  If you’re interested in joining the Wondercide Pack, apply today!

Overview

Responsible for database maintenance and direct mail operations including mailing list preparation and deadlines. Responsible for performing analysis on direct mail campaigns, recommend campaign changes and maintaining accurate records. Generate reports and perform audits on direct mail to insure accuracy. Responsible for supervision of Database and Promotional Teams.

Responsibilities

• Responsible for database integrity (security, data cleansing, NCOA, etc.).
• Utilize knowledge of Structured Query Language (SQL), data warehouses, relational databases, and multi-dimensional databases in analyzing various data sources (in-house databases, data warehouse, other third-party data sources, etc.) to develop the queries and procedures for extracting and communicating required information
• Maintain Player Tracking Database
• Responsible for ensuring data integrity for all data sources used. Work closely with all areas of marketing and Information Technology staff to identify, troubleshoot, and resolve data-related issues of concern.
• Capture and perform data analysis within player tracking to monitor performance.
• Will review and monitor results from promotions to determine effectiveness and revenue-generating impact.
• Assists in the planning and implementation of direct mail programs designed to attract and retain new and existing customers to the casino.
• Gather data, organize it into reports, and provide conclusions.
• Coordinates reports and audits on direct mail to ensure accuracy. Perform analysis on direct mail efforts and maintain accurate records.
• Provide pre- and post-campaign analysis
• Provide insightful suggestions for campaigns, promotions, and Marketing activities
• Responsible for the strict adherence to Compliance policies, internal control procedures, and the Casino’s policies and procedures.
• Supervises the Database and Promotional Teams
• Organize the theme selection, planning, ordering items for, and execution of, casino gift promotions.
• Design, coordinate, execute, and evaluate all events on and off-site
• Promote business growth and loyalty program goals, design promotions and events, execute and evaluate those events.
• Disseminates marketing information to the entire casino on a timely basis.
• Work with the Marketing Manager to complete the art of Direct Mail and Email
• Finalize targets for email campaigns

Performance Expectations

• Applies the All-Star Service Principles to all internal and external guest situations
• Acquires the appropriate job knowledge in a timely fashion and consistently updates that knowledge
• Consistently produces above-average work
• Produces results in work by meeting all deadlines
• Works well in a team environment
• Is a property leader
• Consistently reliable
• Not only locates problems, but also provides suggestions for a solution
• Adheres to all appearance standards
• Practices productive communication
• Always is prepared for the day's business
• Can adapt to a changing environment
• Executes projects from planning to completion

Qualifications (Knowledge, Skill and Ability)

• In-depth knowledge of direct mail including players tracking database.
• Knowledge and experience with Slot Player Tracking, Casino Management and Casino marketing systems.
• Proficient in Structured Query Language (SQL) and developing and maintaining SQL standard compliant databases (Microsoft SQL Server and other relational database products), multi-dimensional databases, and data mining models
• Comprehensive knowledge of all Microsoft Office Professional software applications, including but not limited to Microsoft SQL Server, Access, and Excel
• Practical knowledge in accumulating and integrating data for use in report software, spreadsheets, graphs and flow charts.
• Proven experience in the use of computer systems including database systems, software, data retrieval methodologies and quantitative analysis.
• Ability to maintain strict confidentiality of classified information.
• Must be competent with various PC based software programs, especially in database and spreadsheet programs
• Proven analytical and problem-solving abilities.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Strong written and oral communication skills and interpersonal skills.
• Enthusiasm and positive attitude

Profitmind is building the intelligence behind how retailers make pricing and merchandising decisions. Today, many of these decisions are still driven by spreadsheets, rigid rules, and manual judgment, even at the largest brands.

Our platform turns complex data such as sales, inventory, and competitive signals into clear, explainable recommendations merchants can trust. Our platform focuses on impact, helping retailers improve margin, inventory health, and decision quality at scale. 

Based in Pittsburgh, we’re a fast-growing startup with real customers. Profitmind is backed by a recent strategic investment from Accenture, and is scaling its agentic AI platform to power decision-making for some of the world’s largest retailers.

About the role:

Profitmind is looking for a Full-Stack Software Engineer to help build and evolve the core product experience across both the frontend and backend. This role is frontend-heavy, but requires comfort working across the stack, including writing SQL queries and supporting backend data access in a JavaScript/TypeScript environment. 

You’ll work closely with product, design, and engineering to turn complex data, workflows, and AI-driven functionality into experiences that feel simple, fast, and purposeful. This is a hands-on role for a mid-level engineer who can operate independently and work with the team to deliver features end-to-end.

