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Responsible for performing all administrative duties associated with processing service contracts, customer changes and supporting the service sales department as needed.

ESSENTIAL JOB FUNCTIONS:

• Reviews service contract booking packages. Includes completing customer number request forms, reviewing and completing Installed Base forms and verifying the service contract transmittal forms. Creates branch service file and mechanic file.
• Ensures that customer change forms are accurate and forwards to regional contract administrators. Completes service contract change requests and attaches all relevant information to existing contract.
• Verifies all information on new EDS sheets and updates contact information in service contracts. Searches databases, customers, Installed Base and service contracts for existing information.
• State of NH billing and compliance components will be a key part of this role.
• State billing and compliance support: State of NH invoicing and testing coordination, as well as ME state testing.
• Dispatch and scheduling support: Assist with daily dispatching, off-route activity, vacation coverage, and general schedule coordination. Participate in daily morning huddles to review sick units, labor availability, and scheduling adjustments.
• Receives and reviews final acceptances from construction and modernization departments. Processes owner and unit changes as necessary.
• Prints special deck invoices and mails to customers. Prints service contract invoices upon request from customers or branch.
• Participates in monthly A/R conference calls with Regional Collectors. Actively pursues and follows-up on A/R items.
• Prepares and submits credit memos. Actively cleanses unapplied credits and submits washout requests as necessary.
• Assists with processing certificates of insurance for service jobs.
• Maintains PCard for use by branch.
• Supports sales efforts as needed.
• Performs other duties as assigned.
• Maintains Board Inventory and conducts annual inventory
• Maintains safety SIR and uploads documents to SafeTKE
• AP- hand code invoices without PO-daily report-Expected receipts report
• Office Supplies/Forms
• UPS-shipping and statements
• Spreadsheet for cancellations to Branch Manager
• Performs other duties as assigned.

EDUCATION & EXPERIENCE:

• High school diploma or GED
• One year certificate from college or technical school preferred
• Three to six months related experience and/or training in basic business administration
• Some elevator repair administrative work preferred
• Oracle database knowledge

Salary range is $55,000 - $70,000 paid hourly and the role offers an annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

The heart of Boston Ballet is the human experience. Through our living and breathing art, we forge human connections—between artist and attendee, teacher and trainee, friend and newcomer, one’s outer and inner self. We believe that our community of employees is better when talented individuals with varied life experiences, identities, races, cultures, and ideas are welcomed, encouraged, and heard.

Boston Ballet is an innovative, internationally acclaimed cultural institution that strives to be the ballet company of the future. To that end, Boston Ballet is ever-evolving and innovating to stay relevant and ahead of the curve—including our business model and strategic fundraising efforts.

The Senior Major Gifts Officer (Senior MGO) position is a full-time, exempt role that will have an opportunity to make a tremendous impact on a committed and dynamic fundraising team. Focusing on the thoughtful stewardship of established donors and the development of new donor relationships, the Senior MGO will manage a portfolio of approximately 150 prospects capable of making major gifts ($250K+).

This Officer will conduct personal visits and other meaningful interactions to identify, qualify, cultivate, solicit, close, and steward annual and special gifts at the five and six-figure level. The Senior MGO is responsible for recommending strategies that ensure each constituent in their portfolio will be solicited annually in the most impactful and thoughtful way. Additionally, the Senior MGO will focus on expanding the major gifts pipeline and deepening new philanthropic relationships with those in a position to be most generous.

The successful candidate will approach this opportunity with an entrepreneurial mindset and will be energized by working collaboratively with a team of exceptional colleagues across the organization.

Please submit a cover letter and resume with your application to be considered for this role. Applications without cover letters will not be considered.

RESPONSIBILITIES

• Secure at least $1,000,000 each year for Boston Ballet’s annual operating support and special projects through five and six-figure gifts.
• Manage a portfolio of approximately 150 major gift prospects, current supporters, and Board leaders.
• Goal of 10 face-to-face donor visits per month, with an emphasis on cultivating new and upgraded support for Boston Ballet.
• Support strategic prospect relationship building with senior staff and board leadership.
• Participate in asks and strategy development for the Campaign for Boston Ballet’s Endowment, currently in a quiet phase.
• Creatively and compellingly share the impact of donors’ generosity to inspire increased giving.
• Partner with the Major Gifts team to cultivate a 300+ prospect pipeline, representing a range of engagement levels with Boston Ballet.
• Identify new sources of support, assess giving potential, recommend target ask amounts, and develop personalized strategies to secure annual gifts toward a multi-year annual giving growth strategy.
• Represent the Development team and engage prospects at the theater and events throughout the season with a warm and consistent presence.
• Develop materials for prospect and donor meetings to advance to cultivation strategies, including decks, written proposals, and briefings as applicable for senior leadership involvement.
• Act as a resource and mentor for junior members of the major gifts team and development team at large.
• Stay informed about industry trends as well as Company-specific news and events to be used to steward and cultivate major gift donors and prospects.
• Other duties as requested or assigned.

• Bachelor’s degree or equivalent work experience.
• 6+ years of development experience, including at least 4 years of direct solicitations with a proven record of closing gifts at the $25,000+ level.
• Results-oriented and committed to shared goals with a high degree of initiative to motivate high-level donors.
• Excellent verbal and written communication skills with a strong attention to detail necessary and an executive communication style.
• Ability to develop and implement effective cultivation and solicitation strategies.
• Proficiency and experience using a donor database.
• Ability to take direction and be a team player, while also working independently and strategically with external constituents.
• Ability to set priorities, balance demands of multiple tasks, and meet deadlines.
• Ability to handle confidential information ethically and responsibly.
• Eagerness to represent the Development Office and Boston Ballet with warmth and competence.
• Ability to work evenings and weekends staffing Company performances and special events.
• Must be passionate about advancing Boston Ballet, its programs, and dance as an art form.

 BENEFITS

• BCBS HMO health insurance plan with zero deductible
• BCBS dental insurance with employer providing 100% annual premium for individual coverage
• Flexible Spending Accounts (FSAs) – health and dependent care
• Employer-paid life and disability plans
• Immediate access to 403(b) retirement savings plan featuring both pre-tax and Roth options
• Ability to purchase MBTA passes on a pre-tax, payroll deduction basis up to IRS monthly limit
• Paid time off – holidays, vacation, personal, and sick days
• Free adult dance classes
• Complimentary tickets to select Boston Ballet performances (based on availability)
• Hybrid work

Salary Pay Range: $95,000 to $110,000 per year. This range is a reasonable, good faith estimate of the expected salary range for this position at this time, based on a wide range of factors including qualifications, experience and training, operational and business needs, and other considerations permitted by law. At Boston Ballet, it is not typical for an individual to be hired at or near the top of the range for the role.

Compensation details: 95 Yearly Salary

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Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

The Assistant General Manager of Concessions is responsible for assisting the General Manager with the efficient, professional and profitable operation of the venue. The Assistant General Manager of Concessions aids the General Manager in overseeing every managerial, f/t and p/t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Assistant General Manager of Concessions will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Assistant General Manager of Concessions will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• To achieve operational and commercial success for the Observation Deck bar outlets.
• Drive revenue performance and maximize sales opportunities.
• Develop additional revenue streams including bar sales, promotional display changes, edge, activations, etc.
• To be fully versed in all duties within the Edge Bar operation to ensure smooth and efficient delivery proactively seeking improvements and reacting to challenges as they arise.
• Maintain a positive and active partnership with edge and Peak Event operations.
• Collaborate with edge marketing for special activations and events.
• Ensure the outlet is prepared and ready on time.
• Staffing levels are appropriately based on revenue forecasting and expected visitor ships.
• Bar/Spirits display features key products which are regularly re-filled and re-stocked in alignment with promotional campaigns and design.
• Timely customer service responds to orders by reducing waiting time, queues and cashing procedures.
• Quality Control of product to ensure that it meets standards.
• Report any alcohol service or other compliance issues to GM immediately.
• Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents.
• Relays safety/health issues to GM/BD immediately.
• Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
• Collaborate with edge marketing, Events Director and Beverage Director to facilitate all necessary operations for edge and/or sponsor related activations and holiday promotions.
• Be fully versed in all aspects of technical equipment, applicable apps, POS and computers software programs as they relate to concessions operation.
• All menus and signage are in perfect condition: no spelling mistakes, accurate, all changes are reviewed and approved by GM/BD.
• Maintain all training materials, SOP and SOS documents.
• Be sufficiently conversant with the IT, Aloha, Square, Slack to be able to resolve any issues.
• Ensure full compliance with health and safety regulations and cleaning schedules are followed.
• Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges) quickly and under pressure.
• Assist and/ or complete additional tasks as assigned.

EDUCATION/WORKING KNOWLEDGE:

• Associate’s degree (A.A.) or greater in Culinary Management, Business Management, or related field; along with two or more years’ experience in Concessions Management, other Food & Beverage Management, or related experience.
• Degree requirement may be substituted for four or more years’ experience in Concessions Supervision, Food &Beverage Management or related position.
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system.
• Nationally recognized food service sanitation training course certification preferred.
• Nationally recognized alcohol service training course certification preferred.
• 21+ years of age

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

Are you a natural Hunter who is driven by establishing and maintaining great business relationships that result in new opportunities and win-win solutions? Do you thrive on finding new potential customers who would be perfect for the solutions you offer?

Empire Today is seeking a Business Development Representative to join our highly motivated, fast-paced team. The Business Development Representative is responsible for driving new revenue by pursuing new business relationships, growing existing relationships and generating new opportunities through discovery of client needs. This is a great high earning potential opportunity from a generous commission and incentive structure.

Compensation: $70,000/Year

Responsibilities:

• Find and qualify new business opportunities using market research, simple analysis, and in-person prospecting.
• Drive new relationships and create new leads through office visits, reach-outs and active communication.
• Lead discovery meetings to understand client needs and develop tailored solutions/proposals.
• Generate new leads through active account management and reconnection of past business partners.
• Own the entirety of the sales process from initial contact through contract execution.
• Work with internal teams and attend initial job site appointments to ensure projects run smoothly.
• Meet with customers and managers as needed throughout the process.
• Keep salesforce updated and track pipeline progress.
• Lead regular client check-ins and events to strengthen relationships and support account growth.
• Escalate customer issues in a timely manner with the goal of fast, effective resolution.
• Create/present regular business review decks.
• Analyze account performance and market trends to improve sales strategies.

Qualifications:

• Bachelor’s degree in business administration, marketing, or related field preferred.
• Proven experience in account management, sales, or customer service.
• Strong presentation skills required.
• Proficiency in Salesforce and Microsoft Office Suite.
• P&L experience preferred.
• Home/trade show experience a plus.

Why Empire Today?

• We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.
• We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.
• We have an unmatched company culture. We’ve won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.
• We’re one of the nation’s most recognizable brands. You’ll enjoy the stability that comes with a national company and a sense of pride when you’re a part of our team.

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The opportunity

Delaware North Parks and Resorts is hiring a full-time Kitchen Supervisor to join our team at Courtyard at Kennedy in Titusville, Florida. If you are an experienced Cook that enjoys working in a fast-paced environment, taking pride in delivering quality service and food to guests, inspiring experiences are waiting for you! Apply now to join our collaborative team, supporting guests to explore culinary excellence.

Pay

$18.00 - $21.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

Our location on the Intracoastal waterway directly across from Kennedy Space Center's launchpads makes for one exciting work environment. Our resort hotel with a rooftop bar and restaurant and expansive pool area attracts guests from around the globe. Join our team, and you can watch rocket launches and meet astronauts while getting paid! 

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Employee discounts on food at on-site restaurants
• Generous Marriott discounts
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?

• Create weekly dining room menus from personal or established recipes.
• Supervise food prep maintaining quality, presentation, and sanitation standards, while verifying portion sizes, department rules and ensuring policies and procedures are maintained.
• Ensure all kitchen equipment is working efficiently, supervising team members with cleaning and food production in their areas, and maintaining cleanliness and organization of walk-ins and freezers, as well as supervising proper breakdown, rotation, labeling, dating, and storage of food.
• Actively maintain food cost within parameters set by culinary leadership and assist in ordering and stocking supplies.
• Perform opening, closing and side work duties as instructed according to proper guidelines and all other duties assigned. 
• Maintain professional communication with management and supervise, train, direct/lead all hourly and kitchen staff.

More about you

• High School Diploma/GED or equivalent required.
• Minimum two years' experience as a Line Cook, Lead Line Cook, or Kitchen Supervisor.
• 1 year of supervisory experience in a restaurant or service environment preferred.
• Ability to effectively communicate with others in a leadership capacity.
• Attentive and detailed oriented with basic math skills to understand, calculate and follow recipe measurements.
• Capacity to work in a fast-paced environment. 

