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Electrical Test Engineer – Commercial Chiller Systems

Location: Charlotte NC

Job Type: Full time

Job Description

This role is responsible for the validation and certification of commercial chiller systems. The position focuses on electrical system design evaluation, instrumentation, test execution, data analysis, and compliance with applicable industry standards. Engineers will work closely with mechanical engineers, lab technicians, and quality teams to ensure chiller performance, safety, and reliability.

Key Responsibilities :

· Maintain all electrical systems fully functional to test HVAC systems (water-cooled and air-cooled chillers)

· Plan, execute, and support electrical testing of commercial chillers, including air-cooled and water-cooled systems

· Troubleshoot control circuits and low-voltage wiring on water-cooled and air-cooled chillers

· Develop and review electrical test procedures, wiring diagrams, and control schematics

· Set up and validate test instrumentation for voltage, current, power, harmonic distortion, and control signals

· Troubleshoot electrical, controls, and communication issues during system testing

· Analyze test data and prepare technical reports documenting results, issues, and corrective actions

· Support compliance testing to applicable standards (e.g., UL, IEC, AHRI, ASHRAE)

· Collaborate with design engineering teams to identify root causes and recommend design improvements

· Support factory acceptance testing (FAT), qualification testing, and reliability testing

· Ensure testing activities comply with lab safety procedures and electrical safety requirements

· Provide technical support during audits, certifications, and customer witness testing

Required Qualifications:

· Bachelor’s degree in Electrical Engineering or related field

· 3–7 years of experience in electrical testing, validation, or product development (HVAC or industrial equipment preferred)

· Strong understanding of three-phase power systems, motor drives, starters, and VFDs

· Experience with electrical test equipment (power analyzers, oscilloscopes, multimeters, data acquisition systems)

· Knowledge of control systems, PLCs, sensors, and communication protocols (Modbus, BACnet, CAN, etc.)

· Ability to read and interpret electrical schematics and wiring diagrams

· Strong troubleshooting and problem-solving skills

· Proficiency in technical documentation and test reporting

· Familiarity with lab safety standards and electrical codes (NFPA 70 / NEC)

Preferred Qualifications

· Experience with commercial chillers, large HVAC equipment, or refrigeration systems

· Familiarity with industry standards such as ASHRAE 90.1, AHRI 550/590, UL 1995, IEC 60335

· Experience working in an engineering laboratory or test environment

· Knowledge of energy efficiency testing and performance certification

· Experience with automated test systems and data analysis tools (LabVIEW, Python, MATLAB, or similar)

· Professional Engineer (PE) license or EIT certification

Key Competencies :

· Primarily laboratory-based role with exposure to high-voltage equipment and rotating machinery

· Occasional extended hours during test execution or customer witness testing

· Strict adherence to safety protocols and PPE requirements

Akkodis is seeking an Engineering Technician role is a Contact with a clientin Santa Clara, CA (Onsite), We’re ideally looking for an applicant with 4+ years of equivalent experience in a Lab or Datacenter environment. Visio and CAD experience for Lab R&D projects and Rack Management. Experience with handling PDUs and Power in Labs.

Pay Range: $63-$65/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Summary

• We're looking for a motivated Engineering Technician (Contract) for support our Colossus quality assurance labs. In this role, you will be faced the challenge of providing a test-bed for our developers to test software on various hardware before releasing them.
• Additionally, collaborate with Infrastructure Engineers, installing and maintaining Windows/Linux platforms and using creativity while finding solutions.
• We expect things to break in this lab, as the software is mostly low-level device drivers, and the bugs in them do break boards and GPUs.
• We seek to catch problems early in our labs rather than in user devices.
• Our labs run more than 100,000 tests per day and is part of a DevOps pipeline that needs constant supervision, tracking, monitoring and break-fix.

What you'll be doing:

• Handling Labs and Datacenters using DCIM Tools, spreadsheets and task tracking tools.
• Your responsibilities will also include defining standards in labs to keep them safe, clean and organized.
• Deploy test boards that run automated tests from a Software Developers and triage and root cause board issues which are not due to hardware or software issues but, that potentially have test setup issues.
• Remove and redeploy boards that need software and/or hardware upgrades from board engineers in a regular cadence.
• Work closely and pro-actively with other engineering teams such as system architects, chip and board designers, software/firmware engineers, HW/SW QA teams and Applications engineering teams to drive design, development, debug and release of next generations products.
• Take active part in procurement decisions for Lab by choosing from various options available, getting test copies and doing proof of concepts and then providing recommendations.
• Collect data for critical metrics for the lab and track progress.

What we need to see:

• Associates or Bachelors Degree in a Tech related Major or 4+ years of equivalent experience in a Lab or Datacenter environment.
• Ability to perform well at work without requiring constant manager supervision.
• Ability to do deploy and cable servers and test equipment.
• Basic user level understanding of Unix/Windows, and Networking with Enterprise Switches and Routers.
• Skills to work with teammates of various abilities and experiences.
• Ability to find tasks where you need help from sys-admins and communicate those, coordinate with them to integrate those solutions
• Perseveration to debug a hard problem and out of box thinking to seek those.
• To be successful in this position, you should have a love of working with close-knit, multi-disciplinary teams, and enjoy hands-on work with state of the art platforms.

Ways to stand out from the crowd:

• Visio and CAD experience for Lab R&D projects and Rack Management.
• Lab/Datacenter Procurement Experience.
• Experience with handling PDUs and Power in Labs.
• System administrator level experience on Unix/windows and knowledge of scripting to automate workflows (bash/python).
• Basic knowledge of Git/Perforce to check-out, edit and check-in scripts.
• Ability to write SQL queries to get data from MySQL DBs.

If you feel this is not something that you are currently interested in, but know of someone, that might be, please share the details with them or let me know their details so I can reach out to them!

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit

The Corporate Information Services Department is seeking a dynamic and talented Application Architect – Radiology/Cardiology.

This Application Architect is responsible for supporting the implementation of UHS Radiology & Cardiology Information Systems and related applications across 26+ acute care hospitals. The role includes addressing maintenance issues, enhancement requests, modifying applications, providing technical support, and coordinating tasks to meet deadlines. Key responsibilities involve overseeing system conversions and implementations. The incumbent will collaborate with IS, clinical operations, facility resources, and vendors to deploy, maintain, and support radiology and cardiology applications. Responsibilities also include ensuring the integrity and reliability of all radiology and cardiology systems, developing plans, maintaining documentation, updating stakeholders, and assisting IT teams with product/tool selection. Additionally, the role includes serving as a technical consultant, leading special projects and strategic initiatives to optimize technology use in imaging, thus enhancing efficiency and achieving institutional goals. The position also requires the development and design of data collection and retrieval methods for clinical, technical, and managerial purposes. The role involves the design, testing, training, and maintenance of clinical imaging systems within a fully integrated computerized order entry system for Image Acquisition, Delivery, Integration, Presentation, Reporting, and Retention.

Key Responsibilities include:

System Implementation:

• Regularly meets with users, vendors, stakeholders, consultant and IS staff to develop/modify system specifications.
• Designs solutions for applications and prepares the appropriate documentation.
• Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
• Works closely with IS Security to implement appropriate cybersecurity safeguards and measures.
• Performs Q/A on application functionality.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Oversees the training of users in operating procedures for application.
• Provide regular updates to project management regarding Radiology/Cardiology System conversions and implementations ensuring all tasks, milestones and deadlines are met.
• Recommends and implements controls and procedures to protect UHS assets from intentional or inadvertent modification, disclosure, or destruction.
• Leads integration with all Radiology/Cardiology third party systems.

System Maintenance/Support:

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Works closely with operations IS managers to ensure complete capture RIS/CVIS validation and exceptions handling.
• Works closely with the senior management of radiology/cardiology operations in the development of systems operating standards, policies, and procedures.
• Manages ongoing vendor relationships for relevant systems.
• Adheres to UHS Service Level and Change Management Policies.
• Will provide on-call support as scheduled.
• Maintain vendor technical and end user support documentation
• Establishes and maintains regular communications with user community.
• Performs routine system maintenance including but not limited to Security, Printers and Print routing, Profile settings and Nurse Stations.

Administration and Oversight:

• Effectively trains Analysts in the performance of their duties as required.
• Provides technical support and guidance to other team members as required.
• Maintains Service Excellence principles.
• Prepares and promptly submits all routine and special reports.
• Interviews applicants for vacant positions as needed using appropriate interview techniques.
• Contributes to performance evaluation of junior staff members as needed.
• Keeps management well informed of activities, needs, and problems through regular status updates and trip reports.
• Performs other tasks as required by management.

Continuing Education:

• Keeps up to date on relevant Radiology / Cardiology System Version Changes, Bug-Fixes, and release notes.
• Keeps abreast on relevant Regulatory Requirements that impact the Radiology Information Systems such as -TJC, FDA, MQSA, ACR and various State Regulations.
• Actively participates in increasing education of the Radiology Information Systems functionality through Webinars, User Group meetings, Vendor Classes, etc.

Position Requirements:

• Bachelor’s degree required.
• Five years of experience in a clinical or healthcare environment supporting Cardiology and Radiology Information Systems. Proven track record in implementing and maintaining Radiology/Cardiology Information Systems; experience with Cerner RadNet, Cerner Cardiovascular Imaging Management and Cerner ECG Management, is preferred. Experience with PACS or Enterprise Imaging systems is also highly desirable.
• Comprehensive working knowledge of Radiology / Cardiology information systems such as, Cerner RadNet, Cerner ECG Management, Cerner Cardiovascular Imaging Management applications and systems in a centralized environment.
• Knowledge of clinical workflows from a technologist, radiologist, or resident perspective. Knowledge of medical and imaging industry standards such as HL7 and DICOM standards.
• Experience with HIPAA and other relevant data privacy regulations
• Extensive knowledge of computer systems analysis and programming techniques and procedures, including consulting with Rad Techs, Radiologist, Cardiologist and local IS to determine hardware, software, or system functional specifications; design, development, documentation, analysis, creation, testing, debugging, or modification of applications or programs based on and related to design specifications
• Functional knowledge of Information Systems standards and Imaging quality methods and metrics as indicated by the American College of Radiology accreditation standards.
• Experience in generating reports on system performance, usage, and other key metrics.
• Experience with enterprise-level incident management processes.
• Functional knowledge of project management methods.
• Comprehensive understanding of user business practices, concepts, and terminology sufficient to support the applications.
• Functional Knowledge with regulatory requirements that impact Radiology & Cardiology systems such as, TJC, FDA, MQSA, ACR and various state regulations.
• Excellent written and verbal communication skills.

License or Registration Requirements: Preferred certification in any of the following areas: Certified Imaging & Informatics Professional (CIIP), Certified PACS System Analyst (CPSA), Certified PACS Associate (CPAS), Certified Radiology Administrator (CRA), Registered Diagnostic Imaging Technologist R.T. (R)(ARRT)

Travel Requirements: 25-35% domestic US travel (depending on projects and Go Lives).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

• Lead, coach, and develop a high-performing Operations & Data Management team, providing regular feedback, performance evaluations, and career development opportunities.
• Foster a culture of accountability, continuous learning, and collaboration.
• Ensure new team members are effectively onboarded and trained across all relevant systems and processes.
  
  

• Oversee daily operations of and client communications to ensure accuracy, timeliness, and compliance with service level agreements (SLAs).
• Monitor team workload and proactively adjust task assignments to meet volume demands and service expectations.
• Serve as the point of escalation for complex client or customer issues and ensure timely resolution.
  
  

• Partner with leadership to identify, recommend, and implement process improvements that enhance productivity, quality, and client satisfaction.
• Utilize metrics and KPIs to monitor team performance, drive operational improvements, and report progress to senior leadership.
• Lead initiatives to document, standardize, and optimize workflows, including SOPs and work instructions.
  
  

• Act as a liaison between various cross-functional teams including Distribution Operations, Supply Chain, Order to Cash, Finance, IT, Serialization, and Client Success to support seamless daily execution/escalations.
• Participate in strategic planning and special projects to support departmental and organizational goals.
  
  

• Ensure a positive client experience through consistent service delivery, proactive communication, and timely issue resolution.
• Represent in client calls or meetings as needed to address operational updates or performance discussions.
  
  

• Maintain adherence to internal controls, data accuracy standards, and regulatory compliance related to order processing and client communications.
• Monitor system and process integrity, ensuring pricing, credits, and order entry are executed without errors or delays.
  
  

• Support hands-on execution of operational tasks during peak periods or resource gaps.
• All other duties as assigned
  
  

• Execute the goals established by the business and department to ensure client delight.
• Effectively delegate tasks, responsibility, and accountability to teams to ensure execution is performed to a standard of excellence.
• Lead their team and improve the quality of the departments work product.
• Assess and determine appropriate personnel and structure to accomplish necessary day-to-day functions.
• Interview, select, and supervise the activities of the department staff within the confines of stated business goals and company policies & procedures.
  
  

• Bachelor’s degree or equivalent combination of education and experience.
• 7+ years of customer service experience within the healthcare or pharmaceutical industry, with a demonstrated ability to drive team performance and client satisfaction.
• Minimum of 4 year of supervisory experience, preferably in a high-volume, fast-paced environment such as a call center.
• Proven ability to interpret and apply business insights from industry publications, regulatory guidelines, and technical documentation.
• Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.
• Demonstrated problem-solving capabilities, including the ability to assess complex situations and implement effective solutions.
• Ability to lead both independently and collaboratively, fostering a high-performance team culture.
• Collaborative leadership style with a focus on cross-functional alignment and shared success.
• Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.
• Consistently presents a polished, professional image and models executive presence.
• Strong customer-centric mindset with a commitment to service excellence.
• Highly organized with the ability to manage multiple priorities and deadlines effectively.
• Dependable and accountable, with a track record of delivering results.
• Proficient in managing administrative workflows and optimizing operational processes.
• Deep understanding of customer service principles and best practices.
• Positive, energetic leadership presence that inspires and motivates teams.
• Skilled communicator who fosters clarity, alignment, and trust.
• High integrity and ethical standards; lead by example and builds credibility through actions.
  
  

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We are seeking a highly skilled Technical Game Designer to design, implement, and iterate core game systems that define how our AAA European football video game feels, behaves, and engages players — across gameplay, modes, progression, and meta structures. You’ll work hands-on within Unreal Engine (Blueprints and scripting) to prototype, tune, and ship systems while bridging the gap between creative design vision and engineering execution.

In this role, you’ll collaborate closely with designers, engineers, animators, UX, and production to ensure our football systems, from player mechanics to match-level logic, are robust, reusable, well-documented, and optimized for performance.

** All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 3+ years of professional game design or technical design experience.
• Including work on at least one shipped title (AAA or high-quality).

What You'll Work On:

• Implement gameplay systems using Unreal Engine Blueprints and gameplay scripting, ensuring fidelity, performance, and scalability across content.
• Prototype new systems and features rapidly in editor and iterate based on feedback from design reviews and playtests.
• Collaborate with engineering to define architecture, data flow, and scripting standards for game systems.
• Tune system behavior for balance, player experience, and performance, using telemetry and designer instinct.
• Work with multidisciplinary teams (AI, animation, UX, economy, live ops) to ensure game systems integrate cleanly across features.
• Write clear documentation including design specs, variable definitions, use cases, and technical expectations.
• Debug gameplay logic and support QA in identifying issues, performance bottlenecks, and systemic edge cases.
• Support ongoing game content updates, seasonal content pipelines, and live tuning processes.

Requirements:

• Hands-on experience with Unreal Engine 5 workflows, including Blueprints and gameplay scripting.
• Strong understanding of gameplay systems design, including mechanics, progression logic, and modular systems.
• Ability to implement, test, and optimize systems in engine with iterative prototyping.
• Ability to work collaboratively with programmers and other designers to deliver system features.
• Solid documentation and communication skills, articulating design intent and technical constraints.
• Passion for football (soccer) games and understanding of how systems support player engagement.

Bonus Points:

• Experience working on sports titles or competitive multiplayer games.
• Familiarity with networked gameplay replication, gameplay abilities, and data-driven systems.
• Experience with Unreal Engine C++ integration, data asset workflows, and gameplay scripting conventions.
• Ability to leverage player data and analytics to refine systems over time.
• Experience designing systems for live content cadence, progression balance, and seasonal features.

What We Offer:

• Opportunity to influence core systems in a major AAA football game and work on cutting-edge features.
• Cross-discipline collaboration with designers, engineers, and live operations teams.
• Competitive compensation, and benefits.
• Career growth opportunities into Senior or Lead Technical Design positions.

Power the data centers, hospitals, and other mission-critical facilities of tomorrow-designing both rugged rental products and stationary generator-set packages that keep them online. As an Electrical Project Engineer, you'll work in a unique manufacturing and dealer environment, leveraging expert-level AutoCAD and Inventor skills to craft low- and medium-voltage AC layouts, DC controls, and the logic that ties multiple gensets into advanced paralleling switchgear and smart control panels. Juggle multiple high-impact projects, troubleshoot in the test cell, and serve as the go-to authority for production teams and customers alike-making an outsized impact alongside a collaborative squad of engineers, sales pros, and suppliers.

• Produce comprehensive wiring schematics, conduit schedules, and panel layouts in AutoCAD and Inventor for diesel and natural gas gensets, ensuring every reference, layer, and legend is unambiguous.

• Size and specify breakers, relays, PLC/HMI hardware, and interface circuits that integrate seamlessly with low to medium-voltage paralleling switchgear and DC control systems.

• Audit project drawings, vendor prints, and specifications against UL, NFPA 70/110, ISO, and customer standards; log variances and close them before release.

• Diagnose elusive startup, commissioning, and controls problems for technicians through root-cause-based recommendations that feed back into design libraries to improve the product.

• Translate application questions into concise recommendations and solutions and document in formal engineering notes.

• Maintain production continuity
  • Follow standard protocols and proven design protocols to ensure consistent high-quality products that meet or exceed customer requirements.
• Manage the submittal dossier
  • Assemble, index, and track all drawings, studies, and data sheets through the approval cycle; document every revision for full traceability.
• Leverage Caterpillar engineering resources
  • Retrieve and interpret factory application guides, PID data, and software updates; ensure the latest revisions are embedded in each project.
• Enable precise estimating
  • Deliver dimensioned one-lines, BOMs, and labor take-offs to the Sales team so quotes reflect real scope, margin, and risk.
• Design for the exceptional case
  • Apply first-principles analysis to bespoke components or control sequences required by unique site conditions or regulatory environments.
• Control the critical path
  • Use tools and milestone checklists to keep engineering actions on time, document slippage causes, and propose corrective actions proactively.
• Adapt as requirements evolve
  • When priorities shift, re-baseline drawings, calculations, designs, and priorities so the entire team works from a single source of truth.

If precision, thorough documentation, and methodical problem-solving are how you create value, this role will let you practice your craft at a high level of electrical engineering discipline.

Education & Experience

• B.S. in Electrical Engineering (preferred) - or at least ten years of hands-on experience in the engine-driven power-generation industry or a closely related technology field with design engineering experience for 5+ years.
• Military veterans are strongly encouraged to apply.

Technical Expertise

• Proficiency with Caterpillar toolsets (CAT ET, CAT Monitoring Software, SIS Web, TMI, EDDC) is highly desirable.
• Working knowledge of diesel- and natural-gas generator sets is preferred; familiarity with lithium-ion energy-storage systems is a plus.
• Thorough understanding of relevant codes and standards-NFPA 70/110, NEC, NEMA, UL, IEEE.
• Expert-level 2D drafting in AutoCAD; 3D modeling experience required (Inventor preferred, or comparable platforms accepted).
• Exposure to generator paralleling switchgear, remote-fuel supply, and remote-cooling systems is preferred.

Other Requirements

• Valid driver's license with a clean record (no more than two minor violations in the last three years and no major violations in the last five years). A motor vehicle driving record check will be conducted for the final candidate.

Altorfer Inc. offers an industry leading compensation and benefit package:

* Health, Dental, Vision, Disability, and Life Insurance
* 401(k)
* Paid Holidays
* Paid Parental Leave and Funeral Leave
* Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
* Education Assistance
* Personal Tool Insurance, and Safety Equipment Reimbursement
* Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Salary Range: $60K to $120K annually

Work is normally performed both indoors and outdoors with moderate noise conditions. Limited exposure to all weather conditions is associated with this position. Physical requirements may include speaking, listening, writing, typing, reaching, pushing, pulling, lifting, carrying, sitting for extended periods, and managing stress. Occasionally required to walk or stand for short durations on manufacturing floors or job sites. Job hazards may include tripping, slipping, falling, jobsite hazards, hand injuries, driving related hazards, equipment movement, overexertion due to stress and fatigue. Required to follow all safety protocols and wear appropriate personal protective equipment depending on the environment or location. The noise level in the work environment is usually moderate to high. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third-generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family-valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

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• Federal and state employment compliance requirements
  
• Internal HR policies, plan documents, and programs
  
• Common core HR processes (hire, job changes, leave, time eligibility, employee data)
  

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• Documented, repeatable compliance programs with clear ownership
  
• Audit-ready evidence for regulated workforce requirements
  
• Clear visibility into system-enforced vs manual controls
  
• Reduced reliance on institutional knowledge
  
• Clean handoff to internal HR Compliance governance
  

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• Re-establish and make process improvement recommendations for Federal and state compliance workplace obligations (EEO-1 reporting, VETS-4212, Affirmative Action plan requirements, Federal and state labor law posters, I-9, etc.) for a complex, matrixed enterprise with multiple HCM systems
  
• Develop a compliance requirements inventory (federal, state, and local)
  
• Define ownership, evidence standards, review cadence, and escalation paths
  
• Revise related process documentation (e.g., SOPs, desktop procedures, flow diagrams)
  
• Create a compliance calendar with deadlines, triggers, and dependencies
  

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• Map regulated requirements and internal policies to HCM system controls
  
• Identify where system configurations are fully or partially automated and where excessive reliance on manual processes or workarounds
  
• Document policy-system-process alignment for core HR domains (total rewards, staffing, job data, employee classifications, policy adherence, etc.)
  
• Establish audit-ready documentation for system-based controls
  

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• Design lightweight system control validation approaches (sampling, evidence review)
  
• Define configuration attestation expectations for system owners
  
• Identify and document control gaps and risk exposures
  
• Support internal audit readiness (without performing audit activities)
  

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• Integrate compliance programs into a committee-style operating model
  
• Establish a sustainable handoff model to internal HR Compliance ownership including a review schedule and RACI
  

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• Legal interpretation of employment law
  
• Policy drafting or legal language development
  
• Payroll processing or payroll system controls
  
• Employee relations case management
  
• Training delivery or change management execution
  

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• 5+ years in HR compliance, workforce compliance, or employment-related governance
  
• Hands-on experience with:
  
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  • Employer filings (EEO-1, VETS 4212, CA Pay Filing)
    
  • Federal employer requirements
    
  • Multi-state employment compliance operations
    
  
  
  
• Demonstrated experience building or re-establishing compliance programs, not just running tasks
  
• Experience working with HRIS/HCM systems in a compliance or controls capacity
  
• Experience in regulated environments (healthcare, insurance, financial services, or similar)
  

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• Strong understanding of:
  
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  • Federal workforce compliance requirements
    
  • State employment law variability and tracking
    
  • HR data dependencies for regulatory filings
    
  
  
  
• Ability to translate regulatory requirements into process and system controls
  
• Comfortable documenting gaps, risks, and manual dependencies
  
• Strong documentation and process design skills
  
• Able to work cross-functionally with HR, Legal, IT, Internal Audit, and Compliance
  

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• Oracle HCM, Peoplesoft or similar enterprise HCM experience
  
• Prior partnership with Internal Audit or Compliance functions
  
• Experience supporting system implementations or post-go-live stabilization
  

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• Employment Compliance Manager (former or contract)
  
• HR Compliance Program Manager
  
• Workforce Compliance Lead
  
• HRIS Controls / Governance Specialist
  
• Internal Audit professional with HR compliance exposure
  

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• ER specialists
  
• Payroll managers
  
• Policy analysts without regulatory filing experience
  
• Change management consultants
  

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

The Enterprise Project Management Office (EPMO) Program/Project Manager for New Product Development (NPD) provides strategic leadership and hands-on orchestration of complex, cross-functional, system-level engineering programs that span hardware, controls, software and manufacturing domains from concept through commercialization. This leader builds and manages integrated program plans across all functions to deliver innovative solutions that meet the highest safety, quality, cost, customer value and overall business impact. The Program/Project Manager fosters collaboration, innovation and learning across functions and drives execution through schedule integrity (capacity planning, critical path), proactively identifies and mitigates risks, ensures manufacturing and supplier readiness, and facilitates governance using Rite-Hite's New Product Development process and the appropriate Waterfall/Agile/Hybrid methods. Additionally, the Program/Project Manager will help evolve and shape Rite-Hite's NPD process to scale appropriately for the various types of NPD projects and business needs while driving consistent adoption through the NPD stakeholder community. The Program/Project Manager integrates systems thinking, data-driven decision-making, and an iterative approach to accelerate value delivery and build a culture of transparency and continuous improvement.

KEY OUTCOMES

• On-time to launch: 90% of NPD stage gate milestones met; 85% of programs launch on or before target dates.
• Quality at launch and customer value: First-pass build yield and early field performance meet or exceed targets; post-launch defect rate/warranty within target thresholds while delivering tangible customer and market value.
• Business case realization: Internal program cost + orders, sales and margin aligned with business case; variance drivers identified with corrective actions.
• Readiness: Manufacturing, supplier, service and go-to-market readiness complete per integrated system-level program plan; no critical "late surprises."

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Strategic Leadership:

Partner with the business unit leadership team to execute prioritized complex, multi-disciplinary New Product Development programs to deliver target safety, quality, cost, customer value and overall business impact.

• Ensure alignment on requirements (VOC), product/feature scope and acceptance criteria.
• Apply systems engineering management principles to ensure integration across mechanical, controls, electrical, and software disciplines.
• Facilitate business and technical trade-offs to protect customer value; escalate issues with data, options and recommendations.
• Act as a connector between strategy and execution, aligning engineering, product, and business roadmaps.
• Provide thought leadership on program management best practices and emerging trends and supporting technologies in the field.
• Support business unit annual capacity planning to help determine next fiscal year roadmaps and strategic plans.
  

Program and Project Management:

Aligned with the business unit strategy and roadmap, build and maintain integrated program plans across Product Management, Engineering, Marketing, Quality, Distribution, Manufacturing, Supply Chain, Applications, Service, IT, HR, Legal/IP and Finance.

• Own the integrated program plan with explicit dependencies, resource loading and a continuously maintained critical path.
• Establish and manage scope/schedule/cost baselines with formal change control.
• Maintain a living schedule risk analysis with scenario planning; create what-if plans and recovery paths.
  

Governance and Standardization:

Adhere to enterprise-wide project management methodologies, frameworks and processes. Ensure consistent application of governance policies, risk management, and quality assurance across all projects and programs.

• Operate within Rite-Hite's New Product Development process; scale the process as appropriate for the scope of each program; prepare and run program reviews (core team, stakeholder updates, stage gates with clear entry/exit criteria), documented decisions and follow-ups.
• Champion and continuously improve Rite-Hite's New Product Development stage gate process across all functions with ongoing training, standard tools/templates, and best practice sharing.
• Blend Waterfall/Agile/Hybrid appropriately across hardware and embedded/software components; ensure traceability from requirements to test/validation.
• Identify and eliminate systemic bottlenecks that limit innovation or cross-functional efficiency.
  

Resource Management:

Lead resource planning and allocation across projects and programs to ensure optimal utilization. Identify and resolve labor, asset, plant, vendor, etc. conflicts and ensure adequate staffing for high-priority projects. Proactively surface cross-program dependencies and resolve conflicts.

Performance Monitoring and Reporting:

Link to established business unit KPIs (e.g., on-time stage gates) and establish program-specific leading indicator KPIs (e.g., critical path health) to monitor program health. Track program budgets, capital/tooling and unit economics; partner with product management and finance on business case gating and post-launch performance. Use data-driven insights to inform decisions and identify opportunities for continuous improvement.

SUPERVISORY RESPONSIBILITIES

Leads without direct authority; fosters a culture of accountability, transparency and continuous improvement.

EDUCATION and/or EXPERIENCE REQUIREMENTS

• Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or related field from an accredited 4-year university.
• 5-10 years' experience leading complex new product development and system-level programs for industrial/electro-mechanical products or integrated controls-software offerings from concept through launch, with expertise in critical path, dependency mapping and integrated cross-functional planning.
• 3-5 years' experience in a senior role within an EPMO or similar role with oversight of strategic direction or project management across an organization.
• Demonstrated success in managing cross-functional hardware, software and service programs with manufacturing and supply chain integration in a matrix-based organization.
• Experience operating within a stage-gate or milestone NPD process; familiarity with DFM, FMEA, V&V, pilot builds and commercialization.
• Proven track record delivering on schedule and business case with rigorous risk management and change control.
• Exceptional communication, facilitation and stakeholder alignment skills.
• Strong experience in managing relationships, facilitating discussions and resolving conflicts with senior leadership, business leaders and other key stakeholders, with the ability to influence decision-making and drive alignment across an organization.
• Project Management Professional (PMP) certification.
• Experience in manufacturing and sales/industrial equipment industries.
• Experience with loading dock equipment, industrial doors, safety barriers, industrial fans and other material-handling/in-plant safety equipment.
• Experience with Jama, Jira and Confluence management tools.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.