What you’ll do:

• Build and maintain modern, responsive user interfaces across our web applications
• Develop and maintain reusable UI components within the core Profitmind product
• Work in a full-stack JavaScript/TypeScript environment, supporting both frontend features and backend data needs
• Write and maintain SQL queries to support product functionality and analytics use cases
• Support front-end and back-end integration for AI-powered tools and workflows
• Build dashboards and agent-style interfaces that make complex outputs easy to understand
• Write automated tests for frontend and full-stack functionality as part of a high-quality development process
• Ensure strong performance, accessibility, and cross-browser compatibility
• Iterate quickly based on user feedback and evolving product direction

What we’re looking for:

• 4–5 years of professional software development experience preferred
• Strong, hands-on experience building frontend applications using modern frameworks such as React, TypeScript, Next.js, or similar
• Comfort working across the stack in a JavaScript/TypeScript codebase
• Ability to write SQL queries independently and work with relational data on the backend
• Experience building data-driven user interfaces, dashboards, or analytics-heavy applications
• A pragmatic approach to automated testing and code quality
• High attention to detail and pride in delivering polished, usable software
• Ability to work independently in a fast-moving, product-driven environment
• Experience with enterprise, data-heavy, or analytics-focused products is a plus

What we offer:

• Competitive compensation and equity
• Comprehensive benefits including medical, dental, vision, etc.
• Unlimited and flexible PTO

This is a full-time position based in Pittsburgh, PA, though remote candidates will be considered on a case-by-case basis.

Apply today to join a small, senior team working on problems that sit at the core of how global retailers operate.

Please connect with me on LinkedIn as well @Kyle Kapper

Job Title: Litigation Legal Secretary

Location: Dallas TX 75201

Salary/Payrate: $70K-$85K annually and AWESOME benefits!!!

Work Environment: 90 days ONSITE and then 1 day WFH

Term: Permanent / Fulltime

Bachelor’s degree required: Preferred

Referral Fee: AMS will pay $500 should the person you refer gets hired

JOB DESCRIPTION

Legal Secretary is responsible for providing a full range of administrative support to multiple attorneys in the Litigation Section. The Secretary must have the ability to work in a cooperative, positive manner with all co-workers, clients, and attorneys and must observe confidentiality in all matters relating to the Firm.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions are primarily job duties that employees must be able to perform unassisted or with some reasonable accommodation made by the employer.

• Prepares draft documents such as briefs, complaints, motions, subpoenas, and summonses, using firm templates and information from attorneys.
• Coordinates multi-documents for filing, formatting as appropriate for each court (consistent with litigation filing requirements). E-files in both State and Federal courts, as needed.
• Enters and maintains all case information in Court Alert (dates, reminders, etc.)
• Prepares notebooks, binders, exhibits, and other documentation as needed.
• Opens new client/matter files and runs conflict checks in coordination with the New Business Intake team.
• Organizes and maintains all documents in the document management system. Maintains documents in an efficient and effective manner.
• Coordinates document management with either Litigation Support Managers or by saving to the appropriate file management location.
• Proofreads documents for grammar, punctuation, syntax and formatting consistency.
• Manages calendar and assists timekeepers in meeting deadlines. Apprises timekeeper(s) of responsibilities in advance of commitment, as needed.
• Coordinates conferences and meetings, including conference room scheduling, video conferencing scheduling, coordinating meals, and preparing materials, as necessary.
• Handles billing process under the guidance of the attorney, including time entry and billing memos. Ensures timekeepers time entry is closed in a timely manner.
• Receives clients and visitors. Maintains excellent customer service with clients. Observes confidentiality of attorney/client relationship. Prepares materials for client meetings, updates client contact lists, interfaces with client questions.
• Handles check requests, travel expenses and travel arrangements, including airline, car and hotel reservations.
• Processes new attorneys’ admissions to jurisdictions needed for them to be able to file with the court.
• Assists attorneys with memberships outside of the Firm, as needed.
• Coordinates CLE’s for attorneys (submitting for approval, etc.).
• Reads, sorts and dates incoming mail. Ensures outgoing mail is timely delivered. If necessary, routes mail to specific delivery service and follows up on timely delivery.
• Prepares materials for publication or speaking engagements.
• Performs research as needed, utilizing the internet or other web-based programs.
• Coordinates secretary backup support in accordance with the scheduled time off to ensure assistance is provided as necessary.
• Adheres to Firm policies and procedures as outlined in the Firm Handbooks.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Bachelor's degree preferred.
• 2-5 years Litigation experience required. Mid-to-large size firm preferred.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel), document management systems (NetDocs), billing software (Carpe Diem) and expense software (Emburse).
• Solid experience working in ECF and Texas state e-filing systems. Familiarity with state and federal rules and procedures.
• Ability to prepare complex documents using advanced word processing features including styles, section formatting, merge, tables, redlining, cross referencing, indices, table of contents, table of authorities, etc.
• Strong attention to detail, proof-reading skills, organizational skills, and ability to manage time effectively.
• Excellent interpersonal and communication skills and the ability to collaborate well in a team.
• Self-starter with the ability to work independently and to perform with a high level of accuracy in a high-volume environment.
• Ability to multi-task while maintaining a quality work product, balancing workload, and meeting deadlines.
• Above average customer service skills with a willingness to help others.
• Ability to work overtime as needed.

