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The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Essential Responsibilities and Tasks
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
- Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
- Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- Other job duties as assigned.
The Five Principles
- Quality The consumer is our boss, quality is our work and value for money is our goal.
- Responsibility As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
- Mutuality A mutual benefit is a shared benefit; a shared benefit will endure.
- Efficiency We use resources to the full, waste nothing and do only what we can do best.
- Freedom We need freedom to shape our future; we need profit to remain free.
Hiring Qualifications / Competencies
Leadership
- Customer Focus
- Peer Relationships
- Integrity & Trust
- Action Oriented
- Listening
Functional
- Preventative care and OWPs
- Communication Skills
- Client Service Skills
- Priority Setting
- Time Management
Capabilities and Experience (Can Do)
- Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
- Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
- Organizational ability Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
- Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
- Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
- Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
- Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
- Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
Attitudes (Will Do)
- Initiative shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
- Integrity Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
- Cooperativeness Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
- Flexibility Is open to changing situations and opportunities and is willing to perform all tasks assigned.
- Independence Able and willing to perform tasks and duties without supervision.
- Tolerance for Stress / Resiliency Maintains a positive \"can do\" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
Special Working Conditions
- Ability to work at a computer for long periods of time.
- Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
- Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
- Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
- The noise level in the work environment is moderately high.
- Requires sufficient ambulatory skills in order to perform duties while at hospital.
- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
- Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Experience, Education and/or Training
- High School Diploma or equivalent preferred.
- Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
- One year related experience required with customer service preferred.
- Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
Pay Range: $16.16 - $20.66 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.
Check out some of our \"Meow-velous\" benefits:
- Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
- Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
- Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
- Paid Time Off and Holidays: Take a break
The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned.
MUST HAVE PRIOR SCHEDULING EXPERIENCE AND ABILITY TO WORK ANY DAYS OR HOURS
The pay range for this role is $15.00 - $18.69 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our \"Meow-velous\" benefits:
- Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
- Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
- Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
- Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
- Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
- Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
- Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
- Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
- Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
- Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
- Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
- Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
- Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
- Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
- Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.
- Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.
- Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.
- Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.
- Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.
- Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Retirement Plans Account Specialist
Fragasso Financial Advisors, Inc. is a primarily fee-based financial planning and investment management firm headquartered in Pittsburgh, PA. We are passionate about creating an exceptional client experience, and we have been helping clients work towards their financial goals since 1972.
We are seeking an organized, detail-oriented professional with strong communication skills to serve as a Retirement Plans Account Specialist in our South Hills office in McMurray, PA. This position plays a key role in supporting the delivery of retirement plan advisory services through coordination of administrative processes, client servicing, reporting preparation, plan conversions, and documentation oversight. The individual will collaborate with internal teams and external partners to help ensure a consistent, high-quality client experience and efficient department operations. This positions offers a hybrid work schedule with work from home opportunity.
Key Responsibilities
Responsibilities include, but are not limited to:
- Provide timely administrative and operational support to retirement plan clients and advisory team members
- Respond to client inquiries and assist in resolving questions or issues related to accounts
- Maintain consistent communication with clients, prospects, and external partners
- Document interactions, workflows, and activity in the firm CRM (Salesforce)
- Support preparation and distribution of quarterly investment review reports
- Coordinate with third-party administrators, recordkeepers, and investment partners to obtain service information, platform updates, and pricing information
- Prepare and update participant communication and education materials and presentations
- Review paperwork for completeness and accuracy; guide clients on documentation requirements
- Facilitate plan conversions, transfers, and account onboarding activities
- Coordinate recordkeeper transitions to ensure a smooth and efficient client experience
- Maintain electronic records and client files in accordance with firm standards
- Participate in client and prospective client meetings as needed
- Conduct participant education sessions when appropriate
- Collaborate effectively with internal team members and take ownership of assigned outcomes
- Represent the firm through participation in client and networking events
- Perform additional duties as assigned by management
To be considered for this position, you should possess the following qualifications:
- Associate or bachelor’s degree (Business or related field preferred)
- 2+ years of experience in financial services (retirement plans, advisory, or banking preferred)
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Experience with CRM platforms (Salesforce preferred)
- Familiarity with retirement plan tools (RPAG preferred)
- Strong organizational and time-management skills
- Professional communication and client service orientation
- Attention to detail and accuracy in documentation and reporting
- Ability to manage multiple priorities in a collaborative team environment
We offer an excellent benefit package, including medical, dental, vision, life, 401k/profit sharing and an Employee Stock Ownership Plan!
Fragasso Financial Advisors has previously received “Best Places to Work” awards by organizations such as the Pittsburgh Business Times and Investment News.1
Fragasso Financial Advisors is an Equal Opportunity Employer D/V/LGBT
Investment advice offered through Fragasso Financial Advisors, a registered investment advisor.
1 The results of Best Places to Work are based on an online survey of employees, which were conducted in 2025 and in previous years. Companies are surveyed on a variety of factors ranging from employee job satisfaction to salary satisfaction to perspectives on management.
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
Under the general direction of the Health Plan Management leadership, the Health Plan Management Associate will work closely with the Health Plan team to support key initiatives for a select group of Health Plan clients that result in exceptional service and attentiveness to client needs.
The Health Plan Management Associate must be a reliable selfstarter who thrives in a fastpaced, challenging environment, maintains a positive attitude, and demonstrates strong attention to detail and multitasking abilities.
Essential Duties and Responsibilities
- Acts in a support role for a book of business within the HP management team supporting Health Plan Managers with their accounts.
- Internal and external coordination, tracking of requests, and driving resolution of issues across various internal and external teams, building strong relationships along the way.
- Performance Guarantee and Service Level Agreement Tracking
- Tracking & submission of security audit/inquiries.
- Provide regular status reporting to track project/tasks progress against goals, objectives, and timelines.
- Develop and own a project management tracking system that enables efficient monitoring of key tasks and ensures consistent followthrough.
- Maintaining Health Plan Partner playbook.
- Coordinating and monitoring Marketing activities, triaging issues as required.
- Other requests to support the overall Health Plan book of business.
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Supervisory Responsibilities
No
Required Qualifications
- A Bachelor's degree from a four-year college or university.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Outlook.
- Possesses excellent communication and presentation skills, both verbal and written.
- Must work collaboratively with all team members and cross-departmentally.
- Occasional travel may be required for internal and client facing meetings.
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Overview of the Role:
Our major telecommunications client is seeking a Creative Project Manager to support a high-volume creative environment. This role will act as the central connection point between client stakeholders and internal creative teams, ensuring smooth project flow, clear communication, and on-time delivery. The ideal candidate excels at managing multiple priorities, translating strategic needs into actionable plans, and driving collaboration across cross-functional teams.
The Basics
- Duration: 3 month freelance assignment
- Hours: Full-time, approximately 40 hours per week
- Location Requirements: onsite; Englewood, CO
Top 3 Required Qualifications:
- 4+ years of experience in project management and/or account management within a creative, marketing, or agency setting
- Strong proficiency with project management platforms (HIVE or Airtable experience strongly preferred)
- Demonstrated ability to manage multiple high-priority projects in a fast-paced, deadline-driven environment
Other Qualifications:
- Bachelor's degree in Marketing, Communications, Business Administration, or related field
- Excellent verbal and written communication skills with the ability to influence stakeholders
- Experience supporting both digital and print marketing initiatives
- High attention to detail and strong strategic thinking skills
- Ability to translate information into actionable plans and clear next steps
- Strong organizational skills and comfort working with cross-functional creative teams
Key Responsibilities:
Client and Account Management
- Serve as the primary liaison between client stakeholders and internal creative teams
- Manage intake, vetting, and prioritization of creative briefs to ensure strategic alignment
- Oversee day-to-day account operations including scheduling, progress tracking, and deliverable timelines
- Facilitate client meetings and presentations, providing recaps, feedback, and next steps
Project and Workflow Management
- Use HIVE/Airtable to manage timelines, tasks, and resource plans
- Coordinate with design, copywriting, development, and other production teams
- Lead capacity planning, resource allocation, and project forecasting
- Maintain detailed project documentation including workflows, status reports, and decision logs
Operational Support
- Evaluate and improve internal processes to support organizational growth
- Provide administrative support including meeting coordination and management of internal systems and tools
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS3 in the email subject line for your application to be considered.
Ashley Sella - Senior Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 03/12/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 03/12/2026 and is open for 30 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Our agency client is seeking an experienced Executive Creative Director to lead high impact experiential and event driven creative for major global brands. This leader will shape the vision behind large conferences, immersive brand moments, complex build outs, and multi channel storytelling. The role requires someone who can elevate ideas, guide clients with confidence, and deliver creative that drives business outcomes.
You'll manage and mentor a seasoned creative team while actively contributing to concept development, pitching, and hands-on execution. You'll work closely with strategy, production, and account partners to ensure that every experience from stage content to environmental design lands with impact. The ideal candidate brings deep experiential expertise, a strong portfolio of event centric work, and the ability to inspire teams through both vision and example.
Key Responsibilities:
- Lead the creative direction for major events, experiential programs, and largescale B2B brand experiences.
- and manage a creative team of directors and broader staff; foster growth, trust, and collaboration.
- Partner with cross-disciplinary teams to bring integrated ideas to life across all event assets.
- Present and defend creative concepts to senior clients with clarity and confidence.
- Identify and apply emerging technologies, production methods, and storytelling opportunities.
- Support pitches and new business conversations with strong conceptual leadership.
Required Experience:
- 10-15+ years in creative leadership within experiential, events, or integrated marketing.
- Portfolio demonstrating innovative event concepts, immersive environments, and integrated creative.
- Proven ability to lead and inspire multidisciplinary teams in a fast moving environment.
- Strong client facing presence and polished presentation skills.
- Experience delivering high stakes, NDA driven corporate events and complex productions.
- Ability to balance big picture thinking with hands on creative execution.
Full suite of benefits provided.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account, including employer contribution
- Retirement Plan (401K) with company match
- Profit Share Bonus Plan
- Life Insurance
- Paid Time Off
- Family Leave
- Short Term & Long-Term Disability
- Tuition Reimbursement
- Wellness Resources, including discounted membership to Lifetime Fitness
- Generous onsite café
- Paid holidays
- Note: the office is dog friendly!
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS35-1978792 -- in the email subject line for your application to be considered.
Andrew Shores - Recruitment Strategist
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 02/24/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
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Our major media organization client is seeking a Manager of Creative Partnerships to join their team for a 6 month freelance assignment in NYC. This role drives the development, packaging, and execution of multi-platform sponsorships across linear, digital, and social channels. The ideal candidate is proactive, highly organized, client-focused, and comfortable operating in a fast-paced environment with evolving priorities. This position partners closely with sales, planning, creative, and operations teams to manage RFP responses, sponsorship deliverables, client-facing materials, and overall campaign execution.
The Basics- Duration: 6 month freelance assignment
- Hours: Full-time, approximately 40 hours per week
- Location: Onsite, New York, NY
- 3+ years of experience in advertising, media sales, marketing, or related fields
Strong understanding of media terminology (linear, digital, sponsorships, integrations). - Demonstrated project management skills in a fast-paced environment
Ability to manage timelines, deliverables, creative assets, and cross-functional workflows. - Strong communication and presentation abilities
Comfortable participating in client-facing conversations, synthesizing needs, and presenting clear, compelling ideas.
- Proactive, self-starter mentality with a solutions-oriented mindset
- Collaborative team player who thrives in cross-functional environments
- Comfortable managing ambiguity and shifting priorities
- Proficiency in Microsoft Office (PowerPoint, Excel)
- Excellent attention to detail and problem-solving skills
- Ability to work across internal teams including sales, planning, operations, and creative
- Partner with sales and marketing teams on RFP responses and proactive pitches.
- Develop materials for client presentations, sales decks, and sponsorship concepts.
- Gather deliverables and updates from internal teams for client communication.
- Participate in external meetings and help pitch strategic, on-brand opportunities.
- Oversee timelines and deliverables for multi-platform sponsorships across linear, digital, social, and custom creative.
- Maintain clear communication to ensure deadlines are met.
- Track progress on creative assets, approvals, scripts, graphics, and production needs.
- Work with multiple internal teams to balance priorities and keep projects moving.
- Partner with network and content teams to align on revenue opportunities.
- Collaborate with planning and inventory teams to confirm pricing and availability.
- Maintain tracking systems and workflow tools with up-to-date sponsorship details.
- Support creation of recap reports and performance summaries.
- Monitor category trends and integration opportunities.
- Help streamline workflow processes between sales and creative teams.
- Maintain organized documentation, briefs, decks, and best practices.
- Ensure internal materials remain current and accessible.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS3 in the email subject line for your application to be considered.
Ashley Sella - Senior Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 02/19/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
The Business Leadership team builds strong client relationships that drive positive outcomes for their business. The team does this by immersing itself in the business, elevating strategic opportunities for growth, and developing media recommendations that keep clients at the forefront of the industry. The key to this leadership comes from Mediahub's values, including a commitment to fostering curiosity, collaboration and diversity with the talented humans that power our global challenger brand. This team problem-solves, generates innovative solutions and displays energy and passion for the work presented. Successful candidates must not shy away from change, as we are an agency that thrives on the constant evolution of technology and its role in our work. Candidates must be comfortable working with data, have excellent communication and organizational skills and be confident collaborators.
The Media Supervisor will act as the go-to resource for media budget, client billing and support for PI, Kinesso, and Local Mediabrands. You will be responsible for leading and managing the execution and updates of media tools, prepare written and present competitive spending reports and insights. In this role you will develop the skill and knowledge base of those more junior as well as supervise, advise, and counsel direct report(s).
Responsibilities
Portfolio & Growth
* Assist with day-to-day operations of the client media plan and budget details, including flowchart, budget trackers, ensuring client signs accurate, timely media authorizations prior to buys.
* Attend client status meetings and demonstrate interest in client's business/category.
* Act as the go-to resource for media budget, client billing and support for PI, Kinesso, Local Mediabrands as they take on accountability (in 2024) Prisma entry, invoice reconciliation and channel-level budget tracking.
* Responsible for getting client MBA (media buy authorization) signed prior to the buy being place.
* Build relationships and trust with partners in Mediahub's Partnership Investments, Audience Science, Campaign Insights, Insights + Action and Radical + Disruptive, in addition to extended the specialty teams.
* Monitor client and marketing industry trades, media plan performance reporting and competitive activity to surface industry updates, performance insights and opportunities to team and clients.
Media Strategy
* Support 1-2 accounts, pending scale and complexity of business and scope of deliverables.
* Support Associate Media Director in scheduling and provide recaps for media brief deliverables, check-ins, presentations, launch, QA and reporting.
* Partner with Local Investments, Kinesso and Partnership Investments on development of partner list, RFP details and evaluation prior to client recommendations.
* Partner with analytics team to implement measurement objectives and taxonomy.
* Ensure flawless execution of media campaigns. This includes leading campaign implementation and execution, QA, monitoring/optimizing, and insightful reporting.
* Utilize IGNITE planning strategy process (Implement business intelligence, generate multiple audience segments, Navigate the investment, Tap into culture, Evolve with speed and precision) as part of client teams, to guarantee robust analysis of business/media role.
* Prepare written and present competitive spending reports and insights and connect to business intelligence for role of spend on share, etc.
* Responsible for running all planning tools (i.e. Kismet, R/F, etc), as well as partnering with Analytics to run any models, to determine the optimal media mix (across all channels) and plan delivery.
* Proficient in media math and how to apply calculations, demonstrating proficiency in working with and managing numbers.
* Leads and manage the execution and updates of media tools (i.e. flowchart maintenance).
* Support Insights + Action and Radical + Disruptive with execution (timelines, budgets, approvals) of approved ideas and corresponding reporting.
* Be a champion for great work and support team with writing, presenting, and providing data and assets to create case studies that win awards, win business, and celebrate the work (internally and externally).
* Contribute ideas that contribute to creative media tactics.
People & Culture
* Participate in a diverse, inclusive, creative culture.
* Collaborate with peer group to share work and inspire junior team members about creative-thinking, accountability, and thought-leadership.
* Responsible for developing the skill and knowledge base of those more junior as well as supervise, advise, and counsel direct report(s).
Required Skills & Experience
* Proven expertise in at least 3 channels, while developing additional acumen of cross-channel media marketplace and planning essentials (delivery levels, flighting, etc.), including Video/Audio Broadcast/Streaming, Direct and Addressable Digital, Social Media, Retail Media (if applicable), Print, OOH, etc.
* Experience creating and selling media programs, including ability to articulate strategic foundation for media plan development.
* Able to demonstrate the ability to successfully multi-task while preserving high attention to detail, manage your time and show superb organizational skills and the ability to meet deadlines.
* Demonstrate excellent verbal, written and presentation skills and ability to think on your feet.
* Strong mathematical abilities
* Advanced computer skills (MS Word, Excel, PowerPoint) and knowledge of DCM, Prisma, comScore, MRI.
* Must be able to occasionally travel to supported markets or client events.
Desired Skills & Experience
* Bachelor's degree preferred.
* 3+ years of experience desired
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days.
We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .
Salary Range$90,000—$95,000 USD
Creative Account / Project Manager (Remote, 40 hrs/week, 4+ Month Contract)
The Creative Account / Project Manager is a key operational partner responsible for end-to-end project ownership, seamless cross-functional collaboration, and ensuring creative execution is clear, timely, and high-quality. This role is ideal for someone who thrives in autonomous, fast-paced environments and brings proactive decision-making and a growth-minded approach to every challenge.
Minimum Requirements
- Bachelor's degree in marketing, communications, advertising, journalism, business administration, or related field
- 5+ years of experience in account management, project management, or creative operations
- Experience supporting or managing integrated creative/marketing projects across multiple channels
- Familiarity with MLR workflows and compliance standards
- Proficiency in Workfront
- Exceptional communication, organizational, and cross-team collaboration skills
Preferred Qualifications
- Experience in highly regulated or compliance-heavy industries (healthcare, finance, government, media)
- Demonstrated success supporting multi-brand initiatives or managing complex projects
- Proven ability to manage key accounts and multi-channel creative campaigns
- Strong capacity-planning skills for small teams
- Ability to identify and address process or technology challenges using structured planning
- Solid understanding of creative development, digital marketing, brand strategy, and omnichannel execution
- PMP, CSM, or equivalent certification
- Comfortable receiving and applying feedback to improve outcomes
Core Responsibilities
Growth & Mindset
- Demonstrate a growth mindset and eagerness to learn new systems, processes, and business models
- Seek feedback proactively and apply it to improve performance
- Thrive in a culture of ownership, accountability, and continuous improvement
Project & Account Management
- Oversee daily management of creative projects across channels and audiences
- Ensure alignment with goals, brand strategy, and business objectives
- Shape incoming requests into clear, actionable briefs and deliverables for creative teams
- Route materials through internal review processes, including Medical, Legal, and Regulatory (MLR) as needed
- Deliver regular reports on project status, milestones, risks, and account growth
Operational Leadership
- Build and manage detailed timelines while tracking deliverables
- Ensure projects are completed on time and within budget
- Monitor progress, identify risks early, and implement solutions to maintain momentum
- Optimize agile pod workflows and remove operational obstacles
- Maintain accurate internal trackers, documentation, and status reporting
- Contribute to improvements in creative workflows and team operations
Stakeholder & Team Collaboration
- Serve as the primary point of contact for all in-progress projects
- Communicate frequently with stakeholders to provide updates, collect feedback, and ensure satisfaction
- Build strong relationships with partners; anticipate needs and support expanded impact
- Collaborate closely with creative, strategy, and production teams to deliver compliant, high-impact work
- Own the creative review process by distributing feedback, clarifying direction, and ensuring proper implementation
- Delegate tasks, supervise daily activities, and foster open, collaborative communication
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG24-1977828 -- in the email subject line for your application to be considered.
Allie Gribble - Senior Solutions Delivery Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 02/18/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 02/18/2026 and is open for 60 days
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
WHO IS BUZZ?
Buzz is a global design company that creates signature moments for travel. For two decades, we’ve partnered with world-leading airlines, hotels, cruise and rail brands to reimagine travel with innovative product experiences. Our creations become iconic collaborations and keepsakes that span luxury amenity, skincare, textiles and sleepwear, tabletop and service ware, tech, audio and children’s products. By bringing extraordinary brands together, we create carefully considered partnerships that become meaningful collaborations for all.
WHAT IS THE ROLE
This exciting role sits within the Buzz Client Service Team, reporting to the Director, Client Service Hotels and will be responsible for retaining and growing a small number of high-level client relationships within major Hotel chains. Your role is to liaise with clients and internal production and logistics to ensure all product is delivered to time and within budget. You will also manage a number of product refreshes during the lifecycle of the Hotel contract, as well you will look for opportunity for revenue growth within accounts.
WHAT ARE WE LOOKING FOR?
A seasoned account director who takes ownership of their client portfolio, managing strategic client relationships and generating new opportunities within these accounts.
The successful candidate will have:
· Previous experience managing high-value accounts and preferably experience in the product development process, either through selling into hotels or wholesale retail
· Proven ability to deliver growth in revenue and repeat business by successfully managing existing client relationships.
· Highly tuned analytical skills with the ability to apply this to the development of sales strategies and plans.
· Demonstrated experience in effectively managing cross-functional teams to deliver on deadlines and outcomes for your clients.
· Sound knowledge of CRM's and project management tools such as Smartsheet and Salesforce, with int-adv. MS Office skills.
· An understanding of, and network within, Hotels would be considered advantageous - either developed through selling into this industry for several years or having worked within the industry directly.
· An interest in luxury brands and a passion for travel.
BUZZ CULTURE
At Buzz, we pride ourselves on doing things in ways that inspire discovery. Our fast-paced, vibrant culture can be experienced the moment you step foot into our office and realise you are in our Buzz Café, with breakfast and lunch provided daily, snacks, drinks and endless coffee for everyone’s enjoyment. Our employees are creative and passionate beings. They push boundaries, thrive out of comfort zones, love a challenge and tackle them head on. Our collaborative teams deliver amazing results by trusting in one another’s expertise. The way we innovate and add a Buzz twist to everything we do is what we hope will inspire you.
We have generous employee benefits too, from rewards to paid parental and birthday leave. We might be biased, but we think Buzz is leading the way as a great employer. Our culture is truly values-driven, which is what we believe makes Buzz a uniquely wild and welcoming place to work.
If the above sounds like you, we would love to hear from you! So please apply NOW!!
We would love to be able to contact everyone personally, however, this is not possible. If you have not heard from us within 4 weeks of submitting your application, we thank you for your interest in joining the Buzz team but on this occasion, your application was not shortlisted.
Industry
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Passion, expertise, and flair are how we describe our fragrance and beauty business. The artistry of our perfumers encompasses a myriad of passionate scented stories for brands everywhere. Our collections of beauty innovations push industry limits by inspiring and empowering customers with tailored products to enhance their wellbeing.
Our network of perfumers, fragrance evaluators, marketing, and technical experts develop exquisitely scented personal care products that enhance each moment of the day. The best personal care products create a special relationship with consumers, delivering pleasure and reassurance and functional benefits. With its unique power to evoke different emotions, fragrance plays a necessary role in successful self-care solutions.
Reporting to the Category Director, you will project manage by collaborating with Perfumers and our creative centers. You will interpret marketing knowledge and use your technical expertise to assist customers in developing olfactory strategies to affect our role within the industry.
This role is onsite in our Ridgedale Offices located in East Hanover NJ. We offer 1 day from home and flexible working schedules.
- Fragrance Development - Develop olfactory strategy for clients, market, category, and guide Perfumery teams. Manage/execute multiple complex briefs and develop or select fragrances according to the given brief guidelines. Define fragrances to be tested and coordinate with Consumer Marketing Insights (CMI) team. Translate consumer insights results into olfactory guidelines for perfumers. Work with lab on testing product stability. Understand the Best Practices to influence efficiency improvement opportunities.
- Collaboration and Influence - Partner with other regional creative centers to complete project assignments. Conduct customer presentations/interactions. Participate in olfactory analysis of new products to identify interesting notes for creative development. Develop new fragrances with Perfumers. Manage fast and efficient selection of fragrances for activation projects from oil or blind.
- Industry Curiosity Marketing - Anticipate market tastes; work with marketing colleagues on proactive concept generation. Write olfactory summaries of a region/market and customer for knowledge-building and sharing. Demonstrate track records of new wins. Build and curate the best-in-class fragrance collection, responding to gap analysis, market needs, market trends and incorporating our technologies.
You?
- University Degree relevant to industry/position
- 7+ years' functional/technical experience in industry
- Manage multiple and complex evaluation projects
- Knowledge of Perfumers' themes and collections
- Experience dissecting a fragrance, offer intuitive and creative ideas within the project's scope
- Broad knowledge of the market dynamics and olfactory trends
- Opportunistic mindset - able to balance speed of response and fragrance quality
Benefits include medical, dental, vision, life, tuition reimbursement, family leave, and a high matching 401k plan
Job Title and Base Salary are partly determined by education and experience and our compensation program guidelines. Target pay is $130k - $160k per year.
#LI-Onsite
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.
Client Services exists to make working with Maiden Home feel thoughtful, calm, and confident — especially when things are complex, emotional, or don’t go as planned. We are not just here to respond quickly; we are here to help clients and designers feel understood, supported, and taken care of.
As a Client Concierge Specialist, you’ll be the first point of contact for many of our clients and designers. You’ll bring warmth, clarity, and steady judgment to every interaction—making it easy for clients to get help, and ensuring requests land with the right owner quickly and cleanly. You’ll run our real-time channels, triage inbound volume, and resolve a defined set of requests while knowing when to escalate.
This is a highly dynamic and cross-functional role that will gain visibility into the inner workings of a high growth luxury brand. Our goal is for this position to develop a deep understanding of Maiden Home products, materials and craftsmanship and use that knowledge to advance into a more specialized Advisory position over time.
What You’ll Do
- Manage all live client communication channels in real time, including phone and chat.
- Own a defined subset of inbound requests including: 1) Care and maintenance guidance 2) Material and finish questions 3) Simple product and specification clarifications.
- Deliver a calm, confident, hospitality-forward experience, even when issues are heightened and/or complex.
- Triage all inbound emails quickly and accurately, categorizing and routing according to team processes and workflows.
- Apply fast pattern recognition to identify what kind of request it is, what information is missing, and what the next best step should be.
- Provide accurate, brand-appropriate guidance while maintaining a high bar for tone and clarity.
- Know when not to answer—escalating questions that require deeper product expertise, exceptions, or sensitive handling.
- Over time, develop a deep understanding of Maiden Home products, materials and craftsmanship
What We’re Looking For
- 2–4 years of total professional experience, ideally in a client-facing service environment in any of the following industries: Hospitality: hotel front desk, concierge, guest relations / Luxury retail: sales associate, clienteling roles / Premium DTC customer experience (not call centers) / Membership-based services (clubs, wellness, travel)
- A warm, steady voice—both spoken and written; you can communicate with clarity under pressure.
- Strong pattern recognition and triage instincts: you quickly identify what a client is asking for and what should happen next.
- Comfort saying “I’ll take care of this” and owning the experience—without needing to personally solve every issue.
- Excellent judgment about when not to answer, and when to escalate.
- High attention to detail, strong follow-through, and the ability to work calmly in a high-volume environment.
Purpose of the Role
Reporting to the Director, Creative, the Lead Designer plays a key role in driving high‑quality creative execution across graphic design, brand systems, and marketing creative. This role supports complex projects and initiatives, translates creative vision into impactful design solutions, and contributes to the evolution of creative standards and ways of working across the team.
The Lead Creative Designer balances strong hands‑on design craft with project leadership, collaboration, and mentorship. This role supports broader business and product initiatives while ensuring creative work is aligned, scalable, and executed with excellence.
What You Will Do:
Creative & Design Leadership
* Manage high‑level, complex design projects from concept through execution across multiple platforms, categories, and markets.
* Translate creative direction and briefs into cohesive visual systems, brand expressions, and design solutions.
* Operate as a hands‑on designer, producing work that demonstrates strong craft, clarity of thinking, and attention to detail.
* Apply judgment to balance creative ambition with project requirements, timelines, and partner needs.
Project Leadership & Collaboration
* Serve as a creative lead on assigned initiatives, coordinating design efforts and supporting alignment across stakeholders.
* Collaborate closely with Marketing, Franchise, Product, Retail, and Commercial partners to deliver integrated creative solutions.
* Provide clear creative guidance and feedback to designers and cross‑functional partners to ensure consistency and quality.
* Support efficient workflows by clarifying scope, success criteria, and expectations at the outset of projects.
Cultural Fluency & Creative Insight
* Stay informed on design trends, cultural signals, and industry best practices relevant to consumer products, entertainment, and lifestyle.
* Apply trend awareness thoughtfully to ensure creative output feels relevant and audience‑appropriate.
* Contribute ideas and perspectives that help elevate creative thinking while remaining grounded in brand and business context.
Communication & Presentation
* Present creative concepts, design rationale, and work‑in‑progress clearly and confidently to internal partners.
* Develop presentation materials that effectively communicate creative intent and design decisions.
* Adapt communication style to suit a range of audiences and project needs.
Required Qualifications & Skills:
* 5 years of progressive experience in graphic design or closely related creative disciplines.
* Strong portfolio demonstrating high‑quality, multi‑channel creative work and design systems.
* Proven ability to lead complex design projects and work independently with minimal guidance.
* Demonstrated strength in visual design, typography, composition, and storytelling.
* Strong collaboration and communication skills within cross‑functional environments.
* Comfort operating in fast‑paced environments with multiple priorities and deadlines.
Preferred Qualifications:
* Experience within consumer products, entertainment, fashion/lifestyle, or retail environments.
* Familiarity working with licensing partners and external agencies.
* Understanding of commercial considerations that influence creative development.
Additional Information:
* Application must include a portfolio showcasing designs and fashion projects. Please share or disable any passwords for efficient review of portfolios.
Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at ( )
#LI-REQ
#DXMedia
#DCPJobs
#LI-Onsite
The hiring range for this position in Glendale, CA is $$115,500-$154,800.per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About the Role & Team
Reporting to the Director, Creative, the Principal Designer serves as a senior creative driver, leading high-impact design work across graphic design, brand systems, and marketing creative. This role plays a critical part in shaping how creative vision comes to life, influencing design direction through expertise, consistency, and collaboration, while supporting broader business and product initiatives tied to Disney Consumer Products' global strategy.
Deeply immersed in culture and the creative marketplace, the Principal Designer brings a sharp, current point of view and operates with speed and agility in a fast‑paced environment with significant inbound work and tight turnaround times.
What You Will Do:
Creative & Design Leadership
* Translate high‑level creative vision into concrete, inspiring design systems, visual identities, and product expressions that scale across categories, markets, and platforms.
* Operate as a hands‑on designer, producing work that exemplifies craft excellence, clarity of thinking, and cultural relevance.
* Merge conceptual thinking with executional rigor, ensuring ideas are both creatively bold and practically deliverable.
Cultural Fluency & Trend Leadership
* Remain deeply immersed in culture, trends, and the creative marketplace actively engaged in the "scene" across entertainment, fashion, lifestyle, gaming, street culture, and emerging creative movements.
* Bring a strong, current point of view informed by cultural signals, consumer behavior, and design innovation.
* Apply trend insight strategically, ensuring creative work feels relevant, aspirational, and culturally credible rather than reactive.
Strategic Partnership, Commercial Awareness & Business Savvy
* Serve as a creative partner to Marketing, Franchise, Product, Retail, and Commercial teams.
* Demonstrate strong commercial awareness and business acumen, understanding how creative decisions impact timelines, partners, costs, and market performance.
* Build effective working relationships rooted in trust, clarity, and collaboration.
* Bring pragmatic judgment that balances creative ambition with business realities.
Presentation, Pitching & Representation
* Pitch, present, and sell creative ideas clearly and persuasively to senior stakeholders, cross‑functional partners, and external collaborators.
* Create compelling decks and presentation materials that articulate creative vision, strategy, and rationale.
* Represent VP‑level creative vision confidently and accurately in meetings and forums when senior leadership is unable to attend.
Required Qualifications & Skills:
* 8+ years of progressive experience across graphic design and product‑adjacent design, with a portfolio of high‑visibility, multi‑channel work.
* Demonstrated excellence in hands‑on design craft, including visual systems, typography, composition, product aesthetics, and storytelling.
* Proven ability to originate concepts, work independently, and influence creative direction at a senior level.
* Deep cultural fluency and active engagement with trends, creative communities, and the broader marketplace.
* Strong presentation and storytelling skills, with confidence pitching and representing creative vision to senior audiences.
* Comfort operating in fast‑paced, high‑volume environments with tight turnaround times.
Preferred Qualifications:
* Experience in consumer products, entertainment, fashion/lifestyle, or retail ecosystems.
* Familiarity with partner and licensee workflows.
* Strong understanding of commercial models and business constraints within creative development.
Additional Information:
Application must include a portfolio showcasing designs of design and fashion projects. Please share or disable any passwords for efficient review of portfolios.
Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at ( )
#LI-REQ
#DXMedia
#DCPJobs
#LI-Onsite
The hiring range for this position in Glendale, CA is $139,200.00-$186,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
We are partnering with our Portland, OR agency client to recruit a Creative Director to join their team on a permanent basis. In this role, you will leverage consumer brand expertise and a passion for tactical, thoughtful consumer design and storytelling to guide clients and internal teams in creating and curating cutting-edge work. While this is a senior-level opportunity to define creative direction and strategy with clients, no one in this organization is completely hands off when it comes to ideation and tactical creation. You will touch on all ends of the design process, establishing visions that guide output with client partners and internal teams, and keeping agency creatives aligned to ensure client satisfaction. You will oversee creative output on a wide variety of platforms, including print and digital design, video and ad production, OOH and more. To be a fit, you should bring in-depth experience leading creative in the agency space, with a portfolio that reflect consumer-centric brands and cutting-edge work. Your history should demonstrate 8+ years of agency experience with a history of upward growth, landing in a CD role or similar title. Experience working with Fortune 500 retail, consumer products and/or entertainment brands in required.
This is an agile agency working with Fortune 500 consumer products brands and local Pacific Northwest organizations to curate unique brand experiences. If you are a consultative creative leader with B2C expertise, this might be a match! Compensation for this role ranges widely depending on your level of relevant experience, with base salary ranging from $120,000 to $180,000 annually, with some potential flexibility for the right fit. This is a primarily onsite role in Portland, OR, and the team offers comprehensive benefits including medical, dental and vision coverage, stellar 401(K) match, 18+ days of PTO and sick time (grows with tenure), frequent holidays and office closures in December and January, and other unique benefits like wellness and transit subsidies. This team is also open to candidates outside of Portland, OR exploring relocation – some assistance may be provided for the right fit!
You will:
- Serve as a partner to account teams in pitching new business, working closely with clients to develop early rapport and aligning needs with team output
- Manage team output and design execution, aligning timelines, resources, budgets and project goals to exceed client expectations
- Lead internal design staff in designing, curating and aligning cutting-edge work with client goals with the goal of breaking the mold and driving innovation
- Drive creative visualization and strategy with clients and agency leaders, identifying opportunities for innovation
Your experience should include:
- 8+ years of agency creative and design leadership experience – flexible on titles and level based on work and historical clients
- Consumer and retail design expertise with experience working with Fortune 500 clients
- Track record of consultative client work, participating in winning pitches, strategy conversations and feedback opportunities that drive clarity, cohesion and client satisfaction
- Deep passion for hands-on, tactical design leadership with comfort jumping in to design work, as needed
- A tactical design background with experience creating assets and campaigns, with the ability to guide and mentor from that perspective
- Digital portfolio showcasing award winning, high profile design work across digital, print, brand, experiential, OOH and similar campaigns
Sound like you? Apply here for consideration. Web portfolios highlighting relevant work are required.
We are distillery, an independent creative practice trusted by world-leading B2B, purpose and consumer organizations to deliver tangible value through our marketing specialisms.
Our purpose is to empower ambitious business leaders and marketers to make a difference. We achieve this through compassion, curiosity and a commitment to achieve outstanding results every time.
We take care of our people and we are always looking for opportunities for growth. Our leadership priorities are simplicity, transparency, and humanity. We enable all our distillers to make their mark - on their careers, the clients they work with, and the world.
distillery, creativity made to measure.
The Role
We’re looking for a Creative Producer who is as comfortable steering a high-stakes and high-volume client meeting as they are navigating a complex post-production timeline, all baked in measurable business outcomes for the client. This isn't just about video storytelling; it’s about bringing cross-channel content programs to life—from social campaigns and deep-dive written content to large-scale multimedia projects.
You’ll be the bridge where big ideas from our strategy, and creative teams meet flawless execution powered through our AI toolset. As a client-facing lead, you’ll manage the full lifecycle of a project, ensuring our work hits the mark strategically, emotionally, and commercially. Whether you’re fine-tuning a script, managing a budget, or coordinating a global content rollout, you do it with a human touch and a relentless focus on measurable results.
How You Will Make Your Mark
Client Management:
- Build bridges, not just projects. You’ll manage stakeholder expectations with transparency, ensuring our time-starved B2B partners always feel heard and supported.
- Navigate the "why." You’ll lead client presentations and feedback sessions with confidence, balancing empathy for their pain points with the creative conviction needed to deliver results.
- Own the relationship. From the first kick-off call to the final wrap-up, you are the face of distillery, ensuring a collaborative and high-energy experience.
AI-Enhanced Creativity:
- Work smarter, not just harder. You’ll champion the use of AI tools within our production workflows to extend our human capabilities, from rapid prototyping to streamlining post-production.
- Bridge the tech gap. You’ll collaborate with our team to find innovative ways to deliver more value to clients, ensuring our tech-driven solutions always feel undeniably human.
- Stay curious. You’ll keep a pulse on emerging AI trends, helping the team stay at the forefront of what’s possible in modern content creation.
Pre-Production:
- Prepare detailed call sheets, outlining shoot schedules and essential information for cast and crew.
- Source and coordinate skilled crew members, including camera operators, gaffers, sound engineers, and DIT support.
- Secure necessary production insurance and equipment rentals, ensuring smooth and compliant operations.
Post-Production:
- Coordinate with editors throughout the post-production process to ensure timely delivery of exceptional content.
- Step in to edit where needed.
- Provide clear feedback and guidance to editors, ensuring alignment with project goals and brand aesthetics.
- Deliver final assets, including packaging files, while meticulously adhering to technical specifications and deadlines.
- Troubleshoot any post-production challenges and proactively seek solutions.
Editorial Expertise:
- Assist with paper edits, providing valuable input on scripts and other written materials.
- Ensure accuracy, consistency, and clarity in all content.
Budgeting & Scheduling:
- Develop comprehensive shoot schedules, optimizing time and resources.
- Create and manage project budgets, tracking hard costs in Productive agency management software.
Project Management:
- Maintain project files, ensuring all assets, documentation, licensing information, and deliverables are organized and readily accessible on our shared drive.
- Execute project wrap-up procedures, archiving materials and completing necessary documentation.
- Support the wider team on tasks as and when required to ultimately support client impact.
Culture & Mentorship
- Mentor junior members of the team to support skills growth, confidence, and collaboration.
- Champion an inclusive, respectful, and curious culture.
Benefits
We offer a competitive salary and benefits package, including generous holiday allowance and medical coverage including dental. We work 2-3 days per week in our office in San Francisco.
What You Will Bring to Make Your Mark
- A passion for storytelling and a keen eye for detail across a range of different materials
- Proven experience on set
- Strong knowledge of video production workflows and post-production processes.
- Excellent organizational, communication, and interpersonal skills.
- A proactive and solution-oriented approach to challenges.
Diversity & Inclusion at Distillery
At distillery, diversity, equity, and inclusion are at the heart of everything we do. With 75% of leadership roles globally held by women and 42% of our team coming from diverse backgrounds, we are committed to creating an inclusive workplace where everyone can thrive.
Through initiatives like Studio d. and projects such as our diversity typeface, we amplify diverse voices, foster creativity, and make a positive impact.
We are an Equal Opportunity Employer. We value diversity and encourage people of all backgrounds, experiences, and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.
We actively encourage progressive, divergent thinking and innovative ways to deliver.
We welcome applications from individuals of all experiences and perspectives to join us in shaping a more equitable, inclusive, and innovative future.
Recruitment agency friends – we appreciate the interest, but we’ve got this one covered. Thanks!
Learn more about us:
Company Overview
For over 40 years, Health Monitor has been a nationally recognized, targeted healthcare marketing platform for the Pharma/OTC industry. Our in-house, award-winning content studio creates bespoke healthcare education that fosters more productive patient-physician dialogues at every point of care—we call it #TheHealthMonitorDifference. We have the largest proprietary physician office network in the industry, with over 250,000 offices and more than 450,000 healthcare professionals engaging with our omnichannel educational products. Health Monitor delivers premium point of care content that empowers patients and HCPs with trusted information to achieve the best health outcomes while driving impactful ROI for brands. Learn and follow us on LinkedIn, X, YouTube and Instagram.
Position Overview:
The VP, Client Services leads Health Monitor Network's Client Services organization and owns client relationships and delivery outcomes post-contract, ensuring campaigns are executed with excellence across teams, partners, and channels.
As a senior client-facing leader, this role represents Health Monitor Network with confidence and credibility, building trust with clients, and collaborating with external vendors and partners. The VP guides complex conversations when priorities, timelines, or expectations shift, acting as the connective tissue between clients and internal disciplines to set expectations, align priorities, and resolve complexity so delivery teams can operate effectively.
The role also leads a growing Client Services practice, focused on developing leaders, strengthening delivery discipline, and scaling a consistent, high-performing service model.
Key Responsibilities:
Client Service Excellence
- Serve as a senior client-facing leader in complex or high-stakes situations, guiding conversations with clients, vendors, and partners to align expectations and maintain delivery momentum
- Lead and develop a team of Client Service Managers, setting clear expectations for execution excellence and client stewardship
- Build a performance culture centered on ownership, responsiveness, and high standards of work
- Own day-to-day and strategic relationships with client creative and media agencies
Client Communication & Experience
- Ensure consistent, high-quality client communication that reinforces confidence, clarity, and professionalism
- Guide teams on effective executive-level communication, expectation-setting, and issue resolution
- Maintain oversight of client experience health, ensuring issues are addressed quickly and transparently
- Be accountable for client satisfaction and relationship health across assigned accounts
Delivery Standards & Operating Model
- Define and enforce service delivery standards across campaign execution, reporting, and client communication
- Establish a consistent operating rhythm that enables predictable delivery and proactive risk management
- Own delivery governance, including escalation paths, decision rights, and cross-functional accountability
- Continuously evaluate and improve delivery practices to reduce friction, rework, and execution risk
- Be accountable for service delivery outcomes across assigned accounts, including timeliness, quality, and client experience
- Be accountable for ensuring the Client Services organization owns campaign requirements, dependencies, and execution clarity across all activated internal teams
Cross-Functional Leadership
- Partner closely with Sales, Editorial, Creative, Print, Digital, Analytics, Ad Ops, and Project Management leadership to align on priorities, dependencies, and execution expectations
- Set clear roles and responsibilities across teams to support efficient, high-quality delivery
- Anticipate delivery risks and lead cross-functional resolution before client impact occurs
- Represent Client Services leadership in internal planning and operational discussions
Qualifications:
Experience & Craft
- 12+ years of experience in strategic account management or client services leadership
- Deep experience supporting digital media campaigns and complex, multi-channel programs
- Strong understanding of creative review and approval workflows
- Proven ability to design, implement, and scale repeatable service delivery models
- Experience leading cross-functional teams including editorial, creative, engineering, analytics, and production
Leadership & Functional Skills
- Demonstrated ability to lead through influence across multiple disciplines
- Strong judgment and comfort making tradeoffs to protect delivery quality and client experience
- Ability to prioritize competing initiatives in a dynamic environment
- Excellent executive communication skills, both written and verbal
- High degree of ownership and accountability; operates effectively with minimal oversight
Nice to Have
- Experience in pharma or healthcare media agencies
- Experience with print media workflows
Education
- Bachelor's degree or equivalent experience
ADA- Physical Demands Office Position
We are committed to providing equal employment opportunities to all employees and applicants, including individuals with disabilities. If you require reasonable accommodation during the application or interview process, please let us know. We will work with you to ensure that your needs are met in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk and hear. The employee regularly is required to walk and reach with hands. Employees frequently use computer keyboards, regularly travel both short and long distances via walking within the work site. The employee must regularly lift and/or move a laptop computer. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employees view computer monitors frequently.
Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers, and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.
The Senior Manager-Creative Development Resources serves as the primary interface with the Director of Creative Development and the Managing Music Producer on project staffing, talent development, financial oversight, and long-term strategic planning, providing administrative and day-to-day leadership for creative areas within Disney Live Entertainment.
You will report to the Director-Creative Development.
This is a Full-Time role.
What You Will Do:- Lead and manage Disney Live Entertainment creative teams, including Show Directors, Writers, Art Directors, Designers, Choreographers, and other creative disciplines as assigned.
- Oversee creative resource planning for Walt Disney World projects, aligning talent to approved shows and initiatives across multiple priorities.
- Foster a collaborative, inclusive, creative environment that supports effective ideation, innovation, and cross‑disciplinary teamwork.
- Partner with stakeholders from creative concept through ongoing operations to ensure strong creative vision, efficient processes, and high‑quality delivery.
- Track project progress and sustain creative excellence through leadership of Entertainment Show Quality standards.
- Collaborate closely with internal and external partners, including Show Production, Talent Casting, Technical Direction, Design, and Park Operations.
- Develop, mentor, and motivate creative talent by driving training, development, and growth opportunities across disciplines.
- Build and maintain robust relationships with key clients, creative partners, and industry and educational organizations.
- Communicate effectively with audiences ranging from front‑line teams to executive leadership, presenting ideas clearly and crafting compelling business narratives.
- Minimum of 10 years’ experience in the Entertainment Industry working in Show Production and Entertainment operation of live shows
- Ability to be flexible with work schedule, including weekends and holidays
- Highly motivated self-starter with the ability to manage multiple priorities, take initiative, earn respect, and establish credibility with creative professionals, and assume ownership and accountability for creative teams of multiple disciplines
- Demonstrated functional leadership ability, including problem-solving, influencing abilities, negotiating skills, and continuous improvement process experience
- Lead, mentor, and develop creative teams, with a focus on delivering value-added results, global alignment, operational excellence, and legendary service to clients and guests
- Demonstrated robust verbal, written, presentation, and public speaking skills are essential for leading, coaching, and corresponding with all levels within the organization, including creative executives and leaders
- Demonstrated ability to initiate, organize, prioritize, take, and provide direction and complete multiple tasks on time to deliver on specific and measurable targets through a collaborative team environment
- Proven ability to handle financial/accounting issues related to the area of responsibility
- Proficiency with various software/computer programs, including Microsoft Office, Excel, Word, PowerPoint, Outlook, Internet, and willingness to learn new software programs or applications
- Demonstrated ability to be adaptable to a wide variety of working environments
- Demonstrated ability to model Disney heritage, traditions, and guidelines
- Proven knowledge and understanding of Walt Disney World® Resort policies and procedures
- Leadership ability, including problem-solving, decision-making, influencing abilities, negotiating skills, and continuous process improvement experience
- Demonstrated ability to manage change, deal with multiple priorities, and handle confidential information
It would be great if you also have:
- Working knowledge of Walt Disney Entertainment collective bargaining agreements, including AEA, AFM, and Service Trades Union contracts (particularly IBT and IATSE side letters)
- Demonstrated Theme Park entertainment experience or equivalent
- Bachelor’s degree in Theater-related field, or equivalent work experience is required
- Master's degree in Theater-related field is preferred
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at .
#DLEJobs #DXMedia
Company Description
Paradies & Company, based in Sanford, Florida, has been delivering creative and custom solutions since 1989. Specializing in screen printing, embroidery, and product development, we provide a wide range of products, including apparel, resort wear, and custom accessories.
Role Description
This is a full-time, on-site role in Orlando, FL for a Creative Artist. The Creative Artist will conceptualize, design, and produce high-quality artwork for custom screen printing, embroidery, and other product development projects. Daily tasks will include collaborating with clients and internal teams to develop creative solutions, preparing artwork for production, refining designs, and staying updated on industry trends to bring innovative ideas to projects. This role requires attention to detail, creativity, and the ability to meet deadlines in a dynamic environment.
**We are not looking for web designers, this role is fully creative and requires illustration and graphic talent and the willingness to evolve and learn new aspects of the industry.
A PORTFOLIO IS REQUIRED TO BE CONSIDERED FOR THIS ROLE.
Qualifications
- Expert proficiency in graphic design, illustration, and creative software such as Adobe Photoshop, Illustrator.
- Expert of vector illustration as well as detailed illustration and painting in Photoshop.
- Strong understanding of print production techniques, including screen printing and embroidery processes
- Advanced understanding of design principles (typography, composition and attention to color and detail are a must have)
- Experience in creating custom artwork for a range of products, including apparel, accessories, and hardlines
- Effective communication and collaboration skills for working closely with clients and teammates
- Ability to manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards
Day to Day Responsibilities
- Review schedule and stay on task with deadlines
- Create and review art concepts with team members and sales representatives
- Render concepts in Illustrator and Photoshop.
- Create and edit Comps, list colors using the Pantone system, and learn specialty ink techniques to elevate your concepts.
Why Join Us:
At Paradies and Company, we pride ourselves on being a family-owned business with a creative, entrepreneurial spirit. You’ll join a collaborative team that celebrates big ideas, hard work, and the people behind them.
We offer:
Competitive base salary
Employee Stock Ownership Plan (ESOP)
Health insurance benefits (medical, dental, and vision)
Paid Time Off
Opportunities for career growth
Supportive, creative work environment
We are hiring for a client in their search for a Video Creative Project Manager with a strong creative agency background and experience managing video production projects!
This role will focus primarily on video project management, overseeing all incoming video requests from intake through final delivery.
The person in this role will:
- Gather project requirements directly from internal clients
- Coordinate with internal videographers, producers, and external vendors
- Support shoot logistics and scheduling
- Manage timelines and workflows in our project management system
- Ensure projects are delivered on time and on budget
While the core focus is video, there may also be opportunities to support broader creative projects across the marketing team.
Ideally looking for someone who:
- Comes from a creative agency environment
- Has experience managing client-facing creative projects
- Has hands-on experience with video production workflows
The position is hybrid and based in New Hyde Park, Long Island, NY.
#LI-JL1
Full-time employees are also eligible for benefits options such as health coverage, life insurance, disability insurance, and 401k benefits.
At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. Advanced Group is committed to providing employment opportunities without regard to sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Advanced Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact