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Job Category: Sales Associate

Requisition Number: SALES018006

Full-Time

On-site

Louisville, KY 40209, USA

Position Description Summary:

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

Position Requirements:

• Demonstrate selling experience in a fast paced, service oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

Position Qualifications:

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Management - Theatre

Requisition Number: FULLT036988

Location: Royal Palm Beach Stadium 18 & RPX, Royal Palm Beach, FL 33411, USA

Summary: The full-time Assistant Manager is a full-time hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Upholding and administering all theatre policies.
• The training, developing, coaching and supervising of non-management employees.
• Operating all projection and audio-visual equipment within the theatre, both hardware and software, and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
• Ensure required alcohol certification and training are current where applicable. If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell and serve alcohol according to state or local laws. It is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
• Performing all staff positions as required.
• Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
• Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
• The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with the oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee. Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.

Additional Duties and Responsibilities: as assigned by the GM or other senior manager.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to DM approval.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, must be of legal age to sell and serve alcohol according to state or local laws. It is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.

Language Ability:

Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.

Math Ability:

Perform calculations with speed and accuracy, and identify and correct errors.

Reasoning Ability:

Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions. Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision. Perform under pressure and/or opposition.

Computer and Office Skills:

Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity, and perform mechanical tasks as necessary.

Personal Skills:

Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.

Supervisory Responsibilities:

Directly supervises an unspecified number of employees. Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws. Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or Deputy General Manager the disciplining of employees. As directed by the General Manager, responsibilities may include interviewing and hiring.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 35 lbs. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Category: Hourly

Requisition Number: DONOR019276

Posted: April 3, 2025

Full-Time

Rate: $13.50 USD per hour

2500 North Cobb Parkway

Kennesaw, GA 30152, USA

Join our team

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job .

What we offer:

• Weekly paychecks
• Paid time off for vacation and holidays
• 25% employee discount
• Health, dental and vision insurance for staff and their families
• Complimentary uniforms
• Access to free job skills training at Goodwill Career Centers

Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.

Essential Functions:

• Always display a professional, patient, and \"people first\" attitude with guests
• Provide a donation receipt to each guest at the time of donating
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures
• Properly sort donations into designated categories
• Effectively communicate with management when necessary
• Consistently perform work tasks according to training playbooks, e-learning and work instructions
• Evaluate and navigate decisions effectively
• Effectively promote and demonstrate cooperation and teamwork with peers
• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location
• Adhere to safety and security practices including reporting safety hazards and injuries to management
• Assist truck drivers with loading/unloading donations
• Attend and complete all required trainings and meetings
• Perform other duties as assigned by management

Job Requirements and Qualifications:

• High School Diploma or GED preferred
• One year or more (1+ years) of production experienced preferred
• Consistently foster a healthy team culture of exceptional guest experience
• Must have basic math and reading skills
• Must have good oral and written communication skills in English as well as interpersonal skills
• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)

Working Environment Conditions/Requirements:

• Must start employment in acceptable safety work shoes
• Must be able to work in all types of conditions including heat, cold and dust
• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation

Devoted to a task or purpose with loyalty or integrity

Shows firm and constant support to a cause

Shows intense and eager enjoyment and interest

Job Category: Nursing

Requisition Number: MEDTE034482

Location: The Palmettos of Bluffton, Bluffton, SC 29909, USA

Job Details

Position: Med Tech Work Schedule: Med Tech 3p-11p Part Time Alternating Weekends Job Type: Part Time

Are you looking to have fun in a work environment where you can express your care and compassions, while making a difference in the lives of others? Come join our team! Palmettos of Bluffton fosters an environment of teamwork and provides opportunities of growth in a healthcare setting. The Med Tech provides direct and indirect patient care activities under the direction of a Registered Nurse or Licensed Practical Nurse. Assists patient with activities of daily living, provides for personal care, comforts and assists in the maintenance of a safe and clean environment for an assigned group of residents. The primary responsibilities of the Medication Technician is to: administer medications to the residents in a safe, accurate and timely manner and provide physical and psychosocial care to all residents in a manner that promotes dignity, choice and individuality.

Position Highlights:

1. Satisfactory completion of medication technician skills competency checklist. 2. Must obtain required medication technician training certificate. 3. Experience working in Assisted Living preferred. 4. Must be able to read, write and speak the English language.

• Understands and practices universal precautions with all patient.
• Performs all tasks/procedures included on assignment or reports to charge nurse any tasks not completed.
• Assists in the preparation for admission of patients.
• Assists in and accompany patients in admission, transfer and discharge procedures.
• Provides post-mortem care.
• Provides morning care, which may include bed bath, oral hygiene, combing hair, back care, dressing patients, changing bed linen, cleaning overbed table and bedside stand, straightening room, and other general care as necessary throughout the day.
• Provides evening care, which includes hands/face washing as needed, oral hygiene, special skin care, freshening linen, cleaning overbed tables, straightening room, and other general care as needed.

