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• Reviews patient history, physician's orders and does scheduling. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation.
• When ordered, prepares and administers contrast media and/or medications within scope of practice. Monitors patient condition continually and reports/responds to changes in status as appropriate. Prepares equipment and supplies. Selects appropriate exposure factors and imaging parameters.
• Implements safety standards and performs appropriate quality control procedures on equipment. Troubleshoots, resolves, and/or reports equipment malfunctions as necessary. Positions patient and performs imaging procedure(s). Analyzes results and identifies issues with the quality of imaging results.
• Takes appropriate action to resolve image quality issues, including re-positioning patient and repeating procedure. Enters, transmits and reports scan results.

• Graduate of an accredited Radiologic Technologist program.
• Registered as a Radiologic Technologist (RT) and registered, and or registry eligible with completion of registry in 12 months in computed tomography (CT) by the American Registry of Radiologic Technologists (ARRT). State licensure if required by law.
• Basic Life Support (BLS) Healthcare Provider through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.

• Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
• Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
• Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

• Medical, dental and vision coverage.
• Access to 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free membership.
• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
  • New employees receive an initial PTO load with first paycheck.
• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
• Employer-provided short-term disability and long-term disability with a buy-up coverage option.

• 403(b) plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
  • Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
  • Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
• Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
• Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

• Reviews patient history, physician's orders and does scheduling. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation.
• When ordered, prepares and administers contrast media and/or medications within scope of practice. Monitors patient condition continually and reports/responds to changes in status as appropriate. Prepares equipment and supplies. Selects appropriate exposure factors and imaging parameters.
• Implements safety standards and performs appropriate quality control procedures on equipment. Troubleshoots, resolves, and/or reports equipment malfunctions as necessary. Positions patient and performs imaging procedure(s). Analyzes results and identifies issues with the quality of imaging results.
• Takes appropriate action to resolve image quality issues, including re-positioning patient and repeating procedure. Enters, transmits and reports scan results.

• Graduate of an accredited Radiologic Technologist program.
• Registered as a Radiologic Technologist (RT) and registered, and or registry eligible with completion of registry in 12 months in computed tomography (CT) by the American Registry of Radiologic Technologists (ARRT). State licensure if required by law.
• Basic Life Support (BLS) Healthcare Provider through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.

• Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
• Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
• Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

• Medical, dental and vision coverage.
• Access to 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free membership.
• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
  • New employees receive an initial PTO load with first paycheck.
• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
• Employer-provided short-term disability and long-term disability with a buy-up coverage option.

• 403(b) plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
  • Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
  • Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
• Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
• Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

College of Community Innovation and Education:

The UCF College of Community Innovation and Education (CCIE) brings together academic programs, centers and institutes focused on building stronger communities and elevating the human experience. The Center for Community Schools is a practice-based organization that provides community school technical assistance, university-assisted partnerships, training and development, and assessment and evaluation.

The Opportunity:

The Program Manager for technical assistance will work with the Center for Community Schools leaders and staff to provide technical assistance in the planning, implementation, and evaluation of community school best practices. This position assumes primary responsibility for the day to day activities associated with the center's technical assistance efforts for Community Partnership schools and partners.

Responsibilities:

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• Support the Center for Community Schools (CCS) by providing technical assistance and support to Community Schools; Coordinate expansion of the Center for Community Schools technical assistance and support practices.

  
  

• Assist with UCF certification readiness process and evaluation efforts; Assist with required quarterly reporting for state grants regarding CCS and statewide subcontracts including end-of-year reports and analysis.

  
  

• Prepare submissions to support center communications and needs; Keep current inventory of all networks of community schools and Community Partnership School partners.

  
  

• Lead Training and Development opportunities for statewide community school partners and efforts; Prepare and deliver presentation, event, and professional development support as needed.

  
  

• Provide assistance with development from emerging, developing and implementing community schools; Provide detailed reports regarding development and advancement of implemented community schools sites.

  
  

• Identify and develop needed community school materials to improve best practices in the field.

  
  

• Lead outreach activities to districts and communities to communicate information regarding community school advancement practices and opportunities.

  
  

• Maintain documentation, provide technical assistance and support, and assist with preparation of manuscripts, reports and resource materials.

  
  

• Other duties as assigned to advance the vision and mission of the center advancing community schools statewide.

  
  

Minimum Qualifications:

Bachelor's or Master's degree and 4+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• Demonstrated background working within Social Work, Community Schools or Community Partnership Schools models preferred.

  
  

• 1+ year of experience providing technical assistance, coaching, or capacitybuilding support to schools, nonprofits, or government agencies.

  
  

• Experience working with grants, nonprofit organizations, and cross-sector partners.

  
  

• Skilled in developing and delivering professional development workshops, webinars, and trainings for educational audiences.

  
  

• Proficiency with Microsoft Office Suite or a similar datatracking and reporting platform.

  
  

The most successful candidates may possess the following qualities:

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• Strong written and verbal communication skills, including facilitation and coaching.

  
  

• Demonstrated time management, organization, and project coordination skills.

  
  

• Ability to build and sustain positive, collaborative working relationships within a team environment.

  
  

Special Instructions to the Applicants:

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• The anticipated salary range for this position is $56,030 - $68,637. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

  
  

• Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

  
  

• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

  
  

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

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• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  
  

• Paid time off, including annual and sick time off and paid holidays

  
  

• Retirement savings options

  
  

• Employee discounts, including tickets to many Orlando attractions

  
  

• Education assistance

  
  

• And more...For more benefits information, view the UCF Employee Benefits Guide.

  
  

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Part-time: Friday, Saturday, Sunday, and Monday availability required. Our business hours are 7:00 AM 10:00 PM, and most new hires are scheduled for evening shifts, since that's typically where we need the most coverage.

The Roadside Assistance Intake Agent is responsible for answering incoming calls from members requesting roadside assistance and accurately gathering the necessary information to ensure smooth coordination of services. This role involves collecting critical details of the members' situation and taking queues and clues to ask about any additional pertinent information around the problem. As an Intake Agent, you will ensure all information is recorded and relayed to the dispatch team for action. A strong focus on excellent customer service, call control, attention to detail and reassuring next steps with the member is essential.

What You'll Do:

• Communicate effectively while maintaining a calm presence answering incoming calls from members requesting roadside assistance
• Collect, assimilate and verify key details to be able to relay the appropriate information to the dispatch teams to aid the member
• Input and work with various systems to document information accurately and efficiently.
• Ensure that the appropriate roadside plan and coverage information is applied for resolution with the case.
• Be able to identify complex situations and escalate to a lead or supervisors as necessary.
• Maintain confidentiality and comply with company policies and procedures.
• Manage the call efficiently to maintain call metrics and quality scores to fulfill the company's customer experience expectations

What You'll Need to Have for the Role:

• High school diploma or equivalent.
• Previous customer service experience, preferably in a fast-paced environment.
• Strong communication and problem-solving skills.
• Ability to stay calm under pressure and manage multiple tasks simultaneously.
• Attention to detail and accuracy in data entry.
• Basic computer skills and ability to navigate call center software.
• Call center setting with the expectation of answering multiple calls throughout the shift.
• May require occasional weekend or holiday shifts.
• Reports to: Roadside Contact Experience Supervisor

Pay Range: $14.00-$16.70 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.