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At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.
Position Title(s): Assistant Store Manager and Supervisor
Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You'll have the autonomy to shape the store's success and contribute to our company's growth.
Why Join Us?
- Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
- Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.
- Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
- DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
Key Responsibilities:
- Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
- Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
- Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
- Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
- Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
- Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
- Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
- Additional duties and projects as required.
Qualifications:
- Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
- Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
- Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
- Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
- Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
- Tech-Savvy: Proficiency in retail management software and basic computer applications.
Minimum Requirements:
- Assistant Store Manager:
- Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
- Minimum standard work week of 5 days.
- Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to-School).
- Supervisor:
- Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
- Requires a minimum of 5 days of availability.
- Minimum standard of a 30 hour work week.
- All Management:
- Availability on weekends and holidays.
- Punctuality and regular attendance consistent with the company's policies are required for the position.
- Must have reliable transportation.
- Must speak English clearly in order to converse with customers and effectively supervise staff.
- Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
- May require the ability to move to different locations within the company's network based on operational needs and career growth.
Physical Demands:
- Requires prolonged standing approximately five to 14 hours per day.
- During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
- Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
- May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
- Required to lift items weighing 5-25 lbs regularly. In certain circumstances, weights may be higher.
- Must have good vision, including color differentiation.
- The work environment for this position is a moderately noisy retail setting.
Education:
- High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience.
EEO Statement: The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
The primary purpose of the Assistant Store Manager is to assist the store manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.
Essential duties and responsibilities:
- Responsible for overall quality and performance of the retail store staff.
- Ensures compliance of all company policies and procedures.
- Models effective leadership to gain commitment to store goals and training standards.
- Assist with the recruitment, selection and training and development of store personnel.
- Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
- Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
- Assist Store Manager with monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
- Monitors and controls all aspects of operational compliance, safety and business standards.
- Supports the training of all employees in suggested selling and merchandising techniques.
- Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
- Assists in the completion of accurate and regular merchandise inventory counts.
- Performs other duties as may be assigned.
- A standard work week not to exceed 40 hours.
- Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.
Qualifications:
- Requires a minimum of one (1) year in retail management.
- Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
- Must demonstrate an ability to think strategically, plan and organize effectively.
- Must be able to maintain an exemplary degree of professionalism in all situations.
- Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
- Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
- Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
- Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
- The ability to execute directives with precision and consistency.
- Working knowledge of Microsoft office products is required.
- Willing to work in multiple stores in the assigned district.
Physical requirements:
- Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
- Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
- Must have reliable transportation.
- Must be willing to travel via car, plane or train.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
The primary purpose of the Assistant Store Manager is to assist the store manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.
Essential duties and responsibilities include:
- Responsible for overall quality and performance of the retail store staff.
- Ensures compliance of all company policies and procedures.
- Models effective leadership to gain commitment to store goals and training standards.
- Assist with the recruitment, selection and training and development of store personnel.
- Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
- Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
- Assist Store Manager with monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
- Monitors and controls all aspects of operational compliance, safety and business standards.
- Supports the training of all employees in suggested selling and merchandising techniques.
- Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
- Assists in the completion of accurate and regular merchandise inventory counts.
- Performs other duties as may be assigned.
- A standard work week not to exceed 40 hours.
- Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.
Qualifications:
- Requires a minimum of one (1) year in retail management.
Skills and knowledge requirements include:
- Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
- Must demonstrate an ability to think strategically, plan and organize effectively.
- Must be able to maintain an exemplary degree of professionalism in all situations.
- Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
- Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
- Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
- Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
- The ability to execute directives with precision and consistency.
- Working knowledge of Microsoft office products is required.
- Willing to work in multiple stores in the assigned district.
Physical requirements include:
- Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
- Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
- Must have reliable transportation.
- Must be willing to travel via car, plane or train.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
Essential Job Duties And Responsibilities- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
- Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
- Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
- Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
- Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
- Complete Omni-Channel orders daily.
- Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
- Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
- Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
- Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
- Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
- Supervise and delegate tasks to Sales Associates in the absence of management.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Follow all opening and closing procedures.
- Observe associate performance and provide timely and appropriate feedback to the store management.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- At least 1 year of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
- Exceptional guest service skills.
- Provide genuine and friendly assistance to every guest during each visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work in a fast-paced, rapidly changing environment.
- Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
- Operate the POS computer system and properly complete the required paperwork.
- Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
- Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
- Problem-solving skills and judgment abilities.
- Follow instructions furnished in written, oral, or diagram form.
- Deliver bank deposits following loss prevention safety guidelines.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
- Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose.
GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation: $8.50 - $11.25
Sally Beauty
Job Title: Assistant Manager
Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
* High School Diploma or equivalent
* Must 18 years of age or older
* Minimum 3+ years retail sales/customer service experience preferred
* At least 1+ year(s) prior management experience preferred
* Ability to lead or support a team of associates to meet business objectives
* Can effectively communicate with team and management
* Must have scheduling availability to meet the needs of the business
* Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible & Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver & Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
Cosmo Prof
Job Title: Assistant Manager
Essential Function
Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
* 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
* 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
* 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
* Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
* 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
* High School Diploma or equivalent
* Must 18 years of age or older
* Minimum 3+ years retail sales/customer service experience preferred
* At least 1+ year(s) prior management experience preferred
* Ability to lead or support a team of associates to meet business objectives
* Can effectively communicate with team and management
* Must have scheduling availability to meet the needs of the business
* Cosmetology license desirable, but not required
Competencies
* Passionate Learner
* Desire to grow and learn
* Flexible Agile Adapter
* Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
* Talent Builder
* Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
* Effective Communicator
* Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
* Team Builder
* Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
* Customer Focused Partner
* Understands and works to meet the needs of external and internal customers
* Results Driver
* Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
* Strategic Thinker
* Demonstrates vision and broad perspective to drive business performance
* Big Picture Thinker
* Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
* Problem Solver Decision Maker
* Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
* Task Level High
* Departmental/Division Level High
* Project Level High
* Consultative Level High
The amount of discretion or freedom this position has
* Strict Adherence to Guidelines
* Interprets and Adapts Guidelines
* Develops and Implements Guidelines
Working Conditions / Physical Requirements
* The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
* The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
Job Description
6104 - Pleasant Hill - 77 Chilpancingo Parkway, Pleasant Hill, California, 94523
CarMax, the way your career should be!
Cross Functional Store Manager in Training
Position Overview: Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross-functional associates to deliver a world-class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies.
Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview: The Cross Functional Store Manager in Training will work closely with the Location General Manager and other business managers to ensure the effective execution of CarMax policies and procedures. This role is integral in developing a team of cross-functional associates to deliver exceptional customer experiences and achieve store performance metrics.
Role Responsibilities:
· Strategizes to achieve store’s budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines.
· Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs.
· Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed.
· Actively monitors and adjusts staffing levels based on business needs and staffing model.
· Opens and closes the store per schedule. Provides management coverage for the entire store.
· Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross-functional teams and problem-solving opportunities.
· Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process.
· Resolves associate issues in a timely manner and takes appropriate partners.
· Interviews, hires, trains, and promotes associates to support store operations and company growth.
· Leads training and development activities across business areas, including sales, service operations, merchandising, and business operations, to positively impact the customer experience, maximize execution, and minimize risk.
· Partners with and develops associates to resolve customer issues.
· Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed.
· Partners with appropriate departments and regional team members as needed.
· Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions.
· Executes AOR responsibilities according to company guidelines and checklists.
· Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service, and purchase of vehicles.
· Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements.
· Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance, and proper recording of time.
· Performs duties and tasks while reporting to the Location General Manager.
· Displays financial responsibility through P&L management.
· Uses all CarMax software and media effectively.
· Complies with all local, state, and federal regulations.
· Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
Required Qualifications:
· Partner with others when facing complex problems.
· Prioritize competing responsibilities appropriately.
· Multi-task, organize work, and manage time well.
· Model and encourage exceptional team behaviors.
· Speak, listen, and write effectively in dealing with associates and customers.
· Ability to make independent judgments regarding critical business decisions.
· Complete CarMax provided training as required.
· Work in an indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
· Requires walking or standing for extended periods of time.
· Wear CarMax clothing (acquired through the company) at all times while working in the store.
· Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
About CarMax: At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The annual salary for this position is:
$82,200.00 - $143,900.00
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store’s visual and operational standards, including the store’s shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
- Creates an outstanding sales and Customer Service environment
- Strives for sales excellence and results
- Sets and evaluates weekly, monthly and seasonal goals for staff
- Works with customers and models excellent customer service and Clienteling skills
- Maximizes sales through strong floor supervision skills
- Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
- Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
- Networks in industry to recruit and hire high quality management and sales-oriented associates
- Fills all levels of open positions within the store in an urgent and timely manner
- Ensures adequate staff is available to meet business needs – schedules accordingly
- Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
- Administers company personnel programs including appropriate performance reviews, compensation and employment records
- Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
- Documents employee performance in a timely manner
- Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
- Protects store payroll by managing wage costs, salaries, and allowable hours
- Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
- Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
- Execute floor-set and promotional directives; implements visual merchandising
- Supervises the overall cleanliness and organization of the sales floor and backroom
- Ensures store appearance and atmosphere supports and reinforces the brand image
- Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
- Ensure execution of effective merchandising strategies and directives
- Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
- Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
- Identify and communicate product concerns in a timely manner
- Communicate inventory needs to support the business goals
FASHION/STYLING:
- Represents the fashion and style of Veronica Beard
- Knowledge of current fashion trends and styles
- Appreciation and demonstration of an overall finished fashion look
- Ensure staff is following Veronica Beard fashion guidelines.
