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At Elite Government Strategy, we are looking for an experienced Government IT Recruiter to join our agency team - ideally someone who has experience working within Information Technology (IT) recruiting. It's a challenging, fast-moving candidate-driven market, so the ideal candidate should be highly motivated and tenacious enough to keep up with the pace. We are looking for someone who is willing to learn and keep up-to-date with the latest technological developments that influence our clients' hiring needs. If you are looking to take your career to the next level and maximize your growth potential, then this is the right opportunity for you.
Objectives of this Role:
- Source senior level, highly specialist candidates for leading Government Integrators
- Screen and interview candidates to ensure we put forward the best quality candidates to clients
- Consult with clients on overall hiring strategies and tailor your approach accordingly
- Keep up-to-date with latest industry trends to ensure candidates can be evaluated against industry standard assessments
- Build and develop your client portfolio, providing expert consultation to ensure repeat business
- Generate new leads and clients using your network of contacts
- Network online and offline with potential candidates to promote our employer brand and ensure we attract the best professionals
Daily and Monthly Responsibilities:
- Liaise with clients to understand role requirements in order to source the most suitable candidates
- Write and post technical job descriptions on specialist IT job boards, social media and any other relevant channels
- Source, screen and compile a shortlist of qualified candidates for various technical roles
- Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
- Maintain and grow a candidate CRM to ensure a solid pipeline of qualified candidates - ensuring candidate data is kept updated
- Participate in tech conferences and meetups to network with IT professionals
- Keep up-to-date with new technological trends in order to form strategic conversations with clients on future hiring needs
Skills and Qualifications:
- Proven work experience in recruitment - ideally as a Government Technical Recruiter
- Hands-on experience with various interview formats (e.g. Teams, Zoom, Google Hangouts)
- Technical expertise with an ability to understand and explain job requirements for IT roles
- Experience using LinkedIn Talent Solutions to source quality candidates
- Excellent verbal and written communication skills
- Strong tenacity and ability to build a solid network
Preferred Qualifications:
- Degree in HR, communications, marketing, business or similar
- 2 years IT or Tech recruitment experience in a full-desk recruiting position
Senior IT Staffing Account Executive / Market Leader
Locations:
Open to proven senior producers across the U.S. with an established market presence
The Opportunity
This role is built for experienced IT staffing producers who want more than a quota - they want ownership. Zeektek is hiring a senior-level Account Executive to build and own a market, shape a long-term growth strategy, and scale a book of business with full organizational backing.
This is an ideal opportunity for a high performer who feels constrained in their current role - capped commissions, limited autonomy, internal competition, or lack of investment - and is ready to create something lasting. The role is challenging by design, but for the right individual, it is exceptionally lucrative and offers the chance to establish a personal legacy within a fast-growing firm and the tech staffing industry.
What You’ll Own
- End-to-end ownership of a defined market or vertical within IT staffing
- Development and execution of a long-term market growth strategy
- Full responsibility for business development, account expansion, and revenue growth
- Ability to build, scale, and retain a high-performing consultant population
- Strategic relationships with senior-level hiring leaders and decision-makers
- Autonomy to shape how your desk, territory, and client base are built
- Close partnership with executive leadership to align growth strategy and resources
This is not a plug-and-play role — it’s a build, scale, and lead opportunity.
Who This Role Is For
You’re likely a fit if you:
- Have 5+ years of IT staffing experience with a proven record of growth
- Think beyond individual placements and focus on market penetration and scale
- Want to own your success without internal competition or artificial limits
- Are motivated by building something that’s truly yours - not just inheriting accounts
- Thrive in environments that reward initiative, resilience, and strategic thinking
- Are financially driven and comfortable with high accountability
- See challenges as leverage points, not obstacles
Requirements
- 5+ years of technical staffing agency experience (required)
- Demonstrated success growing accounts, territories, or verticals
- Experience selling SOW and Project solutions in addition to traditional staffing
- Strong network of client relationships within IT and technology leadership
- Proven ability to scale consultant headcount and revenue
- Strategic mindset with hands-on execution ability
- High integrity, professionalism, and business acumen
Why This Role Is Different
- True market ownership - no internal competition for your accounts
- Uncapped earning potential designed for top-tier performers
- Profit sharing opportunities tied to market success
- Executive-level visibility and decision-making influence
- Support from recruiting, marketing, and leadership invested in your growth
- A company culture that rewards builders, not just maintainers
Zeektek invests in people who want to build - and backs them fully once they do.
