Ediscovery Query Syntax Jobs in Usa

JOB DESCRIPTION:

Title: Payroll Tax Analyst

Location: Hybrid - Louisville, KY 40202 (Onsite: 2-3 days, 9-10 days a month)

Duration: 6 months, possibility of extension & Permanent

Job Summary:

• The Payroll Tax Analyst is responsible for the timely and accurate preparation of US and Canadian payroll tax returns, deposits, and reconciliations utilizing designated HRMS (Workday) software, ADP SmartCompliance, Query/report writing, and Excel.
• These include State/Local for US and Federal and Provincial payroll tax liabilities for 20+ legal entities across the US and Canada on behalf of the client and its related US subsidiaries.

Job Responsibilities:

• The position requires independent research and timely responses to inquiries/notifications from various tax authorities by accessing the required governmental websites. Additionally, the preparation of amended returns is required.
• The Payroll Tax Analyst will research and respond to less complex payroll tax/compliance issues by managing case management system tickets.
• The Payroll Tax Analyst is responsible for ensuring all tax reconciliations, returns, and deposits are completed, filed, and paid by published due dates. Also, analyze multi-state payroll tax data and perform calculations to ensure payroll information is reported to governmental agencies as required.
• The Payroll Tax Analyst will assist with the tax testing of HRMS tax releases, and may assist with the year-end W2, T-4, and RL-1 preparation, reconciliation, corrections, and filings.
• The Payroll Tax Analyst will remain current on payroll tax guidelines, utilizing BNA, ADP, APA, CPA and Equifax, and other payroll and payroll tax publications to ensure ongoing compliance with all payroll tax laws and regulations.
• The Payroll Tax Analyst will communicate regularly with managers/HR business partners and liaise with Tax Authorities and escalate compliance issues to management as needed.
• The Payroll Tax Analyst must closely follow Standard Operating Procedures (SOPs) and company policies at all times to ensure Company compliance and minimize risk.
• Communicate effectively with teams across HR Services to ensure customer service SLAs are met and/or exceeded.

Requirements:

• The position requires client service skills, close attention to detail, excellent communication skills, advanced interpersonal skills, and teamwork.
• Requires strong computer and analytical skills in a Windows-based environment – including Excel, Outlook, and Word

Additional Details:

• Individuals will use Workday to complete funding
• Funding to the government every pay cycle
• Assist with Auditing
• Reconciliations
• Remittances
• Previous payroll experience or payroll tax
• Attention-to-Detail
• Excel
• Workday experience is a plus

*U.S. citizenship and residency in the Atlanta area are required*

OneSparQ is looking for a Product Data Analyst to contribute to a growing wholesale distributor in Atlanta, GA.

Required Skills:

• Bachelors degree in information systems, Business Administration, Supply Chain or related field
• 3–5 years of experience working with product data, ideally within wholesale distribution, manufacturing, or consumer products environments
• Working knowledge and experience with enterprise-grade PIM Platforms (EnterWorks Preferred)
• Data governance, GS1 standards knowledge, and data analytics
• Proficiency in Microsoft Excel
• Working knowledge of SQL, data querying, and database extraction techniques

Additional Skills: (not required)

• ERP system knowledge (SAP, Oracle, Infor)
• Power BI Experience

Responsibilities:

• Manage and maintain product data within the Product Information Management (PIM) system, including product records, attributes, categories, and digital assets
• Oversee the full lifecycle of product data, from product onboarding and enrichment to discontinuation
• Collaborate with IT, Merchandising, Marketing, and Supply Chain teams to ensure product data is accurate, complete, and launch-ready
• Support PIM system workflows, integrations, and testing to ensure smooth data management across internal systems
• Maintain product data standards and conduct regular audits to ensure consistency, accuracy, and compliance
• Create and manage product content including titles, descriptions, specifications, and marketing details
• Coordinate the publication and distribution of product information to internal systems, eCommerce platforms, and external marketplaces
• Build and maintain reporting dashboards to track data quality, completeness, and vendor compliance
• Work with vendors and internal teams to resolve data issues and ensure proper product data submissions
• Provide training and support to internal teams on PIM tools, processes, and data standards

Job Summary:

Working as part of a category-focused team, the Merchandise Planner is responsible for the availability of products for our customers, by managing the timely flow of inventory through our supply chain and supporting the Planning Manager in the delivery of the overall merchandise plan. Working in close partnership with the Buying team, the Merchandise Planner will develop strategies to effectively drive sales and profitability by proactively identifying key issues and areas of opportunity, developing creative solutions to solve problems and improve business outcomes.

The Merchandise Planner will prepare accurate forecasts and plans, including optimization recommendations for inventory and assortment. The Merchandise Planner will lead a team of 1-2 Replenishment Planners / Analysts, providing their direct reports with training and coaching opportunities, as well as direction on day-to-day tasks. Key measures of success include sales, receipts, markdown & margin vs budget, inventory vs budget, warehouse in stock %, OTIF, in store Availability.

Job Responsibilities

• Work closely with the Planning Manager and Buying team to ensure close management of available OTB and a good understanding of the category strategy, including new initiatives or areas of growth opportunity.
• Accountability for category in store availability targets, ensuring that appropriate reporting is in place to understand availability opportunities at various levels of granularity.
• Work closely with Planning Manager and Buying team to ensure that OTB / Availability risks are clearly understood and communicated with appropriate category and functional leaders – where possible recommending action to mitigate or improve.
• Work closely with the Buying teams and their own direct reports to identify and recommend areas of improvement to support increases in sales or stock turn, ex. Optimization of store assortments or range rationalization.
• Fully manage basic/core items in terms of projecting, ordering and store replenishment such as order calculation, submission, confirmation, order maintenance, PO allocation, etc.
• Work closely with vendors, stores and internal customers to resolve order and invoice discrepancies, compliance issues, RTVs and cycle count recommendations.
• Fully utilize analytical tools including Smartlook and Aptos Analytics to prepare standard and ad hoc reports for self and the team.
• Effectively allocate merchandise and balance inventory levels by store by merchandise category, identifying any issues to the flow of inventory and finding solutions or seeking support to resolve.
• Build and maintain all Allocation & Replenishment (A&R) forecast models, seasonality curves, lead times, dynamic min/max, and vendor review schedules to effectively manage vendor on order, backstock inventory, and daily store replenishment.
• Build new store inventory and assortment plans in partnership with Merchandise Planners and Buyers.
• Carry out post launch analysis of new store openings or new initiatives to ensure appropriate replenishment metrics are in place, taking remedial action if required.
• Effectively plan and manage entrance/exit strategies of seasonal products, including sell through reporting and risk reporting.
• Develop good working relationships with vendors and internal field leadership teams, ensuring any communication is timely, focused and supportive.
• Visit stores regularly to gain a full understanding of our customers and their needs and to gain firsthand perspective of the results of the planning and allocation process.
• To demonstrate every day the values of WHSmith North America

Job Requirements

• Bachelor’s degree with coursework in math or statistics preferred
• 2+ years of work experience in a retail corporate office or stores preferred
• 2+ years of experience in a retail planning or allocation role would be preferred
• Experience with merchandising, analytics, planning, and/or allocation systems preferred
• Robust problem-solving, analytical, and data management skills.
• Good knowledge of MS Office packages (Word, Excel, PowerPoint) with a high proficiency in Excel (pivot tables, lookups, and advanced formulas, power query a plus)
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

Job Summary:

Working as part of a category-focused team, the Merchandise Planner is responsible for the availability of products for our customers, by managing the timely flow of inventory through our supply chain and supporting the Planning Manager in the delivery of the overall merchandise plan.

Working in close partnership with the Buying team, the Merchandise Planner will develop strategies to effectively drive sales and profitability by proactively identifying key issues and areas of opportunity, developing creative solutions to solve problems and improve business outcomes. The Merchandise Planner will prepare accurate forecasts and plans, including optimization recommendations for inventory and assortment. Key measures of success include sales, receipts, markdown & margin vs budget, inventory vs budget, warehouse in stock %, OTIF, in store Availability.

Job Responsibilities

• Work closely with the Planning Manager and Buying team to ensure close management of

available OTB and a good understanding of the category strategy, including new initiatives or

areas of growth opportunity.

• Accountability for category in store availability targets, ensuring that appropriate reporting is

in place to understand availability opportunities at various levels of granularity.

• Work closely with Planning Manager and Buying team to ensure that OTB / Availability risks

are clearly understood and communicated with appropriate category and functional leaders

– where possible recommending action to mitigate or improve.

• Work closely with the Buying teams and their own direct reports to identify and recommend

areas of improvement to support increases in sales or stock turn, ex. Optimization of store

assortments or range rationalization.

• Fully manage basic/core items in terms of projecting, ordering and store replenishment such

as order calculation, submission, confirmation, order maintenance, PO allocation, etc.

• Work closely with vendors, stores and internal customers to resolve order and invoice

discrepancies, compliance issues, RTVs and cycle count recommendations.

• Fully utilize analytical tools including Smartlook and Aptos Analytics to prepare standard and

ad hoc reports for self and the team.

• Effectively allocate merchandise and balance inventory levels by store by merchandise

category, identifying any issues to the flow of inventory and finding solutions or seeking

support to resolve.

• Build and maintain all Allocation & Replenishment (A&R) forecast models, seasonality curves,

lead times, dynamic min/max, and vendor review schedules to effectively manage vendor on

order, backstock inventory, and daily store replenishment.

• Build new store inventory and assortment plans in partnership with Merchandise Planners

and Buyers.

• Develop good working relationships with vendors and internal field leadership teams,

ensuring any communication is timely, focused and supportive.

• Visit stores regularly to gain a full understanding of our customers and their needs and to

gain firsthand perspective of the results of the planning and allocation process.

Job Requirements

• 2+ years of experience in a retail planning or allocation role would be preferred

• Experience with merchandising, analytics, planning, and/or allocation systems preferred

• Robust problem-solving, analytical, and data management skills.

• Demonstrates high standards and takes accountability; detail-oriented person who takes

pride in maintaining and delivering superior accuracy.

• Good knowledge of MS Office packages (Word, Excel, PowerPoint) with a high proficiency in

Excel (pivot tables, lookups, and advanced formulas, power query a plus)

Who You Are:

The Tableau Developer is a key member of the Data & Analytics team reporting to Director of BI. This role is responsible for designing, developing, and maintaining interactive dashboards and reports using Tableau to support business decision-making. This role partners business stakeholders, data engineers, and analysts to translate complex data into intuitive visual insights while ensuring performance, data accuracy, and best visualization practices.

The role will follow Tableau best practices for visualization design, naming conventions, and documentation while also maintaining version control and promoting content across environments (Dev / Test / Prod) On Tableau Cloud.

What You'll Do:

• Design and develop interactive Tableau dashboards and reports that clearly communicate key business metrics and trends.
• Translate business requirements into effective data visualizations using best practices in visual analytics.
• Optimize dashboards for performance, scalability, and usability.
• Connect Tableau to multiple data sources (e.g., SQL databases, data warehouses, cloud platforms, Excel, APIs).
• Create and maintain data models, joins, calculations, parameters, and filters.
• Perform data validation and reconciliation to ensure accuracy and consistency.
• Work closely with stakeholders to gather requirements and understand reporting needs.
• Provide data-driven insights and recommendations to support strategic and operational decisions.
• Conduct user training and enablement sessions when needed.
• Monitor dashboard usage and performance.
• Troubleshoot data issues, refresh failures, and user access problems.
• Enhance and maintain existing dashboards as business needs evolve.

You'll Need To Have:

• Bachelor’s degree in computer science, Information Systems, Data Analytics, or related field.
• 5+ years of Tableau development experience.
• Solid understanding of SQL for data querying and validation.
• Experience working with relational databases and data warehouses (e.g., Snowflake, Redshift, SQL Server, Oracle).
• Strong knowledge of calculated fields, LOD expressions, table calculations, and parameters.
• Strong analytical mindset with attention to detail.
• Ability to interpret data and explain insights clearly to non-technical audiences.
• Understanding data modeling concepts (facts, dimensions, star schema).
• Excellent communication and stakeholder management skills.
• Ability to gather requirements and translate them into technical solutions.
• Strong problem-solving and time management skills.

We'd Love To See:

• Experience with Tableau Cloud administration.
• Knowledge of ETL tools like Talend or AWS Glue.
• Experience with Python or R for advanced analytics.
• Familiarity with Agile / Scrum methodologies.
• Tableau certification (Desktop Specialist, Certified Data Analyst, etc.).

Capri Perks:

• Generous Holiday Schedule & Vacation Days
• Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
• Cross-brand Discount
• Exclusive Employee Sales
• Fav 5 Cards (MK Discount for friends and family)
• 401k Match
• Paid Parental Leave
• Thrive Wellness Program (seasonal in-office massages and more!)
• Commuter Benefits
• Gym Discounts

CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Jimmy Choo and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Facilities Engineer - PM

Pay rate: Up to 115k + Bonus

Position Overview

The Facilities Engineer / Project Manager is responsible for planning, directing, and coordinating strategic projects that enhance operational performance across the organization. This role sets project goals, defines milestones, identifies roadblocks, and drives the actions needed to eliminate them. Working closely with production, planning, maintenance, and logistics teams, this position leads both short‑ and long‑term improvement initiatives aimed at increasing capacity, reducing lead times, improving delivery performance, and elevating product quality.

This is an individual‑contributor role with high visibility, requiring strong analytical skills, hands‑on problem‑solving, and the ability to communicate progress to senior leadership.

Key Responsibilities

Project Leadership & Execution

• Define project scope, goals, milestones, and success criteria.
• Identify roadblocks and independently drive solutions to remove them.
• Lead continuous improvement initiatives across multiple departments.
• Plan, review, and collaborate with design teams on structural upgrades, line installations, and modifications.
• Serve as the voice of manufacturing during equipment or line upgrade projects.

Process Improvement & Analysis

• Analyze business functions to identify improvement opportunities.
• Conduct advanced data collection and value‑stream mapping.
• Perform trend analysis and develop data‑driven recommendations.
• Research external methods, tools, and technologies to support new business solutions.
• Increase productivity, safety, and quality through targeted project deliverables.

Cross‑Functional Collaboration

• Work closely with department managers, quality specialists, engineering, and supply chain teams.
• Provide tools, insights, and support to operational teams to improve productivity.
• Partner with finance to produce accurate cost and productivity reporting.
• Organize, track, and report on team meetings and project progress.

Documentation & Reporting

• Develop clear communication methods for reporting project metrics.
• Ensure performance data is accurate, timely, and accessible across all levels of the organization.
• Maintain detailed project documentation, including Gantt charts, dashboards, and presentations.
• Deliver regular updates to senior leadership on strategy, progress, and adjustments.

Required Qualifications

• Bachelor’s degree and 5+ years of relevant experience (additional experience may substitute for a degree).
• Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and MS Project.
• Experience with SharePoint, report generation, and data analysis.
• Ability to write queries and macros; experience with Access databases.
• Working knowledge of Power BI and Visual Basic.
• Strong understanding of ERP systems.
• Excellent attention to detail, organizational skills, and analytical ability.
• Strong leadership, communication, and problem‑solving skills.
• Self‑motivated, fast learner, and able to work independently.

Physical Requirements

• Ability to pass a Fit‑for‑Duty physical exam.
• Ability to wear required PPE (safety boots, glasses, hearing protection, gloves, dust mask, etc.).
• Ability to climb ladders and work at heights up to 40 ft.
• Ability to lift and move up to 40 lbs (heavier loads require assistance).
• Ability to stand, walk, crawl, climb stairs, bend, squat, kneel, and crouch regularly.
• Ability to work indoors regularly and outdoors occasionally in all weather conditions.
• Adequate vision for close work, depth perception, and focus adjustment.

Preferred Qualifications

• Training or certification in Lean, 5S, or Six Sigma.

Benefits

A comprehensive benefits package is offered, which may include:

• Competitive compensation
• Medical, dental, and vision insurance
• Life and disability coverage
• FSA and HSA options
• Paid vacation, sick leave, and holidays
• Paid parental leave
• Tuition reimbursement and adoption assistance
• 401(k) with company match
• Uniform allowance and other role‑specific benefits

Job Title: Senior Resource Planner (Manufacturing & Power Gen)

Location: Alpharetta, GA (On-site/Hybrid)

ROLE SUMMARY

We are seeking a highly analytical Senior Resource Planner to lead the optimization of our project lifecycle, from planning through commissioning. This is not a traditional scheduling role; you will act as a strategic advisor, auditing our current "Excel-centric" workflows to identify inefficiencies and architecting data-driven solutions. You will bridge the gap between complex power generation manufacturing and modern project management methodology, leveraging Power BI and AI tools to transform raw data into actionable executive insights for people and materials planning.

STRATEGIC RESPONSIBILITIES

• Resource Planning: Review existing MS Excel plans and develop an all-encompassing resource and material view to ensure each project is properly staffed with acceptable levels of utilization
• Operational Audit: Analyze existing project management and manufacturing workflows currently managed in MS Excel. Identify "single points of failure," data silos, and opportunities for automation.
• Systems Architecture: Lead the transition from manual spreadsheet tracking to integrated project controls. Develop logically linked master schedules that account for manufacturing lead times and on-site commissioning variables.
• Advanced Data Visualization: Design and implement Power BI dashboards to provide real-time visibility into project health, cost control, and resource needs and utilization across the portfolio.
• Critical Path & Risk Modeling: Perform advanced critical path analysis and "what-if" scenarios for high-stakes power generation and automation projects.
• Cross-Functional Advisory: Serve as the lead technical advisor to Project Managers and Engineers, resolving complex scheduling bottlenecks and resource conflicts.
• Automation & AI Integration: Explore and implement AI-driven tools to enhance forecasting accuracy and automate repetitive data entry tasks within the project lifecycle.
• Commissioning Oversight: Integrate site-specific commissioning phases into the master manufacturing schedule to ensure seamless handoffs and contract compliance.

KNOWLEDGE, SKILLS & EDUCATION

• Education: Bachelor’s Degree in Engineering, Construction Management, or Business Analytics.
• Experience: 7+ years of experience in forecasting, project planning/scheduling within Manufacturing, Power Generation, or Industrial Automation.
• Excel Mastery: Expert-level MS Excel skills (VBA, Power Query, Macros, complex modeling) are required, as you will be "deconstructing" the current business logic built into spreadsheets.
• Modern Stack: Proficiency in Power BI is highly desirable. Experience with AI-assisted project management tools is a significant plus.
• Technical Tools: MS Project or Primavera P6 is a plus but not required.
• Analytical Mindset: Proven ability to translate technical manufacturing constraints into clear, high-level business reports for stakeholders.

Akkodis is seeking an Engineering Technician role is a Contact with a clientin Santa Clara, CA (Onsite), We’re ideally looking for an applicant with 4+ years of equivalent experience in a Lab or Datacenter environment. Visio and CAD experience for Lab R&D projects and Rack Management. Experience with handling PDUs and Power in Labs.

Pay Range: $63-$65/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Summary

• We're looking for a motivated Engineering Technician (Contract) for support our Colossus quality assurance labs. In this role, you will be faced the challenge of providing a test-bed for our developers to test software on various hardware before releasing them.
• Additionally, collaborate with Infrastructure Engineers, installing and maintaining Windows/Linux platforms and using creativity while finding solutions.
• We expect things to break in this lab, as the software is mostly low-level device drivers, and the bugs in them do break boards and GPUs.
• We seek to catch problems early in our labs rather than in user devices.
• Our labs run more than 100,000 tests per day and is part of a DevOps pipeline that needs constant supervision, tracking, monitoring and break-fix.

What you'll be doing:

• Handling Labs and Datacenters using DCIM Tools, spreadsheets and task tracking tools.
• Your responsibilities will also include defining standards in labs to keep them safe, clean and organized.
• Deploy test boards that run automated tests from a Software Developers and triage and root cause board issues which are not due to hardware or software issues but, that potentially have test setup issues.
• Remove and redeploy boards that need software and/or hardware upgrades from board engineers in a regular cadence.
• Work closely and pro-actively with other engineering teams such as system architects, chip and board designers, software/firmware engineers, HW/SW QA teams and Applications engineering teams to drive design, development, debug and release of next generations products.
• Take active part in procurement decisions for Lab by choosing from various options available, getting test copies and doing proof of concepts and then providing recommendations.
• Collect data for critical metrics for the lab and track progress.

What we need to see:

• Associates or Bachelors Degree in a Tech related Major or 4+ years of equivalent experience in a Lab or Datacenter environment.
• Ability to perform well at work without requiring constant manager supervision.
• Ability to do deploy and cable servers and test equipment.
• Basic user level understanding of Unix/Windows, and Networking with Enterprise Switches and Routers.
• Skills to work with teammates of various abilities and experiences.
• Ability to find tasks where you need help from sys-admins and communicate those, coordinate with them to integrate those solutions
• Perseveration to debug a hard problem and out of box thinking to seek those.
• To be successful in this position, you should have a love of working with close-knit, multi-disciplinary teams, and enjoy hands-on work with state of the art platforms.

Ways to stand out from the crowd:

• Visio and CAD experience for Lab R&D projects and Rack Management.
• Lab/Datacenter Procurement Experience.
• Experience with handling PDUs and Power in Labs.
• System administrator level experience on Unix/windows and knowledge of scripting to automate workflows (bash/python).
• Basic knowledge of Git/Perforce to check-out, edit and check-in scripts.
• Ability to write SQL queries to get data from MySQL DBs.

If you feel this is not something that you are currently interested in, but know of someone, that might be, please share the details with them or let me know their details so I can reach out to them!

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Salesforce Technical Manager

Location: Santa Clara, CA (Onsite)

Contract

Role Overview

We are looking for a hands-on Salesforce Technical Manager to drive end-to-end delivery, development, and support. This role requires a strong mix of Salesforce development, administration, and stakeholder interaction.

Key Responsibilities

Jira Ticket Ownership & Delivery

• Own Jira tickets from analysis, estimation, development to deployment
• Troubleshoot production issues and deliver timely fixes
• Identify improvements from recurring support requests

Salesforce Development (Hands-On)

• Develop Apex classes, triggers, and test classes
• Build Lightning Web Components (LWC)
• Write efficient SOQL queries
• Support integrations (APIs, middleware coordination)

Salesforce Administration

• Configure Flows, Validation Rules, Permission Sets, Page Layouts
• Manage Assignment Rules and Approval Processes
• Perform data operations (data loads, cleansing, deduplication)
• Maintain system security and user access

Business & Functional Interaction

• Gather requirements and convert them into user stories
• Work closely with business stakeholders
• Conduct demos and support UAT

Process & Best Practices

• Ensure adherence to Salesforce best practices
• Improve processes, documentation, and delivery standards

Required Qualifications

• 6–10 years of Salesforce experience (Development + Administration)
• Strong hands-on expertise in Apex, LWC, SOQL, and Flow Builder
• Good understanding of Salesforce data model and security model
• Experience working in Agile environments (Jira)
• Strong communication and stakeholder management skills

Preferred Qualifications

• Salesforce Certifications (Admin, Platform Developer I / II)

Head of Business Operations

Brief Summary

The Head of Business Operations owns the configuration, integrity, and scalability of the company's business operations systems, serving as the bridge between business strategy and technical execution reporting directly to the CEO/Co-Founder. This role is responsible for translating institutional knowledge into scalable business processes,

ensuring data integrity, and enabling the transition from ad-hoc decision making to data-driven workflows. This is a senior management role with individual-contributor responsibilities, broad cross-functional authority, and high executive visibility.

The Head of Business Operations will take a lead role in defining the data architecture, implementing process guardrails, and analyzing operational data to drive strategy. This person acts as the cross-functional orchestrator of the business operations system, collaborating with Sales, Production, and Leadership to extract & refine business logic and codify it into streamlined processes. Success in this role requires a strong backbone to enforce higher standards, and an analytical and systems-thinking mindset to visualize downstream effects.

What Success Looks Like

● All core workflows are analyzable, have entrance/exit criteria, and are governed by continuously improving SOPs

● Leadership can answer key operational questions without ad-hoc data pulls

● Administrative overhead for sales and production staff is measurably reduced through intuitive, user-centric workflow design and automation.

● Data integrity is proactively enforced through automated validation gates, ensuring all transactions reaching Production meet technical completeness standards

● Schema changes follow a formal change process without disruptive production breakage

● Cross-team handoffs show measurable reductions in rework or delays

● Operational reporting has shifted from reactive status checks to predictive insights, providing automated triggers for churn risks and production bottlenecks

Duties & Responsibilities

Requirements Engineering (Internal Product Owner)

● Conduct structured interviews with stakeholders (Sales, Production) to extract complex business logic, transforming qualitative requirements into workflow pipelines, binary system gates, and automation triggers.

● Treat internal tools as a "Product" and internal staff as "Users," conducting user research to ensure workflows are intuitive and reduce friction.

● Act as the liaison between business stakeholders and technical teams to ensure alignment.

● Define, mandate, and manage the company's "Data Dictionary" and Standard Operating

Procedures (SOPs), ensuring a unified language and common framework is adopted across all functional teams.

System Ownership & Platform Governance

● Own the configuration and architecture of the company’s operating platform (currently ), defining object relationships and preventing schema drift.

● Translate strategic business objectives into system logic, automation rules, and workflows to create a scalable operating platform that generates measurable, actionable data.

● Define and enforce strict "Entrance and Exit Criteria" for all business process stages to prevent data errors (the enforcement aspect).

● Manage the change control process for system updates to prevent disruption to active workflows.

Business Intelligence

● Responsible for building decision-grade operational reporting and analysis (but not exploratory data science/research or data engineering).

● Query and analyze cross-functional data to drive strategic business decisions, identify performance gaps, and uncover opportunities for revenue optimization and growth (e.g., ROAS, marketing attribution, churn risks, customer LTV).

● Own and facilitate the weekly business review, working with management and leads to refine reporting and insights across the organization.

● Design and maintain management reporting dashboards to track key performance indicators and operational health.

Decision Authority

This role has final decision authority over the following areas:

● Operating system structure and data definitions

● Workflow stage definitions and gating logic

● Approval or rejection of system changes that affect data integrity

Desired Qualifications & Traits

● Systems Thinker: Possesses strong systems thinking capabilities, naturally visualizing the downstream effects of upstream changes (e.g., how a change in the Sales form affects the Production floor). They prioritize long-term scalability over short-term "hacks."

● Pragmatic Architect: Maintains a pragmatic approach to architecture, balancing "perfection with business utility." They know when to implement a rigid constraint and when to allow manual flexibility, always focused on delivering high-utility features.

● Operational Excellence Steward: Demonstrates operational discipline and the ability to define, promote, and enforce process compliance among diverse teams. They value consistency and predictability and are willing to say "No" when requests threaten system integrity and guide the team to the right trade-off.

● Analytical & Problem-Solving Mindset: Possesses an investigative nature, focusing on finding root causes and proactively hunting for "process leaks" and undefined variables. They validate assumptions with data rather than anecdotes.

● Coach & Change Leader: Possesses high emotional intelligence and the teaching ability to re-program legacy habits. They can explain why a new system is better to resistant teams and guide them through the transition with patience and clarity.

● Ambiguity Simplifier: Has the ability to simplify ambiguity, taking chaotic business inputs and structuring the information into linear, standardized processes.

● Translator & Data-Centric Communicator: Has strong communication skills to fluently bridge the gap, explaining technical constraints to non-technical stakeholders in plain English.

● Detail-Oriented: Is highly detail-oriented, obsessed with consistent naming conventions and data definitions. They notice misalignment in data definitions immediately, ensuring organizational clarity and data integrity.

Experience & Educational Requirements & Preferences

Experience & Educational Background

● 7+ years of experience in Business Operations, Systems Administration, or Data Analysis.

● Bachelor’s degree in Business, Information Systems, or related field required, Master's degree preferred.

● People Management and Team Building

Platform Expertise & Architecture

● Low-Code/No-Code Mastery: Advanced proficiency with Low-Code/No-Code platforms ( , Airtable, Salesforce) is required, including the management of complex automation rules, dependencies, and integration webhooks.

● Business Object Modeling / Relational Database Design: Proven experience designing relational database schemas (One-to-Many, Many-to-Many), specifically including the ability to translate flat spreadsheets into relational objects (e.g., separating "Orders" from "Line Items").

● API & Integration Knowledge: Ability to read API documentation to understand system

capabilities/limitations.

● Lightweight Scripting & Automation (Preferred): Proficiency with basic data-related scripting (Python, SQL) or advanced spreadsheet macros (VBA) to independently manipulate datasets or prototype logic is a strong plus.

Process, Intelligence, & Change Management

● Business Process Modeling (BPM): Experience with Business Process Modeling (BPM), including creating detailed swimlane diagrams to visualize hand-offs and defining strict "Entrance and Exit Criteria" for process stages.

● Business Intelligence (BI) & Reporting: Proficiency in designing Business Intelligence (BI) dashboards and reports, with an understanding of how to structure data for customer segmentation and cohort analysis.

● Change Management & Training: Experience managing change, designing rollout plans, and creating training materials and SOPs for users in a fast-paced environment.