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Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Medical Support Assistant.

Job Title: Medical Support Assistant (MSA).

DESCRIPTION OF SERVICES:

The Medical Support Assistant is the responsible for the performance and coordination of appointment scheduling.

Responsibilities:

Consistently responds to internal and external customer requests for assistance in a courteous, professional, cooperative, and helpful manner.

Answers the phone within 5 rings and follows appropriate telephone etiquette. Listens attentively to questions and confirms understanding by restating to the caller. Will collect adequate information before transferring a call to nurse, provider, social work, etc.

MSA has general knowledge of use and check in of all patients via Patient Check-in (PCI).

Serves Patient Relations Representative and actively listens to feedback, patient concerns and can self-resolve patient complaints / co-worker concerns in a tactful, professional manner.

Understands the roles and responsibilities of others in the team, participates in team huddles. All employees are expected to be courteous and cooperative and to work to achieve the goals of the clinic. This includes professional, constructive, and open communication with supervisor and other employees. Performance must demonstrate the ability to adjust to change or work under pressure in a professional pleasant manner.

MSA manages and completes assigned work, provides input on work progress and/or impediments, works collaboratively and maintains efficient workflow.

Receives reviews, prepares, and ensures correct punctuation, spelling, grammar, format, styles and oversees the incoming and outgoing correspondence.

MSA will continuously update patient demographics, to include phone number, address, next of kin, emergency contact and insurance capture.

Proficiency and daily use of personal computers, Outlook, Teams, ISS, VISTA, CPRS, PCI, HSRM, PPMS and Consult Tracking Management (CTM).

Proficiency in updating no-shows within 24 hours of appointment. Monitoring incoming and outgoing faxes and mail, in accordance with HIPPA standards.

MSA provides support to patient aligned care team.

Knowledge in use of VA software such as CPRS, ISS, VISTA, CTM, PCI, HSRM, PPMS, and

Advanced MSA is responsible for workflow, completion, and hand-offs for assigned work, for example, the monitoring of two calls and a letter for recall reminders, which may apply to the following reports/metrics NEAR Report, 90 Day Warning Report, Primary Care Management Module, dual enrollment, and any other access related reports.

MSA routinely reviews and uses data from reports used to collaborate with team members for patient appointments and communicates scheduling issues to their supervisor.

Responsible for following scheduling practices, ensuring Veterans are scheduled within the VA guidelines.

Responsible for meeting all Compliance and Business Integrity standards regarding ICB and scheduling accuracy.

Ensure compliance with VA Community Care scheduling processes.

Responsible for meeting all workload requirements and timeliness.

Assess compliance with The Joint Commission (TJC) and other regulatory program review criteria that govern service and ensure that requirements are in place and are compliant as evidenced by both internal and external reviews.

Demonstrate participation and knowledge in the facility’s Compliance and Business Integrity Program to prevent violations of the law as well as maintaining high ethical standards.

Ensure all patients are identified with two appropriate patient identifiers, per policy.

Always maintains computer and IT security. Accepts full responsibility for all transactions under his / her badge, access and verify codes, and protection or equipment, hardware, or software. Uses access security codes only in the performance of official duties.

Accepts full responsibility for protecting electronic and printed files containing sensitive information.

Protects information from unauthorized release, loss, alteration, or deletion, following applicable regulations and instructions in the computer access agreement.

Contractor MSA staff shall complete all mandatory required training per VAMC policy.

Contractor MSA staff shall be aware of all laws, regulations, policies, and procedures relating to Privacy, Confidentiality and HIPPA and comply with all standards.

Contractor shall maintain zero (0) breaches of privacy or confidentiality.

MSA staff shall complete all performance standards within VA guidelines.

REQUIRED AND DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

U.S citizen

Have a High School education or GED equivalent.

Oral and written proficiency with English

Knowledge of Computer software such as Microsoft Word, Excel, Outlook, and Microsoft Office Suite.