Why Top Performers Choose Zeektek
- Competitive base + best-in-class, uncapped commission structure
- Aggressive bonus and incentive programs
- Direct access to C-Suite leadership - no layers of red tape
- 401(k) with company match
- Medical, dental, and vision insurance
- Company outings and team events
- A high-performance culture that rewards results
- Unlimited Paid Time Off
About Zeektek
Zeektek is an award-winning IT staffing and solutions firm founded on loyalty, trust, and performance. Recognized as a Best Staffing Firm to Work For and among the Fastest Growing Technical Staffing Companies, we are intentionally building markets through senior talent who want autonomy, upside, and long-term impact.
Equal Opportunity Employer
Zeektek is proud to be an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and business needs.
Senior IT Staffing Account Executive / Market Leader
Locations:
Open to proven senior producers across the U.S. with an established market presence
The Opportunity
This role is built for experienced IT staffing producers who want more than a quota - they want ownership. Zeektek is hiring a senior-level Account Executive to build and own a market, shape a long-term growth strategy, and scale a book of business with full organizational backing.
This is an ideal opportunity for a high performer who feels constrained in their current role - capped commissions, limited autonomy, internal competition, or lack of investment - and is ready to create something lasting. The role is challenging by design, but for the right individual, it is exceptionally lucrative and offers the chance to establish a personal legacy within a fast-growing firm and the tech staffing industry.
What You’ll Own
- End-to-end ownership of a defined market or vertical within IT staffing
- Development and execution of a long-term market growth strategy
- Full responsibility for business development, account expansion, and revenue growth
- Ability to build, scale, and retain a high-performing consultant population
- Strategic relationships with senior-level hiring leaders and decision-makers
- Autonomy to shape how your desk, territory, and client base are built
- Close partnership with executive leadership to align growth strategy and resources
This is not a plug-and-play role — it’s a build, scale, and lead opportunity.
Who This Role Is For
You’re likely a fit if you:
- Have 5+ years of IT staffing experience with a proven record of growth
- Think beyond individual placements and focus on market penetration and scale
- Want to own your success without internal competition or artificial limits
- Are motivated by building something that’s truly yours - not just inheriting accounts
- Thrive in environments that reward initiative, resilience, and strategic thinking
- Are financially driven and comfortable with high accountability
- See challenges as leverage points, not obstacles
Requirements
- 5+ years of technical staffing agency experience (required)
- Demonstrated success growing accounts, territories, or verticals
- Experience selling SOW and Project solutions in addition to traditional staffing
- Strong network of client relationships within IT and technology leadership
- Proven ability to scale consultant headcount and revenue
- Strategic mindset with hands-on execution ability
- High integrity, professionalism, and business acumen
Why This Role Is Different
- True market ownership - no internal competition for your accounts
- Uncapped earning potential designed for top-tier performers
- Profit sharing opportunities tied to market success
- Executive-level visibility and decision-making influence
- Support from recruiting, marketing, and leadership invested in your growth
- A company culture that rewards builders, not just maintainers
Zeektek invests in people who want to build - and backs them fully once they do.
Why Top Performers Choose Zeektek
- Competitive base + best-in-class, uncapped commission structure
- Aggressive bonus and incentive programs
- Direct access to C-Suite leadership - no layers of red tape
- 401(k) with company match
- Medical, dental, and vision insurance
- Company outings and team events
- A high-performance culture that rewards results
- Unlimited Paid Time Off
About Zeektek
Zeektek is an award-winning IT staffing and solutions firm founded on loyalty, trust, and performance. Recognized as a Best Staffing Firm to Work For and among the Fastest Growing Technical Staffing Companies, we are intentionally building markets through senior talent who want autonomy, upside, and long-term impact.
Equal Opportunity Employer
Zeektek is proud to be an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and business needs.
Sen
Job Description
Job Title: Sales Account Executive
Department: Sales
Reports To: VP Sales and Marketing
FLSA Status: Exempt
Location: San Antonio, TX
POSITION SUMMARY
Generates IT (information technology) sales and business, develops relationships with new clients, makes sales visits and presentations, maintains advanced knowledge of products and services, and establishes and meets sales goals
We are expanding our sales team in the San Antonio, TX area. Great compensation, career progression and work-life balance. The ideal candidate is a motivated, well organized individual who has two years or more experience selling Managed Services such as (VoIP Phone services and systems, data storage and backup and managed services for email) into the SMB Market.
KEY RESPONSIBILITIES:
Develops and expands a portfolio of corporate clients by networking and marketing
Assesses client IT needs and makes recommendations, including IT equipment and service packages
Prepares sales visits and presentations to pitch product, service, and combination packages to clients
Demonstrates IT equipment to highlight product benefits
Negotiates sales, package discounts, and long-term contracts with clients
Provides technical advice after sales
Establishes sales goals and implements a plan to meet those goals
Tracks progress toward goals and documents sales performance
Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research
Answers questions, describes benefits, and discusses pros and cons of various competing products or services
Gains familiarity with the IT industry, and stays updated on trends and innovative products
Creates marketing literature and web-based features to promote products and time-sensitive sales
Attends trade exhibitions and industry events to learn about cutting-edge products and sales
Works for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations
Learning the products and services offered, including the sales terms
Setting targets for the sales department
Collaborating with the marketing department to prepare common strategies
Drives full sales cycle from beginning to end to win new logos and grow share of wallet in accounts
Develops and fosters client relationships to grow customer base
Develops and expands a portfolio of corporate clients by networking and marketing Assesses client IT needs and makes recommendations, including IT equipment and service packages
Prepares presentations to highlight product and service packages to prospects Requirements:
REQUIREMENTS:
Minimum Associates degree or a combination of Sales Training and relevant experience in Marketing, Business Administration or an equivalent Sales role
A minimum of 2 years’ experience in a similar role.
Two years of experience selling one or more of the following, VoIP phone services and systems, data storage and backup, managed services for email, security access and control, Previous experience in a quota carrying role Excellent written and verbal communication
Demonstrated ability to meet monthly sales quotas.
Capacity to manage various sales initiatives and projects while adhering to tight deadlines.
Excellent negotiation and leadership skills.
Organizational and analytical skills
Outstanding written and verbal communication skills
Critical Thinker with excellent Interpersonal Communications
High Energy and outgoing
HOURS / WORKING CONDITIONS:
Monday – Friday during normal business hours of 8:00am – 5:00 pm.
Job Location – This position will be based in either San Antonio
Candidate must be located in the San Antonio / Austin area. Base + Commission
Job Purpose:
BTIG is seeking an Associate who will help lead and evolve the governance engine of a global, mid-sized investment bank to support our next phase of growth. You will report directly to the CISO and be responsible for security assurance, compliance operations, and technology risk management. You will help maintain control readiness, perform testing and evidence collection, and support risk and vendor assessments for internally developed systems and SaaS applications. Your work will directly protect the firm's reputation and enable its business. We don’t expect you to know every regulatory framework on day one. We do expect you to write exceptionally well, ask smart questions, and possess the grit to see difficult tasks through completion.
