Cynet Systems Jobs in Usa
9,489 positions found — Page 12
S
System Support Analyst
Salary not disclosed
Role Name: System Support Analyst
Location: Columbia, SC
Work Environment: Partial Onsite (3 Days in Office a week and as needed)
Schedule: M-F 4pm to midnight shift, or a 6am-4pm 4 on/ 4off schedule which works weekends and holidays.
Contract length: 12 months (Contract to Hire)
Interviews: In Person or Remote
C2 Clearance eligibility required
Job Summary:
Duties:
Day To Day:
Work Environment:
The Team:
Team Name:
Job Requirements:
Required Skills and Abilities:
Required Technologies:
Nice To Have:
MQ, CICS, DB2, IMS Database, ServiceNow Soft
Required Work Experience:
Required Education:
Required Software and Tools:
Skills:
Location: Columbia, SC
Work Environment: Partial Onsite (3 Days in Office a week and as needed)
Schedule: M-F 4pm to midnight shift, or a 6am-4pm 4 on/ 4off schedule which works weekends and holidays.
Contract length: 12 months (Contract to Hire)
Interviews: In Person or Remote
C2 Clearance eligibility required
Job Summary:
Duties:
- Make recommendations to management to adjust system performance parameters.
- Delegate problem resolution to other team members and conduct follow-up.
- 30% Provide enhancement recommendations based on long-term IT organization strategy.
- Analyze new/revised processes/change requests from the maintainer.
- Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
- 30% Participate in the development of custom integration solutions.
- Review and research issues reported from external/internal customers.
- Evaluate interrelationships in projects to determine how changes/installations of one program will affect others.
- 25% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.
- Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
- 10% Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions.
- Act as an internal consultant, advocate, mentor, and change agent.
- Answer questions and/or provide training for the Production Support team on current system.
- 5% Perform installations, configuration, analysis, scheduling and tuning on complex projects.
- Ensure Production and Test environments are up and functioning properly.
- Perform corrective actions whenever possible to fix applications that end abnormally.
Day To Day:
- Typical day will be to monitor batch job cycles and engage in troubleshooting if one of those jobs goes down, which would involve reaching out to App Dev or Tech Support at times for help.
- In addition, monitoring jobs for performance issues and engaging if a job is running long or not getting CPU.
Work Environment:
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
- Customer-focused, project-oriented applications support environment.
The Team:
- Group Name: ASTRO-Application Stability Tools and Resiliency Operations
Team Name:
- SPARC-Support services for Pre-production Applications and Recovery, they have an 8 person team that they will interact heavily with, along with interacting with App Dev and Tech Support on call.
- This team has a lot of experience and works very well together. Client has been a very successful company for many years and has a strong culture of teamwork. For someone who performs well, consideration for conversion to FTE is an option.
Job Requirements:
Required Skills and Abilities:
- Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
- In-depth understanding of the requirements for maintaining production systems and the effect of program changes.
- Understands how to use structured techniques in new program development.
- Comprehensive understanding of development, quality assurance, and integration methodologies.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and as part of a team.
- Pays attention to detail.
Required Technologies:
- Batch Mainframe knowledge, JCL, Zeke Scheduling, TSO
Nice To Have:
MQ, CICS, DB2, IMS Database, ServiceNow Soft
Required Work Experience:
- 6 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
Required Education:
- Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.
Required Software and Tools:
- In-depth knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
Skills:
- Communication skills are important as they will work with on-call resources from App Dev and Tech Support and will rely on them for help.
- Teamwork also as they will be part of a team of 8 people.
Not Specified
S
Business Systems Analyst/ IVR Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Job Title: Business Systems Analyst/ IVR Analyst
Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)
Duration: 12 Months
Job Description:
We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.
Key Responsibilities:
* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.
* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.
* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.
* Develop actionable business intelligence and analytics to drive decision-making.
* Lead ongoing reviews of business processes and developing optimization strategies.
* Develop and implement data governance, data management, and data quality program practices and strategies.
* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.
* Foster a culture of continuous improvement and excellence.
What you bring to the table:
* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.
* Experience working in an AGILE environment.
* Strong analytical skills and proficiency in data modeling techniques.
* BA/BS in CS, Information Systems or Information management or Systems design.
* Ability to manage complex projects and deliver results in a fast-paced environment.
* Excellent communication and leadership abilities.
Bonus if you have:
* Deep expertise in insurance financial engines and regulatory compliance.
* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)
Duration: 12 Months
Job Description:
We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.
Key Responsibilities:
* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.
* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.
* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.
* Develop actionable business intelligence and analytics to drive decision-making.
* Lead ongoing reviews of business processes and developing optimization strategies.
* Develop and implement data governance, data management, and data quality program practices and strategies.
* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.
* Foster a culture of continuous improvement and excellence.
What you bring to the table:
* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.
* Experience working in an AGILE environment.
* Strong analytical skills and proficiency in data modeling techniques.
* BA/BS in CS, Information Systems or Information management or Systems design.
* Ability to manage complex projects and deliver results in a fast-paced environment.
* Excellent communication and leadership abilities.
Bonus if you have:
* Deep expertise in insurance financial engines and regulatory compliance.
* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Not Specified
Critical Systems Technician II, Connected
🏢 CPG
Salary not disclosed
Position:
Critical Systems Technician II, Connected
Location:
19775 Belmont Executive Plaza
Suite 200
Ashburn, VA
Job Id:
951
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN II, CONNECTED
LOCATION: Ashburn, VA
POSITION SUMMARY:
A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
Education/Experience:
Computer Skills:
Certificates and Licenses:
No supervisory responsibilities
Travel: Approximately 75% or more
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
Learn more about CPG by checking out our website here
*We utilize E-Verify
#LI-TG1
Pay Range: $27.21 - $40.82 per hour
Apply for this Position
Critical Systems Technician II, Connected
Location:
19775 Belmont Executive Plaza
Suite 200
Ashburn, VA
Job Id:
951
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN II, CONNECTED
LOCATION: Ashburn, VA
POSITION SUMMARY:
A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with the battery replacements and new installations.
- Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
- Assist in the warehouse when needed.
- Interact effectively with internal and external customers.
- Follow operational, maintenance and emergency methods of procedure (MOPs)
- Ensure strict adherence to critical facility work rule and safety procedures.
- Ability to use hand and general maintenance tools and equipment.
- Keep job site clean during replacement, installs, and maintenance.
- Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
- Work from schematic diagrams, sketches, and verbal instructions.
- Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
- Learn how to build flooded cell batteryracks, and spill containment systems.
- Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
- Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
- Learn how to collect data from PM services and importinto files for reporting purposes.
- Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
- Regular and reliable attendance is an essential job function.
- Other duties as assigned by Services Management.
- Travel approximately 75% or more
- Must be US citizen
QUALIFICATIONS:
Education/Experience:
- High School Diploma
- Clean driving records a must
- Safe operation of department equipment
- Elementary fix/repair techniques based on directed supervision
- Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
- Complete training on:
- Use of Digital multimeter for AC and DC diagnostic measurements
- Use of Amp Clamp and flexible CT in DC and AC measures
- Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
- Show understanding of proper use of:
- Isolation devices to control available voltage potentials.
- Necessary use of Arc-Flash suit and PPE.
- Show competency in the connections of series, parallel, and series-parallel battery strings.
- Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
Computer Skills:
- Proficient knowledge of Microsoft Office including: Word, Excel.
Certificates and Licenses:
- OSHA 10-hour certification
- NFPA-70E Safety Training
- Supervisory Responsibilities:
No supervisory responsibilities
Travel: Approximately 75% or more
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
- Health Benefits - (Medical, Dental & Vision Insurance)
- Flexible Spending Account Options
- 401K Plan
- Employer paid Life & Disability Insurance
- Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
- CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Learn more about CPG by checking out our website here
*We utilize E-Verify
#LI-TG1
Pay Range: $27.21 - $40.82 per hour
Apply for this Position
Not Specified
Critical Systems Technician II, Battery
🏢 CPG
Salary not disclosed
Position:
Critical Systems Technician II, Battery
Location:
Dallas, TX
Job Id:
943
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN II, BATTERY
LOCATION: Dallas, TX (50% Travel)
POSITION SUMMARY:
A Critical Systems Technician II, Battery is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
Computer Skills:
Certificates and Licenses:
No supervisory responsibilities
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
Learn more about CPG by checking out our website here
#LI-TG1
Pay Range: $27.21 - $40.82 per hour
Apply for this Position
Critical Systems Technician II, Battery
Location:
Dallas, TX
Job Id:
943
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN II, BATTERY
LOCATION: Dallas, TX (50% Travel)
POSITION SUMMARY:
A Critical Systems Technician II, Battery is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with the battery replacements and new installations.
- Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
- Assist in the warehouse when needed.
- Interact effectively with internal and external customers.
- Follow operational, maintenance and emergency methods of procedure (MOPs)
- Ensure strict adherence to critical facility work rule and safety procedures.
- Ability to use hand and general maintenance tools and equipment.
- Keep job site clean during replacement, installs, and maintenance.
- Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
- Work from schematic diagrams, sketches, and verbal instructions.
- Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
- Learn how to build flooded cell batteryracks, and spill containment systems.
- Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
- Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
- Learn how to collect data from PM services and importinto files for reporting purposes.
- Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
- Regular and reliable attendance is an essential job function.
- Other duties as assigned by Services Management.
- Travel approximately 50% or more
- Must be a US citizen
- Able to obtain security clearance is preferred
QUALIFICATIONS:
- High School Diploma
- Clean driving records a must
- Safe operation of department equipment
- Elementary fix/repair techniques based on directed supervision
- Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
- Complete training on:
- Use of Digital multimeter for AC and DC diagnostic measurements
- Use of Amp Clamp and flexible CT in DC and AC measures
- Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
- Show understanding of proper use of:
- Isolation devices to control available voltage potentials.
- Necessary use of Arc-Flash suit and PPE.
- Show competency in the connections of series, parallel, and series-parallel battery strings.
- Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
Computer Skills:
- Proficient knowledge of Microsoft Office including: Word, Excel.
Certificates and Licenses:
- OSHA 10-hour certification
- NFPA-70E Safety Training
- Supervisory Responsibilities:
No supervisory responsibilities
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
- Health Benefits - (Medical, Dental & Vision Insurance)
- Flexible Spending Account Options
- 401K Plan
- Employer paid Life & Disability Insurance
- Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
- CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Learn more about CPG by checking out our website here
#LI-TG1
Pay Range: $27.21 - $40.82 per hour
Apply for this Position
Not Specified
A
Electrical Project Engineer, Power Systems
Salary not disclosed
Electrical Project Engineer, Power Systems
Req No.
2025-5416
Category
Engineering
Location
US-IL-Bartonville
Type
Regular Full-Time
Union or Non-Union
Non-Union
Division
Power Systems
Company
Altorfer Inc
Working Hours/Days
Mon-Fri, 07:00-3:30
Overview
Power the data centers, hospitals, and other mission-critical facilities of tomorrow-designing both rugged rental products and stationary generator-set packages that keep them online. As an Electrical Project Engineer, you'll work in a unique manufacturing and dealer environment, leveraging expert-level AutoCAD and Inventor skills to craft low- and medium-voltage AC layouts, DC controls, and the logic that ties multiple gensets into advanced paralleling switchgear and smart control panels. Juggle multiple high-impact projects, troubleshoot in the test cell, and serve as the go-to authority for production teams and customers alike-making an outsized impact alongside a collaborative squad of engineers, sales pros, and suppliers.
Basic Duties
Develop exact electrical documentation
- Produce comprehensive wiring schematics, conduit schedules, and panel layouts in AutoCAD and Inventor for diesel and natural gas gensets, ensuring every reference, layer, and legend is unambiguous.
- Size and specify breakers, relays, PLC/HMI hardware, and interface circuits that integrate seamlessly with low to medium-voltage paralleling switchgear and DC control systems.
- Audit project drawings, vendor prints, and specifications against UL, NFPA 70/110, ISO, and customer standards; log variances and close them before release.
- Diagnose elusive startup, commissioning, and controls problems for technicians through root-cause-based recommendations that feed back into design libraries to improve the product.
- Translate application questions into concise recommendations and solutions and document in formal engineering notes.
- Maintain production continuity
- Follow standard protocols and proven design protocols to ensure consistent high-quality products that meet or exceed customer requirements.
- Manage the submittal dossier
- Assemble, index, and track all drawings, studies, and data sheets through the approval cycle; document every revision for full traceability.
- Leverage Caterpillar engineering resources
- Retrieve and interpret factory application guides, PID data, and software updates; ensure the latest revisions are embedded in each project.
- Enable precise estimating
- Deliver dimensioned one-lines, BOMs, and labor take-offs to the Sales team so quotes reflect real scope, margin, and risk.
- Design for the exceptional case
- Apply first-principles analysis to bespoke components or control sequences required by unique site conditions or regulatory environments.
- Control the critical path
- Use tools and milestone checklists to keep engineering actions on time, document slippage causes, and propose corrective actions proactively.
- Adapt as requirements evolve
- When priorities shift, re-baseline drawings, calculations, designs, and priorities so the entire team works from a single source of truth.
If precision, thorough documentation, and methodical problem-solving are how you create value, this role will let you practice your craft at a high level of electrical engineering discipline.
Qualifications
Education & Experience
- B.S. in Electrical Engineering (preferred) - or at least ten years of hands-on experience in the engine-driven power-generation industry or a closely related technology field with design engineering experience for 5+ years.
- Military veterans are strongly encouraged to apply.
Technical Expertise
- Proficiency with Caterpillar toolsets (CAT ET, CAT Monitoring Software, SIS Web, TMI, EDDC) is highly desirable.
- Working knowledge of diesel- and natural-gas generator sets is preferred; familiarity with lithium-ion energy-storage systems is a plus.
- Thorough understanding of relevant codes and standards-NFPA 70/110, NEC, NEMA, UL, IEEE.
- Expert-level 2D drafting in AutoCAD; 3D modeling experience required (Inventor preferred, or comparable platforms accepted).
- Exposure to generator paralleling switchgear, remote-fuel supply, and remote-cooling systems is preferred.
Other Requirements
- Valid driver's license with a clean record (no more than two minor violations in the last three years and no major violations in the last five years). A motor vehicle driving record check will be conducted for the final candidate.
Altorfer Inc. offers an industry leading compensation and benefit package:
* Health, Dental, Vision, Disability, and Life Insurance
* 401(k)
* Paid Holidays
* Paid Parental Leave and Funeral Leave
* Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
* Education Assistance
* Personal Tool Insurance, and Safety Equipment Reimbursement
* Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Salary Range: $60K to $120K annually
Posted Min
USD $60,000.00/Yr.
Posted Max
USD $120,000.00/Yr.
Physical Requirements/Working Conditions
Work is normally performed both indoors and outdoors with moderate noise conditions. Limited exposure to all weather conditions is associated with this position. Physical requirements may include speaking, listening, writing, typing, reaching, pushing, pulling, lifting, carrying, sitting for extended periods, and managing stress. Occasionally required to walk or stand for short durations on manufacturing floors or job sites. Job hazards may include tripping, slipping, falling, jobsite hazards, hand injuries, driving related hazards, equipment movement, overexertion due to stress and fatigue. Required to follow all safety protocols and wear appropriate personal protective equipment depending on the environment or location. The noise level in the work environment is usually moderate to high. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third-generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family-valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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Not Specified
Critical Systems Technician I, Connected
🏢 CPG
Salary not disclosed
Position:
Critical Systems Technician I, Connected
Location:
21000 Ashburn Crossing Drive
Suite 100
Ashburn, VA
Job Id:
867
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN I, Connected
LOCATION: Ashburn, VA
POSITION SUMMARY:
Pay Range: $22.95 - $34.43 per hour
Apply for this Position
Critical Systems Technician I, Connected
Location:
21000 Ashburn Crossing Drive
Suite 100
Ashburn, VA
Job Id:
867
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN I, Connected
LOCATION: Ashburn, VA
POSITION SUMMARY:
A Critical Systems Technician I, Connected is responsible for delivery of materials, unloading and loading materials from trucks, buildings and other containment structures, ability to transport/move job material throughout customer facilities, assist with job prep, startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems. A clean driving record is required for this role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with the battery replacements and new installations.
- Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
- Assist in the warehouse when needed.
- Interact effectively with internal and external customers.
- Follow operational, maintenance and emergency methods of procedure (MOPs)
- Ensure strict adherence to critical facility work rule and safety procedures.
- Ability to use hand and general maintenance tools and equipment.
- Keep job site clean during replacement, installs, and maintenance.
- Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
- Following instructions from Supervisors/Lead Technicians.
- Be able to unload and load batteries onto pallets/moving carts
- Package/prepare pallets of batteries for DOT compliant travel to jobs and scrap yards
- Ability and willingness to travel to job sites, do overnight travel, and work nights and weekends, as needed.
- Learntosafely operateequipment including but not limited to:
- Company vans, trucks, stake body truck, and box truck.
- Manual pallet jacks.
- Electric pallet jacks.
- Moving Carts/Dollies
- Forklift.
- Battery lifting tables.
- Pallet shrink wrapping and banding equipment.
- Electric drills/drivers.
- Torque wrench.
- Hand tools.
- AlberCellcorder, Fluke BT521, Megger and Digital Hydrometerfor battery testing.
- Regular and reliable attendance is an essential job function.
- Other duties as assigned by Services Management.
- Travel 30% or more
- Must be a US citizen
- Able to obtain security clearance is preferred
QUALIFICATIONS:
Education/Experience:
- High School Diploma
- Clean driving records a must.
- Requires basic mechanical aptitude
- Elementary fix/repair techniques based on directed supervision.
- Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry.
Computer Skills:
- Knowledge of Microsoft Office including: Word, Excel.
Certificates and Licenses:
- OSHA 10-hour certification
- Must have or ability to obtain certification in DOT, First-Aid, CPR, Adult AED
- Pass NFPA-70E Safety training
Supervisory Responsibilities:
- No supervisory responsibilities
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 100 pounds on a regular basis.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
- Health Benefits - (Medical, Dental & Vision Insurance)
- Flexible Spending
- 401K Plan
- Employer paid Life & Disability Insurance
- Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Learn more about CPG by checking out our website here
#LI-TG1
Pay Range: $22.95 - $34.43 per hour
Apply for this Position
Not Specified
Critical Systems Technician I, HVAC
🏢 CPG
Salary not disclosed
Position:
Critical Systems Technician I, HVAC
Location:
4118 Vine St
Abilene, TX
Job Id:
647
# of Openings:
1
TITLE: Critical Systems Technician I, HVAC
LOCATION: Abilene, TX
POSITION SUMMMARY: The Critical Systems Technician I, HVAC works under the direct supervision of senior technician and is required to assist in the operations, maintenance, and monitoring of the data center and supporting infrastructure.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform work in a thorough and neat manner in accordance with industry standards, codes, and laws.
Assist with and gain experience from preventative maintenance, trouble diagnosis, routine and emergency maintenance and repairs with direct supervision to equipment including but not limited to:
Air and water-cooled reciprocating chillers
Centrifugal and screw package chillers
Natural gas boilers and unit heaters
Electric duct heaters
Cooling Towers
Pneumatic, DDC and Variable Frequency Drive controls
HVAC air distribution systems, AHU'S, FCU'S, Fans and other devices used in air distribution.
Various types of water pumps used in the HVAC industry.
Responsible for maintaining their assigned equipment in a clean, first class, efficient operating condition.
Strive for continual improvement of technical skills through experience and trade literature.
Exhibit a desire to learn and excel in the HVAC industry.
Required to perform after-hours assignments.
Perform other duties as assigned by supervisor.
Regular and reliable attendance is an essential job function.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience (Desired):
High School Diploma/GED required
Knowledge of refrigeration principles
Working knowledge of basic electricity for HVAC and HVAC diagnostic tools and instruments
Minimum of 1 year of HVAC service experience required, 2 years preferred
CPG Participates in E-Verify
Pay Range: $20.54 - $30.84 per hour
Apply for this Position
Critical Systems Technician I, HVAC
Location:
4118 Vine St
Abilene, TX
Job Id:
647
# of Openings:
1
TITLE: Critical Systems Technician I, HVAC
LOCATION: Abilene, TX
POSITION SUMMMARY: The Critical Systems Technician I, HVAC works under the direct supervision of senior technician and is required to assist in the operations, maintenance, and monitoring of the data center and supporting infrastructure.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform work in a thorough and neat manner in accordance with industry standards, codes, and laws.
Assist with and gain experience from preventative maintenance, trouble diagnosis, routine and emergency maintenance and repairs with direct supervision to equipment including but not limited to:
Air and water-cooled reciprocating chillers
Centrifugal and screw package chillers
Natural gas boilers and unit heaters
Electric duct heaters
Cooling Towers
Pneumatic, DDC and Variable Frequency Drive controls
HVAC air distribution systems, AHU'S, FCU'S, Fans and other devices used in air distribution.
Various types of water pumps used in the HVAC industry.
Responsible for maintaining their assigned equipment in a clean, first class, efficient operating condition.
Strive for continual improvement of technical skills through experience and trade literature.
Exhibit a desire to learn and excel in the HVAC industry.
Required to perform after-hours assignments.
Perform other duties as assigned by supervisor.
Regular and reliable attendance is an essential job function.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience (Desired):
High School Diploma/GED required
Knowledge of refrigeration principles
Working knowledge of basic electricity for HVAC and HVAC diagnostic tools and instruments
Minimum of 1 year of HVAC service experience required, 2 years preferred
Computer Skills:
Proficient in Microsoft Office or related software.
Certificates and Licenses:
HVAC/R Servicing Certificate preferred
EPA refrigerant recovery certification type I and II required, type III preferred
Clear and valid Virginia/Maryland driver's license
Supervisory Responsibilities:
No supervisory responsibilities with this position.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
CPG Participates in E-Verify
Pay Range: $20.54 - $30.84 per hour
Apply for this Position
Not Specified
Critical Systems Technician II, Connected Services
🏢 CPG
Salary not disclosed
Position:
Critical Systems Technician II, Connected Services
Location:
9365 South McKemy St.
Tempe, AZ
Job Id:
942
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN II, BATTERY
LOCATION: Tempe, AZ ( Will require 75% travel)
POSITION SUMMARY:
A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
Education/Experience:
Computer Skills:
Certificates and Licenses:
No supervisory responsibilities
Travel: Approximately 75% or more
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
Learn more about CPG by checking out our website here
#LI-TG1
Pay Range: $27.21 - $40.82 per hour
Apply for this Position
Critical Systems Technician II, Connected Services
Location:
9365 South McKemy St.
Tempe, AZ
Job Id:
942
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN II, BATTERY
LOCATION: Tempe, AZ ( Will require 75% travel)
POSITION SUMMARY:
A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with the battery replacements and new installations.
- Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
- Assist in the warehouse when needed.
- Interact effectively with internal and external customers.
- Follow operational, maintenance and emergency methods of procedure (MOPs)
- Ensure strict adherence to critical facility work rule and safety procedures.
- Ability to use hand and general maintenance tools and equipment.
- Keep job site clean during replacement, installs, and maintenance.
- Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
- Work from schematic diagrams, sketches, and verbal instructions.
- Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
- Learn how to build flooded cell batteryracks, and spill containment systems.
- Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
- Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
- Learn how to collect data from PM services and importinto files for reporting purposes.
- Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
- Regular and reliable attendance is an essential job function.
- Other duties as assigned by Services Management.
QUALIFICATIONS:
Education/Experience:
- High School Diploma
- Clean driving records a must
- Safe operation of department equipment
- Elementary fix/repair techniques based on directed supervision
- Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
- Complete training on:
- Use of Digital multimeter for AC and DC diagnostic measurements
- Use of Amp Clamp and flexible CT in DC and AC measures
- Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
- Show understanding of proper use of:
- Isolation devices to control available voltage potentials.
- Necessary use of Arc-Flash suit and PPE.
- Show competency in the connections of series, parallel, and series-parallel battery strings.
- Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
- Must be a US citizen
- Able to obtain security clearance is preferred
Computer Skills:
- Proficient knowledge of Microsoft Office including: Word, Excel.
Certificates and Licenses:
- OSHA 10-hour certification
- NFPA-70E Safety Training
- Supervisory Responsibilities:
No supervisory responsibilities
Travel: Approximately 75% or more
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits to Joining Our Team
CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
- Health Benefits - (Medical, Dental & Vision Insurance)
- Flexible Spending Account Options
- 401K Plan
- Employer paid Life & Disability Insurance
- Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
- CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Learn more about CPG by checking out our website here
#LI-TG1
Pay Range: $27.21 - $40.82 per hour
Apply for this Position
Not Specified
S
Systems and Data Analyst IV
🏢 Spectraforce Technologies
Salary not disclosed
Title: Systems and Data Analyst IV
Duration: 6 months
Location: Berkeley, MO (Hybrid-2-3 days and or remote)
Successful completion of training is a contingency for this assignment - OJT or formal classroom training.
Regular and predictable attendance is required.
Job Description
The Company is looking for a highly experienced and detail-oriented Senior SAP Functional Analyst/Lead focusing on SAP Production Planning (PP) to join the team in Seattle, WA; Dallas, TX; Long Beach, CA; Miami, FL; North Charleston, SC; Berkeley, MO; or Hazelwood, MO.
The Functional Analyst/Lead will have in-depth knowledge and hands-on experience with SAP Production Planning (PP) modules. This position will focus on implementation and support of SAP projects and Products. A successful candidate will understand the importance of collaboration as this position will focus on working directly with multiple stakeholders including business, solution architects and developers to implement SAP projects.
Position Responsibilities:
Basic Qualifications (Required Skills/Experience):
Preferred Qualifications (Desired Skills/Experience):
Education / Experience:
Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.).
Duration: 6 months
Location: Berkeley, MO (Hybrid-2-3 days and or remote)
Successful completion of training is a contingency for this assignment - OJT or formal classroom training.
Regular and predictable attendance is required.
Job Description
The Company is looking for a highly experienced and detail-oriented Senior SAP Functional Analyst/Lead focusing on SAP Production Planning (PP) to join the team in Seattle, WA; Dallas, TX; Long Beach, CA; Miami, FL; North Charleston, SC; Berkeley, MO; or Hazelwood, MO.
The Functional Analyst/Lead will have in-depth knowledge and hands-on experience with SAP Production Planning (PP) modules. This position will focus on implementation and support of SAP projects and Products. A successful candidate will understand the importance of collaboration as this position will focus on working directly with multiple stakeholders including business, solution architects and developers to implement SAP projects.
Position Responsibilities:
- Conducts Workshops and contributes towards process solutioning
- Collaborates with cross functional teams comprising of business Subject Matter Experts (SMEs), Architects, Developers and System Integrators (SIs) (vendor consultants) on current processes and proposing solutions to enhance current systems for projects and products
- Identifies, recommends, and implements complex configuration solutions and implements full cycle configuration to meet business needs
- Creates and updates associated documentation including BPDs, Process Flows, Key decision documents (KDDs), configuration design documents(CDD), Functional Design Specs (FDS), and WRICEF objects.
- Translates functional specifications into application design documents, coordinates with the development team, tests new functionality or Enhancements, prepares test plans and test scripts, and performs unit tests and integration tests
- Propose and recommend SAP standardized best practices and solutions as per clean core guidelines.
- Participates in the project delivery during testing cycles and leads the root cause analysis and correction of issues
- Works with the usage of the SAP Solution Manager, Signavio
- Handles and leads the development of objects independently in collaboration with the team
- Works with the SAP project systems
- Understands the SAP Activate methodology and Agile (SAFe) development methods
- Contributes to the overall project management plan using SAP activate methodology
- Works with SAP S/4 Hana and FIORI
Basic Qualifications (Required Skills/Experience):
- 12+ years of experience with SAP PP consulting
- 4+ years of experience in S/4HANA Production Planning
- Experience with SAP S/4 HANA PP, QM
- Experience with 2 E2E full life cycle implementation in SAP S/4 HANA
- Experience with SAP Production Planning in a large and complex business environment
- Experience working with Interfaces
- Experience with SAP module specifics including user exits, batch jobs and standard SAP reports
Preferred Qualifications (Desired Skills/Experience):
- Experience with SAP Production planning including material master, MRP Types and lot sizing procedures, back flush, range of coverage, scrap and FIORI applications, MRP areas, MRP views, forecasting, planning strategies, demand management, BOMS, item categories, center-control keys, capacity levelling and evaluations, routing and advanced routing, strategy groups, usage of stock requirements, S&OP, Flexible planning, and SAP PP configurations
- Experience in the Aerospace and Defense industry
- Experience with special planning procedures
- Experience with discrete and repetitive manufacturing
- Experience with central function activities ECM/OCM/Batch
- Experience in cross functional integration with sales(SAP SD), procurement(SAP MM),warehouse (SAP EWM), costing(SAP FICO), quality(SAP QM)
- Experience with WBS
- Experience with S4 Hana PPDS, DDMRP,
- Experience with SAP Quality Management
- Experience with IBP or other planning tool is a plus.
- SAP certifications in SAP S/4 PP, QM, MM is a plus
- Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.
Education / Experience:
Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.).
Not Specified
S
Lab IT Systems Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Position Title: Lab IT Systems Analyst
Work Location: Worcester, MA (Onsite)
Assignment Duration: 12 months (possibility of extension)
Position Summary
Role Overview:
This role is responsible for MSI metrics, PVR's(Periodic validation reviews, spreadsheet validation, collecting business requirements for technology improvements.
Background & Context
This person will also collaborate with the team to ensure the smooth functioning of laboratory systems, instruments, and software, with a strong focus on compliance, data management, and process optimization in a GMP (Good Manufacturing Practice) environment.
Key Responsibilities
* Support daily operations of QC laboratories, including troubleshooting issues with QC instruments and equipment.
* Assist with validation activities and documentation (including SIQ and SOQ protocols) to ensure regulatory compliance.
* Implement, maintain, and optimize excel macros and support spreadsheet validation for streamlined data processing and reporting.
* Coordinate and perform Windows upgrades, PC decommissions and software installations and upgrades for lab and operations computers.
* Provide technical support on eliminating manual processes and support feeding requirements to broader enterprise teams.
* Participate and evolve digital transformation by leveraging operations systems such as SAP, Infor, and MES systems (including POMS).
* Support process improvements and ensure data integrity across laboratory workflows.
* Perform Acronis and Nugenesis software installs on new lab PCs.
* Support the team with OSIPI data historian.
Qualification & Experience
* Experience working in GMP laboratory environments.
* Proficiency in Excel, including macro development and troubleshooting.
* Familiarity with validation processes, SIQ/SOQ documentation.
* Knowledge of QC laboratory instruments and equipment maintenance. Knowledge on windows upgrade, Nugenesis and Acronis.
* Hands-on experience with Windows operating systems and installations.
* Experience with operational software such as SAP, Infor, MES (e.g., POMS).
* Strong problem-solving, communication, and organizational skills.
Preferred:
* Background in life sciences or engineering.
* Previous experience supporting QC labs in pharma, biotech, or related industries.
Additional Information
Qualifications:
* Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline [Senior] or respective proven expertise and experience
Cognitive/Business Skills:
* Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
* Requires proven problem-solving skills and the ability to adapt to new requirements.
* Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
* Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
* Requires total commitment to quality and always maintaining a high standard of work.
* Always demonstrates the highest levels of integrity and a strong work ethic.
* Strong communication skills, both verbal and written, are required for the execution of this role.
* Strong interpersonal skills are required.
* Supports the principles of Perfect Performance.
* Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.
Job/Technical Skills
* 3 years plus in IT QC System / Application Support (essential)
* 3 years plus of relevant IT experience (Essential)
* [Senior] 5 years plus of experience in similar / equivalent role within pharmaceutical industry
* ITIL (Essential)
* GAMP (essential)
* Project Management (Desirable), JIRA/agile knowledge
* Waters Empower (Desirable)
* AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
* POMSnet Administration or relevant MES system Administration (Essential)
* Microsoft O365 PowerApps / PowerBi ( Essential)
* AWS/Microsoft certification
* Python/ JAVA skills or any software development and SDLC experience is a plus.
* SharePoint admin experience(Essential)
* Acronis and Nugenesis Knowledge( Essential)
Work Location: Worcester, MA (Onsite)
Assignment Duration: 12 months (possibility of extension)
Position Summary
Role Overview:
This role is responsible for MSI metrics, PVR's(Periodic validation reviews, spreadsheet validation, collecting business requirements for technology improvements.
Background & Context
This person will also collaborate with the team to ensure the smooth functioning of laboratory systems, instruments, and software, with a strong focus on compliance, data management, and process optimization in a GMP (Good Manufacturing Practice) environment.
Key Responsibilities
* Support daily operations of QC laboratories, including troubleshooting issues with QC instruments and equipment.
* Assist with validation activities and documentation (including SIQ and SOQ protocols) to ensure regulatory compliance.
* Implement, maintain, and optimize excel macros and support spreadsheet validation for streamlined data processing and reporting.
* Coordinate and perform Windows upgrades, PC decommissions and software installations and upgrades for lab and operations computers.
* Provide technical support on eliminating manual processes and support feeding requirements to broader enterprise teams.
* Participate and evolve digital transformation by leveraging operations systems such as SAP, Infor, and MES systems (including POMS).
* Support process improvements and ensure data integrity across laboratory workflows.
* Perform Acronis and Nugenesis software installs on new lab PCs.
* Support the team with OSIPI data historian.
Qualification & Experience
* Experience working in GMP laboratory environments.
* Proficiency in Excel, including macro development and troubleshooting.
* Familiarity with validation processes, SIQ/SOQ documentation.
* Knowledge of QC laboratory instruments and equipment maintenance. Knowledge on windows upgrade, Nugenesis and Acronis.
* Hands-on experience with Windows operating systems and installations.
* Experience with operational software such as SAP, Infor, MES (e.g., POMS).
* Strong problem-solving, communication, and organizational skills.
Preferred:
* Background in life sciences or engineering.
* Previous experience supporting QC labs in pharma, biotech, or related industries.
Additional Information
Qualifications:
* Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline [Senior] or respective proven expertise and experience
Cognitive/Business Skills:
* Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
* Requires proven problem-solving skills and the ability to adapt to new requirements.
* Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
* Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
* Requires total commitment to quality and always maintaining a high standard of work.
* Always demonstrates the highest levels of integrity and a strong work ethic.
* Strong communication skills, both verbal and written, are required for the execution of this role.
* Strong interpersonal skills are required.
* Supports the principles of Perfect Performance.
* Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.
Job/Technical Skills
* 3 years plus in IT QC System / Application Support (essential)
* 3 years plus of relevant IT experience (Essential)
* [Senior] 5 years plus of experience in similar / equivalent role within pharmaceutical industry
* ITIL (Essential)
* GAMP (essential)
* Project Management (Desirable), JIRA/agile knowledge
* Waters Empower (Desirable)
* AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
* POMSnet Administration or relevant MES system Administration (Essential)
* Microsoft O365 PowerApps / PowerBi ( Essential)
* AWS/Microsoft certification
* Python/ JAVA skills or any software development and SDLC experience is a plus.
* SharePoint admin experience(Essential)
* Acronis and Nugenesis Knowledge( Essential)
Not Specified
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