Type at least 50 WPM

Have no health or physical disability restrictions that interfere with the performance of assigned duties.

Knowledge of medical terminology

Minimum 12 months of experience as Medical Support Assistant

Location: Remote – Applicant must reside within 50 miles of Salt Lake City UT, 84148

Schedule: Monday – Friday 8:00am – 4:30pm, MT, excluding federal holidays; contractor personnel will work an 8-hour shift.

Clearance Level Required: Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.

Health and Infection Control Requirements

This position is assigned to a Department of Veterans Affairs (VA) facility and requires compliance with all applicable OSHA healthcare safety standards and VA infection control policies.

Selected personnel must provide documentation of required health screenings, immunizations, and training prior to the start of work. These requirements may include, but are not limited to:

• Tuberculosis (TB) screening / Tdap vaccination / Annual Influenza vaccination (unless medically contraindicated)
• Proof of immunity for Measles, Mumps, Rubella (MMR) and Varicella
• Documentation that the Hepatitis B vaccine has been offered
• Bloodborne pathogen training in accordance with OSHA standards

Documentation must be current and submitted prior to the first duty shift as required by the VA Contracting Officer (CO) or Contracting Officer’s Representative (COR).

JAMISON CORPORATE OVERVIEW:

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.

Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.

Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.

Jamison’s commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.

Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.

All applications must be submitted through our application system at:

Center for Autism and Related Disabilities:

The Center for Autism and Related Disabilities (CARD) is the largest of the seven regional autism programs in Florida. Funded through an annual legislative allocation, the center serves over 25,000 residents of central Florida on the autism spectrum across their lifespan through consultative individual and family support, training and technical assistance, and public awareness, with a mission of optimizing the potential of people with autism and related disabilities.

CARD is a clinical service center within the College of Health Professions and Sciences.

The Opportunity:

As a Program Support Assistant, you will join a high-impact team of professionals dedicated to empowering individuals with autism, their families, and their communities. We operate as a collaborative team united by a mission to create the educational materials, communication supports, and digital resources that help people with Autism Spectrum Disorder achieve academic success and personal fulfillment. This role is ideal for a detail-oriented professional who enjoys a blend of creative design and administrative precision. While your primary home will be the Center for Autism and Related Disabilities (CARD) office, you will also play a key role in bringing our mission to life through occasional community events in the evenings and on weekends.

This is a grant-funded position through June 30, 2026, with the potential for renewal. It offers a unique vantage point to gain specialized skills in disability support, digital accessibility, and program operations within a mission-driven environment.

Classification Title: Office Support Assistant

Responsibilities:

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• Assist in the design and production of educational materials and social media content using Canva, Adobe Creative Suite, and video editing software.

  
  

• Complete data entry and document preparation with a high degree of precision, strictly adhering to HIPAA and FERPA privacy regulations.

  
  

• Follow detailed written task analyses to ensure all materials meet program standards under the direction of the Program Manager or Director.

  
  

• Provide on-site support for community events, assisting with setup, logistics, and client interaction.

  
  

• Utilize PC systems and data processing software to maintain accurate records and project workflows.

  
  

Minimum Qualifications:

High School Diploma or equivalent and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

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• Experience in data entry, digital file management, and maintaining website/social media updates.

  
  

• Proven ability in handling phone follow-ups, general office coordination, and supporting the logistics of community events and programs.

  
  

• Familiarity with creating Social Stories, visual supports, and other materials used to support individuals with disabilities.

  
  

• Proven ability in social media content creation, website development, or basic video editing, with specific experience using Microsoft Office, Canva, Meta (Facebook/Instagram), Adobe Creative Suite, WordPress, and Final Cut or Premiere Pro.

  
  

The most successful candidates may possess the following qualities:

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• Exceptional organizational skills, the ability to multitask in a busy environment, and a high level of accuracy in all tasks.

  
  

• Flexibility to work a varied schedule, including occasional evenings and weekends, to support our community initiatives.

  
  

• A working understanding of HIPAA and FERPA privacy and confidentiality regulations.

  
  

Special Instructions to the Applicants:

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• This is a Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

  
  

• This position requires a Level 2 Background Check through the Florida Department of Law Enforcement (FDLE) Clearinghouse prior to employment. For more information, please visit the FDLE Clearinghouse: .

  
  

• Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business. Frequent travel with personal vehicle in the Central Florida area (Volusia, Brevard, Orange, Osceola, Lake, Seminole and Sumter counties), with mileage and toll reimbursement at state rate.

  
  

• The anticipated pay rate for this position is $14.00-$16.29 per hour. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

  
  

• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

  
  

• Flexibility to work some evenings and weekends as needed to support events and programs (Willingness and availability to work a varied schedule when needed).

  
  

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

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• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  
  

• Paid time off, including annual and sick time off and paid holidays

  
  

• Retirement savings options

  
  

• Employee discounts, including tickets to many Orlando attractions

  
  

• Education assistance

  
  

• And more...For more benefits information, view the UCF Employee Benefits Guide.

  
  

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Additional Requirements related to Research Positions:

Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.

The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, postdoctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Sales Support Assistant, Group Sales (Seasonal) Starting at $19.00Support group sales operations through efficient administrative, contracting, order processing, and billing assistance.

Collaborate with the Sales Support Area Manager and Event Execution Area Manager to ensure seamless coordination and top-tier client service.Manage sales contracts, ensuring timely execution, signatures, compliance, and storage.

Initiate all appropriate post-contract activities.Accurately process sales and event initial orders and manage any updates.

This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.Assist as needed with event execution for corporate outings, youth programs, and events.Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records.Proficiency in Microsoft Office Suite and familiarity with Windows.Experience with Salesforce CRM and related software.Customer service experience via phone and email.

Sales Support Assistant, Group Sales (Seasonal)

Starting at $19.00

Position Overview:

Support group sales operations through efficient administrative, contracting, order processing, and billing assistance. Collaborate with the Sales Support Area Manager and Event Execution Area Manager to ensure seamless coordination and top-tier client service.

What You'll Do:

• Manage sales contracts, ensuring timely execution, signatures, compliance, and storage. Initiate all appropriate post-contract activities.
• Accurately process sales and event initial orders and manage any updates. This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.
• Partner with event teams for successful event execution handoff.
• Assist as needed with event execution for corporate outings, youth programs, and events.
• Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records.
• Collaborate with corporate/regional leadership on product setup, pricing adjustments, and compliance. Ensures aspects for product and pricing workflows maintain compliancy standards as provided by Internal Audit division.
• Other duties as assigned

What You'll Need:

• Minimum age of 16.
• Proficiency in Microsoft Office Suite and familiarity with Windows.
• Experience with Salesforce CRM and related software.
• Strong problem-solving, time management, and attention to detail.
• Excellent written and verbal communication skills.
• Customer service experience via phone and email.
• Friendly, outgoing personality.
• Ability to pass a drug test and background check if 18 or older.

Sales Support Assistant, Group Sales (Seasonal)

Starting at $19.00

Position Overview:

Support group sales operations through efficient administrative, contracting, order processing, and billing assistance. Collaborate with the Sales Support Area Manager and Event Execution Area Manager to ensure seamless coordination and top-tier client service.

What You'll Do:

• Manage sales contracts, ensuring timely execution, signatures, compliance, and storage. Initiate all appropriate post-contract activities.
• Accurately process sales and event initial orders and manage any updates. This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.
• Partner with event teams for successful event execution handoff.
• Assist as needed with event execution for corporate outings, youth programs, and events.
• Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records.
• Collaborate with corporate/regional leadership on product setup, pricing adjustments, and compliance. Ensures aspects for product and pricing workflows maintain compliancy standards as provided by Internal Audit division.
• Other duties as assigned

What You'll Need:

• Minimum age of 16.
• Proficiency in Microsoft Office Suite and familiarity with Windows.
• Experience with Salesforce CRM and related software.
• Strong problem-solving, time management, and attention to detail.
• Excellent written and verbal communication skills.
• Customer service experience via phone and email.
• Friendly, outgoing personality.
• Ability to pass a drug test and background check if 18 or older.

Sales Support Assistant, Group Sales (Seasonal)

Starting at $19.00

Position Overview:

Support group sales operations through efficient administrative, contracting, order processing, and billing assistance. Collaborate with the Sales Support Area Manager and Event Execution Area Manager to ensure seamless coordination and top-tier client service.

What You'll Do:

• Manage sales contracts, ensuring timely execution, signatures, compliance, and storage. Initiate all appropriate post-contract activities.
• Accurately process sales and event initial orders and manage any updates. This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.
• Partner with event teams for successful event execution handoff.
• Assist as needed with event execution for corporate outings, youth programs, and events.
• Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records.
• Collaborate with corporate/regional leadership on product setup, pricing adjustments, and compliance. Ensures aspects for product and pricing workflows maintain compliancy standards as provided by Internal Audit division.
• Other duties as assigned

What You'll Need:

• Minimum age of 16.
• Proficiency in Microsoft Office Suite and familiarity with Windows.
• Experience with Salesforce CRM and related software.
• Strong problem-solving, time management, and attention to detail.
• Excellent written and verbal communication skills.
• Customer service experience via phone and email.
• Friendly, outgoing personality.
• Ability to pass a drug test and background check if 18 or older.

Sales Support Assistant, Group Sales (Seasonal)

Starting at $19.00

Position Overview:

Support group sales operations through efficient administrative, contracting, order processing, and billing assistance. Collaborate with the Sales Support Area Manager and Event Execution Area Manager to ensure seamless coordination and top-tier client service.

What You'll Do:

• Manage sales contracts, ensuring timely execution, signatures, compliance, and storage. Initiate all appropriate post-contract activities.
• Accurately process sales and event initial orders and manage any updates. This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.
• Partner with event teams for successful event execution handoff.
• Assist as needed with event execution for corporate outings, youth programs, and events.
• Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records.
• Collaborate with corporate/regional leadership on product setup, pricing adjustments, and compliance. Ensures aspects for product and pricing workflows maintain compliancy standards as provided by Internal Audit division.
• Other duties as assigned

What You'll Need:

• Minimum age of 16.
• Proficiency in Microsoft Office Suite and familiarity with Windows.
• Experience with Salesforce CRM and related software.
• Strong problem-solving, time management, and attention to detail.
• Excellent written and verbal communication skills.
• Customer service experience via phone and email.
• Friendly, outgoing personality.
• Ability to pass a drug test and background check if 18 or older.

Job Description:

Are you a people focused problem solver who thrives in a dynamic, fast paced setting?

If you're someone who combines a service oriented mindset with drive, initiative, and exceptional attention to detail, we'd love to meet you. We're looking for an energetic, high performing professional who thrives in a fast paced, rewarding environment.

In this role, you'll regularly work with sensitive information, collaborating with GM executive assistants and senior leaders in the business unit, requiring strong judgment, discretion, and professionalism.

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• Assist with calendar and appointments, resolve scheduling conflicts and coordinate with attendees
  
• Assist with travel arrangements including travel-related visas
  
• Responsible for expense reimbursements ensuring all reports are submitted timely with required receipts and documentation in accordance with QC travel policy for approval.
  
• Responsible for lunch orders including coffee, snacks and last-minute lunch order pick-ups from QC cafe
  
• Reconcile P-card
  
• Assist with general office duties such as supply ordering, off-site set-ups, supporting meeting set-ups, visitor support to include onsite badging and escorting of customers/partners and vendors
  
• Other general duties may include: covering for business unit GM executive admins during vacation/sick time; submitting janitorial cleaning requests and other special projects such as team events
  
• Perform project work as assigned by manager