Edikted Returns And Exchanges Jobs in Usa

In this role, the Retail/Warehouse Associate, where you will help organize and maintain a tidy workspace, work with supervisors to meet daily goals, and follow schedules and complete assigned tasks on time.

Additional duties include coordinate with other departments when needed, respond to questions by phone, email, or in-person, support returns and exchanges in a timely manner, manage simple records and enter information accurately, handle orders, shipments, and basic inventory checks, as well as assist with packaging, labeling, and preparing items for delivery, learn company products and services to better assist others, provide friendly assistance to customers and team members, adhere to safety guidelines and company policies.

To succeed in this role, you should have a willingness to learn on the job, clear communication skills, reliability and punctuality, basic computer or device use, a positive, team-focused attitude, and the ability to follow simple instructions.

Benefits of this position may include weekly pay, flexible scheduling, on-the-job training, supportive team environment, opportunities for growth, and overtime availability.

This role is open to candidates from all backgrounds, with training provided for those eager to learn.

This position is for a dedicated TSA Support Agent, where you will coordinate with other departments when needed, learn company products and services to better assist others, and manage simple records and enter information accurately.

Additional duties include respond to questions by phone, email, or in-person, assist with packaging, labeling, and preparing items for delivery, provide friendly assistance to customers and team members, follow schedules and complete assigned tasks on time, work with supervisors to meet daily goals, as well as support returns and exchanges in a timely manner, handle orders, shipments, and basic inventory checks, adhere to safety guidelines and company policies, help organize and maintain a tidy workspace.

To succeed in this role, you should have a willingness to learn on the job, clear communication skills, reliability and punctuality, basic computer or device use, a positive, team-focused attitude, and the ability to follow simple instructions.

Benefits of this position may include weekly pay, flexible scheduling, on-the-job training, supportive team environment, opportunities for growth, and overtime availability.

This role is open to candidates from all backgrounds, with training provided for those eager to learn.

The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring a seamless and efficient checkout process.

Responsibilities include:

• Ensure comprehensive training for new front end associates and oversee their development.
• Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits.
• Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educating them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
• Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption.
• Establish and maintain margin bins to optimize product visibility and organization.
• Communicate professionally with all Rural King associates and customers.
• Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response.
• Execute accurate cash management, returns, layaways, exchanges, and price dispute resolutions.
• Set up and manage tax-exempt customer plans, ensuring accuracy and compliance.
• Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
• Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem.
• Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
• Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
• Complete daily paperwork process including the bank deposit and safe audits.
• Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience.
• Take initiative in ordering necessary store supplies for optimal front-end operations.
• Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups.
• Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Essential Qualities for Success include:

• At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education.
• Meticulous attention to detail and strong math skills for accurate cash handling.
• Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
• Excellent communication skills to implement policies and procedures, direct staff, and provide customer service.
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Excellent customer service skills.
• Proficiency with Microsoft Office Suite or related software.
• Working knowledge of Microsoft Office Suite.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.

Physical Requirements include:

• Ability to maintain a seated or standing position for extended durations.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
• Able to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.
• Close vision for computer-related activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Join our growing team as a Full-Time Postal Worker to coordinate tasks to ensure deadlines are met, work collaboratively across teams and departments, and assist with processing returns and exchanges.

Other duties include respond promptly to inquiries and resolve basic issues, gain knowledge of company offerings to better serve clients, provide excellent service to customers and team members, support the preparation and delivery of goods or services, manage daily responsibilities with a focus on quality and efficiency, along with follow safety procedures and company policies, adapt to shifting priorities and business needs, maintain accurate records and documentation, assist with organizing, stocking, and general upkeep.

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions.

Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.

Training is available for all motivated applicants.

Join our growing team as a General Associate to assist with processing returns and exchanges, follow safety procedures and company policies, and coordinate tasks to ensure deadlines are met.

Other duties include adapt to shifting priorities and business needs, work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, assist with organizing, stocking, and general upkeep, along with manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, support the preparation and delivery of goods or services, respond promptly to inquiries and resolve basic issues.

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions.

Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.

Training is available for all motivated applicants.

Our client in Medford is seeking an enthusiastic and experienced Customer Service Team Lead to join their dynamic, fast-paced team. This is a full-time, potential temp-to-hire opportunity with a well-established, family-owned company that values teamwork and professionalism!

Qualified candidates will be required to register with J & J Staffing Resources. To begin your application, please visit: :

• Monday – Friday: 8:00 AM – 4:30 PM.
• Saturdays: 8:00 AM – 12:00 PM (Rotated).

(Note: When you work a Saturday, you get your choice of a half/full day off during the week or overtime pay. )

What You'll Do:

• Lead from the Front: Act as the primary point of contact for customers via phone, email, and text.
• Workflow Management: Oversee the daily "to-do" list for the front office, ensuring the team stays productive and deadlines are met.
• Mentorship: Support and guide two CSRs, providing answers to their questions and maintaining high service standards.
• Operations: Manage order processing, returns, and exchanges with high accuracy in our database.
• Financial Integrity: Handle cash and credit transactions and oversee proper payment procedures.
• Process Improvement: Work with management to find ways to make our office run even better.

What You Bring to the Table

• Experience: A solid background in customer service (Sales or QuickBooks experience is a major plus).
• Leadership: You don't wait to be told what to do; you see a gap and fill it.
• Communication: Elite phone etiquette and the ability to handle pressure with a smile.
• Reliability: You understand that as a leader, your presence is vital to the team's success.
• Detail-Oriented: You catch the small errors before they become big problems.

J & J pays WEEKLY and we offer Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a $$$ Referral Bonus $$$ !!!

If you have previously registered with us, please call your local office and we can update your status over the phone. You can find a list of J & J locations on our website: 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. Put your trust in J & J. We look forward to working with you!

Customer Service Executive Assistant

Millbrae, CA 94030

We are seeking a detail-oriented, empathetic, and tech-savvy Customer Service Executive Assistantto support our customers. In this role, you'll be the first point of contact for resolving customer inquiries, processing orders, troubleshooting customer service questions, and ensuring an exceptional shopping experience. You will work through email, chat, phone, and eCommerce platforms to deliver fast, helpful, and personalized service.

RESPONSIBILITIES:

• Respond promptly and professionally to customer inquiries via email, live chat, phone, and social media
• Assist customers with order placement, product questions, tracking, returns, and exchanges
• Resolve customer complaints and issues effectively and escalate when necessary
• Monitor and update order status, shipping details, and inventory in the eCommerce system
• Document interactions and maintain accurate records in CRM systems
• Collaborate with warehouse, logistics, and internal teams to resolve fulfillment or inventory issues
• Proactively identify patterns in customer feedback and recommend improvements
• Maintain a thorough knowledge of products, promotions, policies, and procedures
• Support online reviews, feedback management, and loyalty inquiries
• Meet performance metrics such as response time, resolution time, and customer satisfaction

QUALIFICATIONS:

• At least 5+ years of customer service experience (eCommerce, hospitality, or retail a plus)
• Excellent written and verbal communication skills with a focus on customer service
• Meticulous attention to detail and superior organizational skills
• Proficiency in current sales software (ACT, Salesforce, SAP), MS Office (Word and Excel), and Ai platforms (OpenAI)
• Familiarity with eCommerce platforms (e.g., Shopify) and Helpdesk software (e.g Gorgias), a plus
• Knowledge of QuickBooks desktop, a plus
• Typing speed of at least 50 words per minute
• Responsible and organized
• Must be fully vaccinated for Covid-19

COMPENSATION AND BENEFITS INCLUDE:

• Salary: base + commission, plus healthcare (PPO), dental, 401k, free Friday lunch

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

req26-00122

We are seeking a HR Business Partner that will be a trusted partner to leaders across Retail functions. This role balances strategic people leadership with hands-on HR execution, supporting performance management, talent development, employee relations, workforce planning, and change management in a high-growth environment. This leader is also responsible to own the full employee lifecycle starting at the employee’s onboarding experience and ending at the off-boarding experience. This individual will help shape the future of Edikted’s people strategy while ensuring consistency, compliance, and a strong employee experience across all teams.

What You'll Do

• Translate business goals into people strategies that drive performance, engagement, and retention.
• Partner with leaders to build high-performing teams aligned with Edikted’s values and culture.
• Support retail leadership (Store Managers, District Managers, and other Leaders) while also partnering with corporate teams (HQ functions).
• Ensure alignment and consistency of HR practices across retail and corporate environments, while adapting approaches as needed.
• Act as a bridge between field teams and HQ to drive clear communication and shared accountability.
• Lead performance management processes, including goal setting, performance reviews, coaching, and development plans.
• Partner with leaders on succession planning, talent reviews, and internal mobility.
• Identify development needs and partner with People team resources to deliver learning solutions.
• Manage complex employee relations matters, including investigations, performance issues, and corrective actions, ensuring fairness and consistency.
• Provide guidance on employment law, policy interpretation, and risk mitigation in partnership with VP of HR and Legal as needed.
• Ensure compliance with federal, state, and local labor laws across all supported populations.
• Support leaders through periods of growth, transformation, and organizational change.
• Champion Edikted’s culture, values, and DEI initiatives across retail teams.
• Drive engagement initiatives and support action planning based on employee feedback.
• Partner with Talent Acquisition, Total Rewards, Payroll, and HR Operations to deliver seamless people processes.
• Use people data and insights to identify trends, risks, and opportunities; provide clear recommendations to leaders.
• Support HR projects and initiatives as the function continues to scale.

What You'll Bring

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 8–10 years of progressive HR experience, including prior retail HR Business Partner roles.
• Demonstrated experience supporting both Retail/Field and Corporate client groups.
• Strong working knowledge of employee relations, employment law, and performance management.
• Proven ability to influence leaders and manage complex, sensitive situations.
• Experience in fast-paced, high-growth, or fashion/retail environments strongly preferred.

Benefits Include

• Health, Dental, and Vision insurance, plus 401(k)
• Paid Time Off (PTO)
• Hybrid schedule: Monday–Thursday on-site at our Arts District HQ, Fridays remote
• Employee discount
• Salary range: 120,000- 135,000

Edikted is looking for a detail-obsessed and fashion-savvy E-Commerce Retoucher to join our growing Creative team. This role is critical in ensuring our product imagery is polished, brand-right, and visually consistent across all digital touchpoints.

We move fast and our visuals need to keep up. The ideal candidate has a strong eye for color, understands Gen-Z fashion aesthetics, and can deliver high-quality retouching at scale without compromising accuracy or brand integrity.

What You’ll Do

• Retouch and color-correct fashion product images (apparel, accessories, footwear) for e-commerce and marketing use
• Ensure accurate color representation and consistent lighting across all assets
• Perform advanced skin retouching, garment reshaping, background cleanup, and ghost mannequin editing
• Maintain pixel-perfect product presentation aligned with Edikted’s visual standards
• Follow brand guidelines and ensure imagery meets e-commerce platform requirements
• Maintain consistency across product categories and seasonal drops
• Conduct quality checks to ensure accuracy before assets go live
• Manage high-volume retouching workflows while meeting tight deadlines
• Collaborate closely with photographers, stylists, art directors, and the broader Creative team
• Support campaign launches, product drops, and fast-turn content needs

What You Bring

• Proficiency in Adobe Photoshop and Lightroom
• Strong understanding of color theory, lighting, and digital imaging
• Experience retouching fashion or e-commerce photography
• Exceptional attention to detail and strong time management skills
• Ability to work independently in a fast-paced, high-growth environment
• A passion for fashion, internet culture, and visual storytelling

Benefits Include

• Health, Dental, and Vision insurance, plus 401(k)
• Paid Time Off (PTO)
• Hybrid schedule: Monday–Thursday on-site at our Arts District HQ, Fridays remote
• Employee discount
• Salary range: 75,000-85,000