Dollar Store Stocking Stuffers Jobs in Usa

• Receive freight and convey shipments from the shipping/receiving platform to backroom
• Process, ticket, store, move, and display merchandise
• Stock, organize and present new merchandise on the sales floor
• Perform other tasks as assigned by manager from time-to-time

We're seeking a Store Ambassador to join our team to assist with asset protection. By staying aware of store surroundings, this role will help the Store Manager prevent losses. Responsibilities include, but are not limited to, the following:

• Greet and help customers in a warm, approachable manner, maintaining a strong company image within the community
• Assist the Store Manager in maintaining standards of safety and control, including tagging merchandise, assisting with the check in of DSD vendors, and reporting observations
• Report any suspicious activity to the Store Manager, document observations of transactions and store activity and any incidents that occur
• Conduct daily inspections, including audits of shrink reduction initiatives and safety standards
• Partner with Store Manager to check in deliveries and monitor security systems
• Monitor Fire and ADA safety requirements, and address EAS alarms while following company procedures
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Protect and secure all company assets
• Complete bag checks, including in-store returns, as directed
• Participate in ongoing training and development to increase job knowledge and skills
• Communicate feedback to the District Manager, Regional Asset Protection Manager, or Market Investigator

Skills and Experience:

• Loss Prevention experience is required
• Previous customer service experience in retail, hotel, restaurant, grocery or drug store environment is preferred
• Excellent reading comprehension skills are required
• High school diploma or equivalent is preferred
• Must have a valid Driver's License and be able to travel locally as needed and scheduled
• Must be capable of regularly lifting up to 40 lbs. (occasionally 55 lbs.) from floor level to above shoulder height
• Ability to handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting (with or without reasonable accommodation)
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more!

FamilyDollar is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

* Success. Our winning team pursues excellence while learning and evolving

* Career growth. We develop industry leading talent because Ross grows when our people grow

* Teamwork. We work together to solve the hard problems and find the right solution

* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:

* Understands that safety is the number one priority and practices safe behaviors in everything they do.

* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.

* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.

* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying \"hello\" throughout the Store as well as saying \"thank you\" with every register transaction.

* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.

* Represents and supports the Company brand at all times.

* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

* Maintains a professional appearance and adheres to the Company's dress code at all times.

* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.

* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.

* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.

* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.

* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.

* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.

* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.

* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:

* Manages Work Processes

* Business Acumen

* Plans, Aligns & Prioritizes

* Builds Talent

* Collaborates

* Leading by Example

* Communicates Effectively

* Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.

Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:

* Ability to use all Store equipment, including PDTs, registers and PC as required.

* Ability to spend up to 100% of working time standing, walking, and moving around the Store.

* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

* Ability to occasionally push, pull and lift more than 25 pounds.

* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

* Certain assignments may require other qualifications and skills.

* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.

Duties and Responsibilities:

• Assist with the hiring, training and development of store team members as delegated by the Store Manager
• Assist with all store functions and day-to-day store activities as directed by the Store Manager
• Able to perform all opening and closing procedures in the absence of the Store Manager
• Assist the Store Manager in protecting and securing all company assets, including store cash.
• Adhere to all policies and procedures including safety guidelines.
• Maintain a professional and friendly environment with customers, subordinates, and supervisors.
• Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
• When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
• Process all SSC Corporate directives.
• Assist the Store Manager on the receipt and return of DSD merchandise.
• Assist Store Manager in the management of freight flow.
• Meet or exceed productivity standards.
• Assist the Store Manager in ordering and stocking all merchandise needs.
• Assist the Store Manager in maintaining stockroom organization.
• Assist the Store Manager in ensuring that the sales floor is sales effective daily.
• Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.

Qualifications:

• Prefer prior retail and management experience.
• Effective communication, interpersonal, and written skills
• Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
• Ability to work in a high energy, team environment.
• Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.

Benefits:

• We offer generous benefits, flexible work schedules.
• Health and welfare programs including medical, pharmacy, dental, vision and more.
• Paid Time Off
• Retirement Plans

Variety Wholesalers, Inc. is an Equal Opportunity employer.

Be part of Kelly Services Envelope Stuffer and help us make every day count.

In this position, youll join a role that values effort, precision, and consistency while supporting daily operations and contributing to success.

Steady hours, great benefits, and a team that values your work await.

Company: Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objects d'art that makes you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, selling everything from ready-to-wear to shoes, a world of Gaia.