Title: Senior Technical Support Engineer (Care Delivery)

Employment Type: 6-Month Contract-to-Hire

Start Date: ASAP

Work Model: Hybrid – 3 days onsite required

Eligible Locations: Boston, MA | Raleigh, NC | Dallas, TX | Waterloo, Ontario (Canada)

Compensation: 65-68/hr

About the Role

We are hiring a Senior Technical Support Engineer to support a complex production application environment focused on care delivery workflows. This is a hands-on troubleshooting role for someone who enjoys diagnosing real system problems — not a developer stop-gap role.

You will investigate live production issues, analyze application behavior, read backend code, execute SQL queries, and either resolve problems directly or partner with engineering teams to drive fixes.

The ideal candidate is a career technical support professional who takes ownership of issues and thrives in a high-impact operational environment.

What You’ll Do

• Reproduce and diagnose complex production issues
• Read and interpret object-oriented backend code
• Execute advanced SQL queries to validate system behavior
• Identify root cause and resolve issues when possible
• Escalate bugs to engineering with clear technical documentation
• Support ongoing operational stability of the platform
• Work within ticketing systems to manage incidents
• Improve support tooling and workflows
• Collaborate cross-functionally with engineering and operations teams

Required Qualifications

Technical

• Strong object-oriented programming background in Java, Go, or Python (must be strong in at least one)
• Advanced SQL querying skills
• Application-level troubleshooting experience
• Ability to read and debug code (not just run scripts)
• Experience working within ticketing/incident systems

Preferred Qualifications

• Experience as a Senior/Staff/Principal Technical Support Engineer
• Python scripting or automation experience
• Exposure to AI workflow optimization
• Healthcare or life sciences industry experience (nice to have)

Ideal Candidate Profile

• Senior application support engineer (career support track)
• Comfortable reading production code daily
• Strong ownership mindset — drives problems to resolution
• Not a developer seeking a temporary role
• Enjoys deep troubleshooting and operational stability work

Additional Details

• 6-month contract to hire
• Hybrid (3 days onsite required)
• Candidates must reside in Boston, Raleigh, Dallas, or Waterloo
• Immediate start preferred

Job Summary

The Health Information Systems Manager is responsible for designing, implementing, and maintaining systems that support data-driven decision-making across enterprise applications. This role analyzes business requirements, develops reporting solutions, and ensures the accuracy and integrity of data used for strategic and operational decisions.

The position also oversees system administration functions such as user access management, system performance monitoring, and troubleshooting while ensuring compliance with security policies and regulatory standards. This role plays a critical part in safeguarding sensitive data, enforcing security protocols, and supporting audits to maintain system integrity and compliance.

Key Responsibilities

Electronic Health Records (EHR) and Health Information Systems Management

• Serve as the functional owner and administrator for the organization’s electronic health record (EHR) system and other related applications.
• Configure, maintain, and optimize system functionality to support operational and program workflows.
• Manage system security, user access, roles, permissions, and data retention in accordance with privacy and compliance requirements.
• Coordinate system upgrades, patches, testing, and system deployment activities.
• Ensure reporting and data processes comply with applicable regulations and standards, including privacy and healthcare data regulations (e.g., HIPAA, HITECH), internal policies, and accreditation requirements.
• Act as the primary liaison between the organization and system vendors, ensuring effective communication and issue resolution.
• Complete and maintain relevant system certifications and technical training as required.

Clinical Workflow, Data, Forms, and Reporting

• Design and maintain system configurations and documentation workflows aligned with quality standards and reporting requirements.
• Utilize available system functionality to support efficiency and data accuracy, including form building, data exports, dashboard creation, and reporting tools.
• Develop and maintain custom queries and reports using Structured Query Language (SQL) and other reporting tools.
• Support business intelligence reporting and dashboard development using modern data visualization platforms.
• Collaborate with internal teams to ensure data is accurate, complete, and usable for reporting and operational needs.
• Observe operational workflows when necessary to better understand reporting requirements and system usage.
• Monitor and audit operational workflows and data quality.
• Design and conduct validation testing to ensure system deliverables meet defined requirements.
• Maintain and support legacy systems while assisting with transitions to modern platforms when necessary.

