Ebsco Information Services Jobs in Usa

Job Description Summary

Axos Bank is seeking a Customer Service Representative within the Loan Servicing Department, to provide customer service to incoming customer calls.

Job Description

Responsibilities:

• Receive inbound customer calls and chats
• Research and resolve customer issues
• Manage and resolve customer cases related to loan issues
• Meet critical regulatory and company deadlines

Qualifications:

• HS Diploma
• 1-2 Years related experience

Job Title: Field Service Technician

Location: Bakersfield, CA 93301

Pay Rate: $21 per hour

Job Type: Temp to Permanent

Hours: 8:00 AM to 5:00 PM (Mon to Fri)

COVID Requirements: Healthcare locations may require vaccination or exemption documentation.

Driving: Yes, driving is required to go between hospitals and clinics.

Requirements

• Must have a valid driver's license and own vehicle
• Customer Service role with driving required.
• Company car will be provided to temporary worker.
• Customer-service oriented and comfortable interacting with hospital staff and IT.
• Detail-focused, especially with logging activities and completing checklists
• Physically able to walk through large facilities and transport supplies as needed
• Able to perform regular walking through multiple hospital departments
• Capable of light lifting (toner boxes and supplies).
• PPE may be required depending on hospital policy.

Responsibilities

• Provide daily onsite customer service
• Proactively monitor devices across hospital locations
• Deliver toner and supplies as needed
• Perform Key Operator checks to ensure equipment readiness
• Check in with site IT regularly
• Review incoming toner alerts
• Prioritize “no toner” and “low toner” device alerts
• Resolve minor equipment issues when possible
• Log activities and maintain accurate records of completed tasks.

Role Requirements:

· 3-4 years working in an analyst role.

· Proven attention to detail, especially related to technical information.

· Proven experience in a prior role managing technical information and details where accuracy was paramount.

· Excellent oral and written communication skills.

· Ability to work under pressure in a challenging environment. Ability to work well with others and collaborate with different functions.

· Knowledge of IT concepts, cloud computing, software, and systems.

· Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform.

Desired

· Experience with Cloud ERP from a landscape perspective.

· Practical understanding of cloud architecture and IaaS operations model.

· Knowledge of enterprise technology infrastructure (i. e. networks, storage, enterprise server software including Windows Server, Linux, and monitoring technologies).

· Experience in a Managed Services environment.

Senior Funds Counsel

Location: Salt Lake City, Utah

Company: Growing Financial Services Firm

Overview

A rapidly expanding financial services company is seeking a Senior Funds Counsel to join its Salt Lake City office. This attorney will play a key role in advising on fund formation, structuring, compliance, and ongoing operations. The ideal candidate is a proactive, business‑minded lawyer who can partner closely with internal teams and external stakeholders in a fast‑moving, entrepreneurial environment.

Key Responsibilities

• Provide legal counsel on the formation, structuring, and operation of registered investment funds and mutual funds, including PE, VC, credit, or other alternative vehicles.
• Draft and negotiate fund documents, subscription agreements, side letters, and related investor materials.
• Advise on regulatory matters impacting private funds (e.g., Investment Advisers Act, Investment Company, Act, securities regulations, and relevant state law considerations).
• Support fundraising efforts, investor communications, and compliance initiatives.
• Collaborate with internal business units-including investment teams, operations, and compliance-to address legal issues and ensure best practices across the funds platform.
• Manage external counsel relationships efficiently and strategically.

Qualifications

• J.D. from an accredited law school; admitted to practice in at least one U.S. jurisdiction.
• Minimum of 3 years of legal experience focused on registered funds or mutual funds (law firm, in‑house, or a combination).
• Strong understanding of private fund structures, offering documents, and regulatory frameworks.
• Excellent communication, negotiation, and drafting skills.
• Ability to operate with autonomy, sound judgment, and a practical approach to risk.
• Interest in working within a collaborative, high‑growth environment.

Why Join

• Opportunity to have a meaningful impact within a growing financial services platform.
• Broad exposure to sophisticated fund strategies and an entrepreneurial leadership team.
• Competitive compensation and benefits, with strong long‑term growth potential.

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

We are searching for a motivated Temporary Accounting Assistant who is an excellent multitasker with exceptional communication and time management skills. The candidate can expect to assist the Accounting department with data entry, processing, and recording transactions, updating the ledger, assisting with audits or fact-checking, and preparing budgets and reports. You should be thorough, accurate, and honest with good bookkeeping skills.

Educational Requirements
Highschool diploma or equivalent

Other Required Qualifications
You should have an understanding of basic Accounting principles and proficiency with computers and software, such as MS Excel or Quickbooks. You should be trustworthy, efficient, and organized.

