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The Media Supervisor is responsible for the negotiation and placement of all media for existing clients. As a Supervisor, you are responsible for all video, FEP, and advanced TV negotiations and account maintenance. The Supervisor will be part of a team assigned to specific clients and help manage the account from the start of negotiations to the final campaign wrap up and help manage a team of buyers assigned to the accounts. The Supervisor will mentor and train assistants and buyers. The successful candidate must also be a creative thinker, incorporating the latest media trends and innovations, including streaming video and online video. The Supervisor will learn to deal effectively with clients and work closely with our planning group in managing budgets, developing strategies, negotiating media buys, and executing customized enhancements. It is imperative that this candidate follows technology and creative work to stay on top of pertinent information and trends.
Responsibilities
- The Video Investments Supervisor will manage all aspects of the national buying process, including the development of branded content, detailed audience tracking, strategic negotiations, and tactical scheduling.
- Execution of Data-driven and Addressable TV and Video campaigns when applicable.
- Must deal effectively with clients and work closely with our media planning group in developing strategies and customized enhancements.
- The ideal candidate will also have some experience dealing with other outside agencies or have the desire to oversee partner agencies.
- Creative right brain thinker with a keen business sense.
- Ability to mentor, train and supervise the younger members of the team.
- Understands how to determine best KPI for client objectives and main metrics to evaluate for best KPI return. Can successfully pull in past or projected campaign metrics to support media recommendation
- Forms strong relationships with media vendors.
- Researches and reports on trends, innovations, and changes that affect media buying.
- Ability to present in person and virtually.
- Maintains Strong client relationships developed by participating in regular client/agency meetings.
- Ability to lead team in developing buys that are strategic, deliver on client objectives and meet goals.
- Ensure proper delegation and workflow for team on all projects
- Supports and delivers on MAGNA agency-wide media partnerships targets in a way that benefits client in a cost effective way.
Required Skills & Experience
- Passionate about advertising and the ability to spread that passion to others
- Solid experience in developing, negotiating and executing National TV, Video and Digital Streaming campaigns
- Exposure to advanced TV and alternative currencies
- Multi-screen negotiation experience key
- Personal Computer proficiency; MS Office preferred including MS Outlook.
- Solid math and computer skills required, along with excellent writing skills.
- Experience with media buying and media research software
- Skilled communicator
- Ability to present to an audience
Desired Skills & Experience
- 3+ years of agency experience preferred
- Bachelor's degree in business administration/marketing preferred.
- Advanced Excel and PowerPoint skills preferred.
- Some management or supervisory experience preferred.
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email .
Salary Range$80,000—$90,000 USD
Business Overview
IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at Summary
The Negotiator, Video Partnerships role is responsible for negotiating, placing and maintaining National video buys on behalf of our clients. Negotiators must work collaboratively with other disciplines such as Strategy, Communications Design, and Client Advice and Management. A Negotiator, Video Partnerships will always exhibit a collaborative and fair demeanor with media partners to honor the Initiative culture and service commitments we declare in the marketplace.
Responsibilities
* Responsive to client requests including research reports, preparing schedules, buying highlights
* Assist in preparing deck slides for client buy presentations
* Train and manage the workloads of Associates, Video Partnerships, and review documents and reports prepared by them
* Assist in Upfront negotiations and execute scatter needs
* Help with the evaluation of media plans of National TV linear as well as alternative video including OTT, cinema, online video, video on demand (VOD)
* Place, confirm and monitor media holds/orders; Screen content per client buying guidelines
* Execute smooth day-to-day account activities: Enter buys into MBOX and ensure system reflects accurate buys, update buy summary documents, monitor network buys daily based on audience delivery data to ensure delivery in flight
* Secure necessary Audience Deficiency Unit (ADU) weight
* Pull research reports as needed including Rankers, Dimensions, overnights
* Negotiate pricing that reflects efficiencies and clients' objectives
Required Skills & Experience
* Excellent written and verbal communication skills
* Solid negotiating skills and experience collaborating with Strategy and Communications Design teams
* Proficient in Microsoft Office, specifically Excel and Word
* Knowledgeable in media math
* Proficient with MBox or equivalent Inventory Management system
Desired Skills & Experience
* Able to work as part of a team in a deadline-driven, high-pressure environment
* 1+ years of Media experience. Preferably as a Partnerships Associate
* Proven problem-solving ability
* Detail-oriented with exceptional organizational skills and multi-tasking capabilities
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .
Salary Range$70,500—$70,500 USD
NOW HIRING – Installation Technician
Oklahoma City
Bevco is looking for a hands-on Installation Technician to join our team!
We are a service partner for Coca-Cola and install beverage equipment in restaurants, convenience stores, and other businesses. Our technicians work on fountain drink systems, frozen beverage machines, and draft beer equipment.
What You'll Do
Install beverage equipment at customer locations
Set up and calibrate systems
Perform maintenance and basic repairs
Provide great customer service
What We're Looking For
Mechanical aptitude (experience with tools)
Valid driver’s license
Ability to lift up to 75 lbs
Installation or mechanical experience is a plus
What We Offer
Competitive pay
Company vehicle
Training provided
Stable, growing company
If you enjoy working with your hands and solving problems, we want to hear from you!
Apply by messaging us or sending your resume to:
Top skills:
• Experience with high-speed cable manufacturing equipment is a plus but not required (jacketing, ribbon stranding, buffering)
• Experience with mechanical equipment design, install, start-up and debug in a high-volume manufacturing environment. Candidate must have 5+ years demonstrated leadership experience with coordinating scheduling, workflows, etc..
• Managing mechanical and electrical trades (both internal and external) executing equipment install and debug.
• Skilled with use of design software (AutoCAD, Solidworks, Inventor)
Scope of Position:
• A mechanical engineer responsible for leading and providing hands-on mechanical support for the installation, start-up and debug of high-cable manufacturing process equipment. This includes working with a multi-functional team (mechanical, electrical, controls, facilities, IT, operations, etc.)
• Involves the application of mechanical principles encompassed in mechanics, hydraulics, thermodynamics, metallurgy, and machine design used for the design, production, operation, and use machinery of all types.
Requirements:
• Experience with high-speed cable manufacturing equipment is a plus but not required (jacketing, ribbon stranding, buffering)
• Experience with mechanical equipment design, install, start-up and debug in a high-volume manufacturing environment
• Managing mechanical and electrical trades executing equipment install and debug.
• Skilled with use of design software (AutoCAD, SolidWorks, or Inventor)
• Knowledge of machine guarding and safety practices and standards (OSHA,
ANSI, ASME, etc) OSHA 30 Certification desired
• Good written and oral communication skills
• Ability to collaborate and work with diverse teams (skills, gender, culture, race, etc.)
• Capable of multitasking
• Ability to work with minimal direction
• Independently determines and develops approaches to solutions
• Familiarity with other engineering disciplines (electrical, civil, process, etc.)
We’re partnering with a leading healthcare organization to find a Video Creative Project Manager who thrives at the intersection of creativity, organization, and execution. If you come from a creative agency background and love bringing video projects to life, this role is for you.
This position will be the driving force behind end-to-end video production, managing projects from initial intake all the way through final delivery.
What You’ll Be Doing:
- Partner with internal stakeholders to gather and define project requirements
- Manage incoming video requests and prioritize workflows
- Collaborate with videographers, producers, and external vendors
- Coordinate shoot logistics, scheduling, and production timelines
- Track progress in project management tools and ensure smooth execution
- Deliver high-quality projects on time and within budget
What We’re Looking For:
- Experience in a creative agency environment
- Strong background managing client-facing creative projects
- Hands-on experience with video production workflows
- Highly organized, proactive, and comfortable juggling multiple projects
Bonus: While video is the primary focus, you’ll also have opportunities to support broader creative and marketing initiatives.
Details:
- Primarily remote
- Occasional travel to New Hyde Park, Long Island, NY for shoots and onsite collaboration
- Temporary role with strong potential to convert to full-time
#LI-JL1
Full-time employees are also eligible for benefits options such as health coverage, life insurance, disability insurance, and 401k benefits.
At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. Advanced Group is committed to providing employment opportunities without regard to sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Advanced Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact
Digital Video Content Associate is tasked with the production and editing of trending video content on Spanish-language digital channels. This role will work within the Digital Video newsroom creating content and completing daily assignments such as custom edits and producing digital highlights. This role requires a developed knowledge of digital media content creation via non-linear editing software. The ideal candidate will be self-motivated and able to recognize high-level engagement opportunities to further industry-leading video offerings.
Key Responsibilities:
- Be able to identify trending, "must-see"-type moments from games or on social platforms and translate them into engaging digital video opportunities
- Participate with teams internally and externally in the creation and distribution of content that best activates new audiences
- Analyze usage and performance metrics that can lead to content enhancements and improvements
- Effectively manage production timelines to ensure projects are executed on time
- Maintain proficiency and knowledge in latest trends, technology and best practices for digital video content on sports platforms including YouTube
Qualifications:
- Fluent in Spanish (written and verbal)
- Minimum 1 year of combined media experience with a focus on digital media
- Basic non-linear editing skills (Quantel, Final Cut, Avid, Premiere, After Effects, etc.)
- Deep knowledge of soccer competitions; Concacaf (especially LigaMX), UEFA (top 5 European leagues), FIFA and Conmebol
- Understand and follow closely the latest in social media trends
- Excellent headline writing skills in Spanish; an understanding of optimal tactics for content distribution
- Strong understanding of core characteristics of "viral" content
- Ability to work quickly and juggle multiple varied tasks during a typical work day
Preferred Qualifications:
- Experience in editing content, specific to the needs and specs for multiple social media platforms
- Experience working in a mobile-first content environment
- Experience working with a variety of digital content management systems
- Strong presentation skills
Required Education:
- A High School Diploma or equivalent
About Us
At Casago Smoky Mountains, we create exceptional guest experiences across premium short-term rental properties in East Tennessee. We’re professional, proactive, and proudly personal. As one of the fastest-growing vacation rental management companies in East Tennessee, we combine the energy of growth with a strong commitment to structure, service quality, and team support. As part of the national Casago network, we blend cutting-edge technology with deep local knowledge to deliver exceptional guest experiences and strong returns for property owners.
Position Overview
We're seeking a creative, energetic, and results-oriented marketer passionate about short-form video content to join our local team. You'll ideate, shoot, edit, and publish engaging TikToks, Instagram Reels, and YouTube Shorts on a near-daily basis to highlight our stunning Smoky Mountain properties, seasonal adventures, guest stories, and owner benefits. Your content will directly drive traffic and conversions to our websites: boosting direct guest bookings (to reduce reliance on OTAs) and generating leads from potential property owners interested in our management services. This on-site role allows you to film authentically in the mountains, collaborate closely with our team, and respond quickly to trends or opportunities.
Key Responsibilities
- Develop and execute a high-volume short-form video calendar (5–7+ posts/week across TikTok, Instagram Reels, YouTube Shorts)
- Shoot vertical video content on-location at our cabins (interiors, hot tubs, mountain views, fireplaces), local attractions (hiking trails, fall colors, Dollywood, wildlife), guest experiences, and owner testimonials
- Edit videos with trending audio, captions, text overlays, effects, and strong CTAs linking to our booking site and owner inquiry forms
- Optimize posts with Smokies-specific hashtags (#SmokyMountainsCabins #GatlinburgGetaway #PigeonForgeVacation #CasagoSmokies), geotags, and SEO-friendly captions to maximize reach and traffic
- Analyze performance metrics (views, engagement, link clicks, website referrals via Google Analytics) and refine strategies for better ROI
- Support integrated digital efforts: assist with paid social ads (Meta, TikTok), website content updates, email campaigns, and listing optimizations
- Engage with our community: monitor comments/DMs, encourage user-generated content from guests, and run local promotions/contests
- Report weekly on KPIs: follower growth, social engagement, website traffic from social channels, direct booking increases, and owner leads generated
Qualifications & Skills Required:
- Proven track record creating and producing short-form videos (TikTok/Reels/Shorts) with strong engagement or viral potential
- Hands-on video shooting and editing experience (CapCut, InShot, Premiere Rush/Pro, or similar tools); comfortable filming outdoors/in natural settings
- Deep familiarity with social media trends, algorithms, and best practices for travel/hospitality content
- Working knowledge of digital analytics tools (Google Analytics, Meta Business Suite, TikTok Analytics) and link tracking
- Passion for the Smoky Mountains – local knowledge of the area (attractions, seasons, hidden gems) is essential for authentic content
- Experience or understanding of the vacation rental industry (Airbnb, Vrbo, direct bookings, property management) preferred
- Self-motivated with strong organization to meet regular posting deadlines
- Bonus: Experience with paid ads, SEO, email tools (e.g., Klaviyo), graphic design (Canva), or photography
- Must live in or be willing to relocate to the Sevierville/Gatlinburg/Pigeon Forge area (reliable transportation required for on-location shoots)
What Success Looks Like:
- Steady growth in social followers, engagement, and virality
- Measurable increases in website traffic, direct bookings, and owner inquiries from social channels
- Content that strengthens Casago Smoky Mountains' local brand as the go-to for authentic, high-quality Smokies vacations
Why Join Casago Smoky Mountains?