Physical requirements

• Manual dexterity sufficient to chop, mix, blend, whip etc. a variety of foods and liquids.
• Ability to lift and carry large pans from ovens or freezers, weighing up to 50 lbs.
• Frequently carrying 30 lbs.
• Long term standing and walking. 

Shift details

Days
Evenings
Split shift
Holidays
M-F
Evenings as needed
Weekends
8hr shift
10hr shift
OT as needed

Who we are

Delaware North operates Courtyard by Marriott Titusville - Kennedy Space Center in Florida. The Space Bar, a rooftop deck, offers a broad, casual menu, space-inspired cocktails, and unobstructed views of the space center’s launch complexes. Other hotel amenities include extended suites, eight ground-floor walkout rooms, a large outdoor resort-style pool with a children’s section, and much more. As a Delaware North team member, you'll receive career development and growth opportunities, and cross-training. 

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

JOB TITLE: Assistant Restaurant Manager

LOCATION: The Windjammer Restaurant & Upper Deck Pub

REPORTS TO: General Manager

SUPERVISES DIRECTLY: All Restaurant Staff

PAY START: $56,500 commensurate with experience

FSLA: Full-Time Salaried Exempt

POSITION SUMMARY: To ensure that the entire front of house staff and restaurant/pub operations run smoothly and efficiently while exceeding guests’ expectations.

RESPONSIBILITIES:

·       Overseeing daily restaurant operations, including managing staff and ensuring high-quality customer service

·       Hiring, training, and scheduling employees to ensure adequate coverage and optimal team performance

·       Managing inventory and ordering supplies

·       Help to control all costs (beverage, food and labor)

·       Role model and hold Team Members accountable to operational and quality standards

·       Understand and practice safe food handling procedures ensuring compliance with health and safety regulations

·       Consistent and timely communication/correspondence with guests, staff, and leadership

·       Participate in management meetings

·       Handle reservations and advance deposits and arrange weekly bookings.

·       Work closely with the Conference Manager regarding staffing needs for conference/banquet functions

·       Ability to recognize signs of when a guest is intoxicated and deal with it effectively

·       Participate in promotion and marketing to increase sales

·       Understand and know how to and be willing to work in all areas of the restaurant

QUALIFICATIONS:

·       2+ year supervisory experience in restaurant, retail, or hospitality operations

·       Positive attitude

·       Demonstrated ability to coach and develop team members

·       Ability to multitask in a fast-paced, high-volume work environment

·       Ability to perform all roles during peak business periods

·       Strong communication and problem-solving skills

·       Making unpopular decisions

·       Ability to work both as part of a team and independently

·       Organize and motivate various types of people

·       Diplomatically handle staff and guest grievances

·       Willing to work a flexible schedule

·       Cope with interruptions and changes

·       Use computers proficiently

·       Use of online Point of Sale and Scheduling software

·       Handle more than one task at a time

PHYSICAL DEMANDS: Walking, standing, reaching, handling, talking and working long hours, ability to lift up to fifty pounds

SEASONAL ENVIRONMENTAL CONDITIONS: Inside/outside - subject to various temperature changes (extremes)

PREFERED EXPEREINCE:

Toast POS platform

Resy

ABOUT US:

Are you eager to jumpstart your career in the restaurant industry? Join the Windjammer Restaurant, a Burlington staple with 46 years of dedication to quality and excellence!  With nearly five decades of serving our community, we offer a wealth of experience and stability that’s invaluable for anyone looking to grow in this field. At the Windjammer, you’ll gain hands-on experience from seasoned professionals, work in a vibrant and dynamic environment, and be part of a team that values tradition and innovation equally. Here, you’re not just starting a job—you’re launching a career with a trusted name that has shaped Burlington’s dining scene for over four decades.

If you are passionate about the restaurant industry and ready to take on a leadership role, we’d love to hear from you! Apply for our Assistant Restaurant Manager position by sending resume and cover letter to Kimberly Steinfeld

BENEFITS:

• Medical/Dental/Vision insurance
• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Discounted meals and hotel rooms
• Free on-site parking
• Gym and pool access
• Wellness benefits