Depthfirst Funding Jobs in Usa

3,395 positions found — Page 4

Senior Real Estate Analyst
✦ New
Salary not disclosed
Bala-Cynwyd, PA 1 day ago

Position: Senior Real Estate Analyst

Department: Capital Markets

Supervisor: Co-CEO & Chief Operating Officer


JOB SUMMARY:

Real Estate private equity firm with extensive holdings throughout the U.S. is seeking a highly motivated and talented Senior Analyst to join its Philadelphia investment team. The Analyst will be actively involved in acquisitions, dispositions, and asset / portfolio management, as well as investor reporting and fundraising activities. The firm’s portfolio includes office, retail, industrial and multi-family properties. The successful candidate must be detail-focused, able to interface with senior management and thrive in a team-oriented environment.


Essential Functions:

  • Create and/or modify complex cash flow projections with certainty of correctness for new and existing assets using Argus and Excel
  • Continually update fund models– fund models include aggregate property cash flows and contain metrics including Gross and Net IRR and Equity Multiple calculations with post-acquisition financings and use of a credit facility
  • Oversee and review work completed by other capital markets analysts to ensure accuracy
  • Assist in the due diligence for acquisitions and dispositions including comprehensive review of leases, property agreements, budgets, and operating statements
  • Oversee and perform reporting functions:
  • Management of the data repository
  • Responding to investor and prospective investor data requests
  • Creation of the annual investor presentations as well as the quarterly newsletters
  • Support the asset management team in preparing budgets and annual property business plans
  • Prepare comprehensive memorandums for presentation to the firm’s investment committee on new acquisitions and sales of existing investments
  • Assist in transitioning new acquisitions to in-house property management, leasing, accounting and construction teams and work with these teams on an on-going basis to maximize the value of the firm’s investments
  • Assist in the preparation of quarterly investment reports to senior management
  • Keep current on market trends / dynamics where the firm has existing investments and in markets the firm is targeting
  • Perform other duties as assigned


Qualifications/Requirement:

  • Exceptional analytical and quantitative skills
  • Superior oral and written communication skills; excellent interpersonal skills
  • Ability to calculate complex IRRs and equity multiples
  • Detailed understanding of fund waterfall mechanics including GP Promote, GP catch-up, hurdle rates, etc.
  • Ability to handle multiple, concurrent complex assignments with moderate supervision
  • Demonstrated progressive history of achievement
  • High-energy, detail-focused individual with unquestionable integrity
  • Thorough understanding of investment fund economics
  • Pro-active, solutions-oriented mindset with a strong focus on meeting deadlines
  • Ability to work independently and collaboratively and thrive in a result-oriented environment


Experience/Education:

  • Bachelor’s Degree in Finance, Math, Business, or Economics with an understanding of Commercial Real Estate strategies
  • Mastery of Argus and Microsoft Office Suite
  • 2+ years of exceptional performance with a private equity real estate investment firm
  • 4+ years of financial modeling experience
  • VBA writing experience preferred
  • Master’s or MBA degree preferred
Not Specified
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Vice President of Real Estate Debt Portfolio Management
✦ New
Salary not disclosed
San Francisco, CA 1 day ago

POSITION SPECIFICATION


VP, PORTFOLIO MANAGER, REAL ESTATE DEBT

Shine Associates, LLC has been retained to search, identify, and recruit a VP, Portfolio Manager, Real Estate debton behalf of our client (Company’). This position will be based in the San Francisco, CA office.


CONFIDENTIALITY

Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning our client provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate’s personal review of the career opportunity.


CLIENT DESCRIPTION

Our client is a 100% employee-owned investment advisor based in Seattle, Washington. Founded in 1978, the firm offers its clients a wide range of real estate debt and equity, fixed income and stock strategies. As of September 30, 2025, the Company manages over $8.8 billion in assets.


As an investment manager to union trusts, the Company believes that strategy decisions must balance return opportunities with prudent risk considerations. The firm recognizes that the capital entrusted to its management represents its clients’ benefit obligations. The Company strives to provide superior risk-adjusted returns across all investment strategies.


VP, PORTFOLIO MANAGER, REAL ESTATE DEBT

The VP, Portfolio Manager, Real Estate Debt will play a critical role in assisting the Senior Portfolio Manager (“SPM”) in management of all aspects of the principal debt funds. This includes working with the SPM to analyze prospective new loans, products, and markets as well as plan for strategic positioning of the portfolio. This senior position will collaborate with the other members of the real estate debt team, including production, accounting and transactions, to ensure the SPM’s portfolio and investment objectives are achieved.


KEY RESPONSIBILITIES

Servicing and Workouts

  • Identify and review impaired loans and lead in the negotiations for necessary restructuring with the approval and oversight of the SPM.
  • Coordinate the foreclosure and deed in lieu process with the Borrower, legal counsel and internal departments.
  • Manage the internal approval and documentation process for any debt restructurings
  • Supervise servicing of all loans in the two principal funds, and any debt separate accounts.
  • Administer all construction and land loans by approving draws, change orders, CC&Rs, easements, and partial release requests.
  • With the SPM, assist accounting and compliance to resolve all audit requests and action items.


Fund Management

  • Join Client Services and SPM in client & consultant calls.
  • Assist SPM in maintaining the 12-month cash flow projections to track cash available for new investments.
  • Assist with training and supervision of analysts and loan production staff.


Loan Production

  • Provide input to the SPM on new potential loan transactions related to underwriting, structure and pricing.
  • Assist the SPM in managing the underwriting and credit memo process for recommending new lending proposals to credit committee.


Loan Closing

  • Assist the SPM in managing the legal aspects of a loan closing by negotiating the loan documents, signing documents for the funds, and determining needed post-close conditions. Work closely with the transactions team and accounting.


QUALIFICATIONS AND EXPERIENCE

  • Bachelor’s degree in Finance, Economics, Accounting, or related field. MBA preferred.
  • 10+ years of experience in commercial real estate, investment banking, private equity, or asset management.
  • Expertise in loan workouts and debt restructuring.
  • Strong proficiency in financial modeling, valuation techniques, loan sizing, and Excel.
  • Experience with all major property types and markets.
  • Excellent analytical, problem-solving, and quantitative skills.
  • Strong written and verbal communication skills.
  • Ability to present complex information clearly.
  • Detail-oriented, organized, and able to manage multiple projects under tight deadlines.


WORKING CONDITIONS

Normal office environment with domestic travel as required for due diligence, property inspections and meetings with investment partners, clients, and borrowers. Extended hours may be required to meet transaction or client deadlines.


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The Comapny believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.


COMPENSATION & BENEFITS

The annual salary for this role is expected to be approximately $175,000-$225,000. Additional bonus can be earned and will be determined based on performance. In addition, this role may be eligible for a variety of financial, wellbeing, and health / welfare benefits.



CONTACT INFORMATION

Shine Associates, LLC

45 School Street, Suite 301

Boston, MA 02108

Shine, Principal

Shine Associates, LLC

(2


Hillary H. Shine, Principal

Shine Associates, LLC

(2


Lilly Beck, Director

Shine Associates, LLC

(978) 855-8454


Chandlee Gustafson, Senior Associate

Shine Associates, LLC

(978) 201-3100

Not Specified
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Senior Procurement Specialist
✦ New
Salary not disclosed
Dallas, TX 14 hours ago

Frontline Source Group has partnered with a client in the transportation industry that is seeking an experienced Senior Procurement Specialist to lead complex sourcing initiatives and procurement operations. This role is ideal for a procurement professional with experience managing federally funded projects, vendor negotiations, and large-scale competitive solicitations.

The Senior Procurement Specialist will oversee the full procurement lifecycle, including sourcing strategy, solicitation development, contract administration, supplier performance management, and regulatory compliance.

Key Responsibilities

  • Lead procurement strategies for complex, high-value acquisitions including goods, services, and construction-related projects.
  • Manage the full lifecycle of competitive solicitations including RFPs, RFQs, and RFBs.
  • Partner with internal stakeholders to define project scope, specifications, and procurement plans.
  • Develop scopes of work, bid specifications, evaluation criteria, and solicitation documents.
  • Coordinate proposal evaluations and facilitate evaluation committees.
  • Conduct market research, cost analysis, and pricing reviews to ensure best-value procurement outcomes.
  • Lead vendor negotiations related to pricing, service levels, and contract terms.
  • Draft and administer contracts, amendments, and change orders.
  • Monitor supplier performance, delivery timelines, and compliance with contractual obligations.
  • Ensure procurement activities comply with federal procurement regulations and requirements related to federally funded programs.
  • Maintain procurement documentation and ensure audit-ready records.
  • Support internal and external audits related to procurement activities.
  • Utilize ERP or procurement systems such as Oracle, SAP, Lawson, or similar platforms to manage purchasing activities.
  • Prepare procurement reports, spend analysis, and supplier performance metrics for leadership.

Qualifications

  • Bachelor’s degree in Business Administration, Supply Chain Management, Public Administration, or related field (or equivalent experience).
  • 10+ years of progressive procurement or strategic sourcing experience.
  • Experience managing complex sourcing initiatives, vendor negotiations, and contract administration.
  • Background in transportation, transit, government, or highly regulated industries.
  • Experience with federal procurement regulations and federally funded contracts.
  • Strong knowledge of strategic sourcing, supplier management, and cost analysis.
  • Experience with FTA-funded procurements or public transit agencies preferred.
  • Professional certifications such as CPIM, CSCP, CPPB, CPPO, or CPSM are a plus.
  • Experience using ERP/MRP systems (Oracle, SAP, Lawson, or similar).

What Our Client Offers

  • Competitive salary + cost-of-living bonus
  • Paid time off and company holidays
  • Comprehensive healthcare plans
  • 401(k) retirement plan
Not Specified
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Caregiver
🏢 Sevita
$20.21 per hour
Rochester, MN 4 days ago

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. 

Pay starting at $20.21 an hour 

This position requires someone who has had a Driver's License for at least 1 year (post-permit) and a clean driving record that meets Sevita’s insurability policy.


SUMMARY

  • Position Type: Full-time, non-exempt, hourly supervisor role.
  • Scope of Role:

    • Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision.


  • Key Responsibilities:

    • Supervise Direct Support Professionals
    • Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment.
    • Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours.



 


ESSENTIAL JOB FUNCTIONS


To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.  



Services and Supports:

  1. Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description).
  2. Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains
  3. Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts.
  4. Team Meetings: Attends and assists with routine progress meetings.
  5. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation.
  6. Management of Individuals’ Assets: When assigned, assures safety of individual’s funds and property; monitors spending and reconciles individual’s financial accounts monthly.
  7. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director.
  8. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority.

 


Health Care:

  1. General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts.
  2. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others.
  3. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies.
  4. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use.
  5. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans.

Stakeholder Relations:

  1. Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders.
  2. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery.

Personnel:

  1. Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams.
  2. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized.
  3. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule.
  4. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director.
  5. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline.
  6. Employee Safety: Responsible for employee safety and workers’ compensation within the program; implements and monitors compliance with safety standards.
  7. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance.

 


Financial Management:

  1. Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending.
  2. Individuals’ Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served
  3. Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports.
  4. Staffing: Monitors staffing hours for budgetary compliance.

 


Census Management:

  1. Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation.
  2. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions
  3. Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.).

 


Maintenance:

  1. Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed.
  2. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served.
  3. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly.
  4. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment.

 


Other:

  • Performs other duties and activities as required, including backfilling roles under your supervision.
  • MPA = Mobile Punch Authorized for timekeeping.

 


SUPERVISORY RESPONSIBILITIES



  • Supervises the Direct Support Professionals.
  • Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.

 


Minimum Knowledge and Skills required for the Job


The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.


 


Education and Experience: 



  • High School diploma or equivalent
  • One-year related work experience
  • Must be 18 years or older.
  • Working knowledge of computers

 


Certificates, Licenses, and Registrations:



  • Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services.
  • Other licensure(s) or certification(s) where required by regulatory authority.

 


Work Environment:

  • Provides and oversees services or supports in residential, vocational, or in-home settings.
  • The Program Supervisor works at the program location and is generally expected to visit each shift and all employees at least one time per month, including supervising periodic or hourly services.

 


Physical Requirements:



  • Heavy work.  Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

 


Addendum:

  • CS New Jersey – Refer to: CS NJ Addendum – Program Supervisor _2845 _ MPA 3431


Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
 


As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law. 



permanent
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Sales Development Representative (Cubby Care Associate)
✦ New
Salary not disclosed
Denver, Colorado 14 hours ago
Job Description

Job Description

We're Cubby Beds
A fast-growing and high-impact startup that makes smart beds for people with cognitive conditions like Epilepsy, Cerebral Palsy, Dementia and Autism. Our mission is to improve the lives of special needs kids and their families through our innovative products and go to market strategies. Since launch, we have changed the lives of thousands of families, been insurance covered in all 50 states, achieved profitability, and are building a growing team in our Denver HQ.
The next stage of the business is all about scaling our team, product, systems, and customer journey to help thousands more families get the safe sleep they deserve.
This is where you come in
When you join Cubby, you're joining a team of highly motivated builders on a mission to change the lives of families caring for children with complex special needs. As a Care Associate, you play a critical role in bringing that mission to life by supporting families during one of the most important moments in their journey—finding a safe sleep solution for their loved one.
In this role, you will serve as a trusted guide in the early stages of the customer journey, helping families understand the Cubby Bed, explore funding pathways, and navigate next steps with confidence and care. You will develop deep expertise in our product and insurance-related workflows, and you will be a key point of contact for families who have expressed interest in Cubby and are seeking personalized guidance.
You will manage a defined territory, owning outbound and inbound outreach to leads within that region and coordinating introductions to medical supplier (DME) partners when appropriate. Your work ensures timely follow-up, clear communication, and smooth handoffs that support both families and our partner ecosystem.
As a Care Associate, you will collaborate closely with cross-functional teams—including Business Development, Funding, Marketing, and Operations —to overcome obstacles, maintain accurate CRM data, and continuously improve the customer experience. Your ability to balance empathy with execution helps drive both strong outcomes for families and meaningful contributions to Cubby's growth.
Above all, you approach your work with care, curiosity, and clear communication. You take pride in operating with excellence, managing your territory with ownership and accountability, and delivering a thoughtful, high-quality experience to every family and partner you support.
Here's what you'll be doing

* Initiate and build rapport with potential customers within an assigned territory, guiding families exploring Cubby through various funding options (primarily insurance) and proactively supporting them through the early stages of the purchase journey, including introductions and handoffs to medical supplier (DME) partners when appropriate.
* Engage with families interested in a Cubby Bed with a focus on outbound outreach to new leads, averaging 60-80 dials per day.
* Maintain extensive product knowledge to discuss the product in-depth with families, explaining how each feature benefits specific diagnoses and addressing any initial questions or concerns.
* Collaborate with internal departments to promptly resolve any challenges that arise during the early stages of the insurance process, providing feedback to enhance the Cubby experience.
* Consistently meet daily/weekly/monthly performance KPIs focused on tracking the efficiency and effectiveness of outbound lead outreach and initial support efforts.
* Support the sales process by maintaining accurate customer data in Salesforce and managing follow-up through defined handoff points, ensuring timely and well-documented transitions to internal teams or external supplier partners.
* Adhere to compliance and regulatory requirements, including the handling of sensitive customer information.
* Collaborate with fellow team members and managers to optimize outbound processes and ensure alignment with overall business goals.
* Provide insights and observations from initial customer interactions to management and the marketing team, driving projects aimed at improving the early stages of the customer journey.

Here's what we're looking for
You will have at least

* Passion for Cubby's mission and embodies our values of People First, Always, Operating with Excellence, and Pioneering with Purpose.
* 1-2+ years of experience in consultative sales roles as an inside sales agent, sales/business development representative, retail sales, or in similar roles
* Prior experience converting a high volume of leads and owning their end-to-end journey within a CRM pipeline
* Ability to work a 8:30-5pm or 9-5:30pm shift Monday - Friday (Note - M-W are in office, Th -F are optional work from home)
* Fluent in Spanish
* * (1) Proficient in speaking and understanding both spoken English and Spanish, including any necessary specialized vocabulary, terminology and phraseology; and
* (2) Able to effectively, accurately, and impartially communicate directly with individuals with limited English proficiency in Spanish.

We hope you also have

* Experience using CRMs such as Salesforce, Kustomer, or similar is preferred to be successful in this role
* Prior experience working within one or more of the following industries is ideal but not required: healthcare sales, health tech, and pharmaceutical sales
* Prior experience working with the special needs community, providers/care teams, insurance/billing, and medical device suppliers is ideal but not required

Go Here to Apply: -beds/c921cab9-8b7e-4250-80a8-75a5e22e90df
All applications must be submitted via the link above.
Don't feel like you have all of the qualifications?
The description above indicates our current vision for the role. You could be a viable candidate even if you don't fit everything we've described above and may also have important skills we haven't thought of. If that's you - even if you're unsure - we encourage you to apply and help us get to know you!
Benefits & Perks

* Compensation: At Cubby, we reward great performance with clear, motivating compensation. We believe in aligning incentives and sharing wins.
* * Total Comp for this Role: $63,000-73,000
* This includes:
* * Base Salary: $50,000-58,000
* Commission & Company Bonus Program: Up to 25% of your base salary if targets are hit

* Stock Options - Equity Ownership
* Health, Dental, and Vision Insurance
* Unlimited PTO & Sick/Wellness Hours
* 12 paid holidays, a paid Volunteer Day and a Powder Day
* 401k with a company match
* Hybrid Work Model: Monday-Wednesday in the office, optional work from home Thursday-Friday
* Mac, standing desk, and high-end accessories at the office + a work-from-home stipend to purchase equipment needed for home offices
* Paid parking
* Annual staff retreat
* Stocked kitchen and bimonthly team lunches in our beautiful Denver HQ
* Growth opportunities at a start-up with a life-changing mission

If you're driven to guide families through a meaningful, complex process in a high-growth, life-changing organization, we want to meet you! Interested? Apply now!
Cubby Beds is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Cubby Beds is also committed to compliance with all fair employment practices regarding citizenship and immigration status. For data removal requests from our Applicant Tracking System, please email
This position will remain open until filled.
Not Specified
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Shift Leader - Urgently Hiring
Salary not disclosed
Cheboygan, MI 5 days ago
TITLE:  Shift Leader (SL)

PURPOSE OF THE POSITION:  The person holding this supervisory position is considered a part time team member and is responsible and accountable for:  the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives.  The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager.  In restaurants with an Assistant Manager, the Shift Manager is the next highest position.

ESSENTIAL FUNCTIONS:  The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful.  These accountabilities are organized according to our six Key Result Areas.

When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant.  The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.

I. PROFITABILITY

A.Planning

1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.

2.Achieves planned/budgeted profits, as communicated by the RGM.  This involves:

- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.

B.Policies:  Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.

C.Manages and Controls Cash:  In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.

1. Performs Banking Transactions

- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.

D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.

1. Establishes the correct number of cash drawers.  Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer.  Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents.  This requires due diligence on the part of the managers.

E.Assists the RGM in Managing and Controlling Cost of Sales:  The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet.   This includes these processes:

1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.

2.Properly accepts deliveries and properly stores inventory items used in the restaurant.  This involves these processes:

- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. 
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products.  Weight of items varies from 10 to 50 pounds.  Full load on two-wheeled hand truck may exceed 500 pounds.  Generally, ensures that more than one person is available to perform this task. 
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.

3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.

4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.

5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.

6.Assures the correct order entry procedures are followed by all order takers.

7.Assures compliance with team member consumption policies.

8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.

9.Communicates goals to team members and follows up with team members to ensure goals are being met.

10.The following tools are used to aid in controlling Cost of Sales:

- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report

F.Assists the RGM in Managing and Controlling Cost of Labor:  Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized.  This includes these processes:.

1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals.  Updates team member records as needed.

2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly    clock in at the beginning of their shift and clock out at the end of their shift.

3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.

4. Assuring the man-hours used for opening and closing the restaurant do not exceed   established targets.

5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.

6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.

7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.

8.Eliminating overtime hours for team members who are paid on an hourly basis.

9.Eliminating supplemental tip credit pay.

10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:

- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including:  products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.

11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.

12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.

G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.

II. CUSTOMER SATISFACTION

A.Maintains positive customer relations, which includes:

1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.

2. Assuring a comfortable environment for customers.

3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.

4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer.  Complaints may be received in person, by phone, or in writing.  Consult with the RGM if the customer is not satisfied with your suggested resolution.

- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer

5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.

B. Ensures customers receive prompt, quality service.  This includes:

1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers   frequently to see if there is anything else needed. 
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.

C.Ensures quality ingredients are used to prepare all products.  This includes:

1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.

D. Ensures quality products, which includes:

1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.

E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:

1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.

F.Implements new or approved changes in policies, procedures and/or operation standards.  This involves:

1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.

III.PEOPLE

A.Maintains positive team member relations and a positive and productive workplace, which involves:

1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.

B. Assists the RGM with managing the size and quality of staff.  The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:

1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc.  Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.

C.Assisting the RGM in training newly hired team members and team members preparing for promotions.  This involves:

1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of:  (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."

D. Manages team member performance and supervises work.  This includes:

1.Utilizing Coaching for Results, which includes:

- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. 
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.

2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.

E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland.  This includes:

1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.

F. Assists RGM with personnel administration functions, which includes:

1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.

IV. MARKETING

A.Implements marketing programs to increase business.  This includes:

1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.

V. FACILITIES

A.Maintains a quality environment for our customers and team members.  This includes:

1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.  
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.

VI. ADMINISTRATION

A.Effectively manages time, allocating an appropriate amount to each Key Result Area.

B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.

C.If requested by the RGM, orders inventory items used in the restaurant.  This involves these processes:

1. Review of the Inventory on Hand is performed.  The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order.  The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.

D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit.  This involves these processes:

1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.

E.If requested by the RGM, prepares the weekly labor schedules.  This involves these processes:

1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week.  The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc.  Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.

F.Performs daily accounting procedures.  This includes these processes:

1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.

G.If requested by the RGM, performs weekly accounting procedures.  This includes these processes:

1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.

H.Meets all deadlines and assures that subordinates meet their deadlines.

I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.

J.Maintains and updates required files, manuals, and reports.

NON-ESSENTIAL FUNCTIONS:  The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant.  However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.

A.Receives and stores inventory items used in the unit.  This involves these processes:

1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received.  Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products.  Weight of items varies.  Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.

MINIMUM QUALIFICATIONS/REQUIREMENTS:  The following are the qualifications and minimum requirements necessary for a person to perform this job.

A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.

B.Valid driver's license, insurance and automobile.  Position involves taking large amounts of cash receipts to the bank at different times of the day including at night.  Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.

C.Able and willing to travel.  Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily.  Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.

D.Telephone (cellular or land line) at residence.  There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.

E.Sufficient physical agility to perform the functions of the position. This includes these processes:

1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills.  Position involves communicating with team members, superiors and customers.  
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time.  The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.

F.Ability to maintain a state of self-composure under conditions of stress and anxiety.  Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members.  Person in this position must be able to function effectively under these conditions.

G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.

H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company.  Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.

I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision.  As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service.  Also necessary in order to train new team members in this function.

J.Ability to communicate effectively with a large variety of persons with diverse backgrounds.  Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience.  Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.

EQUIPMENT USED:

Standard restaurant office equipment such as calculator, telephone, and computer.

"Pizza Wheel".  This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.

"Rocker Knife".  This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve.  It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.

"Vegetable Chopper".  This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.

"Crock".  A generic term used to describe a variety of containers used to hold food items served on a salad bar.  Knives, spoons, spatulas and other common utensils.

"Make Table".  An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders.  Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.

"Cut Table".  A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.

"Oven".  A power driven device operating at high temperatures used to bake food products.

"Automatic Dishwasher".  A mechanical device consisting of:  (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.

"Dough Proofer".  A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.

"Three Compartment Sink".  A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.

"Pan Gripper".  This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.

"Portion Cups".  These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.

"Scales".  This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.

"Pan Separators".  These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.

"Dough Perforator".  This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions.  It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.

"Cutting Board".  This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.

"Reach In".  A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.

"Scraper Block".  A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.

"Prep Table".  A table about 34 to 36 inches high, with a stainless steel top.  The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.

“Kitchen and Dining Utensils".  Such as knives, spoons, spatulas, etc.

"Plates, Bowls, Mugs, Tumblers".  and other items to serve food and beverages to customers.

"Spoon".  A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.

"Pan".  A round metal device with a raised edge for holding dough prior to topping and baking.

"Walk-in".  A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items.  Compartment may be sufficiently cold to freeze items.

"Freezer".  A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.

"Ice Machine".  A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.

"Soda Dispenser" (pop machine).  A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).

"Point of Sale Computer".  Electronic device used in tracking orders, inventory, payroll information.  Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.

"FMS"  Field Management System.  Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.

Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.

Serving tray, ticket book, bus tub, flatware and other small items.

Note:  Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.

PLACES WHERE WORK IS PERFORMED:  This work is performed on the employer's premises.  Location of premises may vary throughout the employer's Company.  This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
permanent
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Shift Manager - Urgently Hiring
Salary not disclosed
TITLE: Shift Manager (SM)

PURPOSE OF THE POSITION:  The person holding this supervisory position is considered a full time team member and is responsible and accountable for:  the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives.  The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager.  In restaurants with an Assistant Manager, the Shift Manager is the next highest position.

ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful.  These accountabilities are organized according to our six Key Result Areas.

When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant.  The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.

I. PROFITABILITY

A.Planning

1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.

2.Achieves planned/budgeted profits, as communicated by the RGM. This involves:

- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.

B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.

C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.

1. Performs Banking Transactions

- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.

D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.

1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers.

E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes:

1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.

2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes:

- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. 
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. 
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.

3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.

4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.

5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.

6.Assures the correct order entry procedures are followed by all order takers.

7.Assures compliance with team member consumption policies.

8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.

9.Communicates goals to team members and follows up with team members to ensure goals are being met.

10.The following tools are used to aid in controlling Cost of Sales:

- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report

F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:.

1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed.

2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly  clock in at the beginning of their shift and clock out at the end of their shift.

3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.

4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets.

5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.

6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.

7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.

8.Eliminating overtime hours for team members who are paid on an hourly basis.

9.Eliminating supplemental tip credit pay.

10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:

- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.

11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.

12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.

G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.

II. CUSTOMER SATISFACTION

A.Maintains positive customer relations, which includes:

1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.

2. Assuring a comfortable environment for customers.

3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.

4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution.

- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer

5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.

B. Ensures customers receive prompt, quality service. This includes:

1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.

C.Ensures quality ingredients are used to prepare all products. This includes:

1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.

D. Ensures quality products, which includes:

1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.

E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:

1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.

F.Implements new or approved changes in policies, procedures and/or operation standards. This involves:

1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.

III.PEOPLE

A.Maintains positive team member relations and a positive and productive workplace, which involves:

1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.

B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:

1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.

C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves:

1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."

D. Manages team member performance and supervises work. This includes:

1.Utilizing Coaching for Results, which includes:

- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. 
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.

2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.

E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes:

1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.

F. Assists RGM with personnel administration functions, which includes:

1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.

IV. MARKETING

A.Implements marketing programs to increase business. This includes:

1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.

V. FACILITIES

A.Maintains a quality environment for our customers and team members. This includes:

1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.  
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.

VI. ADMINISTRATION

A.Effectively manages time, allocating an appropriate amount to each Key Result Area.

B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.

C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes:

1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.

D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes:

1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.

E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes:

1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.

F.Performs daily accounting procedures. This includes these processes:

1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.

G.If requested by the RGM, performs weekly accounting procedures. This includes these processes:

1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.

H.Meets all deadlines and assures that subordinates meet their deadlines.

I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.

J.Maintains and updates required files, manuals, and reports.

NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.

A.Receives and stores inventory items used in the unit. This involves these processes:

1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.

MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.

A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.

B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.

C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.

D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.

E.Sufficient physical agility to perform the functions of the position. This includes these processes:

1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.  
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.

F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions.

G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.

H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.

I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function.

J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.

EQUIPMENT USED:

Standard restaurant office equipment such as calculator, telephone, and computer.

"Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.

"Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.

"Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.

"Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils.

"Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.

"Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.

"Oven". A power driven device operating at high temperatures used to bake food products.

"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.

"Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.

"Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.

"Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.

"Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.

"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.

"Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.

"Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.

"Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.

"Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.

"Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.

"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.

“Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc.

"Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers.

"Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.

"Pan". A round metal device with a raised edge for holding dough prior to topping and baking.

"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.

"Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.

"Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.

"Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).

"Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.

"FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.

Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.

Serving tray, ticket book, bus tub, flatware and other small items.

Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.

PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
permanent
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Senior Client Service Manager, Relationship Management - Retirement Plan Services
Salary not disclosed
Cedar Park, Texas 3 days ago
Position Type: Regular

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

The Senior Client Service Manager, Relationship Management plays the critical role of primary relationship owner and interface between our plan sponsors and Schwab. You would be responsible for oversight of all aspects of retirement plan recordkeeping and administration. In this capacity, you will consistently explore and discover client and consultant needs by engaging in face-to-face meetings, asking well-defined, open-ended questions to clearly uncover new business opportunities and identify relationship challenges. As a part of this ongoing process, you will utilize your personal knowledge and expertise as well as identify and engage the appropriate subject matter experts within Charles Schwab to assist with presentations and discussions to ensure client understanding of available solution sets to achieve successful outcomes.

The Senior Client Service Manager, Relationship Management will work together, as a team, with their Client Relationship Practice Leader and Client Relationship Administrators to provide a coordinated approach of client service delivery in support of plan administration requirements and unique client needs. The goal of these team-based efforts will be to drive higher levels of client retention, client satisfaction, and expansion of the overall Schwab relationship with assigned practice clients. In meeting and exceeding these duties, you are expected to understand and adhere to Schwab policies and practices and will play a key role in the mitigation of operational and financial risk to Schwab. The Senior Client Service Manager, Relationship Management will typically provide comprehensive client relationship support for clients that have enhanced complexity and assets totaling $500M to $1B.

What you're responsible for

  • Leading approximately 5-8 sizable growing client relationships.
  • Understand assigned practice plans to ensure administration is completed in accordance with plan provisions.
  • Collaboration with business partners to delegate and lead client issues to successful resolution is key in your position.
  • Approaching every client interaction holistically by being aware of all issues and events related to the client and collaborate with peers to build a precise client experience is a major part of your role.
  • Consistently explore and discover client and consultant needs by engaging in face-to-face meetings asking well-defined, open-ended questions to clearly uncover new business opportunities and relationship challenges. Identify and
  • Engage the appropriate subject matter experts within Charles Schwab to assist with appropriate client discussions to accomplish client understanding of solution sets to achieve successful outcomes.
  • Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams.
  • Identify and adapt to clients' and consultants' diverse backgrounds and roles (executives, human resources, and finance) and maintain investment-related expertise to effectively sell and deliver product, service, and platform solutions.
  • Support Sales efforts, as needed,
  • Deliver client education and training by developing appropriate awareness of investment offerings, fiduciary responsibilities and procedures when presenting opportunities for clients to contract investment products, services, and platforms.
  • Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success.
  • Execute client and regulatory changes.
  • Effectively and authentically communicate Schwab's value to clients.
  • Apply specialized knowledge within all aspects of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company.
  • Build and sustain positive relationships with clients and partnerships with internal associates as well as key contacts within the industry to stay results oriented.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

  • 10 + years of experience working with large, complex employer sponsored Retirement Plans.
  • Bachelor's degree or equivalent experience.
  • High degree of integrated benefit services experience with comprehensive knowledge of equity compensation plan (stock options, restricted stock, SARs, ESPP), administration and plan design and administration for qualified retirement and non-qualified executive deferred compensation plans.
  • Thorough understanding of retirement and benefit plan industry trends, ongoing regulatory and legislative processes impacting the client base and ERISA related regulations.
  • Thorough knowledge of investment products and platforms including passive and active Mutual Funds, ETFs, CTFs, Money Market Funds, Charles Schwab Bank investment products, in-plan advice and guidance, and managed account services.
  • High energy, confidence, accountability, and professionalism, while also demonstrating personal integrity, resilience, and respect for others
  • Ability to develop and implement client strategies, retirement plan design, compliance, IRS reporting, as well as a proven understanding of mutual funds and other investments.
  • Ability to work independently with minimal oversight by your manager.
  • Excellent written and oral communication skills.
  • Ability to communicate effectively, problem seek, and influence and build consensus among team members, leadership, and clients through presentations.
  • Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively ensures your growth as a Relationship Manager.
  • Effectively service plans with varying level of complexity.
  • Excellent project management and time management skills and ability to handle multiple assignments that have a long and short duration over a given time with attention to details
  • The ability to inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the teams' effectiveness and level of service provided to our clients.
  • Meet deadlines within a fast-paced environment.
  • Collaborate effectively in teams and influence outcomes.
  • Flexibility to travel for client visits and sales presentations as needed.

Preferred Qualifications:

  • ASPPA, CEBS and/or NIPA designation. QPA, CPC or equivalent certification/designations.

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What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
Not Specified
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Vice President, Technology
Salary not disclosed
Chicago 5 days ago
PRIMARY RESPONSIBILITIES • Develop and implement a digital transformation roadmap and strategic vision for modernizing CTA’s technologies.

Manages the development, implementation, maintenance, and support of emerging and existing systems and technologies at the CTA, including both operational and administrative software systems and associated hardware, voice/video/data networks, data warehouse and data lakes, security systems, wired and wireless infrastructure, and all associated telecommunication systems and devices.

o Champion adoption of contemporary and emerging technologies to modernize CTA’s applications, systems and platforms, tele-communication infrastructure, public transit systems and public safety systems and technologies to support and further the mission of the CTA.

o Establish and implement a strategic data plan for data storage and compliance, access, data warehouse expansion and cloud migration.

o Lead enterprise telecommunication and network infrastructure modernization programs with a strategic approach to improve reliability, performance and coverage across CTA’s facilities and field operations.

Perform audits of all legacy technologies and continue oversight of the maintenance and support of a fiber optic infrastructure, subway cellular infrastructure, UHF infrastructure and IP telephone infrastructure.

o Direct lifecycle management and continuous improvements of CTA’s enterprise systems, transit and public safety technology including control center systems, dispatch/communications platforms, camera and video platforms, radio infrastructure, incident management, transit tracking, digital signage and public address systems.

Utilize standard methodologies and quality assurance practices that reflect industry best practices.

o Lead creation and continual refinement of IT strategy and projects in cooperation with CTA leadership, departments, staff, and outside consultant staff.

o Direct and ensure implementation of IT strategy and best practices for proactive management of IT assets and infrastructure.

o Direct and ensure that customer/client IT needs are translated into tangible project goals and schedules.

Oversee the composition and research of project specifications methodology and procedures.

o Direct IT Operations (multiple service desks and field support) establishing ITIL-based processes for incident, problem, change and release management with measurable Service Level Agreements.

o In partnership with CTA’s Cyber Security team, oversee the implementation of information security infrastructure, systems, procedures, and standards in order to protect all data of the CTA from cyber security threats.

o Effectively manage multiple IT contracts and vendors, grants and budget funding.

o Collaborate with CTA Finance department to ensure proper management and record-keeping of multi-million dollar capital grant investments.

Collaborate with CTA Procurement to ensure proper management and record keeping of multi-million dollar contracts.

o Lead cloud and emerging technology functions, including migration, planning, platform operations and evaluating/operationalizing innovations that improve services and cost efficiency.

• Hold department accountable and responsible for meeting the objectives and goals of the CTA and support an innovation-focused culture and mindset.

o Provide executive and policy direction to managerial, professional, and technical staff (including vendor and contractors) engaged in implementing technology functions.

o Establish and execute programs to meet objectives and develop an organization that effectively administers area responsibilities and functions.

o Evaluate the performance of management and supervisory staff for compliance with CTA programs and policies and attainment of goals and objectives.

o Establish operational readiness, training and knowledge management programs for technology teams and business users, improving adoption, reducing downtime and strengthening front line support.

• Represent the department and the CTA with various levels of management throughout the CTA and with other local agencies.

Collaborate with management and staff in the development of strategic and operating plans of the CTA.

• Lead the preparation and administration of the Capital and Operating budget of the Technology Department.

Oversee, manage and present operating budgets and capital investment requests to top CTA management and various funding and regulatory agencies to ensure mission-critical systems and infrastructure are kept in good working order (state of good repair).

Create technology capital plan and roadmap for infrastructure, system and technology asset renewal based on lifecycle requirements.

• Hires, trains, develops, monitors, and evaluates performance of staff.

Reviews and recommends personnel actions for approval.

Develop strategies for maintaining staff skills and knowledge consistent with current industry standards.

Ensure coverage and succession planning for all personnel.

• Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES Reporting to this position may include the following jobs: Job Title • Directors • General Managers • Senior Managers CHALLENGES • Keeping abreast of new and quickly changing developments and advancements within telecommunications infrastructure, public transit technology and public safety technology.

• Designing and implementing technology programs that adapt to changing CTA and customer needs and expectations.

• Navigating a highly regulated environment to finance and procure technology.

• Managing the transformation of CTA's legacy technologies and systems to modern systems and tools while maintaining service levels of existing technologies.

EDUCATION/EXPERIENCE REQUIREMENTS • Bachelor’s degree in IT Management, Technology, or a related discipline, plus ten (10) years of experience in managing technology applications, systems, devices, telecommunications infrastructure, projects, support and operations, of which five (5) years is in a staff supervisory or management role, or an equivalent combination of education and experience.

• In addition, ten (10) or more years of experience in leading, large, cross-functional teams or enterprise-wide technology programs.

• Master’s degree in Computer Science or Information Technology Management preferred.

• Experience managing Technology department in a public agency, transportation telecommunications or utility company preferred.

• Experience leading, developing, and implementing Technology strategy preferred.

• Experience developing and managing IT Policy and standards including IT enterprise Security.

PHYSICAL REQUIREMENTS • Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES • Detailed knowledge of principles, policies, and practices of information technology, technology, and related programs.

• Detailed knowledge of the operations, services, and activities of a large-scale technology program.

• Detailed knowledge of related local, state and federal laws, rules, regulations, and collective bargaining agreements.

• Detailed knowledge of the methods and practices in budget planning and administration • Detailed knowledge of the principles of leadership, team building, motivation, and conflict resolution.

• Detailed knowledge of cyber security trends and developments in IT risk management.

• Detailed knowledge of various compliance standards (PCI DSS, HIPAA, etc.) and guidelines as relates to information technology.

• Working knowledge of public funding options and investment opportunities.

• Working knowledge of public procurement policies, contract negotiations and vendor management.

• Working knowledge in multiple technology disciplines overseen by this position.

• Working knowledge of the methods and principles of supervision, training, and performance evaluation.

• Strong leadership, team building and organizational skills, attention to detail and proven ability to handle multiple complex tasks simultaneously.

• Strong interpersonal skills with the proven ability to interact positively and successful with all levels of the organization and community.

• Strong written and oral communication skills including presentation experience to diverse audiences.

• Strong networking skills with experts in industry – solid record of maintaining and developing successful relationships.

• Strong ability to multi-task and to handle multiple programs and projects.

• Strong organization, financial, presentation, and operational skills.

• Strong analytical and problem-solving skills.

• Ability to competently plan, direct and coordinate the functions of the department.

• Ability to define, develop and evaluate objectives, standards and performance levels for assigned groups.

• Ability to review, assess, and evaluate data from various diverse sources and generate effective solutions and competent decisions.

• Ability to maintain amiable and effective working relations with management and external contacts.

• Ability to produce technical reports using desktop publishing software and other IT related systems and programs.

WORKING CONDITIONS • General office environment.

• Working conditions are normally administrative in nature, but may periodically require employee to adjust to conditions to address the technical and project support needs of the CTA.

• This position is considered a "C-List" position under the “Revolving Door” prohibition within the State Officials and Employees Act (5 ILCS 430/5-45), which contains a number of post-employment restrictions CTA employees in C-list designated positions must follow.

Among other requirements listed in this statute, CTA employees in C-list designated positions are required to follow State notification procedures to the Office of the Executive Inspector General prior to acceptance of any applicable non-State employment or may be fined significant penalties.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED • Standard office equipment.

• Personal computer and related software.

• All technologies that are information-based and generate data used by applications across the enterprise, or involve standards computing platforms running on common infrastructures, including: Centralized Computer Systems, PC's, LANs and Network Architecture Construction, Communications Technology (Radio, etc.), Intelligent Transportation Systems (ITS), Distributed Departmental Systems.

Please note, employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve.

CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result.

If you require an accommodation in the application or hiring process, please contact prior to the submission of your application or upon notification of your actual test date.

CTA will work with you to determine if an accommodation can be provided.
Not Specified
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Growth Marketer
Salary not disclosed
Sunland 5 days ago
About Credit Key Credit Key is on a mission to disrupt B2B lending.

We help businesses of every size, including large merchants and growing companies, access the capital they need to run operations, fund growth, and seize opportunities.??Whether it???s e-commerce at checkout (think Affirm, Klarna) or paying for invoices, services, and equipment, we make flexible pay-over-time solutions simple and reliable.

We???re a fully funded, fast-growing startup that moves quickly, solves hard problems, and always delivers real value to our customers.

Our technology is core to the business, and we constantly innovate while maintaining the stability and reliability of the systems that got us here.

This role oversees social, email/SMS, paid media, affiliate, and e-commerce strategy, with a strong focus on paid digital advertising, analytics, and performance optimization.

This individual contributor role reports directly to the Chief Revenue Officer.

What you'll do Own top-of-funnel lead generation strategy across paid and organic channels, with accountability for pipeline volume, CPL, and lead quality metrics Develop and oversee integrated marketing roadmaps across paid media, social, email/SMS, and e-commerce Support partner relationships???leading calls, guiding strategy conversations, and translating business goals into clear marketing direction Oversee performance and analytics, connecting numbers to narrative and using data to inform optimization and decision-making Approve and refine deliverables across channels, ensuring they are strategically sound, detail-oriented, and partner-ready Collaborate closely with the creative team to ensure marketing strategy and creative execution are fully aligned Lead reporting and insights???clearly communicating results, learnings, and next steps internally and externally ?? What we're looking for Candidates based in the Los Angeles Metro Area strongly preferred.

This is a hybrid role with regular in-office presence expected 4 -6 years experience marketing within fintech, lending, marketplace, or enterprise retail environments strongly preferred Demonstrated experience running performance marketing campaigns with accountability for ROAS, CAC, CPL, and LTV ??? across Google Ads, Meta, and affiliate or partner channels You've marketed a financial product, a marketplace, or a B2B SaaS platform and you understand that the path from impression to funded merchant is longer and more nuanced than a DTC conversion funnel.

You know how to build lead gen infrastructure, not just run campaigns Proficiency with collaboration and analytics tools (Shopify, Hubspot, Google Workspace, Notion, Meta Business Suite, Google Ads, etc.) Fintech or lending compliance familiarity is a plus Experience with co-marketing or partner marketing programs Bachelor's degree Ideal candidate Deeply analytical, with the ability to connect performance metrics to brand and business outcomes Experienced in project-managing complex workflows Strong written and verbal communication skills, including the ability to write, edit, and approve copy across channels Confident leading partner conversations and presenting strategy and results Passionate about building and scaling digital-first brands Comfortable wearing multiple hats in a fast-paced, lean-resourced startup environment Why Credit Key Competitive compensation + equity Great healthcare benefits PTO 401k Match Supportive, low ego, highly collaborative team environment Work from home stipend PI282974500
Not Specified
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Senior IT Budget Analyst
Salary not disclosed
Kansas City 4 days ago
About Arcticom Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services.

Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes.

Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S.

Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.

About this position: Senior IT Budget Analyst Location: Kansas City, MO The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job.

Other duties may be assigned.

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Applicants will be notified via phone or email within ten (10) business days of submittal.

Essential Duties & Responsibilities Support budget analysis tasks that include monitoring budget reservations and executions, initiating execution of accounting transactions, analyzing and reconciling transactions with budget plans, and assuring compliance with regulations, directives, procedures, and guidelines.

Prepare and maintain business-line level spend plans and track funds reservations and execution by Standard General Ledger (SGL) account.

Support internally focused requirements/tasks and provide deliverables, which may include, but are not limited to, the following: reconciliation of accounts and income; assisting with analysis of reports, completion of documentation; preparation of document packages for audit review; and analysis of budget data.

Prepare, submit, and maintain Budget Object Code (BOC) Rollup Summary reports identifying planned requirements, SGL account execution, and expected rest-of-year requirements broken down by Mandatory, Center Capacity, and Discretionary.

Additional breakdowns showing current-month and rest-of-year amounts may be required.

The BOC Rollup Summary shall also include a version-over-version explanation of changes to spend plan amounts by BOC Rollup.

The BOC Rollup Summary reports shall be delivered at specified mid-month and end-of-month management briefing dates.

Prepare, submit, and maintain monthly Working Capital Fund (WCF) operating plan versus actual variance reporting results and explanations for current fiscal years using the required WCF tool & format.

The reporting results and related information shall be delivered no later than Thursday immediately preceding the monthly WCF Status of Funds (SoF) reporting deadline (typically the 15th of each month).

Prepare, submit and maintain monthly support services plan / actual usage reconciliation report with full-year trend analysis.

The report will be delivered at the mid-month management briefing.

Support externally focused requirements/tasks and provide deliverables, which may include, but is not limited to, providing other branches, offices, or agencies with budget data and analysis.

Both types of support and deliverables (internally focused and externally focused) will require synthesis and presentation of data, development of alternative courses of action, and recommendations to decision makers.

Increased requirements associated with end-of-year financial activities will likely result in the need for the employee to provide support that extends beyond a typical/standard work week (i.e.

40 hours) during the month of September.

Requirements may increase by approximately 25% during this timeframe.

The employee shall fully support such requirements.

Required (Minimum Necessary) Qualifications • Education Requirements: Minimum 6 years’ experience with Bachelor’s degree in relevant field • 3+ years’ specialized experience performing job specific tasks • US Citizenship • Able to obtain Public Trust clearance Knowledge, Skills, Abilities, and Other Characteristics • Advanced Microsoft Office Excel skills • Working knowledge of General Accepted Accounting Principles (GAAP) • Problem solving and analysis skills Preferred • N/A Supervisory Responsibilities • This position will not have supervisory responsibilities.

DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.

Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role.

Employees must always maintain a constant state of mental alertness.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role.

Employees must always maintain a constant state of situational awareness.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.

The work described herein is primarily in a modern office setting.

Occasional travel may be required.

Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results.

If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.

Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Bering Straits Native Corporation is an equal opportunity employer.