Why NHC? Palmettos of Bluffton is pleased to be a part of the NHC (National HealthCare Corporation) family. We offer a culture of recognition, empowerment, and fun. At NHC, we are all partners (employees) in a family oriented work atmosphere where growth and opportunities are promoted. We provide competitive compensation with performance wage rate increases.

Experience - Must be certified nursing assistant or currently enrolled in a nurse aide training program. Attend in-service programs, as assigned, to learn procedures and develop skills and meet state requirements.

Benefits Earned Time Off Holiday Incentive Pay Health, Dental, Vision, Disability and Life insurance Flex Spending Plan 401k with generous company contributions Flexible Schedule Uniforms Advancement Opportunities

Work Location: The Palmettos of Bluffton 3035 Okatie Highway Okatie, SC 29909

If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about /locations/palmettos-bluffton/

We look forward to talking with you!! EOE

Job Category: Operations Labor General

Location: Doraville, GA 30360, USA

Job Duties Including, but not limited to:

• Unloading pallets, boxes, and bundles
• Material handling / sorting pushing, pulling, picking, lifting, carrying, and filling up hoppers, boxes, and conveyor belts
• Unpacking boxes using box cutters, separating plastics, zip ties, blister packs, and other packaging materials
• Disassembling small equipment, cutting wires, torqueing pipefittings, removing bolts, automobile parts, and appliance parts.
• Work with recycling equipment for processing metal product e.g. metal shears, band saw and wire strippers
• Direct traffic of yard vehicles traveling through yard
• Light facility maintenance painting, scraping, moving furniture and equipment
• Maintenance selecting and using tools properly, pulling and installing parts for machinery, working with other employees to assist machinery repair
• Housekeeping sweeping, cleaning, shoveling, and debris collection
• Moderate and periodic landscaping work
• Clean up work area at the end of shift
• Keep work areas neat and orderly
• Regular attendance and punctuality are essential job functions
• Organizing materials to have more effective use of space
• Dispose of various waste materials in the appropriate manner
• Inspection to ensure cleanup is completed
• Effective housekeeping in workplace area is an ongoing operation for safety and better hygienic conditions for all team members.

Qualifications

• Employees in this position prior to April 2014 are presumed to be qualified and are \"grandfathered\" into their positions.
• Must pass a medical physical and drug test
• Must pass a background check
• Preferred high school diploma or GED and/or foreign education acceptable
• Bi-lingual (English & Spanish) language skills a plus
• Ability to: communicate with others effectively; understand direction (written or oral) and use basic math skills as the job demands
• Willingness to learn how to: sort metal, identify colors, shapes, and weights; properly maintain equipment; properly utilize PPE

Job Expectations

Comply with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, & procedures.

Physical Requirements

• Work Environment: Scrap metal yard, outdoor
• Equipment & Tools: Yard equipment, hand tools, and PPE.
• Physical Demand Level: Moderate to heavy
• Work Capacity: Laborer Work Capacity
• Sensory Demands: Hearing, vision, smell, touch and taste
• Hand Movements: Repetitive motions, gripping

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Description

Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

We are seeking a talented and motivated Production Supervisor to lead production operations at Leo. Anticipated working hours for this position are Wednesday - Saturday, 6 AM - 4:30 PM (4/10s).

Key job responsibilities

* Hire, develop and supervise leads and a large group of highly skilled technicians focused on Kuiper satellite production. Includes annual reviews, career development and managing corrective and disciplinary actions.

* Coordinate with other Kuiper leaders and manufacturing engineers to plan and coordinate daily tasks for technicians and activities of all operations with an ability to adapt to changing schedules and other dynamic priorities.

* Establish on-the-job training programs and standardized opportunities for team members to learn new skills and progress in their career.

* Independently perform integration and test of the Kuiper satellite and various complex subassemblies in a cleanroom and ESD controlled environment.

* Inspect and verify your team's work after completion to ensure engineering and quality standards are met.

* Author, maintain, and train others to all relevant process documentation, including Assembly, Inspection, Testing/In-Process Characterization, and Packaging Procedures.

* Collaborate with manufacturing, design, operations and test engineers to develop, document and complete activities, including continuous improvement opportunities

* Provide frequent feedback and technical reviews on designs, processes, tools and custom equipment used in production environments.

* Improve and enforce area safety and reporting mechanisms through regular auditing and safety-related projects.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life

The Production Supervisor will work closely with cross-functional engineering, test, enterprise, quality and operations teams on production hardware integration processes and systems. This is a critical role leading the technician team on the production floor.

This position requires a high degree of skill in many areas, including technical leadership, technician development, mechanical assembly, avionics integration, troubleshooting, electrical checkouts and environmental testing. In short, you will be responsible for ensuring high quality, workmanship and safety standards are adhered to on a daily basis across the technician team. You will also help lead long term production planning, team organization, team building and hiring for essential roles across your team.

About the team

We are a fast-paced, data-driven team working with leaders in multiple technology areas to deliver the best product for our customers. We hold each other to relentlessly high standards, and constantly look for ways to improve the product's performance, quality and cost. We are motivated by technical challenges and want individuals who are excited for the fast pace of production.

Basic Qualifications

* 2+ years of team leadership experience

* 5+ years of hands-on experience in mechanical or electrical hardware assembly, test, and/or installation

Preferred Qualifications

* Experience hiring and leading a high-performance team

* Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent

* Experience working in a fast-paced, rapidly changing operations environment

* Experience leading engineering teams as a mentor or tech lead, or experience leading and influencing your team or organization

* Experience helping develop enterprise manufacturing systems and/or assembly lines.

* Experience working with FOD, ESD sensitive hardware and clean room requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , WA, Kirkland - 100, ,000.00 USD annually

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

Responsibilities:

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in training and mentoring Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For: You.

• Available to work flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail and 6 months of leadership experience

Benefits include: associate discount; EAP; smoking cessation; bereavement; 401(k) associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address: 11030 Pines Blvd

Location: USA TJ Maxx Store 0037 Pembroke Pines FL

Waterway Carwash is looking for Car Wash - Detailers at our Pepper Pike location! Most part-time jobs are boring. But not at Waterway. As a Car Wash Associate, you dont just clean cars you get to be active while you work outside with your friends. And every time you work, you get paid. Also, our scheduling is flexible with no late nights.

The Detailer works as part of a team to efficiently clean the interior and finish the exterior of customer vehicles, and provide outstanding service, ensuring that all customer needs are met and that the customer leaves satisfied with their visit and car wash. The Car Wash Attendant will drive and clean vehicles and assist customers during their visit at various interaction points, including the carwash entrance and finishing stations on the exit lot.

Compensation: Competitive rates and cash tips daily! Average $15 per hour. Our top earners make over $20 per hour.

Location: Waterway Carwash - Pepper Pike location - 30299 Chagrin Blvd. Pepper Pike, OH 44124

Why Waterway? Perks and Discounts

• Flexible scheduling Daytime, Evening, and Weekend shifts available.
• Tuition Assistance Program up to $4,000 a year!
• Free Car Washes and Gas Discounts.
• Referral Bonus program.
• Recognized as a Top Workplace multiple years running.
• Advancement, Promotion, & Cross-Training Opportunities.

Waterway is proud to be recognized a multi-time USA Today and The Plain Dealer Top Workplace as voted by our team members!

• Current and valid drivers license;
• Professional demeanor, behavior, and appearance in accordance with company policy;
• Ability to perform all essential functions safely without endangering oneself or others;

• Complete all necessary steps to thoroughly clean customer vehicles to a high standard based on wash package selected.
• Enthusiastically greet customers, assist customers into and out of vehicles, provide clear direction to customers, alert management when cleaning of vehicle is complete.
• Drive vehicles onto and off conveyor, program wash type and send vehicle; shut off conveyor if obstructions are in the way of moving vehicles in the tunnel; watch traffic flow and be aware of surroundings.
• Maintain a safe, clean and organized environment year-round to ensure a positive visit for every customer including but not limited to: picking up trash, sweeping and hosing areas visible to customers, pulling weeds, shoveling snow and salting customer areas.
• Wash and dry towels and carry buckets of towels to stations. Fill and stock cleaning supplies. Dig car wash trench, sweep and hose back rooms / storage rooms as needed. Clean wash equipment, windows, doors, and walls; empty trash cans and vacuum canisters.
• Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
• Various other functions as identified and directed by management.

• Environmental will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a motivated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will be the first point of contact for customers nationwide, delivering exceptional service, resolving technical issues, and promoting our products and services to enhance the overall customer experience.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities:

• Responding to inbound and outbound customer inquiries in a courteous, timely, and professional manner
• Resolving technical issues efficiently, aiming for first-contact resolution
• Researching and retrieving information across systems to address customer concerns
• Collaborating with other departments to resolve complex issues
• Accurately documenting customer interactions and claims in internal systems
• Using available resources and training to provide accurate information while adhering to scripts, policies, and procedures
• Protecting customer privacy and handling confidential information responsibly
• Escalating unresolved issues to appropriate personnel when necessary
• Participating in ongoing training and team meetings to stay current on systems, products, and procedures
• Maintaining consistent attendance and adhering to your work schedule

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

• Must be 18 years of age or older
• High school diploma or equivalent
• Strong written and verbal communication skills
• Typing speed of at least 20 words per minute
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Familiarity with the Windows operating system
• Dependability and punctuality
• Strong problem-solving and troubleshooting abilities
• A calm, empathetic, and customer-first mindset
• Ability to multitask, stay organized, and work independently
• A collaborative spirit and a passion for helping others
• Comfort working in a fast-paced, evolving environment

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In