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At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
Essential Job Duties And Responsibilities- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
- Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
- Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
- Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
- Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
- Complete Omni-Channel orders daily.
- Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
- Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
- Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
- Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
- Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
- Supervise and delegate tasks to Sales Associates in the absence of management.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Follow all opening and closing procedures.
- Observe associate performance and provide timely and appropriate feedback to the store management.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- At least 1 year of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
- Exceptional guest service skills.
- Provide genuine and friendly assistance to every guest during each visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work in a fast-paced, rapidly changing environment.
- Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
- Operate the POS computer system and properly complete the required paperwork.
- Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
- Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
- Problem-solving skills and judgment abilities.
- Follow instructions furnished in written, oral, or diagram form.
- Deliver bank deposits following loss prevention safety guidelines.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
- Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation: $14.50 - $17.25
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
Essential Job Duties And Responsibilities- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
- Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
- Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
- Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
- Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
- Complete Omni-Channel orders daily.
- Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
- Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
- Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
- Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
- Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
- Supervise and delegate tasks to Sales Associates in the absence of management.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Follow all opening and closing procedures.
- Observe associate performance and provide timely and appropriate feedback to the store management.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- At least 1 year of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
- Exceptional guest service skills.
- Provide genuine and friendly assistance to every guest during each visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work in a fast-paced, rapidly changing environment.
- Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
- Operate the POS computer system and properly complete the required paperwork.
- Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
- Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
- Problem-solving skills and judgment abilities.
- Follow instructions furnished in written, oral, or diagram form.
- Deliver bank deposits following loss prevention safety guidelines.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
- Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation: $8.50 - $11.25
\"Is your passion in retail?\" We are looking for a Part Time Keyholder for our store in Long Beach, CA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. \"Do you have the gift of motivating those around you?\" The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.
CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!
Responsibilities
- Create and ensure a cohesive work environment that inspires engagement of associates
- Possess the UNTUCKit CORE values
- Confidently execute UNTUCKit University training and participate in daily chat-in activities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers' needs and provide assistance and information on product features
- Create a fun, relaxed environment for customers to feel comfortable shopping
- Maintain stock room
- Open and close the store
- Actively maintain a tidy sales floor
- Remain knowledgeable on products offered and discuss available options
- Cross sell products
- Team up with co-workers to ensure proper customer service
- Be a vital part of brand decisions with customer feedback and observations
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and . At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements Schedule will vary weekly but should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
QualificationsWhat it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services
Additional InformationAs an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and . At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements Schedule will vary weekly but should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
QualificationsWhat it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Promoting Diversity & Inclusion Work Ethic Omni Channel Services
Additional InformationAs an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
Essential Job Duties And Responsibilities- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
- Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
- Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
- Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
- Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
- Complete Omni-Channel orders daily.
- Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
- Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
- Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
- Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
- Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
- Supervise and delegate tasks to Sales Associates in the absence of management.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Follow all opening and closing procedures.
- Observe associate performance and provide timely and appropriate feedback to the store management.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- At least 1 year of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
- Exceptional guest service skills.
- Provide genuine and friendly assistance to every guest during each visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work in a fast-paced, rapidly changing environment.
- Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
- Operate the POS computer system and properly complete the required paperwork.
- Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
- Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
- Problem-solving skills and judgment abilities.
- Follow instructions furnished in written, oral, or diagram form.
- Deliver bank deposits following loss prevention safety guidelines.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
- Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose.
GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation: $8.50 - $11.25
Role Overview
The Key Account Manager (KAM) is responsible for managing and expanding Pion’s most
strategic customer relationships within the Boston market. This role is central to the
company’s growth strategy and carries meaningful ownership over revenue performance,
account expansion and long-term customer value.
The KAM operates with a high degree of autonomy and accountability, working in a
performance-driven environment where accurate forecasting, structured account
planning, and disciplined execution are essential. This is not a transactional sales role - it
requires strategic thinking, scientific credibility and operational rigor.
Key Responsibilities
Strategic Account Management
Own and execute comprehensive account plans aligned to company growth targets
Build deep, multi-level relationships across R&D, Analytical, CMC and Procurement
Understand customer workflows, strategic priorities, and long-term pipelines
Position Pion as a long-term partner through value-based, consultative engagement
Identify expansion opportunities tied to new applications, enhanced products and
evolving customer needs
Sales Execution & Growth
Deliver against defined revenue and growth objectives for assigned territory
Manage complex sales cycles involving capital equipment, consumables and
services
Maintain disciplined pipeline management, opportunity qualification and
forecasting
Ensure CRM accuracy and timely updates to support operational planning and
leadership visibility
Set and manage customer expectations around manufacturing schedules, lead
times and delivery constraints
Operational Excellence & Rigor
Operate with a high level of structure, accountability and follow-through
Partner closely with Operations, Manufacturing, Applications, and Service to drive
predictable outcomes
Proactively identify risks and constraints, escalating appropriately and early
Contribute to continuous improvement of sales processes, tools, and cadence
Customer Advocacy & Internal Collaboration
Serve as the primary commercial owner for assigned territory accounts
Coordinate internal resources to ensure successful installations, adoption and
ongoing value realization
Act as the voice of the customer, providing actionable feedback to Product and
Leadership teams
Navigate escalations and competitive pressures with professionalism and clarity
Market & Competitive Insight
Maintain strong awareness of regional market dynamics, competitors and emerging
technologies
Represent Pion customer meetings, scientific forums and industry events
Identify high-growth opportunities within pharma, biotech, CDMOs and academic
institutions in the Boston ecosystem
Qualifications & Experience
Required
Advanced degree in Chemistry, Pharmaceutical Sciences, Engineering or a related
scientific discipline preferred
5+ years of experience in life sciences sales
Demonstrated success managing complex, high-value strategic accounts
Strong understanding of drug development workflows
Ability to operate eectively in a performance-driven, growth-oriented environment
Strong organizational skills with a track record of operational discipline and
execution
Willingness to travel regionally and occasionally nationally
Preferred
Experience selling analytical instrumentation or pharmaceutical enabling
technologies
Familiarity with capital equipment sales cycles
MBA or advanced scientific degree
Experience working cross-functionally within a global organization
What Success Looks Like
Measurable contribution to Pion’s strategic growth targets
Strong penetration and expansion within assigned key accounts
Accurate forecasting and disciplined account management
High customer trust and long-term partnership development
Consistent demonstration of operational excellence and accountability
Why Join Pion
Be part of a respected scientific company entering an exciting new growth phase
Work with enhanced technologies that are expanding Pion’s impact in drug
development
Operate in a role where individual performance directly influences company
success
Collaborate with a knowledgeable, committed team focused on execution and
results
Competitive compensation, incentive plan and benefits
About the Company
Flexitech Group, with 1300 employees across 7 countries, specializes in manufacturing braking and cooling systems for the automotive market. As a Tier 1 supplier and spare parts provider, we are leaders in our field, delivering advanced technologies to ensure everyone’s safety.
About the Role
To support our growth and development ambitions, we are looking for a Key Account Manager to join our team as soon as possible on a permanent contract. As a Key Account Manager, you will play a crucial role in developing and securing our customer portfolio. Your mission is twofold:
- Grow and secure existing business, ensuring profitability and long-term partnerships.
- Identify and develop new business opportunities, supporting our strategy of continuous growth.
You will serve as the main interface between customers and internal teams (Engineering, Quality, Operations etc.), leading commercial negotiations and driving strategic actions to meet both customer expectations and Flexitech’s objectives.
Responsibilities
- Develop and implement strategic commercial action plans aligned with company objectives.
- Identify, pursue, and secure new business opportunities (prospecting, RFQs, market studies).
- Lead commercial negotiations (pricing, contracts, terms, annual reviews).
- Build strong, trust-based relationships with customers, actively managing communication and expectations.
- Monitor project progress and collaborate with internal teams to ensure successful delivery.
- Manage forecasting, budgeting, and profitability for your customer accounts.
- Ensure alignment with Flexitech’s processes (quality, safety, compliance, governance).
Qualifications
- Bachelor’s degree or higher in Business or Engineering (Mechanical Engineering is appreciated).
- Minimum 3-5 years of experience in a similar Key Account or Business Development role within the automotive industry.
Required Skills
- Bachelor’s or Master’s degree in Business Administration, Commerce, or a related field
- Proven experience in the automotive industry
- Strong commercial acumen and proven negotiation skills
- Solid understanding of automotive industrial processes and project management methodologies (PPAP, APQP, etc.)