Duties & Responsibilities:
IT Governance, Risk and Compliance (GRC)
- Third-Party Risk Management (TPRM): Own the vendor security review process. You will assess third-party vendors to ensure compliance with the firm's standards, requiring understanding of our core business processes, attention to detail, and the persistence to chase down answers. Obtain and meticulously review SOC reports (e.g., SOC 1, SOC 2) for critical third-party service providers, evaluating their adherence to 'Complementary Controls at User Entities' and ensuring our internal alignment.
- Client & Regulatory Due Diligence: Support the completion of external security questionnaires. You will articulate BTIG’s security posture to institutional clients and regulators, translating technical controls into clear, professional narratives.
- IT Controls & Audit Collaboration: Assist with internal SOX IT controls audits and access control reviews across our technology stack, including in-house developed systems and third-party SaaS platforms. You will work with engineering teams to verify that permissions are correct and ensure evidence is gathered efficiently. Actively participate in external IT audits, specifically focusing on validating and documenting controls related to access management, change control, and system operations for key systems that handle financial data.
- Business Continuity & Disaster Recovery (BCDR): Assist the CISO in maintaining and testing the firm's Business Continuity and Disaster Recovery plans, including documentation updates, tabletop exercises, and coordination with Infrastructure and Operations teams to ensure recovery time objectives (RTOs) are achievable.
Operational Support
- Policy Development: Assist in drafting and maintaining information security policies and procedures.
- Perform risk assessments and gap analyses for IT systems that handle PHI and financial data.
- Automate and monitor controls through scheduled reviews, scripts, or tooling to reduce manual effort and improve coverage.
- High-Touch Support: Experience directly supporting executives is valuable here; you will act as a bridge between the CISO and various business units, requiring professionalism and discretion.
AI & Innovation
- AI Governance: Support the CISO in defining the guardrails for Generative AI that balance innovation with risk (e.g., data leakage, appropriate use).
- Applied AI/Automation: Utilize prompt engineering and automation tools to streamline governance workflows. If you can script it or prompt it to save time, we want you to build it.
Requirements & Qualifications:
- Education: Bachelor’s degree in a related field or equivalent experience. While not required, preferred certifications include Security+, CISA, CRISC, or CISSP.
- Experience: 2–4 years of experience in IT Governance, Risk & Compliance (GRC), IT Security Risk Management, Risk Audit, Data Privacy Investigation, Technology Risk, and/or Information Security (ideally with a background in Financial Services).
- Security Framework Knowledge: Working familiarity with standard security frameworks such as NIST CSF, ISO 27001/27002, COBIT, SOC 2 type 2 and CIS controls, etc.
- Analytical Skills: Experience reviewing IT solution requirements and implementing security controls. Strong analytical and risk assessment skills with the ability to design compensating controls for security vulnerabilities and assess business impact of security tools and policies.
- General Technical Proficiency: Microsoft Office 365 and associated applications; Excel, Teams, Forms, PowerQuery, etc.
- Growth Mindset: You are resilient and don't get discouraged by manual processes; you look for ways to optimize them.
- Communication: Excellent written communication is non-negotiable. You must be able to explain complex technical risks to non-technical stakeholders clearly and concisely.
- AI Familiarity: Demonstrated interest or experience with LLMs (ChatGPT, Claude, Copilot). Experience with prompt engineering or Python scripting for automation is highly valued.
- Curiosity: You read about LLM risks, changing regulations or new breaches for fun. You are technically apt enough to converse with engineers but focused on governance. You never have enough knowledge about the business or systems you help oversee.
Important Notes:
- Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
- No phone calls please, the applicant will be contacted within two weeks if successful
About BTIG:
BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.
Compensation:
- BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
- The current estimated base salary range for this role is $110,000.00 - $140,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime.
Disclaimer:
The Georgia Customer Relationship Management and Tech Ops (CRM & TO) organization serves as a trusted advisor and strategic business partner to market leadership, service areas, and enterprise IT, synthesizing care delivery and health plan insights to inform enterprise strategy and drive measurable business value.
Within this organization, the IT Business Operations III role functions as a business technology partner, connecting the Georgia market to enterprise IT and ensuring the voice of the customer is accurately represented across enterprise product portfolios. The role maintains strong partnerships with enterprise product teams supporting Acute and Complex Care, Omnichannel Patient Engagement & Wellness, Clinical, Ancillary, Retail, Revenue Management, and Social and Community Health services. Mission-critical responsibilities include translating market priorities into actionable business and technology requirements, informing enterprise decision-making through market insight, and driving alignment between enterprise IT solutions and Georgia market operational and strategic objectives.
The role involves healthcare IT business consultant experience with gathering, documenting, and validating business requirements and translating them into actionable technical or operational solutions. Experience assisting with business case development, including cost estimation, effort sizing, and value justification for IT initiatives. Demonstrated project leadership skills, including experience leading or coordinating initiatives using formal or informal project management practices. Experience with Epic systems implementation, integration, optimization, or end-user workflows preferred; strong working knowledge of Epic modules and technical components is acceptable. Demonstrated ability to work with diverse technologies, systems, and platforms, and effectively collaborate with technical teams. Strong analytical, critical-thinking, and problem-solving skills, with the ability to assess complex issues and drive practical solutions. Success will involve flexibility to use Information Technology and business experience to focus on the customer and drive to results in multiple assignments.
Job Summary
This individual contributor position analyzes information relevant to forecasting KPs future technical and operational information needs and executes business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies. This role provides support to leadership by providing information regarding business systems, data and process initiatives and to cross-functional management by providing information regarding business and technology issues. This position also implements technology or business process integration plans, and supports systems and business process activities.
Essential Responsibilities
- Researches and summarizes information relevant to forecasting businesss future technical and operational information needs.
- Provides recommendations to senior team members regarding the development and definition of the business/technology strategy based on stakeholder input.
- Supports business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies.
- Supports the processes of information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.
- Supports the implementation of technology or business process integration plans.
- Provides support to leadership by providing information regarding business systems, data, process initiatives, and vendors.
- Executes systems and business process activities.
- Provides support to cross-functional management and leadership by providing information regarding business and technology issues.
- Coordinates inter- and intra-departmental systems integration activities.
- Provides consultation and guidance to ensure technology or process owners have access to the required information and training for effective system or process operations.
- Develops, prepares, and utilizes reports to track operational performance across business functions, areas, or vendors.
- Maintains resource (for example, associates, vendors, infrastructure) capacity planning and demand management processes and reports.
- Tracks annual IT projects and operations.
- Tracks, maintains, and reports performance metrics (for example, data quality, customer metrics, financials).
- Supports senior team members in reviewing performance metrics and outcomes to drive ongoing operational change and improvements.
- Performs data analysis to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements.
- Conducts research on topics related to technology and business initiatives.
- Supports the development, implementation, and the maintenance of data quality improvement and training programs.
- Analyzes identified problems in technology and business solutions to determine cause and desired resolution.
- Monitors trends and changes in healthcare technology and information systems.
- Supports technologies, systems solution design, data, and metrics in alignment with the organizations vision, goals and objectives.
- Supports initiatives in alignment with other National initiatives.
- Prepares source documents and monitors the use of established and documented IT processes, tools, and best practices.
- Consults with departments, IT managers, and vendors to ensure security, compliance, infrastructure, network, and application controls are in place.
- Collaborates with departments and IT managers to support the development and testing of business continuity and resiliency-procedures and infrastructure procedures.
- Participates in cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications.
- Updates and maintains a knowledge repository of current technology and business processes for designated department or business area.
Minimum Qualifications
- Bachelors degree in Business Administration, CIS, Mathematics, or related field and three (3) years experience in business operations, IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
We are looking for an IT Compliance Lead for a global pharmaceutical manufacturing organization in Richmond, VA or Raleigh, NC. This role will own CSV strategy, ensure systems meet GxP regulations, lead IT governance documentation, support audits, and partner with IT leadership on enterprise compliance initiatives.
Job Logistics
Location: Richmond, VA or Raleigh, NC
Travel: Minimal
Work model: Hybrid; onsite Tues-Thurs
Tools/Tech: Veeva, MES, LIMS, ValGenesis, TrackWise, AuditBoard, DocuSign/Adobe
DAY TO DAY RESPONSIBILITIES
- Lead global Computer Systems Validation (CSV) strategy
- Maintain IT compliance procedures, best practices, and governance
- Review and approve IT governance and risk documentation
- Partner with IT leadership on new initiatives
- Support and train compliance team members
- Oversee GxP risk reviews and regulated system implementations
- Act as IT contact for internal, financial, and ITGC audits
- Support Veeva, MES, LIMS, and electronic signature platforms
REQUIREMENTS
- Bachelor’s degree
- 7+ years in pharmaceutical IT, GxP, and manufacturing systems
- Strong working knowledge of FDA 21 CFR Part 11, EU Annex 11, GAMP
- 3+ years leadership experience in CSV
- Experience with Veeva, MES, LIMS, ValGenesis, and AuditBoard
- Experience supporting inspections by regulatory authorities
- Strong communication and documentation leadership
- Experience managing audits and training teams
Plusses:
- Global compliance experience
- Broader IT lifecycle & project management background
Compensation
Compensation: $155,000 to $175,000. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)
Onsite daily in 19106 (Philadelphia, Pennsylvania)
Pay up to $38.50/hr. (No PTO and No Paid Holidays)
The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.
The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.
Responsibilities:
- Be the face of IT to corporate employees in the respective office location.
- Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
- Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
- Work to improve the procurement and asset management practices for IT hardware and software.
- Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
- Work with Finance and IT leadership to manage budgets and costs for IT spend.
- Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
- Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
- Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
- Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
- Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
- Participate in after-hours, on-call support rotation.
Required Skills:
- 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
- Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
- Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
- Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
- Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
- Customer focused approach to delivering excellent service and support to internal customers.
The estimated pay range for this position is USD $35.00/Hr. - USD $38.50/Hr.
Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
ATI has been named "Best Places to Work in SC" from 2
This is a full-time opportunity with benefits
ATI provides Medical, Dental and Vision Plan options
Flexible Spending Accounts, including health and dependent care accounts
403B Retirement Savings plan with a very competitive company contribution
Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days
Life Insurance paid by ATI
Paid Parental Leave
Short-Term & Long-Term Disability Coverage paid by ATI
Employee Assistance Program
Tuition Reimbursement Program
Flexible work schedules
ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.
ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.
Position Description:
The IT Support Coordinator plays a central role in supporting daily technology operations, coordinating IT support activities, and ensuring smooth communication between technical teams, end users, and external vendors. This position helps maintain the organization’s IT assets, systems, and processes while supporting ongoing technology initiatives. Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system. We offer a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
**This position offers a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.**
Essential Functions:
- Coordinates and helps organize IT support requests to ensure timely resolution and appropriate escalation.
- Serves as a liaison between technical staff and non-technical departments to gather requirements and communicate updates.
- Maintains accurate inventories of hardware, software, and licensing records
- Assists with vendor coordination and third-party service activities as directed
- Supports planning and scheduling of IT projects, system upgrades, and deployments
- Tracks and maintains records for hardware and software assets throughout their lifecycle.
- Provides basic user training and guidance on software tools and security best practices.
- With guidance helps develop, update and maintain IT documentation, including configurations, processes, and troubleshooting guides
- Supports implementation of software updates and security patches.
- Assists with audit and compliance documentation preparation.
- Supports onboarding and offboarding by provisioning and deactivating user accounts and equipment.
Additional Responsibilities:
- Assures consistency in work and resolves or elevates issues as appropriate.
- Ensure proper documentation of IT processes.
- Continuously seeks opportunities to streamline processes and improve efficiencies.
- Other duties as assigned.
Qualifications:
- A Bachelor’s Degree and 2 years of relevant working experience or an Associate’s degree in Information Technology, Computer Science, or related field is and 4 years of relevant experience, is required.
- One to two years of experience in IT support, help desk, or a related technical role; internships or equivalent hands‑on experience are acceptable.
- Working understanding of project coordination activities, such as tracking tasks, documenting updates, and communicating status.
- Working knowledge of Microsoft Windows operating systems, Microsoft 365, and common business applications.
- Understanding simple networking tasks such as connecting devices to a network, identifying basic connectivity issues, and following troubleshooting steps.
- Ability to follow documented processes, use ticketing systems, and track work effectively.
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Strong verbal and written communication skills with the ability to convey technical information clearly.
- Awareness of basic cybersecurity best practices, such as password hygiene and software update importance.
- Ability to work independently and collaboratively with cross‑functional departments.
- Employee must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of “a U.S. person” upon hire due to the risk assessment of this position.
- This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.
Ability to use phone and computer systems, copier, fax, and other office equipment.
Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.
Work Environment:
This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments.
Noise level in the work environment is usually moderate.
ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
If you require accommodations to complete this application, please contact Human Resources at (843) 760-4350 or email
Anticipated starting salary is in range commensurate with education and experience:
$58,000 - $62,000
Purpose
The IT Field Engineer II will support physical deployment, maintenance, and troubleshooting IT hardware and cabling at Roseburg production sites, offices, and data centers. This position will actively collaborate with IT Infrastructure, Network, and System Engineers and may lead small site-level initiatives to ensure reliable manufacturing operations.
Key Responsibilities
- Deploy and Maintain Fiber Optic and Low Voltage Data Cabling Infrastructure
- Supervise and manage external HVAC, Power, Cooling, and Low Voltage contractors
- Design, implement, and manage Server room physical infrastructure(data racks, data cable routing, HVAC, and UPS power and power distribution).
- Implement and manage Access control and camera systems used in both security and process environments.
- Work with Engineering department and plant leadership to manage major construction projects that require additional IT physical infrastructure.
- Assist Core Infrastructure and Operations teams in the installation and configuration of computers, storage, switches, routers, wireless, and other IT infrastructure.
- Work with the service desk and support administrators to deploy devices such as desktops, laptops, mobile devices, and printers.
- Work as part of a virtual team with Automation to deploy HMI’s, PLC’s, and other operation system needs.
- Update and maintenance current as-builds for all infrastructure in netTerrain software Work with IT staff and plant staff to support and may lead capital improvement projects as assigned
- May provide guidance to junior IT Field Engineers
- Models Company core values
- Follow Health & Safety policies and programs
Required Qualifications
- Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience
- Four years of experience working in IT in an industrial production environment.
- Demonstrated safety focus
- Network skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure etc. (Cisco/Meraki)
- Physical Infrastructure installation skills such as data cabling, fiber optic splicing, UPS power and Datacenter cooling
- Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environment
- Must be able to be on call for 24x7 manufacturing operations, including nights, weekends and holidays as required
Preferred Qualifications
- Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience
- Experience interfacing with or supporting infrastructure needs of a process-control environment
- Experience with Schneider Electric UPS and HVAC Systems
- Experience with MDM and Desktop imaging, Microsoft Intune a plus.
About Roseburg Forest Products
Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.
At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you’ll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.
Learn more about who we are and what we do at
Benefits at Roseburg
Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Key benefits include:
- Bonus opportunities based on company and individual performance
- 401(k) with up to 4% company match and 3% automatic company contribution
- Vacation starting at 3 weeks and 11 paid holidays per year
- Company-sponsored medical, dental, and vision insurance
- Company-paid life, AD&D, and long-term disability insurance options
- Mental health benefits for the entire family, including 8 free annual sessions per person
- Wellness programs and incentives, including biometric screenings & wellness challenges
- Paid time away from work for illness or injury, as well as paid parental bonding time
- Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
- Company matchfor charitable contributions
- Education assistance and professional development support
- Financial and retirement counseling
- Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!
AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS