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Duration: 6 months
Location: Salt Lake City, UT
Job Description:
The Margin Lending Analyst will support the Private Wealth Management (PWM) Margin Lending team in delivering operational excellence across margin calculation, monitoring, and exception handling. This position is essential for ensuring adherence to regulatory requirements and upholding client service standards, while providing comprehensive support to the advisor team.
We promote cross-training and ensure our Analysts develop a broad level of understanding across the varied departmental functions carried out. You can expect to be given early responsibility, and in return, you will be expected to contribute your own ideas to make a difference and add value to the group. The role will involve close interaction with other areas of the bank, including Credit, Risk, and Sales, therefore requiring strong communication and interpersonal skills.
Key Responsibilities:
* Margin Call Issuance & Monitoring: Execute daily margin calculations, validate call amounts, and issue margin calls in accordance with regulatory and internal guidelines.
* Exception Handling: Monitor and resolve margin exceptions, including non-call issuance and late liquidations, ensuring risk mitigation and compliance.
* Manual Support: Provide manual margin calculations and overrides for high-value clients not supported by automated tools.
* Regulatory Governance: Apply margin rules (e.g., Reg T, FINRA 4210) and ensure adherence to firm-wide control frameworks.
* Reporting & Documentation: Maintain accurate records of margin activity, support audit requests, and contribute to control updates.
* Responding to all incoming queries and interacting with many different areas of the bank, in particular with Risk, Credit, and Technology.
* Proactively working on enhancing the team's process and controls.
* Resolution and escalation of all client disputes and queries.
* Project and initiative management and participation within the team and across all regions.
Location: Salt Lake City. UT
Duration: 6 Months
Basic Qualifications
Bachelor's degree or higher
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Highly organized with exceptional attention to detail and strong follow-through
Proven ability to manage multiple projects with competing deadlines
Team-oriented with a positive attitude and strong work ethic
Excellent written and verbal communication skills
Ability to work effectively in a fast-paced environment and adapt to changing demands
Strong analytical skills with the ability to self-direct and form recommendations
Ability to effectively interact and build relationships with stakeholders
Demonstrated integrity, sound judgment, and high ethical standards
Preferred Qualifications
Willingness to learn and adopt new tools and technologies
Ability to manage competing workloads with minimal supervision
Adaptability to a changing product landscape
Self-motivated with the ability to work independently
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Location: Columbia, SC (Partial Onsite - at least 3 days per week (Tuesday - Thursday) and as needed.)
Open for remote also
Duration: 11 months
Note:
- C2 Eligibility is Required
- Credit check is required
- overtime, travel, on call, weekends, off hours As needed
- Work Hours - 8am - 5 pm
Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Day to Day:
- A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
- By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
- Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
Duties:
- Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
- 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
- 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
- 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
- 5% Participate in planning and execution of disaster recovery procedures.
- 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
Team Name: zVM and zLinux
Team:
- 2-3 people specific to zVM but part of a larger 14 person team.
Required Skills and Abilities:
- Strong analytical and logical thinking skills.
- Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
- Understand the requirements for maintaining production systems and the effect of systems changes.
- Solid understanding of currently utilized programming productivity tools and their use.
- Solid understanding of quality assurance and implementation strategies of systems software.
- Able to acquire knowledge of programming languages and tools used in the department.
- Able to analyze software specifications for completeness and compatibility with operation systems.
Required Education:
- Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Required Work Experience:
- 4 Years IT experience including varied programming experience.
Required Technologies:
- zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
Nice To Have:
- ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
Soft Skills:
- Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
Work Location: Worcester, MA (Onsite)
Assignment Duration: 12 months (possibility of extension)
Position Summary
Role Overview:
This role is responsible for MSI metrics, PVR's(Periodic validation reviews, spreadsheet validation, collecting business requirements for technology improvements.
Background & Context
This person will also collaborate with the team to ensure the smooth functioning of laboratory systems, instruments, and software, with a strong focus on compliance, data management, and process optimization in a GMP (Good Manufacturing Practice) environment.
Key Responsibilities
* Support daily operations of QC laboratories, including troubleshooting issues with QC instruments and equipment.
* Assist with validation activities and documentation (including SIQ and SOQ protocols) to ensure regulatory compliance.
* Implement, maintain, and optimize excel macros and support spreadsheet validation for streamlined data processing and reporting.
* Coordinate and perform Windows upgrades, PC decommissions and software installations and upgrades for lab and operations computers.
* Provide technical support on eliminating manual processes and support feeding requirements to broader enterprise teams.
* Participate and evolve digital transformation by leveraging operations systems such as SAP, Infor, and MES systems (including POMS).
* Support process improvements and ensure data integrity across laboratory workflows.
* Perform Acronis and Nugenesis software installs on new lab PCs.
* Support the team with OSIPI data historian.
Qualification & Experience
* Experience working in GMP laboratory environments.
* Proficiency in Excel, including macro development and troubleshooting.
* Familiarity with validation processes, SIQ/SOQ documentation.
* Knowledge of QC laboratory instruments and equipment maintenance. Knowledge on windows upgrade, Nugenesis and Acronis.
* Hands-on experience with Windows operating systems and installations.
* Experience with operational software such as SAP, Infor, MES (e.g., POMS).
* Strong problem-solving, communication, and organizational skills.
Preferred:
* Background in life sciences or engineering.
* Previous experience supporting QC labs in pharma, biotech, or related industries.
Additional Information
Qualifications:
* Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline [Senior] or respective proven expertise and experience
Cognitive/Business Skills:
* Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
* Requires proven problem-solving skills and the ability to adapt to new requirements.
* Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
* Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
* Requires total commitment to quality and always maintaining a high standard of work.
* Always demonstrates the highest levels of integrity and a strong work ethic.
* Strong communication skills, both verbal and written, are required for the execution of this role.
* Strong interpersonal skills are required.
* Supports the principles of Perfect Performance.
* Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.
Job/Technical Skills
* 3 years plus in IT QC System / Application Support (essential)
* 3 years plus of relevant IT experience (Essential)
* [Senior] 5 years plus of experience in similar / equivalent role within pharmaceutical industry
* ITIL (Essential)
* GAMP (essential)
* Project Management (Desirable), JIRA/agile knowledge
* Waters Empower (Desirable)
* AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
* POMSnet Administration or relevant MES system Administration (Essential)
* Microsoft O365 PowerApps / PowerBi ( Essential)
* AWS/Microsoft certification
* Python/ JAVA skills or any software development and SDLC experience is a plus.
* SharePoint admin experience(Essential)
* Acronis and Nugenesis Knowledge( Essential)
Location: Columbia, SC (Role is Fully Onsite and has the potential to move to partial onsite once fully trained.)
Duration: 6 Months (Contract to hire)
Note: Contingent Personnel who are foreign nationals have resided in the US for at least three (3) of the last (5) years prior to assignment to Company's applicable government contract.
Duties
- Day to Day:
- Looking for a product owner.
- As a Product Owner for this team, they will be helping with release planning, working with developers and testers along with customers in our business units.
- Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.
- 25% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.
- 20% Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems
- 15% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities
- 15% Validate the business need for solutions to business problems and process improvements.
- 10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.
- 10% Provide input on the business direction for system changes.
- 5% Mentor less experienced business systems analysts
Required Technologies:
- Some type of Agile ALM like Agility or Jira
- Defect management tools
- Release Management tools
- In depth knowledge of writing User Stories w/ Acceptance Criteria
Nice To Have:
- Visio, SQL, Insomnia
- Agile Certifications (e.g., CSPO, PMI-ACP)
- Experience with Secure Application Environments for understanding of authentication, authorization, and data privacy considerations.
Skills and Abilities:
- Demonstrated expertise in the concepts of the supported business unit.
- Demonstrated knowledge of standard industry practices and procedures for the business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
- Able to influence and negotiate solutions to business problems.
- Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.
- Excellent analytical and conceptual skills.
- Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
- Has a conceptual understanding of project management techniques.
Preferred Software and Other Tools: Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Required Education: Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree
Degree Equivalency: 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree
Required Work Experience: 6 years of IT business analysis experience.