All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Not Specified
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Advanced Specialist/ MultiCare Master Technician - 1770
✦ New
Salary not disclosed
Nashville, TN 14 hours ago
Advanced Specialist/ MultiCare Master Technician

Are you ready to accelerate your automotive career? Turn your strong technical knowledge and customer service skills into real growth opportunity at Premium Velocity Auto/ Jiffy Lube (PVA)!

We are now seeking an Advanced Specialist/ MultiCare Master Technician to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.

Benefits:

  • Opportunity to increase your payrate within your first 60 days of employment!
  • Paid training plus bonus incentives for completing training.
  • Cross-training across multiple roles, increasing your earning potential.
  • Career paths that offer limitless growth opportunities (in Automotive and Management)!
  • Safety focused work environment to always keep you and our customers safe!
  • Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
  • Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *

*For full time employees

PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. This role requires a minimum of 2 years of proven automotive experience, customer service/sales experience are preferred. A valid driver's license is also required.

Job Summary:

The Service Specialist/Advanced Specialist for PVA (Jiffy Lube) is a Lube Technician that performs the advanced maintenance services to ensure the safety of our customer's vehicles. The Service Specialist/Advanced Specialist may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in-house for all roles.

Job Description:

  • Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
  • Work efficiently to service the customers in a timely fashion, prioritizing safety always.
  • Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.
  • Perform preventative maintenance such as oil and filter change, refill fluid levels, inspecting and replacing lights, and replacing wiper blades.
  • Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.
  • Participate in marketing events and promotions.
  • Keep customer, inventory, and service records and perform inventory stocking.
  • Perform housekeeping/minor building maintenance.
  • Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.

Requirements:

  • Minimum 2 years of automotive service experience.
  • Valid Driver's License.
  • Dedication to following safety policies and procedures.
  • Willingness to undergo on the job training and a growth mindset.
  • Able to stand for an extended period of time.
  • Be able to lift over 50 pounds.
  • Be able to bend, stoop, reach, crawl, and climb stairs.
  • Comfort working in an enclosed and/or semi-outdoor environment.
  • Authorized to work in the US without sponsorship.

Qualifications:

  • ASE certification preferred.
  • Retail experience preferred.
  • Excellent customer service and communication skills.
  • A teamwork mentality.
  • Ability to perform the responsibilities of the job.
  • Able to work in a fast-paced environment while multi-tasking.

Benefits:

  • Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
  • Employer Funded Basic Life & Accidental Death Dismemberment*
  • Bonus structure for JLU Module completions within set timeframes.
  • Employee discount on parts and services
  • Additional benefits available:
  • Dental Plan and/or Vision Plan*
  • Life & Accidental Death Dismemberment and/or Accident*
  • Short-Term and Long-Term Disability*
  • Critical Illness and/or Cancer and/or Hospital Indemnity*
  • Flexible Spending Account (FSA) and/or Dependent Care FSA*
  • Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

* Full-time employees only

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

permanent
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Institutional Client Onboarding Analyst
✦ New
$10,000
The Opportunity:

The Institutional Client Onboarding Analyst works directly with our Sales Relationship Managers, Service Relationship Managers, international institutional clients and consultants, international custodians, and various internal groups to on-board and maintain accounts for international institutional investors. The Institutional Client Onboarding Analyst acts as project manager to improve current processes and resolve operational issues associated with the complex workings of international accounts that trade in overseas equity markets.

The Day-to-Day:

* Manage the on-boarding of new institutional segregated and fund accounts
* Subject matter expert as it relates to international institutional funds and separately managed accounts
* Research and resolve operational issues pertaining to international institutional investor accounts, at times working with other groups in the process
* Assist the Institutional Client Services Relationship Managers and Sales Relationship Managers with complex client service requests
* Assist the Institutional Client Operations Team Leader with the ongoing development of the Institutional Client Operations Team members including ongoing training, workflow management and peer reviewing sensitive items
* Create, develop, document and implement workflows and process improvements to serve the needs of our international institutional investors as they relate to additions, withdrawals, account set-up, and changes to their accounts
* Responsible for understanding and documenting the nonstandard operational issues typical of accounts trading in international markets, directed brokerage relationships, and other unique institutional trading operations
* Responsible for understanding and documenting the nonstandard operational issues typical of accounts trading in international markets, directed brokerage relationships, and other unique institutional trading operations
* Coordinate with international institutional custodians to support the trading, implementation, and operations aspect of institutional accounts
* Understand and monitor the compliance issues revolving around the international institutional industry, unique codes of ethics, and internal requirements; and create, document and implement policies and procedures
* Coordinate contract negotiation between our clients and internal teams; including Legal and Senior Management

Your Qualifications:

* Bachelor's degree or equivalent combination of education and experience required
* Experience in institutional financial Operations/Onboarding required (5+ years)
* Experience with fund sub-distributor and/or database platform support preferred
* Highly developed qualitative and/or quantitative skills required
* Excellent project management skills and experience
* Excellent verbal and written communication skills
* Ability to adapt to changes in a fast paced, team environment
* Ability to prioritize workload and manage time across various tasks
* Proficient in Microsoft Office software

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.

It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

* 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
* 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
* Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees
* $10,000* fertility, hormonal health and family-forming benefit
* A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
* Gym subsidy of up to £50 per month
* Employee Assistance Program and other emotional wellbeing services
* A collaborative working environment that practises ongoing training, educational support and employee appreciation events
* This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Not Specified
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Vice Chair, Family Medicine
$125,000
New York 3 days ago
Northwell Health and the Department of Family Medicine are seeking a highly motivated and experienced physician leader to serve as a Part-Time Vice Chair of Family Medicine for Research and Clinical Trials. The Vice Chair will play a critical role in advancing the Family Medicine research portfolio, with a strategic focus on external grant funding, development of Family Medicine-specific clinical trials, and mentorship of future investigators , while collaborating closely with residency programs, service line leadership, and system-wide research partners.
Position Highlights Include:

* Lead the strategic growth of the Family Medicine research portfolio, including identification and pursuit of external funding opportunities.
* Develop and expand Family Medicine clinical trials (industry-sponsored drug/device and/or investigator-initiated), including identifying and mentoring Principal Investigators.
* Drive grant-writing efforts with a focus on scaling from smaller awards to large, multi-site, multi-million-dollar grants.
* Build sustainable research infrastructure in partnership with system research leaders, including pathways for future staffing/support as funding grows.
* Integrate research and scholarship into Family Medicine education by mentoring faculty and residents and supporting residency program initiatives.

Northwell Health is New York State's largest health care provider and private employer, with 28 hospitals and 1,050 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 103,500 employees - 19,000+ nurses and 12,000+ credentialed physicians, including members of Northwell Health Physician Partners - are working to change health care for the better. We are making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We are training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit and follow on Facebook, Twitter, Instagram, and LinkedIn.
For additional information and to apply, please contact the Office of Physician Recruitment at
EOE M/F/D/V
Full-time clinical base compensation at Northwell Health ranges from $125K to $750K, which is impacted by various factors, including but not limited to physician specialty, level of experience, quality of care, academic accomplishments, patient experience, and productivity. The base compensation range listed is a good faith determination of potential base compensation at the time of this job advertisement and may be modified in the future.
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Oral and Maxillofacial Surgery Physician
Salary not disclosed
Chair, Department of Oral and Maxillofacial Surgery

Vanderbilt University Medical Center (VUMC)

About the Position
Vanderbilt University Medical Center seeks an outstanding leader to serve as Chair of the Department of Oral and Maxillofacial Surgery (OMFS) within the Section of Surgical Sciences. This senior leadership position reports directly to the Surgeon-in-Chief and Chair of the Section of Surgical Sciences and requires an individual with broad experience and ability to manage the multiple missions of a major academic department: clinical excellence, research, and education. The successful candidate should be eligible for appointment at the Associate Professor or Professor level at Vanderbilt University School of Medicine.

About the Department
The Department of Oral and Maxillofacial Surgery at VUMC is nationally recognized for its comprehensive clinical services, innovative research, and exceptional training programs. Our mission is to provide the highest quality patient care, educate the next generation of oral and maxillofacial surgeons, and advance the specialty through groundbreaking research. Clinical expertise spans the full scope of OMFS, including dentoalveolar surgery, orthognathic and craniofacial surgery, TMJ disorders, oral pathology and oncology, implantology and reconstructive surgery, and management of facial trauma. The department s robust clinical practice includes more than 1,000 operating room cases annually and is supported by a dedicated team of eight clinical faculty. In addition to oral and maxillofacial surgeons, the faculty includes adult and pediatric general dentists, and craniofacial orthodontist supporting a very busy and successful hospital-based practice.

Education and Training
Our CODA-accredited residency program attracts top candidates nationwide and prepares graduates for leadership roles in academic medicine/dentistry and private practice. Trainees benefit from exposure to advanced surgical techniques, interdisciplinary care, and robust research opportunities. Fellowship training in specialized areas such as craniofacial surgery and head and neck oncology is also available.

Research
The Department supports a dynamic research enterprise focused on craniofacial development, tissue engineering, regenerative medicine, and clinical outcomes. Faculty collaborate with world-class programs in genomics, personalized medicine, and biomedical engineering through the Vanderbilt Institute for Surgical Engineering (VISE). Our investigators are highly competitive for NIH and other extramural funding.

Leadership Responsibilities
The incoming Chair will be responsible for all clinical, educational, and research activities within the Department, including strategic planning and growth, budgeting and resource management, ensuring quality outcomes and patient satisfaction, recruiting and mentoring faculty, fostering diversity and inclusion, and building collaborations across VUMC and beyond.

About Vanderbilt University Medical Center
VUMC is a leading academic medical center comprised of seven hospitals, including Vanderbilt University Hospital, Monroe Carell Jr. Children's Hospital, Vanderbilt-Ingram Cancer Center, and other facilities. With more than 1,741 licensed beds, VUMC offers state-of-the-art operating rooms and acute care facilities. The medical center employs approximately 43,000 people, including 4,930 clinicians and over 1,200 resident physicians, making it the largest non-governmental employer in Middle Tennessee. Each year, VUMC handles 3.3 million patient visits and 213,000 emergency department visits. VUMC remains a top NIH-funded institution, ranking 5th nationally among U.S. medical schools. In FY24, it received $586 million in NIH support, and overall annual research awards now exceed $1 billion from government, industry, foundations, and donors. Vanderbilt University School of Medicine continues to rank among the top U.S. medical schools for NIH funding and hosts leading programs in genomics, personalized medicine, and biomedical informatics.

Location
Nashville, Tennessee, offers a vibrant cultural scene, strong economy, and high quality of life. Ranked among the best U.S. metropolitan areas, 'Music City' combines affordability with outstanding schools and amenities.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
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Physician / Sports Medicine / New York / Permanent / Infectious Disease Physician Job
✦ New
🏢 MSI-AMN
Salary not disclosed
Buffalo, New York 1 day ago
Job Description & Requirements
Infectious Disease Physician
StartDate: 10/6/2025 Pay Rate: $18 $240000.00

University at Buffalo-SUNY SeeksInfectious Disease Physicians Enjoy Schedule Flexibility Join a Collegial Team Excellent Location in Western New York, Near Toronto

Take your career to the next level with unique opportunities in infectious diseases. The Jacobs School of Medicine and Biomedical Sciences at the University at Buffalo-SUNY has two full-time positions: a Clinician Educator and an Academic Scholar for Assistant/Associate/Professor to serve at our major affiliated teaching hospitals and ambulatory settings. Contact us today to learn more.

Clinician Educator: Clinical duties will vary based on the role and candidate's interests, including inpatient and outpatient care, consultations, and follow-ups. Responsibilities also include teaching students, training residents, and supervising ID fellows. Participation in clinical and/or translational research is encouraged.

Academic Scholar: Candidates should have established funding or the potential to secure external funding. Clinical responsibilities will align with funding and the candidate's interests, including inpatient and outpatient care, consultations, and follow-ups. Additional duties include teaching students, training residents, and supervising ID fellows.

Shared Highlights

* Enjoy flexibility in schedule, clinical work, and research based on your interests
* Join a collegial team with strong academic and clinical support
* Benefit from an established academic infrastructure at a growing program
* Shape the future of the division during an exciting period of expansion
* Contribute to a strong, strategic vision with upcoming program development
* Experience significant collegial support in a collaborative environment
* Maintain an excellent work-life balance while advancing your career
* Engage in strong partnerships with leading regional medical entities
* Potential for leadership roles, such as Program Director of the ID Fellowship
* The University at Buffalo-SUNY is ranked a Best National University and a Top Public School (US News)

CommunityInformation
Live and work in the heart of a thriving medical corridor. Buffalo, NY, has undergone a significant transformation, building on its waterfront on the shores of Lake Erie. You'll enjoy historic architecture; affordable, charming, tree-lined neighborhoods; and proximity to Toronto.

* US News ranks Buffalo as a Best Place to Live and Retire in the US
* Exceptional Livability Score from Area Vibes, A+ grades for Commute, Cost of Living, Housing, and Health & Safety, and an A grade for Amenities
* A cost of living nearly 8% lower than the national average
* Excellent public and private schools
* Major league sports town with NFL and NHL teams
* An abundance of outdoor recreation, including hiking, biking, paddle boating, and golfing
* World-renowned symphony orchestra, excellent art gallery, and dozens of universities and colleges, with national and international connections facilitated through the Buffalo Niagara International Airport

Facility Location
Nestled on the banks of Lake Erie and at the southern end of the Niagara River, Buffalo is New Yorks second largest city right behind the Big Apple. Cultures blend in this waterfront city known for its culinary delights and friendly inhabitants who welcome newcomers with open arms. Discover the unique urban and historical neighborhoods that add to the citys charm and character, or spend some time relaxing at one of the 20 parks found around town.

Job Benefits

About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.

Internal Medicine, Infectious Disease, Infection, Disease, Physician, Md
permanent
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Physician / Internal Medicine / New York / Permanent / Infectious Disease Physician Job
✦ New
Salary not disclosed
Buffalo, New York 14 hours ago
Job Description & Requirements Infectious Disease Physician StartDate: ASAP Pay Rate: $180000.00
- $240000.00 University at Buffalo-SUNY SeeksInfectious Disease Physicians Enjoy Schedule Flexibility Join a Collegial Team Excellent Location in Western New York, Near Toronto ? Take your career to the next level with unique opportunities in infectious diseases.

The Jacobs School of Medicine and Biomedical Sciences at the University at Buffalo-SUNY has two full-time positions: a Clinician Educator and an Academic Scholar for Assistant/Associate/Professor to serve at our major affiliated teaching hospitals and ambulatory settings.

Contact us today to learn more.

Clinician Educator: Clinical duties will vary based on the role and candidate's interests, including inpatient and outpatient care, consultations, and follow-ups.

Responsibilities also include teaching students, training residents, and supervising ID fellows.

Participation in clinical and/or translational research is encouraged.

Academic Scholar: Candidates should have established funding or the potential to secure external funding.

Clinical responsibilities will align with funding and the candidate's interests, including inpatient and outpatient care, consultations, and follow-ups.

Additional duties include teaching students, training residents, and supervising ID fellows.

Shared Highlights Enjoy flexibility in schedule, clinical work, and research based on your interests Join a collegial team with strong academic and clinical support Benefit from an established academic infrastructure at a growing program Shape the future of the division during an exciting period of expansion Contribute to a strong, strategic vision with upcoming program development Experience significant collegial support in a collaborative environment Maintain an excellent work-life balance while advancing your career Engage in strong partnerships with leading regional medical entities Potential for leadership roles, such as Program Director of the ID Fellowship The University at Buffalo-SUNY is ranked a Best National University and a Top Public School (US News) CommunityInformation Live and work in the heart of a thriving medical corridor.

Buffalo, NY, has undergone a significant transformation, building on its waterfront on the shores of Lake Erie.

You'll enjoy historic architecture; affordable, charming, tree-lined neighborhoods; and proximity to Toronto.

US News ranks Buffalo as a Best Place to Live and Retire in the US Exceptional Livability Score from Area Vibes, A+ grades for Commute, Cost of Living, Housing, and Health & Safety, and an A grade for Amenities A cost of living nearly 8% lower than the national average Excellent public and private schools Major league sports town with NFL and NHL teams An abundance of outdoor recreation, including hiking, biking, paddle boating, and golfing World-renowned symphony orchestra, excellent art gallery, and dozens of universities and colleges, with national and international connections facilitated through the Buffalo Niagara International Airport Facility Location Nestled on the banks of Lake Erie and at the southern end of the Niagara River, Buffalo is New Yorks second largest city right behind the Big Apple.

Cultures blend in this waterfront city known for its culinary delights and friendly inhabitants who welcome newcomers with open arms.

Discover the unique urban and historical neighborhoods that add to the citys charm and character, or spend some time relaxing at one of the 20 parks found around town.

Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.

Internal Medicine, Infectious Disease, Infection, Disease, Physician, Healthcare, Health Care, Patient Care, Hospital, Medical, Doctor, Md
permanent
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Project Processing Archivist - Temporary Appointment - Bancroft Library
Salary not disclosed
Berkeley, CA 2 days ago
Position overview

Position title:
Associate Librarian, Career Status or Potential Career Status

Salary range:
The UC academic salary scales set the minimum and maximum pay determined by rank and salary point at appointment. See the following table(s) for the current salary scale(s) for this position: . A reasonable estimate for this position is $80,349-$91,797 (Associate Librarian, Increment 1-6).

Percent time:
100%

Anticipated start:
As early as Spring 2026. Start date is flexible.

Position duration:
Two years with the possibility of renewal for a third year based on performance and availability of funding

Application Window


Open date: February 19, 2026




Next review date: Thursday, Mar 19, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.




Final date: Friday, Jul 31, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.



Position description

The University of California, Berkeley, is seeking a Project Processing Archivist for a two-year project, with the possibility of renewal for a third year based on performance and availability of funding, to support the processing of literary collections. Among the collections to be processed are those from a Mellon Foundation-funded project to process and promote archival collections relating to women and poetry at The Bancroft Library. These include the papers of poets Mary Fabili, Aya Tarlow, and Red Jordan Arobateau as well as the records of presses and literary magazines, such as Poetry Flash and the City Lights Books records. The project archivist will also process the analog and born-digital papers of author Amy Tan. The successful candidate employs archival standards, tools, and best practices to provide access to collections containing materials in a range of formats, including audiovisual and digital. The successful candidate also applies effective project management strategies and communicates clearly with project stakeholders.



The Environment

The UC Berkeley Library is an internationally renowned research and teaching facility at the nation's premier public university. A highly diverse and intellectually rich environment, Berkeley serves a campus community of 30,574 undergraduate students, 11,336 graduate students, and 1,525 faculty. The Library comprises 20 campus libraries, including the Doe/Moffitt Libraries, The Bancroft Library, the C.V. Starr East Asian Library, and numerous subject specialty libraries. With a collection of more than 12 million volumes and a collections budget of over $15 million, the Library offers extensive collections in all formats and robust services to connect users with the collections and build their research skills. Discover more about our collections and services at the UC Berkeley Library website.



