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Clinical Pharmacy Manager

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities:

• Interpret orders and transcribes or verifies them accurately and efficiently into the pharmacy computer system. Participate in the design and update of pharmacy computer system programs relating to pharmacy, nursing, and physician programs. Participate in the maintenance of pharmacy dictionaries including adding new drugs to the electronic health record drug dictionary and Charge Master Maintenance. Provide basic technical support for automated dispensing machines and other pharmacy computer systems.
• Provide basic technical support for automated dispensing machines and other pharmacy computer systems.
• Complies with facility policy and procedures as well as regulatory requirements. Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”. Support and participate in the goals of the organization’s quality improvement, risk management and patient safety program to include but not limited to National Patient Safety Goals, Core Measures and HCAHPS medication related initiatives.
• Accurately compounds and dispense pharmaceuticals. Provide accurate and timely medication information to healthcare staff and patients.
• Monitor drug therapy regimens for contraindications, drug-drug interactions, drug-food interactions, allergies and appropriateness of drug and dose.
• Leads the clinical pharmacy programs and services for all departments of Mount Sinai Medical Center. Develop, manage and mentor pharmacy clinical programs such as drug consults, nutrition support, pharmacokinetics, anticoagulant monitoring, pain management, IV to PO, renal dosing and other programs as determined appropriate based on patient population and literature guidelines.
• Document all clinical activities and interventions accurately and completely. Responsible for mentoring and education as well as ongoing analysis of interventions to insure accurate and appropriate documentation and provides summary reports.
• Serves as a clinical resource for the provision of pharmaceutical care and clinical pharmacy services for the entire medical center. Builds effective relationships with other healthcare professionals and departments within the medical center.
• Develop, manage and mentor antimicrobial management program (AMP)
• Responsible for managing and monitoring the drug formulary: completing drug class reviews, minimizing non-formulary procurements, suggesting appropriate, cost effective therapeutic alternatives to medical staff and implementing automatic therapeutic substitutions when appropriate.
• Maintain professional competency sufficient to meet current and future needs of the facility.
• Identify, design, analyze and report drug utilization reviews to promote rational and safe drug therapies and determines action plan based on results.
• Support participation in daily multidisciplinary and bedside rounds. (may need to attend)
• Maintain appropriate controlled substance records.
• Train and participate with Disaster Team drills and real-event responses as assigned. Participate in quality and regulatory reviews and audits.
• Work with the Pharmacy Director to identify and develop processes to meet or exceed all regulatory standards. Prioritize work and lead others to comply with facility medication turn-around time policy and procedure.
• Act as manager in charge as assigned. Supervises and assist pharmacy technicians and other support staff effectively. Effectively and proactively intervene in conflicts between pharmacy and medical staff regarding drug therapy issue resolutions.
• Work with the director to establish pharmacy goals and objectives of clinical programs and responsible for implementation and monitoring within budgetary targets.
• Leads the clinical pharmacy programs and services for all departments of Mount Sinai Medical Center.
• Perform other duties as assigned
• Works closely with Medication Safety Officer for the design, analysis and reporting of adverse drug reactions, medication errors and pharmacy quality initiatives. Assist in mentoring others in their roles for these programs.
• Train and participate with Code Teams as assigned. Obtain and maintain BLS-ACLS or PALS current certification as appropriate
• Responsible to develop and actively participate in training and mentorship programs for pharmacists, pharmacy students, residents, technicians, nurses and physicians as it relates to clinical pharmacy services. Primary preceptor for pharmacy students and/or pharmacy residents. Responsible for designing and managing these programs and mentoring students and/or residents as well as other preceptors.
• Develop and document staff competency on an ongoing basis, assesses the accomplishment of established goals for the assigned team, provides timely and constructive feedback and develop improvement plans when deficiencies in competencies are identified.
• Participate with various nursing and medical staff committees as necessary. Coordinates all activities related to the Pharmacy and Therapeutics Committee.
• Responsible to coordinate the pharmacy review of medication orders in physician order sets, protocols or other evidenced based medication use guidelines
• Responsible for routine publication of the pharmacy newsletter and/or other forms of written and electronic communication
• In conjunction with Pharmacy Director and the Pharmacy Management team, responsible for the development and review of pharmacy policies and procedures. Work with the Pharmacy Director, Operation Manager and Medication Safety Officer to identify and develop processes to meet or exceed all controlled substance diversion prevention and monitoring standards.
• Work with Pharmacy Operation Manager for the oversight of staff scheduling to ensure appropriate staff coverage for clinical programs. Share pharmacy operation responsibility with Pharmacy Operation Manager. In conjunction with pharmacy director and operations manager, responsible for staff performance evaluations. Organizes and/or participates in staff meetings as required.

Qualifications:

• Active Pharmacist license in good standing with the Florida Board of Pharmacy. ACLS certification is preferred.
• A Doctor of Pharmacy (Pharm. D.) from an ACPE-accredited college of pharmacy is required.
• Minimum of 1 year as a Pharmacy Clinical Coordinator or one of the following: Atleast 5 years of hospital pharmacy experience required; preferably within area of focus, completion of hospital PGY2/ pharmacy specialty residency or fellowship, Specialty BCPS certification, other certification (e.g. FCCP, FASHP).

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Position Title Pharmacy Director
- Infusion Services Southlake Campus Position Summary / Career Interest: • Provides effective leadership and direction for Infusion Services.

Able to strategically identify, internalize and communicate the critical success factors necessary to support Health-System and Pharmacy Enterprise goals.

• Develops, maintains, communicates, and executes a vision and plan for continual improvement and provision of exceptional quality service including clinical, patient care, patient safety, pharmacoeconomic, operational and personnel dimensions.

• Serves as an effective communicator of the organization's vision and goals and the Pharmacy Department's role in achieving those.

• Cultivates and maintains excellent multidisciplinary rapport with physicians, nurses, case managers and high-level leadership.

• Manages his/her responsibilities in a way that supports the achievement of departmental goals.

Works effectively with others in the management team to accomplish organizational goals and to identify and resolve problems at the departmental level.

Skillfully administers, directs, and allocates all organizational resources.

• Effectively uses the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental financial goals.

• Supports the ongoing professional development of the management team.

• Actively participates in local, regional, and national professional organizations to facilitate networking and benchmarking.

• Creates and communicates the "big picture" understanding of the health system and works to ensure that Infusion Services support the organization's competitive position.

• Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization.

Responsibilities and Essential Job Functions Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills.

Demonstrates ability to provide care/service safely and efficiently for the care of each patient.

Coordinates the compounding of, dispensing of, and record keeping related to medications for all patients.

Coordinates timely drug distribution from the generation of the medication order until administration of the medication using a team approach to empower pharmacy staff.

Coordinates the provision of patient-focused pharmaceutical care through the following functions: rational, safe and cost-effective drug therapy management, patient education, drug and poison information, procurement of pharmaceuticals and active participation on the multidisciplinary healthcare team.

Provides effective leadership and direction to the Department of Pharmacy.

Able to strategically identify, internalize and communicate the critical success factors necessary for the Pharmacy to support Hospital and Pharmacy goals.

Develops, maintains, communicates and executes a vision and plan for continual improvement and provision of exceptional quality pharmacy service including; clinical, patient care, medication safety, pharmacoeconomic, operational and personnel dimensions.

Serves as an effective communicator of the organization's vision and goals and the Pharmacy Department's role in achieving those.

Expresses ideas clearly and effectively (gaining agreement and/or understanding), by adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication.

Cultivates and maintains excellent rapport with Physicians, Nursing, Executive groups as well as other pertinent areas of the Hospital.

Manages his/her responsibilities in a way that supports the achievement of departmental goals.

Works effectively with others in the management team to accomplish organizational goals and to identify and resolve problems at the departmental level.

Skillfully administers, directs and allocates all organizational resources.

Leads the department to achievement of excellent pharmaceutical care by providing vision for the development of exceptional quality pharmacy services, assuring accountability and facilitating effective communication relative to these initiatives.

Monitors departmental productivity and communicates both requested information and data deemed pertinent to the Executive Team.

