Dominos Pizza Contact Number Jobs in Usa

Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team!

Job type: Full time and Part time, Permanent

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task.

Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time!

Your job responsibilities would include (but are not limited to):

• Perform all the duties of the Customer Services Representatives and Delivery Drivers
• Manage anywhere from 3 to 30 employees during your scheduled shift
• Responsible for all store operations.
• Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
• Operating the cash register and collecting payment from customers
• Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures
• Delivering product by vehicle from the store to the customer in a safe and courteous manner.
• Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards

Benefits of working at Domino's Pizza:

• Fun working environment
• Flexible schedules
• Competitive wages
• Store discounts
• Free uniforms

You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!

Domino's is an equal opportunity employer.

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people
• Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
• Access to reliable vehicle that is insured and have a valid driver's license
• A great role model - you're the person everyone will look to.
• Flexible Schedule
• You have to be at least 18 years old.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team!

Job type: Full time and Part time, Permanent

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task.

Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time!

Your job responsibilities would include (but are not limited to):

• Perform all the duties of the Customer Services Representatives and Delivery Drivers
• Manage anywhere from 3 to 30 employees during your scheduled shift
• Responsible for all store operations.
• Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
• Operating the cash register and collecting payment from customers
• Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures
• Delivering product by vehicle from the store to the customer in a safe and courteous manner.
• Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards

Benefits of working at Domino's Pizza:

• Fun working environment
• Flexible schedules
• Competitive wages
• Store discounts
• Free uniforms

You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!

Domino's is an equal opportunity employer.

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people
• Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
• Access to reliable vehicle that is insured and have a valid driver's license
• A great role model - you're the person everyone will look to.
• Flexible Schedule
• You have to be at least 18 years old.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team!

Job type: Full time and Part time, Permanent

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task.

Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time!

Your job responsibilities would include (but are not limited to):

• Perform all the duties of the Customer Services Representatives and Delivery Drivers
• Manage anywhere from 3 to 30 employees during your scheduled shift
• Responsible for all store operations.
• Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
• Operating the cash register and collecting payment from customers
• Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures
• Delivering product by vehicle from the store to the customer in a safe and courteous manner.
• Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards

Benefits of working at Domino's Pizza:

• Fun working environment
• Flexible schedules
• Competitive wages
• Store discounts
• Free uniforms

You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!

Domino's is an equal opportunity employer.

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people
• Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
• Access to reliable vehicle that is insured and have a valid driver's license
• A great role model - you're the person everyone will look to.
• Flexible Schedule
• You have to be at least 18 years old.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

South Salt Lake, Utah, Islands to Salt Lake Pizza LLC

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General job duties for all store team members include:

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training: Orientation and training provided on the job.

Communication Skills: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area.

Work Conditions:

Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Sensing: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Far vision and night vision for driving.

Temperaments: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Job requirements include: You must be at least 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.

Physical Requirements include, but not limited to the following:

Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking: For short distances for short durations. Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting: Paperwork is normally completed in an office at a desk or table.

Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing: To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.

Reaching: Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.

Deliver flyers and door hangers.

Requires: Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.

Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team!

Job type: Full time and Part time, Permanent

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task.

Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time!

Your job responsibilities would include (but are not limited to):

• Perform all the duties of the Customer Services Representatives and Delivery Drivers
• Manage anywhere from 3 to 30 employees during your scheduled shift
• Responsible for all store operations.
• Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
• Operating the cash register and collecting payment from customers
• Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures
• Delivering product by vehicle from the store to the customer in a safe and courteous manner.
• Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards

Benefits of working at Domino's Pizza:

• Fun working environment
• Flexible schedules
• Competitive wages
• Store discounts
• Free uniforms

You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!

Domino's is an equal opportunity employer.

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people
• Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
• Access to reliable vehicle that is insured and have a valid driver's license
• A great role model - you're the person everyone will look to.
• Flexible Schedule
• You have to be at least 18 years old.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team!

Job type: Full time and Part time, Permanent

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task.

Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time!

Your job responsibilities would include (but are not limited to):

• Perform all the duties of the Customer Services Representatives and Delivery Drivers
• Manage anywhere from 3 to 30 employees during your scheduled shift
• Responsible for all store operations.
• Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
• Operating the cash register and collecting payment from customers
• Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures
• Delivering product by vehicle from the store to the customer in a safe and courteous manner.
• Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards

Benefits of working at Domino's Pizza:

• Fun working environment
• Flexible schedules
• Competitive wages
• Store discounts
• Free uniforms

You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!

Domino's is an equal opportunity employer.

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people
• Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
• Access to reliable vehicle that is insured and have a valid driver's license
• A great role model - you're the person everyone will look to.
• Flexible Schedule
• You have to be at least 18 years old.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Position Overview

The DFA Network Team is seeking an experienced HCL Domino / Notes Administrator to support a major upgrade initiative. The primary responsibility will be upgrading production and development Domino servers from version 12 to 14.x within a Windows Server environment.

This role includes implementation of Domino Leap and Domino Nomad, conversion of legacy applications to current versions, and integration with existing IBM DB2 databases. The position requires strong hands-on administration experience along with infrastructure and security expertise.

Key Responsibilities

• Upgrade Domino servers from version 12.0.1 to 14.x
• Administer and support HCL Notes 12 and 14.5 environments
• Implement Domino Leap and Domino Nomad
• Convert and modernize existing Domino applications
• Integrate Domino applications with IBM DB2 databases
• Support Windows Server 2019 infrastructure
• Manage patching, upgrades, and server maintenance
• Support DB2/ODBC connectivity
• Apply security best practices including:
• VPN configuration
• Certificate and public key management
• Provide documentation and knowledge transfer

Mandatory Qualifications (Must Have)

• Bachelor’s degree in Computer Science, IT, Systems/Network Administration, or related field
• 5+ years of Domino administration and Notes support experience
• Experience with Domino version upgrades and patching
• 5+ years of network infrastructure experience
• 5+ years of Windows Server administration experience
• 5+ years of DB2 / ODBC integration experience
• 5+ years of overall IT experience
• Strong written and verbal communication skills

Required Technical Skill Levels

Operating Systems

• Windows Server 2019 (Intermediate – Required)

Domino / Notes Platforms

• Domino 12.0.1 (SME – Required)
• HCL Domino 14.5 (SME – Required)
• HCL Notes 12 (SME – Required)
• HCL Notes 14.5 (SME – Required)

Database

• IBM DB2 11.1 (Intermediate – Preferred)

Preferred / Nice-to-Have Skills

• Strong DB2/ODBC integration experience
• Security best practices implementation
• VPN configuration and management
• Certificates and public key infrastructure (PKI)
• Previous supervisory or team leadership experience

Join an award-winning, mission-driven team at Delta Defense - one of Newsweek’s Top 100 America’s Most Loved Workplaces. We provide Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at

Are you passionate about designing service experiences that empower employees and elevate customer outcomes?

Delta Defense is seeking a strategic and hands-on leader to shape the end-to-end advisor experience within our contact center. This role sits at the intersection of operations, process design, and strategy—ensuring that workflows, systems, policies, and expectations align to create a frictionless and scalable service model.

You will act as both an architect and hands-on change agent: designing future-state workflows while rolling up your sleeves to implement and manage improvements. This role will focus on defining how work should flow, translating operational needs into structured requirements, and ensuring technology enables — rather than complicates — the advisor experience. This is a high-impact role that directly influences advisor productivity, service quality, retention, and overall contact center performance.

The right candidate will serve as a trusted thought partner to leadership while driving tangible operational improvements across the entire contact center. This is a great fit if you’re energized by digging into root causes, using data and frontline feedback to prioritize the right opportunities, and can lead sustainable change from pilot through adoption.

