LabWare LIMS Implementation Support Engineer

LabWare LIMS Implementation Support Engineer

Alameda, CA

Fulltime/ Contract

Onsite/Hybrid role

Job Description: LabWare LIMS Implementation Support Engineer

Role Summary

We are seeking a LabWare LIMS Implementation Support Engineer to assist in the deployment, configuration, and support of LabWare LIMS solutions across laboratory environments. The role will work closely with implementation teams, laboratory stakeholders, and IT to ensure successful system rollout, configuration, and post-deployment support.

Key Responsibilities

• Support implementation and configuration of LabWare LIMS to align with laboratory workflows and business requirements.
• Assist in configuring sample management, test methods, specifications, and result entry workflows.
• Collaborate with business stakeholders to gather and translate laboratory requirements into system configurations.
• Support system testing activities, including unit testing, integration testing, and user acceptance testing (UAT).
• Assist with data migration, environment setup, and deployment activities during implementation phases.
• Troubleshoot system issues and provide technical support during implementation and go-live.
• Prepare and maintain implementation documentation, configuration guides, and training materials.
• Ensure system configurations follow GxP and regulatory compliance requirements (e.g., FDA 21 CFR Part 11).
• Work with cross-functional teams including laboratory operations, QA, and IT to support project delivery.

Qualifications

• Experience supporting LabWare LIMS implementations or LIMS system configuration.
• Basic knowledge of SQL and relational databases (Oracle or SQL Server).
• Understanding of laboratory processes in pharmaceutical, biotech, or regulated environments.
• Strong analytical, troubleshooting, and communication skills.