Dispatch Goods Jobs in Usa

Manufacturing Yard Planning & Inventory Manager

Position Summary

The Manufacturing Yard Planning & Inventory Manager is responsible for planning, controlling, and optimizing raw materials, work-in-progress (WIP), and finished goods inventory-including steel coils, plates, and pipe products—across yard and storage operations.

This role ensures safe, efficient, and cost-effective material flow, supports uninterrupted production, and improves yard utilization, inventory accuracy, and dispatch readiness in alignment with production schedules, logistics requirements, and customer delivery commitments.

Key Responsibilities

Yard Planning & Layout Management

• Develop and maintain optimized yard layouts for steel coils, plates (LSAW and specialty grades), pipes (HFI / ERW / LSAW), finished goods, and dispatch zones.
• Ensure efficient movement of materials from storage to production with minimal handling and congestion.
• Coordinate stacking, segregation, and accessibility based on grade, size, and production priority.

Inventory Management & Control

• Own inventory accuracy for raw materials, WIP, and finished goods.
• Maintain real-time inventory visibility using ERP and WMS systems.
• Lead cycle counts, physical inventories, and variance resolution.
• Ensure FIFO compliance, heat traceability, and proper material identification.

Production & Dispatch Coordination

• Partner daily with production planning, coating, quality, and logistics teams.
• Ensure timely availability of materials to support production schedules.
• Support truck, rail, and barge dispatch activities.
• Prevent production delays caused by material shortages or misplacement.

Yard Operations & Safety Leadership

• Enforce safety standards for crane operations, forklifts, and heavy material handling.
• Ensure compliance with OSHA and internal safety policies.
• Conduct safety audits and implement corrective actions.
• Promote a strong, zero-incident safety culture.

Systems, Reporting & Continuous Improvement

• Use ERP/WMS tools to track inventory movement, aging, and dwell time.
• Develop and monitor KPIs related to inventory accuracy, yard utilization, damage, and dispatch performance.
• Lead Lean, 5S, and continuous improvement initiatives.
• Support automation and digital improvement efforts within yard operations.

Team Leadership

• Lead yard planners, inventory controllers, and yard supervisors.
• Set performance expectations, accountability, and development plans.
• Train teams on safety standards, systems, and best practices.

Qualifications & Experience

Education

• Bachelor’s degree in Supply Chain, Industrial Engineering, Logistics, or a related field.

Experience

• 7–12+ years of experience in yard operations, inventory control, or manufacturing logistics.
• Background in steel, pipe, or heavy manufacturing environments.
• Hands-on experience with steel plates, coils, and large-diameter pipe.
• ERP system experience (SAP preferred).
• Familiarity with rail, truck, and barge logistics.

Key Competencies

• Strong operational planning and execution skills
• Deep understanding of steel plate and pipe handling
• Safety-first leadership mindset
• Data-driven decision making
• Strong communication and people leadership skills
• Continuous improvement focus

Key Performance Indicators

• Inventory accuracy ≥ 99%
• Zero production delays due to material availability
• Reduced material handling and rehandling
• Improved yard utilization
• Reduced damage and demurrage
• On-time dispatch performance

Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism.
Distinguishing Characteristics:Police Dispatcher I - This is the entry level class in the Police Dispatcher series. Incumbents learn and perform a variety of duties involved in receiving, prioritizing, and transmitting emergency and non-emergency calls for service and dispatching the appropriate personnel in response to those calls. This class is distinguished from the Police Dispatcher II by the performance of the more routine tasks.
Police Dispatcher II - This is the journey level class in the Police Dispatcher series. Employees within this class are distinguished from the Police Dispatcher I level by the performance of the full range of duties as assigned. Employees are fully aware of the operating procedures and policies of the work unit. Positions in this class are normally filled from advancement from the I level, or when filled from the outside, require prior work experience and P.O.S.T certification. May participate in the training and evaluation of new communications staff.

Essential Functions

The incumbent must have the ability to:

• Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed.
• Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response.
• Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals.
• Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
• Organize and coordinate activities of field units.
• Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call.
• Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems.
• Perform a variety of record keeping, filing, indexing, and other general clerical work.
• Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations.
• Monitor security cameras and license plate readers to provide real-time information to field units.
• Attend patrol briefings as assigned.
• Testify in court as needed.
• Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc.
• Learn departmental policies and procedures for service requests.
• Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response.
• Learn police codes, practices, and methods.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations.
• Work various shifts as assigned, including nights, weekends, and holidays.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work.
• Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
• Maintain prompt and regular attendance.
• Perform all duties with the context of the City/Department's Mission Statement and Organizational Values.
• May perform occasional matron duties as assigned.
• Provide on-the-job training and technical guidance to new employees in the Dispatch Unit.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.
• Other duties as assigned.
• This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.

A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
Police Dispatcher I

• Modern office equipment including computers and applicable software.
• Modern office procedures, practices, and equipment.
• Correct English usage, spelling, punctuation, and grammar.
• Methods and techniques for record keeping.

Candidates must be able to type at a minimum speed of 40 NET WPM (a typing test will be administered at a later date as part of the recruitment process).

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

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Required Question

• Operates multi-line telephone system. Receives telephone calls from citizens, both emergency and non-emergency; obtains and evaluates information and takes needed action; accesses language line for non-English speaking callers; and operates a TTY and Text-to-911 system for text calls and non-verbal callers. Operates and monitors multi-channel radio system to provide information to police officers; patches multiple agencies together when necessary; dispatches officers to the scene; operates portable walkie talkie; operates mobile dispatch center; uses appropriate codes and signals when dispatching calls; checks status of officers while they are on calls; dispatches alarms when instructed; monitors emergency channel for officer distress and dispatches assistance if needed.
• Enters information on calls in Computer Aided Dispatch (CAD) program; enters data as it is received from police officers on the scene; enters stolen vehicles, articles, wanted/missing persons; prepares messages in correct format and updates critical information in database, including business locations and emergency callout information, knox box locations, alarm information, and important alerts regarding the premises.
• Monitors Police Department video security system.
• Maintains database of residential security checks for out-of-town residents.
• Monitors Doppler radar and advises of severe weather.
• Communicates with other dispatchers from local, state and federal agencies in order to send appropriate level of response.
• Uses various law enforcement databases to gather information needed by officers; monitors incoming information from law enforcement agencies through NCIC/DCI; ensures accurate information is entered into database according to rules and regulations; checks for wanted/ missing persons, domestic violence orders, sex offenders, concealed carry permits, stolen property, driver's licenses, vehicle license plates/registrations, and weapons.
• Assists in training new telecommunicators; records training progress of new hires.
• Operators Dictaphone; researches past phone calls and radio traffic.
• Performs related duties as required.

• Work requires general knowledge of the functions and operations of the Communications Center and its related equipment and capabilities.
• Employee must have the ability to think clearly and act quickly in emergency situations.
• Employee must have the ability to control telephone conversations in order to efficiently obtain accurate information to provide correct, understandable instructions to the emergency responders.
• Employee must be able to receive and efficiently carry out instructions from the emergency responders.
• Employee must be able to speak clearly and use good diction.
• Employee must be able to use specialized law enforcement software to enter data and to retrieve information.

• Must be able to physically perform the basic life operational support functions of standing, walking, reaching, fingering, talking, hearing, and repetitive motions.
• Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must possess the visual acuity to operate a computer terminal, visually inspect small defects or parts, operation or inspection of machines, and do extensive reading.

Dispatcher / Road Supervisor (AM / PM)

Transdev in Knoxville, TN is hiring for a Dispatcher / Road Supervisor to support both fixed-route and on-demand transit operations. This role combines the core functions of a dispatcher and field supervisor—monitoring real-time service through TransLoc and other CAD/AVL systems, coordinating operators, and ensuring safe, reliable, and customer-focused service. We are seeking a professional who is highly organized, tech-savvy, and dedicated to safety.