Required Experience
At least two years experience in an accounting role

Preferred Educational Qualifications
Bachelors degree

SKILLS
Proficiency with computers and bookkeeping software, strong typing skills.
Exceptional time management and verbal and written communication skills.
Familiarity with basic accounting principles.
Professional manner and a strong ethical code.
Ability to multitask and remain motivated and positive.
Commitment to working efficiently and accurately.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

• Standard

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  Respond accurately, timely, and courteously to telephone, written, web, and walk-in inquiries.

  
  
  
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  Ensure effective customer relations through professional communication.

  
  
  
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  Accurately document all customer interactions.

  
  
  

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  Initiate or process adjustments as needed to resolve inquiries.

  
  
  
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  Conduct research and coordinate with other departments to resolve issues.

  
  
  
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  Respond to and assist with priority inquiries and special projects as required by management.

  
  
  

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  Provide feedback to management regarding customer problems, questions, and needs.

  
  
  
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  Maintain accurate records of complaints and customer comments.

  
  
  
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  Recommend changes or improvements based on recurring issues.

  
  
  
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  Follow through on complaints until resolution or escalate to management when necessary.

  
  
  

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  Maintain knowledge of quality work instructions and company policies.

  
  
  
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  Recommend improvements to procedures and techniques identified during daily operations.

  
  
  
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  Meet all departmental productivity, quality, and timeliness standards.

  
  
  

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  Identify and promptly report suspected fraudulent activities.

  
  
  
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  Report system errors to the appropriate departments.

  
  
  

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  Excellent verbal and written communication skills.

  
  
  
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  Strong interpersonal and organizational skills.

  
  
  
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  Ability to handle high-stress situations.

  
  
  
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  Good judgment and problem-solving abilities.

  
  
  
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  Strong customer service orientation.

  
  
  
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  Ability to learn and efficiently operate multiple computer systems.

  
  
  

Required:

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• 
  

  Basic computer operating skills.

  
  
  
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  Ability to use standard office equipment.

  
  
  

Preferred:

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• 
  

  Knowledge of word processing, spreadsheet, and database software.

  
  
  

Required Education:

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• 
  

  High School Diploma or equivalent.

  
  
  

Required Work Experience:

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  None.

  
  
  

Preferred Education:

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  Associate Degree.

  
  
  

Preferred Work Experience:

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  2 years of customer service or call center experience.

  
  
  

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  Typical office environment.

  
  
  

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• Years of experience required
  
• Disqualifiers
  
• Best vs. average
  
• Performance indicators
  

• 
  
• 2+ years of Care Management experience (field experience is a must)
  
• Caseloads of 50,60,70 members - bonus if it is geriatric
  
• Long Term Care Medicaid experience
  
• Medicaid / Medicare experience
  
• Need to see experience being able to manage high case load
  
• Fast paced environment regarding new processes and programs
  
• They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
  
• All documentation must be within system within 24 hours of completion
  
• Experience with electronic medical health records
  
• Home Health Experience
  

• 
  
• Top 3 must-have hard skills
  
• Level of experience with each
  
• Stack-ranked by importance
  
• Candidate Review & Selection
  

As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC.

Responsibilities:

• 
  
  
• Provide accurate and timely resolution to claims customer service inquiries
  
  
• Advise Clients by telephone of status of claims inquiries
  
  
• Coordinate client follow-ups with appropriate claims adjusters
  
  
• Provide support and back up assistance to other areas of CSC as needed
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

* Previous inbound telephonic customer service experience in a call center environment
* Excellent communication and organizational skills
* Ability to problem solve and work independently
* Attention to detail
* Insurance experience, knowledge of medical terminology and working knowledge of PMA Claims Systems a plus.

* M-F 11:45am - 8:00pm EST. Bilingual (Spanish) required. Must be local to Allentown, PA.

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in a professional field such as Communications, Marketing, Customer Service, Academic Administration, Event Management, Procurement, etc. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staffThis position typically will advise and counsel: unit management and staffThis position will supervise: NA

Job Duty 1 -
Perform duties related to professional field assignment.

Job Duty 2 -
Participate in reviews for compliance with policy and governmental regulations in the field.

Job Duty 3 -
Provide input to department policies and procedures.

Job Duty 4 -
May provide input to and administer project timelines and budgets.

Job Duty 5 -
May interact with vendors regarding procurement and delivery issues.

Job Duty 6 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience

Other Required Qualifications
Position requires the ability to pass a drug/alcohol pre-screening; may require working competently with dangerous materials and in a dangerous environment, such as around or on rotating machinery, live electrical circuits, hazardous materials, high-pressure liquids and gas, and bot surfaces. In addition, it may require lifting heavy objects of up to 75 pounds, and working in confined spaces, noisy environments, and elevated locations (such as climbing extension ladder and other types of ladders; or using scaffolding) either inside or outside of a building. During adverse weather, activities may require extensive after hours work or callback. This job may require wearing a full-face respirator in accordance with Georgia Tech campus policies and procedures. This job will require some evening hours and hours during peak times, as well as being a part of an on-duty rotation.

Required Experience
Up to two years of job related experience

SKILLS
This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.