- Comfortable with being on camera for social media purposes (both stills and video)
- Able to fluidly discuss product and fashion on camera
Requirements:
- Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
- Minimum of 2 years retail Store Management position/experience in women’s apparel (or related field)
- Ability to work flexible schedule including nights and weekends
- Strong verbal and communication skills
- Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness
- Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
- Ability to create a quality working environment that will encourage others to develop and excel
- Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Automotive Store Managers
Join the World's Largest Midas Franchisee - Now Proudly Part of the Mavis Tire Family!
Put your career into high gear with Auto Systems Centers, the world's largest Midas franchisee! We have joined the Mavis Tire family, combining our rich history in the automotive industry with the support and stability of Mavis's national platform. We are currently seeking full-time Store Managers for our state-of-the-art service, repair, and tire center in Pittsburg, PA.
WHY YOU'LL LOVE WORKING WITH US
We offer a competitive package that respects your skills and rewards your dedication:
- Competitive Weekly Pay: Guaranteed base pay plus significant weekly bonus potential.
- Work-Life Balance: 5-day work week (Monday-Friday 8am-6pm; Saturday 8am-5pm) with Sundays and one other weekday off.
- Invested in Your Future: 401(k) retirement savings plan with an employer match.
- Comprehensive Benefits: Health, dental, vision, and life insurance coverage.
- Paid Time Off: Paid vacations, paid holidays, and general PTO.
- Career Growth: A commitment to promoting from within.
- Uniform Support: We cover uniform expenses.
ABOUT THE POSITION OF STORE MANAGER
Automotive Store Managers are responsible for the management of a retail store location and ensuring maximum profitability by driving sales, monitoring inventory and expenses, managing personnel and controlling operating costs. In addition to implementing and managing sales programs, our Store Managers direct the work of technicians and mechanics to ensure the timely and safe completion of high-quality vehicle repair and maintenance. To advance Midas's sales initiatives, Store Managers communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance and ensure complete customer satisfaction. With our revolutionary digital dashboard, Store Managers can track their personal success and watch their weekly earnings grow as grow they lead by example to reinforce Midas's position as the premiere tire and auto service retailer.
WHAT WE'RE LOOKING FOR
- Experience: At least 3 years of experience in retail store management, or a relevant combination of education, training and experience.
- Requirements: Must be at least 18 years old and authorized to work in the U.S.
- Physical Ability: Ability to stand, walk, bend, and lift/move items weighing over 50 pounds.
- Mindset: You value dependability, teamwork, and providing quality service in a fast-paced environment.
HOW TO APPLY
Apply now to join a team that values your experience!
- Online: Visit : Walk into any of our stores for an immediate interview.
Mavis is an Equal Opportunity Employer
Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to
About the ALDO Group
Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit a Store Manager, you would report to the District Sales Manager and collaborate with various Head Office departments. The Store Manager is responsible for the profitable operation and success of one store. We’re looking for someone who will represent our brand with integrity, love and respect towards others and the planet. Our Store Manager acts as a mentor and coach for their whole team, encouraging growth and development. And let's face it, we're better together!
KEY RESPONSIBILITIES
- Builds a team of inclusive, fashion-forward, collaborative and engaged people through recruiting and succession planning.
- Delivers a stunning and seamless omni-channel client experience by embracing a “customer-obsessed” mindset.
- Maximize sales and control operational costs on-point time management and prioritization skills.
- Ensures all team members comply with company policies, procedure, and brand initiatives through training and communication.
- Ensures the store is brand-aligned through flawless execution of visual presentation and marketing display.
- Provides ongoing training and regular performance-based feedback to all team members.
- Creates a diverse and inclusive atmosphere free from discrimination and harassment, reflective of our People-First philosophy.
KEY REQUIREMENTS
- Business-minded trendsetter who understands today's ever-changing fashion landscape and the impact of sustainable fashion.
- High school diploma (D.E.S.)
- Two years of retail or service industry leadership experience
- Strong leadership skills
- Ability to motivate others to achieve sales objectives.
- Excellent verbal and written communication skills.
- Exceptional customer service skills.
- Able to work flexible hours based on your state or province.
- Able to bend, lift and move boxes up to 35 lb (≈16 kg)
THE PERKS
- Competitive Salaries
- Amazing discount on product
- Flexible Schedule
- Fun, diverse and inclusive environment (People first and fun!)
- Growth/Opportunities within store level and head office
- Internship Opportunities in Head Office
- Recognition Programs for Top Performers
- Sales Bonuses for Store Managers and Assistant Managers
- Health Care Benefits that are tailored to your needs
- Tuition Assistance for Employees studying in a field related to retail
- And more!
Building a culture of belonging
We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit.