David Webbert Jobs in Usa

Position Overview:

David Webb is seeking an exceptional High Jewelry Sales Professional to join our Beverly Hills showroom. This is a highly elevated, client-facing role for a seasoned luxury sales professional who embodies impeccable polish, discretion, and an entrepreneurial spirit, and who thrives in building lasting relationships within an ultra-high-net-worth clientele.

The ideal candidate brings a proven track record in high jewelry or fine luxury sales, with a deep understanding of bespoke client service, private appointments, and relationship-driven business development. You will act as a brand ambassador for David Webb, representing the house’s heritage, craftsmanship, and bold design ethos while cultivating and expanding a loyal client base both locally and globally.

Company Overview:

David Webb is an iconic American luxury jewelry house celebrated for its bold design, exceptional craftsmanship, and timeless elegance. Our Beverly Hills showroom offers a highly personalized experience for collectors and clients in a refined, luxury setting.

Key Responsibilities:

• Deliver an exceptional, highly personalized client experience aligned with the David Webb brand and standards
• Build, manage, and grow a strong portfolio of VIC and UHNW clients through proactive outreach, networking, and follow-up
• Drive sales across high jewelry, one-of-a-kind pieces, and special commissions
• Collaborate closely with internal teams on client needs, custom orders, and special projects
• Support and participate in private events, trunk shows, and brand activations
• Maintain impeccable presentation of the showroom and product assortment

Qualifications:

• 7+ years of experience in high jewelry or luxury sales, preferably with a heritage or bespoke brand
• Demonstrated success working with VIC and UHNW clients
• Elevated polish, presence, and communication skills
• Entrepreneurial mindset with the ability to independently drive business
• Strong organizational skills, discretion, and attention to detail
• Passion for fine jewelry, craftsmanship, and storytelling

This role is ideal for a self-motivated, relationship-driven professional who is energized by luxury, artistry, and the opportunity to build meaningful client connections within one of the world’s most iconic American jewelry houses.

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman Atlanta Lenox Square Store Manager will be accountable for the following key deliverables:

Responsibilities

Achieve and/or Exceed Sales Plan

• Create and execute strategic initiatives to deliver the planned annual sales goals
• Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
• Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele/Service Management

• Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
• Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
• Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
• Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
• Operations
• Deliver controllable expenses on and/or under expense budgets
• Ensure all company policies and procedures are communicated appropriately and followed by all store associates
• Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
• Maintain proper care standards for the product to ensure quality saleable condition
• Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
• Embrace technology to enhance customer experience and create expectation with associates to utilize
• Ensure all security procedures are communicated appropriately and followed by all store associates

Talent Training and Development

• Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
• Develop and motivate staff through clear communication, goal setting and regular
• coaching opportunities
• Lead succession planning by training and developing store management team
• Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
• Identify training needs and develop growth potential of each staff member

Qualifications

• Searching for an entrepreneurial minded business operator
• Positive leader with strong sales background
• Language skills (Spanish) are a plus
• Well networked into the High Net Worth individual, and the local philanthropy scene
• Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
• Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
• Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to manage high volume and inventory with an emphasis on driving results
• Strong community relations
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Estimated Salary Range: $115,000-$140,000

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Position Overview:

David Webb is seeking a highly motivated and detail-oriented showroom and PR coordinator to support: sales, operations and marketing initiatives within our Beverly Hills showroom. This opportunity is designed for an individual seeking hands-on exposure to luxury retail, client engagement, and brand marketing at the highest level.

Company Overview:

David Webb is an iconic American luxury jewelry house celebrated for its bold design, exceptional craftsmanship, and timeless elegance. Our Beverly Hills showroom offers a highly personalized experience for collectors and clients in a refined, luxury setting.

Key Responsibilities:

Sales/Operations & Showroom Support

• Assist the sales team with daily showroom operations, stylist pulls, and client appointments.
• Support client outreach, follow-ups, and CRM data entry.
• Help prepare merchandise and materials for client appointments, stylist pulls, trunk shows, and special events.
• Maintain impeccable showroom presentation and organization.
• Assist with inventory coordination and internal reporting.

Marketing & Brand Support

• Support marketing initiatives, including event planning, invitations, and post-event follow-up.
• Assist with content creation for social media and client communications.
• Help coordinate in-store events, trunk shows, and brand partnerships.
• Conduct light market research and assist with special brand projects.

Qualifications:

• Strong interest in luxury retail, fine jewelry, fashion, marketing, or communications; two years minimum experience in related field.
• Highly organized with strong attention to detail.
• Professional, polished demeanor with excellent written and verbal communication skills.
• Ability to multitask in a fast-paced, high-touch environment.
• Proficiency in Microsoft Office; familiarity with CRM platforms and social media a plus.

David Webb is an equal opportunity employer. This is a full-time salaried (DOE) position along with benefits, sick days, and vacation time. David Webb is an equal opportunity employer.

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman Columbus Store Manager will be accountable for the following key deliverables:

Responsibilities

Achieve and/or Exceed Sales Plan

• Create and execute strategic initiatives to deliver the planned annual sales goals
• Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
• Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele/Service Management

• Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
• Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
• Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
• Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
• Operations
• Deliver controllable expenses on and/or under expense budgets
• Ensure all company policies and procedures are communicated appropriately and followed by all store associates
• Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
• Maintain proper care standards for the product to ensure quality saleable condition
• Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
• Embrace technology to enhance customer experience and create expectation with associates to utilize
• Ensure all security procedures are communicated appropriately and followed by all store associates

Talent Training and Development

• Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
• Develop and motivate staff through clear communication, goal setting and regular
• coaching opportunities
• Lead succession planning by training and developing store management team
• Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
• Identify training needs and develop growth potential of each staff member

Qualifications

• Searching for an entrepreneurial minded business operator
• Positive leader with strong sales background
• Ability to speak multiple languages
• Well networked into the High Net Worth individual, and the local philanthropy scene
• Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
• Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
• Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to manage high volume and inventory with an emphasis on driving results
• Strong community relations
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Estimated Salary Range: $100,000-$125,000

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman Tysons Store Manager will be accountable for the following key deliverables:

Responsibilities

Achieve and/or Exceed Sales Plan

• Create and execute strategic initiatives to deliver the planned annual sales goals
• Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
• Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele/Service Management

• Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
• Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
• Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
• Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
• Operations
• Deliver controllable expenses on and/or under expense budgets
• Ensure all company policies and procedures are communicated appropriately and followed by all store associates
• Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
• Maintain proper care standards for the product to ensure quality saleable condition
• Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
• Embrace technology to enhance customer experience and create expectation with associates to utilize
• Ensure all security procedures are communicated appropriately and followed by all store associates

Talent Training and Development

• Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
• Develop and motivate staff through clear communication, goal setting and regular
• coaching opportunities
• Lead succession planning by training and developing store management team
• Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
• Identify training needs and develop growth potential of each staff member

Qualifications

• Searching for an entrepreneurial minded business operator
• Positive leader with strong sales background
• Language skills (Spanish) are a plus
• Well networked into the High Net Worth individual, and the local philanthropy scene
• Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
• Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
• Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to manage high volume and inventory with an emphasis on driving results
• Strong community relations
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Estimated Salary Range: $110,000-$140,000

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Coral Gables Assistant Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base salary for this role is $75,000-$90,000.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Las Vegas North Premium Outlet Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Language skills (Spanish) are a plus
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base pay for this role is $70,000 - $85,000 annually.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Bet-David Consulting (BDC) serves over 10,000+ entrepreneurs across 60+ countries through business consulting, media, and technology. Our clients do not just purchase services — they invest in growth, transformation, and belief.

Reporting to the General Manager of BDC, the Customer Experience (CX) Manager will architect and operationalize a world-class “surprise and delight” function that turns customers into raving fans. This is not a support role. This is a brand-defining role.

You will monitor feedback in real time, respond authentically to criticism, celebrate wins publicly, proactively reach out to customers, and design unexpected experiences that deepen loyalty and advocacy. The successful candidate will have the opportunity to work across our integrated lines of business including BDC (with over 10,000 clients globally), Valuetainment Media (hosting renowned celebrities and achieving 1.6 B views per quarter), and Minnect (with over 160k users).

Job Responsibilities

Voice of the Customer (VoC)

• Design and manage a centralized customer feedback loop across BDC, Valuetainment, and Minnect
• Monitor NPS, reviews, testimonials, surveys, social media, event feedback, and direct client communications
• Identify themes and translate feedback into executive insights and action plans
• Build dashboards and reporting cadences for leadership

Surprise & Delight Strategy

• Create and execute proactive moments for clients (e.g. unexpected gifts, personalized messages, milestone celebrations, handwritten notes, surprise upgrades, etc.)
• Develop scalable playbooks for high-impact, low-cost loyalty moments
• Partner with the Events, Marketing, and Product teams to embed experiential excellence across the customer journey

Authentic Response & Reputation Management

• Personally respond to customer praise and criticism with empathy and brand voice alignment
• Turn detractors into advocates through thoughtful resolution
• Protect and elevate brand reputation across platforms

Proactive Outreach & Relationship Building

• Conduct surprise check-ins with clients and prospects
• Identify at-risk accounts before churn occurs
• Create structured touchpoint rhythms for high-value clients
• Gether qualitative insights directly from customers

Build the Function

• Establish CX SOPs, systems, and tools
• Define KPIs (e.g. NPS, CSAT, retention, referral rate, lifetime value)
• Hire and build a high-performance CX team as scale demands
• Partner cross-functionally with Sales, Marketing, Product, and Operations

What Success Looks Like (Year 1)

The Customer Experience (CX) Manager will be evaluated on outcomes, not activity, including:

• Measurable increase in NPS and client retention
• Decrease in response time to customer feedback
• Documented “surprise & delight” stories shared across the organization
• Clear VoC reporting embedded into executive decision-making
• A scalable CX playbook ready for team expansion

Required Experience & Capabilities

Required

• 5+ years in Customer Experience, Customer Success, Hospitality, Brand Experience, or similar roles
• Demonstrated ability to design customer journeys and improve retention
• Exceptional written and verbal communication skills
• High emotional intelligence and conflict-resolution ability
• Highly proactive. You don’t wait for complaints
• Systems-oriented thinker who can operationalize creativity
• Entrepreneurial mindset aligned with a high-growth environment

Preferred

• Experience in consulting, media, SaaS, or high-end hospitality
• Built of scaled a CX team
• Familiarity with NPS frameworks and CRM systems

Leadership & Cultural Fit

• Thinks and acts like an owner
• Bias for action and speed
• Comfortable with transparency, debate, and direct feedback
• Obsessed with results and continuous improvement
• High standards for themselves and their team

Compensation & Growth

• Competitive base salary
• Performance-based incentives tied to retention, NPS, and referral growth
• Equity program
• Comprehensive Benefits Package including 401(k) with company match

Bet-David Consulting is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Overview

The Temporary Brand Ambassador will promote the company’s image in a positive manner to customers by delivering a superior customer service experience. They will support sales through handling walk in clients on the sales floor, gaining product knowledge, and maintaining full compliance with the operating standards, policies and procedures of David Yurman.

The role is expected to start in or around late March 2026 and end by June 2026.

The David Yurman Charlotte Temporary Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Maximize all selling opportunities to achieve team’s sales targets
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market

Clientele Development

• Identify and exceed all customer needs and expectations
• Utilize available marketing tools and technologies to build relationships and new business
• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities

Seasonal Sales Support

• Assist with daily inventory counts
• Answer and properly direct all incoming calls
• Ensure visual merchandising and housekeeping standards reflect current visual guidelines and priorities
• Partner with support team in the repair process and follow up on customer communication
• Assist with cleaning of client jewelry
• Assist with delivery procedures
• Assist with ad hoc operational requests throughout the store

Teamwork

• Be aware of the impact of behavior on others
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays

The expected hourly rate for this role is $20-$23/hour, plus commission.

Overview

The Inventory Control Manager is responsible for all operational functions of the Retail Store and may be required to act as Manager on Duty in the absence of the Store Manager and Assistant Manager. This individual will adhere to the operational policies and procedures set forth to support the achievement of sales and profitability plans.

The David Yurman Beverly Hills Inventory Control Manager will be accountable for the following key deliverables:

Responsibilities

Operations:

• Responsible for managing and reconciling inventory counts and communicating any discrepancies.
• Take necessary actions to control expense cost and ensure effective and efficient operation in store.
• Perform inventory maintenance including inventory movement, audits, shipping/receiving, RTV’s and transfers.
• Effectively utilize POS system and inventory management functions to ensure maximum efficiencies in store.
• Partner with store management in communicating and implementing any new policies, and procedures.
• Assists in ensuring compliance with all security/loss prevention policies and procedures.
• Responsible for the management of repairs and ensuring timely client follow-up.
• Oversees the plan development and execution of price changes.
• When covering as an acting manager, would be responsible for the opening and closing of the store, as required.
• Responsible for management, training, and development of sales support team.
• Responsible for troubleshooting IT issues with corporate partners.

Sales and Service:

• Participate in the development and execution of strategic initiatives to achieve sales and profitability plans.
• Demonstrates an active role on the sales floor when needed.
• Ensure support staff demonstrate the skills necessary to provide a positive and rewarding client experience in all customer interactions.

Qualifications

• Minimum 1-3 years in an operational role within a customer service environment, prior management, luxury retail experience preferred.
• Strong written and verbal communication skills with an emphasis on motivating talent to achieve goals.
• Exceptional attention to detail and project management skills.
• Ability to manage multiple tasks, adapt, and prioritize in a fast-paced environment.
• Computer skills: Proficient in Microsoft Excel and Outlook.

The expected base salary for this role is $32.00 - $38.00/hour.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.