Compensation & Benefits

Non-CBA Position

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• Starting pay: $26.65-$27.49 per hour
  
  
• Vacation: minimum of two (2) weeks per year
  
  
• Sick Days: 5 days
  
  
• Holidays: 12 days (8 standard + 4 floating)
  
  
• Additional Benefits: 401(k) retirement plan, medical, dental, vision, life insurance, short-term disability, and voluntary long-term disability.
  
  

\Benefits may vary depending on location policy.\

Key Responsibilities

Dispatch Operations (AM/PM Coverage):

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• Monitor real-time vehicle performance using TransLoc and onboard vehicle technology to ensure routes are on schedule and operators are correctly logged in.
  
  
• Assign, adjust, and document vehicle coverage for both fixed-route and on-demand service.
  
  
• Respond to service disruptions, detours, or incidents, coordinating with road supervisors and management.
  
  
• Provide clear, timely radio and phone communication with operators and field staff.
  
  
• Record service data, delays, missed trips, and operator call-ins using TransLoc and related dispatch software.
  
  
• Communicate service updates to management and client contacts.
  
  

Road Supervision:

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• Conduct on-scene investigations of accidents, incidents, or breakdowns; assist operators in completing incident and accident reports.
  
  
• Perform road observations and ride-checks to ensure safety, customer service, and compliance with company policy.
  
  
• Coach and retrain operators following incidents, performance issues, or new procedures.
  
  
• Serve as liaison between operators, management, and client representatives for field service issues.
  
  
• Assist in training new operators, including TransLoc usage, customer service expectations, and on-road safety.
  
  
• Support Safety Manager and GM with compliance checks, drug/alcohol testing coordination, and service audits.
  
  

General:

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• Maintain accurate and detailed documentation for service logs, incident reports, and shift summaries.
  
  
• Work cooperatively with other dispatchers, supervisors, and management to ensure continuous coverage and quality service.
  
  
• Perform additional duties as assigned.
  
  

Qualifications

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• High School Diploma or GED (required)
  
  
• Valid Class B Commercial Driver’s License with Passenger (P) Endorsement (required)
  
  
• 3–5 years experience in public transit dispatch or road supervision preferred
  
  
• Proficiency in Microsoft Office (Outlook, Word, Excel) and dispatch software such as TransLoc or Passio
  
  
• Excellent verbal communication, decision-making, and problem-solving skills
  
  
• Must be able to work AM/PM shifts, weekends, and holidays as needed
  
  
• Subject to DOT drug test and physical (if applicable). DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
  
  

Physical Requirements

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• Combination of office (dispatch) and field (road supervision) environments
  
  
• Long periods of sitting and computer use; occasional standing, walking, and driving company vehicle
  
  
• Must be able to work flexible hours and respond to emergency situations
  
  

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: Operations Support

Job Type: Full Time

Req ID: 6659

Pay Group: 2V9

Cost Center: 55335

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

Transdev inMilwaukee, WIis hiring an Operations Manager.This position will lead daily rail operations for Milwaukee’s modern streetcar system. This role oversees operators, dispatch, service delivery, and safety coordination in a highly visible, federally regulated transit environment. The Operations Manager will have the opportunity to shape operations in a growing streetcar system.

Transdev is Proud to Offer:

Annual range for this role is $77K-95K a year based on experience

Benefits include:

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• Vacation: 1 week vacation
  
  
• Sick days: 7 days
  
  
• Holidays: 12 days; 8 standard and 4 floating
  
  
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
  
  

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

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• Assumes first-line supervision of location employees. Ensures company policies and procedures are followed.
  
  
• Have direct interface with the City of Milwaukee
  
  
• FTA/State DOT oversight exposure
  
  
• Coordinates daily transit operations' dispatching and in-service monitoring.
  
  
• Completes necessary daily and/or weekly reports for company and customer.
  
  
• Tracks and maintains employee attendance system and processes driver and operations staff vacation requests. Maintains/orders necessary driver and staff uniforms.
  
  
• Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions
  
  
• Assists with supervision of location staff. Communicates job requirements and expectations. Monitors the performance of staff and provides coaching and guidance as required.
  
  
• Shall be fully trained and capable of running other departments in the event of a vacancy.
  
  
• In conjunction with the Safety Manager, ensures all federal, state, local and company recordkeeping requirements are met.
  
  
• May assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
  
  
• Coordinates with the safety and training department to ensure all safety goals and directives are met.
  
  
• Ensures that all manifests are performed accurately and timely.
  
  
• Manage Dispatch and Operator schedules and validation of pay hours.
  
  
• Assigns manifests and documents assignments manually and in the specified computer system; updates and maintains dispatch.
  
  
• Assists with operator hiring process; administers discipline to operators including recommendations for suspension or termination; oversees activities and supervises driver’s room; documents attendance and enforces uniform policy; counsels’ employees.
  
  
• Performs any other management requests or directives as they relate to the overall function of Transdev. In addition, shall maintain the appropriate license requirement to drive a route as necessary to complete the day’s activity.
  
  

Qualifications:

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• 2-3 years of transit supervisory experience preferred.
  
  
• Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws.
  
  
• Experience supervising schedulers, dispatchers, and drivers.
  
  
• Computer literate with working knowledge of Microsoft Office.
  
  
• The ability to prioritize tasks effectively and manage time effectively.
  
  
• The ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.
  
  
• Work extended hours, including weekends and holidays, if needed.
  
  
• Demonstrate regular and consistent attendance and punctuality.
  
  

Physical Requirements:

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• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
  
  
• Lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
  
  
• Must be able to work shifts or flexible work schedules as needed.
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

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• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  
  
• Successfully pass a pre-employment drug screen.
  
  

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions

of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: PleaseClick Herefor CA Employee Privacy Policy.

Job Category: Operations Management & Supervisory

Job Type: Full Time

Req ID: 6763

Pay Group: 00A

Cost Center: 284

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

Under direction performs a variety of duties involved in receiving incoming calls for police emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.

Candidates must be available to work a minimum of 1 shift per month.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism.

Essential Functions

The incumbent must have the ability to:

• Receive emergency calls from the public requesting police or other emergency service; determine nature and location of emergency, determine priority and dispatch emergency units as necessary and in accordance with established procedures.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of police field units.
• Answer non-emergency and maintenance service calls for assistance.
• Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of documents relating to public safety activities; prepare related reports as requested.
• Monitor alarm switchboard and dispatch assistance as needed.
• Operate a variety of public safety telecommunications equipment; test and inspect equipment as required.
• Enter, update and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information.
• Learn departmental policies and procedures for service requests.
• Learn geographic feature and streets within the area served.
• Learn police codes, practices and methods.
• Work under pressure, exercise good judgment and make sound decisions in emergency situations.
• Effectively and courteously deal with the public.
• Work various shifts as needed.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

• Requires completion of the 12th grade or GED
• Successful completion of the probationary period as a police dispatcher in a law enforcement agency
• Two (2) years of full time dispatcher experience
• Completion of the P.O.S.T dispatcher course
• Must be familiar with a CAD system similar to the one presently in use

A typing speed of 40 wpm is required (a typing test will be administered at a later date as part of the recruitment process).

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.

This position is part-time, at-will, without benefits, unless required by law.

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• High School graduate or equivalent
  
  
• Some college
  
  
• Trade school graduate or Apprenticeship
  
  
• Associate's degree in related field
  
  
• Bachelor's degree in related field
  
  
• Bachelor's degree or higher in non-related field
  
  
• Equivalent to Bachelor's degree in related field
  
  
• Master's degree or higher in related field
  
  
• None of the above
  
  

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Required Question

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Who We Are

At LX Pantos America, we’re all about making logistics simple and reliable. We help move goods across the globe — whether it’s shipping, warehousing, or managing the entire supply chain. We work closely with LG and other leading global companies to support their logistics operations and deliver smart, reliable solutions every step of the way.

With offices and operations around the world, we’re growing fast — and we’re looking for great people to grow with us. At LX Pantos America, you’ll find a team that’s supportive, hard-working, and always up for a challenge. If you’re someone who’s ready to learn, contribute, and be part of something bigger, we’d love to have you on board.

Overview

We are seeking a detail-oriented and dependable Warehouse Administrator to join our logistics team. This role is vital in ensuring efficient warehouse operations, including inventory management, order fulfillment, and shipping & receiving processes. The ideal candidate will have prior warehouse experience and familiarity with warehouse management systems, RF scanners, and equipment such as forklifts and reach trucks. This position offers an opportunity to work in a fast-paced environment supporting e-commerce and distribution channels.

Purpose of Recruitment

• Ensure stable and safe management of hazardous materials transportation using ISO Tanks
• Take full responsibility for the end-to-end transportation process—from order placement to dispatch, real-time monitoring, and issue response—to ensure both customer satisfaction and transportation safety
• Strengthen business competitiveness through carrier management and global customer communication

Key Responsibilities

Transportation Operations Management

• Manage the full transportation process: order receipt → dispatch → real-time tracking → proof of delivery (POD) collection
• Respond immediately to safety, delay, and accident issues that may arise during hazardous materials (ISO Tank) transportation
• Coordinate promptly with customers and carriers to arrange alternative dispatches in case of delivery disruptions

Carrier Management

• Source and qualify carriers capable of hazardous material transport, and manage contract agreements
• Negotiate freight rates and oversee contract terms
• Manage carrier safety performance and conduct regular evaluations

Customer Service (CS)

• Share real-time transportation status updates and reports with customers
• Proactively communicate and respond to delays, incidents, or any transportation-related issues
• Facilitate smooth communication with domestic and international clients in both English and Korean

Requirements

• Proficiency in TMS (Transportation Management Systems), Excel, Power BI, or similar tools
• Understanding of transportation processes, hazardous materials regulations, and safety management standards
• Strong problem-solving and crisis management skills, with excellent communication abilities

Preferred Qualifications

• Experience in logistics/transportation/Supply Chain Management (SCM) (Entry-level candidates are also welcome)
• Fluency in both Korean and English – Able to communicate effectively with global clients and carriers
• Hands-on experience with ISO Tank and hazardous materials dispatching
• Background in 3PL logistics companies or carrier dispatch operations
• Familiarity with transportation processes, hazardous materials regulations, and safety management standards

This Warehouse Administrator position is essential in maintaining smooth warehouse operations while supporting our commitment to timely delivery and customer satisfaction.

Benefits

• Medical, Dental, Vision Insurance Plan
• 401K Plan w/ Employer Match
• Life Insurance Plan
• Paid Time Off, Paid Holidays

Location: Ellabell, GA

Work Hours: Mon-Fri, 8:00 AM to 5:00 PM

Reporting to the Shift Supervisor, the Security Operations Dispatcher is an essential emergency operations position responsible for receiving emergency and non-emergency calls and signals for service over the telephone, computer, and radio. The Security Operations Dispatcher uses established protocols to process alarms and dispatch appropriate public safety resources. MPS Operations interacts daily with other operations and public safety dispatch centers to answer and transfer calls and incident information, and maintain communications with field personnel.

Municipal Protective Services (MPS) Operations is a 24/7, 365-day operation supporting over 600 City of Boston properties and facilities - maintaining radio communications and operations for MPS Security Officers and Supervisors, and monitoring intrusion and fire alarms across all City of Boston, Boston Public Schools, and Boston Public Library locations.

The City of Boston Property Management Department's (PMD) mission is to manage, maintain, repair, and provide security for the City's municipal buildings, including City Hall and Faneuil Hall; to preserve the useful life of City facilities and reduce operating costs through effective preventative maintenance measures.

• Processes incoming and outgoing emergency and non-emergency signals from alarm monitoring software consistent with established protocols and procedures.
• Provides clear and relevant information to field and operations personnel in response to received alarm signals or calls.
• Communicates with Municipal officers, law enforcement, fire, and EMS units as necessary to ensure the safety of people and property.
• Provides daily feedback to the Shift Supervisor regarding the operation of the Dispatch Center, recommends changes to policies and procedures, and promptly reports incidents or issues affecting the continuity of operations.
• Speaks, works, and otherwise communicates effectively in high-stress and time-sensitive situations.
• Maintains a familiarity with the general geography of the properties and communities served to dispatch Public Safety Personnel effectively.
• Maintains an effective and positive working environment.
• Performs related duties as required.

• High School Diploma (or equivalent).
• Two (2) years of professional experience in security operations, public safety dispatch, telecommunications, or call center operations, including facilities, equipment, technology systems, and management practices, is preferred.
• Knowledge of accepted call handling practices for public safety call takers, emphasizing professionalism and customer service, is preferred, including familiarity with the principles and practices of radio communications and the appropriate policies and procedures used in public safety dispatching.
• A basic understanding of the operational needs of public safety responders when receiving dispatch information is preferred.
• Must complete training initiatives and certifications for call receiving and dispatching within six months of hire, including Emergency Telecommunicator Certification (ETC) through the National Academies of Emergency Dispatch (NAED) and CPR Certification.
• The ability to operate various technologies, including modern computers, radio & telephone systems, and monitoring software such as SIS Alarm Center.
• The ability to work independently with minimal supervision and in a busy and fast-paced environment with multiple priorities and competing demands on time.
• The ability to quickly process information from multiple sources (verbal, text, and video), keep information clear, make quick decisions based on minimal information, and accurately recall information on demand, especially names, numbers, and incident details.
• Deal with sensitive information discreetly and professionally, and carefully follow prescribed rules, regulations, and procedures.
• Be able to work in a shift-work environment with variable hours of work and schedule, and be available for overtime as needed.
• Proficiency in languages other than English is preferred.

Work Environment & Physical Requirements

• Essential employee status.
• Callback and overtime are required.
• 24/7 operations with work scheduled on days others consider holidays.
• The ability to operate personal computers, view computer screens, alarm monitors, and CCTV monitors, and listen to radio and telephone communications for long periods is required.
• Sitting or standing at a stationary workstation for extended periods is required.

BOSTON RESIDENCY REQUIRED

Terms:Union/Salary Plan/Grade: SEIU/NP1-16Hours per week: 40

Job Description:

• Early morning dispatch from Rogers, MN.
• Starting rate of $24/hour during brief training period. Component pay after training. 
• 5 day work week within Monday-Saturday. Average 10-12/hour days. Dispatch times within 12a-5a, end times vary.
• $5,000 sign on bonus - Terms Apply - Any person who has worked for a Performance Food Group (PFG) owned company within the last 6 months is not eligible to receive this incentive.

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

• Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
• Report all safety issues and/or repairs required.
• Follows all DOT regulations and company safe driving guidelines and policies. Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
• Performs count check of items and checks customer invoices of products that have been loaded.
• Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
• Moves tractor to the loading dock and attach preloaded trailer as needed.
• Drives to and delivers customer orders according to predetermined route delivery schedule.
• Unloads products from the trailer, transports items into designated customer storage areas.
• Performs damage control checks on items, scans, and contacts supervisor about removing orders according to company policy.
• Verifies delivery of items with customer and obtain proper signatures.
• Collects money (cash or checks) where required.
• Loads customer returns on to trailer and secure trailer doors.
• Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
• Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork.
• Unloads all equipment, materials and removes trash from trailers as required.
• Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
• Performs general housekeeping duties in tractor, loading dock area and keeps trailers clear and clean as required.
• At the end of the shift secure all equipment and complete all necessary paperwork.
• Performs other related duties as assigned.

Qualifications:

Company description

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