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Job Title: Distribution and Marketing Data Product Manager

Division: Beazley Shared Services - Data Management

Location: Multiple Locations, US

Hybrid Role

Reports To: Head of Data Products

Key Relationships: Chief Data Office, Data Leadership Team, Data Owners, Distribution and Marketing, CRM, Data Governance and Quality, Data Stewards, Data Architects, Delivery Team members, Technology Team, Finance, Underwriting, Operations and other Business Stakeholders

Beazley:

Beazley is a global specialist insurance company with over 30 years' experience helping people,

communities, and businesses to manage risk all around the world. Our products are wide ranging from cyber & tech to marine, healthcare, financial institutions, and contingency, covering risks like the weather, film production or protection from deadly weapons.

We are a flexible and innovative employer offering a friendly, collaborative, diverse and inclusive work environment. We encourage applications from all backgrounds. Collaboration in office spaces is important and we use a hybrid approach with a minimum of 2 days in the office per week.

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 1500 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We hire people with wide perspectives, and we have set bold diversity targets as we work towards excellence.

Data @ Beazley:

Our Data team supports Beazley's vision by...

* Being bold through pioneering & championing an exciting vision of how people interact with data

* Facilitating innovation by leading the pace of change in data & analytics, and facilitating the latest capabilities and innovative technologies

* Doing the right thing by providing a controlled working data environment that allows all business domains to thrive independently

* Being the single source of truth for enterprise-wide reporting metrics and KPIs

Our Data team is located at multiple offices across UK, Europe and the US. The specified home office location options provide the best balance for being co-located with key Data Office colleagues and business stakeholders.

The Role:

Data is one of Beazley's greatest assets and this roles is critical to supporting our Distribution and Marketing insights, which includes Customer, Broker and Marketing data. We're seeking a strategic and technically savvy Data Product Manager to lead the strategy, development and evolution of data products and insights that empower our distribution and marketing teams. This role is critical to aligning our data, unlocking insights, and informing growth opportunities across our specialty portfolio. In this role, you will also work to mature data literacy and capabilities as Beazley undertakes a significant investment in modernization, enabling you to embed a culture of data excellence and innovation in our delivery.

Key Responsibilities:

• Partner with the global Distribution and Marketing team to understand, prioritize and develop data products and insights that support their business strategy.

• Build and own a roadmap to provide regular updates on delivery commitments for data products, insights, enhancements and queries.

• Manage stakeholder relationships to support the growth strategy for Beazley customers, brokers, teams and products.

• Produce insights and key data trendsthat highlight business performance, RoI, efficiencies and game-changing growth opportunities.

• Inspire the adoption and use of insights to drive decisions in investment and operations that improve efficiency and drive growth by leading demonstrations and hands on training sessions.

• Lead a team of Product Owners, Product Analysts, Business Analysts and a development team to deliver and maintain data products and insights; maintaining a backlog of work within Jira.

• Represent the business in data governance discussions, escalating issues as appropriate.

• Ensure that data product development considers policy, methodology and standards, and ensure these are adhered to during product development.

• Evaluate the performance of your data product portfolio against KPIs defined by the business and provide feedback on the value delivered.

• Proactively anticipate business needs and look for opportunities to bring innovation or new approaches into the user design, experience, product development and insights.

• Relentlessly focus on the Distribution and Marketing team as a customer, delivering high quality data and insights that are clear and inspire action.

• Partner with the Data Governance Group and CRM solution team (Customer Relationship Management) to drive improvements in our Customer and Broker data quality through MDM and other tools.

• Provide leadership, direction, development and support to direct reports (including off-shore resources).

Essential Criteria:

• Bachelor's degree in Business, Marketing, Data Science, Computer Science, Economics, Statistics or related field; Master's degree preferred

• Proven experience in data product management, marketing analytics or distribution strategy, preferably in insurance or financial services

• Experience working with data, building data models, and sharing insights

Skills and Abilities:

• Strategic and curious with the ability to design and develop data and insights that support our Distribution and Marketing team's goals, planning, performance and incentives that drive growth

• Understand the specialty insurance market, customer segmentation and distribution channels, with experience in North America, Lloyd's, Retail and Wholesale markets preferred

• Ability to lead workshops that help your stakeholders identify data needs and articulate their desired user experience, with the ability to build dashboards preferred

• Strong organization and communication skills with the ability to direct work, document requirements and present demos

• Advanced technical skills with the ability to dive into the data, identify anomalies, and provide high quality, trusted data

• Understanding of Specialty Insurance principles and key drivers to create opportunities, loyalty and growth

Knowledge and Experience:

• Experience in Data Products, Data Analytics, Data Science, Statistics, Economics or related fields in Insurance, Financial or sales organizations preferred

• Strong understanding of MDM and CRM systems and their use with Customer and Broker data

• Proficiency in data visualization (Power BI), analytics platform (Snowflake), dashboard design and data storytelling

• Experience working with insurance data, and in particular a strong understanding of pipeline intelligence for sales growth/ targeting and performance

• Ability to use predictive modeling to drive an understanding of performance, customer behavior, and prospective renewals/ growth to help the Distribution Sales team focus on the best opportunities

• Experience managing relationships and teams of stakeholders, business analysts, data analysts, data architects, data modelers, data engineers and testers using agile processes

• Skills in data engineering technologies like Kafka, Snowflake / Snowpark, DataBricks, Jira and Agile principles

• Experience in managing and manipulating large internal and external datasets

• Knowledge of relational and dimensional database structures, theories, principles, and practices

• Driven and proven team player with ability to work with all levels in a highly intellectual, collaborative, and fast paced environment

• Excellent communication skills, with the ability to tailor them appropriately for different audiences, technical backgrounds, and seniority

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold
• Strive for better
• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour
• Beazley SHE - Successful, High potential, Empowered women in insurance
• Beazley Proud - Our global LGBTQ+ community
• Beazley Wellbeing - Supporting employees with their mental wellbeing
• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)
• iLearn (our own learning & development platform)
• LinkedIn Learning
• Mentorship program
• External qualification sponsorship
• Continuing education and tuition reimbursement
• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
• Up to $700 reimbursement for home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
• Up to 26 weeks of fully paid parental leave
• Up to 2.5 days paid annually for volunteering at a charity of your choice
• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $130,000-$150,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.

We are looking for a Manager, Growth Analytics to join our team! We are looking for ambitious, analytical, hands-on problem solver who can manage multiple projects. This individual should have a strong interest in media, marketing and business intelligence.

The role requires the ability to actively apply the agency's proprietary ad effectiveness and measurement tools, as well as 3rd party vendor solutions, to determine the impact of advertising on the client's business. The position also requires the ability to understand the strategic communications needs of client advertisers and align these needs to the day-to-day issues of data and reporting.

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• Manage planner and client relationships in addition to multiple projects and demands
  
• Be part of a team and create clear paths to success for analysts
  
• Participate in brainstorming sessions with communication planners, creative teams, media planners, buyers, clients and other partner agencies
  
• Design and manage execution of custom analyses
  
• Ensure high quality in data and analytics deliverables and uncover business opportunities
  
• Work to improve automation and reduce human error in data processing and analytic
  

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• Ability to scope an analytic solution out of a vague business problem
  
• Experience managing and mentoring junior team members
  
• Strong interpersonal, written, and verbal communication skills
  
• Strong background in statistical analysis and digital analytics.
  
• Excellent quantitative and analytical skills with the ability to draw conclusions based on data
  
• Comfortable actively participating and contributing in meeting settings with multiple stakeholders
  
• Capacity for problem conceptualization and solution design through analytical thinking
  
• Experience with Tableau and site tagging
  
• Superior ability to build and deliver impactful presentations at senior level
  

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• Experience with data-management, statistical and/or optimization languages
  
• Python, SQL Server & Tableau expertise for data investigation and QA
  
• Extensive experience presenting and interacting with clients
  
• Ability to investigate, analyze and solve problems as well as clearly communicate results through requirement documents
  
• Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
  
• Strong attention to detail, well organized and possesses the ability to prioritize multiple tasks under pressure
  
• Ability to work collaboratively as part of a cross-functional team
  
• Be a highly motivated team player
  
• 4+ years of experience in an analytics or performance media function
  

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email .

• The Director of BI and Data Services will be primarily managing Power BI and Epic Cogito. Preferred candidates would reside in Oregon with the ability to come onsite.

• We are open to considering candidates remote out of state in which we can employ in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin

JOB SUMMARY/PURPOSE

• Oversees the design, implementation, and maintenance work of business intelligence, analytics, and data architecture managers. Responsible for the strategic leadership and direction of data architecture and business intelligence strategies to meet the data needs of the organization. Ensures system standards and compatibility with SHS information systems architecture, tools, policies, and procedures. Ensures that data initiatives align with organizational objectives and data governance policies and procedures. Responsible for budgeting of IS Business Intelligence and Data Services department, ensuring resources are allocated efficiently and cost-effectively to support the organization's goals. Leads maturation of Samaritan Health Services as a data driven, data literate health system, working with clinicians, business stakeholders, researchers, informaticists, IS colleagues, and others. Creates a culture of teaching, mentoring and professional development across the system. Maintains consultative, trusted-advisor relationships with stakeholders.

DEPARTMENT DESCRIPTION

• Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Business Intelligence and Data Services department provides comprehensive data support as a centralized resource for the organization. Services include data integration and warehousing, analytic reporting, business intelligence solutions, statistical data analysis, and data science solutions.

EXPERIENCE/EDUCATION/QUALIFICATIONS

• Bachelor's degree required (preferably in an Information Systems related field). An advanced degree in information systems, mathematics, statistics, analytics, engineering or a related field preferred.
• Eight (8) years professional and/or leadership experience in data analytics/business intelligence/data science required.
• Five (5) years experience in the management of technical resources required.
• Two (2) years experience in business intelligence/data science delivery required.
• Project management and continuous process improvement experience required.
• Experience with Epic Cogito strongly preffered.
• Experience in multiple data-related technologies required.
• Project management certifications preferred.
• Experience providing advanced business intelligence and data science solutions in a healthcare setting preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
• Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
• Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
• Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.

Summary:

The Business Planning & Analytics Manager supports the VP and regional leadership in driving business performance across the Caribbean markets. This role serves as the strategic liaison between country General Managers, commercial teams, finance, and supply chain to improve forecasting accuracy, pipeline visibility, and decision-making through data-driven insights.

Business analytics uses data modeling and predictive insights to guide planning and decision-making.

Responsibilities:

Business Planning & Forecasting

• Lead monthly and quarterly demand forecasting and sales planning.
• Improve forecast accuracy through pipeline and historical trend analysis.
• Build financial and volume projections for regional planning.
• Support annual budgeting and long-range strategic planning.
• Develop financial models and support growth execution.

Pipeline & Performance Management

• Manage pipeline review cadence with GMs and commercial teams.
• Identify risks and opportunities across markets.
• Track KPIs: revenue, margin, backlog, inventory, sell-through.
• Develop KPI strategies and translate data into insights.

Regional Business Liaison

• Act as primary liaison between VP, country GMs, finance, and supply chain.
• Align regional priorities with corporate strategy.
• Support pricing strategy, promotions, and channel performance.
• Facilitate business reviews and executive presentations.
• Bridge data insights and strategic decisions.

Data & Analytics Leadership

• Develop dashboards and reporting tools (Power BI, Tableau, Excel).
• Build predictive models to support demand planning and inventory optimization.
• Automate reporting and improve data quality.
• Manage and ensure accuracy and delivery of performance insights.

Strategic Insights & Decision Support

• Provide actionable insights to improve market performance.
• Conduct market trend and competitive analysis.
• Support product mix optimization and profitability analysis.
• Support forecasting, planning, and strategic decisions.
• Conduct feasibility studies

Education, Qualifications & Experience:

• Bachelor’s in Business Analytics, Business Administration, Finance, Economics, or Engineering
• Master’s degree (MBA or Data Analytics) preferred

Experience:

• 3–5+ years in business analytics, planning, FP&A, or commercial strategy
• Experience supporting multi-country or LATAM markets
• Experience in manufacturing, HVAC, distribution, or industrial sectors preferred

Technical Skills

• Advanced Excel & financial modeling
• Power BI / Tableau / SQL
• CRM/ERP pipeline analysis (Salesforce & SAP preferred)
• Forecasting & demand planning
• AI-driven analytics & predictive modeling (preferred)

Leadership & Soft Skills

• Strong business acumen and strategic thinking
• Executive-level communication
• Ability to influence without authority
• Cross-cultural collaboration

Success Metrics (KPIs)

• Forecast accuracy improvement
• Inventory optimization & reduction
• Pipeline visibility & conversion rate
• Regional revenue & margin performance

The Manager - Data Science and Analytics plays a critical role in revenue and margin management for the Merchandising organization by performing various pricing analyses to exceed the financial targets. This highly visible individual will manage the daily and weekly promotions for print and digital marketing vehicles, so to be successful, strong analytical skills and business savviness is vital. This Team Member will develop and use analytics tools to draw insights and provides actionable recommendations while exhibiting higher-order critical thinking under ambiguous situations.

Major Activities

• Machine Learning Forecasting: Maintain, regularly run, and potentially adjust time-series forecasting pipelines with backtesting, accuracy diagnostics, drift detection, and ongoing monitoring.
• Pricing optimization: Maintain, regularly run and potentially adjust pricing/markdown optimization engines (e.g., Gurobi, CP-SAT), including feasibility checks, constraint adjustments, relaxations, and scenario analysis.
• Mathematical modeling: Translate new business rules (e.g., new constraints for pricing) into robust mathematical formulations.
• Production engineering: Maintain a modular codebase across forecasting, optimization, and data workflows; keep ensure code quality, test coverage, and documentation. Maintain overrides to handle data quality issues.
• Reporting & impact measurement: Own reporting for the pricing engine, turn recommendations into stakeholder-ready insights and quantify business impact.
• Cross-functional collaboration: Partner with Merchants and Pricing Advisory to translate business needs into features for retail pricing algorithm
• Develop and implement user-friendly analytics dashboards and tools that perform complex analysis manipulating large data sets to identify actionable business insights
• Initiate, partner with internal teams on process improvement initiatives
• Ad-hoc projects as identified by the supervisor

Other duties as assigned

Preferred Education/Experience

• Bachelor’s Degree or equivalent experience required.
• Advanced MS Excel required.
• Proficiency in forecasting and machine learning: Ability to build and deploy time-series forecasting models including feature engineering and robust backtesting & monitoring.
• Data manipulation and analysis: Strong ability to work with large datasets using Python (pandas/NumPy) and SQL, performing clean feature creation and diagnostic analysis.
• Data Engineering: Previous experience building DBT ETLs on cloud-based warehouses like BigQuery and working in Vertex AI.
• Problem-solving ability: Strong analytical skills to decompose complex business problems, balance solution quality vs runtime, and implement pragmatic fallbacks.
• Master’s degree in economics, data analytics, or math related field preferred

Minimum Type of Experience Required

• 7+ years of relevant work experience

Other

• SQL and Python required, Tableau or Power BI is preferred

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

The Business Data Analyst will play a critical role in supporting data-driven decision-making for core PMA business functions. This position is focused on extracting valuable insights from complex datasets, creating operational reports, and developing intuitive BI dashboards tailored to business needs. Working within an enterprise reporting structure, the analyst will perform on-demand data discovery, conduct trend analysis, and develop analytics tools that empower stakeholders with meaningful insights. By ensuring data accuracy, quality and relevance, this role will support data governance activities and continuous process improvements that align with strategic objectives.

Responsibilities:

Data Analysis & Business Insights
* Conduct in-depth data analysis to support strategic business initiatives.
* Perform trend analysis and develop predictive insights to help business teams identify patterns, risks, and opportunities.
* Respond to data discovery requests and operational reports development to support key business metrics and decision-making.
* Deploy best practices and make recommendations for improved understanding.
* Translate complex data findings into actionable recommendations, presenting insights in a clear and meaningful way for non-technical stakeholders.
Enterprise Reporting & BI Dashboard Development
* Work closely with business stakeholders to understand their reporting needs, providing insights that drive data-informed decisions.
* Design, develop, and maintain interactive BI dashboards tailored to answering critical business questions, providing real-time access to critical metrics and performance insights.
* Utilize enterprise BI tools to create data visualizations that enable easy exploration of data and insights.
* Partner with stakeholders to test and refine dashboards, ensuring they align with business requirements and enhance decision-making capabilities.
* Facilitate training and support for business users on BI dashboards and reporting tools, enabling self-service access to data insights.
Data Quality Support & Validation
* Collaborate with data governance and data engineering teams to ensure high data quality and integrity in enterprise reports and dashboards.
* Perform data validation and verification as part of report development to ensure data accuracy, consistency, and relevance for business users.
* Monitor data accuracy metrics and support data issue resolution, maintaining a high standard of data quality across reporting tools.
* Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

* 3+ years of experience in data, analytics, or business intelligence.
* Bachelor's degree in Information Management, Data Science, Computer Science, Mathematics, Statistics, Economics, Psychology or a related field.
* Proficient in SQL for data extraction and manipulation across various data sources.
* Strong analytical skills to interpret complex datasets and draw actionable insights.
* Experience with BI platforms like QlikSense or Power BI for data visualization and dashboard development.
* Familiar with advanced Excel functions for data manipulation and reporting.
* Understanding of statistical methods and trend analysis for identifying patterns and creating projections.
* Familiar with predictive modeling or basic machine learning concepts is a plus.
* Proficiency with scripting languages or tools (such as Python, R, or VBA) for process automation is a plus.
* Basic understanding of data integration, ETL processes, and data warehousing concepts.
* Skilled in presenting data in a way that tells a compelling story and drives informed decision-making.
* Strong interpersonal skills to work effectively with cross-functional teams in underwriting, finance, and IT.
* High level of precision in data analysis, ensuring reports and insights are accurate and free of errors.
* Analytical mindset to investigate data challenges, identify root causes, and develop efficient solutions.
* Ability to adapt to evolving data requirements and troubleshoot issues with minimal supervision.
* Strong organizational skills to balance multiple projects and meet reporting deadlines.
* Effective time management to handle ad hoc requests and prioritize tasks in a fast-paced environment.
* Open and motivated to learn new tools, methods, and data practices.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

We are seeking an experienced Staff Data Engineer to join our Unified Data Platform team. The ideal candidate will design, develop, and maintain enterprise-scale data infrastructure leveraging Azure and Databricks technologies. This role involves building robust data pipelines, optimizing data workflows, and ensuring data quality and governance across the platform. You will collaborate closely with analytics, data science, and business teams to enable data-driven decision-making.

Duties & Responsibilities:

• Design, build, and optimizedata pipelinesand workflows inAzureandDatabricks, including Data Lake and SQL Database integrations.
• Implement scalableETL/ELT frameworksusingAzure Data Factory,Databricks, andSpark.
• Optimize data structures and queries for performance, reliability, and cost efficiency.
• Drivedata quality and governance initiatives, including metadata management and validation frameworks.
• Collaborate with cross-functional teams to define and implementdata modelsaligned with business and analytical requirements.
• Maintain clear documentation and enforce engineering best practices for reproducibility and maintainability.
• Ensure adherence tosecurity, compliance, and data privacystandards.
• Mentor junior engineers and contribute to establishingengineering best practices.
• SupportCI/CD pipeline developmentfor data workflows using GitLab or Azure DevOps.
• Partner with data consumers to publish curated datasets into reporting tools such asPower BI.
• Stay current with advancements inAzure, Databricks, Delta Lake, and data architecture trends.

Technical Skills:

• Advanced proficiency inAzure 5+ years(Data Lake, ADF, SQL).
• Strong expertise inDatabricks (5+ years),Apache Spark (5+ years), andDelta Lake (5+ years).
• Proficient inSQL (10+ years)andPython (5+ years); familiarity withScalais a plus.
• Strong understanding ofdata modeling,data governance, andmetadata management.
• Knowledge ofsource control (Git),CI/CD, and modern DevOps practices.
• Familiarity withPower BIvisualization tool.

Minimum Qualifications:

• Bachelor's or Master's degree in Computer Science, Data Science, or related field.
• 7+ yearsof experience in data engineering, with significant hands-on work incloud-based data platforms (Azure).
• Experience buildingreal-time data pipelinesand streaming frameworks.
• Strong analytical and problem-solving skills.
• Proven ability tolead projectsand mentor engineers.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Master's degree in Computer Science, Engineering, or a related field.
• Exposure tomachine learning integrationwithin data engineering pipelines.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $110,000 to $170,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

We are seeking a highly analytical and business-savvy Front-Facing Data Analyst to serve as

the bridge between our data science team and external stakeholders. This role combines strong technical data skills with client communication, strategic insight, and performance optimization expertise.

The ideal candidate is comfortable analyzing complex datasets, translating findings into actionable insights, and presenting results directly to clients, partners, and executive teams.

Key Responsibilities:

Client & Stakeholder Engagement

• Serve as the primary analytics point of contact for clients
• Present performance reports, dashboards, and model insights
• Translate complex statistical results into clear business recommendations
• Participate in strategy calls

Data Analysis & Reporting

• Analyze large datasets to identify trends, risks, and opportunities
• Build and maintain dashboards (Tableau, Power BI, Looker, etc.)
• Monitor KPIs such as approval rates, conversion, fraud indicators, and portfolio performance
• Segment performance by channel, risk tier, geography, or campaign
• Perform root cause analysis on performance shifts

Modeling & Optimization Support

• Work alongside data scientists to interpret model outputs
• Conduct A/B testing and performance experiments
• Identify segments with low performance and recommend optimization strategies
• Validate model deployment performance in production environments

Cross-Functional Collaboration

• Coordinate with underwriting, marketing, risk, and engineering teams
• Assist in translating business requirements into analytical frameworks
• Support compliance and reporting needs where applicable

Required Qualifications

• Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, or related
• field
• 2–5+ years of experience in data analytics, preferably in fintech or lending
• Strong proficiency in SQL
• Experience with R or Python
• Experience with BI tools (Tableau, Looker, etc.)
• Excellent communication and presentation skills
• Ability to explain technical concepts to non-technical audiences

Preferred Qualifications

• Experience with underwriting analytics or credit risk modeling
• Familiarity with interpretable ML models (scorecards, gradient boosting, etc.)
• Knowledge of fraud detection metrics
• Experience working in a client-facing or consulting environment

Core Competencies

• Strong analytical thinking
• Business acumen
• Executive-level communication
• Detail-oriented but able to see big picture
• Proactive problem-solving mindset

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About the Team

The primary responsibility of the Logistics Modeling team is to intelligently and efficiently plan how CarMax moves vehicles across its nationwide network. Each year, CarMax completes over 2 million vehicle moves, and our data scientists develop algorithms that determine which moves are executed by CarMax and which are handled by third-party logistics partners. For the moves CarMax completes, the team generates detailed plans specifying exactly which vehicles each driver will transport and when. To be successful, these plans must optimize efficiency while ensuring vehicles arrive on time to meet customer and operational needs.

What You Will Do – Essential Responsibilities

Develop optimal planning strategies that meet both short and long term business objectives

• Leverage exceptional business knowledge, creativity, vision and analytic skills in order to lead the development of optimal logistics planning strategies
• Develop right optimization strategy given CarMax’s unique business model
• Leverage strong analytic communication skills to gain broad buy-in to planning strategies and goals at all levels of the organization
• Continuously improve our logistics strategy by delivering $10-25MM/yr of incremental value

Build a highly engaged team of 4-7 Data Scientists with the skills to implement our logistics strategies across millions of moves each year

• Create a rewarding and challenging environment designed to teach uniquely gifted analytic professionals how to become effective, value adding data scientists
• Leverage strong functional expertise in a quickly evolving field to ensure that team members have the right technology to meet today’s business needs.
• Set specific, actionable short and mid-term goals for each team member
• Challenge, develop & recognize team members when they achieve their goals

Lead the building of Artificial Intelligence to autonomously plan every move in an optimal way

• Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated planning models that autonomously implement our strategies
• Leverage strong computer science and software engineering skills in order to build software that (a) Calculates the optimal logistics plan for each move and (b) Delivers that plan to the logistics team in seconds
• Lead cross functional efforts to implement new models with IT and the field
• Apply exceptional experiment test and design skills in order to measure the business impact of different planning changes

Purpose of the Role

CarMax relies on algorithms to efficiently move vehicles across our network of 200+ stores, ensuring optimal routes, driver utilization, and on-time delivery while minimizing transportation costs. Doing so ensures that we have the right cars at the right prices at the right time and place to meet our customers’ needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists plays a critical role in unlocking the business value from these innovations.

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Undergraduate degree with exceptional academic performance in quantitative discipline (Statistics, Math, Data Science, Computer Science, Engineering). Advanced Degree (Master’s/Ph.D.) is a plus.
• Mathematical, modeling, and reasoning skills in order to build complex planning models
• 4+ years’ experience in strategy, analytics and/or data science
• Proven ability to deliver business value by leveraging deep analytic skills in order to solve complex business problems
• Computer programming skills in order to turn the mathematical model into Artificial Intelligence
• Leadership skills necessary to build a highly engaged team and to work cross functionally to implement new logistics models and strategies
• Exceptional verbal, written, and listening skills necessary to (a) effectively manage their team, (b) listen and understand conflicting points of view on complex matters, (c) navigate through potential contentious situations that periodically occur in a change process, and (d) communicate complex ideas.
• Experience managing highly analytical projects and people.

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About The Team

The Supply Chain Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax's supply chain operations. CarMax's supply chain business is undergoing an exciting transformation focused on optimizing how we acquire, recondition, and move vehicles which is helping us extend our market leadership while positioning us for future growth. The Supply Chain Strategy team is at the center of this transformation, serving as thought leaders who provide strategic direction and data-driven insights that guide decision-making across our supply chain operations

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

CarMax sources hundreds of thousands of vehicles each year through consumer purchases, auctions, and other channels. Each vehicle goes through a complex journey from acquisition through reconditioning and logistics before it's ready to be sold to customers. The Supply Chain Strategy team leverages data, analytics, and strategy to optimize this journey, ensuring we purchase an optimal mix of cars, recondition those cars efficiently, and move them through our network to support growth of our retail sales.

There are several sub-teams on Supply Chain Strategy who focus on different parts of the vehicle lifecycle. As a Manager in Supply Chain Strategy, you will work with business partners in our Product, Technology, and Operations to help drive the supply chain business forward on a team focused on one of these areas:

• Consumer Supply Strategy – Works to optimize how we acquire vehicles directly from consumers through our digital and omnichannel processes
• B2B Strategy – Works to enhance the way we exchange with other businesses through selling at our auction or buying directly from third parties
• Merchandising Strategy – Works to ensure we can evaluate and buy vehicles through all channels through efficient and effective operations
• Logistics Strategy – Works to optimize vehicle movement throughout our network and balance the tradeoff of cost and speed
• Service Operations Strategy – Works to enhance reconditioning operations, ensuring vehicles are prepared efficiently and to quality standards that support customer satisfaction

What You Will Do – Essential Responsibilities

Some of our roles lean towards partnering more closely with the Product organization and serving as product analyst. In those roles, a successful manager of strategy would:

• Be a strategic thought partner for our product organization by closely partnering with a product manager to help define the strategic direction of one area of our supply chain
• Demonstrate analytic excellence through ensuring we appropriately set up and read product tests, providing a data-backed perspective to opportunity solution tree exercises, and own the creation and maintenance of reports and dashboards to monitor KPIs
• Present recommendations to product executives to collect buy in

Other roles lean towards partnering more closely with our Field Operations organization and serving as an operational analyst. In those roles, a successful manager would:

• Drive execution through the identification of KPIs, target setting, and the creation of management systems and accompanying reporting suites to drive accountability
• Support the implementation of change initiatives by consulting on key strategic problems and analytical work tracks
• Present insights and recommendations to key business partners to achieve consensus for change

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, PowerBI, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

Work Location and Arrangement: This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.