Dms Jobs in Usa

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

Location: Downtown LA, CA (On-site)

Type: Full-time

We’re looking for a motivated and detail-oriented Content & Partnerships Assistant to support our growing marketing and brand efforts. This is a junior role ideal for someone early in their career who is eager to learn, execute, and grow within content, social media, and partnerships.

Key Responsibilities

Content Coordination Support

• Content shoots and basic production setup (including basic DIT work)
• Help organize content calendars and asset tracking
• Assist in turning ideas into simple briefs for internal and external use
• Provide support in content creation (camera/editing skills are a plus, not required)

Partnership & Community Support

• Research potential influencers and brand partners
• Assist with outreach and follow-ups
• Help coordinate collaborations and track partnerships
• Support community engagement initiatives

Social Media Support

• Assist in planning and preparing social media content with the team
• Help schedule and post content across platforms
• Monitor comments, DMs, and basic account activity
• Track performance metrics and support reporting
• Assist with influencer and brand engagement

What We’re Looking For

• 0–2 years of experience in marketing, content production, or related fields (internships count)
• Strong planning & logistical mindset — able to organize tasks and think ahead
• Clear and effective communicator — enthusiastic, responsive, and professional
• Highly self-driven and quick learner — able to adapt and pick up new skills fast
• Willingness to improve outside of work and continuously grow
• Detail-oriented and able to manage multiple small tasks at once
• Familiar with social media platforms and trends

Benefits

• Salary Range: $20–$24/hour, depending on experience and skill set
• Comprehensive health insurance support
• Retirement plan (Simple IRA)
• PTO accrual
• Employee discounts on products
• Performance-based bonuses
• Clear growth path into mid-level roles

About LAGOM

LAGOM is a brand holding company that builds and operates multiple consumer brands across different industries. You will support marketing and content efforts across these brands, including Weeday and upcoming projects.

About Weeday

Weeday is a modular smoking accessories brand focused on design, customization, and user experience, with a strong presence in the U.S. market.

Job description:

**This location is NOT open yet. This is a pre-hire ad for the grand opening coming soon. **

Why Work With Us?

• Work Hard, Play Hard: Enjoy a fun, supportive work environment surrounded by like-minded individuals who are just as passionate about fitness and success as you are.
• A Culture Like No Other: Be part of a motivating, contagious culture where your success is celebrated, and every day brings new opportunities to grow and inspire.
• Industry-Leading Company: Amped Fitness is an industry leader in the fitness industry, and we don’t plan on stopping any time soon! There’s no room for being average—we’re growing fast and seeking only the best.

NOW HIRING: GENERAL MANAGER For PRE-SALE

Amped Fitness® –Mesa,FL (Coming Soon)

Ready to run the show before the doors even open? Amped Fitness is bringing the heat to Houston and we’re looking for a high-energy, goal-crushing GM to lead our presale and launch our newest club.

If you’re a proven leader with sales skills, hustle, and a passion for fitness, this is your shot to build something legendary from the ground up.

YOU'LL BE IN CHARGE OF:

• Running our presale campaign (lead gen, sales, local marketing)
• Hiring + developing a badass team
• Creating buzz in the community + online
• Leading operations when the gym opens

REQUIREMENTS:

• Management experience required (fitness or sales-based a major plus)
• Strong closer + natural motivator
• Competitive, confident, and culture-driven

PERKS INCLUDE:

• Base pay + aggressive bonuses
• Full benefits: Medical, Dental, Vision, PTO, 401K
• Free gym membership + discounted training
• Career growth with one of the fastest-growing fitness brands in the game

The gym isn’t open yet — you’ll be leading the charge to get it there.

Apply now and let’s make AZ LOUD.

**KEY RESPONSIBILITIES ONCE THE GYM IS OPEN**

• Maintain company culture and energy by ensuring a motivating, positive environment for both staff and members.
• Sales Strategies & Goals: Work with your District Manager (DM) to develop and implement effective sales strategies to meet and exceed revenue goals in both Personal Training and Memberships.
• Team Leadership & Development: Mentor Personal Training Managers (PTMs), Operations Managers (OMs), and Trainers to help them all grow in their respected roles. Giving them the tools needed to climb the ranks!
• Foster a strong team culture that prioritizes member satisfaction and operational success.
• Hiring and cultivating new talent to ensure your team has the best individuals to thrive.
• Performance Monitoring: Analyze sales performance metrics and make data-driven decisions to enhance profitability and member retention.
• Collaborate with all departments (e.g., personal training, front desk, membership sales) to ensure smooth operations.
• Customer Relationship Management: Build and maintain strong customer relationships, ensuring top-tier service.
• Personal Training Oversight: Ensure personal training programs stay on track and support team growth.

Compensation Once Location Opens:

• Industry-Top Pay: With the potential to earn $80,000 to $160,000+ annually, based on experience, performance, and club revenue.

Unlimited Earning Potential: Your earning potential is limitless—the harder you work, the more you earn!

IF APPLICANT IS OUT OF STATE: Must be mobile within two weeks.

Who is Amped FItness?

Founded in 2016 in Saint Petersburg, FL, Amped Fitness is one of the fastest-growing fitness companies in the United States. Our mission is to transform the fitness experience by generating results, impacting lives, and building a strong community. We're more than just a gym—we are a place where The World is Yours!

At Amped Fitness, we’ve reinvented the traditional gym model by focusing on a member-first approach, offering a high-quality fitness experience with world-class equipment and unique amenities at an affordable price. Our Experience-Design-Low-Price (EDLP) model is revolutionizing the fitness industry, setting us apart from the typical big-box gyms.

Our culture is built on inclusivity, encouragement, and confidence-building, creating a welcoming environment for all. We are proud to have a dedicated and passionate team that embodies our values of integrity, transparency, respect, and excellence. We offer unparalleled opportunities for career growth, industry-leading pay, and the chance to build a career within a fast-growing brand.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Ability to Commute:

• Mesa, AZ 85203 (Required)

Ability to Relocate:

• Mesa, AZ 85203: Relocate before starting work (Required)

Work Location: In person

My lab is hiring a postdoc!

The Semantic Signals Lab at Carnegie Mellon University is looking for a postdoctoral researcher to join our team. By 2050, older adults will comprise 22% of the global population, placing greater demand on traditional healthcare systems. Meeting these challenges demand technical innovation at the interface of hardware, software, and intelligence. Our mission is to create scalable mobile systems for physiological intelligence using wireless sensing, signal processing, and AI. We invent bio- and physics-inspired hardware systems to decode hidden signals from the body and environment, and enable new sensory capabilities for millions of humans and machines.

Our innovations include using radar to contactlessly detect muscle fatigue and measure blood pressure, repurposing cheap earphone speakers to listen to heart valve mechanics, smartglasses that sense eye muscle signals to enable auto-focusing lenses for age-related vision loss, a smartphone attachment that isolates a speaker's voice in a noisy restaurant as assisitive listening aid, and transforming a standard tablet touchscreen into a sensor that can detect microliter-scale DNA samples.

Our work has been published in venues like SenSys, MobiSys, CHI, UIST, IROS, and Nature-family journals (Communications, Biomedical Engineering, Digital Medicine).

Pittsburgh is a great city, CMU is an amazing place to do research, and the lab has a collaborative, supportive culture. If this sounds like a fit, or if you know someone it might be a fit for, I'd love to hear from you. Feel free to DM me or email me at I will be at CHI 2026 and SenSys 2026 this year where our lab will be presenting full-length papers, feel free to come find me for a chat if you're interested.

More about our work:

Job Title: Operations Coordinator

Type: Contract Assignment

Start Date: ASAP

Duration: Open-ended contract

Location: 801 Garrett Parkway, Lewisburg, TN 37091

Pay Rate: $18–$20/hour

Schedule:

Monday – Friday (Day Shift)

Interview Process:

Manager will review resumes and schedule Teams/Zoom interviews with possible follow-up discussions.

Job Description

The Operations Coordinator works closely with the operations team to provide critical administrative and customer service support. This role manages the full cycle of customer service functions, from reviewing inbound customer data to ensuring the accuracy of invoices. The position also supports compliance documentation, reporting, administrative operations, and internal coordination across departments.

This role will also perform front desk and reception duties including answering incoming calls, greeting visitors, managing mail distribution, and supporting office operations.

Responsibilities

• Communicate with clients and support customer requests.

• Work within NetSuite to set up new customers, process document requests, enter sales orders, and maintain pricing.

• Maintain reports and Excel spreadsheets on OneDrive and share with internal teams.

• Support reporting related to Transportation Compliance, Environmental Compliance, and Health & Safety.

• Communicate with leadership regarding billing discrepancies, credit requests, and customer service issues.

• Track daily operational volumes and prepare daily, weekly, and monthly reports.

• Track and enter purchase orders for received invoices.

• Track and report company credit card usage.

• Order office and operational supplies while tracking daily branch expenditures.

• Track driver mileage and fuel usage and assist with monthly transportation reporting.

• Manage incoming and outgoing mail, filing, and administrative documentation.

• Maintain employee training files and assist with collections tracking when needed.

• Work cross-functionally with departments such as materials compliance, scheduling, dispatch, sales, and supply chain.

• Ensure data is accurately entered into systems such as CRM, NetSuite, DMS, and PeopleSoft.

• Assist with resolving internal cases and operational issues within the required timeframe.

Required Qualifications

• High school diploma or GED required

• Minimum 2 years of office management or administrative experience

• Experience with RCRA, DOT, and HazCom compliance documentation

• Strong proficiency with computer systems and Microsoft Office

• Strong organizational and time management skills

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

• Ability to follow detailed written and verbal instructions

Preferred Qualifications

• Experience in the waste or recycling industry

• Strong customer service and client communication skills

• Ability to problem-solve and exercise sound judgment

• Ability to collaborate effectively with cross-functional teams

• Knowledge of transportation vehicles such as vans, roll-offs, and self-dump trucks

Physical Requirements

This role may require sitting, standing, reaching, bending, and using a computer and phone for extended periods of time.

If you want, I can also quickly give you:

Position: Executive Chef/ GM

Location: Boston, Mass (Fully on site)

Salary: $90K-$100K

Growing Hospitality Services provider seeks a new Executive Chef Sous/ Manager to join their team.

Responsibilities:

• Develop and implement client facing menus, written menu proposals, regional menus. Recipes and promotional foods and tastings as required.
• Visits Clients, Vendors, and offers/Performs food demonstrations at FBO’s and conferences.
• Utilize Shipday for all logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery.
• Responsible for supporting operational directives for kitchen accuracy, office administration, personnel, local clients, facility, capital assets, government compliance and corporate requirements.
• Must be able to demonstrate strong Managerial skills, including team building, hiring, skills training, discipline, performance reviews, cross-training and employee development.
• Supports quality and execution of catering operation, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services.
• Responsible for supporting the District Manager in operational execution of all culinary events, including regional menu coordination, leads and creates plans for staff training, development, and approving payroll records.
• Supports District Manager, Payroll Department, HR, IT & Finance in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline and all related paperwork on time and accurately.
• Responsible for supporting the kitchen’s financial performance in accordance with all established quality performance standards, corporate guidelines, and budgets.
• Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, HACCP/food safety & premium quality, customer
• Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services.
• Conduct monthly inventory for kitchen & locker products.
• Assists DM in local sales promotions, client relationship visits, communicating and recording- reporting inventory, and all local purchasing and receiving policies and procedures.
• Supports District Manager in communicating and maintaining client relationships with local client base.
• Supports District Manager in supervising local employees in compliance with the most recent company handbook and in a manner consistent with company established goals and objectives.

Qualifications

• 5+ years in hands-on culinary operations with Safe Food Handling Certificate preferred.
• 5+ years in food/Bev operations management experience overseeing staff, client engagement, inventory management, systems & process implementation.
• Strong experience in food purchasing/ordering, inventory, setting up par levels, recipe selection, culinary preparation methods and knife skills are essential.
• Must have a base knowledge of finance and accounting principles and Department of Health Regulations.
• Must demonstrate ability to schedule and manage P&L, labor and food cost within a budget.
• Must be able to manage fulfillment team and process as well as vehicle fleet, off-site employee management and the expenses associated with this business component.
• Multi-lingual is preferred (Spanish/French).
• A flexible work schedule required, including weekends and holidays and frequent travel (approximately 10%)
• Must have valid driver’s license with clean driving history.
• All candidates will be subject to background check & drug screening.

Company Description

CRR Hospitality is revolutionizing outdoor hospitality by creating innovative destinations that combine unforgettable vacations and everyday living. With over 130 years of cumulative experience, our team develops RV and cabin resorts, manufactured home communities, and modern storage facilities that prioritize exceptional value, contemporary amenities, and welcoming experiences. As a fast-growing company, we are actively expanding with a focus on accessibility, luxury, and transforming the industry for today's world. With a strong commitment to excellence and a people-centered approach, we invite talented individuals to join us in shaping vibrant communities and outdoor experiences.

Know someone who fits the bill? Tag them below, DM us directly, or send an email to

Apply below!

the CEO of the Neighborhood: General Manager

Location: Verde Ranch Estates | Role: General Manager (Community Leader)

At CRR Hospitality, we don’t just manage spaces; we curate lifestyles.

We are currently seeking a General Manager for Verde Ranch Estates—our premier, award-winning, high-quality Manufactured Home Neighborhood in the heart of the Verde Valley.

If you have a background in Luxury Hospitality, Resort Management, or High-End Master-Planned Communities, this is the pivot you’ve been looking for. At Verde Ranch Estates, we don’t just manage property—we build families. We’re looking for a dynamic, hospitality-minded leader to steer the ship of our vibrant manufactured home community.

If you’re a pro at balancing the "business" of a neighborhood with the "heart" of resident relations, your future starts here.

The Perks: Why You’ll Love It Here

We believe in taking care of the people who take care of our residents. Your hard work comes with:

• Health, Vision, & Dental: 100% Company-Paid.
• Future Planning: 401k with a company match.
• Time to Recharge: Paid Holidays + Generous PTO.
• Lifestyle Extras: Associate Discounts and more.
• Earning Potential: Competitive Base Salary + Home Sale Commissions.

The Mission: What You’ll Do

As the General Manager, you are the Chief Community Officer. You’ll oversee everything from the dirt to the rooftops, ensuring the community is profitable, beautiful, and a place people never want to leave.

• Community Ambassador: Act as the primary liaison between staff, residents, and the local town. You aren't just a manager; you're a local leader.
• Neighborhood Developer: Work alongside project managers to oversee construction, neighborhood development, and home installations.
• The "Home" Expert: From ordering new inventory from manufacturers to mastering the sales and rental process, you make the dream of homeownership happen.
• Financial Architect: You’ll own the P&L. You’ll manage budgets, oversee A/R and A/P, and ensure the community hits its revenue targets.
• Team Captain: Lead, mentor, and schedule a dedicated staff to ensure the "Verde Ranch Standard" is met every single day.

What You Bring to the Table

• Hospitality Grit: You can pivot from a financial report to a resident emergency without breaking a sweat.
• Technical Savvy: Experience with Rent Manager (or similar property tech) and a solid understanding of title processes and state regulations.
• Sales Instinct: You know how to market a lifestyle, not just a floor plan.
• Operational Excellence: You have a "Qualified Party" mindset—accurate paperwork, timely invoices, and a sharp eye for property maintenance.
• Flexibility: You understand that community life doesn't always stop at 5:00 PM on Friday; you’re comfortable with a flexible schedule including weekends.

We are seeking a detail-oriented, customer-obsessed Freelance Customer Service Associate to support a fast-growing women’s apparel brand. In this role, you will be on the front lines of the customer experience, helping shoppers feel confident in every interaction and purchase.

What You’ll Do:

• Serve as a primary point of contact for customers via email, ticketing platforms, and social media DMs, providing timely and accurate responses.

• Support the full post-purchase journey, including order status inquiries, returns, exchanges, and size or fit questions.

• Process and troubleshoot orders through Shopify and related systems, ensuring smooth resolution of customer issues.

• Monitor shipment status—including lost, delayed, or damaged packages—and coordinate with warehouse and operations teams to resolve fulfillment issues.

• Maintain accurate records of customer interactions, issue details, and resolutions in systems such as HappyFox or similar CRM platforms.

• Engage with customers on Instagram and other social platforms, communicating in a professional, on-brand voice.

• Collaborate with marketing, e-commerce, and operations teams to relay customer feedback and ensure a seamless brand experience.

• Identify recurring issues and trends and provide insights to help improve processes, policies, and FAQs.

What You Bring:

• 1–2 years of customer service experience, preferably within apparel, retail, or e-commerce.

• Experience working with platforms such as Shopify, Instagram, HappyFox, AfterShip, or similar customer service tools.

• Strong written and verbal communication skills with a customer-first mindset.

• Excellent organization and attention to detail, with the ability to manage high-volume inquiries efficiently.

• A calm, professional demeanor and strong problem-solving abilities.

• Enthusiasm for women’s fashion and a genuine passion for helping customers feel confident in their purchases.

The Onsite Technical AV Project Manager will lead and direct projects in accordance with customers' established criteria and standards. The individual will be based at the customer site in downtown Houston and should have at least 5 years of project management experience, with strong AV technical knowledge.

The primary responsibility of the Onsite Technical AV Project Manager will be to interface with all project stakeholders to take projects from original concept through to final implementation.

Provide pre-sales support. There is an expectation for the Onsite Technical AV Project Manager to engage with the customer teams to adequately scope and agree on the schedule.

Manage project delivery. The Onsite Technical AV Project Manager shall ensure that the project delivers the agreed solution, remains within baseline budget, and is delivered on time, while achieving quality criteria and maintaining client satisfaction. This individual shall manage project delivery, ensure that in-line customer standards are met, and define the program methodology. This includes rigorous project scope control and management of change variations. They will also communicate with key stakeholders regarding the status of their projects. Project set-up, resources, and operations are efficiently managed within the wider program team.

Ensure client satisfaction. The Onsite Technical AV Project Manager will ensure client satisfaction and expectations are met, and that escalations are handled effectively. They shall act as the single point of contact between DMS and the client, whilst being accountable for all project-related escalations.

Project team management. The Onsite Technical AV Project Manager needs to be able to lead teams effectively in both on-site and remote environments. The individual shall act as a people manager and provide feedback to the relevant line managers. The Onsite Technical AV Project Manager ensures that the project team has access to the project management tools and have the general means to perform their role. They shall also coach and mentor project team members and colleagues.

Behavioral skills. As corporate citizens, they shall act as role models to the teams. They shall display assertiveness and serve as an example in client satisfaction. The Onsite Technical AV Project Manager shall possess advanced communication, influencing, and negotiating ability. They shall demonstrate confidence and the ability to manage large teams. They should be detail-oriented and have powerful problem-solving abilities.

Strong business acumen and proficiency in AV technology are required. The individual shall be an expert in project change management and have a clear understanding of project life cycles.

Key Responsibilities:

In this position, you will be required to:

• Leads and directs concurrent standard or complex projects
• Engage with stakeholders to take projects from original concept through final implementation
• Provide customer support by working with customer teams to scope and deliver the specified solution
• Ensure that the project delivers the as-sold solution, remains within the baseline budget, and is delivered on time whilst maintaining quality criteria and client satisfaction
• Manage delivery of the project, including rigorous scope control and change management
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
• Act as a people manager and enable project teams to deliver against performance objectives

Requirements: Education, Training, and Experience:

Education

• Advanced Degree or relevant project management qualification
• Preferred PMP certification
• Prince 2 advantageous
• Audio Visual Credentials

Experience

• At least 10 -14 years' working experience
• Minimum 10 years’ experience within a project delivery environment
• Minimum of 5 Years project management experience, as a Project Manager or Snr Project Manager, preferably in a multi-national technology services environment (AV, VC, IPT preferred)
• Minimum 3 years’ experience in working within global or multi-national projects
• Must have a demonstrated ability to work with international clients, and have international experience of working with European, North American, and Asian teams, or a combination thereof, in the delivery of projects
• Proven client engagement experience
• Experience managing expectations when balancing alternatives against business and financial constraints
• Experience in commercial project management, i.e., managing project Revenue, Invoicing, Cash Flow, Costs, Profitability, and Margin. Not only internal budget and cost management.
• Willingness to travel to client location

Personal Attributes and skills required:

Skills and knowledge

• Knowledge and understanding of the Audio Visual and Video Collaboration industry
• Knowledge and understanding of the IT industry environment and business needs
• Assertive with client satisfaction orientation
• Motivational and inspirational leader with superior decision-making skills and assertiveness
• Demonstrate adequate team leadership, motivation ability, and business acumen
• Good understanding of, responsibility for, and ability in all aspects of the full project life cycle
• Proactive approach and a service-oriented aptitude
• Advanced verbal and written communication, negotiation, and influencing skills
• Strong business acumen and good understanding of general technology concepts
• Competence in project management
• Proven ability to remotely manage direct reports and remain in full control of teams

Attributes

• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately and with judgement
• Ability to engage with a variety of stakeholders and colleagues at all levels
• Ability to work in high-pressure situations
• Ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage urgent and complex tasks simultaneously
• Willingness to travel to client locations

Supervisory Responsibility: Yes.

Position Type/Expected Hours of Work: Full-time, 40 hours per week.

Additional Eligibility Qualifications:

• Full clean driving license
• US Passport/Valid Work Authorization/Clean background check
• This position requires participation in the E-Verify program for employment eligibility verification

We are seeking an experienced Automotive Service Manager to lead our service team at a high-volume luxury dealership in Albuquerque, New Mexico. This is an excellent opportunity for a motivated leader who understands service operations, technician productivity, and delivering an outstanding customer experience.

If you thrive in a fast-paced dealership environment and know how to build a high-performing service team while driving department profitability, we want to hear from you! Candidates looking to relocate are encouraged to apply!

Key Responsibilities

• Lead daily operations of the service department, including scheduling, workflow management, and staff supervision
• Maximize technician productivity, efficiency, and service department profitability
• Ensure the department maintains all safety standards and a hazard-free work environment
• Develop strategies to increase service traffic and retention
• Oversee warranty compliance and claims processing
• Support service advisors in communicating repair timelines, service recommendations, and costs clearly to customers
• Resolve customer concerns or service issues quickly and professionally
• Monitor department expenses, payroll, and operational performance
• Build strong customer relationships to drive loyalty and repeat business
• Foster a positive team culture focused on accountability, performance, and customer satisfaction

Qualifications

• 5+ years of automotive service management experience
• Dealership experience required
• Strong understanding of automotive repair, diagnostics, and service operations
• Proven leadership ability with experience managing technicians and service advisors
• Excellent customer service, communication, and conflict resolution skills
• Proficiency with dealership management systems (DMS) and service software
• Ability to explain technical automotive issues to customers clearly
• Strong organizational and problem-solving skills

What We Offer

• Aggressive compensation plan with unlimited earning potential
• Comprehensive benefits package
• Opportunity to lead a growing service department
• Supportive leadership and a great team environment
• Open to relocation applicants

Join a dealership that values leadership, customer service, and operational excellence in its service department.