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Our client is a globally recognized European leader in bioprocess technologies, specializing in precision-engineered analytical lab equipment and control systems for the life sciences sector. With operations spanning approximately 80 countries and a long-standing heritage, they serve leading research institutions, pharmaceutical companies, and industrial biotech firms worldwide.

Our client is seeking a Director of Operations to lead the day-to-day operational performance of their U.S. assembly site with full accountability for safety, quality, delivery, cost, and people performance. The successful candidate will translate global operational strategies into effective local execution, build scalable manufacturing infrastructure, and establish processes that support aggressive growth targets in the North American market while maintaining the precision and compliance standards synonymous with the company's Swiss engineering heritage.

The ideal candidate is an accomplished operational leader with deep expertise in precision manufacturing or engineered products, proven success managing site-level operations with P&L accountability, and the ability to excel in a matrix organization with international reporting structures. This role offers a unique opportunity to shape operational capabilities for a growing North American operation while leveraging the resources, expertise, and reputation of an established global organization.

Key Responsibilities:

• Direct all production activities, material flow, production planning, purchasing, logistics, and supply chain operations to ensure efficient and compliant delivery of biotechnology instrumentation
• Execute corporate operations strategies, standards, and KPIs at the site level; establish performance targets and implement monitoring systems to drive on-time delivery, customer satisfaction, and optimal resource utilization
• Manage site-level budget, cost control, and operational results; identify and implement cost-reduction strategies and margin improvement opportunities without compromising quality
• Oversee purchasing, procurement, vendor management, inventory control, and warehousing operations to ensure material availability, favorable commercial terms, and supply chain efficiency
• Develop, maintain, and continuously improve manufacturing documentation, SOPs, and process controls in alignment with quality systems and regulatory requirements (ISO, OSHA)
• Serve as primary North American operational liaison with Swiss headquarters on manufacturing standards, quality requirements, technology transfer initiatives, and process improvements
• Lead capacity planning, facility infrastructure projects, and continuous improvement programs to support business scaling and operational excellence

Key Qualifications:

• Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or related field required; Master's degree or MBA preferred
• Minimum 8–10 years of progressive leadership experience in operations, assembly, or plant management, preferably in industrial, engineered products, or precision instrumentation environments
• Proven track record managing site-level operations with full accountability for safety, quality, delivery, cost, and people performance
• Strong knowledge of OSHA regulations, EHS requirements, and U.S. labor law in manufacturing settings
• Hands-on experience with Lean Manufacturing, Operational Excellence, continuous improvement methodologies, and data-driven decision-making
• Proficiency with SAP or similar ERP systems strongly preferred; solid understanding of supply chain management, vendor management, and warehousing in precision manufacturing environments
• Experience working in matrix organizations with international reporting lines; familiarity with European mid-sized company culture highly beneficial.

ABOUT MONIQUE LHUILLIER

Established in 1996, the Monique Lhuillier brand has become synonymous with luxury, femininity, allure and unparalleled glamour. The company is one of the leading fashion houses in design, quality, and creativity. With a passion for creating collections that are both feminine and modern, Monique Lhuillier continues to design ready-to-wear, accessories and bridal collections that are luxurious, chic and true to her aesthetic.

ABOUT THE OPPORTUNITY

A Monique Lhuillier Sales Consultant is responsible for providing exemplary service to our clients with a tailored selling technique, extensive product knowledge, and styling capabilities in both Bridal and Ready to Wear. The ideal candidate will be able to personify the Monique Lhuillier spirit through a deep understanding and conveyance of brand image and products.

ABOUT YOU

• 3-5+ years of experience in a similar high-end luxury retail boutique environment
• Proven sales record in fashion with a transferable client list
• Experience in the special-order process from Point of Sale through Alterations
• Possesses a passion for the Monique Lhuillier brand aesthetic in both Bridal and Ready to Wear
• Ambassador of exquisite style with the ability to communicate garment fit and construction to clients
• Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
• Strong understanding of client needs and expectations
• Ability to project an approachable and professional image in personal demeanor, appearance and manner
• Adheres to company policy and confidentiality - is a true ambassador for the brand with strong sense of responsibility - setting the standard
• Versatile and flexible; embraces change and is consistently able to develop and adapt to the needs of the business
• Driven to learn and grow, grasp new concepts quickly, prioritizes efficiently and is organized
• Excellent communication and analytical skills, both oral and written, with an emphasis on the details
• Team player, “no task is too big or too small” attitude
• Proactively contributes to creating a team atmosphere that is professional, collaborative, and enjoyable
• Knowledge of computer systems, which include Microsoft Office
• Required to work a flexible schedule based on business needs that includes evening and weekend requirements
• Additional language fluency is a plus

WHAT YOU’LL DO

• This position is a true ambassador of Monique Lhuillier. All daily duties revolve around romance and expertise required to close sales while handling the smallest of details that each client requires.
• Meet and exceed sales goals while continually developing new methods to increase sales and further cultivate client relationships
• Display a strong attention to detail and follow up with the art of multi-tasking and remaining calm in a fast-paced environment
• Ability to always ensure the highest level of customer service within the boutique
• Guarantee cross and up-selling amongst all product categories
• Optimize all opportunities to grow your client book and acquire new clients
• Discuss and convey interest with clients on knowledge of trends in the luxury market
• Continual practice of qualitative monitoring and regular updating of client information in order to retain and expand business
• Foster open and constructive communication with team members, always collaborative and proposing effective solutions
• Handle all communication and requests of clients in a timely, professional and engaging manner

A reasonable estimate of the current hourly rate is $23.00-$30.00, annualized from $47,840 - $62,400 + generous commission program. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

ADDITIONAL INFORMATION:

FLSA Status: Non-Exempt

Benefits Include:

• Medical, Dental, and Vision
• Life Insurance
• 401(k)
• Paid Time Off
• Paid Company Holidays
• Exclusive Employee Sales
• Employee Discount

ABOUT THE COMPANY:

True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality.

THE PURPOSE:

The Specialist, Sales Operations – International serves as the operational lead and right-hand partner to the Sales Operations Manager, supporting the strategic execution of international wholesale operations. This role owns end-to-end order management, drives cross-functional coordination, and proactively identifies risks and opportunities to maximize revenue, compliance, and customer satisfaction.

THE ROLE:

• Manage end-to-end order processing for international wholesale and distributor accounts from order entry through final shipment
• Serve as a primary operational point of contact for Sales, customers, and cross-functional partners
• Drive daily communication with customers and Sales to address inventory needs, order changes, and account maintenance
• Run and analyze forecast, fulfillment, and risk reports to support revenue targets and planning decisions
• Partner with Planning to align inventory supply and demand and proactively flag risks and mitigation strategies
• Coordinate with Logistics, Production, and DC teams to ensure timely, compliant shipments aligned with customer guides and requirements
• Assess financial and operational risk within the order base, including RTVs, swaps, cancellations, defects, and dilution targets, and recommend action plans
• Oversee inventory allocation and transfers across multiple virtual and physical warehouses to optimize fulfillment
• Manage customer portals end-to-end, including PO validation, ASN issuance, labeling, compliance documentation, and ongoing requirements
• Drive weekly and ad hoc reporting to cross-functional stakeholders with clear insights and recommendations
• Act as a key operational partner to multiple domestic and international distribution centers
• Provide guidance, troubleshooting, and escalation support for complex operational issues
• Support data entry and transactional work as needed during peak periods

YOU ARE:

You are a highly analytical and proactive operator who thrives in complex, fast-moving environments. You bring strong problem-solving skills and exercise sound independent judgment to drive outcomes, while maintaining exceptional attention to detail. You communicate confidently and effectively across functions, balancing tactical execution with a clear understanding of broader business impact. You are comfortable owning processes end-to-end, identifying risks and opportunities, and translating data and insights into clear action. You are advanced in Excel and data analysis and enjoy using information to influence decisions and improve results.

REQUIRED MINIMUM EXPERIENCE:

• 3+ years of experience in sales operations, wholesale operations, or international operations
• Advanced Excel skills (pivot tables, formulas, VLOOKUP/XLOOKUP, data analysis)
• Deep understanding of wholesale, EDI, allocation, and account management processes
• Proven experience managing customer portals and compliance requirements
• Strong organizational skills with the ability to manage complex workflows
• Experience running, analyzing, and presenting operational reports

PREFERRED EXPERIENCE:

• Experience supporting or scaling international wholesale businesses
• Experience working with major customer portals (e.g., Amazon, Urban Outfitters, department stores)
• Full Circle and/or NuOrder experience
• Experience working toward sales targets, budgets, and revenue goals
• Familiarity with customer guides, manuals, and compliance documentation

ADDITIONAL ROLE INFORMATION:

• Compensation: The anticipated base salary range for this role is $72,000 - $80,000 annually. This is a full-time, exempt position. This range represents the low and high end of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
• Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.
• Work Model: This role is based in El Segundo, CA and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs.
• Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.

True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs.

Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements.

In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll-related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at California residents may review additional disclosures at