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Location: Wheeling, WV. We will also consider candidates from the Columbus, OH location to work at that site.

Schedule: Monday-Friday 1pm - 9:30pm EST

Qualifies for an additional $1.75/hour shift differential.

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Do you have a keen eye to even the smallest of details? This position could be for you! In this role, your primary function will be document review and preparation. This includes creating spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents to support the client’s brand and track the progress of all work.

Job duties:

• Create and edit legal documents to client specifications using applicable software.
  
  

• ​Transcribe tapes, scan, and clean documents, and convert documents to/from different file formats.
  
  

• Recover/restore corrupted document files when needed.
  
  

• Handle sensitive and/or confidential documents and information.
  
  

• Transcribe tapes, scan and clean documents, and convert documents to/from different file formats.
  
  

• Use document comparison software, red-lining, and general editing to correct legal documents as directed.
  
  

• Create complex formulas and functions to analyze data
  
  

• Produce spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents as requested.
  
  

• As part of the shift, may need to intake work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester and prioritize work requests across team
  
  

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

• Associate degree preferred. An equivalent combination of education and/or experience may be considered when the degree is directly related to the functions of the job.
  
  

• Minimum of two years’ experience in a legal document production environment preferred.
  
  

• Expert knowledge of MS Excel, including ability to use spreadsheets, graphing, tables, calculations and automation efficiently to process large quantities of data.
  
  

• Advanced knowledge of MS Office (Excel, and PPT), including formatting documents with Styles, and generating a table of contents and table of authorities; strong keyboarding and typing skills
  
  

• Ability to work in a fast-paced, team environment and as an independent operator.
  
  

• Attention to detail with emphasis on accuracy and quality.
  
  

• Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
  
  

The salary range for this role at the noted RRD location is $20- $22 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLWV

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Location: Wheeling, WV. We will also consider candidates from the Columbus, OH location to work at that site.

Schedule: Tuesday to Saturday, 7:00pm to 3:30am EST

Qualifies for an additional $2.75/hour shift differential.

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Do you have a keen eye to even the smallest of details? This position could be for you! In this role, your primary function will be document review and preparation. This includes creating spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents to support the client’s brand and track the progress of all work.

Job duties:

• Create and edit legal documents to client specifications using applicable software.
  
  

• ​Transcribe tapes, scan, and clean documents, and convert documents to/from different file formats.
  
  

• Recover/restore corrupted document files when needed.
  
  

• Handle sensitive and/or confidential documents and information.
  
  

• Transcribe tapes, scan and clean documents, and convert documents to/from different file formats.
  
  

• Use document comparison software, red-lining, and general editing to correct legal documents as directed.
  
  

• Create complex formulas and functions to analyze data
  
  

• Produce spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents as requested.
  
  

• As part of the shift, may need to intake work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester and prioritize work requests across team
  
  

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

• Associate degree preferred. An equivalent combination of education and/or experience may be considered when the degree is directly related to the functions of the job.
  
  

• Minimum of two years’ experience in a legal document production environment preferred.
  
  

• Expert knowledge of MS Excel, including ability to use spreadsheets, graphing, tables, calculations and automation efficiently to process large quantities of data.
  
  

• Advanced knowledge of MS Office (Excel, and PPT), including formatting documents with Styles, and generating a table of contents and table of authorities; strong keyboarding and typing skills
  
  

• Ability to work in a fast-paced, team environment and as an independent operator.
  
  

• Attention to detail with emphasis on accuracy and quality.
  
  

• Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
  
  

The salary range for this role at the noted RRD location is $20- $22 /hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLWV

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Hiring immediately/within the next 2 weeks, apply now!

We are a high-performance sales team operating independently in partnership with JKR Windows, one of the fastest-growing window replacement companies in the nation. We’re expanding our presence across Montana and looking for driven, people-oriented individuals to join our teams in Bozeman and Missoula.

