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Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!

The Role:

Launch is actively seeking a visionary Solutions Architect / Principal Software Engineering Lead (AI) to design and deliver modern engineering and applied AI solutions across client engagements. This role blends deep hands‑on engineering, architectural leadership, AI system design, and client advisory. You will operate across system design, production‑grade engineering, multi‑agent architectures, cloud platform strategy, and the development of Launch’s AI practice.

Responsibilities Include:

Architecture & Technical Strategy

• Define the technical direction for client engagements end-to-end: discovery, design, build, and production hardening.
• Assess client technology ecosystems and identify high-impact opportunities for AI/ML integration.
• Lead architecture reviews, design sessions, and technology selection across cross-functional stakeholder groups.
• Translate ambiguous business problems into concrete engineering plans with clear scope, milestones, and risk callouts.

AI Engineering & Delivery

• Architect production agentic systems including multi-agent orchestration, agent harnesses, skill/tool composition, human-in-the-loop checkpoints, and inter-agent communication protocols (e.g., A2A, MCP).
• Build and govern MCP server ecosystems: design, deploy, and secure Model Context Protocol integrations connecting AI agents to enterprise data sources, internal APIs, and third-party platforms.
• Define agent skill and capability frameworks including reusable skill libraries, prompt engineering standards, and evaluation harnesses for consistent agent behavior across engagements.
• Architect RAG pipelines, fine-tuning workflows, and model lifecycle infrastructure (training, serving, experiment tracking) as foundational components of agentic systems.
• Integrate AI platforms and APIs (Azure OpenAI, Amazon Bedrock, Anthropic, Vertex AI) into production systems with enterprise-grade reliability, cost governance, and observability.
• Establish AI-native development practices: embed tools such as Claude Code, Cursor, and GitHub Copilot into team workflows with standards for AI-assisted code review, test generation, and documentation.
• Design evaluation and observability infrastructure including LLM eval frameworks, red-teaming, behavioral drift detection, and production monitoring across tool call chains, latency, and failure modes.
• Apply responsible AI governance: define guardrails, access controls, and audit patterns for agentic workflows in enterprise environments including scope containment and escalation paths.

Hands-On Engineering

• Write production code and lead by example — this role requires someone who is still close to the code.
• Design cloud-native architectures across multiple hyperscalers (AWS and Azure primarily) microservices, event-driven systems, serverless, and containerized workloads.
• Define and implement infrastructure-as-code using tools such as Terraform, Pulumi, CloudFormation, or Bicep.
• Design and optimize CI/CD pipelines, GitOps workflows, and container orchestration using Docker and Kubernetes.
• Establish observability and reliability practices using tools such as Datadog, Prometheus, Grafana, CloudWatch, or Azure Monitor.
• Drive security-by-design across the delivery lifecycle including IAM, network architecture, secrets management, and compliance automation.

Leadership & Client Advisory

• Lead engineering teams ranging from small squads to 10+ person delivery teams, scaling leadership approach to the needs of each engagement.
• Mentor and develop engineers at all levels through code reviews, pairing, and design coaching.
• Operate as a trusted advisor to client technical leadership and executive stakeholders. Communicate trade-offs clearly and build confidence.
• Influence without direct authority — driving alignment across cross-functional teams through technical credibility and stakeholder management.
• Lead discovery and requirements elicitation, surfacing the underlying business need beyond the stated request.
• Produce clear written artifacts: technical proposals, architecture decision records, SOWs, and executive-level status communication.
• Grow client relationships and identify follow-on opportunities through proposal contributions and delivery-driven account expansion.
• Contribute to Launch's growth — practice development, thought leadership, and hiring.

