Customer Service Entry Level Entry Level Entry Level Entry Level Jobs in New York, NY

In this role, you will report to the Site Services Supervisor and will work closely with the Avantor's Lab and Production Services team of over 1,500 on- and off-site expert personnel - and our customers - to perform customized, mission-based lab work and research protocols that help return time back to science.

Hourly Range: $27 - $28

Schedule: Monday - Friday, 11 am - 3 pm

Location: New York, NY

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
• Time Off: Paid Time Off (PTO), and Company paid holidays,
• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,
• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,
• Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we're looking for:

Education: High school diploma or GED is required

Experience: 3+ years of experience in inventory management, laboratory operations coordination, or a related field.

Collaboration Tool: Microsoft Office suite

Qualifications:

• Knowledge of proper packaging, documentation, and regulatory compliance for hazardous and restricted materials.
• Skilled in managing inventory accuracy, cycle counts, stock replenishment, material staging, and PointofUse (POU) location support.
• Proficient in chemical tracking software, SDS management, and handling/ordering of laboratory chemicals in accordance with safety regulations desired.
• Comfortable navigating and using multiple platforms simultaneously, such as inventory management systems, chemical databases, ERP tools, and customer-specific portals.
• Strong working knowledge of Excel, Outlook, Word, and Teams for reporting, tracking, and communication.
• Experienced in order processing, packaging, labeling, and tracking shipments through customer systems.
• Cross-functional Communication
• Must be able to lift up to 50lbs required
• Onsite Client Support
• Organization & Cleanliness

How you will thrive and create an impact:

Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

• Coordinate all inventory categories, including common lab consumables, chemicals, and shipping/receiving materials.
• Maintain accurate stock levels through cycle counts, restocking, material staging, and reconciliation of discrepancies.
• Ensure proper documentation and communication regarding inventory changes and customer requirements.
• Uphold all safety protocols, including chemical handling, PPE use, and hazard awareness.
• Conduct and participate in GEMBA walks to identify safety and process improvements.
• Maintain certifications and ensure all required safety training is current.
• Support safety initiatives and help enforce adherence to company and customer standards.
• Operate required Avantor and customer systems such as inventory management platforms, chemical tracking software (e.g., DFS, 3rd-party tools), return systems, order entry platforms, and quoting systems.
• Enter shipping data, track outgoing materials, and resolve routine shipping issues in customer platforms.
• Serve as a primary point of contact for customer service activities, including order entry, status updates, reporting, and metric tracking.
• Communicate inventory needs, service updates, and any scope-of-work changes to customers and internal teams.
• Understand customer expansion or service requests and escalate appropriately to leadership.
• Follow established Standard Operating Procedures and Statements of Work.
• Identify opportunities for improvements and assist in drafting SOP revisions or process updates.
• Train onsite staff and new team members on operational procedures and safety requirements.
• Maintain a clean, organized, and professional work environment in stockrooms, POU locations, and office/cubicle spaces.
• Ensure all work areas meet cleanliness, safety, and customer expectations.
• Perform other operational tasks or special assignments as directed to support overall site success.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Fine fragrance lies at the heart of our identity. Our creations serve an extraordinary range of exceptional brands, underpinned by the skillfulness that defines us. From iconic luxury fragrances, to emerging niche perfumes, we continue to set new standards of excellence. We blend expertise and digital innovation, developing boundary pushing fragrances to complement and enhance our customers' portfolios. Located in creative centers across the globe, we embrace digital tools which draw upon AI and neuroscience to ensure our fragrances have emotional resonance and interpret consumer preferences.

Reporting to our Specialty Retail Marketing Director, you will build in-depth market and consumer understanding for assigned product categories. Being On-Site in NYC 4 days a week/1 day from home to be engaged in the fragrance creative process, you will create/deliver client presentations.

• 
  
• Market and Consumer Understanding:Build in-depth market and consumer understanding for assigned product categories.Foster sharing amongst marketing team members across categories and across regions. Demonstrate competent olfactory skills to recognize olfactory notes and communicate in fragrance language. You will have exposure to the innovation process to apply innovation principles to the creation process based on deep consumer and category insights.
  

• 
  
• Marketing Programs and Development:Identify client brand 'white space' and envision new concept directions including creation of concept: writing, visuals-collaborating with creative team for synergies with olfactive recommendations. Prepare standard category reviews and trend presentations. Support client presentations, tailoring our value proposition to specific needs of the client.
  

• 
  
• Industry and Consumer Knowledge and Interpretation: Work with Sales and Evaluation to establish appropriate olfactory direction to win briefs.Help design marketing programs to address client needs. Demonstrate knowledge of fragrance products, trends, main customers, and competitors on global/regional category level. Analyze consumer data to strengthen consumer awareness and understanding.
  

You?

• 
  
• University Degree/Business/Marketing (or equivalent)
  
• 5+ years of experience in industry, in marketing or related field, (agency and client sides helpful).
  
• Understands client strategy, projects, priorities and launch processes.
  
