Echo Global Logistics Chicago Jobs in Usa

The Vendor Procurement & Carrier Strategy Manager is responsible for leading the sourcing, procurement, onboarding, performance management, and compliance oversight of third-party vendors and transportation carriers supporting Safeway Logistics and ECW operations. This role ensures the organization maintains a reliable, compliant, and cost-effective carrier and vendor network while mitigating operational, financial, legal, and regulatory risks.

The position plays a strategic role in capacity planning, carrier procurement strategy, cost management, and vendor compliance while partnering closely with Operations, Sales, Customer Solutions, Safety, Legal, and Finance teams to support scalable logistics solutions and customer growth.

Key Responsibilities

Vendor Procurement & Management

• Lead the sourcing, evaluation, and selection of transportation, warehousing, and logistics-related vendors and carriers.
• Negotiate vendor and carrier contracts including pricing structures, service level agreements (SLAs), fuel programs, accessorial schedules, and renewal terms.
• Maintain a centralized vendor and carrier database including contracts, certifications, insurance documentation, compliance records, and performance data.
• Monitor vendor and carrier performance against KPIs and SLAs, addressing deficiencies and implementing corrective actions.
• Establish vendor and carrier scorecards to evaluate cost efficiency, service reliability, safety performance, on-time delivery, and claims ratios.
• Conduct quarterly business reviews (QBRs) with key strategic vendors and carriers to drive performance improvements and operational alignment.

Carrier Procurement & Network Strategy

• Develop and execute a carrier procurement strategy to ensure sufficient transportation capacity for all customer freight, including peak season and surge volume requirements.
• Build and maintain a diverse, reliable carrier network across transportation modes including FTL, LTL, and final mile.
• Identify, evaluate, and onboard new carriers and brokers to support expanding customer needs while ensuring compliance and service expectations.
• Conduct market analysis on lane rates, capacity trends, and carrier performance to optimize transportation cost and service levels.
• Lead annual and quarterly RFP/RFQ bid events for major transportation lanes and customer programs.
• Develop lane pricing strategies to support competitive customer quotes while protecting company margins.
• Maintain a centralized rate repository for all contracted carriers to ensure accurate and accessible pricing for internal teams.

Compliance & Risk Management

• Ensure all vendors and carriers comply with applicable federal, state, and local regulations including DOT, FMCSA, OSHA, and insurance requirements.
• Oversee vendor and carrier onboarding processes including background checks, insurance verification, licensing, and safety documentation.
• Implement a carrier risk management model to identify high-risk vendors or carriers and enforce remediation plans or removal when necessary.
• Partner with Safety and Legal teams to manage claims, incident investigations, and carrier corrective action plans.
• Support regulatory audits, inspections, and compliance reviews related to third-party vendors and carriers.

Capacity Planning & Cross-Functional Collaboration

• Partner with Operations and Customer Service teams to forecast freight demand and align carrier capacity accordingly.
• Work closely with Customer Solutions and Operations to match carriers with customer requirements including special handling, temperature-controlled shipments, high-value freight, and time-sensitive deliveries.
• Support Sales teams with carrier network insights during customer onboarding, pricing development, and logistics solution design.
• Lead weekly cross-functional reviews to evaluate capacity planning, carrier performance, and cost-to-serve analysis.
• Develop and track KPIs for carrier and vendor performance including:
• On-time pickup and delivery
• Tender acceptance rates
• Claims frequency
• Safety performance
• Cost efficiency

Reporting & Technology Enablement

• Provide leadership with regular reporting on vendor compliance, carrier performance, cost trends, and risk exposure.
• Implement and leverage logistics technology tools including TMS platforms, carrier portals, and analytics dashboards to improve procurement visibility and decision-making.
• Maintain accurate reporting for leadership to support strategic planning and operational improvements.

