Customer Support Part Time Remote Jobs in Usa

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.

You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.

Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.

Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates.

You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.

Command Presence:

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• Create a secure environment and reduce opportunities for theft

Knowledge and Communication:

• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand the role you play in keeping your store and assets safe and secure

Support and Guidance:

• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address any unsafe practices promptly

Experience and Responsibilities:

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Ability to maintain confidentiality is required
• Ability to review, analyze and comprehend business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.

If you...

.. are excited to deliver great values to customers every day;

.. take a sense of pride and ownership in helping drive positive results for a team;

.. are committed to treating colleagues and customers with respect;

.. believe in the power of diversity and inclusion;

.. want to participate in initiatives that positively impact the world around you;

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $16.94 per hour

Location: Danbury

Address: 1 Padanaram Rd

Zip Code: 06811

Position Type: Regular Part-Time

Career Site Category: Store Associate

Position Category: Retail Store

Base Pay: $16.94 - $16.94 per hour

Part Time Retail Sales Merchandiser

We are searching for a self-motivated Retail Sales Merchandiser. This position services and sells to retail accounts within an assigned territory, ensuring Client standards are met and sales volumes are increased. The ideal candidate is independent, ambitious, and driven to succeed. They possess strong sales skills and the confidence to influence key decision makers at the store level. This role works with one of our industry-leading clients in the Consumer Package Good's (CPG) industry with brands in categories such as Grocery, Personal Care, and Frozen Food.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people and earning competitive pay! Apply today!

What We Offer:

• Paid Training and ongoing career development.
• Mileage reimbursement.

What You'll Do:

• Flex your organizational skills to build relationships with store personnel, create impactful action plans, and support a positive brand image.
• Ensure sales are flawlessly executed on time and against client's growth initiatives.
• Meet and exceed sales goals by increasing in-store visibility of client products and promotions.
• Ensure products are always available by maintaining merchandising and display standards.
• Implement innovative marketing strategies that drive product positioning and awareness.

Qualifications:

• High school diploma, GED, or 1-2 years of retail sales or merchandising experience.
• Excellent customer service and interpersonal skills as this position requires daily discussions with customers at all personnel levels.
• Demonstrated ability to multi-task, elevated sense of urgency, and attention to detail.
• Adaptability to changing demands and client goals.
• Strength working independently, but also as a member of the larger company team.

Job Will Remain Open Until Filled

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Retail Sales Merchandiser (RSM) is responsible for servicing and selling to retail accounts within an assigned territory to ensure Client standards are met and volume is increased.

Essential Job Duties and Responsibilities

Sales and Merchandising

• Maintain Client objectives by ensuring secondary placements of product(s) are fully stocked, correctly signed, properly faced, and set to schematics
• Shelf Standards and Conditions: authorization of items to meet Client shelf schematic standards
• Meet Client and Company objectives by maintaining full distribution on existing SKUs.
• Take direction regarding tagging, rotating, and placing POS materials for products on shelf
• Prepare for and respond to audits
• Manage time and prioritize for store call coverage
• Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.
• May provide feedback for Client audit objectives

Customer Relations

• Communicate effectively both internally with management and externally with all customers
• Build rapport with Clients and Customers
• Field questions and proactively develop action plans to resolve issues

Additional Responsibilities

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Performs the job safely utilizing proper equipment and safety techniques
• Additional responsibilities as assigned by supervisor related to the position/department

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time.

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

Travel and Driving are essential duties and function of this job

Travel up to 20%

Must maintain current and valid driver's license and valid proof of current insurance.

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): High School Diploma or GED or equivalent experience

Field of Study/Area of Experience: Basic knowledge of retail merchandising and/or selling

Skills, Knowledge and Abilities

• Aggressive self-starter with a strong bias for action and results orientation
• High sense of urgency; strong drive and passion to win
• Keen attention to detail
• Excellent customer service, interpersonal and communication skills; position requires daily discussions with customers at all personnel levels.
• Demonstrated time management skills with the ability to manage multiple tasks
• Ability to work independently, but also successful team building skills
• Demonstrate good judgment and show respect for others
• Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others
• Ability to communicate with email and basic internet skills
• Adaptability to changing demands, priorities, circumstances and directions
• Demonstrate commitment to meet or exceed customers' expectations

Environmental & Physical Requirements

Field / Administrative Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Part-Time Leasing Consultant is the property's sales representative, whose primary responsibilities are to support the leasing, retention and occupancy goals of the community. Leasing Consultants are customer service oriented and provide current and prospective residents with an exceptional experience.

The ideal candidate for this role seeks opportunities to build relationships, plan events, and takes initiative while remaining flexible to meet the community's day-to-day needs.

• Greet prospective residents and professionally present the features and benefits of the property.
• Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
• Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals.
• Offer a professional and friendly, atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.
• Inspect all models and market readies prior to showing in order to ensure their quality appearance.
• Relay incoming calls to appropriate point of contacts.
• Understanding of local competition, maintain a pulse on market trends and offerings.
• Complete paperwork accurately and timely.
• Maintain active guest cards and continue to work them until the prospect has chosen their home.
• Inspect the property on a regular basis reporting any deficiencies to the Property Manager.
• Assist the Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.
• Maintain Resident Files with current information properly filed per company policy at all times.
• Process Leasing Applications and in accordance with the companies P & P Manual guidelines.
• Oversee Lease Renewal Program to optimize lease renewals.
• Exhibit excellent level of customer service.
• Plan and oversee resident activities with the Property Manager.

• Bachelor's degree preferred.
• Prior leasing and/or property management experience preferred.
• 29 hr. minimum for part-time availability
• Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
• Excellent attendance is a requirement of the position.
• Excellent customer service.
• Work a varied schedule including weekends and holidays as required.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Positive attitude and highest level of professionalism.
• Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
• Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI
• Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts. Job may be sedentary at times.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.