Preferred Licenses and Certificates: Certified Business Analysis Professional (CBAP), HIPAA, LOMA
Interviews: Onsite
Location: Remote
Duration: 12 Months
Overview
- The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
- WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
- PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
- Access governance improvements (who has access to what, and why)
- Cross?platform identity initiatives spanning Security Services
- This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
Support identity initiatives that commonly require:
- SAML certificate lifecycle coordination
- SAML = Security Assertion Markup Language (a standard for single sign-on)
- Coordinating certificate rotation across multiple applications, environments, and vendors
- Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
- SAML connection migration planning and execution support
- Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
- IdP = Identity Provider (system that authenticates users)
- Migration readiness and execution tracking
- Requirements capture, integration mapping, status reporting, and risk/dependency management
- Documentation at scale
- Maintaining living runbooks and migration guidance in Confluence
- Keeping Jira work items audit-ready with clear ownership and due dates
Key Responsibilities
- IAM Program & WIAM Migration Support
- Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
- Entra ID = Microsoft's cloud identity service (formerly Azure AD)
- Track milestones and deliverables across workstreams, including:
- Certificate updates and expirations
- RBAC updates
- RBAC = Role-Based Access Control (access is granted by role)
- Compliance-driven tasks and evidence
- Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
- Conduct impact analysis of technology changes on business processes and IAM systems
- Provide system and business process support across multiple IAM program engagements
- Business Analysis & Delivery Coordination
- Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
- Business requirements (what is needed)
- Functional requirements (what the solution must do)
- Technical requirements (how it integrates and operates)
- Document and assess current-state IAM processes, integrations, and access models
- Maintain rigorous Jira notes including:
- Ownership, due dates, constraints, risks, dependencies, and decisions
- Maintain accurate, iterative Confluence documentation for all IAM projects
- Assist with data models and interface specifications where needed for IAM systems
- Log system and process changes using approved change management tools (e.g., FastTrack)
- Ensure IAM changes are properly tested before deployment
- Coordinate UAT and functional testing
- UAT = User Acceptance Testing (business confirms the solution meets needs)
- Meeting & Stakeholder Management
- Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
- Support collaborative system and data design sessions with users and technical teams
- Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
- Summarize meetings with clear action items and track accountability
- Present complex IAM options and tradeoffs in a clear, decision-supporting way
- ???Quality, Documentation & Governance
- Ensure IAM changes and access-control updates are properly authorized by management
- Handle confidential identity-related information professionally and securely
- Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
- Ensure documentation is clear, complete, current, and aligned to corporate standards
- Adhere to corporate policies, procedures, and IAM governance requirements
Requirements
- Core Experience (Required)
- Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
- Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
- Hands-on experience with IAM concepts and platforms, such as:
- Federation and SSO
- SSO = Single Sign-On (one login for multiple apps)
- SAML and certificates
- RBAC
- Directory technologies (e.g., LDAP/AD concepts)
- Strong understanding of SDLC and testing methods
- SDLC = Systems Development Life Cycle (plan build test deploy support)
- Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
- Technical & Analytical Skills (Required)
- Strong Excel skills for tracking plans, owners, timelines, and dependencies
- Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
- ODBC = Open Database Connectivity (standard way to connect to databases)
- Ability to produce process documentation that is structured and easy to follow
- Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
- Behavioral & Professional (Required)
- Strong stakeholder management and the ability to influence with data-driven reasoning
- Highly organized multitasker with attention to detail
- Energetic, engaging, and collaborative working style
- Demonstrates professionalism and ethical conduct in all interactions
- Education / Background
- BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
- 10+ years comparable experience)
- Compliance familiarity (security, audit, access control) strongly preferred
- Prior experience in Identity & Access Management, Security, or similar field
Products & Tools (Required vs. Nice to Have)
- Required (Day 1 Readiness)
- Jira (work tracking, user stories, acceptance criteria)
- Confluence (documentation, runbooks, migration guidance, decision logs)
- Servicenow (ticketing and request flows)
- Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
- SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
- Working knowledge of at least one identity platform:
- PingFederate (legacy federation) and/or
- PingOne Advanced Identity Cloud (AIC) and/or
- Microsoft Entra ID
- Nice to Have (Accelerators)
- Visio / Miro (process flows, integration diagrams)
- Splunk familiarity or other log query experience
- SharePoint (document management / collaboration)
- Microsoft Project / Project Server (formal project plans and dependencies)
- Change management tooling (e.g., FastTrack)
- Scripting familiarity (e.g., Python) for light automation or data validation
- eCommerce domain exposure (rare, but beneficial in some integration scenarios)
Certifications (Preferred vs. Nice to Have)
- Preferred
- Security/IAM adjacent certification (any of the below are helpful)
- CISSP
- Security+ (baseline security knowledge)
- Identity-focused training/certificates (Ping/Microsoft identity learning paths)
- Nice to Have
- CBAP / CCBA (IIBA Business Analysis certifications)
- CBAP = Certified Business Analysis Professional
- CCBA = Certification of Capability in Business Analysis
- Agile certification (CSM, PSM, or equivalent)
- CSM = Certified ScrumMaster
- PSM = Professional Scrum Master
- Cloud fundamentals (Azure fundamentals or similar)
- Testing certifications (ISTQB or equivalent)
- ISTQB = International Software Testing Qualifications Board
Location: Remote
Duration: 6 months
- Oversees a team of personnel focused on technical issues, including software development, testing, and engineering tasks
- Coordinate with the scrum master and other stakeholders to delegate work assignments
- Analyze requirements, conduct story refinement, and develop technical solutions
- Provide expert knowledge in front-end technologies such as React and Angular
- Construct complex back-end logic in .NET and SQL
- Conduct code reviews and guide the team as needed
- Strong knowledge of Agile-Scrum principles
- Ability to use AI tools such as Claude Code
Location: Remote
Duration: 8+ months
Marketplace Platform Lead
Job Overview
The Marketplace Platform Lead is responsible for driving the end?to?end technical architecture and implementation of the enterprise Data Marketplace platform. This role spans stakeholder engagement, architectural definition, integration design, and hands-on leadership throughout implementation. The ideal candidate is a seasoned technical leader with deep experience designing integration patterns, building scalable platforms, and guiding engineering teams through complex cross-system solutions.
Key Responsibilities
Lead stakeholder meetings to gather business requirements, align on platform objectives, and clarify workflows and user journeys.
Conduct tool evaluations, build scoring frameworks, and make recommendations on platforms, vendors, and integration technologies.
Define end-to-end Marketplace architecture, including data flows, APIs, domain models, integration strategies, and platform components.
Design and lead the implementation of integration patterns, including API-based integrations, event-driven patterns, workflow orchestration, and cross-system interoperability.
Develop technical designs, architectural documents, and standards for Marketplace workflows, user flows, and extensibility patterns.
Provide hands-on architectural guidance to engineering teams throughout solution design, development, and delivery.
Oversee technical quality, scalability, performance, and security across Marketplace components and integrations.
Collaborate with product, engineering, data, and security teams to ensure compliance with enterprise data governance, privacy, and reliability standards.
Lead technical reviews, drive design decisions, and ensure alignment across cross-functional stakeholders.
Required Skills & Qualifications
8+ years of experience in software engineering, platform development, or technical architecture roles.
Strong expertise in designing and implementing integration architectures, including REST/GraphQL APIs, event-driven patterns, synchronous/asynchronous messaging, and workflow engines.
Deep understanding of distributed systems, microservices, and cloud-native solutions (Azure, AWS, or GCP).
Proficiency with API design, messaging systems, and enterprise integration frameworks.
Experience defining technical architecture, data flows, and workflow designs for complex platforms.
Ability to translate business requirements into technical designs, user flows, and actionable engineering plans.
Demonstrated leadership in guiding engineering teams through architectural decisions and implementation.
Strong communication skills with the ability to influence technical and non-technical partners.
Experience evaluating and scoring platforms, tools, or vendor solutions.
Solid knowledge of DevOps practices, CI/CD, infrastructure-as-code, observability, and security best practices.
Preferred Qualifications
Experience building or leading a Data Marketplace platform.
Familiarity with workflow orchestration platforms, rules engines, BPM tools, or catalog management systems.
Experience with enterprise identity systems (OAuth, SAML, SSO), access governance, and data privacy frameworks.
Background working with enterprise data platforms, data governance, or cross-domain integration patterns.
Prior experience leading architectural governance or serving as a platform architect in an enterprise environment.
Duration: 11 Months (Contract to hire)
Location: Columbia, SC
Onsite Requirements: Partially onsite 3 days per week (Tue, Wed, Thurs) and as needed.
Standard work hours: 8:00 AM - 5:00 PM
**Credit check will be required**
Job Summary:
Day to Day:
- A typical day will involve a mix of hands-on coding, architectural design, and research.
- The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
- This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
- They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
Team: The team is an innovative, collaborative, and empowering environment. We are building the next generation of AI solutions for the enterprise in a fast-paced, project-oriented setting. This is a multi-platformed environment that values creativity, continuous learning, and a customer-focused mindset. The new engineer will play a crucial role in shaping our AI strategy and building foundational tools and accelerators that will drive innovation across the company.
Job Requirements:
**This is a new role to establish a core competency in agentic AI systems. This engineer will be pivotal in designing and deploying advanced AI agents and will build the foundational frameworks for future AI use cases across the organization.**
Required Experience:
Required Software and Tools (Hands on experience required):
- Python
- JavaScript/TypeScript
- AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
- AI Models (e.g. Claude, OpenAI, etc.)
- AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
- Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
- Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
- API Design
Python & AI/ML Libraries:
- Deep hands-on experience in Python for AI/ML development.
- Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
- Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
- Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
Minimum Required Education: Bachelor's degree-in Computer Science, Information Technology or other job related degree or 4 years relevant experience or Associates degree + 2 years relevant experience
Minimum Required Work Experience: 6years-of application development, systems testing or other job related experience.
Required Technologies: 3-6 years of hands-on experience in Artificial Intelligence, Machine Learning, or related fields.
Nice to have/Preferred skills:
- Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
- Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
- Experience developing autonomous agents using cloud-based AI services.
- Experience with prompt engineering techniques and model fine-tuning.
- Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
- Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.