• Understanding of B2B and B2C marketing principles
  
• Sensory and Olfactory Skills
  

Benefits include Medical, Dental, Vision, Tuition Reimbursement, Family Leave, and a High Matching 401k.

#LI-Onsite

Job Title and Base Salary are partly determined by education and experience and our compensation program guidelines. Target pay is $120 - $160 per year.

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

** REMOTE ROLE, YOU MUST LIVE IN THE NEW YORK CONSIDERED **

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. Conducting the majority of client interactions remotely, this role has the flexibility to meet in person as needed.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• We are hiring for both entry level (1-3 years of experience) and senior level (3+ years of experience) candidates.
• Direct sales experience required (preferably in a SaaS role or company)
• Senior level requires 2+ years’ experience in outbound sales (full sales cycle)
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate’s degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment

The on-target earnings (“OTE”)(base + incentives) for these positions is $137K per year with the ability to make more in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

Featured benefits

Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, Tuition assistance, Disability insurance

Cornerstone Building Brands is in the process of growing our market development (sales) team. As a Marketing Development Representative, you will be responsible for representing our top siding, stone and accessories brands (including PlyGem) to the decision makers closest to our products. You will travel in your market building relationships with primarily with contractors, but also potentially working with builders, architects, spec writers, etc. to pull through sales of our premier surface solutions. This role will partner closely with our field sales team and national accounts team and engage with our end customers to bring them to our points of sale with our distribution and retail partners.

Job Description

• In this position, you will be responsible for creating and executing a strategic prospecting strategy to engage Cornerstone Building Brand’s contractors (second level customers buying through well established distribution partners)
• You will be the face of the contractor brand (Ply Gem) to our end users
• You will build relationships with remodelers, restoration professionals, roofers, custom home builders, local builders, sub-contractors etc.
• You will drive contractor engagement and develop your assigned market by converting new customers to our suite of premier exterior surfaces products and also driving loyalty by meeting with existing contractors to increase our share
• Promote and sell exterior surfaces building products (Vinyl Siding, Stone, Metal, Trim, Accessories) within the assigned geographical territory
• Maintain a comprehensive sales database to track customer information and sales activities
• Attend sales meetings as outlined by the Sales Manager, both with in the territory and out of state for larger sales meetings throughout the year
• Evaluate competition, market share, regional trends and provide insights on pricing and programs to cross functional teams
• Address product quality issues and field-related problems in a timely manner with customer service, warranty and quality teams
• Collaborate with local distribution representatives to identify opportunities
• Work with counterparts in the Distribution Sales Team (Territory Sales Managers) to build robust and holistic go-to-market sales strategies to meet with prospects
• Identify whitespace opportunities within your territory and building relationships with contractors in those areas to make our products available
• Conduct local product training and introduce new products to contractors

Qualifications

• Successfully demonstrated sales and territory management skills
• Has successfully demonstrated ability to find, uncover and hunt for new customers
• Self-motivated with strong time management skills and priority focus
• Solid written and verbal communication skills
• Strong prospecting skills – engaging with existing distribution partners to drive deeper into assigned market to convert customers or expand and increase share with existing second level customers
• Excellent presentation and relationship building skills
• Experience in channel sales – has worked with distribution partners and second level customers
• Microsoft Office Suite proficiency
• Travel required – Majority of your work week will be spent in the field with customers; ~20% overnight travel and 2-3 industry/trade events may fall on weekends through out the year
• General knowledge of building materials is a plus
• Product experience with exterior siding materials is a plus
• MS Dynamics and PowerBI reporting experience is a plus
• Experience working with/worked at a manufacturer is a plus

Additional Information

The US base salary range for this full-time position is $70,000 to $75,000 + commission + medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.)

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Manager, Factor Commercial and Retention

Factor a brand of HelloFresh is seeking a high-impact, data-savvy Manager, Commercial & Retention Strategy to serve as a pivotal leader for our Factor-US brand. This is a high-visibility role reporting directly to the VP of Commercial, designed for a strategic operator who can balance granular retention mastery with broad commercial vision. You will be the primary owner of customer retention metrics for Factor-US portfolio while simultaneously spearheading the business's most critical strategic bets. You will help define the commercial roadmap that drives long-term enterprise value.

You will...

Be the Analytical Backbone of the Active Customer Experience

• Own cohort analysis, LTV modeling, retention diagnostics, and revenue reporting
• Identify highest-leverage customer retention opportunities across the lifecycle
• Be a champion for your testing roadmap, from selling it in, to collaborating with cross-functional teams in local and global offices across Marketing, Product, Tech, Ops and Finance
• Design, prioritize, and analyze A/B tests
• Be a voice for retention in the US, keeping the local team updated on campaign results, highlighting successes, failures, positive trends, and negative trends.

Drive Cross-Functional Big Bets

• Lead the "big bets"—the high-stakes, cross-functional projects that define our competitive edge. You will identify market opportunities, build business cases, and drive these initiatives from ideation to commercial reality.
• Dive deep into complex datasets to uncover measurable insights, moving beyond reporting to tell a compelling story that influences executive-level decision-making.

You are...

• Highly Analytical. You are deeply comfortable with cohort analysis, retention curves, building business cases, and subscription economics. You instinctively look for the root cause in the numbers.
• A Swiss-Army Knife Operator. You can flex from building a financial model to QA'ing a lifecycle flow to designing an A/B test. No task feels "below" you if it drives growth.
• A Good Communicator. You can communicate effectively across audiences - whether it's explaining nuances in the data to a senior leader or working with cross-functional teams on a complex test idea, you can drive alignment and results.
• Structured Thinker. You bring order to ambiguity and create clarity in fast-moving environments.
• Low-Ego, High-Ownership. You care about winning as a team more than owning a lane.
• Entrepreneurial mindset. You love building new things, and have both the passion to sell ideas and the grit to drive them to completion.

At a minimum, you have...

• 3–6 years of experience in growth, lifecycle, strategy, analytics, consulting or DTC operating roles
• Strong hands-on experience with cohort analysis and performance reporting
• Proven ability to drive measurable revenue impact
• Strong Excel / Google Sheets / modeling skills. SQL a plus
• Excellent written and verbal communication skills
• BA/BS degree

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#JD1008 #Factor

New York Pay Range

$119,200—$134,100 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:
• APAC:
• United States:
• Canada:

EXPERIENCE: Minimum 2+ years working in a luxury retail environment

OVERVIEW

Tanya Taylor is seeking a stylist to join the retail team at their Madison Avenue Flagship. Only part-time candidates will be considered.

Responsibilities:

Client Management:

• Greet customers as they arrive in the store and style them based on their shopping needs
• Serve as a brand storyteller and help create an inclusive environment for our customers
• Execute purchases and returns at the checkout counter
• Restock and organize merchandise on the sales floor
• Resolve customer complaints and issues in a timely and professional manner
• Lead customer service quality to meet customer expectations by offering excellent customer service standards
• Develop dedicated Tanya Taylor customers, implement appropriate CRM tools and maintain customer database
• Act as brand ambassador to strengthen/form relationships with VIP clientele/prospect customers

Administrative & Operations Management:

• Support in inventory and cycle counts to ensure alignment and partnership between front of house and back of house
• Help prevent shrinkage by playing an active role on the sales floor
• Support management by sharing sales + anecdotal customer data for reporting

Business Development and Performance Management:

• Work cross-functionally with corporate partners to drive and increase sales performance for overall business
• Analyze the business, propose, and implement action plans to improve results, generate sales for each product category
• Identify new opportunities to attract and retain clients
• Support store events to grow the business and brand awareness
• Work closely with the merchandising + logistics teams to ensure that appropriate stock and assortment levels are met on the floor

ADDITIONAL INFORMATION

Qualifications:

• Minimum 2 years of previous retail experience
• Womenswear and/or luxury experience preferred
• Established client relationships
• Sales-inclined and goal oriented
• Excellent social skills: the ability to communicate optimally both verbally and in writing.
• Has a friendly and professional demeanor
• Passionate about fashion and styling
• Ability to use POS system and its inventory management functions
• Ability to work in a collaborative team environment
• Ability to lift boxes/weight up to 30 lbs
• Must have flexible schedule: some nights, weekends, and holidays as needed

ABOUT TANYA TAYLOR

Tanya Taylor is a New York based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 through 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.

The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

About Keyzar Jewelry

Keyzar Jewelry is a fast-growing fine jewelry brand known for custom engagement rings, wedding bands, and lab-grown diamond collections. We blend expert craftsmanship with modern e-commerce to help people celebrate life’s most meaningful moments. Our customers deserve exceptional guidance as they choose their forever pieces — and you will be a key part of creating that experience.

⸻

Role Overview

We are seeking a passionate, customer-focused Fine Jewelry Sales Specialist to drive both showroom and online sales. You will assist customers through in-person appointments in our NYC showroom, conduct virtual sales consultations, and respond to real-time chat and messaging inquiries from prospective buyers browsing our website.

This role is perfect for someone who loves jewelry, thrives in a consultative sales environment, and enjoys helping people through emotional, life-changing purchases.

⸻

Responsibilities

Showroom Sales

• Provide warm, personalized guidance during scheduled showroom appointments

• Present products professionally and showcase craftsmanship and sparkle

• Educate customers on diamonds, gemstones, materials, and customization options

• Support clients through decision-making and checkout processes

Virtual Consultations & Chat Sales

• Conduct video sales meetings with clients globally

• Respond to live chat / messaging inquiries in a timely and professional manner

• Convert digital leads into high-value customers with strong follow-up and rapport

Customer Experience & Relationship Building

• Build trust through transparency, product expertise, and empathy

• Maintain accurate notes in CRM and follow up on leads diligently

• Identify opportunities to upsell or personalize the customer journey

Operational Support

• Care for product samples and maintain a beautiful showroom environment

• Assist with inventory checks, organization, and product logistics as needed

• Provide feedback from customers to product and marketing teams

⸻

Minimum Requirements

• Based in NYC with ability to work on-site during showroom hours

• 1–3+ years of sales experience — jewelry, luxury, or consultative sales strongly preferred

• Strong communication and customer service skills

• Comfort conducting video calls and using digital sales tools

• Professional, polished appearance and demeanor

• Ability to learn diamond/metal knowledge quickly and accurately

• Strong organizational skills and lead follow-through mindset

⸻

Preferred Qualifications

• Previous fine jewelry or engagement ring sales experience

• Understanding of diamonds, certification, settings, customization, etc.

• Familiarity with CRM systems, Shopify, or live-chat platforms

• Multilingual is a plus

⸻

What We Offer

• Competitive base salary + commission structure

• Opportunities for performance-based growth

• Access to expert product training and continuous learning

• A supportive, team-focused environment

• The chance to help people celebrate some of the happiest moments of their lives

⸻

How to Apply

Please include:

• Resume

• Brief note about why you’d be a great fit for Keyzar Jewelry

• Any jewelry or luxury sales portfolio or achievements (if available)

Job Title: Client Manager, Captives

Division: Property Risks

Reports To: As per Beazley's organisation chart

Job Summary:

As a Client Manager, your primary responsibility is to develop new business with assigned large corporations, a journey from the first contact to the first transaction.

• You will excel in understanding the client risk landscape, their risk management strategy and priorities, and how Beazley's products, solutions and services can be deployed to help them reach their objectives.
• You will also demonstrate your ability to navigate the broker relationship(s), brokers being key business partners.
• Your consultative and holistic approach will help you to originate and develop new risk-financing-related business opportunities. Your focus on delivering innovative tailor-made solutions, as a superior alternative to commoditized insurance products will foster the "Customer Experience" and establish new win-win partnerships.
• Whilst you will be a first-class negotiator with the client and his/her brokers, you will also prove to be a convincing ambassador internally to obtain the buy-in of the senior management, shape, align and lead cross-functional teams for results.

Personal Skills:

• Entrepreneurial acumen - at ease in taking ownership on how to develop new business
• Excellent communicator and a skilled diplomat able to find common ground and alignment across internal (underwriting an operations teams) and external (client, brokers) boundaries to bring deals to conclusion
• Leadership - ability to motivate, stimulate and align the individual members of cross functional teams, with focus on qualitative and timely result delivery
• Consultative approach talent - excellent listener with ability to identify early potential opportunities and challenges on the marketplace
• Pragmatism / Solutions-driven - can quickly conceive realistic and practical ways to convert business opportunities into successful execution.
• Integrity and reliability - trust builder, deliver on promise, honest and transparent, always available and accessible even in adverse situations.
• Ability to simultaneously drive several transactions with different levels of maturity. Good at keeping the ball rolling, triaging and prioritizing.
• Intellectual curiosity: embrace the unknown, be ready to learn well beyond insurance and risk management, e.g. client's core business, opportunities, constraints and challenges; data & analytics new developments and applications, etc.

Professional Experience:

• Extensive proven experience of client relationship management or sales in the large corporate commercial insurance industry (insurance, broking, consulting).
• At least 2 - 3 year's experience in P&C Underwriting, preferably as a Property Underwriter
• Proficiency in capital markets instruments and corporate finance, with proven experience in engaging with CFOs and Treasurers.
• Track record of dealing with complex insurance and innovative risk financing transactions, incl. with (re)insurance captive companies and ART (alternative risk transfer) solutions.
• Broad industry network with key partners, including corporate risk managers, c-suite leaders, brokers, and insurance professionals
• Experienced in leading cross-functional teams and aligning multiple parties' interests, while always keeping the client needs at the centre.

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture:

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold

• Strive for better

• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour

• Beazley SHE - Successful, High potential, Empowered women in insurance

• Beazley Proud - Our global LGBTQ+ community

• Beazley Wellbeing - Supporting employees with their mental wellbeing

• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)

• iLearn (our own learning & development platform)

• LinkedIn Learning

• Mentorship program

• External qualification sponsorship

• Continuing education and tuition reimbursement

• Secondment assignments

General

It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers." We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct
• Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
• Display business ethics that uphold the interests of all our customers
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
• Up to $700 reimbursement for home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
• Up to 26 weeks of fully paid parental leave
• Up to 2.5 days paid annually for volunteering at a charity of your choice
• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $150,000 - $200,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

Tablet is how you book the world's most exciting hotels - places where you get a memorable experience, not just a room for the night. For over 20 years we've scoured the earth to find hotels that stand out for their style, service, and personality - regardless of price. In fact, our painstaking curation led to Michelin making us the official hotel selection of their legendary MICHELIN Guide. The MICHELIN Guide has always been a benchmark in gastronomy. Now it's setting the same standard for hotels.

Our mission is to open doors to places people will love that they might not have found on their own, extraordinary places that reflect the beauty and diversity of the world. Our team believes that travel brings people of all backgrounds together. Our hotels provide an unforgettable backdrop for that union.

Headquartered in New York City, we operate in eight languages, bringing the top 1% of hotels in over a hundred different countries around the world to our discerning clientele via our website and app. And if you really want to take it to the next level, our Plus membership program provides VIP upgrades and amenities at hundreds of our properties.

Travel Specialist (Bilingual English & French)

The Customer Service team is responsible for maintaining Tablet's reputation for having the best customer service in the online travel agency business. As the face of the company our Travel Specialists' mission is to create a customer experience so incredible it defines the brand.

Travel Specialists convert new users into loyal customers, keep existing customers coming back for more, quickly and confidently minimize damage (regardless of the source) while demonstrating resourcefulness and grit, and are able to predict and get ahead of conflicts.

As a Travel Specialist you'll assist our clients across the Tablet Hotels and MICHELIN Hotel brands via phone, email, and live chat with hotel reservations, hotel recommendations, rate and availability searches, technical support, special requests, and feedback. You'll also be an ambassador of our Tablet Plus program. Additionally, up to 25% of the role will be dedicated toward restaurant inquiries for the MICHELIN Guide.

Maintaining an incredible customer experience requires timely and concise communication between clients and hotel partners with an ability to manage expectations in a high-volume and collaborative setting. Our ideal candidate has a sincere desire to ensure our clients' needs are satisfied quickly and simply.

Requirements:

• Superb oral and written communication in English and French

• Customer-facing experience in travel, hospitality, or related luxury industries

• Proficiency with Google Workspace or other cloud-based document creation and collaboration platforms

• Experience communicating over chat platforms like Slack in tandem with email and phone

Travel Specialists are asked to work at least two paid holidays per calendar year. Occasionally, you may need to work past the end of your shift to complete tasks because the world of travel doesn't stop when we do.

This is a hybrid role requiring one day per week in our New York City office. The starting schedule for this role is Thursday - Monday 1pm - 10pm ET.

$78k Annual Salary

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Tanya Taylor is looking for a dynamic and highly organized E-commerce Assistant to support our growing Direct-to-Consumer business. This is a unique opportunity to join a collaborative team at the intersection of fashion, digital marketing, and experiential retail.

Reporting into the E-commerce team, this role will provide vital day-to-day support across operations, merchandising, and events. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment, is passionate about customer experience, and is excited to contribute to a brand that celebrates creativity and community.

• Support the setup of new products including uploading product details, imagery, and copy to the website and third-party marketplaces.
• Assist with the visual merchandising of the site to ensure cohesive presentation of seasonal collections.
• Help maintain seasonal calendars and organize digital assets for cross-functional use.
• Manage product sample tracking and assist in preparation for photoshoots.
• Monitor and report on website performance, product availability, and functionality; escalate bugs or broken links as needed.
• Support execution of online sales, product launches, and promotional campaigns.
• Pull regular and ad hoc performance reports related to sales, product performance, and customer behavior.
• Support seasonal and ad hoc product order entering and monitoring product ETAs.
• Manage daily customer service inquiries, working closely with Logistics Manager and Ecommerce Marketing Coordinator to resolve order issues, returns, escalate issues appropriately, and answer general questions promptly and professionally.

• Provide on-the-ground support for New York retail activations, including in-store events, seasonal launches, and clienteling efforts.
• Coordinate event logistics and ensure materials (e.g. signage, product displays, collateral) are in place.
• Assist with regional pop-ups or brand moments in key markets.
• Help gather insights and recap post-event performance and learnings.

• Bachelor's Degree in Business, Marketing, or related field.
• 1–3 years of experience in e-commerce, retail or e-commerce/retail operations.
• Experience in contemporary or luxury womenswear and retail is a strong plus.
• Highly detail-oriented with excellent organizational and time management skills.
• Proficient in Excel and Google Sheets; Shopify or similar platform experience is a bonus.
• Excellent written and verbal communication skills.
• Ability to adapt in a fast-paced, evolving environment with a customer-first mindset.
• Flexible schedule, including occasional evenings and weekends for event support.

Benefits:

• Healthcare benefits, including medical, dental, and vision
• Paid-Time off
• 401K program

Salary Range:

$62,500 - $65,000 annually

About Tanya Taylor

Tanya Taylor is a New York based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 through 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.

The brand is available at retailers including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

Our client is a globally recognized lifestyle brand has been rooted in authentic sports heritage for over 100 years. As the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, it has become a symbol of sport, culture, and self-expression worldwide. In addition to headwear, the brand offers apparel and accessories for men, women, and youth.

Founded in 1920 and family-owned, the company is built on craftsmanship, innovation, and cultural influence. Excellence and authenticity drive everything it does.

The upcoming NYC Flagship Store in SoHo will serve as more than a retail space — it will be a destination where creativity, style, and community connect.

Job Summary

Join our dynamic team as a Sales Associate, available for both full-time and part-time roles! In this lively position, you’ll be the friendly face that welcomes customers, provides expert product knowledge, and creates an engaging shopping experience. Your enthusiasm and proactive approach will drive sales, foster customer loyalty, and contribute to a vibrant store environment. Whether assisting with product demonstrations, managing transactions, or merchandising displays, you’ll play a vital role in helping our customers find exactly what they need while ensuring smooth store operations.

Responsibilities

• Greet customers warmly and offer personalized assistance to enhance their shopping experience
• Operate the POS (Point of Sale) system efficiently for sales transactions, returns, and exchanges
• Conduct product demos to showcase features and benefits, encouraging customer engagement and upselling opportunities
• Maintain attractive merchandise displays through merchandising and stocking efforts
• Manage cash handling accurately while adhering to cash handling procedures and phone etiquette standards
• Assist with inventory management by stocking shelves and conducting stock counts to ensure product availability
• Provide exceptional customer service by addressing inquiries promptly and professionally, including bilingual support if applicable

Skills

• Proven experience with POS systems and cash register operations in a retail or grocery store environment
• Supervising experience is a plus, demonstrating leadership in team settings
• Strong communication skills with the ability to engage customers effectively in multiple languages if bilingual
• Skilled in upselling techniques to maximize sales opportunities without being pushy
• Knowledge of merchandising principles and stock management practices
• Excellent customer service skills with a friendly, approachable demeanor
• Basic math skills for handling transactions accurately and performing retail math calculations
• Familiarity with phone etiquette standards for professional communication
• Ability to perform cashiering duties efficiently while maintaining attention to detail in cash handling tasks

Job Types: Full-time, Part-time

Pay: $19.00 per hour

Expected hours: 20 – 40 per week

Star Children's Dress Company is a leading designer and distributor of high-quality children's apparel, known for our unique, elegant, and fashion-forward designs. With a passion for craftsmanship and an eye for detail, we specialize in dresses that help children look and feel their best for every special occasion.

We are seeking a dedicated and highly organized Sales Assistant to support our growing sales team. This in-office role plays a key part in ensuring smooth daily operations, coordinating with clients and internal departments, and helping drive our continued success in the children's apparel market.

• Provide administrative support to the sales team including order entry, invoicing, and customer communication.
• Serve as a point of contact for retailers, boutiques, and other B2B customers.
• Assist in the preparation of sales reports, seasonal line sheets, and inventory updates.
• Coordinate sample requests, returns, and showroom maintenance.
• Track shipments, resolve customer service inquiries, and liaise with logistics providers.
• Maintain accurate records of client information and sales activities in CRM systems.
• Support the team during market appointments and trade shows as needed.
• Collaborate with the production and design teams to ensure timely delivery and product availability.

• 1–2 years of experience in a sales support, customer service, or administrative role (experience in fashion or wholesale preferred).
• Strong communication and interpersonal skills.
• Highly detail-oriented with excellent organizational abilities.
• Proficiency in Microsoft Office (Excel, Outlook, Word); familiarity with ERP or CRM systems a plus.
• Ability to multitask and thrive in a fast-paced, collaborative environment.
• Passion for children's fashion and retail is a plus.

• Competitive salary in the range of $45,000–$55,000, based on experience.
• A supportive, family-oriented work culture.
• Opportunity to grow within a dynamic and creative industry.
• Hands-on experience in the fashion wholesale business.
• Health Insurance, Dental, Vision
• Free Life Insurance
• Free Gym & Locker room access
• FSA Account, Transit Checks
• Updated building with amenities

Company Description:

Scarlett Gasque is a luxury fashion house specializing in ready-to-wear, corsets, and lingerie that embodies modern glamour and refined sensuality. Rooted in couture craftsmanship, the brand is known for its sculpted corsetry, lustrous silks, and romantic detailing. Each collection is thoughtfully designed to empower women through timeless silhouettes, impeccable fit, and elevated artistry — merging heritage techniques with contemporary elegance.

About the role:

Ecommerce Manager

New York (On-Site)

Scarlett Gasque is seeking a strategic yet hands-on Ecommerce Manager to assist Head of Ecommerce in digital growth, elevate the luxury customer experience, and drive revenue across all channels. This role sits at the intersection of fashion, performance marketing, CRM, and site optimization — ideal for someone who thrives in a fast-paced, high-growth environment.

Key Responsibilities:

Email & SMS Marketing (CRM)

• Own the emails/sms flows (welcome, abandoned cart, post-purchase, winback).
• Oversee segmentation strategy, creative briefing, copy, and deployment.
• Optimize engagement, retention, and LTV through data-driven testing.

Website Operations & UX (Shopify)

• Manage Shopify storefront operations including homepage refreshes, PDP updates, and collection merchandising.
• Partner with developers on site enhancements, bug testing, and CRO initiatives.
• Ensure seamless navigation, checkout flow, and premium digital experience.

Order Management & Customer Experience

• Oversee daily order flow across Shopify, wholesale, and marketplaces.
• Resolve fulfillment, shipping, and customer issues with urgency and professionalism.
• Deliver elevated customer service and styling support for VIP clients.
• Track operational KPIs including SLAs, returns, cancellations, and fulfillment accuracy.

Styling & Brand Engagement

• Provide styling guidance for top-tier clients and gifting inquiries.
• Ensure digital touchpoints reflect Scarlett Gasque’s luxury identity and product vision.

Qualifications:

• 3+ years experience in ecommerce or digital marketing (fashion preferred).
• Strong hands-on expertise with Shopify and Klaviyo (or similar CRM).
• Highly organized with the ability to manage multiple projects simultaneously.
• Strong communication skills and a detail-oriented mindset.
• Passion for fashion, styling, and delivering a best-in-class customer experience
• Strong comprehension of E-Commerce and Sales strategies to enhance online growth and maximize sales opportunities.
• Proficiency in Marketing, including campaign creation and audience targeting for engagement and conversion optimization.
• Excellent Analytical Skills for monitoring website performance, interpreting data insights, and formulating actionable recommendations.

Sales Associate – Goldwin New York

Location: New York, NY

Employment Type: Full-Time

Expected Hours: 40 hours per week

Join the Goldwin Community

We are seeking a passionate and motivated Sales Associate to join our Goldwin New York team. This is an exciting opportunity for a retail professional who loves the outdoors, values craftsmanship and design, and takes pride in delivering an exceptional customer experience.

Working alongside the Store Manager and in close collaboration with our global headquarters in Japan, you will play an integral role in growing the Goldwin brand and community in New York and across North America. By driving sales performance, organizing store events, planning and executing social media content for the store, and fostering meaningful client relationships, you will help elevate the brand’s presence and contribute to the long-term success of Goldwin in the U.S. market.

About Goldwin

Goldwin is a Japanese premium sportswear and lifestyle brand offering refined technical apparel for people who work hard in the city and find freedom in the outdoors. Our products are minimalist, high-performance, and thoughtfully designed—drawing from over 70 years of craftsmanship, beginning as a small knitting factory in Toyama, Japan.

Rooted in a ski and outdoor heritage, Goldwin creates versatile, functional garments using advanced techniques and the highest-quality materials. Each piece reflects our pursuit of harmony: performance without excess, design without distraction.

Our Philosophy

Goldwin’s symbol unites three elements: dynamic energy, ski tracks, and mountain silhouettes, representing our mission to design beautiful, functional apparel that connects people and nature.

We strive to inspire active, balanced lifestyles through purposeful design and deep respect for the natural world.

Role Overview – Sales Associate

As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales at Goldwin’s New York store. You will engage with customers on the sales floor, provide product knowledge rooted in performance and design, and support daily store operations to ensure a premium retail experience.

In addition to sales activities, you will actively support in-store event operations and contribute to the store’s social media efforts, including content creation and posting in coordination with store initiatives. Depending on your interests and strengths, you may take on a focused role as either an Event Lead or an SNS Lead, helping to drive community engagement and brand visibility through events or digital storytelling.

This position is ideal for a motivated, detail-oriented team player who thrives in a fast-paced retail environment and has a strong interest in fashion, outdoor culture, and brand storytelling. You will also have opportunities to work closely with the Store Manager and global teams in Japan, gaining exposure to Goldwin’s global perspective and craftsmanship-driven brand values.

Key Responsibilities

• Support daily store operations, ensuring efficiency and alignment with Goldwin’s standards
• Drive individual and team sales performance through exceptional customer service and product knowledge
• Build and maintain meaningful client relationships to enhance customer loyalty and engagement
• Support stock control processes, ensuring accurate inventory levels, timely deliveries, and efficient product replenishment
• Maintain Goldwin’s visual merchandising standards and contribute to daily execution on the sales floor
• Depending on individual strengths and interests, take on a focused role as either:

- Event Lead: Support the planning and execution of in-store events and community activities in collaboration with the Store Manager and HQ

　- SNS Lead: Support store-level SNS and local marketing activities (e.g., Instagram), including content creation and coordination with brand guidelines

• Ensure adherence to health, safety, and security protocols always
• Contribute to Goldwin’s sustainability goals through responsible operations and community engagement

Requirements

Must Have

• Minimum 1–2 years of experience in retail or customer-facing roles, preferably in fashion, lifestyle, or outdoor brands
• Strong understanding of premium, lifestyle, or outdoor retail environments
• Passion for design, craftsmanship, and delivering a premium client experience
• Strong interest in Japanese apparel brands and a genuine passion for Japanese culture and aesthetics
• Excellent communication, organizational, and problem-solving skills
• Strong visual awareness and alignment with Goldwin’s minimalist aesthetic
• Flexible schedule, including availability on evenings, weekends, and holidays
• Physically able to support restocking, merchandising, and floor operations
• Fluent in English; additional languages are a plus

Nice to Have

• Experience supporting or assisting with in-store events, brand activations, or community-driven initiatives
• Interest in or basic experience with store-level SNS management (e.g. Instagram content coordination, posting, or story updates)
• Familiarity with working alongside HQ, marketing, or creative teams to align local activities with brand guidelines
• Comfort representing the brand in public-facing situations such as events, collaborations, or community gatherings
• Interest in fashion, outdoor culture, or design-driven brands with a global perspective
• Passion for outdoor activities or sports, and an active lifestyle mindset

What We Offer

• A dynamic, international work environment within one of Japan’s leading outdoor and lifestyle brands
• The opportunity to take ownership and make a visible impact as we grow Goldwin’s U.S. presence
• A culture that values quality, innovation, functionality, and attention to detail
• The chance to help build something meaningful in New York’s outdoor and design community

Job description:

Our client is a globally recognized lifestyle brand has been rooted in authentic sports heritage for over 100 years. As the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, it has become a symbol of sport, culture, and self-expression worldwide. In addition to headwear, the brand offers apparel and accessories for men, women, and youth.

Founded in 1920 and family-owned, the company is built on craftsmanship, innovation, and cultural influence. Excellence and authenticity drive everything it does.

The upcoming NYC Flagship Store in SoHo will serve as more than a retail space — it will be a destination where creativity, style, and community connect.

ob Summary

Join our dynamic team as a Sales Associate, available for both full-time and part-time roles! In this lively position, you’ll be the friendly face that welcomes customers, provides expert product knowledge, and creates an engaging shopping experience. Your enthusiasm and proactive approach will drive sales, foster customer loyalty, and contribute to a vibrant store environment. Whether assisting with product demonstrations, managing transactions, or merchandising displays, you’ll play a vital role in helping our customers find exactly what they need while ensuring smooth store operations.

Responsibilities

• Greet customers warmly and offer personalized assistance to enhance their shopping experience
• Operate the POS (Point of Sale) system efficiently for sales transactions, returns, and exchanges
• Conduct product demos to showcase features and benefits, encouraging customer engagement and upselling opportunities
• Maintain attractive merchandise displays through merchandising and stocking efforts
• Manage cash handling accurately while adhering to cash handling procedures and phone etiquette standards
• Assist with inventory management by stocking shelves and conducting stock counts to ensure product availability
• Provide exceptional customer service by addressing inquiries promptly and professionally, including bilingual support if applicable

Skills

• Proven experience with POS systems and cash register operations in a retail or grocery store environment
• Supervising experience is a plus, demonstrating leadership in team settings
• Strong communication skills with the ability to engage customers effectively in multiple languages if bilingual
• Skilled in upselling techniques to maximize sales opportunities without being pushy
• Knowledge of merchandising principles and stock management practices
• Excellent customer service skills with a friendly, approachable demeanor
• Basic math skills for handling transactions accurately and performing retail math calculations
• Familiarity with phone etiquette standards for professional communication
• Ability to perform cashiering duties efficiently while maintaining attention to detail in cash handling tasks

Embark on a rewarding journey where your energy fuels our success! We’re dedicated to creating an inclusive environment that values your contributions and supports your growth. If you’re passionate about retail sales, eager to develop your skills, and thrive in a fast-paced setting, we want to hear from you!

Job Types: Full-time, Part-time

Work Location: In person

Are you a natural Hunter who is driven by establishing and maintaining great business relationships that result in new opportunities and win-win solutions? Do you thrive on finding new potential customers who would be perfect for the solutions you offer?

Empire Today is seeking a Business Development Representative to join our highly motivated, fast-paced team. The Business Development Representative is responsible for driving new revenue by pursuing new business relationships, growing existing relationships and generating new opportunities through discovery of client needs. This is a great high earning potential opportunity from a generous commission and incentive structure.

Compensation: $70,000/Year

Responsibilities:

• Find and qualify new business opportunities using market research, simple analysis, and in-person prospecting.
• Drive new relationships and create new leads through office visits, reach-outs and active communication.
• Lead discovery meetings to understand client needs and develop tailored solutions/proposals.
• Generate new leads through active account management and reconnection of past business partners.
• Own the entirety of the sales process from initial contact through contract execution.
• Work with internal teams and attend initial job site appointments to ensure projects run smoothly.
• Meet with customers and managers as needed throughout the process.
• Keep salesforce updated and track pipeline progress.
• Lead regular client check-ins and events to strengthen relationships and support account growth.
• Escalate customer issues in a timely manner with the goal of fast, effective resolution.
• Create/present regular business review decks.
• Analyze account performance and market trends to improve sales strategies.

Qualifications:

• Bachelor’s degree in business administration, marketing, or related field preferred.
• Proven experience in account management, sales, or customer service.
• Strong presentation skills required.
• Proficiency in Salesforce and Microsoft Office Suite.
• P&L experience preferred.
• Home/trade show experience a plus.

Why Empire Today?

• We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.
• We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.
• We have an unmatched company culture. We’ve won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.
• We’re one of the nation’s most recognizable brands. You’ll enjoy the stability that comes with a national company and a sense of pride when you’re a part of our team.

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