• Redesign and optimize end-to-end advisor workflows.
• Identify friction and implement measurable improvements.
• Define future-state service models aligned with leadership strategy.
• Lead cross-functional improvement initiatives.
• Translate operational needs into structured system requirements.
• Leverage AI and automation to enhance advisor efficiency.
• Measure impact and continuously refine service performance.

• Contact center operational experience.
• Proven success in process redesign and measurable, continuous improvement.
• Strategic thinking combined with hands-on execution.
• Strong stakeholder alignment and facilitation skills.
• Comfort operating in both execution-heavy and strategy-focused environments.

• 5+ years of progressive experience in contact center operations, service design, operational excellence, or process improvement roles.
• Deep understanding of contact center environments and advisor workflows.
• Demonstrated success redesigning processes with measurable operational impact.
• Experience partnering cross-functionally with IT or system teams to align technology with business requirements.
• Strong project leadership skills with the ability to manage initiatives end-to-end.
• Strong analytical skills with the ability to translate data into structured operational improvements.
• Excellent communication skills with the ability to influence leadership and frontline teams.
• Experience operating in environments that balance tactical execution and strategic planning.
• Demonstrates the Core Values of Delta Defense, LLC.

• Bachelor’s degree in business, operations, service design, or related field.
• Experience applying Lean, Six Sigma, Design Thinking, or structured service design methodologies.
• Experience evaluating or integrating AI tools within operational environments.
• Experience facilitating cross-functional workshops or operational strategy sessions.
• Leadership or mentoring experience with interest in broader operational leadership.

Target salary range $76,000 - $95,000 based on experience. This role is also bonus-eligible for company incentive plan. The role is based at our beautiful headquarters in West Bend, Wisconsin, and allows for a hybrid work schedule with a minimum of 3 days per week in office.

Because culture matters—and ours is legit.

• Fast-paced, mission-driven, and genuinely fun
• #25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces
• Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024)
• Inc. 5000 “Fastest Growing Private Companies” – 14 years in a row

Most importantly, your work here actually matters.

You’ll help Americans protect themselves, their families, and their freedoms—every single day.

Learn more & apply: application close: 04/10/2026

PM19

PIb86888d8bfdd-3631

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

• Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

• Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

• Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

• Strong understanding of VoIP technologies, SIP, and call routing concepts

• RingCentral and RingCentral Contact Center engineering

• NiCE inContact / CXone administration and development

• Cyara or similar modern telephony orchestration platforms

• Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

• Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

• Supporting remote contact center agents

• REST API integrations and automation

• Scripting using PowerShell or Python

• Workforce management, call recording, or speech technologies

• PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our core values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

The Contact Center Specialist 1, under close supervision, responds to routine inbound calls, emails, and electronic requests. They assist as front-line help for product and service requests. This may include technical help, answering questions, registering new patients, and scheduling healthcare appointments. They also provide financial clearance, handle complaints, troubleshoot problems, and provide information for the institution.

Essential functions of the role include:

• Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests.
• Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and resolution.
• Provides accurate, valid, and complete information to customers using the right methods and tools. Identifies emergent health situations based on caller information. Coordinates immediate triage.
• Works collaboratively with providers, clinical staff, and other departments to ensure patients' needs are met.
• Accountable for calming upset customers by providing a composed and professional demeanor.
• Identifies and escalates priority issues for resolution.
• Documents all customer contacts and accurately processes various documents to ensure optimal service.
• Schedules, prepares, and communicates appointment details and financial information. This ensures timely arrival, appointment preparedness, testing, and optimal reimbursement.
• May need to ensure accurate creation of new accounts in the electronic medical record system, avoid duplicate accounts, and verify insurance coverage.
• Writes messages on behalf of patients, caregivers, and healthcare professionals to clinic administrative and provider staff.

Key success factors include:

• Experience in a call center, customer service, or healthcare setting is preferred. Should have a moderate understanding of general job aspects.
• Requires good listening, interpersonal and communication skills, and professional, nice and respectful telephone etiquette.
• Excellent data entry, numeric, data entry, and computer navigational skills.
• Knowledge of the patient portal is preferred.
• Knowledge of customer service values and practices is preferred.
• Knowledge of call center telephony and technology preferred.
• Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to customer inquiries.
• Comfortable working in a fast-paced, constantly changing, and stressful environment.

Belonging statement: We believe that all people should feel welcomed, valued and supported.

Qualifications:

• Education - H.S. Diploma/GED Equivalent
• Experience - Less than 1 Year of Experience

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Health in WAUSAU, WI is seeking a DIRECTOR- ACCESS & REFERRALS AND NURSE CONTACT CENTER to join our NURSING CONTACT CENTER team!

Under the direction of the Vice President – System Patient Service Center, the Director of Access & Referrals and Nurse Contact Center provides leadership, coordination, and operational oversight for Scheduling & Referrals and the Nurse Contact Center. This position leads the integration and unification of the call centers across WI/MI/MN under ambulatory Leaderhship and supports Aspirus’ strategic plans including overall patient service center growth and development.

The Director is responsible for ensuring operational excellence through standardized workflows, efficient staffing, and achievement of enterprise KPIs for access, quality, and patient experience. The Director partners closely with the Shared Support teams (Quality Assurance, Workforce Management, and Training & Development) to ensure data-driven performance management and continuous improvement.

Experience/Qualifications

• Bachelor’s degree in health-related field or business administration required.
• Master's degree in health or business preferred.
• Ten years’ experience in health administration, including at least five years in direct ambulatory clinic administration/operations, is strongly preferred. Previous experience in health system scheduling practice.
• Strong operational leadership, team development, and project management skills.
• Excellent interpersonal, communication, and change management abilities.
• Proficient in Epic EMR, contact center telephony platforms, Microsoft Office Suite
• Familiarity with patience access, scheduling, referrals, triage, and revenue cycle dependencies.
• Ability to lead through influence across functions and regions.
• Annual competencies as required by Aspirus and/or various regulatory agencies based on entity and/or job position.

Employee Benefits

• Full benefits packages available for part- and full-time status.
• PTO accrual from day one!
• Generous retirement plan with match available.
• Wellness program for employees and their families.

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others. As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit .

Click here to learn more.

Ready to apply? CLICK HERE

$14.25/hour.

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

• Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
• Ensure guest information is entered accurately.
• Enter and maintain credit card details in a secure and confidential process.
• Make people happy by providing memorable service that builds long-lasting relationships.
• Identify the needs of the guest, clarify information, and provide solutions to their problems.
• Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

Some of our amazing perks and benefits:

• Fosters a healthy work-life balance
• Complimentary tickets for friends and family
• Office incentives
• Discounts on park food and merchandise
• Discounts on local businesses and attractions
• Employee events and gatherings
• Paid training and free uniforms provided

• Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
• Gain skills, knowledge and experience that will benefit your future.

• Ability to provide exceptional customer service with a passion to help guests from all over the world.
• Excellent communication and active listening skills.
• Must be able to multi-task and work in a loud, fast-paced environment.
• Self-starter and ability to work efficiently with minimal supervision.
• Must maintain professionalism and confidentiality.
• Open availability to include working weekends, nights, and holidays.
• Must have computer literacy and ability to type a minimum of 25 wpm.
• Experience with general office environment.
• Must be 18+ years of age.
• Preferred experience in a resort, call center or an attraction setting.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

$14.25/hour.

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

• Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
• Ensure guest information is entered accurately.
• Enter and maintain credit card details in a secure and confidential process.
• Make people happy by providing memorable service that builds long-lasting relationships.
• Identify the needs of the guest, clarify information, and provide solutions to their problems.
• Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

Some of our amazing perks and benefits: 

• Fosters a healthy work-life balance
• Complimentary tickets for friends and family
• Office incentives
• Discounts on park food and merchandise
• Discounts on local businesses and attractions
• Employee events and gatherings
• Paid training and free uniforms provided 

• Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
• Gain skills, knowledge and experience that will benefit your future. 

• Ability to provide exceptional customer service with a passion to help guests from all over the world.
• Excellent communication and active listening skills.
• Must be able to multi-task and work in a loud, fast-paced environment.
• Self-starter and ability to work efficiently with minimal supervision.
• Must maintain professionalism and confidentiality.
• Open availability to include working weekends, nights, and holidays.
• Must have computer literacy and ability to type a minimum of 25 wpm.
• Experience with general office environment.
• Must be 18+ years of age.
• Preferred experience in a resort, call center or an attraction setting.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

$14.25/hour.

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

• Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
• Ensure guest information is entered accurately.
• Enter and maintain credit card details in a secure and confidential process.
• Make people happy by providing memorable service that builds long-lasting relationships.
• Identify the needs of the guest, clarify information, and provide solutions to their problems.
• Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

Some of our amazing perks and benefits: 

• Fosters a healthy work-life balance
• Complimentary tickets for friends and family
• Office incentives
• Discounts on park food and merchandise
• Discounts on local businesses and attractions
• Employee events and gatherings
• Paid training and free uniforms provided 

• Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
• Gain skills, knowledge and experience that will benefit your future. 

• Ability to provide exceptional customer service with a passion to help guests from all over the world.
• Excellent communication and active listening skills.
• Must be able to multi-task and work in a loud, fast-paced environment.
• Self-starter and ability to work efficiently with minimal supervision.
• Must maintain professionalism and confidentiality.
• Open availability to include working weekends, nights, and holidays.
• Must have computer literacy and ability to type a minimum of 25 wpm.
• Experience with general office environment.
• Must be 18+ years of age.
• Preferred experience in a resort, call center or an attraction setting.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

$14.25/hour.

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

• Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
• Ensure guest information is entered accurately.
• Enter and maintain credit card details in a secure and confidential process.
• Make people happy by providing memorable service that builds long-lasting relationships.
• Identify the needs of the guest, clarify information, and provide solutions to their problems.
• Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

Some of our amazing perks and benefits: 

• Fosters a healthy work-life balance
• Complimentary tickets for friends and family
• Office incentives
• Discounts on park food and merchandise
• Discounts on local businesses and attractions
• Employee events and gatherings
• Paid training and free uniforms provided 

• Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
• Gain skills, knowledge and experience that will benefit your future. 

• Ability to provide exceptional customer service with a passion to help guests from all over the world.
• Excellent communication and active listening skills.
• Must be able to multi-task and work in a loud, fast-paced environment.
• Self-starter and ability to work efficiently with minimal supervision.
• Must maintain professionalism and confidentiality.
• Open availability to include working weekends, nights, and holidays.
• Must have computer literacy and ability to type a minimum of 25 wpm.
• Experience with general office environment.
• Must be 18+ years of age.
• Preferred experience in a resort, call center or an attraction setting.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

$14.25/hour.

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

• Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
• Ensure guest information is entered accurately.
• Enter and maintain credit card details in a secure and confidential process.
• Make people happy by providing memorable service that builds long-lasting relationships.
• Identify the needs of the guest, clarify information, and provide solutions to their problems.
• Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

Some of our amazing perks and benefits: 

• Fosters a healthy work-life balance
• Complimentary tickets for friends and family
• Office incentives
• Discounts on park food and merchandise
• Discounts on local businesses and attractions
• Employee events and gatherings
• Paid training and free uniforms provided 

• Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
• Gain skills, knowledge and experience that will benefit your future. 

• Ability to provide exceptional customer service with a passion to help guests from all over the world.
• Excellent communication and active listening skills.
• Must be able to multi-task and work in a loud, fast-paced environment.
• Self-starter and ability to work efficiently with minimal supervision.
• Must maintain professionalism and confidentiality.
• Open availability to include working weekends, nights, and holidays.
• Must have computer literacy and ability to type a minimum of 25 wpm.
• Experience with general office environment.
• Must be 18+ years of age.
• Preferred experience in a resort, call center or an attraction setting.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

$14.25/hour.

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

• Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
• Ensure guest information is entered accurately.
• Enter and maintain credit card details in a secure and confidential process.
• Make people happy by providing memorable service that builds long-lasting relationships.
• Identify the needs of the guest, clarify information, and provide solutions to their problems.
• Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

Some of our amazing perks and benefits: 

• Fosters a healthy work-life balance
• Complimentary tickets for friends and family
• Office incentives
• Discounts on park food and merchandise
• Discounts on local businesses and attractions
• Employee events and gatherings
• Paid training and free uniforms provided 

• Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
• Gain skills, knowledge and experience that will benefit your future. 

• Ability to provide exceptional customer service with a passion to help guests from all over the world.
• Excellent communication and active listening skills.
• Must be able to multi-task and work in a loud, fast-paced environment.
• Self-starter and ability to work efficiently with minimal supervision.
• Must maintain professionalism and confidentiality.
• Open availability to include working weekends, nights, and holidays.
• Must have computer literacy and ability to type a minimum of 25 wpm.
• Experience with general office environment.
• Must be 18+ years of age.
• Preferred experience in a resort, call center or an attraction setting.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

$14.25/hour.

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

• Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
• Ensure guest information is entered accurately.
• Enter and maintain credit card details in a secure and confidential process.
• Make people happy by providing memorable service that builds long-lasting relationships.
• Identify the needs of the guest, clarify information, and provide solutions to their problems.
• Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

Some of our amazing perks and benefits: 

• Fosters a healthy work-life balance
• Complimentary tickets for friends and family
• Office incentives
• Discounts on park food and merchandise
• Discounts on local businesses and attractions
• Employee events and gatherings
• Paid training and free uniforms provided 

• Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
• Gain skills, knowledge and experience that will benefit your future. 

• Ability to provide exceptional customer service with a passion to help guests from all over the world.
• Excellent communication and active listening skills.
• Must be able to multi-task and work in a loud, fast-paced environment.
• Self-starter and ability to work efficiently with minimal supervision.
• Must maintain professionalism and confidentiality.
• Open availability to include working weekends, nights, and holidays.
• Must have computer literacy and ability to type a minimum of 25 wpm.
• Experience with general office environment.
• Must be 18+ years of age.
• Preferred experience in a resort, call center or an attraction setting.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

$14.25/hour.

Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles.

• Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner.
• Ensure guest information is entered accurately.
• Enter and maintain credit card details in a secure and confidential process.
• Make people happy by providing memorable service that builds long-lasting relationships.
• Identify the needs of the guest, clarify information, and provide solutions to their problems.
• Maintain a positive and approachable attitude that fosters a welcoming environment for everyone.

Some of our amazing perks and benefits: 

• Fosters a healthy work-life balance
• Complimentary tickets for friends and family
• Office incentives
• Discounts on park food and merchandise
• Discounts on local businesses and attractions
• Employee events and gatherings
• Paid training and free uniforms provided 

• Make our guests happy by delivering memorable experiences and helping them create lifelong memories.
• Gain skills, knowledge and experience that will benefit your future. 

• Ability to provide exceptional customer service with a passion to help guests from all over the world.
• Excellent communication and active listening skills.
• Must be able to multi-task and work in a loud, fast-paced environment.
• Self-starter and ability to work efficiently with minimal supervision.
• Must maintain professionalism and confidentiality.
• Open availability to include working weekends, nights, and holidays.
• Must have computer literacy and ability to type a minimum of 25 wpm.
• Experience with general office environment.
• Must be 18+ years of age.
• Preferred experience in a resort, call center or an attraction setting.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law