Project Management and System Support

• Lead and manage EHR and information system projects, including implementations, optimizations, and regulatory initiatives.
• Develop project plans, timelines, and deliverables.
• Track risks, issues, and project outcomes to ensure successful completion.
• Develop and deliver training related to system workflows, documentation standards, and system updates.
• Provide advanced technical support and issue escalation for system-related challenges.
• Create and maintain documentation, system workflows, and user guides.
• Coordinate internal and external stakeholders during system migrations or major upgrades.

Additional Responsibilities

• Promote a culture of continuous quality improvement and operational excellence.
• Perform other duties as assigned.

Qualifications

Education & Experience

• Bachelor’s degree or equivalent experience required.
• Minimum of four (4) years of relevant experience in health information systems, data management, or related fields.

Technical Knowledge

• Experience working with electronic health record (EHR) systems or similar enterprise applications strongly preferred.
• Proficiency with relational databases and data structures.
• Ability to write SQL queries and develop reports using database reporting or business intelligence tools.
• Understanding of systems engineering concepts, testing methodologies, and data modeling techniques.
• Proficiency with Microsoft Office applications.

Preferred Experience

• Experience supporting healthcare, behavioral health, or social service program operations.
• Experience working with data reporting, dashboards, and analytics platforms.

Skills

• Ability to work independently with minimal supervision.
• Strong collaboration and communication skills across technical and operational teams.
• Strong analytical thinking and problem-solving abilities.
• Excellent organization and attention to detail.
• Ability to learn new workflows, processes, and technologies quickly.
• Strategic thinking and creative problem-solving skills.

Summary:

The Clinical Documentation Registered Nurse collaborates extensively with physicians, nursing staff, other patient caregivers and coding staff to improve the quality and completeness of documentation of care provided and coded for coordination, abstraction and submission of accurate data required by CMS. Facilitates concurrent modifications to clinical documentation to insure commensurate reimbursement of clinical severity and services rendered to patients with a DRG based payer (Medicare, Medicaid). Supports timely, accurate and complete documentation of clinical information used for measuring and reporting physician and facility outcomes. Communicates with and educates all clinical staff concerning accurate and effective clinical documentation.

Responsibilities:

• Reviews inpatient medical records for identified payer populations as within one business day of admission and throughout hospitalization to identify opportunities for physician documentation.
• Analyzes clinical status of patient, current treatment plan, and past medical history and identifies potential gaps in MD documentation and leaves physician query to obtain complete, accurate clinical documentation.
• Works closely with HIM coding staff to assure documentation of discharge diagnosis and any co-existing co-morbidities is a complete reflection of the patient’s clinical status and care
• Maintain a DRG worksheet to assist coders on identifying all documented POA/HAC, diagnosis and procedures
• Updates DRG worksheet to reflect any changes to inpatient status/procedure/treatment and confers with the physician to finalize diagnosis.
• Demonstrates basic knowledge about HIM coding standards and applies to ongoing evaluation of medical record documentation for accuracy of physician documentation to support the acuity of illness.
• Performs chart review on expired patients to identify severity of illness and risk of mortality for performance improvement activities.
• Develops and implements plans for both formal and informal education of physician, nursing, and other clinical staff on clinical documentation opportunities, coding and reimbursement as well as performance improvement methodologies.
• Collaborate with case manager regarding cases with length of stay outside of the expected GMLOS, to ensure documentation identifies severity of illness and maximizes reimbursement potential.
• Coordinates and assures complete and accurate data collection and validation for public reporting data initiatives for Premier, CMS and JCAHO.
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps identify problems, offers solutions, and participates in their resolution.
• Coordinates with quality department by: providing concurrent review for core measures documentation, providing retrospective chart audits as needed, and educating nursing and medical staff of improvement and current status of quality initiates.
• Performs follow-up to document physician response to queries. Tracks and trends patterns of physician responses and reports monthly to director.
• Designs and implements collaboration with physician leadership specific tools to support medical record physician documentation.
• Review clinical issues with coding staff to assign working DRG’s.
• Work collaboratively with the coding staff to ensure that documentation of discharge diagnoses and co-morbidities are a complete reflection of the patient’s clinical status and care.
• Review final DRG and compare with clinical data gathered to ensure the DRG assigned is appropriated and that all co-morbidities are captured.
• Communicates with Case Management Director and/or Vice President of Medical Affairs regarding program barriers/success/outcomes of CDI program.
• Assists in collection and organization of data for analysis by appropriate medical and hospital committees.
• Consistently meets established productivity targets for record review.
• Maintain strict confidentiality at all time.
• Performs other duties as assigned. 

Requirements:

• Associate's Degree in Nursing
• RN License in state of employment or compact

Work Schedule:

PRN

Work Type:

Per Diem As Needed