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Join our team as Dining Services Manager. Oversee meal preparation and service for the Kitchen, Restaurant, Café, and Catering. Supervise and manage Dining Managers, Trainers, Restaurant Staff, Utility Staff, and Chef & Culinary Staff, handling training, evaluation, and development.

What we offer  

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact   

• Directly manages the overall dining program including meal service/Front of House and culinary/Back of House program (menu development, preparation, service, delivery and financial) and supports the hospitality program.
• Responsible for the overall supervision and efficiency of dining managers, culinary, utility staff and service staff (including training, evaluating and disciplining). Supports supervision, direction and efficiency of meal service and hospitality with all Dining Staff.
• Manages the financial operation of the Dining program.
• Assures the dining program (meal service and nutrition clinical care) is in compliance with all Federal, State and Local regulations and is provided with a hospitality focus.
• Provides dining service training for functions performed by Dining and Catering Staff and all staff supporting dining programs.

Compensation: Commensurate upon experience starting at $67,000.00 annually.

What you will need  

• Minimum of 5 years food service management experience required, including production, service and sanitation.  
• Flexible with schedule; will be required to work weekends and holidays
• Serve Safe Certified obtained within 6 months of employment. Additional certifications are required by federal, state, and/or local regulations

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Who we are:

Experience the future of senior living and care as soon as you step foot into our doors. Casa de las Campanas offers upscale resort-style living in the scenic area of Rancho Bernardo. Our team of dedicated professionals strives to improve the lives of seniors in our community on a daily basis. Our campus and surroundings reflect the love that our residents have for southern California. Our unique combination of an all-inclusive lifestyle, exceptional hospitality, and stunning location is unmatched. Our well-traveled and outdoorsy senior community enjoys socializing over meals, exploring nearby trails, and taking in breathtaking views. We are currently seeking a talented Certified Nursing Assistant. If you want to experience a fresh perspective on senior living, join us today!

You will enjoy:

* Tuition reimbursement program

* Now offering DailyPay!

* An employee appreciation bonus, which is funded by our residents

* 403 (b) retirement plan with employer match

* Monthly Employee Engagement Activities

* An extraordinary work environment that is both engaging and fun!

Who you are:

* Current California Certified Nursing Assistant Certification

* Current CPR certification

* Minimum of 2 years of CNA experience preferable

* Long Term Care experience preferred

Job Summary:

The Certified Nursing Assistant shall provide direct resident care under the supervision of a licensed nurse and maintain a clean, orderly, and safe environment for all residents, with emphasis on activities of daily living and restoration of a higher level of function.

Essential Job Duties:

* Assists residents in the activities of daily living including, but not limited to ambulation, bathing, dressing, eating, toileting, personal hygiene, and activities

* Promptly reports changes and any unusual occurrences regarding residents to Licensed Nurse

* Participates in admission, transfer, and discharge procedures

* Participates in care planning conferences on assigned residents as requested

* Assist in transporting residents to and from activities and programs.

* Accurately documents required data in a timely manner using appropriate forms.

* Responds to each resident's call light promptly.

* Follows established performance standards and performs duties according to facility policies and procedures.

* Identifies safety hazards and emergency situations and initiates appropriate action immediately

Full- Time, Part Time and Per Diem Available

Shifts available:

* 7:00am - 3:00pm

* 3:00pm - 11:00pm

* 11:00pm - 7:00am

Rate of Pay:

$23.00 - $25.00 per hour

Additional pay differentials of $1.25 per hour for the PM shift and $1.50 per hour for the NOC shift

When you enter a community managed by Life Care Services, you'll immediately feel the warmth of our Hospitality Promises:

* We greet you warmly, by name and with a smile.

* We treat everyone with courteous respect.

* We anticipate your needs and act accordingly.

* We listen and respond enthusiastically in a timely manner.

* We hold ourselves and one another accountable.

* We make you feel important.

* We embrace and value our differences.

* We ask, \"Is there anything else I can do for you?\"

* We maintain high levels of professionalism, both in conduct and appearance, at all times.

* We pay attention to details.

All Employees must be able to pass background checks (fitness for duty physical, fingerprinting, employment references) as required by a licensed residential care facility. Some of the roles in our community require that we ask about your COVID-19 vaccination status.

EOE

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Job ID: 2

*Relocation Assistance to Charlottesville, VA*

The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management.

Responsibilities:

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Managing Health and Wellness:

• Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population.
• Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes.
• Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents.
• Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements.
• Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care.
• Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in.
• Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts.

Medication Management:

• Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population.
• Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews.
• Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members.

Quality Assurance and Regulatory Compliance:

• Tracks, trends, and reports clinical quality data to identify risk.
• Participates actively as a member of the community Quality Assurance and Performance Improvement committee.
• Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes.
• Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement.
• Completes direct report team member staffing and scheduling according to operational and budgetary guidelines.
• Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements.
• Serves as the ICC and CLIA Director as applicable for the community.
• Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements.
• Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations.

Financial Management:

• Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line.
• Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls.
• Understands the internal costs associated with all Sunrise resident care programs.

Training, Leadership and Team Member Development:

• Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs.
• On-boards new RCD leaders and other department coordinators as needed.
• Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members.
• Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community.
• Holds clinical team accountable, corrects actions when necessary, and documents.
• Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director.
• Keeps abreast of professional developments in the field by reading and attending conferences and training sessions.
• Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN).
• Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred.
• Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision.
• Certified in CPR and First Aid.
• Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements.
• Knowledge of infection control practices and prevention of disease transmission.
• Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations.
• Experience in tracking, trending, and analysis of clinical performance data preferred.
• Experience in quality and clinical process improvement and risk assessment preferred.
• Experience in staff development, training, and/or clinical education preferred.
• Proven ability to handle multiple priorities, organize efficiently, and manage time effectively.
• Demonstrated critical thinking, clinical judgment, and decision-making skills.
• Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications.
• Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility.

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that Positively shines with everything you need to reach your goals at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
• Tuition Reimbursement

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Community Name: Sunrise of West Bloomfield

The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members.

• Motivate individuals toward higher levels of performance that are aligned with the organization's vision and values.
• Communicate a clear, customer focused vision, based upon a Resident Centered Model of care.
• Model a strong belief in mission, vision, and purpose.
• Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks.

• Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style.
• Provide clear direction and structure for the team in order to support their success.
• Manage the talent selection process effectively by utilizing Sunrise best practices and resources.
• Embrace workforce diversity.
• Establish stretch but realistic team goals and motivates the team to work together to achieve them.
• Share important and relevant information with the team.
• Ensure consistent and timely orientation and ongoing training is delivered to team members.
• Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution.
• Promote the Employee Assistance Program (EAP) as a resource for team members.
• Research and resolve Hotline Call Reports timely and effectively.

• Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities.
• Convey performance expectations and provide timely feedback to ensure performance standards are met.
• Hold effective one on one meetings with direct reports.
• Provide feedback and counsel on a continuous basis.
• Support team members' career growth by having regular development-focused conversations.
• Utilize and promote Sunrise's development programs as appropriate to prepare high-potential team members for future roles.
• Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions.

• Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust.
• Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently.
• Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions.
• Listen and respond with empathy.
• Treat people with dignity, respect, and fairness.
• Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys.
• Encourage disclosure and facilitate an open exchange of ideas.
• Advocate for both team members and residents.
• Provide frequent and consistent communication with team, residents, and the community.

• Drive organizational and cultural changes needed to achieve strategic objectives, catalyze new approaches to improve results by transforming organizational culture, systems, or products/services, and help others overcome resistance to change.
• Identify change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement.
• Create momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services.
• Facilitate transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns.

• Ensure that the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, craft and implement service practices that meet customers' and own organization's needs, and promote and operationalize customer service as a value.
• Achieve outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement.
• Lead the development and regular review of the engagement improvement plan.
• Resolve customer concerns effectively through consistent use of the problem resolution program.
• Hold consistent and effective Resident Council meetings.
• Achieve customer referrals on a regular, recurring basis and strive to be above the company average.
• Ensure that the leadership team interacts with residents.
• Maintain a commitment to say \"YES\" and the courage to say \"NO\" only when absolutely needed.
• Strive for minimal loss of residents to competitors, with a declining trend that is below company average.

• Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely manner.
• Review customer and secret shopper surveys and act accordingly by instituting appropriate corrective actions in a timely manner.
• Develop a thorough working knowledge of state/provincial regulations and Sunrise policies and procedures dictated for residents and ensures compliance.
• Act as the Community Privacy Representative.
• Ensure all resident administrative files are well maintained, current, and in compliance with state/provincial regulations.
• Follow up on issues identified in the regional team site visit report.
• Follow up on mock survey process.
• Ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety.
• Provide leadership and promotion of the Sunrise Safety and Risk Management policies.
• Review all incident reports and ensures corrective actions are in place in a timely manner.
• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.

• Maintain monthly proactive communication with resident's family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc.
• Oversee the planning of an in-house family event monthly.
• Encourage family involvement via Volunteer Programs.
• Make self available to residents and their families.
• Ensure implementation and maintenance of a family support program.
• Ensure Family Service Meetings are happening regularly according to Sunrise policy.
• Ensure Sunrise Wellness and Resident Care systems are implemented and followed.

• Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving

Company Description

Radius Living Rx is a long-term care pharmacy partner dedicated to supporting senior living communities, including assisted living, memory care, and skilled nursing facilities. Radius Living Rx focuses on delivering accurate, timely medication services while simplifying processes for healthcare teams and improving outcomes for residents. The company provides comprehensive pharmacy solutions such as medication dispensing, delivery, consulting, and regulatory support. With a strong emphasis on communication and collaboration, Radius Living Rx works closely with clinical staff and administrators to ensure seamless medication management and reduce delays in care. Driven by a commitment to service and innovation, Radius Living Rx aims to be more than a pharmacy—serving as a trusted partner that helps communities operate efficiently while prioritizing resident safety and well-being.

Role Description

The Account Manager serves as the primary liaison between the pharmacy and their client communities. This role ensures client satisfaction through proactive relationship management, education, and issue resolution. The Account Manager collaborates closely with internal pharmacy operations, nursing/pharmacy consultants, and facility leadership to deliver exceptional pharmacy services tailored to each community’s needs.

Qualifications

• Bachelor’s degree in healthcare, business or related field – preferred.
• Familiarity with assisted living and skilled nursing facility operations – preferred.
• Strong interpersonal and communication skills with the ability to build trusted relationships at all levels.
• Proven experience effectively troubleshooting and solving customer issues in a positive and pro-active manner, while abiding by the pharmacy scope of practice and capabilities.
• Excellent problem-solving, organizational, and follow-up abilities.
• Proficiency in Microsoft, Outlook, and CRM systems.
• Great attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to deadlines.
• Ability to travel regionally to client facilities as required.

Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.

The Centralized Operations Support Specialist plays a critical role in streamlining and supporting property management operations across multiple locations. This position ensures consistency and efficiency in administrative functions, resident relations, and service quality. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a detail-oriented approach to maintaining high standards in centralized operations.

Location: Corporate Office, Dallas, TX (in office)

Position Type: Full-Time

Pay: 50-53k

Key Responsibilities

• Handle reasonable accommodation requests, ensuring compliance with legal and organizational standards.
• Assist with credit and criminal background overrides by assessing and coordinating exceptions as needed.
• Support the renewal process by managing lease renewals, preparing documentation, and updating systems.
• Support the move in process by managing move in lease packets, preparing documentation, and updating systems.
• Conduct follow-up communications for service requests and ensure quality control via calls and emails.
• Manage resident relations through timely responses to inquiries, concerns, and feedback.
• Oversee Final Account Statements (FAS) by dispatching move out inspections to the onsite team, reviewing and processing move-out statements, including charge assessments.
• Conduct regular lease audits to ensure documentation accuracy and policy compliance.
• Manage invoice approvals and processing, ensuring timely and accurate payments.
• Facilitate employee housing approvals, move-in procedures, and lease packet coordination.
• Support new hires in understanding and adapting to centralized processes and workflows.

Qualifications:

• High school diploma or GED required. Associate’s or Bachelor’s degree in Business Administration, Property Management, Hospitality Management, Real Estate, or a related field is preferred.
• Minimum of 1–2 years of experience in property management, real estate, hospitality, administrative support, or centralized operations.
• Proficiency in property management software is required; experience with Onesite, RealPage, or similar PMS platforms is preferred.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams and adapt to changing priorities.

RR Living's Core Values

• Be Your Best. Do Your Best.

We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness.

• Honesty, Integrity, and an Unwavering Commitment to Excellence:

Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners ' owners. Simply put, we Care.

• Empowered Associates, Obsessively Purpose-Driven and Stronger Together:

Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization.

• The Magic is in the Details:

Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.

• Passion and Care Defines Our Team:

Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.

• Collect trash and recycling bags from residents' doorsteps within an apartment community and transport them to the on-site trash compactor using your truck or vehicle with trailer. No heavy lifting of bulk items, off-site driving, or dumping required.
• Use our company's mobile app on your smartphone to log service details, including arrival, departure, tracking, and non-compliance photos.
• This is a hands-on, physically active position that involves walking the property, climbing stairs, and working outdoors in various weather conditions.

• Pay: Starting at $20 per hour
• Schedule: Evening shifts, typically Sunday-Thursday, starting at 7:00 or 8:00 PM
• Part-Time: Around 10-15+ hours per week
• Close-to-Home Assignments: We do our best to assign you to a property near where you live

• At least 18 years old
• Reliable transportation: open-bed pickup truck or vehicle with trailer
• Valid driver's license & auto insurance (with you listed as a covered driver)
• Authorized to work in the U.S. (proof required upon hire)
• Smartphone with a data plan to use our mobile app

• Ability to lift and carry up to 50 lbs.
• Walk long distances and climb stairs several times during a shift
• Comfortable working around bagged trash and waste
• Able to work outdoors in all types of weather

• Stay Active: Get a workout while you work
• Evenings shift: Perfect for anyone looking to earn extra income on a schedule that works for them
• Fast Pay: Access your earnings quickly with DailyPay
• Career Growth: Opportunities to move into leadership roles
• Referral Bonuses: Earn extra when you refer others to join the team
• Safety First: We provide gloves, vests, and gear

The Sales Specialist 1 is responsible for delivering an exceptional guest experience by executing the Living Spaces Guest Engagement Model. This role focuses on driving sales performance through targeted SPH (Sales Per Hour) and achieving company KPIs while ensuring top-tier guest satisfaction as measured by survey results. Additional responsibilities include maintaining showroom Visual Merchandising Standards to create an inviting and organized environment.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Complete all required training, maintain a strong focus on sales proficiency, and demonstrate ability to meet company expectations.
• Drive guest engagement using the Living Spaces Guest Engagement Model, connect behaviors to sales outcomes, and support guest satisfaction goals.
• Assess daily results, partner with leadership on behavioral expectations, and develop monthly proficiency plans using sales reporting tools.
• Promote a positive store culture that delights guests and achieves revenue targets.
• Execute style guide directives, oversee merchandising and labeling, and ensure completion of Sales Merchandising Fundamentals on the showroom floor.
• Maintain inventory accuracy and comply with company asset protection standards.
• Assist with furniture assembly and preparation according to company guidelines.
• Utilize company tools effectively and adhere to operational processes.
• Able to work weekends and most holidays, lift furniture up to 50 pounds, and thrive in a fast-paced environment.
• Perform additional tasks as assigned to support store operations and enhance guest experience.

Qualifications

Education/Experience: High School Diploma or GED equivalent. 1 years of retail experience in a direct customer interactive environment preferred. High volume experience is preferred. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs.

Position Hiring Range

The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.

Compensation: $15.50 - $20.15

Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Additional available benefits upon meeting eligibility requirements include:

• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Min Compensation: USD $58,500.00/Yr.

