Dunkin Donuts Jobs in Usa

** AM SHIFT

-Must be able to work AM

CREW MEMBER

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus anticipate and understand guests needs and exceed their expectations.
• Passion for Results set compelling targets and deliver on commitments.
• Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.  
 
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.  If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
 
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-8 Dunkin Donuts and/or Dunkin Donuts/Baskin Robbins combo restaurants, including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.

Responsibilities Include

• Team Environment
• Responsible for general Human Resource functions such as recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
• Ensure appropriate training tools are utilized
• Operational Excellence
• Create and maintain a people first culture in the restaurant
• Monitor, follow up and report training progress
• Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards, recipes and systems are executed
• Prepare, complete and follow up on action plans for remodels and new restaurant openings
• Lead team meetings to communicate relevant operations information, e.g. seasonal products
• Profitability
• Identify and support systems to control costs and maintain budgets
• Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
• Support sales goals by developing action plans for seasonal forecasting
• Ensure tools and systems are in place to roll out new products, systems and processes

Founded in 1950, Dunkin is Americas favorite all-day, everyday stop for coffee and baked goods. Dunkin is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin is part of the Dunkin Brands Group, Inc. family of companies.

Assistant General Managers (AGM's) are the primary support system for the General Manager. AGM's are constantly developing their retail management skills daily, focusing on their supervisory experience, coaching skills, and business acumen. AGM's primary focus includes:

• Leadership of Shift Leaders and Crew Members by supporting each individual's
• Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
• Fast, friendly, and energetic service
• Being a team player who can jump in wherever needed

Goals and Objectives:

To develop your management skills by supporting and being an integral part of a great store team. Help support the General Manager by leading the team and nurturing their talents. Exceed our loyal customers' expectations.

If you are ready to build your leadership skills, while making an impact on customers, then we want to talk to you about our opportunities! In the Assistant General Manager position, we look for driven individuals who are ready to lead a team and showcase the best of Dunkin'! Our Assistant General Managers are our next General Managers. We value growth from withinif that is what you are looking for then this is the career for you!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc.

or any of its affiliates.

Any application or information you submit will be provided solely to the franchisee.

If hired, the franchisee will be your only employer.

Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

2017.

Bowers Donuts Inc.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC.

Used under license.

The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and new product roll-outs, food safety, and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and develop internal candidates and succession planning.

Responsibilities Include:

Responsible for the execution of training activities within the network

Conduct New Hire Orientation for restaurant employees

Schedule and facilitate classroom based learning for the network

Partner with Franchisee Leadership Team with succession planning

Create and maintain a people first culture in the restaurant

Monitor, follow up and report training progress

Conduct on the job training and retraining

Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws

Ensure Brand standards, recipes and systems are executed

Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance

Conduct restaurant assessments

Identify and support systems to control costs

Ensure tools and systems are in place to roll out new products, systems and processes

Support sales goals by tracking results, identifying gaps and recommending solutions

Associate's degree in related field or equivalent in education and experience

Fluent in English

Microsoft Office proficiency

Facilitation and presentation skills

Written and verbal communication skills

Understands and exceeds guest expectations, needs and requirements

Develops and maintains guest relationships

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following Brand recommended guest recovery process

Sets and maintains high standards for self and others, acts as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his/her role relates to others

Sets, prioritizes and maintains focus on important activities

Reads and interprets reports to establish goals and deliver results

Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Identifies root cause of a problem and implements a solution to prevent from recurring

Empowers others to make decisions and resolve issues

Develops and maintains relationships with team

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Encourages collaboration and teamwork

Leads others; negotiates and takes effective action

Identifies and communicates team goals

Monitors progress, measures results and holds others accountable

Creates strong morale and engagement within the team

Accepts responsibilities for personal and team commitments

Recognizes and rewards employee's strengths, accomplishments and development

Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN

We're looking for cake decorators who are... not afraid to smile. Our employees are the fuel that helps America run. And it's not just the hot coffee and savory baked goods that do the work - it's the commitment to friendly and attentive customer service shared by everyone from our managers to our crew members.

Go ahead and call us perfectionists - we consider it a compliment. Our employees have a keen eye for cleanliness and organization, practice responsible cash and register management, and have a commitment to consistency when it comes to the production of high-quality food and drink.

Benefits

We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.

Free coffee!!

Flexible schedule full-time and part-time available

Generous employee discount

Cash referral program

Best in class training & continuous learning

Advancement opportunities

Medical insurance- for you and your family!

Education discounts through Southern New Hampshire University- discount extends to your family!

Special discounts for Dunkin' employees (including but not limited to brands such as Skechers, Staples, AT&T and Verizon!)

Recognition program

Community & charitable involvement

Responsibilities

Smiling and always saying \"YES!\" to our guests.

Receiving and processing online, phone, and in person cake orders

Managing cake and icing inventory

Managing cake decorating station to include preparing icing's, stocking decopacs, and following all sanitation procedures

Decorating cakes according to Baskin Robbins cake design standards

Maintaining a positive, friendly working relationship with guests, team members and leadership

Stocking and maintenance of product displays according to quality and merchandising standards

Potential for working in other areas of the restaurant

Qualifications

1+ year of experience as a cake decorator preferred

Detail oriented and organized

Come fuel your future at Dunkin Donuts. We offer great opportunities for advancement, and many of the people who now manage and own our stores started at the ground floor. Along with this career development opportunity comes competitive wages and an attractive benefits package. So, what are you waiting for?

This Dunkin Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin Donuts, not Dunkin Brands, Inc., Dunkin Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC.

Store Manager will be responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. Run the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. The incumbent will hold the highest management position within the unit store assigned and will be accountable for the unit and its operations at all times whether physically present or not.

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, joining our Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product with a smile. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise

Responsibilities include but not limited to:

• Able to perform all responsibilities of restaurant team members
• Lead team meetings
• Deliver training to restaurant team members
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute new product roll-outs including training, marketing and sampling
• Ensure restaurant budget is met as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant team members to drive sales, improve profitability and Guest satisfaction

Education/Experience:

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred

Benefits Include:

• Competitive Hourly Pay
• Earned Paid Time Off
• Employee Discounts
• Medical Insurance with Company contribution

You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2017. People Capital Group LLC. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Using Your Leadership Skills You Will

• Oversee and develop strategies to achieve the store's financial and guest service goals while addressing the store's challenges
• Coach and strengthen Assistant Managers and Shift Leads as team leaders
• Serve as a resource: store operations, staffing, company policies and procedures, and resolving key guest issues

Responsibilities Include (Partial List):

• Able to perform all duties of restaurant team members
• Ensure that the store is meeting operational and food safety standards
• Deliver outstanding hospitality, guest service, and provide problem resolution
• Ensures that the restaurant correctly executes new products and processes in a marketing window
• Deliver consistent execution of systems and processes
• Ensures a safe, secure, sanitary, and \"like new\" environment
• Recruit, hire, onboard and develop team members
• Train, motivate, develop, coach, and reward a high performing team
• Monitor, appraise and review restaurant employee performance

We'd Love to Hear from People Who Have:

• Experience in the restaurant industry or related industry, quick service and drive thru experience is a plus
• Excellent communication skills with ability to connect with and motivate team members
• Prior experience leading a team, including training and coaching
• Strong organizational, interpersonal, and problem-solving skills
• Willingness to learn and embrace change in a fast-paced environment
• A team player that has a great attitude, a desire to learn, works well with others, is honest, and has integrity

Drive Your Future at Dunkin'!

Dunkin' is looking for proactive Shift Leaders to oversee daily shifts in a high-volume environment. If you excel in leadership, thrive on responsibility, and want to make an impact, wed love to have you on our team!

Location: Staunton-Fishersville-Waynesboro-Lexington

Shifts Available: 5 am to 1 pm | 1 pm to 8 pm | 7am to 4pm

Opportunity: Potential to advance to Assistant Manager based on performance

Responsibilities:

• Shift Management: Deploy team members effectively to maintain speed of service and operational efficiency.
• Customer Service: Ensure every guest receives excellent hospitality and service.
• Team Environment: Promote a positive and proactive work atmosphere.
• Training & Development: Train and guide new team members to reach their full potential.
• Leadership: Collaborate with the central management team to achieve store goals.

Requirements:

• Availability: Must be available to work 4 to 5 days a week
• Punctuality: Demonstrate strong reliability and punctuality
• Communication: Maintain clear communication with the team and management
• Problem Solving: Manage challenges with a solution-oriented approach

Apply today and drive your future at Dunkin'!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Drive Your Future at Dunkin'!

Dunkin' is looking for proactive Shift Leaders to oversee daily shifts in a high-volume environment. If you excel in leadership, thrive on responsibility, and want to make an impact, wed love to have you on our team!

Location: Staunton-Fishersville-Waynesboro-Lexington

Shifts Available: 5 am to 1 pm | 1 pm to 8 pm | 7am to 4pm

Opportunity: Potential to advance to Assistant Manager based on performance

Responsibilities:

• Shift Management: Deploy team members effectively to maintain speed of service and operational efficiency.
• Customer Service: Ensure every guest receives excellent hospitality and service.
• Team Environment: Promote a positive and proactive work atmosphere.
• Training & Development: Train and guide new team members to reach their full potential.
• Leadership: Collaborate with the central management team to achieve store goals.

Requirements:

• Availability: Must be available to work 4 to 5 days a week
• Punctuality: Demonstrate strong reliability and punctuality
• Communication: Maintain clear communication with the team and management
• Problem Solving: Manage challenges with a solution-oriented approach

Apply today and drive your future at Dunkin'!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.