Ebsco Information Services Llc Jobs in Usa

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EEO Services Analyst (Temp)
Salary not disclosed
Tampa Oaks, Florida 3 days ago

Facility Location

NATIONAL EEO SVC FACILITY

5405 CYPRESS CENTER DR STE 330

TAMPA, FL 33609-1026

This is NOT a remote position.

Position Information

NON-SCHEDULED DAYS: SAT/SUN

HOURS: 08:00 AM to 05:00 PM EST

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.

Functional Purpose

Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.

DUTIES AND RESPONSIBILITIES

1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.

2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.

3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.

4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.

5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.

6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.

7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:

Requirements

  • Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
  • Ability to develop and provide EEO training.
  • Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
  • Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
  • Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
  • Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.

Reimbursement of relocation expenses will NOT be authorized

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.

Applicants must also be a U.S. citizen or have permanent resident alien status.

temporary
Social Services Coordinator
Salary not disclosed
Dover, Delaware 5 days ago

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

  • Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
  • Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
  • Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
  • Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
  • Assists as consultant, coordinator/liaison for special programs and/or projects.
  • Assesses impact of proposed rules on current operations financially and programmatically.
  • May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

Not Specified
Client Service Representative
✦ New
Salary not disclosed
San Mateo, California 17 hours ago

Client Service Representative

Location: Novato, CA (Onsite)

Employment Type: Direct Hire

Industry: Financial Services

About the Company

Our client is a well‐established financial services firm dedicated to providing personalized financial planning and investment strategies built on trust, integrity, and long‐term relationships. Their team supports high‐net‐worth individuals and families with a comprehensive, fiduciary approach to wealth management and client service. The firm prides itself on professionalism, confidentiality, and delivering an exceptional client experience.

Position Overview

The Client Service Representative is a key member of the client experience team and serves as the primary point of contact for clients. This role supports advisors and operations by managing client communications, account administration, and service requests while maintaining the highest standards of accuracy, confidentiality, and professionalism.

The ideal candidate is detail‐oriented, service‐driven, and thrives in a fast‐paced, highly regulated financial services environment.

Key Responsibilities

  • Serve as the first point of contact for clients via phone, email, and in person, delivering professional and responsive service
  • Manage and maintain client accounts using Redtail CRM and LPL ClientWorks, ensuring accuracy and completeness of records
  • Assist with client onboarding, account updates, and service requests
  • Coordinate electronic document processing, including e‐signatures and compliance documentation
  • Support advisors and operations with scheduling, Zoom meetings, and client follow‐ups
  • Collaborate with internal team members to update and process client account changes
  • Handle client inquiries and concerns with professionalism, initiative, and discretion
  • Maintain strict confidentiality and adhere to compliance requirements, including fingerprinting, attestations, and training participation

Qualifications & Skills

  • Previous experience in client service, administrative support, or account management
  • Experience in wealth management, financial services, or private client environments strongly preferred
  • Proficiency with CRM systems; Redtail CRM experience highly desirable
  • Strong organizational and time‐management skills with the ability to prioritize effectively
  • Excellent verbal and written communication skills with a strong customer‐service mindset
  • High level of professionalism, discretion, and attention to detail
  • Ability to work independently while collaborating in a team‐oriented office environment
  • Familiarity with financial industry compliance standards is a plus
Not Specified
Technical Service Representative
✦ New
Salary not disclosed
Elyria, Ohio 17 hours ago

Title: Technical Service Representative

Location: Elyria, OH (5 days onsite)

Duration: Permanent

Pay: 55-65k with an additional profit-sharing bonus

Must have:

  • Bachelor's Degree with a Major or Minor in an engineering or science-related field (Chemistry preferred)
  • Customer-service oriented; Self-motivated, driven
  • Comfortable working in an office setting (not lab-oriented)
  • Fluent typing skills

Nice to have:

  • Chemistry Degree

Day to day:

We are looking for a talented Technical Service Chemist to join our team at Ross Environmental Services. This person will be doing more theoretical chemistry including the profiling and classification of all waste that comes into the facility. This person will be looking at the components of the waste and correctly classifying the material with regard to DOT and RCRA requirements. This person will be partnering with customers' and satisfying their needs and requirements as well as working internally. A successful candidate will be a self-motivated and customer-service oriented individual. The current team consists of 14 people total: 2 Admin, 2 Lab Pack Chemists, and 11 Profiling Chemists all reporting to the Team Lead.

Not Specified
Direct Service Technician
Salary not disclosed
Woodridge 4 days ago
Now Hiring: Direct Support Technician Location: Woodridge Interventions | 2221 64th St.

| Woodridge, IL 60517 Wage: $17.00 per hour Job Type: Full-time 3pm
- 11pm Unit: Adult At Woodridge Interventions our job is helping the lives of others.

We're looking for those who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic, be part of MAKING A DIFFERENCE in our community! Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.

Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.

Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.

Substance Abuse Technicians are responsible for: Monitoring, observing, and ensuring the safety and well-being of clients in a substance abuse treatment program Providing motivational and educational support and guidance to assist clients in meeting therapeutic goals Scheduling and coordinating client transportation and assisting with planning client recreational events Supporting treatment plans by reporting client observations and contributing to decisions concerning therapy, discipline and privileges Other duties as assigned Job Requirements: High school diploma or equivalency required Must be at least 21 years of age Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practice preferred Previous work experience with the program specific population in a residential or outpatient setting is preferred Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance Valid driver’s license in state of hire and good driving record required Physical Requirements: Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients Ability to speak with others in order to exchange information and provide support Ability to proofread and check documents and files for accuracy on a regular basis Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises Ability to drive an automobile or van and remain alert to traffic conditions, and to identify and comply with traffic signals and signs Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.

We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.

As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.

As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.

Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.

At Abraxas, everything we do centers around people.

That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.

Our benefit options meet you where you are in your life and set you up for success both in and outside of work.

If you want to have a positive impact in the lives of others, come join us! Equal Opportunity Employer Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others.

Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.

If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you/ About Company: Apis Services, Inc.

(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.

Allowing these entities to advance their mission and vision.

By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc.

and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.

This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
Not Specified
Service Coordinator
✦ New
Salary not disclosed
Euless, TX 1 day ago

Job title:

Service Coordinator

Location:

Euless, TX

Reports to:

Service Operations Manager


Summary of the position:


This position is responsible for all incoming phone calls and emails from end users, technicians and other company personnel relating to requests for service. Key functions will include reviewing, reconciling, processing, and closing out field service and shop operations jobs / projects. Further, will support scheduling projects and service technician assignments. Goal is to facilitate the closing jobs through collection of required information from service technicians or elsewhere, to ensure invoicing is completed in an expeditious and timely manner.


Duties and responsibilities:

  • Responsible for answering incoming calls to the service department.
  • Handle internal and external customer inquiries as they pertain to specific work orders, jobs, projects
  • Prepare service quotes based on internal and external customer needs
  • Scheduling Service Technicians for service jobs and projects with a goal to achieve 85% billable rate or higher.
  • Scheduling service visits to ensure we meet our PM Agreement commitments.
  • Coordination of the calls with the customers verbally and through email on a continuous basis to ensure we are meeting the customer’s expectations, and they remain informed as projects and service jobs progress
  • Responsible for closing field service and shop jobs / projects:
  • Capturing ALL required information (service labor hours, parts consumed, costing) for each service / shop job
  • Reconciling work orders against actual costs
  • Submitting completed work orders to accounting for processing of invoices
  • Assist scheduling field and shop technicians to specific jobs or projects
  • Input work order data into ERP system
  • Track assigned projects – ensure completed timecards, work orders are submitted from technicians in a timely manner
  • Work with Parts Coordinators to determine costing and availability of outsourced parts in order to quote and schedule work
  • All other duties as required to support superior customer satisfaction
  • This is a dynamic position as responsibilities may be added or removed as necessary
  • Communication with all departments within the HAC will occur on a regular basis. The depts include Parts, sales and will be expected to assist in covering for other team members when the need arises


Education:

  • High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)
  • Associate degree a plus


Professional experience:

  • Minimum of 3 years’ experience with administration functions
  • Proficiency in Microsoft products


Key behaviors:

  • Process driven – assertive
  • Self-starting
  • Analytical thinking
  • Demonstrated ability to solve problems with customer satisfaction as a focus
  • Excellent communication skills both verbal and written
  • Ability to multitask – manage multiple projects
  • Goal-oriented
  • Customer-focused
  • Drive to succeed
  • Team player
  • Field Service Experience on Sullair products a plus
  • Familiar with SAP ERP & Salesforce CRM a plus


Direct reports:

  • N/A



The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.


This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.


Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Not Specified
Sales Service Representative
Salary not disclosed
Northampton, MA 3 days ago

Heritage Production LLC | Melt-to-Make™

B2B Sales | Cannabis & Nutraceutical Manufacturing | North America + Select International Markets


Join a Fast-Growing Ingredient Brand in a High-Demand Industry

Heritage Production LLC is an all-natural bulk confectionery supplier specializing in our Melt-to-Make™ all-natural gummy base product line serving licensed cannabis and nutraceutical manufacturers. As demand for compliant, clean-label products continues to grow, we are expanding our Sales Team.

We are seeking a driven, relationship-focused Sales Associate who thrives in a collaborative environment and wants to grow within a dynamic, emerging industry.


What You’ll Do

Sales & Strategy Support

  • Collaborate with the Sales Team to develop and execute monthly and annual sales strategies
  • Support the full sales lifecycle from lead generation through close
  • Assist in achieving team revenue targets

Lead Management & Customer Relationships

  • Qualify and follow up on inbound leads
  • Nurture prospects as they move through the sales pipeline
  • Maintain strong relationships with existing customers
  • Assist Senior Sales Team in managing and updating pipeline reports across sales channels

Communication & Product Expertise

  • Develop strong outbound phone presence and confidence initiating conversations
  • Build deep knowledge of product offerings, industry regulations, and competitive landscape
  • Represent the company professionally in all communications


What We’re Looking For

Personality & Work Style

  • Positive, consistent, and team-oriented
  • Self-motivated with a desire to grow and improve performance
  • Strong communicator who enjoys collaboration
  • Organized and detail-oriented
  • Proactive problem solver


Experience & Skills

  • Minimum 2 years of sales or related experience
  • Bachelor’s Degree preferred
  • Strong computer proficiency and professional email communication
  • Experience with Microsoft Office, Google Drive, and video conferencing tools
  • CRM experience preferred (HubSpot a plus)

Employment Details

  • Full-time position
  • Competitive salary and benefits
  • Travel required as needed, including occasional weekend industry events
  • Equal Opportunity Employer
Not Specified
Delivery Driver - KADE Industries, LLC
✦ New
Salary not disclosed
Blythewood, SC 17 hours ago
Hiring Full-Time and Part-Time Delivery Drivers in Columbia, SC- Pay Starting at $20.50/hour
KADE Industries, LLC is an Amazon Delivery Service Partner (DSP) based in Columbia, South Carolina!
We have immediate openings for Full-Time and Part-Time Delivery Drivers in the Columbia, South Carolina area! Drivers will be responsible for safely delivering packages to homes and businesses in the immediate Columbia, South Carolina area!
  • Do you want to earn $20.50/hour?
  • Do you enjoy fast-paced independent work?
  • Do you enjoy working outside and in your community?
  • Are you customer service and safety-obsessed?

Come join our team and build a career with us! We train and coach our team to success on a daily basis! We need YOU!
KADE Delivery Driver Basic Requirements:
  • Must be at least 21 years old and eligible to work in the U.S.
  • High-school diploma (or equivalent)
  • Lift packages up to 50 lbs
  • Must have a valid driver's license
  • Must be free of major accidents or major driving infractions
  • Full Time: Must be able to work 10-hour days, 4 days a week
  • Part Time: Must be able to work 10-hour days and weekends
  • All applicants must be able to work weekends and holidays

What You'll Do as a KADE Delivery Driver:
As a KADE Delivery Driver, you'll safely operate an Amazon-branded vehicle and deliver Amazon packages in a timely manner across Columbia, SC.
Why You'll Love Working as a KADE Delivery Driver:
  • Professional growth: We offer career growth opportunities such as moving into Lead Driver, Dispatcher, or Operations Manager roles, DOT certification opportunities, and professional development coaching and training!
  • Team environment: A fun, fast-paced, and supportive company culture that focuses on winning together!
  • Independence: Spend the majority of your day on the road delivering smiles to customers in your community!
  • Stay active: You'll be on the move during your shift as you deliver packages from the delivery vehicle to the customer's doorstep!

JOIN US! APPLY NOW!
We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.
Not Specified
Customer Service
Salary not disclosed
Chula Vista 6 days ago
Customer Service Location: Chula Vista, CA Job ID: #72239 Pay Range: $20-23 Job Description
* Provide customer support for aftermarket repair orders
* Ensure jobs are moved into the shop aligned with current business processes and procedures.
* Track parts without sufficient paperwork to allow order entry which will be placed in a hold area.
* Process customer orders a in accordance with Standard Work procedures.
* Coordinate with operations, shipping, and inventory warehouse to expedite or trace shipments.

US Citizen and US Person candidates permitted Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC.

is an equal opportunity employer.

Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

The Butler America Aerospace, LLC.

EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.

Butler America Aerospace, LLC.

is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Not Specified
Customer Service Rep (03065) - 2300 Maplewood Dr
✦ New
Salary not disclosed
Sulphur, LA 1 day ago
Customer Service Rep

Sulphur, Louisiana, RPM Pizza Acadiana, LLC

Leaves Are Falling, Opportunities Are CallingJoin Our Team Today!

RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!

Job Description

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.

WHAT DO CSRs DO?

  • Provide a fun, happy, and exciting environment for our Customers while taking orders.
  • Uphold and represent a rock-solid brand image.
  • Ensure our stores are kept clean and sanitized for our Team and Customers.
  • Get into the action and make perfect product all the time. Learn organizational and inventory skills.
  • Provide amazing Customer service.
  • Execute time management skills and the ability to multi-task in a competitive work environment.
  • Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
  • Demonstrate your own style while working in a diverse work environment.
  • The ability to take ownership in resolving problems.
  • Operate all equipment inside the store.

WHAT'S IN IT FOR YOU?

  • Join a winning Team who is the best pizza company in the world & in every neighborhood!
  • Complete all RPM world class training programs to ensure you are set up for success in your role.
  • Work flexible fun hours and enjoy great product discounts.
  • Opportunity to continue your development through RPM Pizza College.
  • This is the first step for many to owning your own Dominos store.
  • Learn team building and problem-solving and develop your skills for the future.
  • Opportunity to give back to the community through partnerships and donations.
  • Variable hourly (meaning hours vary by week) position with competitive pay.
  • Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
  • 401K program available.
Qualifications

You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.

Strong communication and basic math skills to count change.

Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.

Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.

Not Specified
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