- Proficiency in MS Office, with advanced Excel skills required; knowledge of ERP systems such as SAP is a strong advantage
- Fluent in English; additional languages are a plus
- Customer-oriented mindset with a strong focus on business performance and continuous improvement
- Ability to operate effectively within a matrix organization and manage complexity.
- Autonomous, proactive, and solution-driven
- Capable of leading without formal authority, influencing and aligning cross-functional teams
- Excellent interpersonal skills with strong international and intercultural awareness
What we offer:
At Flexitech, you will join a committed and passionate team where collaboration and innovation drive performance. We offer:
- A dynamic and international work environment within a fast-paced automotive context.
- Direct exposure to key customers and the opportunity to contribute tangibly to business growth and performance.
- A competitive salary package aligned with market benchmarks and tailored to your level of experience, including variable compensation linked to performance.
- Autonomy and trust to manage your accounts and projects with real ownership and accountability.
- Concrete career development opportunities within a growing and innovation-driven industrial group.
Equal Opportunity Statement
Flexitech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all qualified candidates are considered fairly, regardless of gender, age, ethnicity, disability, or any other protected characteristic.
Interested in this opportunity? Apply now!
Wireless CCTV LLC ("WCCTV"), located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.
The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:
- Rapid deployment pole cameras
- Mobile surveillance trailers
- Time lapse video services
The Company currently has an opportunity for a National Key Account Manager for our mobile surveillance systems selling into the Retail industry. The role requires an ambitious and results-driven sales "hunter" as the role's emphasis is on cold calling and prospecting efforts leading to new logo acquisition and expanded strategic presence within the Retail sector. Specific responsibilities include:
New Business and Expand Existing Business Revenue
- Responsible for identifying and generating new business opportunities by cold calling and prosecting key accounts in the Retail vertical nationwide.
- Research and identify potential customers using various direct methods such as cold calling and indirect methods such as networking, referrals and industry databases. Schedule and conduct self-generated sales meetings and fully explore the customer’s needs/requirements. Identify, qualify and assess customers' needs to determine suitable products and services. Demonstrate the most relevant products and services that will support each customer’s needs.
- Work closely with the internal Sales support team in scheduling and conducting scheduled sales presentations with customers. Conduct meetings booked by the internal Inside Sales (BDE) team and fully explore the customer’s needs/requirements. Demonstrate the most relevant products and services that will support each customer’s needs.
- Perform in-depth and informative reporting on activities for review by internal Sales management. Provide regular updates on market conditions and competitor activity, including upcoming threats/opportunities, as necessary to assist new product development and marketing efforts.
- Utilize the Company's CRM system to prepare all new equipment sales or rental quotes and maintain up to date status of pipeline development, business development activities, customer contact information, notes and any other relevant customer information.
Sales Planning and Administration
- In conjunction with the National Sales Manager and internal Business Development team, plan an effective sales strategy for the vertical, execute plan and deliver monthly sales activity and revenue targets.
- Provide internal Sales management with accurate weekly pipeline of activity and sales forecast and opportunities.
- Maintain all sales, customer information and activity in the CRM.
- Provide additional data, sales and/or customer information to internal Sales management when requested.
Marketing
- Attend regular marketing strategy meetings with Marketing and Sales management to discuss marketing plans and lead generation activity. Provides feedback to Marketing on effectiveness of all marketing campaigns and programs.
Qualifications:
- Associate’s degree in Business, Marketing or related discipline or equivalent required. Bachelor's degree in Business, marketing or related discipline preferred.
- Minimum of four to six years of previous B2B commercial sales experience in the CCTV, access control, electronics or related industry selling into the Retail industry required.
- Must be competent in cold calling and have key characteristics of a ‘hunter’.
- Must have proven track record in achieving activity-based sales targets on short and/or medium sales cycle.
- Proven ability to identify sales opportunities and leverage internal & external resources appropriately. Strong qualification skills are a must to be successful in this role along with a proven ability in meeting and exceeding sales revenue targets.
- Strong knowledge and understanding of the sales planning process, pipeline development, sales forecasting and marketing strategy.
- An excellent communicator who can build, develop and maintain relationships with both new and existing customers and internal staff with ease.
- Excellent presentation skills required and experience conducting customer sales meeting virtually and in person.
- Excellent organization, time management and attention to detail are a must.
- Demonstrated ability to prepare complete and accurate quotes and proposals as well as sales orders is required.
- Effective computer skills to include MS Office (Word, Powerpoint and Excel), Outlook and Teams. Previous experience using CRM such as Salesforce required.
- Ability to work independently as well as part of a team.
Ability to travel nationally up to 10% required.
Compensation & Benefits:
- An annual base salary up to $80,000 basic salary per year DOE and up to $50,000 bonus per year, with a projected OTE of $130,000 per year for high performing sales incumbents.
- 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
- Company provided medical, dental, vision, short-term disability and life insurance plans.
- 401k Plan with Company match of up to 4% and immediate vesting.
- Mileage reimbursement for use of a personal vehicle.
WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidates can expect to receive comprehensive coaching and support through detailed and ongoing internal training programs designed to help grow your own personal success in your career within the Company.
Wireless CCTV LLC is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.
** This is a very low travel (less than 20% and all local, very rare overnights) Hybrid (4 in office, 1 from home) role that will be seated with plant staff in the front office**
Salary Expectations:
-115-130K
-10% bonus
Keys to this role:
-Focus on Stellantis Account
-No direct reports
-Tier-1 supplier sales for mass production products with minimum 5 years direct experience with Stellantis.
JOB SUMMARY
Increase sales with assigned customers and regional programs. Oversee customers platforms in collaboration with other global Key Account Managers to ensure activities in USMCA are carried out in accordance with established specifications, schedules, and budgets. Coordinate interdepartmental functions to quote on time for customers’ requests. Drive program team members to complete tasks and meet with them on a regular basis for quote status and plan future activities. Initiate new growth platforms to develop concrete business plans for additional opportunities in USMCA “Sales Plan”. Articulate the business strategy and competitive differentiation internally and externally for business opportunities. Develop detailed quote strategies including specific action steps (open item list, customer approach and follow ups, tech shows, etc.).
DUTIES AND RESPONSIBILITIES
- Develop/maintain assigned customer accounts.
- Acquisition of new business with assigned customers.
- Confirm content of RFQ (ESAW, Math/CAD data available, Volumes, etc...).
- Organize Kick off meeting to start quote process.
- Enter new business quotes/actions in assigned customer Portals for USMCA
- Enter opportunities by issuing EPM in SAP for internal quotes.
- Track RFQ due dates and notify responsible parties of approaching due dates.
- Maintain Sales Plan in SAP system “ZTYP” for assigned costumer USMCA vehicles.
- Maintain and store costumer contracts and review with Finance team.
- Maintain sales price overview with the USMCA plant and make sure all sales prices match costumer contract.
- Issuing orders in SAP system “EPMs” for new quotes, quote potentials and engineering changes and track the activities related to those EPMs together with program manager.
- Monitor customer feedback, market and technology trends and competitor activity to identify opportunities.
- Research and analyze markets working with Technical Development group to understand current customer and platform needs and develop business strategy to maximize company product portfolio.
- Support customer meetings and negotiations with respect to CAPEX, profit, capacity, and production site incl. final contract agreement in collaboration with Global Key Account and Sales directors.
- Manage commercial activities including quoting, negotiating incl. yearly business metrics, obtaining PO, invoicing, and ensuring payment.
- Lead and responsible for regional quote activities, includes providing the approval document to CFO for regional quotes.
- Responsible for Sales and Profit with assigned customer.
- Support global key accounts and Sales directors with global platform quote activities.
- Support assigned Program Managers on awarded work utilizing APQP to ensure all customer objectives are met including financial, timing, engineering change management and manufacturing metrics.
- Regular exchange with Engineering Management in regards of market trends, customer trends and competitor development.
- Main contact of internal departments and assigned customers on commercial topics.
- Understand and review customer terms and conditions, review updates with legal departments and sales director on regular bases.
- Manage Case Studies of potential localization to low-cost regions in regards to cost reduction programs.
EDUCATION AND EXPERIENCE
- Bachelor’s degree completed in Engineering or Business Administration or another related field.
- From 2 to 5 years of professional experience in Sales, in a medium to high volume manufacturing environment in automotive sales.
- Tier 1 preferred.
- Proven success in managing large projects commercially.
- Financial modeling and analysis experience, with emphasis on high growth situations.