Adapts to meet service, quality, and cost expectations utilizing data.

Participates in Hospital committees and interdisciplinary efforts to enhance medication use and control medication costs, by providing vision for quality and service initiatives to improve patient care.

Including, but not limited to:
- Pharmacy and Therapeutics Commitee and Subcommitees
- Medical Director
- Hospital Director Partnerships
- Other appropriate Hospital or Medical Staff Committees Effectively uses the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental objectives.

Manages to meet fiscal goals and works with Hospital Administration on budget management.

Conducts pharmaceutical procurement and resource utilization with economic and clinical consideration.

Demonstrates personal effectiveness in leading the unit/team towards its goals.

Models appropriate values and maintains and promotes social, ethical and organizational norms.

Supports the ongoing development of the management team.

Actively participates in local, regional and national professional organizations to facilitate networking and benchmarking.

Creates and communicates the "big picture" understanding of the hospital and works to ensure that Pharmacy department supports the organization's desired competitive position.

Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization.

Uses appropriate interpersonal styles and methods to develop a unit/team-wide spirit and intra-team and inter-team cooperation.

Maintains focus on all key stakeholders and supports the unit/team ability to deliver on all valid stakeholder expectations.

Serves as the Pharmacist-In-Charge for the Hospital pharmacy.

Assures compliance with all applicable local, state and federal regulations and JCAHO standards relative to the acquisition, storage, handling, and dispensing of pharmaceuticals and the provision of pharmaceutical care.

Responsible for all aspects of personnel management for the pharmacy management team.

Identifies personal professional development needs and maintains a plan for continued growth.

Coordinates the Hospital's educational mission with the School of Pharmacy.

If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions.

Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects.

If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program.

Non-essential Responsibilities Contribute to KU pharmacy department publications.

Prepare poster presentations for a national pharmacy association meeting.

Share professional expertise by providing an educational lecture or presentation as part of one of the following:
- KUMC Grand Rounds
- Local, state, or national pharmaceutical association meeting
- School of Pharmacy classroom setting
- Nursing Education and Development program
- Outreach program
- Other continuing education events Participate in a research projects.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience Bachelors Degree in Pharmacy High School Graduate Experience in managing pharmacy services in a large tertiary care hospital setting.

5 or more years Supervisory and management experience Experience in the provision of formal education and/or precepting for pharmacy students and/or residents.

Preferred Education and Experience Master's Degree Pharmacy, Health Administration or Business Administration Pharmacy Doctorate Completion of an accredited pharmacy residency Required Licensure and Certification Licensed Pharmacist
- State Board of Pharmacy within 120 Days Knowledge Requirements Excellent communications skills both verbal and written.

Membership in regional & national pharmacy organization(s) Computer skills
- Ability to utilize Windows based programs, Access, Excel and Power point to create or manage spreadsheets and presentations.

Time Type: Full time Job Requisition ID: R-46095 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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Qualifications:
Education: High School Diploma or equivalence exam.
Licensure: Actively registered, in good standing, with the State Board of Pharmacy as a Pharmacy Technician or willing to submit application for registration by first day of work. This includes submitting fingerprints for FBI background check.
Experience: 1-year relevant pharmacy experience preferred but not required
Certifications:
Other: Successfully complete pharmacy department orientation.

Skills and Abilities:
Demonstrates advanced knowledge and use of all equipment; robotic dispensing equipment and automated dispensing cabinets as appropriate
Demonstrates proficiency with the operation of pharmacy automation technology systems and workflow management
Able to perform initial trouble shooting for automated pharmacy technology and associated software.
Ability to work under time constraints.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Summary:

All pharmacists fill orders for drugs, monitor patient drug therapies and provide drug information. Pharmacists provide pharmacy services with compassion, excellence and efficiency. In addition, level II pharmacists participate in management of patient pharmacotherapy and quality medication management within assigned service lines.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

Operational Duties and Responsibilities

• Prepares and dispenses drug orders per physician request according to established policies, procedures and protocols.
• Interprets drug orders (verbal and written) and transcribes/verifies into computerized patient medication record accurately. Maintains, accurate, complete patient drug record.
• Compounds and dispenses pharmaceuticals including non-sterile and sterile products, chemotherapy and parenteral nutrition products accurately.
• Issues controlled substances to patient care areas and maintains records as required by law and institutional policies.
• Provides services efficiently and in a timely fashion.
• Supervises and directs pharmacy support personnel. Verifies the daily activities of pharmacy technicians
• Maintains competency required for current job title/position
• Maintains current pharmacist license. Ensures applicable CE records and licensure are maintained in department files. Attends staff meetings.
• Completes all competency/skills assessment requirements.
• Provides analysis of medication use processes and contributes at least one related project per year.
• Ambulatory care Pharmacist
• Provides ambulatory pharmaceutical care services utilizing approved protocols and/or collaborative agreement with other providers, including managing patient drug therapy, anticoagulation management, providing patient education, and preparing and/or overseeing the preparation and dispensing of medications. Performs duties in the clinical areas assigned such as but not limited to: anticoagulation clinics, intensive medical home, transition of care, Discharge Medication reconciliation, etc.

Clinical Duties and Responsibilities

• Ensures safe, appropriate, cost effective drug therapies for patients according to established policies, procedures, and protocols.
• Monitors drug therapy regimens for contraindications, drug-drug interactions, drug-food interactions, allergies and appropriateness of drug and dose.
• Assists with pharmacokinetics consult service and renal drug dosing per hospital protocol.
• Reads, extracts and interprets information in patient medical records accurately.
• Detects and reports suspected adverse drug reactions accurately and in a timely manner.
• Sustains the hospital drug formulary, minimizing non-formulary procurements, utilizing therapeutic substitution protocols and promoting rational drug therapy selection.
• Provides clinical consultation and clarification to practitioners as appropriate.
• Provides accurate, adequate and timely drug information to the hospital’s professional staff.
• Provides drug education to patients and their families per institutional protocol.
• Participates in the quality improvement and medication use review activities of the department. Collects data, conducts monitors and inspections and maintains logs, records and other documentation as assigned.
• Conducts designated interventions as defined in department Clinical Intervention activities (IV to PO, Renal Dosing, Pharmacokinetic dosing support, Anticoagulation)
• Baseline departmental standards for reporting interventions for clinical productivity as defined by departmental goals.
• Participates in antibiotic stewardship, opioid stewardship, and shortage management activities as assigned
• Attends interdisciplinary rounds when assigned
• Provides services efficiently and in a timely fashion
• Contributes to the advancement of the pharmacy department and medication management of the organization through (minimum):
• Precepting of pharmacy residents and students
• Assessment of new and ongoing pharmacist competencies
• In-service of pharmacy and/or nursing staff (1 per year)
• Participates in departmental or sub-committees as assigned
• Completes 1 clinical project per year

Occupational Hazards

• Potential for exposure to hazardous and toxic substances (including chemotherapeutic, cytotoxic drugs and cleaning solutions), sticks or cuts by needles and other sharp items.
• Risk 0 exposure category.
• Potential for musculoskeletal injuries if proper lifting and carrying techniques are not used.
• Potential exposure to biologic material when participating in direct patient care activities (e.G. patient education, code attendance).

Job Requirements:

Education/Skills

• Doctor of Pharmacy or BS Pharmacy degree required
• One of the following required: BPS Board Certification, Residency, Fellowship or at least 5 years of hospital experience
• ASHP Residency Preceptor status required within 180 days of hire (for Ministries with Residency programs)

Experience

• PGY-1 and PGY-2 residency completion, Board certification, or 5 years hospital experience required at hire

Licenses, Registrations, or Certifications

• Pharmacy state licensure required within 60 days of start date
• Pharmacist preceptor required within 90 days
• BLS or ACLS required
• PALS (for pediatric practice) required

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time

Summary:

All pharmacists fill orders for drugs, monitor patient drug therapies and provide drug information. Pharmacists provide pharmacy services with compassion, excellence and efficiency. In addition, level II pharmacists participate in management of patient pharmacotherapy and quality medication management within assigned service lines.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

Operational Duties and Responsibilities

• Prepares and dispenses drug orders per physician request according to established policies, procedures and protocols.
• Interprets drug orders (verbal and written) and transcribes/verifies into computerized patient medication record accurately. Maintains, accurate, complete patient drug record.
• Compounds and dispenses pharmaceuticals including non-sterile and sterile products, chemotherapy and parenteral nutrition products accurately.
• Issues controlled substances to patient care areas and maintains records as required by law and institutional policies.
• Provides services efficiently and in a timely fashion.
• Supervises and directs pharmacy support personnel. Verifies the daily activities of pharmacy technicians
• Maintains competency required for current job title/position
• Maintains current pharmacist license. Ensures applicable CE records and licensure are maintained in department files. Attends staff meetings.
• Completes all competency/skills assessment requirements.
• Provides analysis of medication use processes and contributes at least one related project per year.
• Ambulatory care Pharmacist
• Provides ambulatory pharmaceutical care services utilizing approved protocols and/or collaborative agreement with other providers, including managing patient drug therapy, anticoagulation management, providing patient education, and preparing and/or overseeing the preparation and dispensing of medications. Performs duties in the clinical areas assigned such as but not limited to: anticoagulation clinics, intensive medical home, transition of care, Discharge Medication reconciliation, etc.

Clinical Duties and Responsibilities

• Ensures safe, appropriate, cost effective drug therapies for patients according to established policies, procedures, and protocols.
• Monitors drug therapy regimens for contraindications, drug-drug interactions, drug-food interactions, allergies and appropriateness of drug and dose.
• Assists with pharmacokinetics consult service and renal drug dosing per hospital protocol.
• Reads, extracts and interprets information in patient medical records accurately.
• Detects and reports suspected adverse drug reactions accurately and in a timely manner.
• Sustains the hospital drug formulary, minimizing non-formulary procurements, utilizing therapeutic substitution protocols and promoting rational drug therapy selection.
• Provides clinical consultation and clarification to practitioners as appropriate.
• Provides accurate, adequate and timely drug information to the hospital’s professional staff.
• Provides drug education to patients and their families per institutional protocol.
• Participates in the quality improvement and medication use review activities of the department. Collects data, conducts monitors and inspections and maintains logs, records and other documentation as assigned.
• Conducts designated interventions as defined in department Clinical Intervention activities (IV to PO, Renal Dosing, Pharmacokinetic dosing support, Anticoagulation)
• Baseline departmental standards for reporting interventions for clinical productivity as defined by departmental goals.
• Participates in antibiotic stewardship, opioid stewardship, and shortage management activities as assigned
• Attends interdisciplinary rounds when assigned
• Provides services efficiently and in a timely fashion
• Contributes to the advancement of the pharmacy department and medication management of the organization through (minimum):
• Precepting of pharmacy residents and students
• Assessment of new and ongoing pharmacist competencies
• In-service of pharmacy and/or nursing staff (1 per year)
• Participates in departmental or sub-committees as assigned
• Completes 1 clinical project per year

Occupational Hazards

• Potential for exposure to hazardous and toxic substances (including chemotherapeutic, cytotoxic drugs and cleaning solutions), sticks or cuts by needles and other sharp items.
• Risk 0 exposure category.
• Potential for musculoskeletal injuries if proper lifting and carrying techniques are not used.
• Potential exposure to biologic material when participating in direct patient care activities (e.g. patient education, code attendance).

Job Requirements:

Education/Skills

• Doctor of Pharmacy or BS Pharmacy degree required
• One of the following required: BPS Board Certification, Residency, Fellowship or at least 5 years of hospital experience
• ASHP Residency Preceptor status required within 180 days of hire (for Ministries with Residency programs)

Experience

• PGY-1 and PGY-2 residency completion, Board certification, or 5 years hospital experience required at hire

Licenses, Registrations, or Certifications

• Pharmacy state licensure required within 60 days of start date
• Pharmacist preceptor required within 90 days
• BLS or ACLS required
• PALS (for pediatric practice) required

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time