Deepgram, AI Jobs in Usa
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Primary Skills: Prompt Engineering(Expert), AI automation (Advanced), AI agents (Expert), Supply chain (Intermediate), no code & low code (Proficient).
Contract Type: W2
Duration: 6 Months with possible extension
Location: Boston, MA ()
Pay Range: $50.00-$58.49 Per Hour
#LP
Job Summary:
This is a dynamic role for a Business Analyst III, focusing on translating supply chain use cases into automated workflows and AI agents using enterprise no-code/low-code platforms. The ideal candidate will design, build, and maintain AI-powered solutions to streamline processes within a $1.8B supply chain operation, working directly with supply chain teams to co-develop solutions and conduct user acceptance testing. Expectations include managing 5-8 projects concurrently with high autonomy, optimizing AI agent performance, and ensuring solution longevity through detailed documentation.
Key Responsibilities:
- Design and implement automated workflows and AI agents for supply chain tasks.
- Conduct iterative testing and user acceptance testing with supply chain teams.
- Configure workflow logic, decision trees, automation sequences, and integration points for AI functionality.
- Develop hybrid solutions integrating analytics dashboards with AI workflows for process automation.
- Document workflow configurations, prompt patterns, and decisions in detail for non-technical user maintenance.
- Expertise in prompt engineering and AI platform management
- Proficiency in no-code/low-code workflow automation tools
- Deep understanding of AI agent training, context windows, model limitations, and hallucination mitigation.
- Basic technical understanding (APIs, data structures, integrations)
Knowledge of supply chain operations (procurement, inventory management, logistics) is strongly preferred.
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Local candidates only. You must be a W2 employee and we can not work with third party clients.
Software Engineer – Generative AI Applications |
Company’s Early Clinical Development (ECD) team is looking for a Software Engineer to design and build next‑generation applications that integrate generative AI into clinical development workflows. You’ll work with AI scientists, full‑stack engineers, and cross‑functional partners to deliver innovative, user‑centric tools that support Clinical Science, Operations, Medical Writing, Regulatory, and Quality teams.
What You’ll Do
- Develop and deploy software that integrates LLMs and AI‑driven capabilities
- Build intuitive front‑end interfaces and scalable backend services
- Design and maintain RESTful APIs and deployment pipelines
- Write clean, well‑documented, testable code; participate in code reviews
- Stay current on AI/ML advancements and evaluate new technologies
- Collaborate with data scientists, engineers, and product teams to embed AI into clinical development tools
- Monitor production systems and optimize performance
Who You Are
- Full‑stack engineer with strong experience building AI‑enabled applications
- Deep understanding of modern AI/LLM capabilities, limitations, and best practices
- Strong communicator who can work across scientific and technical teams
Minimum Requirements
- Bachelor’s or Master’s in CS, Engineering, Math, or related field
- 5+ years full‑stack development experience
- Expertise with Vue.js or React, plus backend frameworks (FastAPI, Django, Flask, Next.js)
- 2+ years building or deploying AI/ML applications
- Experience with REST APIs, prompt engineering, and containerized workflows (Docker, Kubernetes)
- Strong automated testing skills (unittest, jest, Playwright)
- Familiarity with Agile development
- Experience with AWS, Snowflake, and scalable system design
- Experience integrating LLMs, RAG systems, or chatbots
Preferred
- Experience with LLM fine‑tuning, AI agents, HuggingFace, LangChain, TensorFlow, or PyTorch
- Experience with Office.js add‑ins, WebSockets, JWT, or CRDTs (Yjs)
- Background using NLP/LLMs on clinical text or knowledge of clinical development
Key Responsibilities:
- Design and deploy observability frameworks leveraging tools such as Grafana, Dynatrace, Prometheus, ELK, Splunk, etc. Define best practices for monitoring, alerting, and visualization across hybrid and multi-cloud environments.
- Develop strategies for monitoring KPIs tied to business outcomes (e.g., sales performance, supply chain efficiency, customer experience).
- Collaborate with business and IT teams to identify key metrics and integrate them into dashboards and alerting systems.
- Implement AIOps solutions using industry-leading platforms like OpenAI, AWS Bedrock, Google Gemini, Anthropic, and similar technologies.
- Develop predictive analytics and anomaly detection models to proactively identify and resolve operational issues.
- Integrate observability tools with ITSM platforms and automation workflows. Enable automated root cause analysis and remediation using AI/ML models.
- Provide observability strategies for infrastructure (servers, storage, cloud), applications (microservices, APIs), and networks (LAN/WAN, SD-WAN). Collaborate with DevOps, SRE, and IT operations teams to ensure end-to-end visibility and reliability.
- Establish observability standards, KPIs, and SLAs for performance and availability. Ensure compliance with security and regulatory requirements in monitoring solutions.
- Develop scalable architecture using LLMs, agentic frameworks, and multi-modal AI technologies.
- Build AI-powered analytics platforms for IT operations analysis, anomaly detection, and predictive insights.
- Architect and deploy intelligent chatbots for IT support and self-service capabilities.
- Integrate AI solutions with existing IT operations tools and workflows.
- Implement automated remediation and root cause analysis using AI/ML models.
Qualifications:
- 10-13 years of relevant experience
- Hands-on experience with Grafana, Dynatrace, and other monitoring platforms.
- Practical experience implementing AI-based solutions for anomaly detection, predictive maintenance, and automated remediation. Familiarity with OpenAI, Bedrock, Gemini, Anthropic, or similar AI platforms.
- Strong understanding of infrastructure, application architectures, and networking. Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes).
- Proficiency in Python, Bash, or similar scripting languages for automation and integration.
- Strong experience with LLMs (OpenAI, Anthropic, Gemini, Bedrock) and agentic AI solutions.
- Hands-on experience in designing AI architectures for enterprise IT environments.
- Proficiency in Python or similar languages for AI model integration and automation.
The role focuses on supporting, stabilizing, and enhancing automation and AI-driven processes in production environments.
You will work closely with development, business, and infrastructure teams to ensure high availability, reliability, and continuous improvement of automation solutions.
Job Description Experience: 3–5 Years Daily Responsibilities: RPA & Agentic AI Support (Primary Focus) Provide L2/L3 production support for UiPath bots and Agentic AI-driven workflows Support Document Understanding pipelines (classification, extraction, validation issues) Monitor bot and agent execution, identify failures, and perform root cause analysis (RCA) Troubleshoot queue failures, bot breakdowns, credential issues, and orchestration failures Assist in maintaining AI decision flows, agent handoffs, and execution consistency Development & Enhancement Design and enhance automation workflows with robust exception handling and retry mechanisms Support end-to-end automation lifecycle (development, testing, deployment, production support) Implement improvements to increase bot/agent efficiency and reduce failure rates UiPath Platform Expertise Work extensively with: UiPath Orchestrator (Queues, Jobs, Triggers, Assets, Logs) Unattended bots (primary), with exposure to attended bots Debug and optimize automation workflows and production issues Support integrations with enterprise systems (e.g., SAP, AS400, web applications) Production Monitoring & Incident Management Monitor automation processes and ensure SLA compliance Handle incident management, problem management, and change requests Review logs, identify patterns, and implement preventive fixes Enhance alerting and monitoring mechanisms for proactive issue resolution Collaborate with Business Analysts, Developers, and Infra teams Participate in release planning and production deployment activities Maintain runbooks, SOPs, and knowledge base documentation Ensure adherence to governance and automation standards Basic Qualifications / Requirements 3–5 years of experience in RPA development and production support Strong hands-on experience with: UiPath (Orchestrator, workflows, debugging) UiPath Document Understanding Exposure to Agentic AI / AI-driven automation concepts Experience supporting production environments (incident, problem, change management) Knowledge of: SQL and relational databases API integrations and data handling Experience with SAP / AS400 integrations is a plus Familiarity with programming/scripting (VB.NET, Python, or similar) Strong analytical and troubleshooting skills Preferred / Nice-to-Have Skills Exposure to Microsoft ecosystem: Azure services Power BI / Power Platform Copilot / AI services Experience with: Azure Kubernetes Service (AKS) or containerized environments DevOps pipelines (CI/CD, release management) Knowledge of Enterprise Monitoring & Observability: Application Insights Azure Monitor Logging frameworks and alerting systems Understanding of: Agent frameworks and AI orchestration architectures Data platforms (e.g., Cosmos DB, ADLS, Fabric) Key Competencies Strong troubleshooting and debugging mindset Ability to work in Agile/Scrum environments Effective communication with technical and business teams Proactive approach to monitoring and issue prevention Ability to correlate technical failures with business impact Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
and scaling AI agents — across our customer segments via consulting (SI/GSI) and technology (ISV) partners.
You will work closely with partners to build AgentCore-powered solutions that leverage agent orchestration, memory, tool
integration, and identity management capabilities, positioning AWS as the choice for enterprise agentic AI workloads.
This role requires a unique blend of strategic thinking, technical depth in agentic AI architectures, and business development
acumen. You will help partners understand and capitalize on the AgentCore value proposition — including its managed runtime, built
-in agent-to-agent communication, and seamless integration with Bedrock (model access, Guardrails, Knowledge Bases).
The ideal candidate will have experience creating, communicating, and driving successful partnership strategies at scale, ideally
with a background in sales or business development within the AI/ML or cloud infrastructure space. You should possess a
demonstrated ability to think strategically about business, product, and technical challenges — particularly around emerging
agentic AI patterns — and leverage data to uncover opportunities for AgentCore adoption and partner-led revenue growth.
Key job responsibilities
* Lead the development and execution of AIML go-to-market strategies for partners
* Collaborate closely with Sales, Customer Success, Marketing, and Product teams to drive comprehensive partnership initiatives
* Create scalable programs and deliver insightful business reviews to unblock partner challenges and drive growth
* Develop operational planning documents and serve as an AIML subject matter expert supporting broader internal teams
About the team
The AWS Data and AI Partner GTM team accelerates growth through our biggest bets and amplifying our most impactful partners. We focus on partners with the highest potential for impact, investing in key ISVs, systems integrators, and high-potential startups who can accelerate adoption of strategic AWS services and initiatives. Through technical leadership, partner channel experience, and go-to-market expertise, we create repeatable models that empower both our partners and AWS field teams to accelerate service adoption and deliver customer outcomes.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 6+ years of developing, negotiating and executing business agreements experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Experience managing joint GTM success with technology partners, including development and tracking of joint sell-with and sell-through business activities
- Familiarity with AWS Partner Network (APN) programs, competency frameworks, or marketplace listings- Experience interpreting data and making business recommendations
- Familiarity with agentic AI frameworks and patterns (e.g., multi-agent orchestration, tool-use, RAG, memory/state management)
- Working knowledge of AWS AI/ML services, particularly Amazon Bedrock, SageMaker, and related infrastructure
- Understanding of LLM-based application architectures including agent runtimes, guardrails, and identity/access patterns
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , CA, Mountain View - 162,7 ,200.00 USD annually
USA, CA, San Francisco - 162,7 ,200.00 USD annually
USA, NY, New York - 162,7 ,200.00 USD annually
USA, WA, Seattle - 147,9 ,100.00 USD annually
UiPath Developer – Agentic AI & Maestro
About WonderBotz
WonderBotz is a global leader in intelligent automation, delivering innovative RPA and AI solutions that help organizations scale efficiently, reduce costs, and unlock new opportunities. Our team blends technical expertise with business insight to ensure clients achieve measurable success.
Role Overview
We are seeking a UiPath Developer with hands-on experience in Agentic AI and Maestro orchestration. You will design, build, and optimize automation solutions that integrate advanced AI capabilities, ensuring seamless execution across enterprise-scale environments. This role requires strong technical skills, creativity in solution design, and the ability to collaborate with cross-functional teams.
Key Responsibilities
- Develop, configure, and deploy automation workflows using UiPath Studio and Orchestrator.
- Integrate Agentic AI capabilities into RPA solutions to enable intelligent decision-making.
- Utilize Maestro for orchestration, monitoring, and scaling of automation programs.
- Collaborate with business SMEs to gather requirements and translate them into technical designs.
- Build and maintain reusable components, libraries, and frameworks for automation.
- Conduct testing, debugging, and performance tuning of automation solutions.
- Document processes, technical specifications, and best practices.
- Provide support for production deployments and ongoing maintenance.
Qualifications
- 3–5 years of hands-on UiPath development experience (Studio, Orchestrator, Robots).
- Proven expertise with Agentic AI integration in automation workflows.
- Experience with Maestro for orchestration and enterprise automation management.
- Strong understanding of RPA lifecycle (design, development, testing, deployment, support).
- Familiarity with programming languages (VB.Net, C#, Python, SQL) is a plus.
- Knowledge of AI/ML concepts, NLP, and intelligent document processing preferred.
- UiPath certifications (Developer, Advanced RPA Developer) highly desirable.
Desired Characteristics
- Strong problem-solving and analytical skills.
- Excellent communication skills for technical and non-technical stakeholders.
- Ability to work independently and in collaborative team environments.
- Detail-oriented with a focus on quality and scalability.
- Passion for innovation and continuous learning in automation and AI.
Talent Acquisition Manager – AI Infrastructure & Engineering
San Francisco, California
Hybrid Working
We are expanding our global team and launching a new office in San Francisco.
WNTD is looking for an experienced Talent Acquisition Manager to join our Talent Solutions team and support the continued growth of AI infrastructure and accelerated compute platforms across North America.
This role will support one of the most significant AI infrastructure expansion programmes currently underway, focused on building next generation platforms powered by NVIDIA accelerated compute.
You will work closely with senior technical leaders to attract and hire talent across the full infrastructure stack including software engineering, AI platforms, GPU environments and large scale compute infrastructure.
This is a delivery focused role supporting high growth engineering programmes across AI infrastructure and cloud platforms.
The Role
You will lead hiring across multiple engineering disciplines spanning software engineering, AI infrastructure platforms and high performance compute environments.
Working closely with technical leadership and programme stakeholders, you will build pipelines of high quality candidates and manage fast moving hiring plans across several technical workstreams.
Key Responsibilities
• Build and manage talent pipelines across software engineering, AI infrastructure and GPU compute environments
• Proactively source talent across the United States through mapping, referrals and direct outreach
• Screen candidates for technical capability, experience and long term fit
• Partner with engineering leaders to define hiring priorities and role requirements
• Maintain clear tracking of hiring pipelines and delivery progress
• Support wider Talent Solutions activity during peak delivery phases
• Ensure a professional and consistent candidate experience
• Champion fair and inclusive hiring practices
Key Experience
• Proven experience hiring across complex engineering environments
• Strong track record building pipelines across software and infrastructure roles
• Comfortable engaging with technical stakeholders and discussing engineering topics
• Excellent communication and stakeholder management skills
• Strong organisation with the ability to manage multiple roles simultaneously
What We Offer
• Competitive salary and benefits
• Opportunity to support one of the fastest growing AI infrastructure build programmes globally
• Growth within a high performing delivery focused team
• Hybrid working model
• A collaborative culture that values ownership, pace and problem solving
Additional Requirements
• Ability to commute to the San Francisco office
• No visa sponsorship available
• Hybrid working model
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As an Audit Lead, you'll support audit engagements of varying complexity, often participating in cross-functional, risk-based assurance and advisory projects, contributing to the quality of audit work. A key aspect of this role involves testing models and model-related tools as part of audit engagements. You will support Auditor-In-Charge (AIC) responsibilities and maintain knowledge of financial services regulations, effectively responding to and interacting with regulators.
This role provides support and oversight to multiple audit engagements and participates in the review of engagement planning, fieldwork, and reporting. You will also manage strategic initiatives and assist with the development and implementation of a risk-based audit plan. You will serve as, and/or partner with, subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. You will also adhere to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.
Relocation assistance is available for this position.
What you'll do:
- Contribute to continuous monitoring, advisory activities, special reviews, and investigations.
- Ensure assigned audit engagements are completed objectively, professionally, and timely, adhering to audit standards.
- Identify control weaknesses and recommend improvements, drafting audit issues and reports for client leadership and conducting follow-up.
- Support quality of audit reviews and propose updates to the universe risk assessment based on audit results.
- Build client relationships to drive strategic objectives.
- Communicate effectively with business/clients, delivering risk-based and difficult messages, and potentially with regulators and executive leaders.
- Provide coaching and guidance to other auditors, ensuring timely and quality deliverables, and may provide engagement evaluations.
- Provide input into the internal audit universe and risk profiles, updating risk assessment information.
- Participate in the development and execution of the annual audit plan, assessing and covering risks.
What you have:
- Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.
- 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience.
- Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.
- Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work.
- Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes.
- Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls.
- Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit.
- Experience in overseeing work with both internal and external partners in a highly collaborative environment
- Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities.
- Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.
What sets you apart:
- AI/ML Knowledge: Comprehensive understanding of AI/ML concepts, lifecycle stages, data sourcing, model types, tools, applications, and model risk management principles.
- AI Risk Management Expertise: Proficient in identifying, assessing, and mitigating risks associated with AI systems (e.g., safety, data integrity, privacy, security, biases).
- Model Risk & Control: Deep knowledge of model risk frameworks and control testing methodologies.
- Regulatory & Governance Expertise: Familiarity with AI-related regulatory guidance (e.g., SR 11-7, OCC 2011-12) and emerging governance principles (e.g., NIST AI RMF, ISO/IEC 42001, EU AI Act).
- AI Explainability & Transparency: Ability to evaluate interpretability techniques for regulatory and business transparency.
- Emerging Technology Awareness: Awareness of generative AI, LLMs, and automated decisioning frameworks to assess evolving risks and adapt audit techniques.
Compensation range: The salary range for this position is: $143,320 - $273,930
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are seeking a curious and motivated AI & Systems Operations Associate to join our team in Chicago. This is an entry-level opportunity ideal for a recent graduate or early-career professional who is excited about artificial intelligence and interested in how emerging technologies can improve the way businesses operate.You do not need to be an AI programmer or have a technical degree. What matters most is that you are analytical, tech-comfortable, and naturally curious about AI tools and new technologies. If you regularly explore tools like ChatGPT, enjoy learning new platforms, and like figuring out smarter ways to solve problems, this role could be a great fit.
You will work closely with internal teams to help support AI tools, operational systems, and technology-driven workflows.
Key Responsibilities
- Assist in supporting and maintaining internal operational systems and technology platforms
- Use AI tools to help improve workflows, research solutions, and increase efficiency
- Review and monitor AI-generated outputs to ensure accuracy and usefulness
- Help identify opportunities to streamline internal processes through technology
- Support the adoption and use of new tools and systems across teams
- Assist with documentation, testing, and improvement of technology-driven workflows
- Stay informed on emerging AI tools and technologies that may benefit the business
Qualifications
- Bachelor’s degree required (any field – Liberal Arts, Business, Technology, etc.)
- Strong curiosity about artificial intelligence and emerging technologies
- Comfortable using modern technology platforms and software tools
- Familiarity with AI tools such as ChatGPT or similar platforms
- Strong critical thinking and problem-solving abilities
- Organized, detail-oriented, and eager to learn
- Ability to work hybrid in Chicago (3 days per week in-office)
Nice to Have (Not Required)
- Exposure to workflow or contract management platforms such as Ironclad
- Internship or academic experience involving technology, research, or operations
- Interest in legal technology, legal operations, or business systems
- Basic understanding of automation, AI tools, or digital workflows
Why Zensar?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!
QA / Quality Engineering Delivery Lead
Location: Secaucus, NJ (Hybrid – 3 days onsite)
Employment Type: Full-time / Contract
Experience: 12–15 years
Domain: Retail
Role Overview
We are seeking a QA / Quality Engineering Delivery Lead to own end-to-end quality delivery while driving QE transformation and modernization initiatives, including AI-augmented testing and intelligent automation frameworks. This role demands a tool-agnostic automation mindset, strong leadership capabilities, and the ability to balance BAU delivery with future-ready QE transformation, leveraging GPT-based testing and AI-led quality practices.
Key Responsibilities:
- Own quality outcomes across programs, releases, and product lines
- Lead day-to-day BAU QA delivery, including:
- Test planning & execution
- Defect management
- Release validation and go/no-go readiness
- Drive QE assessments and build continuous improvement & transformation roadmaps
- Define and execute modern test automation strategies across:
- UI, API, Mobile, and End-to-End (E2E) automation
- Lead AI-augmented testing initiatives, including:
- GPT/LLM-based test case generation
- Intelligent test design and risk-based testing
- Self-healing automation and test optimization
- Promote shift-left and shift-right testing by partnering with:
- Product Management
- Engineering
- DevOps and SRE teams
- Embed quality early in the SDLC through CI/CD and cloud-native testing
- Establish and track quality metrics, KPIs, and dashboards
- Provide clear visibility into quality status, risks, and dependencies for senior stakeholders
- Mentor QA/QE teams and foster a continuous improvement and innovation culture.
Required Skills & Experience
Must Have
- 10–14 years of experience in QA / Quality Engineering
- Proven leadership experience managing QA/QE teams in Agile & DevOps environments
- Strong hands-on expertise in test automation frameworks, including:
- Selenium, Playwright, Cypress (any one or more)
- Exposure to Tricentis Tosca (preferred but not mandatory)
- Solid experience in:
- API & integration testing
- Test data management
- Defect lifecycle management
- Demonstrated experience conducting:
- QE maturity assessments
- Automation ROI analysis
- QE transformation planning
- Ability to manage BAU delivery alongside modernization and innovation initiatives
- Strong Retail domain experience (POS, eCommerce, supply chain, merchandising systems preferred)
AI-Augmented & Intelligent QE (Mandatory Focus)
- Hands-on or leadership experience with AI-driven QE practices, including:
- GPT / LLM-based test case & test scenario generation
- AI-assisted exploratory testing
- Intelligent test selection, prioritization, and impact analysis
- Experience building or adopting intelligent automation frameworks with:
- Self-healing capabilities
- Dynamic locators & adaptive scripts
- Familiarity with:
- Generative AI usage in QE pipelines
- Prompt engineering for test generation
- Ability to operationalize AI in QE, not just PoCs
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