Qualifications:

Must-Haves:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 10+ years in software engineering with demonstrated experience in architecture and technical leadership roles.
• 3+ years hands-on with AI/ML in production. Broad fluency across generative AI (LLMs, RAG, fine-tuning, agents), MLOps (model serving, pipelines, experiment tracking), and AI-integrated product development.
• Consulting or client-facing delivery experience with a proven ability to integrate into client organizations and establish credibility with technical and executive stakeholders.
• Full-stack engineering capability across frontend, backend, infrastructure, and data layers. Proficiency in multiple modern languages (e.g., Python, TypeScript/Node.js, C#/.NET, Java, or Go) with the ability to move between them as engagements require.
• Multi-hyperscaler depth across AWS and Azure, including their respective AI/ML service ecosystems (Bedrock, SageMaker, Azure OpenAI, Azure ML). GCP experience is a plus.
• Strong fundamentals in distributed systems, event-driven architecture, API design, and DevOps/platform engineering.
• Experience leading engineering teams in agile delivery environments.
• Business acumen with the ability to connect architecture decisions to cost, timeline, and organizational impact.
• Executive presence and communication skills effective with both technical and non-technical audiences.
• Proven ability to operate in ambiguous environments and adapt to diverse client cultures.

Strong Differentiators

• Experience contributing to the development of AI engineering practices, reusable frameworks, or internal accelerators within a consulting or enterprise environment.
• Experience advising C-suite or VP-level stakeholders on AI strategy, investment prioritization, and organizational readiness.
• Depth with agentic AI frameworks (LangChain, LangGraph, LangSmith, LlamaIndex, Semantic Kernel, CrewAI) and emerging standards like MCP (Model Context Protocol).
• Experience with enterprise data platforms (Databricks, Snowflake, BigQuery) in the context of AI/ML workloads.
• Cloud architecture certifications across AWS and Azure (AWS SA Professional, Azure Solutions Architect Expert).
• Published writing, open-source contributions, or conference speaking that demonstrates thought leadership in AI or software architecture.
• Domain depth in industries such as healthcare, financial services, retail, or public sector.

Compensation & Benefits:

As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $190,000 to $230,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.

Compensation:

$65/hr to $75/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Position: Tooling Design Engineer

Location: Onsite in Dunwoody, GA

Duration: 12 months

JOB DESCRIPTION

The Tooling Design Engineer is responsible for technical ownership of the Invar layup mold design scope, ensuring compliance with customer requirements, manufacturing intent, and release‑level documentation prior to design handoff.

Responsibilities include:

• Own tool architecture and design intent for Invar LM tooling, including facesheets, substructures, lifting features, casters, drill bars, and return flanges
• Ensure design compliance with vacuum integrity requirements, DB locations, TC integration, and customer‑provided standards
• Interpret and apply AWS/WPS welding requirements within drawing notes and weld details
• Lead design reviews, adjudicate comments, and control scope through approval and release phases
• Coordinate technical interfaces between tooling design, CAD development, and checking activities
• Approve final design and drawing packages for release prior to customer handoff

REQUIRED SKILLS AND EXPERIENCE

• BS in Mechanical, Manufacturing, or Aerospace Engineering (or equivalent experience)
• 8–12+ years of tooling or large‑scale mechanical design experience
• Direct experience with aerospace composite tooling or large welded Invar structures strongly preferred
• Proven ability to deliver release‑ready designs under fixed‑fee constraints
• Must have strong experience utilizing NX

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Position Summary: The Operations Manager position manages proposals, local scheduling and 

real-time operations for the shop and field repair division to facilitate the maximization of 

resources (human and equipment) while achieving customer satisfaction, productivity, schedule 

adherence and economic goals

Essential Responsibilities: 

• Manages the Repair Division comprised of the Shop and All Field repairs. 

o Performs all necessary supervisory functions to effectively and efficiently manage the 

personnel assigned, providing leadership, performance management and hiring of the 

employees within the scope of the department

o Maintains a qualified staff while developing individuals for future advancement

o Oversees daily activities, scheduling analysts for shop and field operations

o Communicates areas of accountability and performance expectations of personnel 

assigned

o Determines standards of performance as a basis to review progress of personnel 

assigned

o Recommends salary adjustments, transfers, promotions and dismissals.

o Ensures proper training of personnel assigned

o Performs all duties and responsibilities in a timely and effective manner in accordance 

with established company policies to achieve the overall objectives of this position

o Conforms with and abides by all regulations, policies, work procedures and instructions

o Maintains work area and equipment in a clean, orderly condition and follows prescribed 

safety procedures.

o Utilizes tools and technology provided in an effective and efficient manner

• Responsible for the Profit and Loss (P&L) of the Repair Division

o Plans, executes and manages to the monthly and yearly budgets

o Creates and maintains a resource loaded shop schedule for the work in the shop and the 

field to include all resources (human and equipment)

 Prepares and/or coordinates the preparation of full estimates on shop and field repairs

o Plans and executes a variety of repairs on turbine generator components and other 

heavy machinery

o Establishes production goals and formulates effective execution plans that deliver 

profitable results 

o Reviews ongoing performance results to targets. Takes corrective measures within

authorization, escalates as needed

o Enacts contingency plans as needed; escalates and directs activities during system 

problems, disasters, etc.; identifies potential problems, troubleshoots, escalates issues 

to local and network management, and participates in post-mortem analysis of 

problems providing input for future process improvements

• Participates in daily, weekly, monthly and annual planning process as appropriate

• Interfaces with central operations management to ensure smooth - coordination of 

scheduling and maximization of schedule adherence; provides input on local conditions, 

identifies needs and receives direction on real-time staffing increases or decreases

• Maintains a favorable working relationship with all other company employees to foster and

promote a cooperative and harmonious working climate which will be conducive to 

maximum employee morale, productivity, and efficiency/effectiveness

• Communicates with co-workers, management, clients, suppliers, vendors and others in a 

courteous and professional manner.

• Projects a favorable image of company, promoting the aims and objectives while fostering

and enhancing public recognition and accepting of all it’s areas of endeavor

• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters 

of significance and takes prompt corrective action where necessary or suggests alternative 

courses of action which may be taken

• Participates in a wide variety of special projects and compiles a variety of special reports.

• Willing to attend on-going training to further professional development 

• Able to travel within and outside of the continental US

• Performs other duties and responsibilities as required or requested 

Work Experience:

• 10+ years’ experience in Operations Management including forecasting, scheduling and 

real-time operations management

• Demonstrated knowledge of steam turbine repairs including machining, welding and 

blading required

• Experience utilizing a quality management program including writing and implementing 

processes and procedures. 

• • Knowledge of power industry procedures and processes.

Certifications/Licenses:

• Valid Driver License and Passport

Knowledge:

• Clerical — Knowledge of administrative and clerical procedures and systems such as word 

processing, managing files and records, transcription, designing forms, and other office 

procedures and terminology.

• Computers and Electronics — Knowledge of computer software 

• Customer and Personal Service — Knowledge of principles and processes for providing 

(internal or external) customer services including customer needs assessment, meeting 

quality standards for service, and evaluation of customer satisfaction.

• Education and Training — Knowledge of principles and methods for curriculum and 

training design, teaching and instruction for individuals and groups, and the measurement 

of training effects.

• English Language — Knowledge of the structure and content of the English language 

including the meaning and spelling of words, rules of composition, and grammar.

• Mathematics — Knowledge of arithmetic, statistics, and their applications.

Skills:

• Active Learning — Understanding the implications of new information for both current and 

future problem-solving and decision-making.

• Active Listening — Giving appropriate attention to what other people are saying, taking 

time to understand the points being made, asking questions as appropriate, and not 

interrupting at inappropriate times.

• Attention to Detail — Maintaining appropriate attention to detail based on the complexity 

of work performed.

• Communication and Comprehension — Conveying written and/or non-written 

information effectively; comprehending and understanding documentation and verbal or 

visual communications.

• Complex Problem Solving — Identifying complex problems and reviewing related 

information to develop and evaluate options and implement solutions.

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of 

alternative solutions, conclusions or approaches to problems.

• Instructing — Teaching others how to perform tasks by selecting and using 

training/instructional methods and procedures appropriate for the situation when teaching 

new things.

• Judgment and Decision Making — Considering the relative costs and benefits of potential 

actions to choose the most appropriate one.

• Mathematics — Using mathematics for calculations.

• Monitoring — Monitoring/Assessing performance of yourself or organizations to make 

improvements or take corrective action.

• Service Orientation — Actively looking for ways to help people.

• Time Management — Managing one's own time.

Abilities:

• Category Flexibility — The ability to generate or use different sets of rules for combining 

or grouping things in different ways.

• Deductive Reasoning — The ability to apply general rules to specific problems to produce 

answers that make sense.

• Fluency of Ideas — The ability to come up with a number of ideas about a topic.

• Inductive Reasoning — The ability to combine pieces of information to form general rules 

or conclusions.

• Information Ordering — The ability to arrange things or actions in a certain order or 

pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, 

pictures, mathematical operations).

• Mathematical Reasoning and Number Facility — The ability to choose the right 

mathematical methods or formulas to solve a problem; the ability to perform calculations 

quickly and correctly.

• Originality — The ability to come up with original or novel ideas for a certain situation, or 

to develop creative ways to solve a problem.

• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. 

• Selective Attention — The ability to concentrate on a task over a period of time without 

being distracted.

• Speed of Closure — The ability to quickly make sense of, combine, and organize 

information into meaningful patterns.

• Time Sharing — The ability to shift back and forth between two or more activities or 

sources of information

Tools/Equipment Used: 

• Desktop and laptops computers

• Flash drives

• Copiers

• Scanners

• Telephones

• Various Hand Tools, both power and manual

• Forklift?

Technology Skills:

• Basic Computer & Telephone

• Electronic mail software —Microsoft Outlook 

• Office suite software —Microsoft Office 360

• Spreadsheet software —Microsoft Excel 

BJD Inc. seeks a Los Angeles based Denim Production & Development Manager.

The ideal candidate should be able to closely work with our Design Team and Overseas Suppliers from design idea conception to production shipping. He/She will oversee the end-to-end production cycle, from initial tech pack handover to final shipment – ensuring all denim production meets our quality, fit, and wash standards.

PRIMARY RESPONSIBILITIES:

·        Production: Manage full production calendar, ensuring timely receipt of lab dips, fit samples, wash panels, PP Samples, and TOP samples

·        Quality Control: Conduct final inspections to ensure final production meets our standards

·        Product Development: Collaborate closely with factories to develop and approve new washes and treatments

·        Sourcing: Sourcing new suppliers, and maintaining relationships with existing ones

·        Logistics: Collaborate closely with our internal operations & warehousing team to track incoming freight and ensure accurate documentation.

QUALIFICATIONS:

·        Experience: Minimum 15+ years in denim production management

·        Technical Knowledge: A strong understanding of denim weights, composition, and machinery

·        Wash Expertise: Deep knowledge of laundry process, dry processes (whiskering and sanding), and wet processes (enzyme, bleach, tinting)

·        Communication: Strong organizational, communication skills and a team first mentality

Valentines Austin is seeking a meticulous Website Merchandiser to drive the company’s goals, including new client acquisition and customer loyalty. Under the direction of the Marketing Director, the Site Merchandiser will work cross-functionally to manage a robust product catalog with seasonal changes. The ideal candidate is a thorough and detail-oriented individual with a passion for digital marketing and an admiration of luxury apparel and accessories. Ultimately, this role is responsible for maintaining accuracy and aesthetic appeal of all products and collections on the website.

KEY RESPONSIBILITIES

Publish products from Lightspeed Inventory Management System (IMS) to Shopify website:

1. Drive conversion and sales by ensuring all products are showcased effectively and correctly on site
2. Physically lay eyes on incoming merchandise to ensure all product information is uploaded correctly including material composition
3. Work closely with Marketing Director and Buyers to access and reference digital order sheets, internal jewelry references in order to verify that all aspects of each product uploaded accurately
4. Notify Marketing Director of any discrepancies in price, color, size, material, or shape of products before publishing
5. Match images of products to SKUs in IMS 
6. Upload product information to IMS including adding keywords for SEO and enriching product data with the appropriate tags and attributes to ensure a great customer experience
7. Find or write descriptions of products and designer collections
8. Photograph products and edit product photos as needed
9. Upload all product media to Shopify

Organize and manage online inventory:

1. Maintain product listing consistency across all product types and collections including but not limited to product image size and color, product titles, size references, color swatches, variant views, etc.
2. Input product sibling color codes or create image swatches for product styles with multiple colors
3. Merch designer and category collections by inventory, newness, color, style, or matching sets
4. Maintain the digital jewelry book to support product uploads and tracking photography needs

Execute seasonal sale price changes:

1. Markdown designers, collections, or individual items as assigned by Marketing Director

Report on product performance metrics as needed

Other tasks as assigned

Reports to Marketing Director

QUALIFICATIONS

• Meticulous level of attention to detail
• Proven track record of success with site merchandising
• At least 1 year of experience in online product management
• At least 1 year of experience with Shopify
• Ability to work in a group and is cognizant of others’ priorities to help achieve the goals of the group
• Ability to follow directions from management
• Ability to work in a deadline-driven work environment with effective prioritization that doesn’t compromise thorough attention to detail
• Strong verbal and written communication skills 
• Preferred but not required:

1-2 years experience with product photography 

Familiarity with designer apparel and jewelry brands

SCHEDULE

• Full-time salary position
• Must be available to work on-site at our Davenport Village location Monday - Friday from 10am-6pm
• This position is in-person only

COMPENSATION

Annual Salary commensurate with experience

APPLY

Email your resume and reason for interest to careers[at] .

If hired for this position, the candidate will be provided adequate equipment to complete their responsibilities.

Title: Sr. Mechanical Design Engineer, Exteriors

Location: Fremont, CA

What to Expect

As a Mechanical Design Engineer of the Exterior Engineering Team, you will be responsible to design, prototype, validate, release, and launch components for current and future vehicle programs.

Exteriors covers a diverse family of components including Front & Rear Fascia Assemblies, Underbody, Underhood and other trim components.

You will be part of the team working on complex exterior vehicle systems in terms of styling, function, and quality. You will utilize your expertise in one or more of these commodities and develop as a vehicle engineer, designing and delivering components and exterior systems.

You will collaborate and work cross functionally with many other Vehicle Engineering teams to develop parts and assemblies from the concept phase to launching.

You will be part of Tesla’s Vehicle Engineering organization reporting to the Manager of Exterior Engineering Team.

What You’ll Do:

• Concept engineering and feasibility
• Packaging and layout within vehicle architecture
• Design to deliver customer-driven exterior system targets for craftsmanship, function, cost, and weight
• Participate in the iterative process with the Tesla design/styling studio to deliver the optimal balance of form vs. function vs. cost
• Detail design including surface development, structures, datum strategy, attachments, GD&T
• Utilize DFSS methodologies as appropriate during the design, validation and launch of the program
• Interpret CAE simulation results and integrate recommendations into product design
• Collaborate with key suppliers for DFM, MoldFlow and tooling design approvals supporting injection trials for part appearance and functional validation
• Work with plastics engineering to improve designs for optimum layout of plastic assembling and paint lines
• Collaborate with cross-functional teams within the Tesla Vehicle Engineering, Manufacturing Engineering and Procurement groups to ensure system manufacturing, assembly feasibility and serviceability

What You’ll Bring:

• Bachelor's Degree in Mechanical Engineering or equivalent experience
• Catia V5/V6 experience is preferred. Experience and proven expertise using other CAD software are acceptable
• Strong understanding of mechanical engineering fundamentals
• Basic knowledge of large plastic part design, plastic painting, injection molding and processing
• Evidence of following the design process from initial concept stages through tooling release and production launch
• Experience managing suppliers for product development
• Exposure to a mix of design challenges for variety of materials and processes such as stamping, injection molding, casting, composites
• Understanding the fundamental differences in design and engineering between low and high-volume production, as well as entry and premium vehicle requirements
• Experience with DFSS methodologies during the design, validation and launch of automotive programs
• Familiarity with the development of specifications, DFMEAs, DVP&R’s and other technical documents

Associate Brand Designer | Hands-On, 50/50 Design + On-Set Role

Location & Compensation

• Orange County , California (office-based M–F to start, hybrid afterwards on-site for shoots)
• $55,000–$75,000 depending on experience

We’re looking for a hands-on designer who thrives at the intersection of digital design and on-set art direction. This role is split roughly 50/50 between creating visuals and bringing them to life on set, giving you the chance to shape campaigns from concept through final delivery.

You’ll join a small, collaborative team in a fast-paced e-commerce environment, working in-office Monday–Friday to start, and hybrid afterwards. on-site for shoots about once a week (sometimes twice). Expect to wear multiple hats, from moodboarding and storyboarding to styling products and directing on set, all the way through asset creation and management.

What You’ll Do

• Design assets for ads, email campaigns, and social media
• Adapt creative across channels while keeping brand consistency
• Assist with campaign briefs, moodboards, and storyboards
• Support shoots: prepping products, styling, wardrobe, and helping execute the vision on set
• Manage digital assets in Cloudinary and coordinate post-production

What We’re Looking For

• 1–3 years in graphic design, ideally in e-commerce, retail, or DTC
• Proficient in Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Hands-on experience with photo shoots and styling
• Strong eye for composition, visual storytelling, and detail
• Organized, collaborative, and comfortable managing multiple projects

Why This Role

• Get full creative involvement from concept to final asset
• Join a small team where your contributions matter
• Mix of office-based work and dynamic shoot days

This is a Hybrid position and an individual contributor role.

General Description:

Establish and build Supplemental Health Care’s reputation and brand throughout the market while recruiting and retaining field talent and clients using Company core values of Integrity, Candor, Accountability, Respect and Excellence. Achieve individual performance goals by operating the Supplemental Way in exceeding minimum activity standards.

Essential Job Functions:

• Maintain operational excellence through achieving the “Minimum Performance Standards" as outlined
• each Fiscal Year which includes:
• Achieving standards for all minimum activity requirements including touches, interviews and submissions
• Support gross profit (GP) goals of the Division with value calculator management
• Support Joint Commission standards, referencing and the entire compliance process to achieve 100% compliance
• Achieve 100% of personal revenue budget
• Work directly with Manager to create personal goals and implement a strategy to complete
• Achieve 90% Retention of field talent through the Talent for Life scorecard
• Maintain continuous source of information and availability of the active base of field talent and clients; takes appropriate and timely measures to meet the needs of the field talent and clients
• Maintain an open line of communication with active field talent and clients with appropriate follow-up
• Manage and be accountable for individual p&l with ownership of how each p&l impacts the Division budget
• Recruit, coach, staff, develop, mentor and engage field talent
• Evaluate and assess applicant’s viability for employment for SHC’s clients based on each unique job posting. Oversee and direct credentialing and compliance to said job description.
• Responsible for job postings, email blasts, call blasts and other recruitment functions
• Responsible for office success if and when the Manager is absent
• Responsible for managing field talent across Company lines
• Responsible for making weekly performance report calls to field talent and clients
• Support recruitment efforts currently underway and those for the future
• Act as a team player and mentor to new office talent within the Division and the Company
• Retain flexible schedules in order to service field talent requests and/or handle issues, in addition to support after hours and/or on-call duties
• Present appropriate features of the Supplemental Advantages to meet field talent needs as well as handle objections
• Communicate with field talent regarding possible extensions, or other job opportunities once the field talent has completed an assignment
• May manage weekly payroll of all field talent
• May assist with housing arrangements for field talent
• Assist Manager with Human Resources and Quality Assurance functions as it relates to field talent
• Assist with aging and Accounts Receivables
• Help to create an environment of high morale, motivation and teamwork
• Negotiate salary and benefits for each applicant in line with SHC’s financial objectives.
• Has decision making authority to supervise policies
• Other duties as assigned
• *Position may be listed as Senior Recruiting Manager, Recruiting Director, Senior Recruiting Director and
• Assistant Area Director level according to production and/or past experience

Minimum Skills, Knowledge & Talents:

• Knowledge of business and management principles involved in recruiting, staffing, production methods, human resources, and/or similar or relevant work experience
• Knowledge of proper grammar, spelling and rules of composition
• Knowledge of principles and methods for selling recruiting services; this includes marketing strategy and tactics, sales techniques, and sales management systems
• Ability to work independently and with other team members
• Ability to organize and complete work in a timely manner
• Ability to communicate effectively with all levels of the organization
• Ability to multi-task
• Must have a working knowledge of computers and software systems including Microsoft Office Products and the Internet; knowledge of internet job boards and internet recruiting preferred
• Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
• Must be detail-oriented and highly organized
• Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required

Equal Opportunity Statement:

We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.

SHC is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with SHC, please send an e-mail to or call (888) 265-2068 to let us know the nature of your accommodation request and your contact information.

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

As a Resort Services Supervisor, you will:

• Notify telephone company of switchboard operational difficulties reported by operators.
• Maintain record of incoming and outgoing long distance and tie line calls, noting duration and time of calls.
• Compile a phone directory, arrange for distribution to designated personnel and keep record of directories distributed.
• Assign switchboard positions.
• Determine work procedures, prepare work schedules, and expedite workflow.
• Issue written and oral instructions.
• Assign duties and examine work for exactness, neatness, and compliance to policies and procedures.
• Study and standardize procedures to improve efficiency of subordinates.
• Maintain harmony among workers and resolves grievances.
• Prepare composite reports from individual reports of subordinates.
• Adjust errors and manage complaints.
• Train new team members and keep attendance records.
• Ensure faxes and mail is distributed and handled correctly.
• Conduct a daily audit and trace any questionable phone problems.
  
  

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

• 1 year previous supervisory experience in call-center environment required.
• Must be able to work second shift, weekends and holidays.
• Must be at least 18 years of age and have a valid FL State Driver’s License to drive company golf carts.
• Excellent customer service skills to ensure every guest is welcomed and assisted.
• Strong communications skills with the ability to interact with all levels of team members and guests in an attentive, courteous, and service-oriented manner.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.
  
  

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Client Solution Architects (CSA) is currently seeking a Doctrinal Training Team (DTT) Lead to support our program at Fort Dodge. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award.

How Role Will Make An Impact:

• Manages DTT of six WfFs supported simultaneously and independently- deployable as a WfF-specific DTT or multi-function team to fit specific unit-type, training needs.
• Supports live and constructive mission command training.
• Maintains currency with doctrine published by TRADOC and ensure TUCs are provided the latest training OPORDs and Scenarios.
• Maintains DTT flexibility in team member composition to provide modular training support requirements to low density branches such as chemical, sustainment, aviation, engineers, fires, etc.
• Works with the TUC to manipulate the OPORD or scenario to meet the unit's needs and to provide a realistic training event.

What You'll Need To Have To Join Our Award-Winning Team:

• Clearance: Must possess and maintain an active Secret Clearance.
• Completed a bachelor's degree, subject immaterial with a minimum of 12 years of military or U.S. Department of Defense (DoD) Experience
• Responsible for managing and scheduling all Live, Virtual, Constructive, and Gaming (LVC-G) activities for each MTC under MCTSP.
• Key focus is on the synchronization of the national training schedule.
• Runs the Weekly Resource Synchronization Meeting (WRSM).
• Coordinates region to region and surge support to ensure all training events are properly resourced.
• Plans and provides training reports and products to the MTC Staff on task workload.
• Maintains the MTC Long Range Training Calendar and coordinates with MTC leadership regarding training events.
• Acts as a key leader in the absence of the SM and routinely coordinates with senior operations staff.

Why You'll Love This Job:

• Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
• You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
• Daily opportunities to develop new skills
• Team environment

What We Can Offer You:

• Compensation
• Health & Wellbeing
• We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development
• We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
• Diversity, Inclusion & Belonging
• We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
• Benefits
• Healthcare (medical, dental, vision, prescription drugs)
• Pet Insurance
• 401(k) savings plan
• Paid Time Off (PTO)
• Holiday pay opportunities
• Basic life insurance
• AD&D insurance
• Company-paid Short-Term and Long-Term Disability
• Employee Assistance Program
• Tuition Support Options
• Identity Theft Program