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Position Title: Training Specialist

Work Location: Westfield, IN 46074

Assignment Duration: 12 Months

Work Arrangement: Onsite (3:00PM - 11:30PM)

Position Summary:

In addition to supporting daily departmental tasks, the new Training Specialist will serve as a floater to help mitigate gaps that may occur due to absenteeism or high task volume.

Key Responsibilities:

* Conduct weekly GDP audits on certification documents to ensure training records are accurately documented and activities are fully completed. This will help reduce record-processing time.

* Conduct weekly cubby and gowning audits, including verifying that gowning bags are fully zipped, properly maintained, and labeled with current name tags.

* Prepare, Update, and Maintain Training Manuals

* Create, Update, and Manage the Department Training Matrix

* Develops and implements Training systems by identifying basic training needs, researching training options, and recommending most effective methods.

* Maintains and enhances Quality systems by identifying, isolating, and resolving problems with existing processes, using customer feedback and automated systems.

* Communicates certification and training needs by reporting gaps in manufacturing personnel training and knowledge.

* Recommends solutions to close the gaps.

* Introduces Training system upgrades by identifying and implementing more efficient

* Troubleshoot automated systems by identifying & researching the problem, making changes to the system or contacting the appropriate group to initiate a change.

* Plans and organizes project assignments of substantial variety and complexity.

* Initiates or maintains schedule for projects and project milestones.

* Establishes priorities of project assignments.

* Solves complex problems requiring extensive interpretation of procedures and practices to provide leadership in evolving projects.

* Selects methods and practices to solve problems using ingenuity, creativity, and a high degree of independent action and initiative.

* Proposes solutions independently; makes decisions on projects.

* Develops and implements projects from concept to completion.

* Process and file training records.

* Provide and proctor training.

* Create and run reports.

Qualification & Experience:

* High School Diploma/GED or an equivalent combination of education and work experience.

* 3-5 years of related work experience.

* Utilizes/interprets advanced data to present documentation and analysis and resolve complex problems. Will perform this job in a quality system environment.

* Performs extremely complex or specialized assignments usually in the nature of projects, requiring working independently.

* Proficient in MS Excel, Word, PowerPoint, Access, SharePoint.

* Tech-savvy with experience in facilitating training programs is advantageous.

* Strong communication skills.

* Excellent organizational skills.

* Associate degree or completion of relevant college coursework preferred.

* Demonstrated experience working with Learning Management System (LMS)

* Experience using statistical and data analysis platforms such as Oracle, SAP, PC GIVE, Power BI, Tableau.

* Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Lists, and Power Apps (including Power Automate).

* Prior experience working in a medical or healthcare related company

Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at HCA Florida North Florida Hospital have the opportunity to make a real impact. As a(an) RN Coordinator Patient Throughput you can be a part of change.

HCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a (an) RN Coordinator Patient Throughput. We want your knowledge and expertise!

Patient Flow Coordinator manages patient flow through the hospital and clinical coordination of care across the continuum. Patient Flow Coordinator duties encompass developing length of stay (LOS) and resource reduction strategies, as well as capitalizing on facility best practices. The Coordinator will also ensure that improvement opportunities are appropriately channeled to effect change, coordinate compliance initiatives with outside agencies, intervene with the hospitalists & PCP's to address and resolve issues related to facility utilization and patient flow process and facilitate strong working relationship between caregivers, case management, and admitting departments to promote effective coordination of efforts involving patient flow.

What you will do in this role:

• Facilitates patient throughput with an on-going focus on quality and efficiency.
• Screens admissions for appropriateness of level of care and bed assignments.
• Evaluates, monitors, and improves the patient flow program effectiveness.
• Navigates or resolves medical necessity, admission status, and bed assignment issues.
• Prioritizes bed requests, coordinates bed reservations, and assigns bed reservation holds.
• Acts as a liaison between physicians, patient/family, hospital staff, and outside agencies.
• Monitors facility and departmental triggers and facility capacity/occupancy.
• Facilitates bed management meetings.
• Assists Senior Executive Leadership in tracking and trending barriers to patient flow.
• Adheres to established corporate and facility policy and procedure and standards of care.
• Maintains current and accurate information in EXPANSE (and/or other) system.
• Serves as local resource for end-user and new Bed Management/House Supervisor staff.
• Applies understanding of EMTALA regulations to decisions regarding ER and interfacility transfer patients.
• Serves as first line liaison for problem solving for Bed Management.
• Actively functions as system resource by supporting parallel and live activities for Bed Management.
• Supports Senior Leadership in the education of nurses, physicians, and ancillary staffs in level of care and bed placement issues.
• Evaluation and implementation of patient flow to ensure maximization of the hospital resources.
• Continually evaluate, monitor and improve the patient flow program effectiveness as it relates to utilization review, resource management, and discharge planning and care coordination.
• Escalates medical necessity issues, admission status issues, and bed assignment conflicts as needed to the appropriate resources.
• Promptly assigns bed reservation holds for all admissions and transfers in the hospital.
• Through effective and professional communication, acts as a liaison between and with physicians, patient / family, hospital staff and patient care areas, and outside agencies to promote efficient, appropriate patient flow.
• Responsively monitors facility and departmental triggers and facility capacity / occupancy and to initiate actions that mitigate saturation.
• Serve as the educational leader to physicians, nursing and staff as it relates to length of stay, patient flow resource management and patient throughput.
• Facilitates bed management meeting efficiently and effectively communicates resources and issues to appropriate areas of the facility.
• Makes recommendations and develops action plans to improve processes and systems.
• Escalates issues through the established Chain of Command in a timely manner.
• Assists in process definition to support set up of Bed Management Program.
• Shares enhanced knowledge and skills related to Bed Management program and technology.

Qualifications:

• Associate Degree in Nursing, Nursing Diploma, or Bachelor of Science in Nursing required from an accredited institution
• Florida RN license and/or approved multistate RN license required. Compact license holders have 60 days to obtain the Florida license after relocation.
• BLS-AHA Provider issued card required within 30 days of start

HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center. For over 49 years, we have served North Central Florida. We offer comprehensive cardiovascular care, oncology, orthopedics, and neurosciences. We offer minimally-invasive laparoscopic and robotic surgery, weight loss surgery and treatment. Other services that we provide include women's health and wound therapy. We are fully accredited by the Joint Commission and certified as a Comprehensive Stroke Center. Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery. We are committed to patient safety and quality of care. We have received the highest scores available in recognition of this commitment.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our RN Coordinator Patient Throughput opening. Submit your application today and help advance the practice of nursing.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.