We are looking for a Stock Supervisor to join our South Coast Plaza team, opening end of June 2026.

Job Purpose: Achieve daily business objectives by supporting all shipping and receiving, overseeing inventory, monitoring store supplies, and maintaining back stock effectively. The Stock Supervisor is also responsible for supporting the sales floor as needed. Reporting directly to the store manager.

Stockroom Operations:

• Supervise stock associates and ensure proper training on all company policies and procedures.
• Make recommendations to Store Manager as necessary to improve store processes.
• Provide feedback to the Store Manager on stock associate performance issues.
• Maintain all merchandise in the stockroom by category and ensure that it is labeled appropriately for quick location.
• Ensure a high level of organization and cleanliness in all areas of the stockroom, including store supplies and fixtures.
• Manage store supply inventory and create supply orders monthly. Communicate maintenance issues to management in a timely manner.

Inventory Management:

• Process shipment receipts quickly and accurately. Verify units received; unpack and process merchandise as appropriate (e.g., hang, fold, or stack).
• Process all store-to-store transfers, RA's, and damage/defective transfers efficiently. Confirm all transferred items are accurate and ticketed correctly and in good condition.
• Maintain accurate Inventory Control records according to company policy and procedures. Participate in quarterly inventory process.
• Communicate inventory issues to management as soon as they arise.
• Maintain 2% or less annual shrink results
• Organize and conduct weekly cycle counts

Daily Operations and Customer Service:

• Provide a courteous experience for all customers while on the selling floor.
• Be knowledgeable about inventory levels in the stockroom; conduct customer merchandise checks and refill the floor as needed.
• Prepare web orders and other charge send packages for shipment appropriately.
• Maintain accurate UPS records.
• Assist with housekeeping and other store operations duties as assigned by management
• Maintain organization, safety, cleanliness and standards of both front and back of house
• Check merchandise and supply deliveries for accuracy prior to receiving in Netsuite, verifying that quantities match packing lists, TO’s etc.
• Ensure damages/store repairs are processed accurately and at a minimum of once a month
• Monitor store supply levels and place bi-weekly/monthly orders
• Prep new product for the sales floor, and backstock according to policy and procedure
• Analyze inventory levels to request bi-weekly allocation/inventory transfers
• Maintain ongoing communication with the store team regarding new arrivals, stock availability, and quality control issues
• Ensure damages/store repairs are processed accurately and at a minimum of once a month
• Support the sales floor team on replenishment and recovery during peak business hours
• Partner with store manager to identify repair and maintenance needs in the store
• Assist with online returns and client repairs

Benefits & Perks

• Health, vision, and dental insurance
• Paid vacation, sick day and holidays
• 401k with company matching
• Annual clothing allowance and employee discounts on company products

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and

Description

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives.

Requirements

Essential Job Functions (Responsible to)

* Delivers guest service with a \"how may I help you\" attitude. Looks for opportunities to delight guests and follows instructions from store management.

* Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems.

* Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery.

* Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required.

* Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies.

* Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis.

* Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program.

* Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions.

* Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests

* Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook

* Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations

* Perform additional duties as assigned

Key Relationships

* Region Manager

* Human Resource Manager

* General Manager

* Store Manager

* Food Service Manager

* Guest Service Representatives

Skills

* Follows written and verbal direction/instructions and seeks clarification when required.

* Works effectively and accurately in a fast-paced environment.

* Seeks appropriate support to solve problems in a timely manner.

* Delights customers by providing a friendly and helpful experience that wins loyalty to the brand.

* Demonstrates self-control in stressful situations.

* Adaptability and flexibility to respond effectively to a variety of situations

* Possesses an open and approachable demeanor with a positive and constructive tone of voice and a \"can do\" attitude.

* Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication

* Takes pride in delivering high-quality Guest service

* Meets performance expectations associated with the role

* Uses analytical skills to identify and solve problems or situations encountered on the job.

* Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc.

* Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team.

Knowledge

* Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction

* Principles and methods for showing, promoting, and selling products or services

Experience

* All experience is considered

Required or Preferred Qualifications/Certifications

* High School Diploma or GED (Preferred)

* Food Certifications (Preferred)

Other Considerations

* Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.

Physical Requirements

* Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.

* Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs.

* Occasional Sitting and Driving required.

* Exposed to extreme weather conditions and temperatures

* Long periods of standing

* Exposure to gasoline fumes and cleaning products

* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact 9 am - 5 pm EST M-F.

This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary.

Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit