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FUNCTIONAL PURPOSE:

Independently performs the full range of diagnostic, preventive maintenance, alignment and calibration, and overhaul tasks, on both hardware and software on a variety of mail processing, customer service, and building equipment and systems, applying advanced technical knowledge to solve complex problems.

DUTIES AND RESPONSIBILITIES:

• Performs complex testing, diagnosis, maintenance, alignments and calibration, overhaul, and revision, of electronically operated or controlled equipment or systems; may be required to perform maintenance of associated electromechanical equipment and systems.
• Observes the operation of systems and equipment, and applies various testing and diagnostic methods and procedures to locate and correct malfunctions and/or failures and ensures maximum system performance.
• Performs equipment inspections to assess the quality of service or maintenance received, and to discover incipient malfunctions; initiates work orders requesting corrective actions for equipment not meeting maintenance or operating standards; estimates time and materials necessary to make corrections and conducts investigations of frequent or serious equipment failures to determine the cause of the breakdown and to recommend remedial maintenance action.
• Recommends changes to servicing and preventive maintenance activities; assists in the revision of preventive maintenance and operator checklists, and their frequency to sustain the proper degree of maintenance.
• Performs analyses of equipment failures; reviews operational reports, audits, and other information, to determine where operational enhancement can be made to prevent equipment or systems deterioration.
• Participates in the installation, removal, modification, assembly, and/or disassembly of systems and equipment.
• Participates in classroom, on-the-job, and correspondence training programs; attends courses at postal facilities, trade schools, and manufacturers sites; assists in developing and implementing training programs; provides on-the-job training to other lower level maintenance employees.
• Provides technical support to other employees in the facility or in installations within the area served; performs in-process and final operational checks and tests work completed by other employees; may work without direct supervision.
• May drive a vehicle or use other appropriate modes of transportation in the course of assigned duties.
• Follows established safety practices and requirements while performing all duties; reads and adheres to instructions listed in applicable maintenance directives; maintains a library of maintenance directives.
• Performs other duties as assigned.

REQUIREMENTS:

• Ability to demonstrate mechanical comprehension to learn and apply mechanical principles, including a working knowledge of basic mechanical operations (such as levers and pulleys) and the application of physical laws (such as force and gravity). This includes knowledge in the following areas: (A) Power transmission--such as gears, sprockets and chains, belts and pulleys; (B) Power translation--such as cams and cam followers, linkages, springs; (C) Friction reduction'such as bushings, bearings; (D) Fasteners--such as screws, nuts and bolts, pins, rings, clips, couplings.

• Knowledge of basic electricity principles; this includes knowledge of Ohm's law, Kirchoff's law, AC-DC circuitry, relays, switches, and circuit breakers.

• Knowledge of the National Electrical Code may be required for employees in a skilled position. This also includes knowledge of techniques and procedures as used in electrical installations and maintenance (circuit protection, wiring, conduits, etc.).

• Knowledge of electronic principles; this includes knowledge of (A) basic logic gates, symbology, resistors, memory, encoders, decoders, etc.; (B) Hardware/components - such as solid state devices (diodes, transistors, etc.), coils, capacitors, etc.; (C) Digital circuit components - as in registers, adders, counters, memories, flip-flops, encoders, decoders, etc.; and D) AC and DC circuitry - as in circuit analysis, schematic interpretation, etc.

• Knowledge of and ability to follow safety and security procedures for performing maintenance work This includes knowledge of industrial hazards (e.g., mechanical, chemical, electrical, electronic) and procedures and techniques established to avoid injuries to self and others such as lock out devices, protective clothing, and waste disposal techniques.

• Knowledge of current computer technology to understand how technology may be applied to solve a problem or improve system design; this includes knowledge of hardware, software and networking technology/systems and integrated computer systems. This includes knowledge related to: (A) the Operation of computer terminals or other peripherals to enter, operate, and exit programs; to use the systems programs and (B) Retrieving and interpreting reports for diagnostic and information purposes.

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, and division correctly; to solve practical problems by selecting from a variety of mathematical techniques such as formulas and percentages.

• Ability to remember material learned earlier refers to the ability to recall specific information and/or theoretical knowledge and apply it to mechanical, electrical, or electronic maintenance work such as inspection, troubleshooting, equipment repair and modification, preventive maintenance, and installation of electrical equipment.

• Ability to troubleshoot problems to analyze the root cause of a specific error and decide what action to take to prevent recurrence; to back track from a specific problem to identify the source of the error.

• Ability to think logically and critically; to understand the relevance of information; to identify relationships between information and data.

• Ability to think of possible causes for problems and find solutions; to choose the best course of action; to make a decision without delay when the opportunity arises or when all desired information is not available.

• Ability to learn and comprehend new or unfamiliar material; to use multiple approaches to grasp or learn the implication of new information; to quickly incorporate information and ideas.

• Ability to comprehend spatial relations as required to perform maintenance work; to form three-dimensional mental pictures of objects; to know what an object would look like when viewed from a different angle; to determine if something will fit in a specified area. This may include the ability to use technical drawings (e.g. diagrams, blueprints and schematics).

• Ability to read and comprehend job related written materials; this also includes the ability to locate, read, and comprehend text material such as handbooks, manuals, bulletins, directives, checklists, and route sheets.

• Ability to communicate work related information in writing to maintenance, operations and other personnel to complete forms or provide routine and technical information (e.g., in work logs, e-mails, memos and technical reports/documents).

• Ability to follow oral and written directions, instructions, rules, policies and/or procedures correctly and in order.Ability to develop and maintain effective working relationships; to work with teams; to help others; to accept suggestions; to treat others with dignity and respect.

• Ability to demonstrate organizational commitment to the public service goals and mission of the Postal Service. Ability to be conscientious to carry out job tasks; to be responsible and dependable; to take care in performing routine and novel tasks; to track details; to check that all work is accurate and complete; to record information accurately.

• Ability to work from heights refers to the ability to perform safely and efficiently the duties of the position above floor level such as from ladders, catwalks, walkways, scaffolds, vert-a-lifts, and platforms.

• Knowledge and ability to use various hand or portable power tools in performing mechanical, electrical, electronic or other maintenance work; this may include the use of shop power equipment. This ability includes the safe and efficient use and maintenance of such tools as screwdrivers, wrenches, hammers, pliers, chisels, punches, taps, dies, rules, gauges, and alignment tools; refers to the knowledge of, and proficiency with, various power tools; the ability also involves the safe and efficient use and maintenance of power tools such as drills, saws, sanders, and grinders; refers to the knowledge of, and proficiency with, shop machines such as bench grinders, drill presses, and table/band saws.

• Knowledge and ability to use test equipment, gauges or tools to take measurements and/or to take measurements with electrical or electronic test equipment (such as VOMs, oscilloscopes, amprobes) to perform maintenance work; this includes various types of maintenance equipment and may monitoring the operation of a system or machine or use of data networking test equipment.

EXAMINATION REQUIREMENTS:

Applicants must successfully complete Postal Service Test 955, for the Electronics Technician job group, which measures maintenance knowledge, skills and abilities.

In addition, applicants must successfully complete a structured interview evaluation.

ADDITIONAL PROVISIONS:

1. Applicants must be able to operate powered industrial equipment.

2. For positions requiring driving, applicants must have a valid state driver's license, and demonstrate and maintain a safe driving record.

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an experienced Fire Service Technician in Vermont with programming, troubleshooting, and repair capabilities and experience. This position will work closely with our service team, and clients to ensure our critical life safety systems are repaired in an efficient manner to maintain their overall performance. This is a key position for our growing team and requires attention to detail in all aspects of system troubleshooting and repair. Customer and employee interface requires a high degree of effective human relations. Communication skills, both written and verbal, are important elements of the position.

WHAT YOU’LL BE DOING (and doing well!)

• Troubleshooting and repairing Fire and Life Safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions.
• Use a variety of troubleshooting tools to analyze systems and detect fault conditions.
• Ensure maximum system detection and alarm coverage when effecting repairs.
• Produce repair reports in accordance with NFPA for customer acceptance and billing information.
• Programming systems via laptop computers.
• Ensure Fire Alarm circuit integrity.
• Assist in managing vehicle inventory and repair tools.
• Provide support, guidance, and expertise to other technicians.

WHAT WE LIKE ABOUT YOU·

• Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
• Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions.
• Demonstratable knowledge of Fire Alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and/or ground conditions.
• Ability to program and repair fire alarm systems using a laptop computer.
• Knowledgeable in NFPA 72 code requirements.
• Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting.
• Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems.
• Ability to demonstrate proper operation of equipment and control units to customers and explain how it is to be used, and how to respond to any systems signals.
• Ability to read fire system design drawings.
• Demonstrable knowledge of the safe use of standard trade tools.
• NICET I Certification
• Ability to train and develop other Service Technicians on equipment, company policies, and procedures.
• Knowledge of OSHA safety standards and able to obtain OSHA 10 Certifications.
• Customer-focused; skilled in project and people management.
• Proficient in issue resolution
• Excellent organizational, decision-making, and communication skills
• Ability to work under tight deadlines and with a sense of urgency.
• Be physically fit to perform the demanding work of the trade, including frequent lifting of up to 25 pounds, maximum occasional lifting up to 50 pounds; able to work from heights and climb ladders; standing and walking for
• most of the workday.
• Valid driver’s license & reliable transportation
• Must have a master electricians, journeymans electrician license or G7(c) Type S Fire Alarm and TQP-T1 for inspecting alarm systems

WHAT WE'RE BRINGING TO THE TABLE

• Sign-on Bonus
• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition Reimbursement

$40-$45/hour

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast.

Our brand portfolio includes Victor Allen’s®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line. We are passionate about beverages – and about building a team that’s just as energized.We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Position Overview:

The eCommerce Customer Account Specialist plays a critical role in executing high-volume, transactional order management for Amazon and eCommerce accounts. This position operates in a fast-paced environment with short lead times and frequent order adjustments driven by production constraints.

Success in this role requires strong organizational skills, data accuracy, and the ability to manage ongoing daily/weekly order and operational changes. The position is primarily focused on internal coordination, cross-functional communication, and execution excellence rather than external account development.

The ideal candidate thrives in a structured, detail-oriented environment and is comfortable working within ERP systems, spreadsheets, and customer portals daily.

Responsibilities:

• Manage end-to-end order execution for assigned eCommerce accounts, from purchase order receipt through delivery, within ERP and customer portals.
• Coordinate daily and weekly order activity, including adjustments, cancellations, ship windows, carrier routing, and re-routes to support on-time and in-full performance.
• Manage ongoing order changes and weekly reductions (“cuts”) driven by production constraints, ensuring accurate system updates and internal communication.
• Utilize Microsoft Dynamics AX and customer portals to support order-to-cash processes, inventory visibility, pricing accuracy, and reporting.
• Collaborate cross-functionally with Sales, Supply Chain, Transportation, and IT to resolve operational issues and maintain service levels.
• Lead or participate in cross-functional alignment meetings to drive resolution and clarify ownership.
• Maintain customer-specific documentation, pricing records, reporting, and account instructions with high accuracy.
• Support EDI setup, testing, troubleshooting, and ongoing system maintenance in partnership with IT and third-party providers.
• Investigate and resolve shipment issues, customer complaints, RMAs, and non-conformances in coordination with internal teams.
• Identify and implement process improvements to enhance efficiency and operational visibility.
• Serve as an internal subject matter expert (SME) for assigned accounts and systems.
• Act as backup support for designated team members to ensure continuity of service.
• Adhere to food safety, regulatory, and company policies and procedures.
• Other duties as assigned.

Qualifications:

• High school diploma or GED required; Associate or Bachelor’s degree preferred. Relevant experience in eCommerce, customer operations, or ERP-based order management may be considered in lieu of formal education.
• 3+ years of experience in customer operations, eCommerce order management, supply chain coordination, or high-volume transactional environments. Experience within CPG or manufacturing preferred.
• Strong ERP experience (Microsoft Dynamics AX preferred) with demonstrated ability to manage order-to-cash processes and system accuracy.
• Advanced Excel proficiency required, including pivot tables, lookups, data reconciliation, and reporting.
• Experience working within eCommerce platforms such as Amazon Vendor Central or Shopify preferred.
• Experience supporting EDI processes, troubleshooting, and cross-functional system coordination.
• Demonstrated ability to manage multiple priorities in a fast-paced, short lead-time environment with shifting production constraints.
• Strong cross-functional collaboration skills with the ability to communicate clearly and professionally across Operations, Supply Chain, Sales, and Transportation teams.
• Highly organized, detail-oriented, and comfortable working in repetitive, process-driven tasks with sustained accuracy.
• Strong accountability mindset with the ability to navigate ambiguity and resolve issues independently.
• Adaptable and comfortable learning new systems, tools, and processes.

Hours, Location and Pay:

We offer a competitive base pay rate and comprehensive benefits package for full-time employees. This role works standard business hours Monday - Friday at our Little Chute, WI manufacturing facility.

Physical and Mental Demands:

• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone.
• Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
• Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
• Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
• EEO/AA including Vets and Disabled
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.
• Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
• The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.

• NH Medical Group employed
• Medical and Retirement Benefits
• CME Allowance
• System wide EHR-Epic
• Malpractice
• Work-Life balance

• One of the largest medical groups in the nation .
• Offers resiliency training for providers and team members to prevent burnout .
• Established the ODYSSEY program to enhance the new physician and APP experience by empowering our providers to connect, explore and evolve within a culture of continuous learning and teamwork to build a high performing provider network.
• Instituted an APP Council that partners with leaders to improve APP clinical performance and consistency, create a community of practice that enhances experience, engagement and growth, fully integrate APPs into the care team, and set standards for APP practice .
• Is nationally recognized for advanced care and one of the largest community based, non-profit healthcare systems .
• Is well known for being physician-led and physician-driven. For example, our physicians are in every area of leadership across the organization. That means every strategic discussion has physicians at the table, and every market partners a physician leader with an administrator. The result is a focus on the details that are important to physicians.

• Novant Health is an integrated network of physician clinics, outpatient centers and hospitals that delivers a seamless and convenient healthcare experience to our communities. The Novant Health network consists of more than 1,900 physicians and over 36,000 team members that provide care at more than 800 locations, including 16 medical centers and hundreds of outpatient facilities and physician clinics. Headquartered in Winston-Salem, North Carolina, Novant Health is committed to making healthcare remarkable for patients and communities providing nearly six million patient visits annually.
• Novant Health is one of "America's Best-In-State Employers 2023," ranking No. 38 in North Carolina, according to Forbes and market research company, Statista. Novant Health has been consistently recognized as a Best-In-State Employer since Forbes launched the list in 2019.
• Novant Health has been ranked No. 17 in the nation and third among U.S. health systems in the 2023 Diversity MBA Magazine Rankings for "Best Places to Work for Women & Diverse Managers."
• In 2022, Novant Health provided more than $1.5 billion in total community benefit (including financial assistance and unpaid cost of Medicare and Medicaid). In 2022, Novant Health community engagement contributed more than $1.9 million in charitable contributions to community partners in Charlotte, Winston-Salem and Wilmington that offer community-based health and human services.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

• Education: Master's Degree required. Either a graduate of an NCCPA accredited physician assistant program, or NP or post Master's NP program required.
• Experience: One to three years of experience in Orthopedics preferred.
• Licensure/Certification/Registration: Current PA or NP license in appropriate state required. NCCPA or registry with state nursing board, BLS, DEA registry required.
• Additional Skills Required: Ability to successfully complete generic and depart-specific skills validation and competency testing; Thorough knowledge of diagnosis, and pharmacology; Thorough skill in physical assessment and management of chronic illness; Communication skills, both verbal and written; general computer knowledge is preferred; ability to work independently, yet in collaboration when necessary. Ability to use problem-solving, decision making, creative and communication skills. Dedicated to patient r

• NH Medical Group employed
• Medical and Retirement Benefits
• CME Allowance
• System wide EHR-Epic
• Malpractice
• Work-Life balance

• One of the largest medical groups in the nation .
• Offers resiliency training for providers and team members to prevent burnout .
• Established the ODYSSEY program to enhance the new physician and APP experience by empowering our providers to connect, explore and evolve within a culture of continuous learning and teamwork to build a high performing provider network.
• Instituted an APP Council that partners with leaders to improve APP clinical performance and consistency, create a community of practice that enhances experience, engagement and growth, fully integrate APPs into the care team, and set standards for APP practice .
• Is nationally recognized for advanced care and one of the largest community based, non-profit healthcare systems .
• Is well known for being physician-led and physician-driven. For example, our physicians are in every area of leadership across the organization. That means every strategic discussion has physicians at the table, and every market partners a physician leader with an administrator. The result is a focus on the details that are important to physicians.

• Novant Health is an integrated network of physician clinics, outpatient centers and hospitals that delivers a seamless and convenient healthcare experience to our communities. The Novant Health network consists of more than 1,900 physicians and over 36,000 team members that provide care at more than 800 locations, including 16 medical centers and hundreds of outpatient facilities and physician clinics. Headquartered in Winston-Salem, North Carolina, Novant Health is committed to making healthcare remarkable for patients and communities providing nearly six million patient visits annually.
• Novant Health is one of "America's Best-In-State Employers 2023," ranking No. 38 in North Carolina, according to Forbes and market research company, Statista. Novant Health has been consistently recognized as a Best-In-State Employer since Forbes launched the list in 2019.
• Novant Health has been ranked No. 17 in the nation and third among U.S. health systems in the 2023 Diversity MBA Magazine Rankings for "Best Places to Work for Women & Diverse Managers."
• In 2022, Novant Health provided more than $1.5 billion in total community benefit (including financial assistance and unpaid cost of Medicare and Medicaid). In 2022, Novant Health community engagement contributed more than $1.9 million in charitable contributions to community partners in Charlotte, Winston-Salem and Wilmington that offer community-based health and human services.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

• Education: Master's Degree required. Either a graduate of an NCCPA accredited physician assistant program, or NP or post Master's NP program required.
• Experience: One to three years of experience in Orthopedics preferred.
• Licensure/Certification/Registration: Current PA or NP license in appropriate state required. NCCPA or registry with state nursing board, BLS, DEA registry required.
• Additional Skills Required: Ability to successfully complete generic and depart-specific skills validation and competency testing; Thorough knowledge of diagnosis, and pharmacology; Thorough skill in physical assessment and management of chronic illness; Communication skills, both verbal and written; general computer knowledge is preferred; ability to work independently, yet in collaboration when necessary. Ability to use problem-solving, decision making, creative and communication skills. Dedicated to patient rehabilitation and self-care.