About JKR Windows:

At JKR Windows, we lead the way in the residential window replacement sector across the nation. Our brand is renowned for its impeccable track record, boasting over 1500 reviews averaging 4.8 stars and an A+ BBB Rating. Our commitment to providing homeowners with the most informed and ethical solutions sets us apart as the top pick for replacement windows in every city we serve. We foster a servant-leader ethos within our team, crucial for delivering outstanding service to our clients.

We're a personal growth and development company first, and a window company second. Our employee-first approach prioritizes the development of our team, ensuring genuine and service-oriented interactions with homeowners, leading to a happier and more effective salesforce. Why do we invest heavily in leadership and sales training? To cultivate exceptional sales professionals and nurture a culture where everyone can achieve greatness with the right resources and training.

Role Overview:

As a Closer, your main responsibility is to finalize warm, company-provided sales appointments with residential homeowners seeking guidance on replacement windows. During these appointments, you will advise clients on the added safety, privacy, energy efficiency, comfort, and equity that new windows will bring to their homes. Your confidence combined with your dedication to expertise will enable you to consistently convert and nurture the sales pipeline. When you're not finalizing appointments in homes, you'll be tasked with marketing to new, cold prospects through canvassing and other methods.

At JKR, we recognize the importance of thorough training, where others in the industry may fall short. We commit to supporting your efforts by providing a comprehensive knowledge base in both replacement windows and scalable sales practices, equipping you to serve homeowners at the highest level. We will also provide a competitive compensation package tailored to your unique experience, qualifications, and interview performance.

We're seeking candidates who will:

• Convert warm, company-generated leads into Replacement Window clients.
• Engage in daily residential canvassing outreach to generate qualified sales consultations.
• Educate homeowners on the advantages of replacement window solutions.
• Actively participate in daily sales team training sessions and meetings.
• Provide exceptional customer experiences through meticulous follow-up.
• Consistently meet and exceed monthly and quarterly performance targets.

Position Prerequisites:

• At least one year of successful, previous In-home Closing Experience.
• If you lack previous in-home closing experience, you'll be directed to our Appointment Setter position.
• Availability for flexible full-time hours (up to 40 hours per week).
• Outstanding communication and interpersonal skills.
• Bilingual proficiency an advantage!
• Completion of relevant Sales Training programs.
• Consistent performance in a fast-paced, performance-oriented environment.
• Must possess a valid driver's license, and reliable transportation is essential.

Compensation: Average Yearly Expected Earnings: $150,000 - $200,000/year +++ (commission + bonuses)

Compensation details will be discussed during the interview process, considering your qualifications, background, and alignment with the role's expectations.

Join us at JKR Windows, where you'll lead the way in the replacement window revolution!

Position: Inside Sales Representative

Job Overview:

As an Inside Sales Representative, you will play a pivotal role in driving revenue growth by identifying, qualifying, and converting sales leads into lasting customer relationships. Your strategic approach to lead generation, sales conversion, and customer service will directly impact the success of the business. You’ll leverage your strong communication and negotiation skills to manage a variety of customer interactions while ensuring high levels of satisfaction and loyalty.

Key Responsibilities:

• Lead Generation & Relationship Building: Proactively initiate and cultivate customer relationships through multiple channels including inbound calls, trade shows, direct mail responses, business directories, and online inquiries.
• Sales Conversion: Handle inbound sales calls, converting leads into sales by effectively presenting products, addressing objections, and offering tailored solutions to meet customer needs.
• Outbound Sales: Follow up with potential and existing customers via phone and email, qualifying leads, closing sales, and promoting ongoing business growth.
• Strategic Pricing: Determine competitive and market-driven pricing strategies based on factors such as competitor positions, market trends, order volume, and specific customer needs.
• Order Fulfillment Management: Collaborate with internal teams to determine the best sourcing options for customer orders, balancing stock levels, production schedules, and delivery expectations.
• Customer Satisfaction: Investigate and resolve customer complaints or concerns related to material shipments or claims, ensuring a positive customer experience while protecting the company’s interests.
• Inventory Management: Monitor and track stock levels, adjusting as necessary to meet customer demands, while coordinating with production teams to ensure optimal inventory turnover.
• Forecasting & Reporting: Analyze customer forecasts, developing effective stock and release programs to support customer needs and enhance operational efficiency. Prepare detailed reports on business transactions, sales activities, and market trends.
• Training Coordination: Facilitate product training sessions for customers, ensuring they are well-versed in product specifications, usage, and benefits.
• Contract & Program Management: Develop and recommend tailored contracts and programs to customers in collaboration with the Sales Manager, ensuring a mutually beneficial relationship for both the customer and the company.
• Cross-functional Collaboration: Work closely with Outside Sales Representatives to keep customer information, account activities, and product literature current.

Key Skills & Attributes:

• Communication & Negotiation: Strong interpersonal skills, with the ability to effectively engage customers, negotiate pricing, and foster long-term relationships.
• Analytical Thinking: Ability to assess complex information, make informed decisions, and implement effective solutions.
• Attention to Detail: Strong organizational skills with a keen eye for detail; able to manage multiple tasks and meet deadlines with accuracy.
• Time Management: Proficient in prioritizing and managing time effectively to meet deadlines in a fast-paced environment.
• Problem-Solving: Proactive and creative problem-solving skills to navigate challenges and find solutions that align with both customer and business goals.
• Self-Motivation: Ability to work independently, with minimal supervision, in a dynamic, results-driven environment.
• Tech-Savvy: Proficiency in Microsoft Office and experience with CRM or sales software.

Education & Experience:

• Education: Bachelor’s degree in a related field is preferred.
• Experience: Minimum of 3 years in inside sales, with a strong preference for experience in the metal or manufacturing industry.

Immediate Hiring – Senior Cybersecurity Analysts (NIST CSF Remediation Specialists)

Job Title: Senior Cybersecurity Analysts (NIST CSF Remediation Specialists) – Gap Analysis

Location: Topeka, Kansas (Remote – but must come onsite if required)

Experience: 10 + Years

Visa: US Citizens only (Client requirement).

Role Summary:

Senior analysts will own the remediation program, converting assessment findings into executable actions. They will work with stakeholders across IT, security, and operations to build prioritized remediation plans and track implementation progress throughout the year.

Key Responsibilities:

• Review completed NIST CSF 2.0 assessment and gap analysis

• Translate gaps into actionable remediation tasks mapped to CSF functions and categories

• Lead working sessions to establish priorities, dependencies, timelines, and required resources

• Oversee remediation implementation across technology, process, and governance domains

• Build and maintain executive cyber dashboards (progress, risks, KPIs, heatmaps)

• Provide ongoing risk scoring, remediation validation, and monthly progress updates

• Identify obstacles, inefficiencies, or risks to remediation timelines

• Mentor junior analysts and ensure consistency in reporting and documentation

Required Qualifications:

• 15+ years in cybersecurity governance, risk, and compliance (GRC)

• Hands-on experience running NIST CSF remediation programs (1.1 or 2.0)

• Strong understanding of security controls, architecture, and risk quantification

• Ability to convert assessment findings into prioritized remediation actions

• Experience building dashboards for executive audiences

• Excellent communication, documentation, and stakeholder coordination skills

If you know someone suitable or are interested, please share resumes or tag relevant professionals.

#CyberSecurity #NISTCSF #CyberRisk #GRC #CyberSecurityJobs #KansasJobs #USCitizensOnly #ContractJobs

Company Description

TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.

Our Sales and Marketing teams play a critical role in expanding TouchCare’s impact and that’s where you come in.

The Role

We’re looking for a motivated, strategic, and people-oriented Broker Development Representative (SDR/BDR) to join our growing team. In this role, you’ll be at the forefront of TouchCare’s growth — driving top-of-funnel activity, building meaningful broker relationships, and converting leads into high-value opportunities for our sales organization.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys consultative conversations, and wants to make a measurable impact on company growth.

What You’ll Do

Prospecting & Lead Generation

• Identify and engage net-new brokers through cold calling, email, social media, and industry events
• Qualify marketing-qualified leads (MQLs) and convert them into sales-qualified leads (SQLs)

Qualification & Discovery

• Conduct initial outreach to assess interest, fit, and opportunity potential
• Uncover broker pain points and determine alignment with TouchCare’s solutions

Demo Scheduling & Handoffs

• Schedule discovery meetings (“demos”) between qualified brokers and Sales Success Consultants (SSCs)
• Collaborate on messaging and meeting preparation to ensure seamless handoffs

Lead Nurturing & Relationship Management

• Maintain ongoing engagement with SQLs who are not yet ready to meet
• Re-engage dormant broker relationships and keep TouchCare top of mind

Business Intelligence & Insights

• Capture and share broker feedback and market insights with Sales and Marketing
• Track all outreach, engagement, and activity in the CRM for visibility and alignment

Cross-Functional Collaboration

• Partner closely with Sales and Marketing to align outreach strategies and optimize broker engagement
• Share feedback and collaborate on campaigns, events, and outreach initiatives

Revenue Contribution

• Drive qualified pipeline and support company growth by fueling sales with high-quality leads
• Contribute directly to TouchCare’s revenue by generating SQLs that result in $200K+ in new annual revenue
• Track performance against KPIs and continuously identify opportunities to improve conversion rates

Who You Are

• A confident, consultative communicator who can clearly articulate value, overcome objections, and build trust
• A self-starter with 2–5 years of sales or business development experience (B2B preferred)
• Experienced across the full sales funnel — from prospecting and qualification to booking meetings
• Comfortable using CRM systems (Salesforce preferred) and tracking performance metrics
• Skilled at researching accounts, identifying decision-makers, and crafting personalized outreach
• Highly organized with the ability to manage multiple priorities and calendars
• Passionate about helping people, building relationships, and making a real impact
• Motivated by goals and performance metrics, with a track record of meeting or exceeding targets
• Experience in the benefits, HR, or employee healthcare space is a strong plus

Why Join Us?

• Professional Growth: Gain exposure to diverse accounting functions and portfolio company
• management.
• Collaborative Environment: Work closely with a supportive team that values your contribution.
• Fast-Paced & Rewarding: No two days are the same in our deadline-driven, high-energy office.

Location: Stamford, CT Work Style: In-Office

Position: Scheduling Coordinator

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of call center experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience

Day to Day

The Scheduling Coordinator is responsible for coordinating and scheduling patient appointments through proactive outbound communication while delivering exemplary customer service aligned with Patient First Philosophy. This role ensures accurate appointment placement, clear communication of preparation instructions, and proper documentation within Epic and other scheduling systems. The Scheduling Coordinator consistently meets productivity, quality, and customer service standards while supporting efficient clinic and departmental operations.

Essential Functions

• Provide accurate, department- and procedure-specific scheduling information to ensure appropriate patient preparation, correct arrival location, and scheduled arrival time.
• Perform primarily outbound scheduling calls to patients who have requested appointments, with the goal of successfully scheduling services in a timely and efficient manner.
• Demonstrate proactive customer engagement by actively listening, maintaining a caring and professional demeanor, and offering appropriate alternatives when necessary.
• Exhibit excellent telephone etiquette, professional verbal communication skills, and a strong team-player attitude in all interactions.
• Maintain a basic understanding of medical needs and screening requirements necessary to appropriately schedule patient appointments.
• Utilize Epic scheduling workflows and related systems to document outreach attempts, scheduling outcomes, and required follow-up in accordance with training and established procedures.
• Consistently review daily schedules and communicate all changes, cancellations, or updates to appropriate clinical and administrative staff.
• Identify customer service concerns and independently resolve issues or initiate appropriate follow-up when required.
• Demonstrate working knowledge of registration systems, scheduling platforms, and web-based resources.
• Maintain a working knowledge of ICD-9/ICD-10 and CPT codes as required for accurate scheduling and documentation.
• Ensure compliance with all policies, procedures, and professional appearance standards.

Productivity and Performance Expectations

• This role is primarily outbound-focused, with limited de-escalation required.
• Expected productivity is approximately 7–10 outbound calls per hour, recognizing that:
• Approximately 30% of outbound calls connect with patients.
• Approximately 70% of calls result in voicemail messages.
• Connected calls average approximately 6 minutes.
• Profile creation calls may take 10–12 minutes.
• Downtime between calls is self-managed due to the outbound nature of the role; productivity is evaluated based on call type and complexity rather than volume alone.
• Performance evaluation emphasizes “Not Ready Time”, defined as time when the coordinator is unavailable to take or place calls.
• Consistently meets departmental goals for productivity, quality, and customer service

------

Position: Referral Coordinator

Openings: 8

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18 /hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of Data Entry experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience
• Call Center Experience

Day to Day

The Referral Coordinator supports clinical teams, patients, and family members by managing internal and external referrals and insurance authorizations within the outpatient ambulatory setting. This role is responsible for accurately processing referrals and authorizations prescribed by providers in the Electronic Health Record (EHR), ensuring timely coordination of care, accurate documentation, and compliance with payer guidelines. The Referral Coordinator plays a key role in facilitating patient access to services while upholding Orlando Health’s commitment to exemplary customer service.

Essential Functions

• Completes accurate entry of referrals and authorizations into the Electronic Health Record (EHR)- EPIC
• Processes referrals and related documentation received through the OnBase fax queue by reviewing faxed orders, transcribing required information, and entering data into Epic.
• Works with dual systems (OnBase and Epic) to ensure referral information is accurately transferred from source documents.
• Creates new patient profiles in Epic when necessary, using transferred information from referral documentation (not from memory).
• Files referral-related documents into the appropriate patient chart in accordance with established procedures.
• Completes patient registration and obtains insurance authorizations for new patients, diagnostic testing, and hospital-based diagnostics.
• Verifies insurance coverage using electronic verification tools, payer web portals, and telephone communication when online verification is unavailable.
• Contacts insurance companies to follow up on authorizations, confirm coverage, and resolve authorization-related issues.
• Communicates with patients as needed to verify insurance information, obtain required details, or complete the referral process.
• Coordinates follow-up care when referrals or authorizations are nearing expiration.
• Ensures financial and insurance information is current, accurate, and active in the EHR.
• Confirms Primary Care Provider (PCP) information is accurate and compliant with payer-specific guidelines.
• Initiates and tracks referral and authorization status to ensure timely completion of services.
• Coordinates with scheduling departments, clinical teams, and other internal departments to facilitate patient visits.
• Provides patients with referral details for physicians, specialists, and facilities as appropriate.
• Communicates effectively with internal and external customers, including providers, patients, insurance representatives, and clinical departments, to obtain required authorizations.
• Maintains current knowledge of referral and authorization requirements based on payer-specific guidelines.
• Maintains a working knowledge of ICD‑10 and CPT codes.
• Demonstrates a basic understanding of third-party reimbursement requirements and regulations.
• Exhibits competency in the use of registration systems, electronic verification tools, Epic, OnBase, and web-based payer resources.
• Performs all duties in a manner that supports departmental productivity, quality, and customer service goals

Customer Service and Professional Standards

• Understands and supports commitment to providing exemplary customer service.
• Demonstrates a positive, professional, and respectful approach in all interactions with patients, families, and team members.
• Communicates clearly and effectively, both verbally and in writing.
• Maintains flexibility in work schedule availability to meet departmental operational needs.

Knowledge, Skills, and Abilities

• Strong data entry, typing, and transcription skills with high attention to detail.
• Ability to manage high volumes of faxed and electronic documentation accurately.
• Proficiency with EHR systems (Epic preferred), document management systems (OnBase), and insurance web portals.
• Effective organizational and time‑management skills.
• Ability to communicate professionally with insurance representatives, patients, and clinical staff.
• Understanding of medical terminology related to referrals, diagnostics, and authorizations.

Full-Time | Base Salary: $100,000–$140,000 + Commission (OTE ~$200K+)

Are you a top-tier sales professional ready to drive business growth at one of the East Bay’s most respected property management firms? Stowers Real Estate is seeking a high-performing Business Development Manager (BDM) with a proven track record of closing deals and building strong client relationships. California Real Estate License is required. We're looking for someone with energy, discipline, and ownership mentality to take charge of a critical revenue-generating role.

This is your opportunity to join a family-owned, high-performance company with a tight-knit culture and a growing reputation as a market leader in East Bay property management.

Position Overview

As the BDM, you will be the first point of contact for all new leads and referrals, responsible for vetting potential clients and presenting the unique value Stowers Real Estate delivers. You’ll play a pivotal role in shaping our client portfolio, serving as both a gatekeeper to avoid misaligned clients and a magnet for ideal ones. You will spend your days meeting with and prospecting rental property owners, helping them understand the value of working with a premier property management partner.

To support your success, you will be backed by:

• A Marketing Manager
• An SEO Specialist
• An Assistant BDM to manage appointments and data mining

We’ve also invested in a comprehensive training and mentorship program for your first year to ensure long-term success.

Tools & Support

• A significant monthly advertising budget
• Access to advanced lead generation software and CRM
• A steady flow of inbound leads

You’ll be responsible for managing lead flow, identifying high-value opportunities, and converting them into clients. You’ll also hire and manage an Assistant BDM to support appointment setting and cold outreach, allowing you to focus on high-impact activities.

Key Responsibilities

• Rapidly respond to inbound leads and inquiries
• Execute outbound strategies to build new partnerships
• Educate and convert qualified prospects into long-term clients
• Onboard new properties by completing all necessary documentation
• Manage and update your pipeline in the CRM with clear notes and statuses
• Master our policies, procedures, and relevant real estate regulations
• Build and nurture relationships to uncover new PM opportunities
• Develop broker and industry relationships to support portfolio growth through acquisition

Who We’re Looking For

The ideal candidate is:

• A high-achiever with a strong background in sales or business development
• A clear, responsive communicator across phone, email, and in-person meetings
• Detail-oriented, coachable, and consistent in follow-through
• Proficient with CRM systems
• Familiar with the real estate or investment landscape (preferred, not required)
• Must have California Real Estate license

Why Join Stowers Real Estate?

• You’ll represent the best product in town—a well-positioned, thoughtfully designed property management solution that meets real market demand
• Enjoy high autonomy in a results-driven environment
• Access robust training, coaching, and mentorship
• Be part of a close-knit, growth-focused team

Benefits include:

• Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• Opportunities for career advancement

Physical Requirements

• Prolonged periods at a desk/computer
• Flexibility for evening and weekend hours as needed

Equal Opportunity & Accommodations

Stowers Real Estate Sales and Management is an equal opportunity employer. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform essential job functions. If you require an accommodation, please contact our HR department. This position must be performed with or without reasonable accommodation.

This position is required to be fully in-person at our headquarters in Carmel, Indiana.

Overview

We are seeking a highly motivated and versatile Senior SEO Specialist & Copywriter to join our marketing team. This position is focused on driving brand visibility, digital reach, and engagement through strategic, high-impact content.

You will own the company’s SEO strategy to acquire qualified leads for both BAM Capital and BAM Management. In addition to SEO content, you will produce formal financial communications and conversion-driven marketing copy to strengthen BAM Capital’s digital presence and support investor acquisition and retention.

We are seeking a performance-oriented communicator to elevate The BAM Companies’ digital voice. The ideal candidate blends exceptional writing and editing skills with years of hands-on SEO expertise, independently managing our content lifecycle across corporate and property websites while adapting our message for diverse audiences.