The Bancroft Library of the University of California, Berkeley, is one of the largest and most heavily used libraries of rare materials in the West. Its holdings include more than 800,000 volumes, 210 million manuscript items, 9 million photographs and other pictorial materials, 86,000 microforms, 9.4 million digital files, and 25,000 maps, as well as numerous other categories of unique material. The two largest collections are the Bancroft Collection of Western and Latin Americana and the Rare Books Collection. The archival and rare book materials of the Magnes Collection of Jewish Art and Life are also part of the Bancroft holdings. The Bancroft is home to three research groups: the Oral History Center (formerly the Regional Oral History Office), the Mark Twain Papers, and the Center for the Tebtunis Papyri. The Bancroft Library is an active center of teaching and research. Supporting the programs of about 30 campus departments annually, it mounts a regular series of public exhibitions, roundtable lectures, and open houses. For additional information, please visit the Bancroft Library website.



Responsibilities

The Project Processing Archivist will work under the direction of the Head of Archival Processing and in consultation with other technical services staff, curators, public services staff and, potentially, donors and researchers. Duties will include processing approximately 450 linear feet of literary archival collections and related born-digital materials. The Project Processing Archivist will also participate in outreach activities relating to the project as well as regular departmental activities. Responsibilities include:




  • Archival processing of analog, born-digital, and hybrid archival collections
  • Applying tools used in the special collections and archival communities (e.g., ArchivesSpace, OCLC, Alma, TreeSize, and ePADD)
  • Contributing to project management, which might include helping to manage project documentation, supporting meetings, and contributing to problem-solving and analysis.
  • Overseeing the work of student library employees as needed
  • Consulting and collaborating, as needed, with staff in other Bancroft and UC Berkeley Library units to ensure appropriate processing of varying formats
  • Assisting in planning a public research symposium related to the processed collections supported by the Mellon Foundation grant.
  • Preparing social media and blog posts and a research guide related to the processed collections.
  • Serving a regular weekly two-hour shift on a public services desk


UC Berkeley librarians are expected to participate in library-wide planning and governance, and work effectively in a shared decision-making environment. Advancement is partially based upon professional contributions beyond the primary assignment; the successful candidate will show evidence or promise of such contributions to the Library, campus, UC System, and profession.



The UC Berkeley Library is committed to supporting and encouraging respect and empathy, and nurturing a culture where all employees thrive. The Library seeks candidates who recognize and appreciate one another's contributions, expertise, and accomplishments, and will strive to provide equitable access to a diverse set of collections and services. For more information, please see the UC Berkeley Library Statement of Values.



UC professional librarians are academic appointees and are represented by an exclusive bargaining agent, the University Council - American Federation of Teachers (UC-AFT). This position is in the bargaining unit.



Librarians are entitled to appropriate professional development leave, vacation leave, sick leave, and all other benefits granted to non-faculty academic personnel. The University has an excellent retirement system and sponsors a variety of group health, dental, vision, and life insurance plans in addition to other benefits.



UC Berkeley Library Website:

Bancroft Library Website: visit/bancroft

Library Statement of Values: about/library-values



Qualifications

Basic qualifications (required at time of application)

Advanced degree or enrolled in an advanced degree program.



Additional qualifications (required at time of start)

Advanced degree.



Preferred qualifications

  • Master's degree from an American Library Association (ALA) accredited institution program or equivalent international degree;
  • One year of experience processing archival materials;
  • Formal coursework or training in archival management and theory;
  • Knowledge of and/or experience applying efficient archival processing guidelines and procedures;
  • Knowledge of and/or experience with processing born-digital archival collections;
  • Knowledge of and/or experience with metadata standards like MARC, EAD, and DACS;
  • Knowledge of and/or experience using ArchivesSpace, Alma (or other integrated library systems), and other collection information management systems;
  • Knowledge of and/or experience with project management;
  • Demonstrated analytical, documentation, and communication skills


The Bancroft Library is most interested in finding the best candidate for the job and recognizes that the successful candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't meet all of the preferred qualifications/experiences listed above.



Application Requirements

Document requirements

  • Curriculum Vitae - Your most recently updated C.V.


  • Cover Letter




Reference requirements
  • 3-5 required (contact information only)

References will only be contacted for individuals under serious consideration.



Apply link:
JPF05268

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
Berkeley, CA
temporary
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Insurance Eligibility/Verification Specialist
Salary not disclosed
Orlando, FL 2 days ago

Student Health Services - Insurance:

UCF Health - Student Health Services (SHS) provides various primary and specialty care services to help keep students, faculty and staff at their optimum health. The Health Center is located on the Main Campus. Our services are designed with students, faculty and staff needs in mind. Become a part of our committed UCF Student Health Team as an Insurance Eligibility/Verification Specialist and deliver outstanding care to our community.

The Opportunity:

The Insurance Eligibility/Verification Specialist I supports clinical operations by managing insurance verification, eligibility, and essential administrative tasks. This role is a key point of contact for patient financial navigation and requires a strict commitment to maintaining the confidentiality of Protected Health Information (PHI).

Responsibilities:


  • Verify the insurance eligibility for patients and analyze policy coverage in order to maintain patient accounts in EHR system.


  • Determine deductibles, co-payments, and co-insurance for students and patients in participating insurance plans.


  • Verify that the insurance on file for patient appointments is active.


  • Update accounts with inactive insurance and contact patients for additional information.


  • Receive and verify patient insurance via multiple sources (in-person, phone, email, Qualtrics, kiosk, International Insurance Pool) and determine network status.


  • Collect the payment from patients for student health fees, co-pays, and prior balances. Perform applicable system searches when necessary to determine student status.


  • Assist with the appointments/referrals for departments and serve as the liaison between participating insurance plans and patients. Answer telephone calls. Greet patients and visitors, and direct them to the appropriate office in Student Health Services.


  • Confirm patient's medical insurance coverage to arrange for other services as needed within the assigned specialty Pod (e.g. laboratory, primary care, OB/GYN) with participating plans.


  • Perform other duties as assigned including but not limited to the timely completion of all required university and college training.


Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:


  • Preference may be given to candidates who possess direct experience with insurance eligibility and verification.


  • Preference may be given to candidates proficient with medical terminology


  • Knowledge of Electronic Medical Records (EMR) and how to appropriately use EMR in the performance of work.


  • Preference may be given to candidates who have experience working in a medical office setting.


  • Preference may be given to candidates with excellent communication skills at all organizational levels, as well as with patients and insurance plans.


Additional Application Materials Required:

In addition to your application, please submit a copy of your resume.

Special Instructions to the Applicants:


  • The anticipated hourly range for this position is $15.66 - $17.23. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.


  • This is a time-limited and auxiliary funding position. Employment is subject to the availability of funding and may cease at the time funding for this employment is depleted.


  • Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.


Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:


  • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program


  • Paid time off, including annual and sick time off and paid holidays


  • Retirement savings options


  • Employee discounts, including tickets to many Orlando attractions


  • Education assistance


  • And more...For more benefits information, view the UCF Employee Benefits Guide.


Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Academic Health Sciences Center (AHSC) - Health Center Operations

Work Schedule

Monday - Friday; Within the hours of 8:00 AM-6:00 PM (8 hour shifts/40 hours a week). Occasional Saturdays may be required. Hours are subject to change due to operational needs, special projects and/or emergencies.

Type of Appointment

Fixed Term (Fixed Term)

Expected Salary

$15.66 to Negotiable

Job Posting End Date

AM

Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Not Specified
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Factoring Operations Specialist
Salary not disclosed
Highland, OH 2 days ago
Job Title: Factoring Operations Specialist

Location: Highland Hills Ohio 44122

Duration: 1 Year

Schedule: 8:30 - 5:00, 30 min unpaid lunch, M-F

Position Summary



The Factoring Operations Specialist is responsible for executing accurate, timely back-office processing across payroll, invoicing, funding packets, cash application, and reconciliations that support the delivery of high-quality client service. This role ensures the integrity of financial processing, meets banking deadlines, and partners closely with Portfolio/Relationship Managers to resolve exceptions and maintain a stable factoring portfolio.



Key Responsibilities



Funding & Reconciliation



* Prepare and reconcile weekly funding reports including invoices purchased, accounts receivable activity, and reserve analyses.



* Ensure all reconciliations are accurate, auditable, and completed within required timelines.



Data Preparation & Imports



* Build and validate Excel/CSV files for import.



* Perform accurate data entry for invoices purchased, maintaining consistency across systems.



Cash Movement & Reporting



* Execute wires and ACH transactions in coordination with banking deadlines.



* Generate A/R aging and subsidiary reports; balance payroll and invoicing to accounting statements.



Exception Processing



* Support Relationship Managers by researching and processing exception items.



* Surface discrepancies, partner cross-functionally to resolve them, and document outcomes.



Quality, Compliance & Timeliness



* Meet all daily, weekly, and banking-related processing deadlines.



* Maintain complete, audit-ready records and adhere to internal policies and procedures.



* Identify opportunities for process improvement and workflow efficiency.



Qualifications



Required



* Associate's degree in Accounting or equivalent experience.



* Strong Excel skills and proficiency working across multiple datasets and systems.



* Solid understanding of payroll taxes, accounts payable, accounts receivable, and/or cash posting.



* Highly detail-oriented, organized, and effective at managing deadlines in a fast-paced environment.



* Strong service mindset with the ability to collaborate across teams.



Preferred



* Experience in factoring, payroll processing, or financial operations.



* Familiarity with reconciliation and exception-management workflows.

Not Specified
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