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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are looking for representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow.
There are a wide variety of project openings available. Schedules vary by site and program. This is an entry-level position that offers on-the-job paid training. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Utilize knowledge base and training to accurately answer customer questions
- Comply with requirements surrounding confidential information and personal information
- Appropriately escalate customer issues with the managerial team
- Ensure first call resolution through problems solving and effective call handling
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications:
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
All MCI Locations:
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position:
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off
- Incentives & Rewards
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation
Location:
Newport News, Virginia, United States
Date: Feb 21, 2026
Req ID: 45164
Team: X43 MACH INSTALL
Entity: Newport News Shipbuilding
US Citizenship Required for this Position: Yes
Full-Time
Shift: Multiple
Relocation: No relocation assistance available
Virtual/Telework Opportunity: No - Not eligible for telework
Travel Requirement: No
Clearance Required: No - Clearance Not Required to Start
Meet HII's Newport News Shipbuilding
With more than 25,000 employees - including third-, fourth- and even fifth-generation shipbuilders - HII's Newport News Shipbuilding (NNS) division is the largest industrial employer in Virginia. We're the sole designer, builder and refueler of U.S. Navy nuclear aircraft carriers and one of two providers of U.S. Navy nuclear submarines. Our diverse and innovative team of professionals ranges from skilled trades to project managers, engineers and software developers to solution architects, technical subject matter experts, and system users. Anchored in our rich, 135-year history, we collaborate together at the forefront of technology, manufacturing, and integration of the most powerful and survivable naval ships in the world. Want to be part of the team? Apply today! We look forward to meeting you.
The Role
This position is for job seekers with no trades experience willing to complete three weeks of unpaid training in the Outside Machinist trade.
Newport News Shipbuilding has partnered with the Virginia Ship Repair Association and local Virginia community colleges and maritime training facilities to offer several course-to-hire Marine Trades Training (MTT) programs for individuals interested in learning a trade and working full-time for Newport News Shipbuilding. Courses are offered once a month with 8-10 students per class. The Machinist Trainee program is offered at Camp Community College (Suffolk, VA). This (UNPAID) program is 3-weeks (120 hours), 7:00am - 3:30pm (Monday thru Friday).
To learn more about the Marine Trades Training (MTT) programs and how the process works, please visit: machinists are responsible for installing, maintaining, testing, and repairing a ship's major mechanical components and systems. Their work takes place on naval vessels at various stages of new construction, overhaul, or repair. Key components involved may include steam turbines, reduction gears, propellers, reactor components, catapults, weapons systems, periscopes, as well as laundry, food service, and refrigeration equipment.
Outside machinists utilize a wide variety of tools and machinery, from basic hand tools like wrenches and screwdrivers to advanced equipment such as torque wrenches, micrometers, drill presses, optical instruments, mills, portable machines, boring equipment, precision grinders, and lathes.
Working at Newport News Shipbuilding often involves performing tasks in various weather conditions, at extreme heights on scaffolding, ladders, or elevated platforms and in small, confined spaces such as tanks, compartments, or voids in a ship. These environments require a strong focus on safety, precision, and adaptability, as well as physical agility and comfort working in challenging conditions.
Watch this Machinist video to learn more: Have
Must be able to pass a 3-week (UNPAID) program (120 hours), 7:00am - 3:30pm (Monday - Friday)
Must be willing to undergo a background investigation and drug screen
Must be able to pass physical agility test
Must be able to kneel, squat, crawl, bend, stoop, and climb on a daily basis
Must be able to lift at least 40 pounds
Must be able to perform overhead work
Must be able to work overtime as needed
Must be able to be clean shaven to wear a respirator
Must be able to perform work outdoors, year- round, in all weather conditions
Must be able to work at extreme heights
Must be able to work in small, tight, confined spaces
Must be willing to work any shift
Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. HII's diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Working at HII is more than a job - it's an opportunity to build a future. We offer comprehensive benefits including: medical, prescription drug, dental and vision plan choices, on-site health centers, tele-medicine, wellness resources, employee assistance programs, savings plan options (401K), financial education and planning tools, life insurance, tuition reimbursement, employee discounts, early childhood and post-secondary education scholarships, and more. Some benefits may vary depending on your specific division or work location.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. U.S. Citizenship may be required for certain positions.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Additionally, you may also call 1-844-849-8463 for assistance. Press #2 for Newport News Shipbuilding.
The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.
Essential Responsibilities and Tasks:
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity.
- Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.
- Provide professional, efficient and exceptional service at all times.
- Perform or prepare procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
- Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
- Obtain relevant information and history from clients and maintain proper and complete medical charts.
- Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
- Assist with surgery as applicable.
- Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
- Mentor other paraprofessionals in the hospital.
- Other job duties as assigned.
The Five Principles:
- Quality - The consumer is our boss, quality is our work and value for money is our goal.
- Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
- Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
- Efficiency - We use resources to the full, waste nothing and do only what we can do best.
- Freedom - We need freedom to shape our future; we need profit to remain free.
Hiring Qualifications:
Competencies:
- Leadership
- Action Oriented
- Customer Focus
- Listening
- Peer Relationships
- Personal Learning
- Functional Skills
- Priority Setting
Functional Capabilities and Experience:
- Ability to multi-task
- Communication skills
- Organizational ability
- Problem solving skills
- Client service skills
- Intellectual ability
- Mathematical ability
- Computer skills
Attitudes:
- Initiative
- Integrity
- Cooperativeness
- Flexibility
- Independence
- Tolerance for Stress / Resiliency
Special Working Conditions:
- Ability to work at a computer for long periods of time.
- Ability to be confident around pets.
- Client needs and work volume may often require more than 40 hours per week.
- This position requires special hours including working weekends and evenings.
- The noise level in the work environment is moderately high.
- Requires sufficient ambulatory skills in order to perform duties while at hospital.
- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate up to 50 pounds.
- Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
- Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Experience, Education and/or Training:
- Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
- High School Diploma or equivalent preferred.
- Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice.
- Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
- One year related experience required with customer service preferred.
We are a drug-free, smoke-free, equal opportunity employer. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.
Crossmark is headquartered in Plano, Texas, and employs more than 30,000 associates throughout the United States, Canada, Mexico, Australia, and New Zealand. We were founded in 1908, and for over 100 years we have been working with retailers and manufacturers to increase product sales. I encourage you to visit our website for more information.
Job DescriptionAs a retail merchandising representative, you will be ensuring that a proper level of product stock is maintained and that merchandise is displayed appropriately with proper signage and favorable shelf space. This includes set-up, plan-o-gram execution, stocking, facing, and rotating of the manufacturer's product (experience required). You will also have the opportunity in many stores to build relationships with the store management. You must be willing to work on all types of resets. Resets can include (but are not limited to) grocery, cosmetic, and hair care.
This position requires travel within at least a 40 mile radius within a specified zip code. This position requires travel to multiple stores so reliable transportation is required.
Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related task as directed by management.
Physical DemandsOur representative must have the ability to:
- Physical Appearance
- Specific Skills: Proficient use of a Personal Computer and familiarity with Word, Excel, and Outlook.
- Supervisory Responsibility, if any: None
- Working Conditions (environment in which the job is performed): Retail store environment with some travel.
- Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.
Must have some merchandising experience.
Additional InformationTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education/Experience: High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience.
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will have excellent communication skills, be able to multitask and prioritize tasks effectively, and have a strong attention to detail. The Administrative Assistant will be responsible for a variety of tasks, including:
- Answering and directing phone calls
- Managing calendars and scheduling appointments
- Preparing and editing documents, reports, and presentations
- Assisting with travel arrangements and expense reports
- Ordering and maintaining office supplies
- Performing general administrative duties as needed
- Reprographics
Requirements:
- High school diploma or equivalent
- 2+ years of experience in an administrative support role
- Proficient in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
How to Apply:
Please submit your resume and cover letter to [insert email address or link to application portal].
DocCafe has an immediate opening for the following position: Physician - Cardiology-Interventional in Nampa, Idaho.
Make $20,000 - $22,000/weekly.
DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.
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DocCafe Offers:
- Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
- Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
- Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
- Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.
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DocCafe has an immediate opening for the following position: Physician - Oncology-Radiation in Muskegon, Michigan.
Make $9,700 - $10,750/weekly.
DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.
----------------
Register now to apply for this job and for access to 120,000+ other openings.
DocCafe Offers:
- Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
- Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
- Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
- Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.
Get started with DocCafe today.
DocCafe has an immediate opening for the following position: Nurse Practitioner - Family Practice/Primary Care in New Mexico.
Make $2,800 - $3,650/weekly.
DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.
----------------
Register now to apply for this job and for access to 120,000+ other openings.
DocCafe Offers:
- Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
- Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
- Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
- Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.
Get started with DocCafe today.
DocCafe has an immediate opening for the following position: Physician - Family Practice-Without OB in Romulus, New York.
Make $7,000 - $7,200/weekly.
DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.
----------------
Register now to apply for this job and for access to 120,000+ other openings.
DocCafe Offers:
- Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
- Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
- Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
- Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.
Get started with DocCafe today.
DocCafe has an immediate opening for the following position: Nurse Practitioner - Psychiatric-Mental Health in Spokane, Washington.
Make $3,800 - $4,000/weekly.
DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.
----------------
Register now to apply for this job and for access to 120,000+ other openings.
DocCafe Offers:
- Free Physician and Advanced Practice Job Search:Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria.
- Professional Profile:Attract employers with a profile page that includes your CV, credentials and other medical professional information.
- Confidentiality:Decide which information you want to share and when you appear in an employer's search results.
- Career Matching Support:Our experienced team can match you to your dream based on your unique preferences.
Get started with DocCafe today.
