David Webber Author Jobs in Usa

Flooring & Custom Window Treatments Sales Professional – Uncapped Commission | Baton Rouge

About LaCour's Carpet World

Join a thriving, second-generation family-owned business that's been enhancing homes in Baton Rouge for decades! At LaCour's Carpet World, we specialize in premium flooring (Karastan, Nourison, Stanton, Fibreworks, Coretec) and Hunter Douglas blinds, shades, and shutters. Our showroom at 4665 Perkins Road (Perkins near College) is a go-to destination for quality and personalized service.

We're expanding our sales team and seeking a motivated, people-oriented professional who loves helping customers create beautiful spaces.

Key Responsibilities

• Engage with customers in our showroom to understand their needs and recommend the best flooring and custom window treatment solutions.
• Drive sales through consultative selling, product presentations, measuring/estimating, and closing deals.
• Build lasting relationships for repeat business and referrals.
• Utilize our top-tier RFMS software for CRM, estimating, quoting, and customer communications (including industry-leading texting/email tools).
• Participate in ongoing sales and product training to stay ahead in this dynamic industry.

What We're Looking For

• Genuine passion for working with people and a professional, well-put-together appearance.
• Strong interpersonal and communication skills—bonus if you have retail, home improvement, interior design, or consultative sales experience.
• Comfort with technology (computers, iPads, basic software).
• Self-motivated with a drive to succeed—no prior flooring/window treatment knowledge required; we provide comprehensive training!

Why Join Us?

• Competitive Compensation: Base salary paid weekly + uncapped monthly commission based on installed sales (no caps/limits). Realistic first-year earnings: $70,000–$90,000+ depending on effort and product mastery.
• Excellent Benefits: Expense/mileage reimbursement, monthly cell phone allowance, group health insurance with generous employer contribution.
• Ideal Schedule: Monday–Friday, 9:00 AM–5:30 PM—no weekends!
• Paid Holidays: New Year's, Independence Day, Labor Day, Thanksgiving, Christmas.
• Supportive Environment: Family-oriented team, ongoing training, and the opportunity to grow with a respected local business.

If you're enthusiastic about home design, excel at building relationships, and want a rewarding career with strong earning potential and great work-life balance, we'd love to hear from you!

How to Apply

Apply directly through this LinkedIn posting or send your resume to with "Sales Opportunity" in the subject line. Tell us a bit about your sales experience or why you're excited about this role.

We look forward to meeting you!

LaCour's Carpet World – Family Owned, Customer Focused Since 1969.

Who We Are

We are Skybound.

We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.

From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.

Opportunity

Skybound is looking for an experienced and passionate Senior Systems Designer to help build a thrilling new game franchise. The Senior Systems Designers create rewarding loops that help players set goals, progress, and stay engaged over multiple play sessions. They craft and tune player advancement and rewards across the entire game.

You will collaborate closely with the Game Director, department leads, and cross-disciplinary teams to define and drive the strategic vision for player progression and meta systems. You’ll mentor other designers, establish best practices, and ensure the systems design team delivers high-quality, scalable solutions that support both gameplay and business goals.

If you're passionate about building compelling systems, love mentoring others, and thrive in a creative, combat-focused environment, we’d love to hear from you.

Reports: This position will report to Game Director.

Responsibilities: Responsibilities include, but are not limited to:

• Lead the vision and execution of player progression, meta systems, and engagement loops across single and multiplayer experiences.
• Define and drive KPIs for progression systems that align with player satisfaction and business goals.
• Mentor and guide systems designers, fostering a culture of excellence, collaboration, and innovation.
• Own major feature areas from concept through implementation, ensuring quality and consistency across the game.
• Collaborate cross-functionally with engineering, art, UX, and production to ensure systems are well-integrated and technically feasible.
• Establish and evangelize best practices for systems design, documentation, and tool usage.
• Anticipate and resolve design challenges, proactively improving workflows and pipelines.
• Playtest and iterate on systems regularly, using data and player feedback to refine and optimize.

Requirements

• 10+ years of experience in the games industry, with a focus on systems design and progression.
• Proven leadership experience, including mentoring designers and leading cross-functional initiatives.
• Shipped at least one AAA title with significant ownership of progression or meta systems.
• Deep understanding of player psychology, engagement strategies, and content pacing.
• Strong analytical skills, with the ability to translate complex systems into clear, actionable designs.
• Experience collaborating with engineering on tool development and pipeline optimization.
• Excellent communication and documentation skills, with fluency in PowerPoint, Word, Excel, Visio, etc.
• Strategic mindset, balancing creative vision with technical and business constraints.

Preferred Qualifications

• Experience with Unreal Engine, including scripting and integration into production pipelines.
• Strong technical scripting skills and a willingness to learn new tools and technologies.
• Passion for combat-oriented games, player progression, and Skybound’s unique properties.

Job Type: Regular, Full-Time

Salary Range: $125,000 - $165,000

• Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
• The salary range listed is just one component of the total compensation package for employees
• Compensation decisions are dependent on circumstances of each role

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Videos top-streamed series with a 99% score on Rotten Tomatoes. Based on the groundbreaking comic book by Robert Kirkman, Cory Walker, and Ryan Ottley, Invincible revolves around 18-year-old Mark Grayson, who’s just like every other guy his age—except his father is (or was) the most powerful superhero on the planet. Still reeling from Nolan’s betrayal in Season One, Mark struggles to rebuild his life as he faces a host of new threats, all while battling his greatest fear - that he might become his father without even knowing it.

The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Kirkman, David Alpert, and Margaret M. Dean.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

For more information on our Privacy Policy, visit: working/work at home options are available for this role.

• Would you enjoy securing grants that enable Latin American artists to showcase their work in the U.S.?

• Are you a strong grant writer and resourceful prospect researcher?

If this sounds like you, I'd love to hear from you!

POSITION TITLE: Director, Institutional Giving

SALARY: $95,000 - $100,000

LOCATION: Hybrid in NYC

PNP Staffing Group is excited to have been retained by Americas Society to lead their search for a Director of Institutional Giving.

Americas Society (AS) is the premier forum dedicated to education, debate, and dialogue in the Americas. Established by David Rockefeller in 1965, our mission is to foster an understating of the contemporary political, social, and economic issues confronting Latin America, the Caribbean and Canada, and to increase public awareness and appreciation of the diverse cultural heritage of the Americas and the importance of the inter-American relationship.

Americas Society seeks an experienced Director of Institutional Giving to conduct prospect research, create, write, and track grant proposals to secure contributed support and prepare reports on funding for Americas Society’s:

• Cultural programs in Music and the Visual Arts.
• Americas Quarterly, the organization’s publication dedicated to politics, business, and culture in the Americas.

The ideal candidate will have a minimum of three to five years of experience researching prospects and writing successful grant proposals and reports to foundations, a demonstrated interest in the mission and goals of the organization, and an ability to meet deadlines. The successful candidate will be a self-starter, an excellent writer, as well as a team player.

Key Responsibilities

Manage the portfolio of grants and sponsorships made to Americas Society by institutional donors (government agencies, private and corporate foundations) to support the Culture Programs in Music and Visual Arts and Americas Quarterly.

• Prospect for new potential institutional funders (foundations) to support our programs.
• Coordinate with program directors to understand funding needs and timelines, and define a strategy to fully-fund each program.
• Serve as an intermediary within the organization among program directors, accounting, and media relations throughout the grant cycle.
• Write letters of inquiry, grant applications, interim and final reports, acknowledgement letters, and all other documents related to the grant cycle.
• Manage the relationship with existing grantors to maximize repeat donations. Inform them of current and future projects, invite them to visit our gallery and attend our programs, etc.
• Provide all documents to accounting to process payments (invoices, letters of acknowledgement, etc.) and update the information in Fonteva.
• Ensure that the organization complies with terms of funding agreements and grants, ensuring that donors are properly credited in all communications (press releases, website, evites, annual report) and that they receive the corresponding invitations.

Additional Responsibilities

• Provide administrative support for the management of the Arts of the Americas Circle:
• Produce and send invoices to patrons.
• Coordinate with accounting to process payments and acknowledgement letters.
• Create list of grants and contributions to Americas Society for inclusion in Annual Report and other marketing materials.
• Collaborate on special initiatives.

Skills and Qualifications

• Minimum 3 to 5 years of relevant grant writing development experience.
• Excellent writing, analytical and interpersonal communication skills.
• Ability to multi-task, set priorities and meet deadlines.
• Exceptional organization skills, initiative, energy, and enthusiasm.
• Entrepreneurial - ability to work independently - and a team player.
• Bachelor’s degree required; Master’s degree preferred.
• Familiarity with Microsoft Office programs, knowledge of Fonteva/Salesforce a plus.
• Spanish and/or Portuguese language proficiency a plus.
• Knowledge of the cultural and political context of Latin America and the Caribbean a plus.

Salary - $95,000-100,000

Americas Society has a working hybrid schedule, with three days spent in the office and two days remotely. AS offers outstanding benefits including an excellent health and dental plan, vacation, holidays, and a generous 401(k) retirement plan (10% employer contribution).

Americas Society has retained PNP Staffing Group to lead this search. Please submit your resume through LinkedIn Easy Apply, which will direct it to Wade Savitt, Executive Recruiter with PNP.

POSITION: Marketing & Communications Associate

LOCATION: Emerson Colonial Theatre, Boston, MA

HOURS: FT, some evenings, weekends and holidays, remote options negotiable

ABOUT THE POSITION

· Reporting to the Director of Marketing and Communications, the Marketing and Communications Associate is responsible for curating and creating engaging content for the Colonial’s social media channels, website, and email campaigns; providing customer service on all digital channels; analyzing digital campaign analytics; and assisting in press-related activities.

· Works collaboratively on digital initiatives with multiple central marketing teams including CRM, eCommerce, Social & Content, and Product Management, as well as our external Digital Marketing Consultants at AKA on all paid digital media.

· The Marketing and Communications Associate works closely with show marketing teams, in-house and central Ticketing and F&B teams, freelance designers, agencies, and vendors.

· Administers grassroots marketing strategies and promotional partnerships to boost ticket sales and build relationships with new audiences.

· Alongside Director of Marketing, oversees day-to-day Marketing department responsibilities for Emerson College apprentice cohort.

· Conducts administrative tasks such as payment of invoices, updating venue marquee, and other duties as assigned.

· Success in the role requires the ability to coordinate the work of multiple external clients and vendors simultaneously while communicating changes in design, strategy, and deadlines with the Director of Marketing and Communications and venue management.

PEOPLE, PLACES, and THINGS

· The Emerson Colonial Theatre is the longest continually operating theatre in Boston, MA and is currently in the midst of celebrating 125 years as a theatre for the community. In its storied history, the Emerson Colonial Theatre has debuted such seminal Broadway shows as Porgy and Bess, Oklahoma!, and La Cage aux Folles, among others. In 2018, the Colonial became part of ATG Entertainment and went through an extensive renovation that positioned the theatre to expand programming and host all types of live events at a mid-capacity level (1,600+ seats). Since this reopening, the Colonial has demonstrated its commitment to ATG’s vision in becoming the leading live entertainment provider in the world with performances including the world premieres of Moulin Rouge! The Musical, A Beautiful Noise, and The Queen of Versailles starring Kristin Chenoweth, as well as David Byrne’s American Utopia, Plaza Suite starring Sarah Jessica Parker and Matthew Broderick, comedians Lewis Black, Alex Edelman, Hannah Gadsby, John Leguizamo, and Jacqueline Novak, and a variety of one-night events including Gladys Knight, Samin Nosrat, Diana Krall, The Wiggles, Gregory Porter, Blippi, Imogen Heap, and so much more! We are excited to continue to expand our eclectic programmatic offerings because we truly believe:

Everyone belongs here. There is something for everyone at the Colonial.

· The Marketing and Communications Associate serves the primary function of overseeing all digital communication channels for the venue.

· Supporting the Director of Marketing and Communications in their efforts to realize sales targets by being responsive to changes in expectations and workflow is key for the person in this role.

· Also, the Marketing and Communications Associate represents the Colonial by engaging with followers and responding to inquiries via social media platforms.

EXPERIENCE and SKILLS

· A successful applicant will have a basic understanding of marketing campaign workflows, content management, and experience using digital and social media platforms to market a brand.

· As multiple campaigns run simultaneously, the ability to be adaptable and multi-task are critical.

· Familiarity with social media scheduling tools and graphic design/video editing software a plus.

· If you have a passion for social media, are creative, and have strong organizational skills, this may be the perfect job for you!

COMPETENCIES

· Attention to Detail, Planning and Organization, Customer Focus, Adaptability, Problem-Solving

BENEFITS

· 401K eligible, competitive healthcare plan, flexible hours (as relates to performance schedule), ability to work remotely on occasion.

· Venue is located less than 1 block from public transportation and 2 blocks from garage with employee discounted rates.

· And of course, the ability to attend performances for some of the best live entertainment at one of the most beautiful and historic venues in the world!

ATG Entertainment: Passion Behind Performance

ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 73 of the world’s most iconic venues across the UK, the US and Continental Europe entertaining over 18 million audience members each year.

Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.

It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. Learn more about ATG Entertainment, visit Entertainment’s Inclusion, Diversity, Equity, & Access Mission Statement

A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. On stage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.

At ATG Entertainment, we provide a stage for everyone.

Overview

, Inc. has consistently been at the forefront of innovation and customer experience for more than 40 years. This highly visible, enterprise role powers our Loyalty, Retention, and Customer Growth strategy across all brands within our portfolio, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, Personalization Mall, The Popcorn Factory, Shari’s Berries, and more.

We are seeking a customer-centric, data-driven leader who challenges the status quo, delivers measurable results, and brings creative yet disciplined approaches to growth. Maintaining leadership in the gifting space requires continuous innovation, bold thinking, and a relentless focus on customer behavior and economics.

The Senior Director of Loyalty, Retention & Growth will own the enterprise loyalty growth engine, accountabile for driving incremental purchase frequency, retention, customer lifetime value (CLV), and contribution margin per customer. This role is responsible for ensuring Loyalty is not a benefit program, but a measurable, EBITDA-conscious growth lever that reduces reliance on paid acquisition and strengthens long-term customer relationships.

This leader will define the strategic roadmap, financial model, and operating rhythm for Loyalty—pairing clear customer value with disciplined experimentation, omnichannel activation, and continuous optimization.

Key Responsibilities

Loyalty Strategy & Program Roadmap

• Define and own the multi-year enterprise loyalty strategy, including program architecture, member value proposition, tiering, benefits, and customer positioning.
• Own the Free → Paid loyalty funnel, including membership mix, upgrade rates, renewal performance, and paid-tier penetration.
• Establish a loyalty operating rhythm that ensures continuous improvement through structured testing, optimization, and performance reviews.
• Translate enterprise growth goals into loyalty initiatives that drive incremental revenue, frequency lift (1x → 2x+), and retention—not just engagement.

Omnichannel Lifecycle & Journey Leadership

• Lead loyalty lifecycle strategy and activation across app-first and owned channels, including Push, in-app journeys, Email, SMS, Direct Mail, and onsite experiences.
• Ensure all loyalty communications are explicitly tied to behavioral objectives (activation, repeat purchase, upgrade, renewal), not just message delivery.
• Develop and manage a loyalty promotional calendar that balances customer value with margin discipline and long-term profitability.
• Partner with CRM Ops and channel teams to ensure consistent execution, personalization, and scalable activation.

Measurement, Forecasting & KPI Ownership

• Own the loyalty business case and performance scorecard, including member acquisition, engagement, upgrade, renewal, and retention forecasting.
• Drive measurement frameworks focused on incrementality and profitability, including test vs. control, holdouts, and cohort analysis.
• Make data-backed recommendations to improve program ROI, contribution margin, and long-term value creation.

Personalization & Customer Experience Innovation

• Leverage customer data, segmentation, and behavioral insights to create relevant, personalized loyalty experiences that reduce incentive waste.
• Identify opportunities to improve the end-to-end member journey (join → earn → redeem → renew → advocate).
• Lead enhancements to loyalty journeys, triggered programs, and lifecycle touchpoints to increase frequency and reduce churn.

Platform, Data & Operational Excellence

• Own loyalty platform capabilities and performance; identify feature, data, and technology needs to support roadmap delivery.
• Partner with Martech, Analytics, and Data teams to ensure loyalty data is accurate, actionable, and usable across activation channels.
• Ensure loyalty reporting, tagging, and performance measurement are consistent, scalable, and decision-ready.

Cross-Functional Leadership & Enterprise Alignment

• Serve as the enterprise loyalty lead, aligning Brand, Product, Analytics, Merchandising, Customer Service, and Technology around shared loyalty goals.
• Influence stakeholders and align teams around financial and behavioral loyalty KPIs, not vanity metrics.
• Build and lead a high-performing team culture focused on speed, accountability, experimentation, and customer obsession.

Qualifications

• 10–12+ years of experience in Loyalty, CRM, Retention, or Lifecycle Marketing with a proven track record of launching and scaling omni-channel loyalty programs.
• Strong strategic and analytical orientation with the ability to translate customer behavior into financial outcomes and growth plans.
• Deep understanding of loyalty economics, including incrementality, liability, breakage, margin impact, and incentive optimization.
• Experience leading cross-functional initiatives across Marketing, Product, Data, and Technology.
• Strong command of app-first lifecycle marketing and CRM best practices (Push, in-app, Email, SMS, Direct Mail, onsite).
• Entrepreneurial mindset—comfortable operating lean, moving quickly, and building from 0→1 and 1→10.
• Experience managing teams and developing talent.
• Digital/eCommerce experience preferred; retail experience strongly preferred.

100% Remote or In-Office Mix | ~$100-125K Total Compensation | Full Benefits

CFS Products, Inc. (est. 1996) is entering its next phase of growth.

• Sales have doubled after our primary competitor exited the market
• In the middle of a large-scale rollout with FedEx Office
• Recently migrated from QuickBooks Desktop to NetSuite
• Leadership transitioning to the next generation

We are hiring the last key leadership role to oversee all finance functions for CFS. This role will work directly with our President (Justin Greeno) and Vice President of Technology (David Chalifoux).

Core Responsibilities

• Reconcile all bank, credit card, and balance sheet accounts
• Manage the bill entry process and associated personnel
• Monitor the open purchase order report to ensure vendor billing accuracy
• Monitor the open sales orders to ensure timely invoicing
• Manage accounts receivable aging reports to ensure timely payments from customers
• Maintain cash flow visibility
• Strengthen internal controls
• Improve processes using NetSuite capabilities

What We Are Looking For

• Strong accounting and reconciliation background
• ERP experience or technical proficiency (NetSuite preferred, not required)
• Detail-oriented and process-driven
• Comfortable in a high-growth environment
• Self-managed and effective in a fully remote role
• Someone relaxed and easygoing, dedicated to their work, yet enjoys having fun

Compensation & Benefits

• ~$100-125K total compensation with growth opportunity
• 100% employer-paid employee health insurance through Blue Care Network
• 4% 401(k) match
• Fully remote position or in-office mix
• Work/life balance culture
• Casual office environment (dogs welcome, pinball machine on site)

This role owns the numbers. Clean books. Strong controls. Scalable systems.

If you want to build financial infrastructure for a growing company entering its next chapter, let’s

talk.

Commercial Lines Account Manager (Assistant to Senior Level) – Naples, FL

We’re partnering with a well-established, growth-oriented insurance organization in the Naples market that’s looking to add to their Commercial Lines team. This is a unique opportunity where they’re open to hiring at multiple levels, whether you’re an up-and-coming Assistant Account Manager ready to grow, or a seasoned Account Manager looking for your next long-term home.

This team offers a collaborative, family-oriented culture, strong leadership, and clear paths for advancement as they continue to expand.

What You’ll Be Doing:

• Manage and service a book of commercial lines accounts
• Support producer with new business marketing and placements
• Handle renewals, endorsements, certificates, and day-to-day client needs
• Build strong relationships with clients and carrier partners
• Ensure accuracy within the agency management system (Applied EPIC)
• Identify opportunities to enhance coverage and overall client experience

Additional Opportunity (Optional):

If you have interest in producing, there are warm leads and inbound opportunities available. No pressure, just upside.

What They’re Looking For:

• Experience in a commercial insurance agency setting (level is flexible)
• Active Florida 2-20 license (or ability to obtain quickly)
• Strong attention to detail and organizational skills
• Client-first mindset with strong communication abilities
• Applied EPIC experience is a plus

Why This Role Stands Out:

• Competitive compensation based on experience + annual bonus potential
• Full benefits package (health, dental, vision, 401k)
• Growth-oriented environment with long-term career paths
• Supportive, team-first culture

If you’re open to hearing more, feel free to reach out directly to David Spreen or apply here. Happy to share additional details confidentially.

About , Inc.

, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.

Key Responsibilities

Strategic Technology Leadership

• In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
• Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
• Develop and execute Enterprise Order Management integrations for exception handling
• Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
• Align technology investments to measurable business outcomes including:
• CSAT / NPS improvement
• Cost-to-serve reduction
• CSRs end-to-end productivity improvements
• Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.

Technology Platform & Solution Ownership

• Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
• Voice, chat, email, SMS, and digital service channels
• Integrated order capture and exception handling
• Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
• Collaborate on Customer Center strategy, design, reliability, and optimization:
• IVR, call routing, telephony platforms
• Order exception management workflows
• Self-service and agent assisted transactions
• Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.

Delivery & Modernization

• Lead large-scale technology transformation programs including:
• CCaaS implementation & migrations
• CRM modernization
• Workforce forecasting, planning and scheduling solutions
• Autonomous agents and customer experience improvements
• Implement agile engineering practices with outcome-based delivery.
• Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
• Support modernization initiatives leveraging:
• Intelligent call routing and speech recognition
• Predictive inventory analytics
• Automated order exception handling

Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)

• Support adoption of AI, machine learning, and intelligent automation across customer care.
• Support implementation of Agentic AI and autonomous workflow agents to:
• Address and resolve WIMO calls
• Resolve order exceptions
• Automate refunds, replacements, and adjustments
• Proactively manage inventory imbalances
• Assist agents with real-time recommendations and next-best actions
• Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
• Deploy predictive analytics and ML models for:
• Call volume forecasting
• Order risk scoring
• Inventory demand sensing
• Backorder prevention
• Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
• Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.

Operational Excellence & Reliability

• Own production support, incident management, and platform stability.
• Reduce incident rates and Mean Time to Resolution (MTTR).
• Ensure resilience, disaster recovery readiness, and business continuity.
• Optimize system performance to handle seasonal and promotional peaks.

Data, Analytics & Automation

• Enable analytics layer to help business improve:
• Call containment
• Forecast accuracy
• Agent productivity
• Customer and Agent experience
• Cost-to-serve
• Establish KPI dashboards measuring both technical and business performance impact.

Leadership & Cross-Functional Collaboration

• Build and lead high-performing engineering, architecture, and operations teams.
• Partner closely with:
• Product Management and Customer Care Operations
• Supply Chain & Fulfillment
• Digital Commerce
• Finance & FP&A
• Security & Compliance
• Influence executive stakeholders and participate in steering committee governance.
• Ensure alignment with enterprise Intake Planning and capital prioritization processes.

Qualifications:

Experience

• 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
• eCommerce environments ($1B+ revenue).
• Experience managing global teams (including off-shore development centers) and large technology portfolios.

Technical Expertise

• Deep knowledge of:
• CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
• CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
• Workforce Management Solutions
• IVR and call/chat routing & optimization
• Strong understanding of:
• Cloud-native architecture
• API and microservices design
• Event-driven integration patterns
• Enterprise security and compliance standards

Leadership Competencies

• Strategic thinker with firm grasp on innovation and emerging technologies.
• Clear communicator with strong business acumen.
• Proven ability to influence C-level executives.
• Strong vendor negotiation and ecosystem management skills.
• Data-driven decision-maker with measurable results orientation.
• Exceptional team player with proven servant leadership style.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
• Advanced degree preferred

Thank you for your interest in the Sacramento City Unified School District! For more than 160 years, SCUSD has served Sacramento families with quality public schools that prepare students for college and careers. We offer a wide variety of programs to meet different student needs in a district that reflects the diversity of our city and state. Become a Sacramento City Unified employee and join a team committed to Sacramento's future. We approach each day with creativity and passion, knowing that the young lives we inspire are Sacramento's next generation of leaders. Join us. You'll love your inspiring career in the heart of Sacramento.

See attachment on original job posting

TRAINING, EDUCATION, AND EXPERIENCE:Any combination equivalent to: graduation from high school, one year of warehouse or related experience, andexperience driving large vehicles with power-lift gates, operating forklifts, and electric pallet jacks.LICENSES AND OTHER REQUIREMENTS:Valid California Class C driver's license preferred, and provide proof of insurance; employee entrance evaluation(lifting test); Department of Transportation drug and alcohol testing; forklift certification required and must beobtained within one year of employment; and acquire Food Safety Certification within first year of employment.

Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.

TRAINING, EDUCATION, AND EXPERIENCE: Any combination equivalent to: graduation from high school, one year of warehouse or related experience, and experience driving large vehicles with power-lift gates, operating forklifts, and electric pallet jacks. LICENSES AND OTHER REQUIREMENTS: Valid California Class C driver's license preferred, and provide proof of insurance; employee entrance evaluation (lifting test); Department of Transportation drug and alcohol testing; forklift certification required and must be obtained within one year of employment; and acquire Food Safety Certification within first year of employment.

Comments and Other Information

KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Basic methods, practices, and terminology used in warehouse operations. Procurement procedures associated with ordering, receiving, processing, storing, and delivering supplies and equipment. Basic math skills. Proper methods of lifting. Basic inventory methods and practices. Safe driving practices and traffic laws. Local street names and geography. Preventive maintenance requirements of automotive equipment. Safety procedures related to operation of forklifts, pallet jacks, and other warehouse equipment. Interpersonal skills using tact, patience, and courtesy. Health and safety regulations, and hazards and safety precautions of this type of work. ABILITY TO: Perform the basic function of the position. Shelve, arrange and label stock. Operate a forklift and other warehouse machines and equipment. Drive a truck to pick up and deliver supplies, equipment, and materials. Operate heavy hand-truck loads. Maintain inventory. Perform mathematical calculations quickly and accurately. Drive trucks in confined areas and while children are present. Lift heavy objects according to safety regulations. Keep accurate and current records of stock transactions. Understand oral and written directions. Work with school improvement initiatives that close student achievement gaps between racial, ethnic, and economic groups by working with all of the diverse communities. Warehouse Worker -- Continued Page 3 Maintain effective relationships with those contacted in the course of work. Observe legal and defensive driving practices. Meet state and district standards of professional conduct as outlined in Board Policy. WORKING CONDITIONS: SAMPLE ENVIRONMENT: Warehouse work and school site environment; drive a vehicle to conduct work. SAMPLE PHYSICAL ABILITIES: Lift heavy objects; lift warehouse stock; work with heavy lifting machinery; reach overhead, above the shoulders and horizontally; stand for extended periods of time; bend at the waist; dexterity of hands and fingers to operate warehouse equipment. SAMPLE HAZARDS: Drive a vehicle during adverse weather conditions; work with heavy lifting machinery. The Sacramento Unified School District prohibits discrimination, intimidation, harassment (including sexual harassment) or bullying based on a person's actual or perceived ancestry, color, disability, gender, gender identity, gender expression, immigration status, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics or affiliation with Scouting America. For questions or complaints please contact the following staff: Title IX Coordinator (personnel related): Melinda Iremonger - 5735 47th Avenue, Sacramento, CA, 95824 - 916.643.7446 - ; Title IX Coordinator (student only related) & Equity Compliance Officer: David Van Natten - 5735 47th Avenue, Sacramento, CA, 95824 - 916.643.7420 ; Chief Human Resources Officer: Cancy McArn - 5735 47th Avenue, Sacramento CA, 95824 - 916.643.7474 - ; Section 504 and Title II ADA Coordinator (student related): Cameron Olson - 5735 47th Avenue, Sacramento CA, 95824 - 916.643-7912- , Title II ADA Coordinator (personnel related): Keyshun Marshall- 5735 47th Avenue, Sacramento CA, 95824 - 916.643-7901- .

Part time 2701 David McLeod Blvd, Space1440, Florence, SC, US 29501

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

• All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, and back of house processes, as required.
• Courteous and responsive to internal/external request.
• Exchange and verifies job related information to provide support.

• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five \"on the clock\" hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.