Key Responsibilities

Search Engine Optimization (SEO) Strategy & Execution

• Sole SEO Management: Act as the company's dedicated SEO content expert, driving organic growth (traffic and leads) across BAM Capital for accredited investors and property websites for residents.
• Keyword Research: Independently identify and analyze high-value, relevant keywords using industry-standard tools.
• Content Strategy: Develop and maintain a comprehensive content calendar based on keyword opportunity, search intent, and business goals.
• Article Production: Write, edit, and optimize detailed SEO articles that rank highly, drive organic traffic, and convert readers.
• Performance Reporting: Track, analyze, and report on key SEO metrics (e.g., traffic, keyword rankings, conversion rate) to demonstrate ROI and inform future strategy.
• Generative Engine Optimization: Stay up to date with and implement best practices to rank in AI search results.

Corporate & Financial Communications

• Professional Offering Memorandums (OMs) & Asset Supplementals: Draft and meticulously edit complex, professional financial and corporate documents, ensuring accuracy, clarity, and compliance to regulatory standards (as applicable).
• Quarterly Performance Reports: Develop clear, concise, and compelling reports for external audiences that summarize company performance and strategic outlook.
• Award Nominations: Research, write, and submit persuasive applications for industry award nominations.
• Executive Communications: Draft high-impact social media posts and professional communications for the CEO and other executives, including market insights and thought leadership pieces.

Marketing & Sales Content

• Website Copy & Brochures: Write and optimize engaging, clear copy for the corporate and property websites and marketing brochures. Keep websites up to date with frequent content reviews.
• Product Content: Create concise, informative product one-pagers and sales enablement materials for BAM Capital.
• Marketing Emails: Develop compelling email marketing copy for various campaigns (e.g., nurture, announcement, informative).
• Advertisements: Work with the internal PPC Specialist and Lead Generation Manager to develop high-converting copy for multi-channel advertising campaigns. Craft compelling headlines and calls-to-action that resonate with accredited investors, drive traffic to landing pages, and continuously A/B testing ad copy.
• Additional Content: Produce blog posts, guides, and articles that position The BAM Companies and BAM Capital as thought leaders

Required Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.
• Minimum of 5 years of professional content writing experience, with a portfolio demonstrating a wide range of content types.
• Demonstrated experience writing complex corporate or financial documents (e.g., quarterly reports, white papers, offering materials).
• Minimum of 3 years of proven, hands-on expertise in SEO content strategy, including proficiency with major SEO tools (e.g., Semrush, Ahrefs, Moz, Google Search Console).
• Exceptional written and verbal communication skills, with a mastery of AP and MLA grammar, style, and professional tone.
• A meticulous editor and proofreader with attention to detail skills.
• Ability to manage multiple projects simultaneously, meet tight deadlines, and work independently with minimal supervision.
• This role requires learning our industry in depth to successfully produce the required content.

Preferred Qualifications

• Experience in a regulated industry (e.g., finance, real estate, healthcare).
• Experience writing for a high-net-worth, business, financial, or luxury audience.
• Familiarity with content management systems (CMS) like WordPress.

CENTURY 21 Edge is hiring a Real Estate Agent Recruiter to help us attract, interview, and convert newly licensed real estate agents into affiliated agents of our brokerage.

Let’s be clear: this is not a traditional recruiting role.

This is a sales role wrapped in recruiting. The agents you will speak with are not applying for a typical W-2 job. They are licensed sales professionals choosing between multiple brokerages, and in most cases, every brokerage they interview with will say yes. Your job is to make sure they say yes to us.

We generate a strong flow of leads for this role, typically 50 to 100 newly licensed agent leads per week. From there, you own the process. You will conduct outreach, build interest, get candidates to schedule, interview them yourself, overcome objections, secure signed Independent Contractor Agreements, and hand new agents off to onboarding and coaching.

If you are competitive, persuasive, goal-focused, strong on the phone, and know how to close, keep reading.

About CENTURY 21 Edge

CENTURY 21 Edge is a growth-focused real estate brokerage serving agents across Florida. We are serious about helping agents build real businesses, not just giving them a place to hang their license.

We offer newly licensed agents a compelling opportunity, including a $100,000 income guarantee for qualified participants, a dedicated productivity coach who does not compete with agents for business, and best-in-class technology featuring advanced AI and automations that reduce busywork so agents can focus on relationships, production, and growth.

