Deckorators Decking Reviews Consumer Reports Jobs in Usa

The Upfront Review Clerk is responsible for the quality review of all pertinent customer information for accuracy and completeness in order to meet payer requirements for timely and maximum reimbursement.

Responsibilities include:

• Evaluating all received documents to ensure that appropriate information has been obtained to allow for successful Accounts Receivable
• Maintaining Held Sales by assisting customer service representatives weekly in correcting problems so billing may begin or continue
• Responsible for reviewing various reports for quality assurance
• Recording all activity relating to the account in tickler files

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis USA, part of the Lactalis family of companies, is currently hiring a US Consumer Relations Manager based in Londonderry, New Hampshire.

As a Consumer Relations Manager, the role will carry out responsibilities such as but not limited to leading the company's strategy and operations related to consumer feedback, complaints, inquiries and product experience insights. Oversight of the Lactalis USA Consumer Relations Contact Centers operations providing excellent consumer service and care. The CR Manager plans, implements and maintains operational standards and systems, performance objectives, budgets, and staffing. He/She is responsible for resolving consumer issues while representing the interests of both the consumer and the Lactalis USA divisions. Capturing and providing quality and actionable consumer complaint data and feedback to drive continuous improvement.

The role includes implementation of Lactalis Group procedures . Additionally, the Consumer Relations Manager will collaborate with Industrial, Quality, Legal and Regulatory, Marketing and R&D to align duties with the company's goals and values.

From your EXPERTISE to ours

Key responsibilities for this position include:

Call Center Operations

• Review company policies and implement them effectively and efficiently
• Develop and implement consumer service policies and procedures
• Establish and oversee the achievement of consumer service levels/functional KPIs
• Evaluate current CR tools, resources and system in place, prepare and implement a plan for improvement of the consumer call center service quality and efficiency
• Liaise with company management to support and implement growth strategies
• Lead consumer call center integration projects within the parent company network
• Coordinate and manage consumer service projects and initiatives (e.g. satisfaction surveys)
• Develop and manage budget and department expenses
• Manage CR database and other CR tools (e.g. live chat and phone system). Work with external vendors and IS/IT to resolve system issues
• Direct the daily operations of the consumer relations teams
• Manage Cheese Division call center team in Chicago, including regular visits to the office to provide support
• Plan, prioritize and delegate work tasks to ensure proper functioning of the department
• Monitor industry best practices including AI and implement continuous improvement projects
• Ensure product repositories are up to date and information is available for agents
• Create training content to improve agent efficiency & soft skills

Consumer Contact Management

• Oversee daily management of consumer inquiries, complaints, and feedback through phone, email, digital channels
• Ensure timely, accurate, respectful, and brand aligned responses to all consumer contacts
• Maintain Lactalis standards for response times and issue resolution
• Monitor accuracy of the CR database and of consumer feedback reports
• Partner with Legal and Regulatory Teams to handle complex and escalated consumer complaints for all Lactalis US divisions
• Analyze and report product issues and consumer feedback trends for all the Lactalis US divisions
• Oversee CR protocols for dealing with "consumer threats" and "product emergencies", working closely with all Lactalis US divisions Legal, Crisis Management, Quality Assurance, and Communications Leads
• Oversee communications to consumers. Work closely with each Lactalis US division Quality Assurance, Marketing and Regulatory to prepare standard responses and product talking points, and update them on a regular basis
• Attend and participate in business meetings, and contribute to work objectives
• Support products, marketing programs and company initiatives. Understand and communicate product features and benefits, key business practices, and subjects at the heart of the company's mission
• Perform other duties as assigned

Supervisory Responsibilities

The incumbent is responsible for the overall direction, coordination, and evaluation of Lactalis USA consumer call centers in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education

• Bachelor's degree is required.
• Majors in Business Management, Communication, Nutrition or related field is preferred.

Experience

• 5+ years as a consumer contact center manager in a CPQ company experience is required. Experience is a Food company is preferred

Certifications and specific knowledge

• Knowledge of Excel, Power Point, Power BI are recommended
• High proficiency in CRM and data management tools is required

Work Conditions

• Travel is required occasionally.
• Extended hours may be necessary depending on the project's needs.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

The pay range for this role is $150,000 - $200,000/yr USD.

WHO WE ARE:

Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

ABOUT THE ROLE:

Skechers Digital Team is seeking a Digital Data Architect reporting to the Director, Digital Architecture, Consumer Domain. This role is responsible for designing and governing Skechers’ Consumer Data 360 ecosystem, enabling identity resolution, high-quality data foundations, personalization, loyalty intelligence, and machine learning capabilities across digital and retail channels.

The ideal candidate will be a strong technical leader, have hands-on full-stack technical knowledge in enterprise technologies related to Skecher’s consumer domain, and have the ability to work in a fast-paced agile environment. You should have knowledge of consumer programs from an architecture/industry perspective, and you should have strong hands-on experience designing solutions on the Salesforce Core Platform (including configuration, integration, and data model best practices).

You will work cross-functionally with Digital Engineering, Data Engineering, Data Science, Loyalty, and Marketing teams to architect scalable, secure, and high-performance data platforms that support advanced personalization and recommender systems.

WHAT YOU’LL DO:

• Responsible for the full technical life cycle of consumer platform capabilities which includes:
• Capability roadmap and technical architecture in alignment to consumer experience
• Technical planning, design, and execution
• Operations, analytics/reporting, and adoption
• Define and evolve Skechers’ Consumer Data 360 architecture, including identity resolution (deterministic and probabilistic matching) and unified customer profiles.
• Architect scalable data models and pipelines across CDP, CRM, e-commerce, marketing automation, data lake, and warehouse platforms.
• Establish enterprise data quality frameworks including validation, deduplication, anomaly detection, and observability.
• Optimize SQL workloads and large-scale distributed queries through performance tuning, partitioning, indexing, and workload management strategies.
• Design and oversee ML pipelines supporting personalization, churn modeling, and recommender systems.
• Partner with Data Science teams to productionize models using distributed platforms such as Databricks (Spark, Delta Lake, MLflow preferred).
• Ensure secure data governance, access control (RBAC/ABAC), and compliance with GDPR, CCPA, and related privacy regulations.
• Provide architectural oversight ensuring performance, scalability, resilience, and maintainability.
• Collaborate with stakeholders to translate business objectives (LTV growth, personalization lift, engagement) into scalable data solutions.

REQUIREMENTS:

• Computer Science, Data Engineering, or related degree or equivalent experience.
• 12+ years experience architecting enterprise data platforms in cloud environments.
• 9+ years experience with data engineering with a focus on consumer data.
• 6+ years experience working with Salesforce platforms, including data models and enterprise integrations.
• Strong experience with Data 360 and identity resolution architectures.
• Proven expertise in SQL performance tuning and large-scale data modeling.
• Hands-on experience implementing ML pipelines and recommender systems in production environments.
• Experience with cloud technologies (AWS, GCP, or Azure).
• Experience with integration patterns (API, ETL, event streaming).
• Experience providing technical leadership and guidance across multiple projects and development teams.
• Experience translating business requirements into detailed technical specifications and working with development teams through implementation, including issue resolution and stakeholder communication.
• Strong project management skills including scope assessment, estimation, and clear technical communication with both business users and technical teams.
• Must hold at least one of the following Salesforce Certifications (Platform App Builder, Platform Developer 1, JavaScript Developer 1).
• Experience with Databricks or similar distributed data/ML platforms preferred.

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• Collect all documentation from lenders to prepare credit file for underwriting (credit report, income & property documentation, etc.).
  
• Prepare all Loan Estimates within 3 days of application and disclose to borrower in acceptable, compliant manner.
  
• Order all flood determinations, letter reports/title commitment, and appraisal/evaluations.
  
• Review reports for accuracy and address any issues that show up in reports.
  
• Know and understand what is needed to have files compliant.
  
• Update credit application to get it prepared for underwriting.
  
• Maintain open communication with all lenders to make sure each credit file is complete and move the file to underwriting in a timely manner.
  
• Observe closing deadlines and communicate with underwriters & closers to make sure loan closes on time.
  
• Multitask files that need to be disclosed, while getting back appraisals/title on other files and corresponding to incoming emails.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

• 
  
• High School Diploma required.
  
• Associate degree in business or equivalent financial services industry training preferred.
  
• 1-3 years retail loan processing and/or documentation experience preferred.
  
• 1-3 years banking experience required.
  
• Ability to maintain strict confidentiality.
  
• Working knowledge of consumer loan products and services.
  
• Self-motivated and resourceful with strong research skills.
  
• Ability to multitask between files, emails, phone calls while disclosing loans.
  

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

Hiring CDL-A Truck Drivers

Tucker Freight Lines is hiring experienced CDL A truck drivers to join our fleet. We offer generous pay packages with comprehensive benefits and bonus opportunities. No flatbed experience required - talk to a recruiter today about growing your career and driving skills with Tucker!

Fill out a short form to get in touch with our team.

OTR Open Deck Company Drivers

• 
  
• Drivers earn up to $105,000 per year*
  
• Average weekly pay: $1,700 - $2,200
  
• Mileage pay: 81 CPM including bonuses*
  
• Bonus opportunities and stop pay available
  
• Home every 3 weeks
  
• Equipment: 2024 Freightliners & Kenworths equipped with APUs & upgraded trim packages
  
• Hauling Flatbed, Step deck, & RGN trailers
  

Company Driver Benefits

• 
  
• Medical, dental, & vision insurance
  
• 401(k) with company match
  
• Health savings account
  
• Paid time off
  
• Paid orientation
  
• Up to $7,500 driver referral bonus
  
• Pet & rider policies
  
• Quarterly bonuses
  

OTR Open Deck - Specialized Drivers

• 
  
• Drivers average $1,720 per week including bonuses* - pay based off of experience
  
• Must be willing to stay out 2+ weeks - home time will vary by location
  
• All trucks are 2024 and newer Western Star models
  
• Drivers must be able to obtain a TWIC card and be comfortable with self-loading and unloading at ports
  

*Pay varies by experience level and production. There is no deadline to apply. Applications are accepted on an ongoing basis.

Driver Requirements

• 
  
• Valid Class A CDL
  
• 2+ years tractor-trailer experience
  
• No DUIs in the last 5 years
  
• Must be 23 years of age or older
  

Why Drive for Tucker?

When you're driving with us, you're part of the Tucker Freight Lines team. The owners, Sauny and AJ Tucker, have grown up around trucking and AJ drove on the road himself. They want those at Tucker Freight Lines to have a good experience, be successful, and be a part of something bigger - the Tucker team.

Join us today and experience the difference at Tucker Freight Lines!

Job Type: Full-time

Work Location: On the road

Reference Number: 45

About Monster Energy:

Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.

A day in the life:

Step into the role of Consumer Relations Representative at Monster Energy and become the ultimate champion of customer service! You'll deliver top-notch support, providing accurate info and swift solutions to all questions, inquiries, and challenges our customers throw your way. Partner up with our awesome internal teams to tackle customer inquiries head-on, ensuring they're reviewed, processed, and analyzed faster than a Monster can rev up your day. Ready to join the frontlines and make an impact? Let's rock this!

The impact you'll make:

* Answer calls, e-mails, and written communication from consumers regarding all Monster Energy product lines.

* Create and maintain reports in the Consumer Relations database by imputing new consumer inquiries. Process reports, analyze data, and identify and escalate trend data to appropriate business partners.

* Initiate internal investigations with appropriate business partners. Acts as coordinator, gathers additional information, and works closely with other departments to complete record requirements.

* Maintain relationships with internal departments to help identify and provide solutions.

* Perform other duties as assigned.

Who you are:

* Prefer a Bachelor's Degree in the field of business, communications, or related areas

* Additional Experience Desired: Minimum 1 year of experience in consumer relations, customer service, or call center

* Computer Skills Desired: Intermediate to advanced level of Microsoft Office Suite, specifically Excel functionality.

* Excellent data entry skills.

* Preferred Certifications: N/A

* Additional Knowledge or Skills to be Successful in this role: Fluent in Spanish or French a plus (read/write/speak)

Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $17.00 - $23.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

In our Fragrance and Beauty division, we bring together creativity and science for consumer products. As consumer needs are constantly evolving, our imagination comes together to bring fresh new fragrant ideas for every market. We are endlessly fascinated by the relationship people have with scent, and we are constantly carrying out in-depth research that enables us to identify new trends and present exciting opportunities to our customers.

Reporting to a Category Director, and being onsite (4 days in office) in our East Hanover New Jersey Creative Center, you will initiate market research projects and build consumer understanding. As a Consumer Insights Manager in our Personal Care Products division, you will partner with our our teams to support fragrance development and deliver upon sales goals. You will be a category expert sharing your knowledge with our internal and external clients.

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• Lead Research - Lead market research for regional or cross regional projects by applying the appropriate qualitative and quantitative research methodologies to meet the project end goals. Support sales and development teams as the market research expert in direct contact with clients; discuss and review strategies, methodologies, and results.
  

• 
  
• Business Partner - Work with internal colleagues on Personal Care projects. Throughout the fragrance development cycle, provide in-depth interpretation of results to guide fragrance development. Additionally, help build rationale to support our submissions. Work with category teams to identify gaps in knowledge and to develop and test hypotheses relating to insights into consumer behavior.
  

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• Project Management - Full management of Personal Care Customer Insights projects. This includes study design, cost management, and negotiations with agencies. Additionally, it involves quality checks, hands-on data analysis, including statistical testing, insight development, and results presentations. Participation in the digital agenda.
  

You?

• 
  
• University Degree (Marketing, Data Analysis, Statistic, Science) Advanced Degree Helpful
  
• 5+ years of experience in consumer market research
  
• Understanding of statistics - in-depth understanding of inferential and multivariate statistics and experimental design
  
• Demonstrate competent knowledge and use of qualitative and quantitative methodologies (protocols, designs, questionnaires)
  
• Familiar with data reduction, consumer segmentation, and driver analysis techniques to interrogate data from different perspectives, to develop hypotheses for fragrance development and arguments to support submissions
  

Benefits include Medical, Dental, Vision, Life Insurance, Tuition Reimbursement, Family Leave, and a high matching 401k

Job Title and Base Salary commensurate with education and experience. $100k-$130k per year.

#LI-Onsite

#ZR

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Senior Manager of Consumer Insights & Analytics

The Opportunity: Contribute To The Growth Of Your Career.

The Senior Manager of Consumer Insights will join a growing, collaborative and critical team leading key work to drive growth across the TJX portfolio of brands. The Senior Manager will be responsible for leading insights and analysis to guide brand strategies, platform development, and creative. They will also be responsible for leading our consumer panel and understanding sentiment and perceptual trends impacting the TJX business.

The successful candidate should have expertise in leading research and analytics to guide brand and experience strategies. They demonstrate strong analytics and insight generation, business sense and strategic influencing, and ability to distill sophisticated data into a simple story. They will work cross-functionally with a wide variety of partners, including Brand Marketing, Media, Senior Leaders, other Insight & Analytic Leaders in US and globally and external research partners.

Who We Are Looking For: You.

• Envision and lead consumer insights work for two key TJX brands (such as segmentation, brand strategy, brand platform creative testing, consumer journey, etc.) to influence brand strategies and executions.
• Lead team in owning key customer panel insights from longitudinal and custom panel research and own and optimize the panel capability to drive greater impact and efficiency.
• Analyze quantitative data and understand the why behind the data through qualitative findings.
• Connect the dots across various data sources to determine overall implications and leverage insights as the basis to influence strategy.
• Lead direct report and key agencies/vendors.

Qualifications

• Bachelor’s degree
• 8+ years of proven experience in consumer insights, market research or analytics, including 4+ years leading and managing insight and analytic professionals / teams
• Background in leading end to end insight generation- envisioning the right approach, leading analysis, and generating insight and action- from primary research, including significant quantitative experience
• Experience influencing across a broad array of internal and external partners including guiding and influencing brand strategy
• Naturally curious with passion for understanding customer behavior and trends, advocating for the customer, and growing in the Insights & Analytics function
• Adept at presenting complex concepts in an easy to understand and actionable way
• Attention to details and able to grasp the big picture
• Experience in leading a team to develop, analyze, synthesize, and communicate data and insights effectively
• Strong collaboration and ability to keep projects on track
• High degree of proficiency with Microsoft Office products

This position is hybrid requiring at least two days per week in the Framingham, MA office and is not open to remote.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This position has a starting salary range of $113,600.00 to $147,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Work Location: 405 Stanley, Ave. Estes Park, CO

Type of Position: Full Time – 40 Hours per Week

Hourly Rate: $19.23 with Uncapped Commission!

Hours: Monday - Friday 8:00AM – 5:00 PM (NO WEEKENDS!)

Sign on Bonus: $2,500

The Consumer Sales Representative-Retail is a key contributor in TDS’s overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office.

This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts.

In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs.

• Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue.
• Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value.
• Cash Management Procedures – Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit.
• Resolves construction related issues in specific markets by creating and completing Triage tickets.
• Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs
• Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space.
• Special Projects as assigned by Supervisor

Required Qualifications

• 1+ years’ experience in a sales or customer service role
• 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel).
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.

Other Qualifications

• 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data
• Ability to meet or exceed sales goals
• Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service.
•  Ability to handle a high volume of phone calls in a structured, contact center environment
• Understanding of the telecommunication industry
• Understanding of telecommunication products and services
• Excellent interpersonal communication skills (i.e., verbal, written, listening)
• Problem solving skills (i.e. customer complaints, competitive issues)
• Successful completion of classroom training will be required
• Demonstrated success in a competitive sales environment
• Able to Work Overtime with Advance Notice
• Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation
• Experience working with escalated customer issues and problem resolution both over the phone and face to face.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $19.23 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

We bring together creativity and science for consumer products that are all connected through a powerful web of technical capabilities. By combining our inventiveness and insights with the latest technologies, we always challenge ourselves to push boundaries and explore new ideas. This helps our diverse customers to develop refreshing, reliable, and recognizable products that brighten up everyday moments. As consumer needs are constantly evolving, our imagination comes together to bring fresh new fragrant ideas for every market.

As the Regional Account Manager for a major account in North America (NOAM), you will manage a crucial part of our business and lead the NOAM commercial team. You will be onsite, based in East Hanover, NJ. As a part of a Global Team, you will report to the World Account Manager who is based in Argenteuil, France. It is a leadership role, and you will join the North America Management Committee.

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• Commercial Leadership: Implement the global account strategy and develop a solid strategy for North America. Build, communicate, review, and monitor strategic plans, sales, profit forecasts, and budget. Grow Givaudan business worldwide, with regional responsibility, by managing top and bottom lines. Ensure we are positioned as the supplier of choice to participate in the customer's core list and targeted briefs. Manage the activity and the performance of the regional supply chain in close collaboration with operations. Further build and use fruitful connections with Fine Fragrance and Active Beauty Teams.
  

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• Customer Influence: Develop an understanding of our customer's organization, including main decision makers, and develop relationships with multiple levels of management. Establish and maintain relationships throughout the company internally to ensure the best results are achieved while working as a cohesive team.
  

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• Team Partner: Establish the appropriate regional structure to increase the account coverage, aligned with the customer's organization. Manage the activity and performance of the team under your direct responsibility. Lead and motivate the sales team to exceed customer expectations. Develop the team and prepare them for their future career moves. Work with Givaudan management on talent development and succession planning.
  

You?

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• University degree in applicable discipline. Advanced Degree helpful
  
• 10+ years' major account experience
  
• Experience working internationally, across categories, brands, and geographies
  
• Experience facilitating senior strategic relationships between Givaudan and customer/customer decision-makers at assigned accounts
  
• Experience leading and motivating a high-achieving team
  
• Competence in olfactive skills
  

Benefits include Major Medical, Dental, Vision, Life Insurance, Disability, Family Leave and a High Matching 401k

Education and experience partly determine Job Title and Base Salary, and our compensation program guidelines determine them. Target pay is $187k - $200k

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At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
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