Max Compensation: USD $71,250.00/Yr.

Why We Need Your Talents:

Are you motivated, charismatic, and outgoing? This is your chance to be on the cutting edge of entertainment and hospitality at a property with a unique and thrilling company culture. Here at Anne Arundel County's only AAA four diamond rated hotel and casino, your communication skills will be most helpful in prospecting clients for our brand-new venue space as well as 310 guestrooms, including 52 suites.

Your business development, hotel operations, and food and beverage experience will aide in negotiating large scale event contracts. Your friendly disposition will be beneficial in travels to trade shows and other promotional opportunities. Your driven attitude will yield up to 70% bonus pay quarterly!

Where You'll Make an Impact:

• Develop and maintain an account base to achieve revenue goals through proactive sales.
• Prompt response to all inquiries and correspondence from clients, prospects, and lead referrals.
• Follow up on sales leads assigned by leadership.
• Responsible for implementing a sales action plan for the development of designated market segments (with or without food and beverage) which include:
  • Prospecting outside sales calls.
  • Performing site tours.
  • Execute trade shows and sales trips as designated.
• Provide weekly and monthly reports of sales calls and marketing actions as requested by Sales Leadership.
• Step in for Sales Leadership as required in their absence.

• Excellent time management and self-motivation.
• Relationship building and networking skills.
• Excellent communication, presentation, guest relations, and organizational skills.
• Exemplary customer service skills.
• A drive for results as well as a history of delivering.

Must-Haves:

• • Education: Four year college degree or equivalent education/experience.
  • Experience: Minimum of two years of hotel group sales experience.
  • Skill Requirements:
    • Exceptional client prospecting, negotiation, and closing skills.
    • Experience/account knowledge of the Mid-Atlantic Region preferred.
    • Direct experience with all or some of the following hotel segments is required: Group: Corporate, Association, SMERF, Catering Events
    • Knowledge of Delphi FDC preferred.
    • Professional written correspondence skills.

Physical Requirements:

• Lifting, pushing, and carrying up to 20lbs.
• Infrequent bending/kneeling.
• Frequent walking, standing, and sitting.
• Climbing steps.
• No. of employees supervised: No formal supervisory responsibility.
• Travel required: Frequent for outside sales calls.

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour/7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Work with a great team where you feel appreciated and make a difference!     

• Provide warm and engaging personal care services, assistance, support and companionship.
• Administer or assist with medication for residents according to the Resident Care Plan.
• Engage residents while checking on their wellbeing and communicate changes in condition or Care Plan.
• Inspire your team and collaborate with the Health Services Director in assessing and documenting resident assessments at state or Brightview specified intervals.

The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant), certifications/training, etc. Brightview regularly reviews and adjusts compensation ranges.

• You have a positive attitude and love working with people! 
• A graduate of a state approved school of nursing.
• A current state license as a Practical/Vocation Nurse.
• Minimum of one year of experience in assisted living, hospice, home health, acute or long-term care environment.
  

Discover the Brightview Senior Living Difference!

1. Dedicated to Excellence: We lead the industry with a passion for delivering top-notch services and groundbreaking care.

2. Embracing Community: Join a supportive and inclusive environment that prioritizes your professional growth, development and advancement.

3. Impactful Work: Make a meaningful difference in the lives of our seniors, contributing to their joy and well-being every day.

4. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being.

5. A Place to Flourish: Embrace diversity, foster innovation, and access the tools and resources for personal and professional growth. Join our vibrant team at Brightview Senior Living and be valued as an integral part of our community.

Equal Opportunity Employer

At Brightview, we believe that diversity of thought, experience, perspective, and backgrounds makes us stronger. We welcome and celebrate all that makes us unique and we choose not to discriminate on the basis of race, color, creed, religion, sex, pregnancy, age, marital status, national origin, citizenship status, military status, physical or mental disability, sexual orientation, genetic information or any other characteristic protected by law or not related to the specific requirements of a particular role. We are, by choice and without question, an equal opportunity employer.