- Be part of a growing, locally-owned team in one of America's top vacation destinations
- Daily inspiration from the mountains – film in real cabins and explore the Smokies for content
- Direct impact on business growth in a competitive, high-demand market
- Competitive salary + performance bonuses tied to traffic/bookings/leads
- Perks like access to properties for inspiration, local experiences, and collaborative team environment
To apply: Send your resume, links to your TikTok/Instagram/YouTube portfolio (short-form video examples), and a brief note on why you're excited to market Smoky Mountains rentals with Casago – on-site in Sevierville! Email to
Schedule & Work Location
- Status: Full-Time (40 hours per week).
- Work Model: Hybrid / Remote.
- Location Requirement: Must live locally within the East Tennessee area.
- Some weekday flexibility may be available based on operational needs and coverage planning; however, core schedule coverage is required.
Benefits
- $45,000 salary
- Paid Time Off (vacation, sick days, holidays).
- Health insurance and retirement savings options.
- Opportunities for career growth and professional development.
How to Apply
If you’re passionate about delivering excellent guest experiences while understanding the importance of operational performance and business results, we’d love to hear from you. Submit your application and resume to
Equal Opportunity & Employment Disclosures
Casago Smoky Mountains is an Equal Opportunity Employer. Employment is at-will in accordance with Tennessee law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Pay: From $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work Location: Hybrid remote in Sevierville, TN 37862
Wilson Co. is seeking a content creator with strong video and photography skills to help document the work happening across our Building, Remodeling, and Development divisions. This role focuses on capturing real projects, craftsmanship, and stories, then turning that content into compelling posts across our social platforms.
A significant portion of this role involves video and photo production in the field, capturing projects, craftsmanship, and behind-the-scenes moments across Wilson Co.’s work. The role also includes editing and organizing content, publishing across social channels, and supporting broader marketing efforts.
You’ll work closely with the Wilson Co. leadership team and our agency partner, Heritage Brands, to execute a content strategy designed to showcase our work and build trust with our audience.
Key Responsibilities:
- Content Production - Capture video and photo content. Document projects in progress, finished work, and behind-the-scenes moments that help tell the story of the company.
- Video Editing & Content Creation - Edit short-form and long-form video content for platforms like Instagram, LinkedIn, Facebook, and YouTube. Turn raw footage into engaging reels, project highlights, interviews, and educational content.
- Social Media Publishing - Organize and publish content across Wilson Co.’s social platforms using a structured content calendar. Ensure posts are consistent, professional, and aligned with the company’s brand voice.
- Content Library Development - Build and maintain a growing library of photos, video clips, and project documentation that can be reused across campaigns and future content.
- Collaboration with Leadership - Work with the Wilson Co. team to identify stories worth sharing. Convert those stories into visually engaging representations for social platforms.
- Strategy Execution - Partner with Heritage Brands to execute a pre-defined content strategy while identifying new creative opportunities along the way.
Required skills & Experience:
- Proficiency with major social media platforms, including LinkedIn, Instagram, Facebook, and YouTube.
- Strong written and verbal communication skills
- Experience operating cameras in manual mode
- Strong understanding of lighting, exposure, and composition
- Experience editing video using Adobe Premiere Pro, Final Cut Pro, or similar tools
- Strong organizational skills for managing media files and content calendars
- Ability to work independently and take initiative
Preferred Skills:
- Experience creating content for construction, real estate, or architecture
- Familiarity with drone photography or videography
- Experience with Adobe Creative Cloud
- Basic knowledge of social media analytics and performance tracking
Hours and Reporting:
This full-time, on-site position reports directly to the Wilson Co. leadership team and includes ongoing mentorship and strategic guidance from our agency partner, Heritage Brands, through regular check-ins, collaboration, and creative development support.
Job summary: Leading all daily operations, the Branch Manager will oversee all fence projects both residentially and commercially, from start to finish. This role will be key in the organization, scheduling, budgeting, and implementation of these projects. The selected candidate will provide unparalleled customer service to new and existing clients and ensure customer needs are met on a timely basis.
Job responsibilities and duties
- Manage and Schedule Plattsburgh Branch personnel including field and shop
- Serve as primary contact for customers, with the full understanding of individual project requirements.
- Check jobsites in preparation for estimate and, if sold, installation.
- Identify unsafe site conditions and advise crews of proper safe job procedures.
- Communicate with Purchasing Manager to order materials for projects
- Preform site visits for commercial and residential quote requests.
- Prepare job packets for crews and schedule underground utility checks.
- Stake fence-lines and insure project is ready for installation crews.
- Verify materials are staged for projects and ready for loading.
- Coordinate equipment assignment on a daily basis.
- Monitor crew progress on projects review man hours expended to budgeted man hours.
- Coordinate all change orders including documentation, approval and invoicing.
- Verify installed quantities for billing, coordinate invoice preparation with administrative department.
- Schedule inspection and acceptance of installed work.
- Identify and report improvement opportunities in every aspect of the division.
- Attend department meetings to maintain communication with all members of the team.
- Receiving Materials and coordination with purchasing
- Assist with hiring Plattsburgh personnel as needed
- Other responsibilities as directed or assigned.
Requirements
Strong work ethic, leadership and sales skills.
Expertise in customer service.
Excellent organizational, multitasking, problem-solving, and time management skills.
Qualifications
- Bachelor's Degree in Business Administration or Associate's Degree in Construction Management.
- 3-5 Years Experience in Management or similar role.
- Industry knowledge or fence/construction experience preferred.
Working conditions:
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry small packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials.
Benefits:
- Paid time off
- 401(k) matching
- Health insurance
- Retirement plan
- Military leave
- HRA
- Vision Insurance
- Dental insurance
- Disability insurance
- Life insurance
- Paid holidays
- Flexible schedule
Who we are:
With over 40 years of experience, AFSCO, a division of Pro Max Fence Systems, LLC has become a trusted leader in the Upstate New York market and is committed to providing safe, high-quality, and customer-focused perimeter security solutions through Professional Service and Maximum Value.
Established in 2006, Pro Max Fence Systems, LLC has become a trusted leader in perimeter security, delivering top-quality fencing solutions for commercial and residential applications. We proudly serve diverse industries, including transportation, utilities, education, government, corrections, and residential development, offering a range of products such as chain link, ornamental fencing, automated gate systems, access control, sound walls, and high-security barriers. Our work is driven by core values that shape every decision and partnership: Safety-Minded, Integrity, Customer First, Respectful, Quality-Focused, Collaborative, Driven, and Innovative.
With multiple branch locations across the Northeast including Reading, Wrightsville, Mohrsville, Pittsburgh and State College, PA; Bridgeville and Milford, DE; Albany and Syracuse, NY, we proudly serve customers throughout Pennsylvania, Maryland, New Jersey, Virginia, Delaware, and New York.
For further information visit our website at
At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Timely and proper inspection, repair, maintenance, and installation of customer equipment in a manner that exceeds customer expectations and that is consistent with Rite-Hite's image as the industry leader in customer service.
Develop and maintain good customer relations in a manner that exemplifies Rite-Hite's image and commitment to customer service.
Compliance with all company policies and safety guidelines.
Perform installation, inspection, and repair of equipment in the field in an expeditious manner while assuring the customer's needs are met and exceeded. This is mainly accomplished individually but may sometimes be accomplished in small teams.
As skills and knowledge develop, guide other Service Technicians with less skills/knowledge through complex problems in the field. This may include training other Service Technicians in the proper field installation, service and repair of equipment and proper administrative procedures instilling Rite-Hite's commitment to customer service.
Using the handheld devices (or paper backup forms if needed) accurately complete all necessary paperwork associated with field service, repair, and installation, including service tickets, timesheets, open job tracking form and safety analysis sheets.
Maintain compliance with operation and communication standards as per the Field Service Technician Handbook.
This position requires the operation of a service vehicle in compliance with DOT Driver Qualification standards, as well as truck-based cranes, forklifts, welders, torches, and power and hand tools.
Follow all customer-specific requirements, policies, safety guidelines and directions on their work sites.
Work closely with all other departments in the company, communicating and coordinating activities to efficiently maximize customer satisfaction.
"Occasional (under 20% annually) domestic overnight travel may be required for training, supporting customers at other offices, etc. may be required."
Other duties may be assigned.
EDUCATION and/or EXPERIENCE
The successful individual will possess:
High school diploma or general education degree (GED); and
One to five year's experience in repair and service of hydraulic, mechanical, and electrical equipment
KNOWLEDGE / SKILL REQUIREMENTS
The ideal individual will demonstrate:
Service Technicians must have a valid drivers license
Passing DOT medical exam
Applicable driver qualification standards at all times.
Ability to read and interpret documents such as safety rules, blueprints & schematics, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
SUPERVISORY RESPONSIBILITIES:
This role will not have supervisory responsibilities.
What We Offer
At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.