Required Qualifications

• 5+ years of experience in vendor procurement, carrier procurement, supply chain management, or logistics operations
• Strong knowledge of transportation compliance and regulatory requirements
• Proven experience managing carrier/vendor contracts, procurement processes, and risk mitigation strategies
• Experience negotiating transportation pricing, carrier agreements, and service contracts
• Strong analytical, negotiation, and problem-solving skills
• Experience working cross-functionally with operations, sales, and compliance teams

Preferred Qualifications

• Experience in 3PL, transportation management, or warehousing environments
• Familiarity with DOT, FMCSA, safety compliance, and carrier qualification programs
• Experience leading transportation procurement events (RFP/RFQ)
• Strong collaboration and cross-functional leadership capabilities
• Experience using TMS systems, logistics analytics tools, or procurement platforms

LMI is seeking a skilled Logistics and Strategy Integration Consultant to provide day-to-day leadership, analytical and strategic logistics support services to our DoD client. The ideal candidate is experienced in DoD supply chain management with a deep understanding of contingency support, supply chain risk management and vendor threat mitigation. This is a hybrid role which requires at least 2-3 days per week on-client site in Arlington, VA; return to full on-site performance may be required with little to no advanced notice.

LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers' unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.

LMI has been named a 2024 #BestPlacestoWork in the United States by Built In! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!

• Perform duties as task lead to ensure that vendor threat mitigation (VTM) and contingency support (CS) program development, implementation, monitoring and reporting are executed in a timely and professional manner to the client's satisfaction.
• Support client efforts to develop and institutionalize VTM capability within DoD and in collaboration with the whole of government.
• Support supply chain risk management program development efforts.
• Provide support to government organizations such as the OSD Staff, the Joint Staff, and the Combatant Commanders in the areas of Operational Contract Support and Vendor Threat Mitigation to ensure enterprise wide efficient, cost-effective end-to-end performance.
• Work with a diverse set of stakeholders in geographically disbursed areas.
• Analyze and assess DoD and other government agency logistics and supply chain policies and procedures against current performance metrics and make recommendations on policy and/or process improvements.
• Provide administrative and technical writing support for the successful maintenance and update of DoD and other government agency operational contract support and vendor threat mitigation issuances and directives.
• Plan the logistics and facilitation of large-scale working groups (+100 attendees) with interagency partners with both virtual and in-person meeting sessions. This includes the development of agendas, presentations, white papers, meeting summaries, rosters, and other items.
• Track actions/taskings related to VTM lines of effort; support the review of vendor threat mitigation processes and policies; and maintain VTM distribution lists and rosters.
• Develop and publish agenda, meeting summary, and draft talking points for government client(s) and senior leadership.
• Conduct outreach with other DoD and interagency personnel with a high degree of professionalism.
• Provide administrative and technical writing support for the successful maintenance and update of DoD and other government agency operational contract support and vendor threat mitigation issuances and directives.
• Prepare and finalize correspondence including letters, memoranda, briefings, speeches, presentations, meeting minutes, and reports. Maintain communication mediums including distribution lists, rosters, and SharePoint sites.
• Schedule internal and external meetings, including reservation of conference space, notification to attendees, parking requests, visitor access control and all arrangements from set-up to completion.
• Maintain confidential or sensitive information and documents.
• Performs liaison with staffs of high-level government officials, private industry, special interest, and user groups. Responds to inquiries on policy and other matters on behalf of and consistent with the government lead's views.

• Master's degree in logistics, business analytics and/or other sustainment background is preferred.
• 10 years relevant experience required.
• Strong understanding of supply chain risk management principles, tools and methodologies.
• Knowledge of logistics and transportation operations.
• Prior military or DoD civilian/contractor experience (preferred).
• Understanding of OSD and DoD organizational structure.
• Demonstrated ability to use MS Office Suite to include Word, PowerPoint, and Excel.
• Superior communication skills, both oral and written.
• High energy, enthusiasm, tact, ability to effectively interact with senior executives from Government and industry as well as Pentagon staff members.
• Ability to create and foster a cooperative work environment.
• Self-directed, detail oriented in completing assigned tasks, able to adapt to changing work efforts and manage impact of shifting priorities.
• This position requires an active security clearance at the TOP SECRET level. You must be a US citizen.

Targeted Salary Range - $108,000 - $150,000

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

Location: Los Angeles (with coordination across multiple regions)

Type: Full-time

Industry: Film, TV & Events | Clean Energy & Equipment Rentals

Pay: $22-$25/hr

About the Role

We're looking for a highly organized, proactive Rental & Logistics Coordinator to oversee the end-to-end rental process for clean energy and production equipment used in film, television, and live events. This role sits at the intersection of client service, logistics, operations, and inventory management, and is critical to ensuring every rental runs smoothly from inquiry through return.

You'll be the main point of contact for clients during rentals, coordinate transportation and logistics, and work closely with internal operations and external partners to keep equipment moving, maintained, and ready for use.

Key ResponsibilitiesRental Management

• Manage the rental process from initial inquiry through return
• Confirm equipment availability and place inventory on hold
• Collect and track all required paperwork
• Coordinate equipment preparation, cleaning, testing, and configuration
• Arrange client training when needed
• Serve as the primary point of contact for client questions and troubleshooting
• Check in with clients during rentals to ensure everything is running smoothly
• Complete check-in/check-out documentation and update internal rental tracking systems

Transportation & Logistics

• Coordinate transportation for rentals, including client-arranged pickups and company-arranged deliveries
• Confirm appropriate vehicle requirements for equipment transport
• Schedule pickups and drop-offs, including after-hours or weekend access when needed
• Coordinate independent drivers or freight/shipping companies for local and long-distance moves
• Obtain and review multiple shipping quotes when required
• Arrange specialized loading and offloading support (e.g., cranes, forklifts) for large equipment
• Maintain clear communication and documentation for all transportation activities

Client Intake & Special Programs

• Conduct intake calls with productions to understand project scope, power needs, locations, and timelines
• Gather required documentation for nonprofit or educational projects and communicate available discounts
• Coordinate any follow-up requests such as photos, videos, or usage documentation

Inventory & Equipment Management

• Track inventory changes including purchases, sales, demos, and disposals
• Maintain accurate internal records (serial numbers, VINs, configurations, locations)
• Ensure equipment is charged, tested, clean, and rental-ready at all times
• Monitor equipment usage and location via telematics systems
• Coordinate maintenance and repairs with manufacturers, service providers, and internal teams
• Support equipment stationed at partner locations across different regions

Administrative & Ongoing Support

• Answer inbound calls from clients, partners, and vendors
• Assist with registrations, renewals, and compliance requirements
• Occasionally create or edit rental estimates and documentation
• Research industry rental pricing and monitor relevant postings or opportunities
• Maintain transportation and logistics logs and internal spreadsheets

Qualifications

• Strong organizational and project coordination skills
• Comfortable managing multiple rentals and logistics timelines simultaneously
• Clear communicator with excellent client-facing skills
• Experience in equipment rentals, logistics, production, or operations (film/TV experience a plus)
• Detail-oriented with the ability to follow processes and document accurately
• Comfortable coordinating with vendors, drivers, and service providers
• Tech-savvy and able to learn inventory, telematics, and scheduling systems
• Able to anticipate issues and proactively solve problems

Why You'll Love This Role

• Work at the forefront of clean energy solutions for film, TV, and events
• Be a key operational pillar in a growing, mission-driven company
• Gain exposure to logistics, production, sustainability, and emerging technology
• No two days are the same - this role is dynamic, hands-on, and impactful

Saniset is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and where personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Account Manager (Expedite Logistics)

We’re growing at EXPRESS Logistics and hiring Account Managers to support and expand our customer base. This role is designed for logistics professionals who understand freight flow and want to own customer relationships after the sale- ensuring execution, service, and long-term account growth.

As an Account Manager, you’ll act as the central point of contact between customers, sales, and operations, managing daily freight activity while identifying opportunities to strengthen and grow each account.

What You’ll Do

• Own day-to-day customer relationships following sales handoff
• Manage and distribute quote requests for Expedite, and some FTL
• Coordinate closely with sales and operations to ensure accurate pricing and execution
• Support RFQ/RFP bid packages and account reviews
• Monitor service performance, resolve issues, and maintain strong communication
• Identify upsell and growth opportunities within existing accounts

What We’re Looking For

• Experience in logistics, transportation, brokerage, or freight operations
• Strong communication and relationship-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented, proactive, and solution-driven mindset

Why Express Logistics

• Established logistics provider with over 20 years in the industry
• Growing team with clear paths for advancement
• High-impact role supporting customer retention and profitability
• Collaborative environment that values execution and accountability

If you have logistics experience and enjoy managing freight, customers, and relationships, we’d love to connect.

Apply here or message me directly to learn more.

TRC Talent Solutions is proud to partner with a leading manufacturing and distribution organization seeking a Supply Chain & Logistics Manager to join their team. This is an exciting opportunity for a driven professional who thrives in fast-paced environments, enjoys optimizing operations, and wants to make a measurable impact across the entire supply chain.

Summary

The Supply Chain & Logistics Manager will oversee end-to-end supply chain operations including procurement, inventory management, transportation, and distribution. This role is responsible for driving efficiency, reducing costs, and improving service levels across the organization. The ideal candidate is both strategic and hands-on, with the ability to lead initiatives while also managing day-to-day logistics operations.

Responsibilities

• Oversee end-to-end supply chain operations including planning, sourcing, logistics, and distribution
• Manage transportation, warehousing, and 3PL relationships to ensure on-time delivery and cost efficiency
• Analyze supply chain performance metrics (KPIs) and implement improvements
• Optimize inventory levels to balance cost, availability, and service levels
• Collaborate with procurement, production, and sales teams to align supply and demand
• Identify and implement cost-saving initiatives across logistics and supply chain processes
• Lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies
• Manage vendor relationships, contracts, and performance expectations
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Develop and mentor team members while driving accountability and performance

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field
• 5+ years of experience in supply chain, logistics, or operations management
• Experience in manufacturing, distribution, or industrial environments
• Strong knowledge of supply chain systems (ERP, WMS, TMS)
• Proven ability to analyze data and drive operational improvements
• Experience managing vendors, carriers, and/or 3PL partners
• Strong leadership, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Lean, Six Sigma, or APICS certifications are a plus

If you are a supply chain professional who enjoys improving operations, driving efficiency, and making a direct impact on business performance, we encourage you to apply.

Logistics & Warehouse Planner

Job Description

The Logistics & Warehouse Planner is responsible for coordinating material flow, warehouse activities, and inventory levels across multiple projects. You'll work closely with warehouse leads, production teams, purchasing, and suppliers to ensure materials are available when needed—avoiding shortages, delays, or inefficiencies.

Job Summary

You'll plan and schedule deliveries, oversee warehouse allocation, track inventory levels, and align purchasing expectations to maintain a steady flow of materials throughout the operation. As a central point of communication between warehouse operations, suppliers, carriers, and internal teams, you will manage inquiries, delivery updates, schedule changes, and cancellations while keeping communication clear and consistent.

Essential Functions

Determine required materials based on production schedules and warehouse stock levels.

Generate RFQs, purchase orders, and replenishment requests as needed.

Ensure incoming materials meet specifications, quality requirements, and cost standards.

Maintain accurate inventory records and ensure consistent supply to support daily operations.

Coordinate cross-department communication on inventory needs, delivery timelines, and supplier payments.

Track warehouse throughput, inbound/outbound volumes, and material usage trends.

Schedule and oversee the receipt, storage, staging, and delivery of materials and finished goods.

Liaise with suppliers, distributors, carriers, and internal teams regarding logistics and warehouse requirements.

Manage inventory discrepancies, schedule changes, and order cancellations.

Prepare cost estimates, inventory forecasts, KPIs, and operational performance reports.

Essential Requirements

Ability to analyze demand forecasts, warehouse capacity, and material consumption.

Experience generating RFQs, purchase orders, replenishment schedules, or logistics documentation.

Knowledge of warehouse operations, material compliance, inventory control, and cost management.

Strong organizational, communication, and problem-solving skills.

Ability to prioritize tasks and work in a fast-paced environment.

Other Functions

Collaborate with quality control to ensure incoming and outgoing materials meet company standards.

Identify warehouse bottlenecks, improve material flow, and support continuous improvement initiatives.

Monitor market trends, supplier performance, and customer needs to adjust inventory strategies.

Support cycle counts, physical inventory, and warehouse audits.

Job Requirements

Bachelor's Degree in Supply Chain, Logistics, Operations Management, Business, Industrial Engineering, or related field (or equivalent experience).

Prior experience in logistics planning, warehouse coordination, or inventory management preferred.

Job Type: Full-time

Director of Reverse Logistics

The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements.

Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results.

Key Responsibilities:

1. Leadership & Strategy

• Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives.
• Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability.
• Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts.
• Create clear performance expectations and succession plans for key roles within the department.
• Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence.

2. Customer Experience & Process Improvement

• Develop customer-centric return and service programs that enhance satisfaction and simplify processes.
• Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time.
• Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management.
• Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience.

3. Operational Excellence & Risk Management

• Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed.
• Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies.
• Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses.
• Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices.
• Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions.

4. Cross-Functional Collaboration & Communication

• Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes.
• Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination.
• Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction.
• Provide executive-level reporting on return rates, vendor performance, financial impact, and process improvements.

Additional Responsibilities:

Specific Knowledge, Skills and Abilities:

Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value.

Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics.

Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction.

Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal.

Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures.

Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies.

Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization

Preferred Education, Experience and Licenses:

• Bachelor’s degree required in Management, Business, Logistics, or a related field.
• Master’s degree preferred (MBA or Operations/Supply Chain specialization).
• Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations.
• Strong experience leading teams and driving process improvements.

Physical Environment/Occupational Risks

• This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.

Warehouse Operations & Logistics Manager : Location: Joliet, IL

We’re looking for a high-ownership, entrepreneurial Warehouse Operations & Logistics Manager to run day-to-day warehouse and logistics operations for a growing company. This is not a desk job and not a corporate “middle manager” role.

You will own execution — people, process, inventory, and transportation — with clear KPIs, real authority to improve systems, and direct impact on profitability and customer satisfaction.

This role starts hands-on and execution-focused, and evolves as processes tighten and the operation matures — allowing more time for planning, analysis, optimization, and strategic cost control.

If you thrive wearing multiple hats, building structure, and treating operations like a business within a business, this role is for you.

What You’ll Own (Your Scorecard):

You are accountable for performance across these core KPIs:

• On-time, in-full (OTIF) shipping
• Inventory accuracy & cycle count variance
• Labor productivity & overtime control
• Freight and transportation cost per order / per pound
• Transportation cost variance vs. expected / quoted
• Safety, cleanliness, and SOP compliance
• Order accuracy & quality errors

You will have the authority — and expectation — to improve these metrics.

The Role (How You’ll Spend Your Time):

This is a hands-on leadership role with increasing strategic responsibility over time.

• You will spend significant time on the warehouse floor early on:
• Leading by example
• Coaching associates and supervisors
• Removing bottlenecks
• Enforcing SOPs and safety standards
• Establishing consistent execution and accountability
• As processes, training, and KPIs stabilize, your focus will increasingly shift to:
• Planning and optimization
• Data analysis and reporting
• Transportation strategy and cost control
• Continuous improvement initiatives

You are expected to flex your time based on what the operation needs, not a fixed schedule.

Key Responsibilities:

People & Leadership

• Lead, train, and hold warehouse associates accountable to clear standards
• Run daily huddles to align on priorities, volume, and performance targets
• Build a culture of ownership, safety, and continuous improvement
• Ensure labor compliance (breaks, lunches, scheduling)
• Identify skill gaps and implement training programs that reduce dependency on constant supervision

Warehouse Operations

• Oversee all warehouse functions: receiving, put-away, inventory control, picking, packing, and shipping
• Ensure accurate, on-time order fulfillment
• Perform and manage cycle counts; maintain high WMS accuracy
• Conduct regular quality audits on inbound and outbound orders
• Maintain a clean, organized, and safe facility aligned with SOPs

Transportation, Logistics & Cost Control

• Own inbound and outbound transportation strategy, including domestic and ocean freight
• Manage carrier relationships across parcel, LTL, FTL, and ocean transportation
• Understand and manage all transportation-related costs and accessorials, including:
• Fuel surcharges
• Detention, demurrage, and port fees
• Accessorial charges and pass-through costs
• Create and maintain auditing processes to ensure freight invoices match contracted rates, quotes, and expected costs
• Bid out freight, select carriers, and negotiate cost-effective and reliable rates
• Create ASNs, loads, and BOLs; ensure compliance with customer routing and documentation requirements
• Actively identify transportation cost savings and eliminate billing variances
• Partner with purchasing and sales to align inventory flow, inbound timing, and outbound commitments

Continuous Improvement & Analysis

• Identify inefficiencies and implement process improvements across warehouse and transportation
• Improve SOPs, layouts, workflows, and carrier performance
• Track KPIs, analyze trends, and report results transparently
• Build repeatable systems that reduce errors, cost leakage, and manual effort
• Treat the operation like a business within the business

Who Thrives in This Role

• You like owning outcomes, not just tasks
• You’re comfortable making decisions and being accountable for results
• You enjoy building structure where it doesn’t fully exist yet
• You think in terms of cost, efficiency, and scalability
• You prefer a smaller, agile environment over heavy bureaucracy
• You can shift between the floor and analysis without losing effectiveness

Qualifications

• 3+ years of warehouse and/or logistics leadership experience
• Strong understanding of inventory control, WMS, and fulfillment operations
• Solid working knowledge of transportation, including ocean freight and associated fees
• Experience managing carriers, freight spend, and invoice auditing
• Comfortable working hands-on in a fast-paced, deadline-driven environment
• Strong communication, organization, and problem-solving skills
• Proficiency with WMS systems (Katana preferred) and Microsoft Office
• Bachelor’s degree preferred; equivalent experience considered
• Forklift / reach truck certification preferred or ability to obtain

Compensation & Growth

• Base salary: $90,000–$110,000, depending on experience
• Performance bonus up to 10% of base, tied to:
• OTIF shipping
• Inventory accuracy
• Labor efficiency & overtime control
• Transportation and freight cost reduction
• Invoice accuracy and variance elimination
• Health and wellness benefits
• Paid time off
• Real opportunity to grow responsibility, scope, and influence as the company scales

Why This Role Is Different

• Clear KPIs and real ownership — not micromanagement
• Authority to improve processes and build systems
• Direct impact on transportation costs, service levels, and profitability
• Leadership visibility and a genuine growth runway
• A chance to build, optimize, and scale, not just maintain

If you’re looking for a role where you can take ownership, wear multiple hats, and run warehouse and logistics operations like a business — we want to hear from you!

M.M.LaFleur is a female-founded womenswear company based in New York City. We believe the world is a better place when women succeed, so we celebrate the modern woman through our clothing, styling, and community. Our thoughtfully designed pieces are practical, comfortable, and beautiful, and we hope that when you wear them, you feel like the most polished and powerful version of yourself. Our goal is to take the work out of getting dressedwhether that means heading to the office, networking over brunch, leading PTA meetings, or anything in between.

M.M.LaFleur is redefining \"brick and mortar.\" We aim to create a revolutionary experience for our customers who love great style but have minimal time to shop. Our key differentiator is our hyper-personalized customer service and we want you to be on the ground floor of building that experience.

The Sales Associate will work in a supporting role to the Stylists and Assistant Store Manager in our Chicago store. This role will perform service tasks to support the customer experience, process shipment, prepare product for the sales floor, maintain visual, cleanliness, and safety standards in the stockroom and salesfloor, and execute operational tasks to support an overall excellent customer experience. We are looking for someone passionate about our brand, goal-oriented, and eager to support driving sales while being a strong team member and partner to the team.

What will you do?

• Support the day-to-day operations of the shop, ensuring smooth and efficient functioning.
• Collaborate with the team to achieve daily, weekly, monthly, and quarterly sales goals.
• Stay up to date on our merchandise, events, promotions, policies, and services.
• Strategize and take initiative to increase individual and store productivity.
• Support the sales floor by greeting customers, manning checkout, and representing the M.M.Lafleur brand
• Follow and maintain all health and safety procedures of the store.
• Support with opening and closing duties when needed.
• Support tasks related to inventory management, merchandising, POS, tailoring, and company procedures.
• Maintain an organized and clean stockroom.
• Process stock transfers to ensure inventory accuracy and efficiency.
• Process shipment and assist with creating price tags, steaming, replenishment, and stockroom organization.
• Process damages, donations, returns and trade-ins per to support successful product flow.
• Assist with global company initiatives ship from store to package and process orders when needed.
• Maintain visual standards and store cleanliness to company expectations.
• Facilitate a culture of empowerment and respect among your team.

Who are you?

• You are passionate about organization and creating systems for optimal efficiency.
• You have 1-3 years stock to sales experience.
• You are responsible, reliable, and humble; you show up on time and ask questions when you're unclear.
• You have the ability to connect, feel empathy for, and interact easily with those around you. You know how to ask the right questions and give the right feedback.
• You are committed to an error-free world (e.g. no typos).
• You have a positive, can-do attitude! Nothing is above or below you.
• You thrive in a fast-paced environment and can quickly problem-solve.
• You are skilled in change management and understand that we're a growing company.
• You exhibit professional communication and behavior both internally and externally.
• You are comfortable with quickly learning and adapting to technology.
• You are enthusiastic and motivated to reach development goals and target metrics.
• You can work Part-Time (approximately 12-20 hours per week).
• Physical Requirements:
  • Position requires prolonged periods of standing/walking.
  • May involve reaching, crouching, kneeling, stooping, and color vision.
  • Frequent use of computers, steamers, and other technology necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.
  • Frequently lift/move up to 50lbs

COVID 19 Requirements

• Effective September 13, 2021, all employees, guests, and customers entering any M.M.LaFleur facility must be fully vaccinated against COVID-19 by the Moderna, Pfizer, or Johnson & Johnson vaccines. Employees unable to receive the vaccine due to medical conditions or sincere religious beliefs may apply for exemption from this policy through reasonable accommodation. The company will evaluate those requests consistent with its legal obligations.

Compensation:

• Hourly rate is $19.00, opportunity for incentives
• Employee Discounts include 60% off full price, 50% off sale items
• Pre-tax commuter and parking benefits
• 401k with matching
• Potential to grow to FT with company benefits + PTO

Warehouse & Logistics Manager

Operations Department | Miami, FL (On-Site)

About us:

A wholesaler of brand and generic pharmaceuticals to the Veterinary Industry. We provide specialty hospitals and licensed veterinarians across all 50 U.S. states with a comprehensive catalog of brand-name and generic medications, including controlled substances and supply-sensitive products. Our mission is to equip veterinarians with the medications and support they need to deliver high-quality care, helping companion animals stay active and well.

Disclaimer: "We're helping one of our RF-SMART customers find their next Warehouse and Logistics Manager! This is a direct hire opportunity with our customer's company. RF-SMART is providing complimentary recruiting support as part of our commitment to customer success."

Position Summary:

As the Warehouse & Logistics Manager, you will spearhead the operational excellence of our pharmaceutical distribution operations while building and leading a high-performing team of 10+ warehouse associates. You'll partner directly with our Director of Operations to establish accountability systems, optimize our RF-SMART NetSuite ecosystem, and play a pivotal role in our exciting expansion plans including a state-of-the-art new facility setup. This role offers the unique opportunity to elevate warehouse operations in a highly regulated pharmaceutical environment while contributing to our company's transformational impact on pets’ lives.

Core Responsibilities:

• Build comprehensive KPI accountability systems using RF-SMART manager dashboards that drive individual and team performance metrics tied to company goals
• Lead and develop a team of 10+ warehouse associates through coaching, training, and professional development initiatives that foster growth and retention
• Establish operational excellence for a new state-of-the-art distribution facility from the ground up, designing workflows and processes for maximum efficiency
• Drive continuous improvement initiatives by analyzing root causes of operational issues and implementing systematic solutions for long-term resolution
• Optimize technology integration within the RF-SMART NetSuite ecosystem to streamline pick, pack, and ship processes across pharmaceutical supply chain operations
• Ensure regulatory compliance across all warehouse operations in our highly regulated pharmaceutical environment while maintaining quality standards
• Support multi-site expansion planning with potential involvement in West Coast facility development (Nevada region) within 12-24 months
• Collaborate cross-functionally with sales, regulatory compliance, and leadership teams to align warehouse operations with broader business objectives

Must-Have Requirements:

• Proven people leadership experience managing 10+ warehouse or distribution team members with demonstrated ability to build accountability and drive results
• Warehouse/logistics management experience in supply chain, distribution, or manufacturing environments (pharmaceutical experience preferred but not required)
• Technology / WMS aptitude hands on experience with - Warehouse Management Systems (WMS) technical proficiency, WMS implementations, WMS strategy, or optimizations with a WMS, ERP platforms is required for this role. (RF-SMART/NetSuite experience a plus).
• Automation Technologies such as Locus Robotics, AutoStore or similar
• On-site availability - this is a fully on-site position in Miami, FL (Doral area) Monday-Friday with occasional Saturday coverage (9am-1pm)
• Problem-solving mindset with ability to analyze data, identify trends, and implement systematic improvements
• Regulatory awareness or willingness to learn compliance requirements in highly regulated industries
• US work authorization - must be legally authorized to work for any US employer without sponsorship requirements

Preferred Qualifications:

• Multi-site warehouse or distribution experience
• Background in pharmaceutical, healthcare, cosmetic, retail, or e-commerce distribution

What Makes This Role Unique:

Greenfield Opportunity: Set up a brand-new, state-of-the-art distribution facility - design processes from scratch rather than inheriting existing systems

Growth Partnership: Leadership actively seeks your expertise and input on warehouse design, productivity optimization, and operational strategies - this isn't a "take orders" role

Expansion Involvement: Potential opportunity to support West Coast facility development as we scale nationwide operations

Strong Foundation: Join a warehouse team with excellent retention and newly hired enthusiastic associates who've created a collaborative, positive culture.

Selection Process:

Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening with our recruiter, discussions with our HR Manager and Director of Operations, and a final informal meeting with company leadership to ensure mutual culture fit. We also request 1-2 professional references as part of our process.

Ready to Transform Operations with Us?

If you're excited about building something from the ground up while leading a collaborative team in a regulated environment that directly impacts customer success, we'd love to hear from you.