This is not a brokerage built for mediocrity. We are looking for someone who can sell that story with confidence and conviction.

What You’ll Do

• Follow up with newly licensed real estate agent leads generated by the company
• Proactively contact prospects by phone, text, email, and other approved communication channels
• Generate interest in CENTURY 21 Edge and convert prospects into scheduled interviews
• Conduct recruiting interviews with newly licensed agents
• Ask strong questions to uncover each candidate’s goals, motivations, hesitation points, and objections
• Clearly and persuasively present the value of affiliating with CENTURY 21 Edge
• Overcome objections and guide candidates through the decision-making process
• Create urgency and help candidates make a decision before they join a competing brokerage
• Secure signed Independent Contractor Agreements from agents who choose to join
• Hand newly signed agents off to onboarding and the productivity coach
• Maintain accurate notes, follow-up, pipeline stages, and conversion activity in the CRM
• Use additional outreach strategies to attract candidates beyond company-generated leads when needed
• Continuously improve recruiting messaging, scripts, and conversion strategies

What You’ll Be Selling

CENTURY 21 Edge gives newly licensed agents real reasons to choose us, including:

• A $100,000 income guarantee for newly licensed agents who qualify
• A dedicated productivity coach focused on helping agents succeed
• Coaching and support from someone who does not compete with agents for business
• Best-in-class technology, including advanced AI and automations
• Systems designed to reduce admin work so agents can focus on building relationships and growing their business
• A high-performance environment for agents who want more than just a place to hang their license

What Success Looks Like

Success in this role is measured by results, not just activity. That includes:

• Fast and consistent lead follow-up
• High outreach volume and strong contact rates
• Interviews scheduled and conducted
• Strong conversion from lead to interview to signed ICA
• Effective objection handling
• Strong candidate experience
• Smooth handoff of newly signed agents into onboarding and coaching
• Contribution to long-term brokerage growth through quality recruits

Who This Role Is Really For

This role is for someone who understands that recruiting independent contractors is a sales process. The right person knows how to:

• build rapport quickly
• control a conversation
• ask smart questions
• uncover real objections
• create urgency
• close decisively

This role is best suited for someone with a strong sales background who understands how to influence decisions and win business. Traditional HR-only or passive recruiting backgrounds are unlikely to be a fit.

Preferred Background

• Experience in B2B sales, inside sales, business development, consultative sales, or other closing-focused sales roles strongly preferred
• Experience conducting interviews, presentations, or consultative sales conversations
• Experience managing a pipeline and follow-up process in a CRM
• Experience in real estate, mortgage, title, staffing sales, franchise sales, or membership sales is a plus
• Real estate knowledge is helpful, but proven sales ability matters more than industry background

What We’re Looking For

• Competitive and goal-driven
• Strong closer mentality
• Excellent phone presence and verbal communication skills
• Real estate sales experience preferred
• Skilled at persuasion and objection handling
• Comfortable leading interviews and guiding decisions
• Organized and disciplined with follow-up
• Willing to do what it takes to get strong candidates in and signed
• High accountability and strong sense of urgency
• Comfortable in a metrics-driven role where performance matters

Schedule and Location

This is an on-site role based in our Orlando office.

The typical schedule is Monday through Friday, but we are looking for someone who understands that strong candidates do not always fit neatly into business hours. When needed, the right person is willing to accommodate an evening interview or a Saturday appointment to get the right candidate in, sold, and signed.

Compensation

This role offers a base salary plus performance-based compensation, including:

• A signing bonus for each agent who joins the brokerage
• A percentage of coaching revenue generated from closed deals by agents you recruited
• For an aggressive, proven closer, the total compensation opportunity can easily exceed $100,000.

Why Join CENTURY 21 Edge

This is a high-impact role for someone who wants to directly influence the growth of a respected, ambitious brokerage. If you are energized by sales, persuasion, and closing, and you want your income tied to results, this is an opportunity to build something meaningful while being rewarded for performance.